^.NDINti Lio. SEP 15 1928
The
PERSONNEL JOURNAL
^h
EDITORIAL BOARD
WALTER V. BINGHAM, Editor
Personnel Research Federation, New York
CLARENCE S. YOAKUM, Associate Editor
University of Michigan, Ann Arbor
MAX FREYD, Managing Editor
Personnel Research Federation, New York
Alfred D. Flinn,
Engineering Foundation
Howard W. Haggard,
Yale University
Wesley C. Mitchell,
National Bureau of Economic Research
Leonard Outhwaite,
61 Broadway, New York
Edward K. Strong, Jr.,
Stanford University
Louis L. Thtjrstone,
University of Chicago
Mart Van Kleeck,
Russell Sage Foundation
Frankwood E. Williams,
National Committee for Mental Hygiene
Joseph H. Willits,
University of Pennsylvania
Matthew Woll,
American Federation of Labor
VOLUME VI
JUNE, 1927 to APRIL. 1928
BALTIMORE
THE WILLIAMS <fe WILKINS COMPANY
1928
HP
I/, 6
Contents
ARTICLES
Ability and Facial Measurements Wm. H. Sheldon 102
Accidents, Men Who Have C. S. Slocombe and W. V.
Bingham 251
Achievement in College and After Graduation,
Predicting John D. Beatty and Glen U.
Cleeton 344
Additional Tests for Mechanical Drawing Ap-
titude E. G. Stoy 361
Autumn Conference of the Personnel Research
Federation, The 379
Business Knowledge, A Test to Gauge E. D. Bartlett 199
Causes for Discharge John M. Brewer 171
Clinical Psychologist at Work, The Richard H. Paynter 283
Dentistry, Qualifications for: A Preliminary Study. Anna M. Roe and Charles F.
Brown 176
Determination of Vocational Aptitudes: Does the
Tapping Test Measure Aptitude as Typist or
Pianist? Harry D. Kitson 192
Discharge, Causes for John M. Brewer 171
Effect of Labor Laws for Women, The Mary N. Winslow 242
Employees,
Promotion for Factory Production Franklin J. Meine 448
Transfer for Factory Production Franklin J. Meine 367
End of Ford Profit Sharing, The Samuel M. Levin 161
Facial Measurements, Ability and Wm. H. Sheldon 102
Ford Profit Sharing, 1914-1920.
Growth of the Plan, The Samuel M. Levin 75
End of Ford Profit Sharing, The Samuel M. Levin 161
Freshman, Testing and Training the Inferior or
Doubtful Edward S. Jones 182
How Boys and Girls Get Work Margaret Barker 119
How the Immigrant Makes His Living Niles Carpenter 229
Immigrant, How the. Makes His Living Niles Carpenter 229
Importance of Women in Industry Mary Anderson 329
Intelligence, Scholarship and J. B. Miner 113
Interesting Department Executives in Organized
Training James H. Greene and Anne
L. KiNZBR 442
Introversion and Extroversion, Measuring Theodosia C. Hewlett and
Olive P. Lester 352
Iron Men for Iron Ships Commander D. E. Cummings. . . 87
Labor Laws for Women, The Effect of Mary N. Winslow 242
Labor Turnover Indexes, A New Set of William A. Berridge 1
iv Contents
Leadership,
Measuring Morale and David R. Craig 155
The May Conference on B. V. Moore 124
Learning, Personality Factors in Grace E. Bird 56
Machinist Apprentice, The,
I. Recruiting, and Costs Wm. H. Woodruff 173
n. The Training Program Wm. H. Woodruff 258
May Conference on Leadership, The B. V. Moore 124
Measure of Mechanical Aptitude, A Francis L. Keane and Johnson
O'Connor 15
Measuring Introversion and Extroversion Theodosia C. Hewlett and
Olive P. Lester 352
Measuring Morale and Leadership Ability David R. Craig 155
Mechanical Ability Tests, The Minnesota L. Dewey Anderson 473
Mechanical Aptitude, A Measure of Francis L. Keane and Johnson
O'Connor 15
Mechanical Drawing Aptitude,
Tests for E.G. Stoy 93
Additional Tests for E.G. Stoy 361
Men Who Have Accidents C. S. Slocombe and W. V. Bing-
ham 251
Minnesota Mechanical Ability Tests, The L. Dewey Anderson 473
Morale, Measuring, and Leadership Ability David R. Craig 155
Morphologic Types, Social Traits and Wm. H. Sheldon 47
Motorman, Who is a Good? S.^die Myers Shellow and
Walter J. McCarter 338
New Set of Labor Turnover Indexes, A W^illiam A. Berridge 1
Occupational Code, An: Its Construction and Use
with Tabulating Equipment F. E. Baridon 29
Occupational Interests of Women Mary I. Hogg 331
Organized Training, Interesting Department Ex-
ecutives in James H. Greene and Anne L.
KiNZER 442
Paris Congress of Technopsychology, The: Fourth
International Conference of Technopsychology
Applied to Vocational Guidance and to Scien-
tific Management, October 10-14, 1927 W. V. Bingham 295
Personality Factors in Learning Grace E. Bird 56
Pianist, Does the Tapping Test Measure Apti-
tude as Harry D. Kitson 192
Predicting Achievement in College and After
Graduation John D. Beatty and Glen U.
Cleeton 344
Profit Sharing,
Ford, 1914r-1920 Samuel M. Levin 75
The End of Ford Samuel M. Levin 161
Promotion for Factory Production Employees Franklin J. Meine 448
Psychiatric Guide for Employment, A V. V. Anderson 417
Psychological Testing in a Women's College Margaret R. Davidson and
Andrew H. MacPhail 266
Psychologists, Vocational Histories of Harry D. Kitson 276
Qualifications for Dentistry: A Preliminary Study. Anna M. Roe and Charles F.
Brown 176
Contents v
Reference Report Forms, A Study of Four Arthur W. Kornhatjser 38
Scholarship and Intelligence: Relationships for
the Same Groups Throughout the College
Course J. B. Miner 113
Selection of Graduate Assistants, The Herbert A. Toops 457
Social Traits and Morphologic Types Wm. H. Sheldon 47
Study of Four Reference Report Forms, A Arthur W. Kornhauser 38
Summer Work During the College Course Alice I. Perry Wood 263
Technopsychology, The Paris Congress of W. V. Bingham 295
Test to Gauge Business Knowledge, A E. D. Bartlett 199
Testing and Training the Inferior or Doubtful
Freshman Edward S. Jones 182
Testing, Psychological, in a Women's College .... Margaret R. Davidson and
Andrew H. MacPhail 266
Tests for Mechanical Drawing Aptitude E. G. Stoy 93, 361
Transfer for Factory Production Employees Franklin J. Meine 367
Typist, Does the Tapping Test Measure Aptitude
as Harry D. Kitson 192
Vocation, Trends in Choice of, in Detroit R. B. Cunliffe 25
Vocational Aptitudes, Determination of Harry D. Kitson 192
Vocational Histories of Psychologists Harry D. Kitson 276
Whither Away and Why: Trends in Choice of
Vocation in Detroit R. B. Cunliffe 25
Who is a Good Motorman? Sadie Myers Shellow and
Walter J. McCarter 338
Women,
Importance of, in Industry Mary Anderson 329
Occupational Interests of Mary I. Hogg 331
Work, How Boys and Girls Get Margaret Barker 119
NEWS NOTES
Absenteeism and physical condition 403
Accident prevention 403
Achievement tests 217
American Council on Education; Committee on Personnel Methods 151
American Federation of Labor 402
American Management Association
Institute of Management, The 150
Renewal of the publication of "Personnel" 150
Annual Conference of National Vocational Guidance Association 65
Emotional hygiene 66
Training of vocational counselors 66
Annual corporate meeting of the Personnel Research Federation 321
Athletics, College, and Scholarship 492
Award of the Jacob Wertheim Research Fellowship; Harvard University 151
Bibliographies
On Character 322
On Personal Interview 489
Brookings Institution 406
Character, A New Bibliography on 322
College Athletics and Scholarship 492
vi Contents
Conferences
Annual, of Personnel Research Federation 321
Annual, of Vocational Guidance Association 65
Eastern College Personnel Officers 147
February, in Boston 406
Fifth International, of Psychotechnics 491
Guidance, at Teachers College, Columbia University 492
Psychotechnics 492
West Point 215
Columbia University
Appointment of Roy N. Anderson as assistant in Guidance and Personnel at
Teachers College 320
Course in Placement, at Teachers College 64
Courses in industrial relations, labor and personnel problems, vocational guidance
and industrial education 215
Personnel studies under the direction of H. D. Kitson 64
Report of Secretary of Appointments 64
Committees
Personnel Methods, of the American Council on Education 151
Simplified Practice in Personnel 152
Cooperative Experiments in Personnel Methods: Committee on Personnel Methods
of the American Council on Education 215
Cornell University 492
Dennison Manufacturing Company 402
Earnings, studies of 489
Eastern College Personnel Officers, Conference of the 147
Economic bases of industrial stability, studies of 488
Elimination of Fatigue in Industry; report of summer school of the I. R. 1 322
Elimination of waste 145
Emotional hygiene 66
Engineering education, improvement in 67
Executive ratings 403
Executives, studies of 487
Fatigue in industry
The elimination of unnecessary 219
Report of summer school of the I. R. 1 322
February Conference in Boston 406
Fellowships
Appointments 322
Child development 406
Jacob Wertheim Research, Harvard University 151
Social Economic Research 491
Women, for; Smith College compilation 490
Foremen, studies of 487, 488
Forthcoming meetings 152, 407
Guidance
Conference on, at Teachers College, Columbia University 491
Course in, at Columbia University 321
Harvard University, Bureau of Vocational Guidance 402
Improvement in Engineering Education 67
Industrial conference at the Pennsylvania State College 143
Industrial education; course in, at Columbia University 215
Contents vii
Industrial relations; course in, at Columbia University 215
Industrial Relations Counselors, Inc 486
Industrial stability, economic bases of, studies of 488
Institute of Management, The 150
Interview, Personal; an annotated bibliography 489
I. R. I.; summer school of the 219
Job analysis and classification 402
Joseph A. Homes Mine Safety Association 67
Journal of General Psychology, The 407
Labor problems, course in at Columbia University 215
Labor turnover, studies in 487
Labor and the elimination of waste 145
Waste elimination from the standpoint of the engineer 146
Managers, studies of 487
Meeting, annual corporate, of the Personnel Research Federation 321
Mental problems of industrial unrest 487
National Committee for Mental Hygiene 316
National Research Council; fellowships in child development announced 406
National research school endowed; Brookings Institution 406
Pennsylvania State College, industrial conference at the 143
Pension plans 490
Personal Interview: an annotated bibliography 489
Personal items
Anderson, Roy N 320
Henmon, Prof. Vivian A. C 220
Neef, Prof. Francis J 220
Slocombe, C. S 152
Uhrbrock, Dr. R. S 492
Willits, Prof. J. H 220
Personality measurement 218
Personnel, conference on, at Teachers College, Columbia University 491
"Personnel;" renewal of publication of, by the American Management Association . . 150
Personnel methods
Committee on 151, 215, 216
Cooperative experiments in 215
Studies in 487, 489
Personnel policies, studies in 487, 489
Personnel problems; course in, at Columbia University 215
Personnel work at West Virginia University 489
Personnel Research Federation; activities of member organizations
A merican Federation of Labor 402
Columbia University
A new course in placement at Teachers College 64
Appointment of Roy N. Anderson as assistant in Guidance and Personnel. . . 321
Courses in industrial relations, labor and personnel problems, vocational
guidance and industrial education 215
Institution of course, Field Work in Guidance and Personnel 321
Report of Secretary of Appointments 64
Personnel studies under the direction of H. D. Kitson 64
Dennison Manufacturing Company
Job analysis and classification 402
Tests 403
viii Contents
Psychology of Production Payment 403
Accident Prevention -. 403
Retainers on Piece Work 403
Absenteeism and Physical Condition 403
Executive Ratings 403
Harvard University, Bureau of Vocational Guidance 402
Industrial Relations Counselors, Inc 486
National Committee for Mental Hygiene 316
Stanford University
Personnel Work in the Dean of Women's OflBce 403
Personnel Research Activities in the Registrar's Office 404
Vocational Interest Test, The 405
University of Pennsylvania, Wharton School, Industrial Research Department
I. Studies of wages, earnings and working opportunity 487
II. Mental and physical problems of industrial unrest 487
III. Studies of managers, foremen and other executives 487
IV. Studies in personnel policies and methods, and in labor turnover 487
V. Studies of the economic bases of industrial stability 488
University of Pittsburgh, Research Bureau for Retail Training
Projects in work 318
Projects completed 318
Vocational Service for Juniors
Study of seven years of junior employment 486
Number of openings available for Juniors 314
Number of individuals applying for work S16
Wellesley College 486
Yale University
Establishment of a Department of Personnel Study 143
Young Men's Christian Association, Personnel Division 319
Personnel Research Federation
Addition to the staff of; C. S. Slocombe 152
Annual corporate meeting of 321
Committee on simplified practice in personnel 152
Personnel studies under the direction of H. D. Kitson 64
Personnel study, department of, at Yale University 143
Physical problems of industrial unrest 487
Placement, a new course in, at Teachers College, Columbia University 64
Psychology of production payment 403
Scholarship, College Athlelics and 492
Paychotechnics; Fifth International Conference of 492
Scientific Management
In Europe 219
Swiss papers on 321
Smith College 150, 490
Stanford University 403
Summer School of the I. R. 1 219
Swiss papers on scientific management 321
University of Pennsylvania, Wharton School, Industrial Research Department 487
University of Pittsburgh, Research Bureau for Retail Training 318
Vocational Counselors, training of 66
Vocational guidance; course in, at Columbia University 215
Vocational Guidance Association; annual conference of 65
Contents ix
Vocational Interest Test 405
Vocational Monographs 218
Vocational Service for Juniors 314, 486
Wages, studies of 487
Waste, elimination of unnecessary 145
Wellesley College 486
West Point Conference 215
West Virginia University, personnel work at 489
Working opportunity, studies of 487
Why Students Leave College; Columbia Alumni News 151
Yale University; establishment of a Department of Personnel Study 143
Young Men's Christian Association, Personnel Division 319
BOOK REVIEWS
Bernays: An Outline of Careers Samuel S. Board 212
Bingham and Freyd: Procedures in Employment
Psychology Donald G. Paterson 132
Bogart and Landon: Modern Industry A. H. Williams 307
Brace : Measuring Motor Ability Max Fretd 208
Bronner: A Manual of Individual Mental Tests
and Testing B. M. Castner 306
Cole: Factors of Human Psychology 138
Cox, Jr. : The Economic Basis of Fair Wages Mary B. Gilson 134
Crawley: An Experimental Investigation of Re-
covery from Work Walter N. Polakov 206
Douglas: Wages and the Family Paul F. Brissenden 210
Ellingwood and Combes: The Government and
Labor E. S. Wolaver 137
Foerster and Dietel: Employee Stock Ownership
in the LTnited States John P. Mitchell, Jr 136
Fuller: Fourteen is Too Early; Some Psychological
Aspects of School Leaving and Child Labor. . . Emily Burr 309
Galster: The Labor Movement in the Shoe In-
dustry with Special Reference to Philadelphia W. H. Stead 60
Gloag : Artif ex, or the Future of Craftsmanship 139
Hamilton and Kidner: Advising the Tuberculous
about Employment 138
Hazlitt: Ability Ben D. Wood 60
Houser : What the Employer Thinks Merrill R. Lott 480
Hulverson : Personnel Ordway Tead 393
Knights: The Technique of Salesmanship O. R. Johnson 302
Labor Research Department of the Rand School
of Social Science: The American Labor Year
Book Mary La Dame 212
La Dame: Securing Employment for the Handi-
capped Bryce M. Stewart 209
Lauck: Political and Industrial Democracy 1776-
1926 E. R. Burton 395
Leuck : Fields of Work for Women Grace E. Manson 133
Lott: Wage Scales and Job Evaluation John S. Keir 394
Meyer: Abnormal Psychology Shepherd I. Franz 397
Miller: Types of Mind and Body F. L. Wells 302
X Contents
Mills: Vacations for Industrial Workers Leifur Magnusson 205
Mosher: Personal Hygiene for Women Edith Mulhall Achilles 484
Newfang: Harmonj^ Between Labor and Capital.. Leo Wolman 307
Olson: The Bureau of Educational Counsel of the
La Salle-Peru Township High School Ben D. Wood 62
Patterson and Scholz: Economic Problems of
Modern Life 138
Piatt, Jr. : The Book of Opportunities. What 3000
American Occupations Have to Offer Max Freyd 311
Poffenberger: Applied Psychology Max Freyd 398
Ruch et al.: Objective Examination Methods in
the Social Studies Clifford Woody 131
Schell and Thurlby: Problems in Industrial Man-
agement Merrill R. Lott 310
Schluter: How to do Research Work Dorothy M. Sells 129
Schrumpf-Pierron: Tobacco and Physical Effi-
ciency Max Freyd 479
Smith: Industrial Education — Administration and
Supervision H. C. Link 479
Spearman: The Abilities of Man Carl C. Brigham 303
Swift: How to Influence Men H. A. Overstreet 391
Thomson: The Springs of Human Action Mark A. May 392
Thorndike, Bregman, Cobb, Woodyard, et al.:
The Measurement of Intelligence Arthur S. Otis 130
Valentine: The Psychology of Personality Ordway Tead 482
Wallin: Clinical and Abnormal Psychology A. H. Sutherland 482
Wallis: An Introduction to Anthropology Clark Wissler 213
Weidemann: How to Construct the True-False
Examination Fred Telford 483
Wells: Mental Tests in Clinical Practice Stevenson Smith 396
Wood and Hendriksen: Ventilation and Health. . . Max Freyd 311
NEW BOOKS
Pages 62, 139, 213, 313, 399, 484
CURRENT PERIODICALS
Pages 69, 153, 221, 323, 408, 493
CONTRIBUTORS
Leading articles are marked (A) and reviews (R)
Achilles, Edith Mulhall 484 (R) Brewer, John M 171 (A)
Anderson, L. Dewey 473 (A) Brigham, Carl C 303 (R)
Anderson, Mary 329 (A) Brissenden, Paul F 210 (R)
Anderson, V. V 417 (A) Brown, Charles F 176 (A)
Baridon, F. E 29 (A) Burr, Emily 309 (R)
Barker, Margaret 119 (A) Burton, E. R 395 (R)
Bartlett, E. D 199 (A) Carpenter, Niles 229 (A)
Beatty, John D 344 C A) Castner, B. M 306 (R)
Berridge, William A 1 (A) Cleeton, Glen U 344 (A)
Bingham, W. V 251 (A), 295 (A) Craig, David R 155 (A)
Bird, Grace E 56 f A) Cummings, Commander D. E 87(A)
Board, Samuel S 212 (R) Cunliffe, R. B 25 (A)
Contents
XI
Davidson, Margaret R 266 (.A
Franz, Shepherd 1 397 (R
Freyd, Max 208 (R), 311 (R), 398 (R)
479 (R
Gilson, Mary B 134 (R
Greene, James H 442 (A
Hewlett, Theodosia C 352 (A
Hogg, Mary 1 331 (A
Johnson, O. R 302 (R
Jones, Edward S 182 (A
Keane, Francis L 15 (A
Keir, John S 394 (R
Kinzer, Anne L 442 (A
Kitson, Harry D 192 (A), 276 (A
Kornhauser, Arthur W 38 (A
La Dame, Mary 212 (R
Lester, Olive P 352 (A
Levin, Samuel M 75 (A), 161 (A
Link, H. C 479 (R
Lott, Merrill R 310 (R), 480 (R
MacPhail, Andrew H 266 (A
Magnusson, Leifur 205 (R
Manson, Grace E 133 (R
May, Mark A 392 (R
McCarter, Walter J 338 (A
Meine, Franklin J 367 (A), 448 (A
Miner, J. B 113 (A
Mitchell, Jr., John P 136 (R
Moore, B. V 124 (A
O'Connor, Johnson 15 (A)
Otis, Arthur S 130 (R)
Overstreet, H. A 391 (R)
Paterson, Donald G 132 (R)
Paynter, Richard H 283 (A)
Polakov, Walter N 206 (R)
Roe, Anna M 176 (A)
Sells, Dorothy M 129 (R)
Sheldon, Wm. H 47 (A), 102 (A)
Shellow, Sadie Myers 338 (A)
Slocombe, C. S 251 (A)
Smith, Stevenson 396 (R)
Stead, W. H 60 (R)
Stewart, Bryce M 209 (R)
Stoy, E. G 93 (.A), 361 (A)
Sutherland, A. H 482 (R)
Tead, Ordway 393 (R), 482 (R)
Telford, Fred 483 (R)
Toops, Herbert A 457 (A)
Wells, F. L 302 (R)
Williams, A. H 307 (R)
Winslow, Mary N 242 (A)
Wissler, Clark 213 (R)
Wolaver, E. S 137 (R>
Wolman, Leo 307 (R)
Wood, Alice I. Perry 263 (A)
Wood, Ben D 62 (R)
WoodrufJ, Wm. H 173 (A), 258 (A)
Woody, Clifford 131 (R)
A New Set of Labor Turnover Indexes'
By William A. Berridge, Metropolitan Life Insurance Company
and Brown University
Another cooperative enterprise in gathering labor turnover rec-
ords, similar to the one presented in the February number, is
here described. Reporting firms send their turnover data monthly
to the Metropolitan Life Insurance Company and the Brown
Bureau of Business Research. Dr. Berridge's records are gath-
ered from firms employing five per cent of the country's factory
labor. He shows that they represent conditions in the country
as a whole.
AMONG the proposals contained
in an earlier article in this
Journal^ was that of the
more widespread measurement and
effective pooKng of current labor
turnover experience. Reference was
made to a modest project of that sort,
launched by Brown University, in
May, 1925, among Rhode Island
manufacturers. The purpose of the
present paper is incidentally to re-
view the further progress of that
investigation, but chiefly to describe
1 Presenting in substance papers read
before the American Statistical Assocation,
December 29, 1925, and the Personnel Re-
search Federation, April 30, 1926. Neces-
sary revisions and extensions of charts,
tables, etc., have been made as of Novem-
ber, 1926.
The assistance of Miss Hilda M. Hoff-
man in both of the investigations reported
upon in this article is hereby gratefully
acknowledged.
* W. A. Berridge. Quantitative Analy-
sis: Some Applications to Personnel Prob-
lems. Journal of Personnel Research,
Vol. 4, 1925, 166-172.
another, somewhat broader in char-
acter, inaugurated later by the Metro-
pohtan Life Insurance Company.
SOME PRECAUTIONS
That description should be prefaced
by four comments, somewhat of the
nature of precautions:
(1) The writer holds no brief in favor of
the self-sufficiency, or even the superiority,
of "time series" as a technique for analyzing
variations in the workforce. The time is
not yet ripe for evaluating the role of this
in relation to other possible techniques,
among which a very promising one (though
again, not self-sufficient for all purposes) is
"persistency analysis," one form of which
is described by Miss Du Bois.'
(2) The basic definitions applied by em-
ployment managers to the elements com-
prising what is loosely termed, for lack of a
better name, "labor turnover" are still far
from perfect in either precision or consist-
ency. When is a layoff not a layoff, but a
3 Florence Du Bois, at the April 30, 1926,
meeting held by the Committee on Methods
of Research in Industrial Relations.
THE PERSONNEL JOURNAL, VOL. VI, NO. 1
Berridge: Labor Turnover Indexes
discharge? How long does an involuntary
temporary separation due to lack of work
last before it is defined as a layoff? After
how long a disappearance is an absentee
rated as a quitter? And when is a volun-
tary resignation really a discharge, thinly
disguised for the sake of the employee's feel-
ings? Personnel managers do not alwaj-s
face squarely, and answer with precision,
these and similar questions of definition.
And even when they do so they rarelj'
come to perfect agreement.
Such difficulties are probably less serious
in the field of factory labor, with which this
paper exclusively deals, than in certain
others, particularly those where "white-
collar workers" predominate; and there is
unmistakably in progress a trend toward
both greater claritj' and greater consist-
ency.* Yet inconsistency, and the existence
of a "penumbra" rather than a sharp di-
viding line — a leaky rather than a water-
tight compartment — separating these defi-
nitions, should be frankly recognized at the
outset. Our hope and belief are simply
that these two faults in the basic data do
not destroy, but only impair to an indeter-
minate though probably slight extent, the
dependability of the several indexes for
factor}- labor turnover presented below.
(3) In the view of the writer, labor turn-
over is much too complex a problem to be
measured by any single variable. For ex-
ample, the total separation rate, which has
been advocated as "the" turnover index
by some authorities, seems upon analysis
to be clearly inadequate. The argument
against it is simple enough. Separations
are of three major types: (1) voluntary
resignations or quits, (2) layoffs, and (3)
discharges. These types of separation
differ markedly from one another as to
causation; therefore time series represent-
ing them ma\-, and often do, vary inversely
rather than together. Accordingly it is
generally unwise to use the total separa-
tion-rate without subdivision. In personnel
analysis as in physics and engineering,
* The Rochester Conference of May, 1918,
and the investigation by the U. S. Bureau
of Labor Statistics in 1918 and 1919 gave
considerable impetxis to this movement.
sound scientific practice calls for "isola-
tion" from one another of forces essentially
dissimilar in their nature and effects.
(4) Another point is that the accession
rate should not be overlooked, for it is
essential to labor-turnover analysis. It
provides a statistical check upon the layoff
rate, by virtue of the tendency of accessions
to vary inversely with laj'offs. It also aids
in interpreting the course of both discharges
and voluntary quits; often the incidence of
discharges, and almost always that of
voluntary quits, are especially heavy among
newly acquired workpeople.
THE BASIC FORM
The form in which the crude data
on these variables are being reported
each month to the ]\IetropoHtan Life
is shown herewith. This follows
closely the one previously evolved by
the Bureau of Business Research at
Brown University in the work which
it began during May, 1925, in coopera-
tion with the Industrial Relations
Association of Rhode Island. Each
company's returns are coded.
At the present writing^ the IMetro-
pohtan secures these monthly reports
directly from about 135 manufacturers,
the Brown Bureau from about 45 lo-
cated in Rhode Island. Of the latter,
about 15 are included (with their
consent) in the national study of the
JNIetropohtan. About 10 of the 20
or more Philadelphia manufacturers
reporting to the Department of In-
dustrial Research at the University of
Pennsylvania are also included."^ Thus
the jMetropolitan's study now covers
• The figures cited have been revised as
of November, 1926.
^ More of the local data collected by these
two cooperating agencies would have been
utilized, but for the danger of overweight-
ing these two sections in the national in-
dexes of the Metropolitan.
Berridge: Labor Turnover Indexes
altogether about 160 manufacturers;
their employees, who number about
400,000, represent perhaps 5 per
cent of all the factory wage earners
at present employed in the entire
countrv^
many purposes. The present writer
and other investigators have in recent
years discovered that a small, well-
selected sample often jdelds surpris-
ingly rehable results, under suitable
conditions and for certain definitely
After filling in, please mail to
Policyholders' Service Bureau
Metropolitan Life Insurance Company
One Madison Avenue
Xew York City
Labor Turnover i.v Company During
(Code number)
Do these figxires refer to:
calendar month?
four weeks?
five weeks?
,192.
Separations
a. Voluntary Quits. . ,
b. Discharges
c. Layoffs ,
d. Total Separations.
II. Accessions (including both first employment and re-hires)
III. Base Number (Note: Entry (a) will be sufficient if others under III are not con-
veniently available for your factory force)
a. Daily Average Number on Payroll
6. Number on payroll at
beginning of period.
end of period
c. Daily average number actually at work
! beginning of period.
a. Number actually at work at -;
lend of period
e. Number of employee-hours during period
IV. COMMENTS on any special incident affecting your figures this month:
EEPRESENTATR'EXESS :
DEXCE
A PRIORI EVI-
This sample, though it may seem
small to some readers, is adequate for
Initials of Compiler
circumscribed purposes. This state-
ment is true of data on employment,
unemplo^Tiient . production, and com-
modity prices, security prices, and
other t\'pes of economic time-series.
Berridge: Labor Turnover Indexes
In the Metropolitan's sample^ of labor
turnover data, there is certainly a
wide representation in respect to
geographical location, size of city or
town, size of estabhshment, age of
establishment, nature of product,
length of service of employees, sex
and skill distribution in the workforce,
considered a possible source of bias.
There is no way to decide definitely
whether, or to what extent, this
"silent evidence" would affect the
averages which we have obtained ; but
the point seems hardly to form a
serious objection to regarding our
sample as essentially a "random" one.
10
6
a
6
•J*
• •••••••••
•••
^H
z _i o a I- > o
^ ^ 5 nj y Q uJ
-3 -J < to o z Q
1925
"^ S 9= 5;
UJ < Q. <
or 2 < s
-J < CO
1926
Z CO Q; ck >-
< UJ < Q. <
T u. £ < Z
-1 o a,
3 r> in
-3 < CO
1926
Fig. 1. Analysis of Three Leading Types of Separations
(Unit: one per cent — monthly basis)
rates of pay, and the like.* The fact
that of necessity no company without
turnover records, and none having
them but not wishing to contribute
them could be represented, may be
^ Space limits publication of the list here.
Eighty-seven of the companies are listed
in the article, Your Labor Turnover: Good
or Bad?, in Factory for September, 1926.
* Fewer than one-third of these 135 man-
ufacturers are group insurance policyhold-
ers of the Metropolitan.
REVIEW OF RECENT TURNOVER
CHANGES
Figure 1 shows how the leading
components of the average separation
rate have varied, month by month,
since the origin of the two investiga-
tions—that of Brown (May, 1925, to
date) at the left, that of the Metropoli-
tan (January, 1926, to date) at the
right. Tables 1 and 2 show the
actual course of these averages, to-
Berridge: Labor Turnover Indexes
gether with the accession rate. It
will be seen at a glance that during
the periods covered the discharge
rate was small and varied only
shghtly, the layoff rate was also small
but frequently showed somewhat more
variation, while the quit-rate not
TABLE 1
Median labor turnover rates in selected
Rhode Island factories — numbering up to 40
(All rates are stated as percentages of num-
ber on payroll — monthly basis)
19S5
May
June
July
August
September .
October. . . ,
November .
December. ,
19X6
January
February. .
March
April
May
June ,
July
August
September .
October*. . .
0
m m
m H
H ^
<
0
OS
b H
0.7
3.2
2.9
1.8
3.1
2.7
2.1
0.3
3.0
3.0
2.1
0.5
3.1
2.6
1.6
0.5
4.1
3.7
2.6
0.6
4.1
3.3
2.2
0.5
4.4
2.8
2.1
0.2
2.6
1.8
1.2
0.2
1.6
2.4
1.4
0.7
2.1
1.5
1.2
0.0
4.6
3.3
2.2
0.7
3.6
3.6
2.5
0.4
3.8
3.1
1.7
0.8
2.2
3.1
2.0
0.3
2.3
2.2
1.6
0.2
2.4
1.8
1.4
0.2
4.4
2.4
1.9
0.1
2.4
2.2
1.8
0.3
0.4
0.3
0.4
0.5
0.5
0.6
0.5
0.4
0.3
0.3
0.4
0.7
0.6
0.8
0.4
0.2
0.4
0.1
* Preliminary.
only (1) was in general considerably
larger than the other two combined,
but also (2) varied much more vio-
lently.
These two characteristics of the
quit-rate experience are among the
reasons for singhng out that turnover
variable for intensive analysis in
this article. Another reason is that
the quit-rate is inherently motivated
by the employee, whose shifting atti-
tude toward his job and toward out-
side opportunities the employer is
much less able to measure than he can
such other variables as layoffs and
accessions, which directly reflect his
own managerial action. The em-
ployer knows his own mind better
than that of his employees; therefore
TABLE 2
Median labor tiirnover rates in selected
American factories — numbering
up to 135
(All rates are stated as percentages of num-
ber on payroll — monthly basis)
January . . .
February. .
March
April
May
June
July
August
September.
October*. . .
z
0
•<
z
0
H
< <
IB
>
4.8
3.3
2.3
0.4
4.3
3.1
2.1
0.5
4.8
4.3
3.0
0.6
4.3
5.0
3.8
0.5
5.1
4.3
3.2
0.5
4.7
3.8
2.9
0.5
4.6
4.5
3.3
0.6
5.6
4.4
3.4
0.4
5.7
4.8
3.9
0.4
4.9
3.7
2.7
0.4
0.6
0.5
0.7
0.7
0.6
0.4
0.6
0.6
0.5
0.6
* Preliminary,
the management use, as distinguished
from the economic use, of turnover
barometers makes it most desirable to
set up measurements and compari-
sons in respect to that turnover which
is employee-motivated — that part of
the equation where the "unknown x"
is secreted. Hence most of what
follows is concerned with the quit-
rate, for which the MetropoHtan has
succeeded in collecting data from a
Berridge: Labor Turnover Indexes
fair proportion of its reporting manu-
facturers back to 1919 by months.
THE MOST SUITABLE FORM OF AVERAGE
In each of the three rates traced in
figure 1, and in that of accession rates
also,' we have used each month the
median of the rates experienced by
all reporting companies. The median,
it will be recalled, is the central item
of an array whose items have been
arranged in order of magnitude. Thus,
to take an extremely simple case, the
five items, 1.3, 4.5, 0.2, 15.7 and 1.9,
are seen (when they are arranged
according to magnitude, 15.7, 4.5,
1.9, 1.3, and 0.2) to have 1.9 as their
median.
The employment of the median in
this type of personnel analysis is not
usual, and requires justification.
There are two main reasons for its use
here. One is the ease with which it is
determined. The other and more
important reason is that the median
seems to provide the soundest central
tendency from which to measure
de\dations of an individual company's
experience, since it largety avoids the
danger of overweighting any extremely
large (or small) company present in
the group, and that of overweighting
the extremely high (or low) rate ex-
perienced by a reporting company.
Suppose that the five rates above
quoted were derived from the experi-
ence in the accompanying table.
One method would have been sim-
ply to divide the total number of
accessions (320) by the total number
on the five payrolls (20,000), jaelding
' For the separation rate, the sum of the
three component medians has been used in
both figure 1 and tables 1 and 2.
a rate of l.G per cent. This is, in
effect, an arithmetic mean of the rates
shown in column 3 weighted by the
number on payroll. Company A's
15,000 employees, constituting three-
fourths of the total, have the hon's
share of influence in such an average,
which naturally works out not far
from that company's own rate (1.6
as compared with 1.3 per cent). If
we wish to give cognizance to the
general run of management experience,
rather than to the aggregate number
of quittings which happen to be
involved, this particular form of
average is clearly unsatisfactory.
NUMBER OX
ACTUAL
ACCESSION
COMPANT
PAYROLL
ACCESSIONS
BATE
(1)
(2)
(3)
per cent
A
15,000
195
1.3
B
1,200
54
4.5
C
2,500
5
0.2
D
300
47
15.7
E
1,000
19
1.9
Totals ....
20,000
320
To a method so crude, one counter-
proposal would be simply to strike
an arithmetic average, without any
weighting by size of company, of the
five rates shown in column 3. This
would give a mean rate of 4.7 per
cent. The objection to this average
is simply that it is unduly sensitive
to exceptionally low or high rates.
In this instance, the highest rate
(15.7 for Company D) has such an
influence that its presence alone raises
the mean to 4.7 per cent from the
value (2.0 per cent) which the latter
would have had if only the other four
companies' rates had been averaged.
Berridge: Labor Turnover Indexes
The median tends to avoid both of
these dangers, since (1) it is drawn
from the array of the rates experienced
by the individual companies irrespec-
tive of size of the company, and (2)
it is determined by the mere position
of the central rate, and is therefore
independent of the actual size of those
exceptional rates lying at one or the
other of the outer fringes of turnover
experience. In the illustration con-
sidered, the median would still have
to avoid overweighting of extreme
rates may seem exaggerated. That
such is not the case may be seen from
figure 2, on which are shown both the
median (full line) and the unweighted
arithmetic mean (dotted hne) of the
quit-rates reported by the Metro-
politan's group of manufacturers.
Evidently the mean exceeded the
median at all points throughout the
eight years. Although the actual
discrepancy is small at the low points
Fig. 2. Median and Arithmetic Mean of Quit Rates — Among National
Manufacturers
median; unweighted arithmetic mean. (Unit: one per cent —
monthly basis.)
been 1.9 per cent, even if the rate for
D had been much higher, or that for
C lower, than shown.
The desirability, in the problem
before us, of avoiding the first dan-
ger— the partial eclipsing by large
companies of medium- and small-sized
ones in their influence upon the crude
average — will probably be conceded
by most readers. But the other
danger of using the arithmetic mean
rather than the less common median
on the curves, it is large at those times
when the curves were higher, e.g.,
at the minor peaks of the last three
years, and particularly in the major
peaks of 1923 and 1920. In those two
periods, discrepancies of two to four
per cent per month (approximately
25 to 50 per cent, if stated on the
yearly basis) were not at all uncom-
mon. In general, the mean exceeded
the median by one-third to one-fifth
the size of the latter. The appear-
Berridge: Labor Turnover Indexes
35
1919 I920 1921 1922 1923 1924 1925 1926
Fig. 3. General View of Changing Dispersion in Quit Rate Experience — Among
National Manufacturers
(Unit : one per cent — monthly basis. ) The three full lines represent the highest, median,
and lowest rates reported each month; the two dotted lines represent the monthly quartiles.
Therefore at all times one-quarter of the quit rates reported lie in each of the four zones
thus formed.
Berridge: Labor Turnover Indexes
9
ance of such discrepancies is enough
to show that the problem of choosing
a sound form of average is by no
means a matter of mere academic
refinement.
The reason for such discrepancies is
readily apparent from a study of
figure 3, in the hght of what has been
said about the influence of extreme
items upon the arithmetic mean. Of
the five hues plotted there, the middle
one represents the median rate shown
in the preceding chart. The lower-
most line represents the lowest rate
recorded each month, the uppermost
the highest rate. The two interven-
ing dotted lines trace the course of the
two "quartiles," which in turn are
simply the medians, respectively, (1)
of all the rates Ijdng below, and (2)
of those above, the median of the whole
array. In other words, the rates of
indi\adual reporting companies would,
in any month, if actually marked by
dots on the chart, be distributed along
the vertical line for that month in the
following manner:
One quarter between lowermost line and
lower quartile
One quarter between lower quartile and
median
One quarter between median and upper
quartile
One quarter between upper quartile and
uppermost line
Brief examination of figure 3 shows
that, in general, the two quartile
Hues remain nearer to the median
hne than they do to the two hues of
extremes. This signifies a clustering
tendency in the vicinity of the median.
That half of the companies' rates ly-
ing between the two quartiles shows
less dispersion than do the two twenty-
five per cents lying outside the quar-
tile hues.
Especially wide is the "spread" in
the upper twenty-five per cent zone.
This is natural, since in the upward
direction "the sky is the limit,"
whereas in the downward direction the
limit is obviously "the ground," i.e.,
zero. The presence of as many as
one-quarter of the reporting com-
panies so far from the main grouping
gives them the rather marked influ-
ence upon the arithmetic mean dis-
closed by figure 2; they are typified
by Company D in the illustrative
array previously cited. They impart
to the aritlimetic mean a systematic
upward bias.
Consideration of these facts has led
us to the adoption of the median in
preference to other measures of cen-
tral tendency, for studying the general
course of time series representing the
several components of labor turnover.
representativeness: empiri-
cal EVIDENCE
Supporting the a priori evidence
already cited^*' in favor of accepting
our sample as an essentially random
and therefore rehable one, there is
empirical evidence also. Some^^ of it
is presented in figures 4 and 5.
In figure 4 are presented three sets
of monthly medians drawn from
samples of varying sizes — numbering
up to 25, to 41, and to 61 companies
respectively. These three indexes
1° Supra, page 3.
^^ Still further evidence of this type is
offered in the writer's article. Labor and the
Business Cycle: Some Industrial Aspects,
Review of Economic Statistics, Vol. 8, 1926,
134r-143. See especially p. 138 ff.
10
Berridge: Labor Turnover Indexes
were set up, at different times, before aged to secure, and had found reason-
enough returns were secured to permit ably free from the effects of strikes
construction of the present index for and other disturbing forces.
1919
20
•22
14
12
10
14
n ! fiA
12
10
f*< P" t v\l\
6
i'r^B 'X
iv\'^
a
t*r \f \
1
■ M\ I
6
,h
c W *
6
V
1 /V IV
/ ^t
4
2
\/y
F 'i
^
4
\
.l"^\
/ ^
,/^
Sy/
" V
If — ^ ^
2
0
0
23
'24
•25
Fig. 4. Three Successive Approximations to Index of Quit Rates — Among National
Manufacturers
25 companies ; 41 companies ;
cent — monthly basis.)
61 companies. (Unit: one per
t
\
h
/^
^^ f\
/
1^.
\ /'
'--^
\^
A
A
v/
--v^
\
\./
V
/^
/
\
KJ
A-v^
<•
vy
+ 2.5
+ 20
+ 15
+ 1.0
+ 5
0
- 6
- 1.0
-1.5
•20
1319 'ao '21 22 23 '24 25 19Z6
Fig. 5. Comparison of Two Labor Barometers — Adjusted for Seasonal Variation
index of quit rates; (Scale A; unit, one per cent — monthly basis.)
index of employment office ratios; (Scale B: base, 1919-1922 average = 0, unit, one
standard deviation.)
160 companies, which is here omitted The three sets of companies are,
to avoid confusion. On each of these of course, not mutually exclusive;
occasions use was made of all com- the 25 are included in the 41, and the
panics' records which we had man- 41 in the 61. Nevertheless the fact
Berridge: Labor Turnover Indexes
11
that these successive approximations
resemble one another as closely as
they do — very closely indeed, except
during certain parts of 1919, 1920 and
1923 — suggests the surprising validity
of small samples, when chosen with a
view to securing "randomness" and
combined by a suitable form of
average. If the smaller samples had
not yielded a fairly satisfactory ap-
proximation, why did not much greater
discrepancies appear as successively
adjusted for seasonal variation.^ The
employment office curve represents
the ratio of jobs offered to jobs applied
for at public employment offices in
six States combined — New York,
Pennsylvania, Massachusetts, Ohio,
IlKnois, and Wisconsin. ^^ Such a ra-
tio should fluctuate with quitting
rates if our index of the latter is
valid. Figure 5 shows that it does
so. A high order of parallelism be-
tween the two curves, in both major
TABLE 3
Median voluntary quit rate in selected American factories — numbering up lo 160
(Rate is stated as percentage of number on payroll — monthly basis)
1926
January
February
March
April
May
June
July
August
September
October
November
December
* Preliminary
1919
1920
1921
1922
1923
1924
1925
4.0
8.2
1.8
1.6
4.1
2.6
2.2
3.2
8.2
1.6
1.8
5.5
2.2
2.0
4.3
11.9
2.5
2.2
7.2
3.8
3.0
4.5
11.7
2.7
3.0
9.5
4.7
4.0
4.9
8.9
2.5
4.7
8.5
3.6
3.4
7.8
9.7
2.8
5.3
8.4
2.5
3.4
5.8
10.4
2.5
5.2
7.8
2.2
3.2
7.5
10.7
2.4
6.0
6.6
2.2
3.4
7.9
9.4
2.7
6.8
7.1
2.5
4.1
7.2
6.1
2.1
5.9
4.6
2.3
3.6
6.9
3.2
1.7
5.0
3.1
1.6
2.5
5.6
2.5
1.4
3.5
2.2
1.8
2.1
2.1
2.2
3.0
4.0
3.4
3.3
3.3
3.4
3.9
2.7*
larger samples became available? The
conclusion seems fairly inescapable,
that our final index deserves to be
given credence even though it is based
on a sample as small as 5 per cent of
the country's factory workers.
Further empirical proof in its sup-
port is also available. Figure 5 shows
a comparison between the quit-rate
index and an index of employment
office operations constructed for the
Federal Reserve Board several years
ago by the writer; both indexes are
and minor fluctuations, is evident to
the eye; and the correlation coeffi-
cient^* is +0.95. The vertical differ-
ence in level is of no consequence —
12 The quit-rate index here shown is that
for 61 companies; the more comprehensive
one has not yet been adjusted for seasonal
variation.
12 For a more complete description see
the Federal Reserve Bulletin, Vol. 10, 1924,
83-87; also pp. 138-139 of the writer's article
referred to in footnote 11.
" For the 84 months, January, 1919, to
December, 1925.
12
Birridge: Labor Turnover Indexes
being due solely to the arbitrary-
scaling, which was so planned as to
keep the curves offset from each other.
Still another fact signifying high
representativeness in our quit-rate in-
dex may be cited. An index^^ of num-
ber on payrolls of the turnover report-
ing companies so closely resembles
the comprehensive index of factory
employment constructed by the Fed-
eral Reserve Board^® as to yield a cor-
relation coefficient^^ of +0.91. Em-
that our companies are growing so
rapidly as to have an unusual pre-
ponderance of short-service employees,
and therefore (presumably) a higher
level of quit rates than in industry at
large. In fact, the two rates of
growth are so nearly alike as to con-
firm our belief that the sample index
represents fairly accurately the level
as well as the cyclical fluctuations^^
of the quitting rates in industry gen-
erally.
Company Code No. Z224.
Brown Bureau of Business Research
LABOR turnover RATES DURING OCTOBER, 1926
Your Company's Rates Compared with the Composite Average Rates for all
Reporting Companies
(All rates represent monthly percentages of number on paj-roU)
Y_.._ Composite Composite
r'„„°„„,. Average Average
Company f^j^ R. I • for U. S.f
I. Separations
(a) Voluntary quits 5.1 2,6 3.0
(b) Discharges 1.4 0.7 0.6
(c) Layoffs 0.2 0.3 0.4
(d) Total Separations 6.7 3.6 4.0
II. All Accessions (including both first employment and re-hires). .7.2 4.1 5.3
* Represented by about 45 companies reporting to Brown Bureau of Business Research.
t Represented by about 135 companies reporting to Metropolitan Life Insurance
Company.
ployment in the smaller group of 160
companies resembles that in the mass,
not only with respect to the most
important fluctuations but also with
respect to general, long-time trend.
Hence it probably cannot be argued
" Constructed by chaining together suc-
cessive month-to-month percentages of
change in identical establishments.
" Described in the Federal Reserve
Bulletin, Vol. 9, 1923, 1272-1279, and Vol. 11,
1925, 324^330.
" For the 84 months, January, 1919, to
December, 1925.
MANAGEMENT USES
The application of labor turnover
records to problems of management is
still in its very infancy. We have
found it desirable to devise and offer
certain methods of putting to practical
use the composite figures, in order to
gain and hold the cooperation of re-
porting companies. In the Metro-
politan as in the Brown project,
1* We are not yet prepared to state how
representative are its seasonal fluctuations.
Berridge: Labor Turnover Indexes
13
only two such uses have yet been
employed.
One is illustrated by the accom-
panying tabular comparison. Fifteen
or twenty days after the close of the
month each company receives such a
sheet, bearing its own rates (figured by
the collecting organization) compared
with the corresponding composite
rates. Simple though they are, these
sheets are frequently very illuminat-
ing. The column showing the com-
perience is much more valuable than
the merely absolute figures of the
company taken alone. It is especially
valuable when the changes are watched
from month to month over a period.
A rise or fall in one of the turnover
series for a company does not of itself
prove anything whatsoever as to the
success or failure of a particular
managerial policy.
How often we hear remarks hke
this : "Improvement in working condi-
1926
Fig. 6. One Manufacturer's Quit Rate Compared with Composite Experience
manufacturer D802 (Scale A) ; composite experience (Scale B) . (Unit :
one per cent — monthly basis.)
posites throws much-needed light on
the current condition in the general
labor market; the composite layoff rate
and accession rate reflect changes in
general industrial production con-
ditions.
Cross-comparison between columns
helps the personnel manager to deter-
mine how far out of line with the
average his own turnover experience
is at the moment. This sort of
comparative information on company
experience and current "normal" ex-
tions in our plant has caused our quit-
rate to decrease 40 per cent;" or "We
thought for a while that welfare work
was helping us ; then our turnover rate
took a turn upward, and we gave up
welfare." This post hoc ergo propter
hoc reasoning is, of course, highly
dangerous; more often than not, it is
utterly fallacious. It betrays igno-
rance of simple logic and of the pro-
found effects wrought upon turnover
experience, both by other factors
within the workforce (such as shifts
14
Berridge: Labor Turnover Indexes
in length-of-service distribution) and
by external conditions in the labor
market. Only rises or falls of comp-
any experience relative to general
experience can jdeld really significant
conclusions.
Such a comparison becomes much
more effective when it covers a fairly
long period and therefore justifies
charting in grapliic form. Every com-
pany placing at our disposal a monthly
record covering at least one year has
already been suppHed a comparative
chart for its quit rate; and we are
proceeding to do likewise for other
variables. One company's quit-rate
experience covering the entire period
from January, 1919, is illustrated in
figure 6. A distinctive advantage in
this form of presentation is that the
observer can readily study compara-
tive differences in form and in trend
between his own and the composite
experience, despite any persistent tend-
ency for one to maintain a consist-
ently different level from the other.
Such a difference obtains in this illus-
tration; in fact, it is so pronounced
that the two sets of experience were
plotted on different scales in order to
facilitate comparisons in the general
trend and in the form of fluctuations.
In a large number of instances, a
company supplied with this graphic
comparison has been able to observe,
much more intelligently than had been
possible previously, the probable effect
of specified managerial policies intro-
duced from time to time, as well as the
influence of general labor market con-
ditions. In not a few instances, how-
ever, surprise has been expressed at
the extraordinary resemblance be-
tween the company's curve and the
composite, even when noteworthy
changes in management policy had
been introduced, and moreover when
the difl'erences in level were quite
marked.
SOME NEXT STEPS
Our intention is by no means to
confine attention to fluctuations and
general trend of comparative turnover
experience. The other problem of
investigating reasons for differences
in level may likewise yield results use-
ful to management. A canvass is now
being made to learn the distribution of
each workforce, by sex, by skill, and
by length of ser\dce. ^his will aid
materially in interpreting individual
company records. It will also be a
step toward measuring the general
influence exerted by such factors;
since we hope to set up separate in-
dexes for groups of companies having
in common given types of skill dis-
tribution, of length-of-service distri-
bution, and so on.
Other next steps are the construction
of a full battery of turnover indexes,
(a) for each leading industry, and (6)
for certain geographical sections, sep-
arately; also the extension back to
1919 of other barometers than the
quit rate — first for industry generally,
and second for the several groupings
suggested above.
Much more work is urgently needed
too, in connection with the analysis
and forecast of persistency curves, of
which we have thus far constructed
only about four — owing to the lack
of suitable data among personnel rec-
ords as now commonly kept.
{Manuscript received December 2, 19S6.)
A Measure of Mechanical Aptitude
By Francis L. Keane and Johnson O'Connor, General Electric Company,
^yest Lynn, Massachusetts
Reliable measures of specific abilities and aptitudes are greatly
needed in any scientific vocational guidance procedure. The
authors here describe a method of measuring mechanical ap-
titude by means of a large block jigsawed into nine pieces.
The time required to fit these pieces together is found to be a
good indicator of innate mechanical aptitude, and evidence is
shown of the value of the block in vocational guidance and in
selecting and placing factory workers. Engineers, viechanics,
and draftsmen show considerable superiority over a group of
unselected workers.
This measure is at present in successful use in the West Lynn
Works of the General Electric Company.
TWO college graduates — room-
mates the last three years of
their course — entered the Hu-
man Engineering Laboratory of the
General Electric Company and seated
themselves at separate tables. After
a full explanation of the purpose in
founding the laboratory, each received
the large block of wood — pictured
in figures 1 and 2 — examined its
structure consisting of nine wiggley
pieces fitting into one another; and
then, the parts having been shuffled,
attempted to reassemble its pieces to
form the original solid. One of the
pair finished without apparent haste,
almost nonchalantly, in thirty seconds.
The other struggled half an hour to
reach the same result.
As chance seemed to play a con-
siderable part in the selection of the
correct block, the men repeated the
solution. He who succeeded in half
a minute the first trial, equalled his
performance; the other, who originally
consumed half an hour, improved
slightly, needing but twenty minutes;
and, on a third attempt, only twelve;
still he labored twenty-four times as
long as his companion. The ability
of the first to reproduce his excellent
performance thrice, unchanged, and
the inability of the second even to
approach this standard, demonstrated
that luck, which might have caused
the discrepancy of the first trials,
played, if any, merely a minor role.
The block exposed a substantial differ-
ence in the two. On the surface,
both were youths whom any employer
would consider himself fortunate in
obtaining, but beneath, they ex-
hibited an astonishing uniqueness,
which education failed to eradicate;
15
16
Keane and O'Connor: Alcclianical Aptitude
for after the customary primary and
high school courses, they had, for
four years, attended the same engineer-
ing college. Something in either the
bringing-up or ancestry of the one
question. Are such dissimilarities the
accumulated result of home environ-
ment, early training and formal edu-
cation; or are they born as integral
parts of the individual, as blue eyes
Fig. 1
Fig. 2
enabled him to recognize and unravel
the essential elements of the jig-sawed
pieces sixty times moie rapidly than
his roommate.
This re-arouses the still unanswered
and brown hair, and handed from
father to son in accordance with the
Mendelian laws? The exact effects
of schooling jiersistently elude un-
biased judgment. Possibly one of the
Keanr; AND Q-CoNNOR :; Mechanical Aptitude
1:7
pair grasped every educational oppor-
tunity, while the other shirked his
work. Possibly the fast man chanced
upon gifted instructors, born to im-
part knowledge. To discover how
greatly education aids in analyzing
such simple situations, the two men
repeated the performance some twenty
times. The half -minute man showed
no improvement with practice; for the
manual manipulation of the parts,
with perfect mental understanding,
consumes thirty seconds. The half-
hour man gradually lowered his time,
until he assembled as rapidly as his
companion. An observer, entering
the room after the twentieth lesson,
could not have distinguished the slow
analyst from the fast. At a glance,
education, it seemed, had achieved
one of its aims, that of overcoming for
the laggard his former inferiority. To
test the validity of the accomplish-
ment, the two men undertook to solve
another block, identical in every
way with the first, but half its siz.e.
The boy who solved the original set
in half a minute, succeeded with the
new in the same length of time ; while
he who first required half an hour, but
had learned to perform the task as
rapidly as the other, needed twenty
minutes to disentangle the new set.
Education, through constant repeti-
tion of the same task, taught the
assembly of a particular set of wiggley
blocks; but failed utterly to instill
an analytical conception of the prob-
lem. This is but a single instance
among many, which indicates that,
after the fourteenth or sixteenth year,
when the child applies to the voca-
tional school for specific training or
to the world for work, his capacities
are fixed; and, if they originated from
early environment, are now so in-
grained in his nature that he might
equally well have been born that way.
These two men illustrate extreme
cases, but ser^^e to emphasize the
marked differences found in the men-
tal characteristics of persons out-
wardly alike. Since this experience,
four thousand people have assembled
the blocks, under as nearly as possible
unchanging conditions. The fastest
quarter, the most rapid thou-sand in
the group, complete the task in two
and three-quarter minutes or less;
the slowest thousand score more than
six minutes. As no human deed or
thought or action can be judged in
itself either fast or slow or good or
bad, the performance of the half-
minute college boy did not seem re-
markable until contrasted with that
of his companion. When compared
with four thousand, he assumes his
true status, by not only outstripping
his roommate, but standing near the
top of the group.
This striking difference between in-
dividuals presents every emploj'^er with
the problem of placing the first at
work demanding his special, analytical
facility; and, equally important, of
locating the other where his peculiar
inability does not limit his success or
lead to costly mistakes. The time-
worn method — discussing with a dozen
successful men the mental characteris-
tics needed in each occupation, and
advising the boy in a fatherly fashion —
is unsatisfactory and inadequate.
The Human Engineering Laboratory
aims to study the problem objectively,
scientifically, free from personal bias
and ungrounded opinion.
THE PEK80NNEL JOURNAL, VOL. VI, NO. 1
18 Keane and O'Connor: Mechanical Aptitude
Tim« (In minut«s) o^ MecK asstmkAu.
82 8£X?8£XC«£S(S8^»?:cjpgEiiSgJ;SfS!£Snj
M
i^
. . ^'i ci 5 s"e"8 S s s g £ s s 8 s s a ? a 55 » si ;
^^-^-^
T
Keane and O'Connor: Mechanical Aptitude
19
USES IN VOCATIONAL GUIDANCE AND
PLACEMENT
How can science guide the boy with
a gift for analyzing mechanical puz-
those in which the slow men prosper,
despite their slowness. Of those who
finished within two and three-quarter
minutes, many are successful in orig-
inal engineering, designing drafting,
zles? Of the four thousand people scientific research, tool and die mak-
Number o^ Enqinecrs
't.
«H
Fig. 4. Distribution of Time of Block Assembly for 44 Engineers
Grade A, 41 per cent of engineers; grade B, 41 per cent; grade C, 13 per cent; grade
D, 5 per cent.
timed, many are mature holders of
responsible positions. By segregating
these into groups one may discover
the occupations in which the rapid
block assemblers succeed and also
ing, all-round machining, machine
setting-up and repairing or structural
iron and sheet metal work. Only an
occasional representative of these pro-
fessions exceeds six minutes.
20
Keane and O'Connor: Mechanical Aptitude
Figure 3 gives the distribution curve
for 868 unsclected persons who have
performed the block assembly. The
horizontal scale across the top indi-
cates the number of individuals who
minute and a quarter; sixteen between
a minute and a quarter and a minute
and a half; and thirty-nine others
exceeded fifteen minutes, or found the
solution impossible. The horizontal
Number 0/ MtcVionics
■■iiiiliil^^
Fig. 5. Distribution of Time of Block Assembly foh 114 Mechanics
White square represents failures on mechanical work. Grade A, 29 per cent of me-
chanics; grade B, 45 per cent; grade C, 21 per cent; grade D, 5 per cent.
have completed the block within the
times indicated in the right hand
margin; thus, six individuals have
finished the block within a minute;
six others between one minute and a
lines divide the group into four equal
parts. Thus, one-quarter grade A ;
one-quarter B ; another C, and another
D. A similar chart, figure 4, drawn
for the selected group composed of
Keane and O'Connor: Mechanical Aptitude
21
successful engineers indicates that men and mechanics, and in order to
only two individuals or five per cent find daily opportunity of employing
of the group exceed six minutes, while his ability to the full, should enter one
forty-one per cent score A. of these occupations. The half -hour
Number o|Droytsmen
D-^
Fig. 6. Distribution of Time of Block Assembly for 81 Draftsmen
White square represents failure on drafting work. Grade A, 40 per cent of draftsmen;
;rade B, 35 per cent; grade C, 15 per cent; grade D, 10 per cent.
The hah-minute boy has at least
one characteristic in common with
successful engineers, designing drafts-
boy differs from these workers in that
he lacks something which they ex-
hibit. If mature engineers and me-
22
Keane and O'Connor: Mechanical Aptitude
chanics have acquired through experi-
ence in their work this grasp of
mechanical relationships, the youth,
expending half an hour in deciphering
the block, might with safety embrace
engineering, and in time learn to solve
such situations; but he has already
attended a technical college and for
four years devoted himself unsuccess-
fully to the development of engineering
abilities. The chance of progressing
further in a reasonable period is slight.
At best he would enter the profession
with a decided handicap. The com-
parison of a large number of learning
curves shows that, with equal applica-
tion and diligence, the fast man gains
relatively as rapidly as the slow. One
who starts in arrears improves enor-
mously with practice as measured by
his own standard, but persistently
remains behind. The defective ana-
lyst has little chance, therefore, of
overtaking his superior in the field.
All of the data which can be mar-
shaled indicate that the wiggley blocks
measure an innate aptitude which,
after the fourteenth year in a child's
life, persists unchanged by education.
Engineers solve the puzzle rapidly,
not through acquired learning, but
because all who originally exceeded
six minutes in the block solution
have gradually dropped the profession.
The observance of any group of new
workers in a locality where restlessness
is excessive, and labor turnover con-
sequently high, emphasizes the truth
of this conclusion. Three hundred
applicants, whom a trained employer
chose as desirable candidates for
mechanical occupations, were care-
fully timed in the block assembly, and
then assigned mechanical work.
Within six months, seventy-four per
cent of the D grade men (those con-
suming more than six minutes in the
block) left their jobs, and, in compari-
son, only thirty-one per cent of the
A's (less than two and three-quarter
minutes assembly time). If this cur-
tailed experiment is trustworthy and
an accurate omen of the future, the
same process should continue, and a
year, or possibly two, eliminate from
mechanical lines most of those who
score D, and three, four, or five years
should suffice nearly to wipe out the
C's. One may draw aside a little the
curtains of the future, and see these
men or their counterparts five years
hence, without waiting for the period
to elapse, as an astronomer predicts
the end of the world in some billions
of years before the actual event.
One need but select a representative
group of mechanics of five years stand-
ing, to show that but five per cent of
the group score D and only twenty-
one per cent C. Five years wipe out
from the mechanics group a large
portion of those who originally took
longer in assembling the block than
four minutes. The youth who ex-
ceeds this minimum should carefully
avoid, in his plans for the future,
thought of undertaking any occupa-
tion demanding mechanical reasoning.
If he exceeds six minutes, the demands
of a task for which he is unsuited
ehminate him within two years; if he
consumes between four and six, he
may persist in his uphill road a little
longer but seldom with satisfaction.
Half of the youths timed in the
block construction exceed four min-
utes. Are they then handicapped in
life? What of the youth who required
Keane and O'Connor: Mechanical Aptitude
23
half an hour? Is there no profession
he can enter with prospects of a bril-
liant future? Of successful account-
ants a quarter grade D in the same
problem. The ability to solve a
mechanical puzzle seems not only no
drawback but almost a help, for
more successful accountants fail on
the block than succeed. Therefore
the half-hour boy can enter account-
ing with no handicap restraining him.
The same ability plays no part in
executive success or inspection work
or any clerical occupation.
What is this ability which enables
its owners to solve a mechanical puz-
zle in haK a minute, and the lack of
which leads others to consume half an
hour in reaching the same result?
Obviously not pure analysis, for exec-
utives, above all groups, grasp com-
plicated situations, and yet fail to size
up the relationships of the blocks.
Accountants analyze with extraordi-
nary lucidity the financial standing of
intricate mercantile combinations, and
yet fail to reason out the block prob-
lem. The solution necessitates a pe-
culiar type of analysis, characteristic
of engineers and mechanics. The
ability measured by the blocks is
strictly mechanical analysis, distinct
from analysis in general and is a re-
quirement for success in every class of
work calling for the solution of
mechanical problems, in tool and die-
making, all-round machining, machine
setting-up and repairing, structural
iron and sheet metal work, designing
drafting, scientific research work,
laboratory experimenting, and tech-
nical, designing and construction
engineering.
ADMINISTRATION OF WORKSAMPLE
NO. 5
Place the assembled block before
the examinee with one end facing
him. "This is made of nine uiggley
pieces like this J ^ Take one of the top
corner blocks in the hand. "/ am
going to mix them up and have you
put them together again." Return the
top corner block to its original position.
"Notice carefully how it is made. It is
sawed through into three piles, with
three blocks in each." Separate the
blocks into three vertical piles, of
three blocks each, amplifying the
description freely with gestures, so
that a person who has di i culty in
following the language will under-
stand from the motions. Move the
hrnd through twice, as if cutting the
formation into the three piles. Touch
each pile as it is mentioned, also the
separate blocks. Next push the three
piles together, making the block as
originally assembled . ' 'It is also sawed
through into three layers, with three
blocks in each." Remove the top two
layers of three each, and place them
on the table beside the bottom layer,
a few inches from it. Then lift the
top layer of three from the middle
layer and place it so that the three
layers are arranged before the exami-
nee in the order, bottom, middle, and
top. Separate the three blocks for a
moment in the middle layer and then
in the top. Reassemble again by
placing the middle layer on the
bottom, and then the top layer above
these. "Remember that it is three
blocks high and three blocks wide. Now
I shall mix them up." Do not hurry
24
Keane and O'Connor: Mechanical Aptitude
the explanation; allow time for each
step to be followed and understood.
Disassemble the block in full view
of the examinee. Turn the two upper
corner blocks end for end, and put
them on the table. Place the center
block from the top, and the two side
blocks from the center layer with the
first two, without turning end for
end In the same way, turn end for
end and place in the pile, the middle
block in the center layer and two
corner blocks in the bottom layer.
The center block in the bottom layer
put in the pile without turning end
for end. The blocks to be turned
are marked with crosses (X) on the
following diagram.
X
X
X
X
X
Now mix the blocks thoroughly
enough so that the examinee cannot
follow individual pieces, taking care
to turn none end for end, and then
spread them out once more, so that
the blocks are arranged in a neat row,
parallel to one another, an inch or
so apart, and with one end of each
toward the examinee. They should
not be piled on top of one another or
left in an irregular order. Leave a
free space of approximately a foot in
front of the blocks for the assembling
operation. Arrange the test to indi-
cate as nearly as possible mechanical
ingenuity and to be affected as little
as possible by dexterity, or any other
complicating characteristic. Piling
the blocks in a heterogeneous pile,
without working room, requires more
dexterity in reassembhng than arrang-
ing the blocks neatly and pro\-iding
free working space.
Take care not to say a word of any
kind during reassembling. Refrain-
ing from giving help through a word
or motion of guidance, presents one
of the most difficult parts in adminis-
tering the test.
Time the reassembling in minutes
and hundredths. Tell the examinee
whether he has been fast or slow,
using judgment in doing so, not to
discourage him unduly if he has done
poorly. Having answered any ques-
tions which the examinee has to ask,
proceed as follows: "Me take the
average of three trials simply because it is
a little fairer than giving only one.
Try it again in just the same way.''
Mix the blocks as before with no more
explanation than the above three
lines. Repeat a third time with the
words, "Try it once more. This is
the last time."
SCORING OF WORKSAMPLE NO. 5
Enter separately, in minutes and
hundredths, the times of the three
trials. Multiply the time of the first
by 1.0, the second by 1.4, and the
third by 1.7. Add the results and
divide by 3.
First .... X 1.0 =
Second .... X 1.4 =
Third .... X 1.7 =
Sum
P'inal Score (Average)
.SCORE
Men
Women
0 25-2 75
2 76-4 00
4 01-6 00
6 01-up
0.25- 4 00
4 01- 6 50
6 51-10 00
10 01-up
A
B
C
D
{Manuscript received November 18, 1926.)
Whither Away and Why: Trends in Choice
of Vocation in Detroit
By R. B. CUNLiFFE, College of the City of Detroit
Mr. Cunliffe has discovered several interesting trends in. choice
of careers. Detroit students of high average intelligence are now
choosing business as a career, while law is attracting students of
lower intelligence. Students of foreign parentage are entering
professions which would be closed to them in the old country.
This brief article is not only a mine of information, but a source
of promising clues for research workers.
Entering freshmen of the class of 1929 of the College of the City of
Detroit were given an intelligence test and were asked to state their
fathers' occupation and their own tentative choice of occupation.
Those choosing journalism, engineering, and business led in test
standing^ while those choosing law, dentistry, and pharmacy ranked
lowest. This was found to be true also among those coming from
foreign language homes.
Of all the freshmen, 20.7 per cent choose medicine, 16.9 per cent
teaching, and 12.9 per cent business; while only 4.0 per cent chose
journalism and 3.2 per cent pharmacy. Among freshmen from for-
eign language homes, 37.8 per cent chose medicine, 15.2 per cent
teaching, and 13.3 per cent law; while only 2.0 per cent chose journal-
ism. Students from foreign language homes chose in higher relative
proportion medicine, law, and pharmacy, and in lower proportion
business, engineering, dentistry, and journalism.
Of those students who chose business as a career, 68.3 per cent
chose their fathers' occupation or an associated one; of those choosing
engineering, 39.6 per cent; law, 6.6 per cent; and teaching 4.8 per
cent. The fathers of 2.6 per cent of the students are in unskilled
trades, 26.2 in skilled trades, 49.8 in business, and 10.1 in the pro-
fessions. Fathers in unskilled trades are found in highest proportion
among students choosing pharmacy and dentistry and in lowest pro-
portion among those choosing journahsm and engineering; in skilled
trades, highest — medicine, engineering, and teaching, lowest — law and
journalism; in business, highest — pharmacy, law, and business, low-
est— engineering, dentistry, and medicine; in the professions, highest —
medicine, engineering, and journalism, lowest — pharmacy and business.
THE class of 1929 of the College the test began, the examiner asked
of the City of Detroit was each student to write on the first page
given the usual intelHgence test of his paper his father's occupation
by the Psychological Chnic of the and his own tentative choice of
Detroit Board of Education. Before occupation. When scored, the papers
25
26
Cunliffe: Choice of Vocation in Detroit
were turned over to the College for
analysis.
The distribution of vocational in-
terests was not starthng — 61.2 per
cent selected one of the six following
occupations: medicine, teaching, den-
tistry, law, journalism, or pharmacy.
Another 29.9 per cent were interested
in 48 different occupational fields.
The remaining 9 per cent were "un-
decided" or did not answer.
With a few exceptions it is apparent
TABLE 1
Vocational interests of students compared
with fathers' vocations
VOCATIONAL INTERESTS
OF STUDENTS
Business
Pharmacy
Engineering
Medicine
The entire group
Law
Not included elsewhere.
Dentistry
Journalism
Teaching
FATHER S VOCATION
Per
cent
Bame
17.7
10.0
6.9
6.9
6.3
6.6
6.3
5.4
4:0
1.9
Per
cent
asso-
ciated
50.6
0.0
32.7
3.1
11.9
0.0
6.3
3.6
8.0
2.9
Per
cent
same
and
asso-
ciated
68.3
10.0
39.6
10.0
18.7
6.6
12.6
9.0
12.0
4.8
from the figures presented in table 1
that students are not primarily inter-
ested in their fathers' occupations.
Business interest is one exception, for
nearly 18 per cent of the students
displaying this interest expect to enter
their fathers' occupation, and the
fathers of 50 per cent of this group are
in occupations associated with or
similar to those selected by their
sons and daughters, a total of 68.3
per cent. Of the engineering interest
group 10 per cent are selecting their
fathers' occupation. jMany sons of
die-makers, tool-makers, mechanics,
etc., might be influenced towards
engineering by their fathers. It is
reasonable to conclude that such was
often the case, for the fathers of
32.7 per cent of these students are in
such associated occupations.
When it is recalled that 26.2 per
cent of the members of this class are
the children of men in the skilled
TABLE 2
Vocational interests of students compared with
fathers' types of occupation
VOCATIONAL INTERESTS
OF STUDENTS
Pharmacy
Law
Business
Journalism
The entire group
Teaching
Not included elsewhere .
Engineering
Dentistry
Medicine
Not given or undecided.
father's occupation
Ph
10.0
4.13
2.5
0.0
20.0 70.0
13.0:69.6
21
16
2.626
2.9'29
0.025
0.0
7.1
1.6
5 65.8
o|64.0
2|49.8
5 48.6
0 47.2
o'44.8
0:42.9
0.0
8.7
3.8
12.0
10.1
10.5
14.6
12.1
10.7
1.8|28
042.6;i2.4
630. 4: 12. 5
trades, most of them in the automotive
industry, and another 49.8 per cent in
business, the low agreement found in
the other fields can be understood
(table 2). The pharmacy, business,
and law students are recruited to a
very large extent from the business
group. Drug stores are usually re-
garded as good "money-makers" and
law as an excellent preparation for
business. About a third of the engi-
Cunliffe: Choice of Vocation in Detroit
27
neers come from the skilled trade
group, a larger percentage than to
any other occupation, with the excep-
tion of medicine, from this group.
The journalistic, engineering, and
business interest groups were much
superior in the ability measured by
intelligence tests; and the dentistry,
law, and pharmacy groups, much in-
ferior (table 3). It was expected of
course that the journalism and en-
TABLE 3
Vocational interests compared with intel-
ligence and language spoken at home
B 1
0 ^ •
b < z
s oo "
5 E z
z
VOCATIONAL
OSE FRC
GE HOM
DIAN* I
EST
0
H
OS iC
INTERESTS OF
STUDENTS
0%.
f< B ^
NT OF TH
LANGUA
BOVE MB
IGENCE q
o ™
fa 0
-zi
Ui
a z -< J
M
13 ^
o Z
M
«so
<
« woe
z
«5
Z
b
B<
a
e<
«
Journalism . .
84.0
1
100.0
1
8.0
1
Engineering..
66.1
2
66.6
o
13.4
4
Business
61.3
3
42.8
3
8.8
2
Teaching. . . .
50.5
4
40.0
5
14.3
5
Medicine ....
47.6
5
40.5
4
28.7
7
Law
36.9
35.5
6
7
23.0
16.7
6
7
28.3
10.7
6
Dentistry
3
Pharmacy . . .
20.0
8
14.3
8
35.0
8
* Median of all students from foreign
language homes.
gineering groups would make a good
showing, although possibly not such a
markedly superior one. The sur-
prise comes in finding business so
near the top.
It would be reasonable to expect
that the intelligence test showing
made by each group would be influ-
enced by the percentage of those
within the group coming from homes
where some language other than
EngUsh is commonly spoken. There
apparently has been a certain amount
of this influence, as a comparison of
the second and sixth columns in table
3 shows. Moreover, within this group
journalism, engineering, and business
again attract the superior students,
and law, dentistry, and pharmacy
appeal to the inferior.
There is a great difference between
the type of student going into en-
gineering and business and that going
TABLE 4
Distribution of vocational interests of students
VOCATIONAL INTERESTS
OF STUDENTS
Medicine
Teaching
Business
Engineering
Dentistry
Law
Journalism
Pharmacy
Not given or undo
cided
ALL
FRESHMEN
Per
cent
Rank
20.7
16.9
12.9
9.3
9.0
7.4
4.0
3.2
16.6
100.0
THOSE COM-
ING FROM
FOREIGN
L.\.NGU.*.GB
HOMES
Per
cent
37.8
15.2
7.2
6.1
6.1
13.3
2.0
7.2
5.1
100.0
Rank
1
2
4
6
7
3
8
5
into law and dentistry. If these in-
terests are a substantial indication of
final choices, and the situation is
general throughout the country, the
future will see some striking changes in
the standing and accomplishments of
these occupational groups. Once the
law attracted men with a high degree
of "academic" intelligence; business
had little appeal to the man with this
intelKgence. Apparently this condi-
tion is to be reversed.
THE PERSONNEL JOURNAL, VOL. VI, NO. 1
28
Cunliffe: Choice of Vocation in Detroit
Of all freslimen, 50.5 per cent were
interested in medicine, teaching, and
business (table 4). Nearly 40 per
cent of the foreign language group
were interested in- medicine alone, more
than the number interested in the
next three largest groups together.
A common idea among the students
of the foreign language group is that
entrance to business needs no particu-
lar preparation. If a need for prepara-
tion is felt at all, these students usually
expect to secure what they desire,
through the study of law. Possibly
medicine and law appeal because
through them social status can be
raised; these are occupations which
they could have entered only after
overcoming enormous obstacles in the
old country.
Only 9 per cent of the entire group
were undecided or gave no prefer-
ence; 96.5 per cent of these came from
Enghsh-speaking homes, 3.5 per cent
from homes where some language other
than Enghsh was commonly spoken.
CONCLUSIONS
1. Business and engineering are
today attracting a superior class of
students in both the English and
foreign language groups.
2. The business and engineering
fields are recruiting largely from the
English-speaking group, and medi-
cine, law, and pharmacy from the
foreign group.
(Manuscript received November 11, 1926.)
An Occupational Code
Its Construction and Use with Tabulating Equipment
By F. E. Baridon, Western Electric Company
When tabulating cards are used for studying personnel data, how
does one indicate the type of work of each of 40,000 employees?
This becomes quite a problem when the men are employed in the
many jobs of office, shop, field, and warehouse; when they include
executives and laborers of all degrees of skill; when they work
with different tools and require different varieties of training.
Mr. Baridon describes the solution of this problem in the West-
ern Electric Company by the construction of a suitable numeri-
cal code.
THERE is no question as to the
advantage of using tabulating
card records in making either
periodic or special statistical studies
involving large numbers of definite
items, particularly when it is desirable
to combine these items and obtain
totals by groups. Some records in
banking, accounting, insurance and
the governmental census are quite
adaptable to the use of tabulating
cards and machines. Many uses can
also be found for this equipment in the
personnel field.
TABULATED PERSONNEL STATISTICS
Comprehensive records and studies
covering such items as employment,
accidents, sickness, tests, earnings,
turnover, and force stability are basic,
of course, to the formulation of sound
personnel management policies. Tab-
ulating cards showing this sort of in-
formation are a great convenience in
making periodic summaries and are in-
valuable for use in special studies.
A comprehensive card system will often
eliminate the necessity of referring to
individual records in answering manj^
kinds of questionnaires or in preparing
reports for executives. Conversely,
outstanding individual cases or even
groups of cases can often be readily
segregated after tabulation and listing.
Although this article deals primarily
with the construction of the new
Western Electric Company Occupa-
tional Code, the fact that its numerical
arrangement is designed for use with
tabulating equipment is dependent
upon the existence in the company of
several types of cards covering person-
nel subjects. To understand better
the importance of the occupational
code it is first necessary to show briefly
the content and value of these cards
and the significance of the occupa-
tional number on them.
Em'ployment. In the larger depart-
ments of the Western Electric Com-
29
30
Baridon: An Occupational Code
pany there is a tabulating card called
the "Employment Division Statistical
Record" on which basic information is
furnished regarding the employees on
the roll and those who have left the
Company. From this card studies
can be made for all employees relative
to:
1. Country of birth
2. Education
3. Sex and (at time of hiring) marital
status
4. EmplojTnent number
5. Department
6. Service
7. Age
After the employee has left, this
same card can be used to obtain:
1. Length of service at time of leaving
2. Reason for leaving
3. Marital status
4. Number of dependents
5. Occupation at time of leaving
6. Rate at time of leaving
Hiring, labor audit, and turnover data
in these departments can be tabulated
from this information.
Testing. All psychological test
scores and the necessary personal data
are now posted and punched on tabu-
lating cards from which studies can be
made by:
1. Sex
2. Age
3. Education
4. Employment number
5. Date tested
6. Type of test
7. Total and test-subdivision scores
8. Department considered for
9. Occupation considered for
10. Disposition, (hired, rejected, left)
11. Service at time of leaving
12. Subsequent departmental ratings
(3 months, 6 months, 1 year)
In order properly to evaluate the
various kinds of tests given to different
types of employees, a great many cor-
relations are necessary. Many thou-
sands of test score cards were in the
files but it was not until these had been
transferred to tabulating cards that the
proper statistical studies could be
made without a great expenditure of
time and labor.
Rate Revisions. A large number of
rate revision sheets are quite difficult
to sunmiarize but the "Rate Revision
and Earnings" tabulating card made
up twice a year just previous to the
rate revision periods, simplifies this
difficulty considerably by showing:
1. Department
2. Clock number
3. Sex
4. Age
5. Service
6. Present rate (and piece work earnings
for hourly-rated employees)
7. Occupation
8. Grade
9. Proposed rate
Proposed departmental or organiza-
tion percentage increases are readily
obtainable if the present rate and pro-
posed rates are tabulated and totaled.
This card can also serve as the basis for
all current wage studies by depart-
ment, age, sex, service and occupation.
Employ ee Census. At two year
intervals a census is made of all em-
ployees for actuarial and force stability
purposes, which could hardly be done
without the use of tabulating cards.
These give :
1. Department
2. Location
3. Sex
4. Marital status
Baridon: An Occupational Code
31
5. Occupation
6. Nationality
7. Education (college or non-college)
8. Age
9. Service
10. Earnings — salaried and hourly-
rated
For hourly-rated
a. Standard hourly-rates
b. Piece work earnings
c. Overtime
d. Total
As the smaller departments and the
units in outlying districts do not have
their personnel records on a tabulating
card basis, this company-wide labor
audit is made independently of the
other records. Besides being an audit
it serves as the basis for forecasting the
pension, death, accident and sickness
liabihty under the Ctompany Benefit
Plan, and the probable future costs of
vacations, all of which vary with the
service and earnings. Other interest-
ing material which changes with the
stability rate can also be summarized.
Accidents and Sickness. Accident
and sickness cases are a fruitful source
of statistical studies when placed on a
tabulating card record. The Western
Electric card on "Accident and Sick-
ness Statistics" covers:
1.
Department
2.
Clock number
3.
Sex
4.
Age
5.
Service
6.
Occupation
7.
Nature of illness or injury
8.
Cause of injury
9.
Time occurred
10.
Date
11.
Date benefits began
12.
Days compensated
13.
Total benefit payments
Accident and sickness hazards are
continually under the surveillance of
the safety and medical units, but
periodic summaries are necessary in
order to locate bad trends that are too
gradual to be noticed at any particular
time. The effects of these hazards
upon our accident and sickness benefits
also makes a careful study of these
cases an outstanding problem.
To anyone familiar with tabulating
cards it is quite evident that from each
of the above cards, tabulations could
be made on the basis of any one of the
indicated factors or a combination of
any two. On the first card, for in-
stance, studies can be made of leaving
employees by reason and service, or by
reason and age; on the second, tests by
types and scores, or by scores and
reason for leaving; on the third and
fourth, earnings by service or earnings
by type of work; and the fifth gives
information on accidents and sickness
by cause and days compensated or
cause and total benefit payments, etc.
These are just a few of the combina-
tions possible.
NEED FOR A TABULATABLE
OCCUPATIONAL CODE
The uses of an occupational code
are of course not restricted to these
personnel statistics, but can be just as
readily used in cost accounting, rate
setting, overhead distribution or for
any other record on which an occupa-
tional code would be a convenience.
Our chief use of the code happens to
be in the personnel field in studying
turnover by occupations; the correla-
tions on psychological tests by occupa-
tions; equitable rates of pay for similar
work in various departments or loca-
tions, wages paid for comparable work
on the outside or accident and sickness
32
Baridon: An Occupational Code
hazards. There has been a long felt
need for a code that could be adapted
to meet these varying requirements
with the added advantage of being able
to group these occupations by types of
work,if so desired, with the aid of tabu-
lating equipment.
The basic records from which to
make these studies were available, as
each of the cards mentioned above has
a certain number of columns reserved
for occupational code numbers. We
are thus able to obtain valuable infor-
mation from them for any occupation
or group of occupations by:
Employees leaving
Employees tested (psychologically or
for mechanical aptitude)
Employee rates of pay or changes in
rates
Accidents or sickness
Furthermore, each one of these
studies can be combined with any one
of the other factors shown on the cards
such as sex, age, service, education, de-
partment, etc. Thus for employees
leaving, sorted by occupations, studies
€an be made by:
Occupation and reason
Occupation and service
Occupation and department
Occupation and sex
Occupation and earnings and other com-
binations
When it is considered that similar com-
binations of studies by occupations can
be made from each of these four cards,
the field opened to research on the ba-
sis of occupations alone is an extensive
one.
If it were simply a matter of thirty
or forty jobs, a straight alphabetical
numerical code and just a plain list b3'
jobs would suffice, but when over 450
occupations are involved, as in our
case, grouping by types and grades of
work is quite necessary for real statis-
tical studies. This grouping also has
the added advantage of showing pro-
motional lines either by types of
work or by grades within the same
type.
It was not a question of never hav-
ing made studies of this kind or of not
having Occupational Codes, but rather
that too many were in use. There are
over 40,000 employees in the company,
divided into Headquarters and three
General Departments, one of which is
responsible for the manufacture of our
products, another for the installation of
the central units, and a third to furnish
sales or contract service to the associ-
ated or other companies who use our
product. In other words, there are
manufacturing, installation and mer-
chandising units with all the staff, re-
search, development and clerical work
that go with them.
These organizations being typically
distinctive made their own studies and
have their own codes, but even with
these codes an inter-departmental
study was quite complicated, as each
code was differently constructed. The
simplest of the three codes was a
straight alphabetical numerical ar-
rangement. This arrangement was
only useful for abbreviating job titles
on records or for sorting out individual
jobs. The other two codes were not so
voluminous, but the three added to-
gether were extensive. By tying the
three codes together the classifications
and numbers needed could be cut down
and the numbers that were used could
I
Baridon: An Occupational Code
33
be made to mean the same thing in
each department.
The existence of these codes was of
great assistance as it meant that the
jobs had already been analyzed, de-
fined and in some cases graded by our
technical organizations, or that rate
ranges were fairly well established.
This eliminated the long, difficult rou-
tine of job analysis which otherwise
would have been necessary before co-
dification could have been started. In
constructing the general code, the
steps were (1) to see what others had
done in the way of coding and what we
ourselves had done in previous at-
tempts at this job; (2) to determine
what uses could be made of such a
code; (3) to decide on groupings which
could be readily sorted out (this was
the hardest task of all); and lastly
(4) to eliminate departmental differ-
ences as much as possible by com-
bining, redefining, and in some cases
reclassifying occupations.
CONSTRUCTION OF THE CODE
Our old codes. Telephone Company
codes, other manufacturers' codes,
state, municipal, government and
army codes, were scrutinized and re-
jected because their scope was too
broad in some cases and too narrow in
others. Also their objectives were
quite different or their arrangement
did not lend itself to construction for
tabulation purposes, especially when
restricted to four place numbers, which
was the limit allowed on our cards.
It was a case of taking all our occu-
pations and first noting what general
classes, if any, appeared to predomi-
nate . The first natural line of cleavage
divided all jobs into two general
divisions — "Office and Technical Work
(Principally Salaried Occupations)"
and "Shop, Field and Warehouse Work
(Principally Hourly-Rated Occupa-
tions)." The code numbers assigned
to these were 0000-4999 and 5000-9999
respectively.
The occupations in each division then
had to be broken down by types or
classes of work which could be sorted
out as groups. Most types of work,
however, run the whole scale from very
low to very high grade work, so that
the next distinction that had to be
made was between grades of work
within the same type or class such as
supervisory, technical, intermediate, jim-
ior, skilled, semi-skilled or unskilled.
Contrary to the usual procedure of
dividing an occupation into grades by
rate ranges and making a definite di-
viding line between grades, we used
such factors as the calibre of the em-
ployee needed, general experience, ed-
ucation, and period of training, where-
ever possible to place a job as a whole
within a grade. This meant, of course,
a great deal of overlapping between
marginal grades but nevertheless a
definite comparative basis for succes-
sive studies. A division by grades on
the basis of rates paid in New York
would mean nothing at one of our dis-
tributing houses in Atlanta or New
Orleans. There were some instances
where the job classification was too
broad to be thrown into one grade but
these instances were comparatively
few, in fact only about 30 of the 500
non-supervisory classifications. In
these cases the division was made on
the basis of a definite unit of experience
34
Baridon: An Occupational Code
or time. The resultant grouping by
grades was as follows:
Grades of Office and Technical Work
Code
Executive and Supervisory. . 0000-0999
Senior 1000-1999
Intermediate 2000-2999
Junior 3000-3999
Engineering, Scientific and
Professional 4000-4999
Grades of Shop, Field and Ware-
house Work
Code
Supervisory 5000-5999
Skilled 6000-6999
Semi-skilled 7000-7999
Unskilled 8000-8999
It is quite apparent that a sort of the
left hand column of numbers will throw
all jobs together by grades in the two
general divisions. The next sort then
should divide the grades in each di-
vision into general types of work.
Here our problem is quite different
from that of other concerns but some
such principle of grouping must be un-
dertaken in any case. Practically any
occupational study gets into complica-
tions if not confined to the same types
and grades of work. In our organiza-
tion there are in the neighborhood of
fifty types in each division. These
then had to be regrouped to come with-
in the ten numbers available in the
hundreds column. The types selected
were:
Office and Technical Work
Code
Accounting, Auditing and
Statistical 100-199
General Clerical 200-299
Distribution 300-399
Drafting 400-499
Installation 500-599
Manufacturing 600-699
Personnel 700-799
Miscellaneous 800-899
Shop, Field and Warehouse Work
Code
Manufacturing Hand Work . . . 100-199
Manufacturing Finishing
Work 200-299
Manufacturing Machine Work. 300-499
Manufacturing Inspecting,
Gauging and Testing 500-599
Warehousing 600-699
Installation 700-799
Plant 800-899
Miscellaneous 900-999
After the jobs have been separated
by General Divisions, a sort in the hun-
dreds column will then segregate them
by general type of work regardless of
grades or departmental lines, or they
can be sorted by types of work and
grades by combining the hundreds and
thousands columns as follows:
Office and Technical Work
0200 General Clerical Supervisors
1200 General Clerical Seniors
2200 General Clerical Intermediate
3200 General Clerical Juniors
4200 General Clerical Technicians
Shop, Field and Warehouse Work
5800 Plant Supervisors
6800 Plant Skilled
7800 Plant Semi-skilled
8800 Plant Unskilled
Jobs shown under Distribution 300-
399, Installation 500-599, and INIanu-
facturing 600-699 are more or less
peculiar to these departments.
The tens column indicates the sub-
divisions of these general types men-
tioned above and the unit column
shows the job classification number.
Where a sub-group would undoubtedly
have more jobs than the number al-
lowed for with the usual block of ten,
two and sometimes three blocks were
assigned to it (see Auditing 150-169
and Statistical 170-189). Table 1
Baridon: An Occupational Code
35
gives samples of the schematic ar-
rangement of numbers as taken from
the outhne at the beginning of the
code.
Thus it is possible through the aid of
mechanical sorting and tabulating to
make studies by general divisions, by
grades of ability or skill, by types or
sub-types of work, by combination of
these, or by individual jobs. For ex-
ample :
By General Divisions.
Bv Grades
By Types
/0000-4999
\5000-9999
/lOOO
\6000
By Sub-Types
By Grades and Types.
/200
■\600
210
610
[1200
•\6600
By Grades, Types and Sub-Tj^pes. .<
1210
6610
By Occupations.
/2273
•17611
covers 500 non-supervisory and 280
supervisory jobs.
In issuing the code it was made up in
four sections covering:
1. Shop, Field and Warehouse (Non-
Supervisory Jobs)
2. Office and Technical (Non-Super-
visory Jobs)
3. Shop, Field and Warehouse (Super-
visory Jobs)
4. Office and Technical (Supervisory
Jobs)
Office and Technical
Shop, Field and Warehouse
All Seniors
All Skilled, etc.
All General Clerical (0000-4999)
All Warehousing (5000-9999)
All General Clerical Methods and
Routines (0000-4999)
All Packing (5000-9999), etc.
All Senior General Clerical
All Skilled Warehousing, etc.
All Senior General Clerical Methods
and Routine Jobs
All Skilled Warehouse Packing Jobs,
etc.
Calculating Machine Operator
Packer, etc.
The need for providing for a group-
ing similar to the above was impressed
upon the writer when, in making a pre-
vious study of earnings by types of
work from a straight numerical alpha-
betical code, it was necessary to sort
27,000 cards into similar groups by
hand. This need for grouping is im-
perative in a code of this size which
These were arranged in alphabetical
order by classification with a descrip-
tion or specification of the duties for
each job. The chief variation in
classifications from the old codes was
the breakdown of supervisory positions
by types of work supervised as well as
rank.
The following are a few samples of
36
Baridon: An Occupational Code
these classifications and job descrip-
tions:
6813 Cement Finisher — Check forms,
sub-base, supervise tamping of
concrete base, check expansion
0216 Clerical Methods and Routines
Department Chiefs — Department
chiefs or equivalent in charge of
clerical methods and routines
work including classification and
coding.
TABLE 1
Office and technical work
CODE NUMBERS BY GRADES
Executive
Senior
Intermediate
Junior
Technical
Accounting, Auditing and
Statistical
0100-0199
1100-1199
2100-2199
3100-3199
4100-4199
General Accounting
Cost Accounting
Pavroll
0110-0119
0120-0129
0130-0139
0150-0169
0170-0189
1110-1119
1120-1129
1130-1139
1150-1169
1170-1189
2110-2119
2120-2129
2130-2139
2150-2169
2170-2189
3110-3119
3120-3129
3130-3139
3150-3169
3170-3189
Auditing
Statistical
Shop, field and warehouse work
CODE NUMBERS BY GR.\.DES
Supervisory
Skilled
Semi-skilled
Unskilled
Manufacturing Hand Work. . .
5100-5199
6100-6199
7100-7199
8100-8199
Cable, Cord and Wire
Ceramic, Glass and Vacuum
Tube
5110-5119
5120-5129
5130-5139
5140-5149
5150-5159
5160-5169
5170-5179
5180-5189
5190-5199
6110-6119
6120-6129
6130-6139
6140-6149
6150-6159
6160-6169
6170-6179
6180-6189
6190-6199
7110-7119
7120-7129
7130-7139
7140-7149
7150-7159
7160-7169
7170-7179
7180-7189
7190-7199
8110-8119
8120-8129
Forge and Foundry
Metal and Apparatus
Rod and Wire Mill ....
8130-8139
8140-8149
8150-8159
Rubber and Plastic ]\Iolding
Switchboard
8160-8169
8170-8179
Tool and Machine Making..
Woodworking
8180-8189
8190-8199
joints, set curb bars, etc.
Spread and rod off "tapping"
float and finish complete. Ce-
ment finish plaster retaining
walls, etc.
2122 Cost Clerk — Compute, compare,
check, maintain or investigate
manufacturing or repair cost
figures.
5036 Forge and Foundry Foremen — Fore-
men or equivalent in charge of
hand, finishing or machine opera-
tions on forge and foundry work.
Several refinements were made to
attain better some desired end or more
uniformity in grouping. A sample of
the first was the segregation of tech-
nical supervisors from other supervis-
ors by assigning 0900-0999 to this
class. In the supervisory grade the
unit digit indicates the rank in all
cases so that it was possible to obtain
uniformity by assigning a rank to each
number. If nothing but foremen or
Baridon: An Occupational Code
37
department chiefs are to be studied, a
sort in the unit column will automati-
cally divide the supervisors by rank re-
gardless of type of work, after the sort
by general divisions is made. This
arrangement was as follows:
Office and Technical Work
Staff Executives 0
Major Executives 1
Superintendents 2
Assistant Superintendents 3
Division Chiefs 4
Assistant Division Chiefs 5
Department Chiefs 6
Assistant Department Chiefs 7
Section Chiefs 8
Sub-Section Chiefs 9
Sho-p, Field and Warehouse Work
General Foremen 4
Assistant General Foremen 5
Foremen 6
Assistant P^oremen 7
Section Chiefs 8
Sub-Section Chiefs 9
One of the chief advantages of this
code is its flexibihty and adaptability as
compared to most codes, especially the
alphabetical numerical arrangement.
Enough unused numbers are available
to make it possible to insert new jobs
or whole classes of jobs at will, while
supervisory classifications can be built
up automatically without the need of a
standard list of positions.
{Manuscript received March 14, 1927.)
A Study of Four Reference Report
Forms
By Arthur W. Kornhauser, University of Chicago
The number of letters written each day to references given by appli-
cants for positions must run into the thoiisaiids. Except when com-
ing from the same organization probably no two of these letters ask for
the same information, or use the same blanks. No one has made
and published a comparative study of the dependability of the infor-
mation an employer gets by asking for the facts in different ivays.
Jn view of this blind adherence to century-old traditional methods
and the utter absence of evaluation of results, the personnel research
worker here finds plenty of opportunities to exercise his abilities in
originating forms of inquiry and evaluating them. This area of
investigation is opened up by Dr. Kornhauser.
This study attempts to determine the value of the opinions given
about entering college students by their former teachers, employers, and
friends. Four different forms for obtaining the reports were tried out
and compared.
The quantitative estimates called for in two of the forms correlated,
in the case of teachers' and employers' references, from 0.26 to 0.45 with
scholastic marks; estimates from friends correlated 0.00. As a basis for
estimating scholarship, certain of the forms were distinctly superior to
others. Estimates based on teachers' reports were far better than those
based on recommendations from employers and friends.
When reference reports were included with personal historj^ data and
other information, judgments of the students' characteristics were con-
siderably better than when the reference material was not used. The
results as a whole suggest that reference reports may have demonstrable
value and that forms may be developed that are especially adapted to
the needs of particular situations.
N OUR enthusiasm over psycho- not a single scientific study has been
logical tests and other objective made of actual reference reports or
methods for appraising individu- letters of recommendation.^
als, we frequently let less novel and
more traditional procedures slip unno- ' ^he absence of such studies is perhaps
, • J • , ,, , ^. , not serious, though it is surelv careless for
ticed mto the scrap-heap. Of no de- , *u * V
'^ ' us to assume that some of our newer
Vice has this been more true than of methods are "good," without bothering
reference reports. So far as I know, to evaluate the alternatives with which the
38
I
Kornhauser: Reference Report Forms
39
Logically, however, I suppose we
shoutd all agree that we need to apply,
as far as is feasible, the same scientific
technique used in the study of tests, to
the analysis and evaluation of personal
history information, reference reports,
interviews, rating scales, and like pro-
cedures. These qualitative and sub-
jective methods may furnish real aid
in the size-up of the individual, even
though they prove less useful than
tests. It is not a matter of one or the
other, but of the best practicable com-
bination of available tools.
The present report summarizes the
results of a little investigation of the
kind just suggested. In the School of
Commerce and Administration of the
new method is implicitly compared. But
it is of greater concern to find the view
expressed that personal recommendations
cannot be evaluated. A very recent book on
employment psychology — perhaps the best
thus far written — clearly implies as much.
The author summarizes a little evidence
regarding the reliability (or unreliability)
with which people rate one another on
different traits, and points out that the
recommendation involves in addition "the
bias or carelessness of the writer." Re-
garding this last he observes that it is a
difficulty "about which unfortunately it is
impossible to obtain scientific evidence."
(Burtt: Employment Psychology, p. 409.)
In precisely the same fashion, one might
maintain that intelligence test results
depend in part upon the motivation of the
persons tested, and that this, too, is a
difficulty "about which unfortunately it is
impossible to obtain scientific evidence."
In neither instance is the way closed to a
valid study of just how well the device does
work, with all its limitations and disturbing
conditions. A priori analysis of what is
wrong with the pudding, while valuable, is
not a substitute for tasting — much less an
argument against the possibility of a
judgment based on tasting.
University of Chicago we have for
some years been obtaining statements
concerning entering students, from
their former teachers, employers, and
friends. Two or three years ago, we
experimented a bit with these reports.
Four different forms were tried out and
compared in terms of their results.
They were sent to a representative
sampling of all the reference names
given by 122 students.
THE REFERENCE REPORT FORMS
The forms may be briefly described
as follows :
Form A calls for reports of seven charac-
ter traits on a graphic rating scale ; space for
remarks is added. This form had been in
use in the School of Commerce and Ad-
ministration.
Form B contains a brief paragraph asking
for "your estimate of this student" and
stating that "specific information concern-
ing personal characteristics and abilities
will be especially helpful;" a blank page
follows. This form had also been used in
the School of Commerce and Administra-
tion.
Form C is similar to Form B but has a
much longer introductory statement with
mention of the kinds of information de-
sired. Thus, "The University desires par-
ticularly to know whether or not the student
has acquired an interest or interests of an
intellectual nature . . . . ; whether or not
he has acquired capacity for study in-
dependent of the constant guidance and
stimulus of the teacher." Illustrations
follow, including dramatic work, inde-
pendent reading in history, performance of
experiments of his own, etc. This form
was the one officially used by the Ex-
aminer's Office of the University.
Form D asks for a rating of intellectual
interest as revealed in school work, and for
specific evidence on which the rating is
based. A second part calls for similar
rating and evidence with respect to intel-
lectual pursuits other than required school
40
Kornhauser: Reference Report Forms
work. Space for additional comment is
added. This form was one that had been
proposed for University use but had not
been adopted.
PERCENTAGE RETURNS FROM
THE FORMS
Percentage returns from the several
forms were first compared. Forms A
and B were sent to friends and previous
employers; forms A, C, and D were
sent to high school teachers. Returns
are shown in table 1.
Probably the only significant differ-
ence indicated by the percentages is
the superiority in number of returns of
the rating scale form (form A) among
teachers.
TABLE 1
Percentage returns on several reference report
forms
33
H
K
0
2:
O
a
<
a
fa
a
H
Form A
66
63
55
61
88
Form B
Form C
62
Form D
66
VALUE OF REFERENCES IN PREDICTING
SCHOLARSHIP
An attempt was next made to see
what value the references might have
in predicting scholarship. Correla-
tions between the number of friends,
teachers and employers given as refer-
ences and the accomplishment of stu-
dents, were all about zero. (Number
of teachers and first year marks, r =
0.05; number of friends and first year
marks, r = —0.11; number of employ-
ers and first year marks, r = —0.03.
Each of the coefficients is based on
about 120 cases.) The percentage of
returns from friends given as references
correlated 0.14 with first year marks.
The quantitative estimates of intelli-
gence given on the rating scale form
(form A) were also correlated with
marks. The results are: friends' esti-
mates, 0.00; teachers' estimates 0.26;
employers, 0.35. The average of the
quantitative estimates on form D
(teachers) correlated 0.45 with first
year marks. (These coefficients are
based on from 30 to 60 cases.) The
last two or three correlation figures
suggest that the reference reports may
be of some predictive value, though
the coefficients are distinctly lower
that those for test scores and high
school records.
A special experiment was conducted
to determine how well the several ref-
erence forms would serve as a basis for
estimating the students' scholarship.
Seven sets of reference reports were
assembled- — two sets from friends (one
set form A and one set form B); two
sets from employers (also forms A and
B); three sets from teachers (form.s A,
C, and D) . Each of the seven sets con-
tained 24 reference reports — eight of
good students (first year average over
three grade-points), eight of medium
students (average between two and
three grade-points), and eight of poor
students (average below two grade-
points). Each set of reports was
judged by six people (graduate stu-
dents and advanced undergraduates).
The following instructions were given :
On the basis of the reference reports
given you, judge ivhat success each individual
will have as a student in the School of Com-
merce and Administration. Estimate how
well you think he will get along in his
academic work.
Kornhauser: Reference Report Forms
41
Divide the set of 24 reference reports
into three groups of eight each — one group
of those above average, one group of those
below average, and a middle group of
average students.
After the subject had given his esti-
mates on both sets of reports from
employers, he was asked: "Which of
these two sets of blanks gives you more
information about the students — their
abilities, characteristics, interests, and
the like? " The subject was permitted
to re-examine the reports before an-
swering this question. The same pro-
cedure w^as followed for the two sets of
reports from friends and the three sets
from teachers.
The answers to these last questions
will be reported first; and then the
more detailed results of the estimates
themselves. In the case of the ref-
erence reports from employers, all six
subjects stated that the rating scale
form (form A) gave more information
than the brief paragraph form (form B) .
Similarly with the references from
friends, five of the six judges con-
sidered form A more valuable than
form B. For the teachers' reports
likewise, four of the six judges placed
the rating scale form highest. Form
D was clearly ranked next best.
Form C, which is the form actually be-
ing used in the University, was thought
by all but one judge to be least
valuable.
The merits of the several reference
report forms as determined by the
agreement between the estimates
based on each form and the actual
scholarship records, are in general ac-
cord with the judgments reported in
the preceding paragraph. The sum-
mary figures of table 2 show the rela-
tionships found. The meaning of each
number in the table is most readily ex-
plained by taking an example- — say,
TABLE 2
Agreement between actual scholastic stand-
ing and estimates on scholastic standing
based on reference reports
AVERAGE DrSPLACE-
MENT MEASURED
IN THIRDS OF THE
GROUP
High
Eight
Low
Eight
Employers:
Form A
0.79
0.83
0.85
0.96
0.52
0.62
0.48
0 75
Form B
1.04
Friends:
Form A
0 69
Form B
1.12
Teachers:
Form A
0 46
Form C
0.79
Form D
0.33
TABLE 3
Agreement between composite estimates and
individual estimates of scholastic stand-
ing based on reference reports
.4.VER.4GE DISPL.VCE-
MENT MEASURED
IX THIRDS OF THE
GROUP
High
Eight
Low
Eight
Employers :
Form A
0.15
0.42
0.12
0.44
0.15
0.40
0.19
0.25
Form B
0 44
Friends :
Form A
0.17
Form B
0.44
Teachers:
Form A. ."
0.19
Form C
0.21
Form D
0.08
the first entry in the table. The eight
students actually highest in scholastic
marks were judged from the employers'
form A blanks as follows (six judges'
42
Kornhauser: Reference Report Forms
estimates arc combined, giving 48
separate estimates): High 24, Medium
10, Low 14. There were, thus, 10 dis-
placements of one class-interval and
14 displacements of two class-intervals.
The total displacement or error was,
then, 38, and the average displacement
was 0.79 (38 divided by 48). The
average displacement by a chance ar-
rangement would be 1.00; the nearer
zero it is, the better the agreement.
Among both employers and friends
the rating scale form (form A) fur-
nished a better basis of predicting
scholarship than did form B. For the
teachers form A was superior to form
C, but form D was still more success-
ful. The relative merits of the refer-
ence forms are the same for the high
and for the low thirds of the group.
The estimates are more accurate for
the low division than for the high by
means of form A and form D, while the
reverse is true when forms B and C are
used. The agreement is very much
better in the case of estimates based
on teachers' reports than for those
based on reports from friends and
employers.
Table 3 shows the amount of agree-
ment among the judgments which
were made by means of the several
reference forms. The method of pre-
senting the results is identical with
that used in table 2, save that here the
displacements are measured from the
standing of the students by composite
estimates instead of by scholastic
marks. It is apparent from the table
that the reference forms show the same
relative merits when judged by the
reliability or consistency of the esti-
mates based on them as they did in the
previous evaluation. Form A again
stands out as definitely superior to
forms B and C, while form D is again
a little better than form A.
REFERENCE REPORTS IX RELATION TO
OTHER PERSONAL DATA
Another type of inquiry concerning
the reference reports aims to answer
the question : How helpful are the ref-
erences in conjunction with other per-
sonal data? How much better are
judgments based on ordinary material
plus reference reports than parallel
estimates based on the ordinary ma-
terial alone? In an attempt to deal
with this question, 100 personal his-
tory records were taken and divided
into five sets — each set equal to the
others with respect to the first year
scholastic achievement of the students
represented.
The method of judging and the
qualities estimated are described in the
following set of instructions which was
given to each rater.
I am going to ask you to make some per-
sonal estimates concerning students who
have entered the School of Commerce and
Administration. The estimates will be
made from the application forms filled out
by the students and from other information
of a similar nature. It is assumed that
j'ou will treat all the information as strictly
confidential.
On the basis of the material you are given
concerning each student, you are to judge
what success the individual will have as a
student in the School of Commerce and
Administration. Estimate how well you
think he wuU get along in his academic work.
Record your estimates by placing one of
the marks +3, +2, +1, 0, -1, -2, -3 after
each name on the list given you, in the
column headed 'ability as a student.'
The marks have the following meaning:
+ 3 is for those who will be highly
successful
Kornhauser: Reference Report Forms
43
+ 2 is for those who will be distinctly After you have rated an individual in
above average respect to his ability as a student, proceed
+ 1 is for those who will be slightly above to judge him in each of the three charac-
average teristics — Intelligence, Industry, and Ini-
0 is for those who will be average tiative — one at a time.
TABLE 4
A comparison of the predictive value of estimates based on personal history blanks and estimates
based on personal history blanks plus reference reports
ESTIMATES FROM PERSONAL
HISTORY BLANKS
ESTIMATES FROM PERSONAI,
HISTORY BLANKS
PLUS REFERENCE REPORTS
Range of correla-
tion coefficients*
Average
correlation
Range of correla-
tion coefficients*
Average
correlation
Estimates of "Ability as a Student'"
and First Year Average Marks. . .
Estimates of "Intelligence" and In-
structors' Ratings of Intelli-
gence
-0.15 to 0.31
-0.20 to 0.48
-0.41 to 0.46
-0.30 to 0.47
0.13
0.16
0.11
0.07
0.13 to 0.66
-0.02 to 0.70
0.16 to 0.57
-0.37 to 0.46
0.26
0.32
Estimates of "Industry" and In-
structors' Ratings of Industry —
Estimates of "Initiative" and In-
structors' Ratings of Initiative...
0.35
0.17
* There are eleven coefficients for each of the four qualities. Each coefficient is calcu-
lated from 20 cases. Coefficients with no sign prefixed are positive.
TABLE 5
A comparison of the predictive vahie of estimates based on personal history blanks and high
school records and estimates based on similar data plus reference reports
ESTIMATES FROM PERSONAL
HISTORY BLANKS
AND HIGH SCHOOL RECORDS
ESTIMATES FROM SIMILAR DATA
PLUS REFERENCE REPORTS
Range of correla-
tion coefficients*
Average
correlation
Range of correla-
tion coefficients*
Average
correlation
Estimates of "Ability as a Student"
and First Year Average Marks. . .
-0.02 to 0.64
0.31
0.06 to 0.67
0.40
Estimates of "Intelligence" and In-
structors' Ratings of Intelli-
gence
0.07 to 0.61
0.28
0.10 to 0.65
0.37
Estimates of "Industry" and In-
structors' Ratings of Industry
-0.22 to 0.76
0.21
0.14 to 0.61
0.39
Estimates of "Initiative" and In-
structors' Ratings of Initiative...
-0.15 to 0.43
0.19
-0.21 to 0.59
0.22
*See note to table 4.
— 1 is for those who will be slightly (A few paragraphs followed, giving
below average definitions of the traits and explicit instruc-
— 2 is for those who will be distinctly tions for the rating.)
below average • r • j . i j
— 3 is for those who will be unsuccessful One series of judgments was based
(failures in school work) on personal history blanks plus refer-
THE PERSONNEL JOURNAL, VOL. VI, NO. 1
44
Kornhauser: Reference Report Forms
cnce reports. The results are to be records and reference reports, with the
compared to those for estimates from results from the first two of these items
personal history blanks alone. This without the reference reports. The
will indicate how much help the refer- five sets of personal data were used in
TABLE 6
Comparison of the reliability of estimates based on personal history blanks and eslimatcs based
on personal history blanks plus reference reports
ESTIM.\TES FROM PERSONAL
HISTORY BLANKS
ESTIMATES FROM PERSONAL
HISTORY BLANKS
PLUS REFERENCE REPORTS
Range of correla-
tion coefficients*
Average
correlation
Range of correla-
tion coefficients*
Average
correlation
Estimates of "Ability as a Student"
and First Year Average Marks . . .
Estimates of "Intelligence" and In-
structors' Ratings of Intelli-
gence
Estimates of "Industry" and In-
structors' Ratings of Industry
Estimates of "Initiative" and In-
structors' Ratings of Initiative...
0.56 to 0.82
0.17 to 0.81
0.43 to 0.79
0.10 to 0.83
0.68
0.59
0.65
0.54
0.31 to 0.81
0.15 to 0.82
0.20 to 0.71
0.37 to 0.86
0.65
0.55
0.53
0.55
* See note to table 4.
TABLE 7
Comparison of the reliability of estimates based on personal history blanks and liigh school
records and estimates based on similar data plus reference reports
ESTIMATES FROM PERSONAL
HISTORY BLANKS
AND HIGH SCHOOL RECORDS
ESTIMATES FROM SIMILAR DATA
PLUS REFERENCE REPORTS
Range of correla-
tion coefficients*
Average
correlation
Range of correla-
tion coefficients*
Average
correlation
Estimates of "Ability as a Student"
and First Year Average Marks. . .
Estimates of "Intelligence" and In-
structors' Ratings of Intelli-
gence
Estimates of "Industry" and In-
structors' Ratings of Industry
Estimates of "Initiative" and In-
structors' Ratings of Initiative...
0.51 to 0.89
0.54 to 0.78
0.62 to 0.70
0.14 to 0.74
0.74
0.66
0.66
0.54
0.37 to 0.S5
0.54 to 0.79
0.28 to 0.67
0.32 to 0.64
0.71
0.67
0.53
0.47
* See note to table 4.
ence reports give in the forming of such these comparisons, each set being
estimates. A similar comparison was judged on each of the bases mentioned
made of rating results based on per- by two (in some cases three) advanced
sonal history blanks, high school students.
Kornhauser: Reference Report Forms
45
The estimates of each judge were
compared with independent measures
of the quaUties. The criterion for
"abihty as a student" was the record
of average first year marks; for the
other quaHties, instructors' rating scale
estimates of those same quaHties given
during the first year were used.
Table 4 shows the correlations be-
tween estimates from personal histories
and the criteria, as compared with anal-
ogous correlations for estimates based
on personal histories plus reference
reports.
Similar results are shown in table 5
where the estimates were based on
high school records in addition to the
personal histories and reference
reports.
The figures of both table 4 and table
5 indicate that reference reports have
considerable value in improving esti-
mates of entering students. In every
case the average correlation is higher
between estimates and the criteria
when reference reports were used than
when they were not used. Estimates
of "industry" are helped more than
those of the other qualities.
It is interesting to note that if we
add test scores (intelligence and read-
ing tests) to the data on which estimates
are based, the average correlations are
further raised for "ability as a stu-
dent" and for "intelhgence, " but the
amount of increase is not greater than
was that produced by the inclusion of
the reference reports. The correla-
tions for estimates based on all the
personal information, including test
scores, are: ability as a student, 0.49;
intelligence, 0.45; industry, 0.27 (test
scores here were actually misleading) ;
initiative, 0.26.
The effect on reliability of the esti-
mates, due to the inclusion of reference
reports, has also been investigated.
Reliability was determined by correlat-
ing the estimates given by each judge
with another set of estimates by the
same judge two weeks later. In gen-
eral, the references produce no signifi-
cant changes in reliability. (There
is possibly a very slight tendency
for the estimates to be a little less
reliable when reference reports are
used.) The results are given in tables
6 and 7.
CONCLUSIONS
The main conclusions that can be
drawn from our inquiry concerning ref-
erence reports are as follows: (1) The
reference reports are of demonstrated
value as aids in estimating students'
qualities. (2) They are distinctly less
valuable in predicting scholastic ability
and intelligence than are tests and high
school records. They are more help-
ful, however, in estimating such quali-
ties as industry and initiative. (3)
The value of the reference reports was
found to vary considerably depending
on the form employed. This fact sug-
gests the possibility that much more
favorable results may be obtained in
this direction through improved tech-
nique. (4) The four forms which
were studied were compared in several
ways — ^by percentage returns; by cor-
relations with criteria of the number
of references per student, returns per
student, ratings included on the refer-
ence blanks, estimates based on the re-
ference forms alone and on these forms
in combination with other information
about the students, and finally by judg-
ments of several judges as to which
46
Kornhauser: Reference Report Forais
forms seemed to contain most helpful
material. These methods of evalua-
tion as a whole showed the rating scale
form (form A) was definitely better
among friends and previous employers
than was an ordinary form (form B)
n which a brief paragraph asked for
opinions and information. Among
teachers the rating scale form was also
superior to a more traditional form
(form C) while the other form tried
(form D) gave still better results.
{Manuscript received August 17, 1926)
Social Traits and Morphologic Types
By Wm. H. Sheldon, University of Chicago
Are large men more sociable, more aggressive, better leaders?
In the March number of the Journal of Personnel Re-
search Dr. Sheldon compared certain bodily measurements with
intelligence test scores. In the present article he carries his in-
vestigations one step further, comparing these same bodily meas-
urements with ratings on social traits.
Some slight relationship having been found between certain bodily-
measurements and mental ability, these same measurements were
studied for possible relationship to social traits.
Younger members of fraternities at the University of Chicago were
rated by older members on five social traits : sociability, perseverance,
leadership, aggressiveness, and emotional excitability. The ratings
showed an unusually high index of reliability.
Three traits, aggressiveness, leadership, and sociability, showed
rather consistent though very low correlations with some of the meas-
urements. On the whole, these traits seemed to be related to the
factor of general size or bigness. There was also some evidence that
breadth or transverse measurements of the body were somewhat more
closely related to the social traits than were the other measurements
used.
Sociability correlated negatively with both psychological test scores
and scholarship grades. The more intelligent students seemed to be
somewhat below average in popularity. Ratings on leadership, how-
ever, correlated positively with scholarship. While scholarship ap-
peared to be something of a handicap in general sociability and popu-
larity, it was decidedly an asset in college leadership. The popular
men on the campus were on the whole below average in scholarship,
but the extremely popular (the best leaders) were likely to be above
average in scholarship.
SINCE there is some statistical relative activity of the vegetative sj^s-
evidence in support of the exist- tem might influence certain forms of
ence of a relationship between social behavior much more markedly
morphological index and intelligence, than these conditions could influence
it seems at least possible that rela- general intelhgence.
tionships may exist between this mor- There are many common prejudices
phological index and other samphngs in support of such a notion. Fat men
of behavior. It is conceivable cer- are often referred to as generally so-
tainly that bodily proportions and ciable and good-natured. Thin, alert,
47
48
Sheldon: Social Traits and jMorphologic Tj'pes
quick-moving men are sometimes re-
garded with suspicion ; it is frequently
assumed that the latter are selfish,
aggressive, or unsociable. The former
usually belong in the maerosplanchnic
classification, and the latter are gen-
erally microsplanchnic. There is fur-
thermore some good cHnical evidence
that certain general psychological
types are closely related to distinctive
types of physique. Kretsclmaer^
found a close association between
the asthenic physique and dementia
praecox sjanptoms; also between the
pyknic physique and a manic-depres-
sive condition. Clearly Kretschmer's
asthenic physique is almost identi-
cal with the late Sante Naccarati's
microsplanchnic, while the pyknic
(fat man) is pretty sure to be a macro-
splanchnic.
In order to experiment with the
possibility of finding relations between
physical and social traits, a form of
rating scale was adapted to the meas-
urement of certain social traits among
college students. Five traits were
selected which have been widely used
in rating scales, and have been
commonly associated with physical
attributes. These were sociability, per-
severance, leadership, aggressiveness, and
emotional excitability.
OBTAIXIXG MEASUREMENTS OF SOCIAL
TRAITS
The process of obtaining measure-
ments of social traits by a rating
scale method may well be described
as consisting of about five fairly
definite steps: (1) Selection and de-
' Kretschmer, E. Physique and Char-
acter. New York: Harcourt Brace, 1925.
scription of the traits to be measured;
(2) selection of the subjects to be
measured; (3) selection of raters;
(4) getting the cooperation of these
raters; and (5) the process of rating,
i.e., of obtaining and recording ratings.
1. The description of the traits. In
this study the following typed de-
scriptions of the traits used were
placed in the hands of the raters:
1. Sociability. Consider (this man's
general sociability, his good-naturedness
and likeableness; how easily and pleasantly
he gets along with people. Is he above or
below the average fraternity man in popu-
larity and general likeableness?
2. Perseverance. Consider his persever-
ance and determination; his tenacity of
purpose. Is he of the sort who stick to a
project with great tenaciousness, or does
he tend to "go from one thing to another?"
How determined is he?
3. Leadership. Consider his leadership
ability-. Does he appear to dominate his
group, (i.e., the other freshmen in the fra-
ternity), and to influence their thinking and
activities? To what extent does he seem to
influence his associates?
4. Aggressiveness. Consider his personal
aggressiveness. Does he generally push
himself forward, as in fraternity meetings,
discussions and arguments, social gather-
ings, etc.? How self-assertive and aggres-
sive is he?
5. Emotional excitabiiity. Consider his
emotional excitabilitj-. Does he get excited
easily, express himself violently, raise his
voice, or loose his temper? Does he get
angry and flushed and "wrought up"
easily? How excitable is he?
2. Selectio7i of subjects. The rating
was limited to freshmen who had
joined fraternities, as each of these
men was presumably well known to
a definite group of older students who
were available as raters. More-
over it was possible to rate these men
in convenient small groups, thus
Sheldon: Social Traits and Morphologic Types
49
making each rating definitely com-
parative.
All but three of the fraternities on
the campus were included in the ex-
periment, but about 40 of the freshmen
who for one reason or another were
not at the time well known to their
respective fraternities, were omitted.
Ratings were obtained on 155 of the
freshmen whose morphological meas-
urements had previously been taken.
3. Selection of raters. At each fra-
ternity five men were selected as
raters. In choosing these men the
first criterion was that they be upper-
classmen who knew the freshmen;
second, that they be if possible men
whom the writer already knew
^through University personnel work,
classroom work, student activities,
etc.); third, that they be entirely
willing to serve in the experiment.
These men were asked for three
quarters of an hour of their time, and
they retired with the writer to some
room in the fraternity house, to make
the ratings.
4. Getting cooperation. In order to
accomplish this purpose, I proceeded
in much the manner of introducing
the subject of rating scales to a small
class of students. In a fifteen-minute
talk, the general history, chief uses,
and most common shortcomings of
rating scales were explained. I es-
pecially stressed and illustrated the
so-called "halo error," and the error
of avoiding the lower extremes of
the scale (rating too high). These
students were well aware that a good
deal of careless rating scale work had
been carried on. Many of them had
been called upon to make ratings with
very inadequate instructions, and of-
ten without knowledge of the nature
of the problem involved. They had
to be interested in rating scales, and
one way of accomplishing this was
to teach them as much as possible
about rating scales in the time
available.
All of the students used as raters
were at least reasonably cooperative.
Some were really enthusiastic. In one
fraternity I was unable to get five
satisfactory raters; in two it turned
out that there was a good deal of in-
ternal disagreement with regard to
freshmen and other matters. These
three fraternities were omitted.
5. Obtaining and recording ratings.
Following the preliminary discussion
of rating scales, each of the five raters
was provided with a card on which
were printed the names of the fresh-
men to be rated. Opposite each name
was a column of serial numbers, from
1 to 5; these numbers represented the
five traits. Trait number one was
sociabihty; number two, persever-
ance, etc. The card appeared as in
figure 1. If more than five freshmen
were to be rated, more than one card
was provided. Next, each rater was
supplied with the sheet on which was
printed the description of traits
mentioned above. At the bottom of
this sheet the following instructions
appeared :
These ratings are to be made on a scale of
ten. If a man is extremely high in a par-
ticular trait, he should be given a rating of
nine or ten in that trait; if he is extremely
low, a rating of one or two. If he is about
average, for fraternity men of your acquaint-
ance, he should receive a rating of about
five.
50 Sheldon: Social Traits and ■Morphologic Types
As soon as the instructions were
thoroughly understood, the raters
were told to consider the first trait,
sociability. They read the description
of that trait, and when each rater
was sure that he understood what was
meant by sociability as well as he
except the one being rated, and that
high ratings were not necessarily
favorable ratings.
The distinctive feature of this
method was its fairly successful avoid-
ance of the common error of rating
indiscriminately high or indiscrimi-
Rating
Name
1
2
3
4
5
Name
1
2
3
4
Name
5
1
2
3
4
5
Name
1
2
3
4
5
Name
1
2
3
4
5
Fig. 1. Rating Card
could understand it from the descrip-
tion given, he proceeded to rate each
of his freshmen on that trait. This
procedure was followed for each of
the five traits. The raters were cau-
tioned after rating each trait, to try
to keep their average rating at above
five, to forget about every other trait
nately average. Instructions were
thoroughly standard for the different
rating groups, and careless rating
was held at a minimum. One serious
error in such ratings would evidently
arise from different inter-fraternity
standards of judgment. This was un-
avoidable and undoubtedly played
Sheldon: Social Traits and Morphologic Types
51
some part in the results. However it
was corrected for statistically in the
following manner: A freshman's rat-
ing on a given trait was considered to
be the sum of the five ratings given
him by his fraternity brothers. He
thus really had one rating, made on a
basis of 50. If the average of the
ratings made by his fraternity on that
trait exceeded the average for the
entire group of raters, his rating was
lowered by the amount of this devia-
tion— and, of course, vice versa. A
simple formula illustrates this correc-
tion.
Re = R + {Mg - Mf)
When Re = corrected rating
R = original rating of a man
by his fraternity
Mf = mean of the ratings
made by this frater-
nity on that trait
Mg = Mean of the ratings by
the whole group on
that trait
RELIABILITY OF THE RATINGS
A check on the rehability of these
social ratings was attempted, by asking
five of the fraternities to re-rate their
freshman, about a month after the
original rating had been made.
Twenty-eight freshmen were thus re-
rated, and these new ratings were
correlated with the original ratings
for each of the traits. These correla-
tions appear in table 1.
The average correlation for the 5
traits is 0.88, which is about as high
as the coefficient of rehabiUty for most
intelligence tests.
The remainder of the present sec-
tion of this study will be devoted to
correlation (1) between these social
ratings and morphologic measure-
ments; and (2) between the social
ratings and intelligence criteria.
SOCIAL RATINGS AND MORPHOLOGIC
MEASUREMENTS
These correlations appear in table 2.
There are no high correlations in
the group. Of the 60 correlations,
twelve are above 0.10, two are
above 0.20, and eighteen are negative.
Thirty-three of the group are lower
than their probable errors ; only three
are above three times their probable
errors, and but one is four times its
TABLE 1
Reliability coefficients of two ratings of the
same men
ri2
<
f
a
><
<!
a
J
«
X
<;
^
a
^ (-
C H
a
<
a
«
? -^
o
«
a
a
0
T- "
cc
su
.J
<
0.93
0.89
0.85
0.90
0.82
N = 28
probable error (that between aggres-
siveness and transverse epigastric
diameter). These are not very high
correlations. Yet a few of them ap-
pear to merit further consideration.
Sociability shows a negative corre-
lation (— 0.217) with morphological
index, and a positive one with weight
(0.131). This seems to support to
some slight extent the popular notion
that fat or "heavy-set" men are more
sociable than thin men. Yet there is
no correlation higher than 0.09 be-
tween sociability and any single physi-
cal measurement. Whatever relation
exists here certainly is not due to the
52
Sheldon: Social Traits and jNIorphologic Types
propondcrance of any particular part
of the anatomy over the rest.
The trait Aggressiveness shows the
greatest number of relatively high
correlations with the physical measure-
ments. Here five of the twelve corre-
lations are higher than 0.10. The
correlation of 0.240 between tliis
trait and transverse epigastric diam-
eter is the highest in the entire
group. Incidentally this same physi-
cal trait shows a higher average corre-
slight evidence that macrosplanchnics
are more aggressive than micro-
splanchnics.
In the column headed Leadership
three correlations are over 0.10. The
correlation with morphologic index is
0.114. The large-bodied fellows (ma-
crosplanchnics) are somewhat higher
in both sociability and leadership,
apparently to about the same degree
that they are lower in scholarship and
intelligence. The correlation of 0.145
TABLE 2
Correlations of morphologic measurements and social ratings
Morphologic Index
Length of lower extremities
Length of upper extremities
Sternum length
Xipho-epigastric
Transverse thoracic diameter
Anterior-posterior thoracic diameter..
Transverse epigastric diameter
Anterior-posterior epigastric diameter
Transverse pelvic diameter
Height
Weight
SOCIA-
PERSE-
LEADER-
AGGRES-
BILITY
VERANCE
SHIP
SIVENESS
-0.217
0.011
-0.138
-0.076
-0.072
-0.006
0.005
0.141
-0.003
-0.024
0.023
0.031
0.053
0.055
0.145
0.113
-0.092
-0.023
0.071
0.003
0.001
-0.009
0.114
0.168
-0.008
-0.025
0.024
0.077
0.029
-0.111
0.084
0.240
0.005
-0.046
0.009
0.063
-0.084
0.036
0.026
0.086
0.002
-0.065
0.049
0.133
0.131
0.028
0.024
0.073
EMO-
TIONAL
EXCITA-
BILITY
-0.004
0.059
0.072
0.034
0.057
0.112
0.039
0.041
0.039
0.029
0.093
0.079
lation (0.10) with all five of the social
traits then does any other of the
measurements. Aggressiveness ap-
pears to go with bigness of frame
rather than with any special mor-
phologic trait. It correlates positively
with long legs (0.141), with a long
sternum (0.113), with a wide chest
(0.168), with a wide "middle" (0.240),
with height (0.133), and with weight
(0.073). Weight apparently is less a
factor here than general bigness of
stature. There seems to be some
between leadership and sternum length
is probably not entirely due to chance,
as this measurement correlates posi-
tively with all five of the social traits,
JS'mo^iona/z^?/ correlates unifonnly low
with almost all of these measurements.
There is one coefficient of 0.112 be-
tween this trait and transverse thoracic
diameter; the rest are below 0.10. It
is of interest to note that the three
traits, leadership, aggressiveness, and
emotionality show uniformly positive
correlations with all of the measure-
Sheldon: Social Traits and Morphologic Types
53
ments, and all three correlate nega-
tively with the morphologic index.
Evidently these traits are associated
slightly with general bigness of body,
and also to some slight extent with
compactness, or predominance of the
torso over the extremities. Persever-
ance shows almost the opposite
tendency.
Eight of the twelve correlations
between Perseverance and physical
measurements are negative, but they
are very low.
In order to throw further light on
these relationships the intercorrela-
TABLE 3
Inler-correlations of social trails
5
<
0.
E
«
a
<
Sociability
Perseverance
0.043
Leadership
0.471
0.3.39
Aggressiveness..
0.147
-0.041
0.520
Emotional ex-
citability
-0.011
-0.225
0.158
1
tions of the five social traits are given
in table 3.
These correlations are for the most
part about as would be expected.
Sociability shows practically no rela-
tionship with perseverance, a rather
close relationship with leadership, a
lower one with aggressiveness, and
none with emotionality. Persever-
ance correlates 0.34 with leadership,
and —0.23 with emotionality. Lead-
ership and aggressiveness are rather
closely related, and the former corre-
lates 0.16 with emotionahty. The
correlation of 0.52 between aggressive-
ness and emotionality is surprisingly-
high. It remains 0.52 when leader-
ship is partialed out. Likewise the
leadership-aggressiveness correlation
of 0.52 remains the same when emo-
tionality is partialed out; but the
leadership emotionality relationship of
0.16 changes to —0.15 when aggress-
iveness is partialed out. The halo
error is certainly not apparent. Lead-
ership is the only trait which corre-
lates positively with all the others,
and none of the high correlations of
the table was significantly changed by
partialing.
TABLE 4
Correlations of social traits and
Intelligence
a
a
►•
•>
Z
U
>
<
a
►ad
H
2
(»
>■
to
O H
a
<
a
<
O
o ^
0
bi
m
o
ai
B.
hj
<
-0.181
-0.276
0.298
0.171
0.190
0.060
0.049
0.084
-0 083
Psychological test.
0.009
SOCIAL RATINGS AND INTELLIGENCE
CRITERIA
The correlations in this group are
given in table 4.
The negative correlations between
intelligence and sociability are to be
expected, and are consistent with the
fact that morphologic index was posi-
tively related to the former and nega-
tively to the latter. It is well known
that there is some slight negative re-
lationship between popularity and the
orthodox criteria of intelligence, es-
pecially around a fraternity house.
A rather interesting point here arises
from the fact that the negative rela-
tionship with the test results is dis-
tinctly higher than with scholarship.
54
Sheldon: Social Traits and JMorphologic Types
This contradicts the common student
rationahzation to the effect that the
"popular" men are just as intelHgent
but are less interested in grades.
The highest correlation in this group
is between perseverance and grades
(0.30). No doubt a knowledge of past
scholarship performance entered into
these ratings to some extent, and of
course the same could be said of the
positive relationship between per-
severance and psychological test scores.
A somewhat surprising correlation
is that between leadership and grades
(0.19). Leadership correlates posi-
tively (0.47) with sociability and posi-
tively with scholarship, although these
two latter traits are negatively related.
With sociability held constant, leader-
ship and scholarship correlate 0.32,
which is pretty significantly high.
This would imply rather strongly that,
while scholarship is something of a
handicap to general sociability and
popularity, it is a decided asset in
college leadership.
Aggressiveness correlates positively
with both of the intelligence criteria,
but the correlations are low. In this
case, partialing out leadership reduces
each of these correlations to a point
well below its probable error.
Emotionahty correlates —0.08 with
scholarship, and about zero with
psychological test scores. When per-
severance is partialled out, the emo-
tionality-scholarship correlation re-
duces to —0.018. There does not
appear to be much relationship between
emotionality and intelHgence.
The correlation between psychologi-
cal test scores and scholarship, for
the group of subjects used in this
experiment, was 0.395 (N = 304).
This is not far from the average corre-
lation between these two traits as
reported at the University of Chicago
and elsewhere.
SUMMARY
In summarizing the results of this
section of the study, the following
conclusions appear justifiable:
1. Certain relationsliips were found
between morphologic measurements
and social traits. These are slight, as
measured by the coefficient or correla-
tion, but they are too high and too
numerous to be due to chance.
2. These relationships are not trace-
able to the influence of some one or
two relatively close relationships
spreading to intercorrelated traits.
3. The three social traits which
correlated most closely with these
measurements were aggressiveness,
leadership, and sociability, in that
order. Intercorrelations and partial
correlations show that leadership is
closely related both to sociability and
to aggressiveness, while there is little
or no relation between the latter two.
It seems probable that the two traits
sociability and aggressiveness were the
most clearly defined and useful in this
study.
4. There is a slight tendency for the
breadth, or transverse diameter meas-
urements to correlate more definitely
with the social traits, than do the other
measurements. On the whole, the
factor of general size, or bigness, seems
to be related positively to at least
sociability, leadership, and aggressive-
ness.
5. Both psychological test scores
and scholarship correlate negatively
with sociability. The more intelligent
Sheldon: Social Traits and Morphologic Types
55
students are likely to be lower than
average in popularity. This is more
strikingly true when intelligence is
measured by psychological test results,
than when measured by scholarship.
6. There is, however, a positive re-
lationship between leadership and
scholarship. It appears that, while
scholarship is something of a handi-
cap in general sociabihty and
popularity, it is a decided asset in
college leadership. While the popular
man is in general likely to be below
average in scholarship, those who are
most respected and copied (the most
extremely popular) are likely to be
above average.
{Manuscript received December 20, 1926.)
Personality Factors in Learning
By Grace E. Bird, Wwde Island College of Education
Why is it that people of equal intelligence, placed under uniform
conditions, may differ widely in their capacity for learning?
Personality factors must account for a large share of these differ-
ences. Dr. Bird describes what these factors are and how each
influences the power of children to learn. Her remarks have a
message for industrial training, for without douht the same fac-
tors operate with small modification among a group of adult
learners.
THIS investigation aims to deter-
mine one of the causes of
variety of achievement in the
learning of one hundred healthy young
children of normal intelligence. No
individuals of either superior or in-
ferior mentality were included. The
chronological ages of the group ranged
from four to six. The distribution of
mental ages approximated very closely
the normal frequency curve. The
tests of intelligence employed were the
Stanford-Binet and the Rhode Island.
The type of learning selected for
observation was one of the stages in
mastering reading according to the
Henry Barnard School method. This
step consists in finger tracing of letters
and words preparatory to writing
them on the blackboard, the begin-
nings of reading being taught through
writing.
Of the group of one hundred children
observed, thirty were found with
habitual personality handicaps that
interfered with learning. Thirty-
seven more showed unmistakable but
slighter affective disturbances. These
occasioned only temporary delays, and
were more easily reconditioned than
fixed types of behavior. They are,
however, none the less significant as
incipient stumbling blocks. A few
temper tantrums, for example, died a
natural death for the need of an
audience. Pugnacity became less
active under the influence of a peaceful
environment. Temporary shyness fled
under the encouragement afforded by
a measure of success and sulkiness
resulted in no satisfaction to the
sulker.
PERSONALITY HANDICAPS AMONG
MEMBERS OF THE GROUP
In the group of thirty with habitual
handicaps two showed introversion.
Each possessed an I.Q. of 100. One
aged five and a half moped for three
weeks, meanwhile shrinking from every
encouragement to break the spell.
Another aged six remained stolid and
uninterested for nearly two months.
In both cases an awakening was grad-
56
Bird: Personality Factors in Learning
57
ually accomplished through skilful
motivation, involving the stimulation
of curiosity, the urge of imitation and
the lure of play. During the period
of inertia more incidental learning had
occurred than had been observed.
Their unmistakable familiarity with
letters and words written by the other
children indicated a considerable
amount of both attention and reten-
tion throughout the entire period of
apparent introversion.
Eight of the thirty children were
retarded by shyness, lack of self-
confidence, dislike of scrutiny, or fear
of the task. Often this continued to
block effort even after a measure of
success had been attained. Of all the
handicaps observed these forms of fear
seemed to be the most crippling. The
process of overcoming such hesitation
and weakness of effort was found to be
slow and uneven.
Close on the heels of this obstacle
in learning was excessive dependence
upon conamendation. Sometimes this
was sought by the child as a means of
encouragement to further effort, but
oftener to satisfy the ego. Of those
dependent individuals eight were
definitely delayed in their progress
whenever praise was not forthcoming.
Two children were unwilling and
apparently unable to accomphsh
satisfactory results under the direction
of any instructor who did not chance
to please their fancy. This caprice of
intense personal prejudice could be
traced to imitation of a similar tend-
ency on the part of their parents.
Wise treatment of these emotionally
disturbed children by both the beloved
and the hated teachers reduced but
failed to ehminate the difficulty.
Four children were possessed by a
desire to win distinction by unusual
behavior. Even the casual disregard
of their neighbors did not dampen
their ardor appreciably. Two were
seK-appointed entertainers with a flair
for comedy. The less impression they
made the more vigorous were their
subsequent efforts to win appreciation.
To them even admonition was more
satisfying than indifference. The
eventual remedy was a kindled interest
in their work, and the joy of real
achievement. The rooted tendency
still persisted, however, whenever the
the stimulus of the more recent and
legitimate form of satisfaction weak-
ened. The other two children sought
recognition through physical activity.
The real need in this instance was
supplied by an opportunity for more
muscular exercise to satisfy a super-
abundance of physical energy.
Two individuals were distinctly
anti-social. To them teasing, bully-
ing, causing disturbance, spoiling the
work of others, and disobeying their
teachers proved more interesting than
either work or normal play. Isolation
of the offenders effected marked im-
provement. As in temper tantrums
an audience seemed necessary for the
offender's complete satisfaction.
Four children showed vagrant atten-
tion through undue interest in the
activities of others, a tendency to be
diverted by every distraction, a habit
of flitting from one task to another, or
aimlessly experimenting with the ma-
terial, thereby leaving behind a long
wake of unfinished work.
In many instances several handicaps
manifested themselves in the same
individual. The most conspicuous in
58
Bird: Personality Factors in Learning
each caso, however, is the one men-
tioned. In this group of sixty-seven
deviates the learning process was
blocked by irrelevant interests based
upon inner urges or drives. In every
instance home training or its lack had
estabUshed habits which delayed and
confused normal speed and accuracy.
The introverts and the shy were
produced by an environment of re-
pression, harshness, uneven treatment
or general misunderstanding. The
^'show-offs" and the easily diverted
were the product of over-indulgence
including too much attention from
adults, repetition of the child's re-
marks, too many toys or some other
form of over-stimulation. The two
anti-social children lived in an atmos-
phere of irritation and bickering at
home. Discord between parents was
the strongest contributing cause of
their children's defence attitude.
COMPARISOX OF NORMAL WITH
HANDICAPPED LEARNERS
Of the one hundred individuals of
the original group, only about one
third showed during the first term of
school sufficiently uniform concentra-
tion, independence and freedom from
affective disturbances to make steady
improvement with no more conspicu-
ous delays than might be expected of
restless, active young children just
entering a school environment. A few
more than one third possessed occa-
sional but unmistakable personality
disturbances interfering temporarily
with progress. A few less than one
third were handicapped by firmly-
rooted habits that diverted the atten-
tion of the learner and continued to
militate against both speed and ac-
curacy. In this group stimulus-
response bonds were formed both
slowly and loosely. Frequent pla-
teaus were noticeable. Much relearn-
ing was necessary.
Norms of achievement were derived
from the median accomplishment of
the unhandicapped third. After the
preliminary exercise of tracing round
wooden models and filling in the
space with lines limited in length by
the outline of the model, opportunity
was given to make a first letter. After
each child had learned to make one
letter, the median number of tracings
necessary to learn to recognize and
write three more letters legibly w^as
found. In each case these letters were
as nearly as possible equal in difficulty.
In the habitually handicapped third,
regardless of the type of handicap, the
median was double the number of
trials required by the first group, with
a range of fifteen units wider. In
some cases practice on one letter
extended over several days. After
tracing and writing letters for a week,
words were attempted. These were
all phonetic in character and approxi-
mately equal in difficulty. The
median number of trials for the best
group was again only half that required
by the lower group with a range of
seventeen units narrower than the
range of the handicapped.
These medians indicate a loss of
fifty per cent in achievement between
the best and the worst third of one
hundred children. The fear group
required three times as many trials as
the standard norm and the introverts
the same number (as soon as definite
effort on their part began). Later the
introverts made more rapid strides.
Bird: Personality Factors in Learning
59
The others through spurts of success
prevented the median of the large
group from sinking any lower. The
individuals with strong personal pre-
judices excelled the standard under
happy conditions. Otherwise they
fell far below.
Because of the difficulty involved
in observing accurately the work of
restless young children and of testing
their intelligence satisfactorily, these
results do not attempt to present fine
and exact measurement. Rather they
serve to indicate tendencies which
throw light upon variety of achieve-
ment in a normal group. The median
I.Q. of the handicapped and that of
the unhampered group was one hun-
dred, indicating no lower standard of
inteUigence for one group than for the
other. The problem therefore seems
to resolve itself into a matter of
mental hygiene as an influential factor
in learning.
Though the chronological ages of
the children ranged from four to six,
the only significant differences ob-
served in their learning related to the
more meaningful appreciation of the
words learned. No appreciable dis-
tinction due to age was noted in either
speed or accuracy.
In the last analysis the same affec-
tive disturbances handicapping these
children function largely in the failure
of adults to achieve to the extent of
their mental ability. The over-timid,
the anti-social, the chronic introvert,
the braggart, the annoying egotist,
the excessively sociable are all victims
of habits that divert the attention
from the task in hand. Undoubtedly
other personality hindrances interfere
with learning. Those observed and
failure to progress at a normal rate,
however, bear a close relationship.
An environment presenting as early
as possible appropriate situations for
the development of serviceable mental
habits both at home and at school
seems necessary not only for social
adjustment but for advancement in
learning. This truth is particularly
significant if one accepts the prevailing
behef that the pattern of the future
individual is already laid down by the
end of the second year, the period of
two to four being neither too late to
recondition undesirable habits nor too
early to establish desirable ones.
This early recognition and redirec-
tion of personality handicaps serves to
reduce trial and error in the learning
process regardless of the type of learn-
ing considered, since distraction of
attention by the affective disturbance
appears to be the cause of lowered
efficiency. The removal of these
stumbling blocks should minimize
dangerous elements of failure in the
adult and ensure a greater measure of
life success to many individuals whose
native intelligence appears to promise
greater achievement.
{Manuscript received January 3, 1927.)
THE PERSONNEL JOURNAL, VOL. VI, NO. 1
Book Reviews
ABILITY
By Victoria Hazlitt. New York: The Macmillan Coyyi-
pany, 1926. Pp. U7
Reviewed by Ben D. Wood
In this little book of less than 150 pages
the author manages to compress some very
meaty discussions of general capacities and
special abilities, including a somewhat radi-
cal-sounding conclusion that "intelligence
does not develop" and a very lucid report of
an extensive experiment in the measurement
of the capacities of university students.
With regard to the theory that intelli-
gence does not develop, the author remarks
that "such a view as this is sure to meet
with opposition," but perhaps the opposi-
tion will not be as great when the following
amplification which she offers is considered
and "correctly" interpreted: "With regard
to the development of intelligence, then,
we may say that no one has succeeded in
demonstrating stages of advance that can
not be explained as due to the gaining of
familiarity with particular kinds of material.
In the next two chapters this view will be
developed in relation to the theorj' of so-
called special abilities." This promise is
ably and interestingly fulfilled.
The book will more than repay careful
study by anyone interested in the develop-
ment of means leading to a more adequate
and more constructive type of educational
guidance than has hitherto been vouchsafed
to students at any stage of the educational
ladder. There is one slight inaccuracy,
however, which we may be sure the author
will be glad to correct. On Pages 83 and
84 Hazlitt writes referring to Wood's
"Measurement in Higher Education"
(World Book Company, 1923), "One reads
with astonishment that this (the new) type
of examination is now being used through-
out all subjects and all grades of work at
Columbia." Of course one does not read
this statement in "Measurement in Higher
Education" because it is not there. The
point that the author makes in this connec-
tion, however, is a good one — namely,
that objective tests should not be consid-
ered a panacea and that their limitations
both as to kind and grade of subject matter
ought to be recognized.
THE LABOR MOVEMENT IN THE SHOE INDUSTRY WITH SPECIAL
REFERENCE TO PHILADELPHIA
By Augusta Emile Galster. New York: Ronald Press,
1924. PP' 237
Reviewed by W. H. Stead
This little book gives us a logical and
interesting account of the development of
the American Labor Movement, as typified
by the experience of a single industry.
The book follows the usual organization of
an historical treatise for the most part,
opening with a statement of the various
industrial stages through which the shoe
60
Book Reviews
61
industry has passed in this country, i.e.,
household, handicraft, domestic and fac-
tory; and showing how the changes in
employer-employee relationships incident
to these stages resulted in the organization
of local and national unions.
Thus we find the earliest local organiza-
tion in the shoe industry, the "Federal
Society of Journeyman Cordwainers" of
Philadelphia, springing up at the beginning
of the nineteenth century when the industry
was passing into the "whole-sale order"
stage of the domestic system with its re-
sultant conflict over wages due to narrowed
profit margins for the merchant-capita-
list.
With the coming of the "wholesale-
speculative" stage of the domestic system,
carrying with it a further extension of the
market and the introduction of the com-
petition of the unskilled, a new type of
organization appeared in the "Trades
Union" in which the cordwainers joined
with the tailors, bookbinders, and other
crafts in common defense against the new
competitor. By the middle of the nine-
teenth century the factory system began
to put in its appearance in the shoe indus-
try, heralded by the introduction of power-
pegging and sewing machinery in the cen-
tral workshops. During this transition
period a national organization of shoe-
makers, called the Knights of St. Crispin,
appeared as a protest against the abuse of
machinery, and "flourished beyond any-
thing theretofore known in the history of
American organized labor."
The panic of 1873 put an end to the
loosely organized Knights of St. Crispin,
and ushered in a prolonged period of de-
pression notable for the rise of the Knights
of Labor with its "class conscious" pro-
gram and its effort to obliterate "craft"
lines. By the period of the late 80's,
those workers who had experienced previous
craft unionism, such as had been true of
the shoe workers, became restive under the
ineffective regime of the Knights of Labor.
A number of local assemblies of the Knights
of Labor, composed largely of shoe workers,
responded to the call of Master Workman
Skeffington to surrender their Knights of
Labor charters, and in June of 1889 or-
ganized the Boot and Shoe Workers' In-
ternational Union.
The last half of the book is given over
almost entirely to the history, structure,
and policies of this union which has en-
joyed the dominant position in the indus-
try since the time of its organization. The
union early affiliated with the American
Federation of Labor, and has been through-
out its history a typically conservative
organization, relying upon arbitration
rather than upon the strike method to gain
its ends.
The high point in recent history was the
secession of a sizable minority of the mem-
bers of the union following an election
dispute in 1907, and the subsequent forma-
tion of an important independent union in
the "United Shoe Workers of America."
This organization, somewhat radical in
tendency and remaining outside the fold
of A. F. of L. unions, has enjoyed a steady
growth since its founding in 1909. At
the present time it seems to control the
situation in a few important centers of the
industry, notably Lynn, Mass., St. Louis,
and Philadelphia, although the Boot and
Shoe Workers' Union is still the "big"
union in the industry. Within the last
two or three years the United Shoe Workers
have been dickering with other smaller
independent unions looking toward amal-
gamation, and it is quite probable that a
more formidable "independent" union
may result, to threaten the position of the
old A. F. of L. organization.
Throughout the discussion the city of
Philadelphia is used as a laboratory for
local history of the industry. This seems
an excellent choice for the earlier stages of
the industry, but one rather wishes that
the local history of such a center as Lynn
were available for the light it might throw
on the more recent developments in the
history of unionism in the shoe industry.
Perhaps the statistics setting forth the
growth and strength of the various organ-
izations in the field would have been
strengthened had the figures for union mem-
bership been compared with figures for
the total number of workers in the industry
in each period considered. There is also
a feeling that a little more evidence of the
02
l\o()k Reviews
olTi'ctivoiuvss or inolTcctivonoss of tlu> union
progrjiius woiilil liavo 1)o«mi iv valiml)lo suj)-
plonuMit. to (ho vory clear stjitonuMit of those
uiins and proji;rmns given by the author.
One wonders wliether the employers in the
shoe industry liave been doing anything in
the way of working out a labor program in
these last few years.
There ran be no doubt (hat tliis ty|)e of
approacii to the stvuly of the lalior move-
ment is greatly needed, and the author has
rendered a real service in giving us a clear
evolutionary account of the situation in
this particular imlustry. The reliance on
documentary materials drawn largely from
tlu- industry itself is commendable, and
one has the feeling that he is dealing with
the facts of the situation and not with a
mere retrospective generalization.
Tin: lU KIOAU OF EDUCATIONAL COUNSEL OF THE LA SALLE-
PEllU TOWNSHIP HIGH SCHOOL
liy Khna 01 son. La Sallc, III.: Board of Educalion,
IvKVlKWKD HY I^ION D. WoOD
In this monograph, Superintendent Mc-
Cormack and Director Olson present a
contribution for which they tloserve the
hearty thanks of the whole teaching pro-
fession, but particularly of those members
of the profession who are especially inter-
ested in educatiotial persoiuicl work. In a
nine-page introduction, Superintendent Mc-
C^-ormack manifests his wide and proven
Bcliolarship in a way whicli is not only par-
ticularly instructive to I lie educational
Counsel but will also prove interesting ami
instructive to the general reader. The 10
pages contributctl by Director (Mson con-
stitute a summary of the results of three
years of intensive effort to bring peace,
happiness and human efliciency to ()00
high-school adolescents in the La Salle-
Peru Township High School and in the
La Salle-Peru-Oglesby Junior College.
Because of the clear presentation of
fundamental principles, and because of the
ult imat e dependence of collegiate personnel
work on educational and personal guidance
in the lower schools, this monograph should
find a place on the "active" book shelf of
every college administrator ii\ the country.
New Books
AcKKUMAN, S. H., Ed. In,liisln\il Life
Insurnncc. 2nd edition. New York:
Spectator Company, P.)2(). 'JOl p. S3.o0.
Ainrriran Labor Yvnr Book, /Pfr. New
York: Rand Book Store, 1027. 2r)t) p.
si.r.o.
B.vKKu, A. E. Pnychoaudli/i^iit E.vplainctl
(uui Cri'lidzcd. New York: The iMac-
millan Company, 1920. 1S3 p. SI. 00.
Bl.\ck, Joun D. Inlroiliiction lo I'rotiuc-
tion Kfonoinics. New York: Henry Holt
and Company, 1020. 901 p. SJ.oO.
Bu.vDi.Kv, H., .\NM) Bu.\ni.KY, E. Stiulics
on the Ehutcnl.'i of Lnhor Lnw. Houston,
Texas: Minor Printing Company, P.)20.
134 p.
BuinuKs, ,T. \\ ., .wn Buiih;ks, K. ^L B.
A I'.-ii/clioIotiical Sttiti;/ of Jurcnilc De-
liiiquiiicii hi/ Group Method.-^. Worcester,
Mass.: Clark University, 1920. S2.00.
C.\LnouN, A. W. The Worker Looks al
(torcrniunU. New York: International
Publishers, 1927. 170 p. $1.00.
Coi.K, Ceohoe D. H. .1 Shorl History of
the liritish Working Class. New York;
The IMacmillan Company, 1927. 211 p.
S4.50.
Coi.i.iEU, V. M. }[arrio(]c and Careers.
New York: C^hannel Bookshop, 1020.
121 p. SI. 00.
Cornell, Wm. B., and M.vcDonald, John
n. Fundawcntals of Business Organi-
Book Reviews
63
zalion and j\Ianagemenl. New York:
American Book Company, 1927. 479 p.
$1.72.
Cox, Jacob D., Jr. The Economic Basis of
Fair Wages. New York: Ronald Press,
1926. 148 p. $3.50.
Feather, William. The Ideals and Follies
of Business. Cleveland: Wm. Feather
Oompany, 1927. 199 p. 82.00.
Hardy, Chas. O., and Cox, G. V. Fore-
casting Business Conditions. New York:
The Macmillan Company, 1926. 444 p.
$3.00.
HoLDEN, Arthur C, and others. Primer
of Housing. New York: Workers Edu-
cational Bureau, 1926. $.35.
HooPiNGARNER, N. L. Personality and
Business Ability Analysis. Chicago:
A. W. Shaw and Company, 1927. 89 p.
$5.00.
HuRLiN, Ralph G. Social Work Salaries.
New York: Russell Sage Foundation,
1926. 8 p.
Jones, F. R. Dangerous Tendencies in the
Workmen's Compensation Laws. New
York: Workmen's Compensation Pub-
licity Bureau, 1926. 19 p.
KuNS, R. F. Automotive Trade Training.
3rd edition. Milwaukee: Bruce Pub-
lishing Company, 1926. 666 p. $3.50.
Labor Banks. (A Bibliography.) New
York: Russell Sage Foundation, 1926.
4p.
Malapert, Paulin. An Introduction to
the Methodology of Science. Trans, by
F. C. Sumner. Institute, W. Va.: West
Virginia Collegiate Institute, 1926. 95 p.
$.50.
Patterson, S. H., and Scholz, K. W. H.
Economic Problems of Modern Life. New
York: McGraw-Hill Publishing Com-
pany, 1927. 615 p. $3.00.
Pipkin, Chas. W. The Idea of Social Jus-
tice. New York: The Macmillan Com-
pany, 1927. 612 p. $3.50.
Ruch, G. M., and others. Objective Ex-
amination Methods in the Social Studies.
Chicago: Scott, Foresman and Company,
1926. 123 p. $1.60.
Strasheim, J. J. A New Method of Mental
Testing. Baltimore: Warwick and York,
1926. 158 p. $1.80.
Sumner, Wm. G., and Keller, A. G. The
Science of Society. Vol.1. New Haven:
Yale University, 1926. 766 p. $4.00.
Wood, Thos. D., M.D., and Rowell, H.
G., M.D. Health Supervision and Medi-
cal Inspection of Schools. Philadelphia:
W. B. Saunders Company, 1927. 637 p.
$7.50.
Young Women's Christian Association.
Women in Industry in the Orient. New
York: Woman's Press, 1926. 230p. $1.50.
News Notes
PERSONNEL RESEARCH FEDERATION
Activities of Member Organizations
Columbia University
Report of Secretary of Appointments
The Annual Report of the Secretary of
Appointments at Columbia University con-
tains some new figures on the cost of attend-
ance for an academic year at Columbia.
Tuition and other University fees vary
from S272 in the School of Law to $512 in
the College of Phj'sicians and Surgeons; the
average for men in Columbia College is
$352. Living expenses average S998, the
minimum being 8717.
In the course of the year 212 men and 168
women were placed in full-time permanent
positions. Most of the men went into law,
accounting, manufacturing, advertising,
credit investigation, journalism, and public
utilities. Thirty-two types of occupation
are represented. Of the women, 68 took
secretarial positions, 56 stenographic, and
14 typing.
A New Course in Placement
A new course in Placement is announced
by Teachers College of Columbia Uni-
versity to be given first in the summer ses-
sion of 1927. The course is planned for
persons interested in placement, such as
Directors of Appointment Bureaus, deans,
advisers of women and girls, alumni officers,
registrars, and executives in colleges, pro-
fessional schools, public school systems,
philanthropic organizations (such as the
Y. M. C. A. and Y. W. C. A.), and in com-
mercial bureaus.
The following topics will be discussed:
Organization of the placement office; inter-
viewing; forms and records; rating and
other reference forms; calculation of costs;
financing; establishment of policies.
The discussion of the duties of the place-
ment ofiicer will be based on a functional
anah'sis and will show the actual steps
which the placement officer must take.
The problem method will be largely em-
ployed. Opportunity will be offered for
visitation and inspection of w^ell-appointed
placement offices in New York City.
As an outcome of the course the student
should have a complete outfit necessary for
the organization of a placement office and
an acquaintance with the best current prac-
tises. Students will be encouraged to
undertake original researches in this field.
The course will be given by Prof. R. G.
Reynolds and Mr. Robert K. Speer, Direc-
tor and Assistant Director, Bureau of
Educational Service, Teachers College, and
Dr. H. D. Kitson.
Other special lecturers who will give
courses dealing with personnel problems in
the Columbia Summer Session are: Dr.
Mary H. S. Hayes, Director, Vocational
Service for Juniors, New York City, Miss
Nell Swartz, Director of Bureau of Women
in Industry, New York State Department
of Labor, and John A. Fitch, New York
School of Social Work.
Personnel Research Studies under
the Direction of H. D. Kitson
I. Investigations concerning teachers
(through the study of vocational
histories).
1. Personnel study of college teach-
ers. Doctoral dissertation, T.
T. Chung.
2. A personnel study of scientists in
the United States. Doctoral dis-
sertation, C. J. Ho.
3. A personnel study of women
scientists. With Lycia Martin.
4. A personnel study of teachers.
With Virginia Peeler.
64
News Notes
65
5. A new method for measuring one's
interest in a vocation with refer-
ence to the degree of interest
which teachers have in their
vocation. H. D. Kitson.
II. A personnel study of secretaries in the
Y.W.C.A. With Zerita Schwartz
and Edith Gwinn.
III. A survey of vocational interests of
juveniles in a typical American
community. With Ruth Welty.
IV. Research in educational guidance of
college students. Doctoral dis-
sertation, Charles A. Drake.
V. A quantitative study of the operations
performed by a ledger clerk.
With Harold B. Bergen.
ANNUAL CONFERENCE OF NATIONAL VOCA-
TIONAL GUIDANCE ASSOCIATION
The National Vocational Guidance
Association held its Annual Conference this
year at Dallas, Texas, February 24, 25,
and 26. We are indebted to Dr. Goodwin
B. Watson for kindly consenting to prepare
the following report of this conference.
Occupational research stood prominent
among the lines of endeavor reporting
progress at Dallas. All personnel coun-
sellors will find themselves indebted to the
study reported by May Rogers Lane, her
bibliography and review of occupational
studies in pamphlet series. Outlines were
presented which may be used as a guide for
making industrial surveys in small cities
and in large cities. It appeared that at
least a score of cities now have vocational
pamphlets of some sort based upon the
study of local conditions. Mary Corre
stressed the opportunity and responsibility,
not only to collect such information but to
make it available for use by compiling texts
and giving these an actual trial in experi-
mental classes. The need for study upon
a base broader than a single city is sug-
gested by one reported finding, that the
economic basis for a "back to the farm"
movement is lacking, that the United States
has already 10,000,000 too many acres un-
der cultivation.
Upon the basis of existing studies, an
increasing number of courses in life work are
being offered in schools. New York State
now gives Regents' credit for such a course
taken in the year preceding that in which
pupils can legally leave school. Survey
of opinions concerning the objectives in
teaching social science, indicates that 11
per cent of the total time given to social
studies may justifiably be spent in helping
students to become acquainted with the
vocational opportunities offered in the
world. Dallas itself offered the Association
ample evidence of the need for such study,
in a report that showed 3 per cent of
schoolboys choosing clerical occupations,
although 14 per cent of the openings in the
city were of that type; 10 per cent choosing
manufacturing and mechanical pursuits al-
though 30 per cent of the opportunities lay
in that realm; while 61 per cent chose the
professions now filled by only about 5 per
cent of the population. Such choice seems
to promise a grave amount of thwarting!
Southern California reported a most ex-
tensive educational program, including
visits to samples of the "extractive in-
dustries," manufacturing, transportation,
commerce, and professions, with talks by
persons capable of opening up the oppor-
tunities and requirements in each field.
There must have been almost a whole cur-
riculum for discerning teachers, in series
of visits which included department stores,
hatcheries, dairies, airplane factories, news-
papers, and banks. The same city pre-
sented an attractive exhibit of booklets
each representing some pupil's tentative
vocational choice and discussing the basis
for the choice and the steps of preparation
involved. Not all of the vocational guid-
ance offered by schools falls within the
curriculum. Tulsa reported an extra-
curricular program of striking excellence.
All such work is under the guidance of
faculty members who give to it half of
their time. The work is all credited.
Every student spends at least the equiva-
lent of one half-year course, in the study of
vocational opportunities. As a result 90
per cent of the students before beginning
their senior year in high school have some
sort of vocational plan.
66
News Notes
Emotional hygiene
The widespread popular interest in emo-
tional hygiene could not but make its
contribution to the field of vocational ad-
justment. One investigator reported that
61 per cent of unsatisfactory emplo5'ees
were discharged for reasons other than
their technical incapacity. The real rea-
sons for failure lay in the realm of personal-
ity adjustment. Hence real vocational
counsel and training must of necessity try
to provide proper emotional habits. The
problem in many cases reaches back to
early childhood. Back of each problem
child stands somewhere an unsolved prob-
lem of a child. Perhaps in a need for atten-
tion, a conviction that failure is inevitable,
or in the jealousy of family associates, lies
the major source of maladjustment.
Vocational and educational counsellors
were thought of not as replacing psychia-
trists and expert psychologists, but as
belonging both to the school and to social
work, able to recognize a problem in its
early stages, and knowing when and how to
make use of experts. Even in the colleges,
as Dr. Blake so ably reported for Smith
College, personnel activity is showing in-
creasing concern for the happiest adjust-
ment of the conflicts which beset each in-
dividual, the ablest quite as much as the
less competent.
Training of vocational counselors
Such activities in occupational research,
vocational education, and personal guid-
ance, presuppose trained counsellors. Ap-
parently the demand is increasing. Twelve
cities in New York State now have full
time or half time vocational counsellors.
The demand comes not only from schools
but from industry. What shall be regarded
as adequate preparation? The answer is
formidable. Courses in educational psy-
chology, principles of teaching, educational
measurements, sociology, industrial history,
economics, theory of vocational education,
vocational and educational guidance, occu-
pational training opportunities in the state,
industrial occupations, commercial occu-
pations, the professions and semi-profes-
sional occupations, method in counsel and
placement, psychological tests used in
guidance, labor problems, legislation and
employment conditions — these are the de-
mands of the University of the State of
New York. Clearly also, if 95 per cent of
the high school teachers in the North
Central Association have at least a bache-
lor's degree, no lower standard can be tol-
erated for counsellors. Other speakers
pointed out needsforsocial case work experi-
ence, a background of industrial experience,
ability to recognize psychiatric symptoms,
experience in finding a job, experience in a
work-certificate office, visits to a variety of
occupations, apprenticeship to an experi-
enced counsellor, and the achievement of
objectivity and balance within the coun-
sellor's own life. If such standards repre-
sent more than wishes, vocational guidance
has indeed emerged out of the realm of
mere kind-heartedness into a professional
status.
Only brief mention can be given to a va-
riety of other contributions. The writer
was deeply impressed by the meagre
development of the field of educational
scholarships, in contrast to its possibilities.
It appears that the boy with three years of
high school may expect a third more salary
than the grammar school boy, and has a
far better chance at executive positions.
This is, of course, but a fraction of the
contribution which extended education
may bring to a life. A few organizations
here and there are offering scholarships,
many without the careful social case work
which characterized the activity of those
present at Dallas. As yet there has been
little coordination and unification of the
scholarships. All of the tasks of the social
worker in determining the responsibility
which should be allotted to parents, grand-
parents, older children, and distant rela-
tives, are mixed up in the decisions which
scholarship committees must make. Place-
ment also received careful attention. Out
of the art of a few is developing a science
which may serve many. As yet, however,
the colleges and the Y. M. C. A. and Y. W.
C. A. and other organizations carrying
forward placement, must place their main
dependence upon a placement secretary
with sympathetic, constructive imagina-
News Notes
67
tion, able to put himself in the other fel-
low's place. Tests were given due consider-
ation. The expected difference of opinion
between those who believed the movement
to be still in the phase of a naive overem-
phasis upon tests and those who believed it
to have reached a point of sane appraisal
and constructive effort, was present but
not glaring. Mention was made of Thorn-
dike's recent indictment of intelligence
tests as limited by ambigui.ty of content,
arbitrariness of unit, and ambiguity of
significance. A review of work done upon
the measurement of character during 1926
showed a surprising amount of activity,
most of which is in the laboratory stage but
which confirms the validity of such time-
honored indices as type of home, choice of
friends, and use of time. If Edgerton's
statement that in a survey of 147 schools
only 8 per cent were making any use of
tests in relation to vocation, be representa-
tive, there is no immediate danger of ex-
cessive confidence in test results.
It may be of interest to note two sugges-
tions made for future conventions. One was
that provision be made for a careful sur-
vey of research in each of the fields of in-
terest represented in the National Voca-
tional Guidance Association. Thus those
whose regular work did not permit the
study of the technical journals covering
tests, inter\'iewing, occupational research,
training standards, etc., might be brought
up to date during the annual meeting. A
second suggestion, presented by twenty-two
employed officers of the Y. M. C. A. and
the Y. W. C. A. who were in attendance at
Dallas, suggested an appraisal of the de-
ficiencies of the present economic system
and of some proposals for improvement, in
order that vocational counsel might not
blindly use its techniques for fitting young
people into a regime which does not give
to them the largest possible development of
personality.
JOSEPH A. HOLMES MINE SAFETY ASSOCIATION
The annual meeting of the Joseph A.
Holmes jVIine Safety Association was held
at the Bureau of Mines, March 5, 1927.
The report of the auditing committee
indicated that the association is in strong
financial condition; that the number of
chapters are increasing; that in certain
sections of the country there is a marked
lack of sustained interest and that it will
be necessary to secure the cooperation of
the Operators' Association, the Miners'
organization, and the state mining officials,
in order to build up and maintain interest
in the local chapters of the association.
The award committee reported medals
and certificates that had been granted to
individuals for personal heroism and com-
petent leadership at times of mine disasters.
The award committee also reported the
awarding of certificates to certain mines
and affiliated industries that were able to
show a record of no casualties by accidents
during long times of operation. Among
the industries that were reported to re-
ceive awards were a zinc mine and cement
factory. The suggestion was made and
agreed to that in future awards should also
be computed upon health records within
mines or factories, since occupational dis-
ease is also preventable and the Holmes
Safety Association should take cognizance
of healthful conditions as well as ratio of
accidents. An instructive debate followed,
led by Mr. Paul of the Bureau of Mines, on
the frequency of accidents from falls of
rock in mines and on means to mitigate or
to eliminate such accidents.
IMPROVEMENT IN ENGINEEP.ING EDUCATION
To bring about improvement in engineer-
ing education the Society for the Promotion
of Engineering Education in 1923 set up the
Board of Investigation and Coordination.
To find out first what needed to be done this
Board undertook a three year investigation
in this and other countries. Second, to
make use of the facts gathered, the Board
planned a two year program of experiment,
demonstration, training, and supplementary
investigation.
Among the needs revealed are: Better
balance of types of schools and programs in
the system of technical education; closer
connection of engineering courses with
those in other colleges; cooperation with
68
News Notes
preparatory schools for sounder preliminary
education ; educational guidance for prospec-
tive students, together with information
aljout the engineer's work; selective
methods for admission to engineering
colleges; aids to personal and occupational
adjustment of students; better procedure
for placement of graduates; better prepara-
tion and status of engineering teachers;
better teaching of economics of engineering ;
and relief from overcrowded programs.
One of the most immediate needs is to
provide for large numbers of j'oung men
a briefer, more practical, more intensive
training than that of an engineering college,
broader than that of a trade school.
The two-year program is developing
means for satisfying these and other needs.
Years of effort by colleges and other bodies
will be required for achievement of im-
provements. The Board aims to stimulate
and guide the colleges in the solution of
their individual problems. Some objec-
tives are:
1. Better admission, teaching, and place-
ment methods, and reduction of costly
"mortality" in engineering colleges;
2. Broader and simpler curricula, with
more emphasis on principles and on eco-
nomic aspects of engineering;
3. Better provision for attracting and
training men competent to be teachers;
4. Better adjustment between college
education and industrial experience;
5. Improved means for training in special-
ties and business practices after gradua-
tion;
6. Closer bonds between colleges, en-
gineering societies and industries;
7. Better balance of facilities for voca-
tional education, technical education, and
professional education in engineering;
8. Economies of human effort and of
funds, resulting from these betterments.
Current Periodicals
HoYT, Ch.\rles W. Traditional Skill vs.
Scientific Methods of Management. Sales
Management, February 19, 1927, vol. 12,
No. 4, pp. 331-332, 362.
Management is taking over the prob-
lems of training which used to be passed
on haphazardly from old salesmen to new.
HoYT, Charles W. Can Taylor's System
of Management be Used in Sales Work?
Sales Management, February 5, 1927,
Vol. 12, No. 3, pp. 227-228, 292.
VanVlissingen, Arthur, Jr. It's Not a
Big Enough Job. System, February,
1927, Vol. 51, No. 2, pp. 178-180, 254-259.
The story of a president's plan for
salvaging the time wasted on little jobs.
McIlvain, Edwin H., M.D. Eliminating
Human Waste in Industry. Manufactur-
ing Industries, March, 1927, Vol. 13, No.
3, pp. 195^198.
Suggests seven points of attack to elimi-
nate human waste and control labor cost:
(1) Proper selection and assignment; (2)
proper introduction to work; (3) correct
shop environment; (4) safety and accident
prevention; (5) analysis of quits; (6)
health supervision; and (7) close contact
with employee through service work.
DiEMjER, Hugo. Better Methods a Time-
study Objective. Manufacturing Indus-
tries, March, 1927, Vol. 13, No. 3, pp. 205-
208.
An essential point of view that is be-
coming lost.
BiNZ, G. A. A Report System That Indus-
trial Salesmen are Glad to Use. Printer's
Ink, January 20, 1927, Vol. 138, No. 3,
pp. 113-116.
Make the system easy to operate and
convince the salesmen that it is designed
to help them.
Anonymous. Keeping Individual Sales-
men's Records. Electrical World, Febru-
ary 5, 1927, Vol. 89, No. 6, pp. 309-310.
In planning its sales program for 1927
the commercial department of the San
Joaquin Light and Power Corporation
will use schedules to show each salesman
how he is progressing and how he checks
up with bogey.
BruJire, Robert W. The Mind in the Ma-
chine. Survey, February 1, 1927, Vol. 57,
No. 9, pp. 57^-583 .
The ideals of Taj^lor applied to person-
nel, the relation of the machine to human
behavior, personnel work as a matter of
good business, and personnel technique.
LiTTLEFiELD, H. J. How Efficient Lighting
Affects Production and Profit. Industrial
Management, March, 1927, Vol. 73, No.
3, pp. 184-187.
Second of a series of articles designed to
acquaint the industrial executive with
modern practice in factory illumination.
Present installment answers "What is
good local lighting, where is its logical
application, and how may it be ob-
tained?"
Rademacher, W. H. Artificial Lighting in
Foundries. Safety Engineering, March,
1927. Vol. 53, No. 3, pp. 97-102.
Motley, Ralph E. Fewer Accidents by
Analyzing Causes. Manufacturing In-
dustries, March, 1927, Vol. 13, No. 3, pp.
189-193.
Viteles, Morris S. Transportation Safety
by Selection and Training. Industrial
Psy., March, 1927, Vol. 2, No. 3, pp. 119-
128.
Shepard, George H. Industrial Fatigue.
Manufacturers' News, Feb., 1927, Vol. 31,
No. 2, pp. 35-36, 55.
The second half of a paper analyzing the
Fifth Annual Report of the British Indus-
trial Fatigue Research Board. The first
part appeared in the January number of
Manufacturers' News.
Anonymous. 2,800,000 Pay-Roll Hours
without an Accident. Factory, Febru-
ary, 1927, Vol. 38, No. 2, pp. 262-265.
69
70
Current Periodicals
Gives the high lights of the "Xo-acci-
dent" contest at the DuPont Dye Works,
Carney's Point, X. J., in which every
worker took an active part. The plant,
employing about 1450 men, operated 328
days without a single mishap, through the
spirit which the campaign created among
the workers.
Hanxvm, Joshua Eyre. To Find What
Poor Eyes Cost Your Firm. Industrial
Psy., February, 1927, Vol. 2, Xo. 2,
pp. 70-74.
Outlines a method for investigation
aimed to yield results covering: (1) Prev-
alence of defective vision; (2) per cent
of visual correction accomplished; (3)
individual and total increases in produc-
tion due to correction of defective vision;
(4) individual and total improvement in
quality of workmanship; (5) reduction of
waste of material; (6) increase in earn-
ings; (7) reduction in cost of production;
(8) saving to company on annual basis for
each operation studied; (9) average cost
per employee of eyesight service rendered
by the company; (10) benefit toemployees.
Anonymous. New Liability Under Work-
men's Compensation Act. Engineering
and Mining Journal, February 19, 1927,
Vol. 123, Xo. 8, pp. 315 ff.
A workman who had previously suffered
the loss of an eye through a non-industrial
accident was emploj'ed and while working
lost the other eye. The California Su-
preme Court annulled the Industrial Ac-
cident Commission's award of a 26 per
cent permanent disability rating and
granted permanent total disability.
Steps are to be taken aiming at amend-
ment of the present law.
A. N. Y., Sales Manager. Fitting the Sales
Compensation Method to the SalesTnan.
Printers' Ink, January 27, 1927, Vol. 138,
Xo. 4, pp. 146-154.
This company uses nine distinct
methods of compensation:
1. Straight salary plus actual expenses
2. Straight salary plus daily expense
allowance
3. Flat commission; no expenses al-
lowed
4. Grouped commissions plus actual
expenses
5. Grouped commissions plus daily al-
lowance
6. Bonus for excess over flat sales quota
plus actual expenses
7. Bonus for excess over grouped sales
quota plus actual expenses
8. Minimum salary plus value allow-
ance plus commissions plus actual ex-
penses
9. Minimum salary plus value allow-
ance plus commissions plus daily al-
lowance
Foreman, Frank L. .4 Bonus Plan Based
on the Salesman's General Results.
Printers' Ink, February 10, 1927, Vol.
138, Xo. 6, pp. 33-34.
This plan takes into consideration the
fact that all territories are not equal in
sales producing opportunities.
Baird, D. G. The 'Stop-Loss' Plan in
Advancing Money to Salesmen. Sales
Management, February 19, 1927, Vol. 13,
Xo. 4, pp. 347-348, 372.
Strict discipline in Sales Department
and careful training of newcomers cuts
drawing account losses to SIOOO a year for
Frigidaire Detroit Branch.
Alexander, Magnus W. Fundamentals of
the Wage Problem. Manufacturers' Xews,
February, 1927, Vol. 31, Xo. 2, pp. 17-18,
82-83.
Part of an address before the Illinois
Manufacturers' Costs Assn., Chicago, by
the President of the Xational Industrial
Conference Board.
RuKEYSER, Merryle Stanley. Real Wages
at High Peak: Will They Last 7 Forbes
Mag., February 15, 1927, Vol. 19, Xo. 4,
pp. 13-14, 44-46.
At present there is an era of good feel-
ing between capital and labor. The opti-
mists feel that it will last forever. It
seems more reasonable to restrict the
prophecy to the statement that the good
feeling will last as long as general busi-
ness flourishes.
Basset, William R. Bonuses for Execu-
tives. Business, February, 1927, Vol. 8,
Xo. 5, pp. 12-13, 41.
Incentive plans for the men at the top.
McDonald, Lois. Education by Confer-
ence. American Federationist, February,
1927, Vol. 34, Xo. 2, pp. 188-190.
Current Periodicals
71
Describes the conferences held every
summer under the auspices of the Indus-
trial Department of the Y. W. C. A.
After lectures the group is split into
smaller groups for discussion under
trained leaders.
Greene, James H. Are You Using the
Department Store Training Department?
Printers' Ink, January 27, 1927, Vol. 138,
No. 4, pp. 17-20.
"The purpose of this article is to point
out to manufacturers the importance of
clearing their efforts and contributions
through the training departments of de-
partment stores, thus joining them to
those of the organized agency which is
successfully coping with the problem of
providing the customer with complete,
courteous and intelligent service."
Leigh, Ruth. How Best to Invest $5,000 in
Training Retail Salespeople. Printers'
Ink, January 20, 1927, Vol. 138, Xo. 3,
pp. 129-130.
Getting the most from a limited appro-
priation.
Veach, C. W. Developing Executives in the
Manufacturing Plant. Manufacturing
Industries, March, 1927, Vol. 13, Xo. 3,
pp. 193-194.
Gentles, Harry W. Training a Staff of
First Aiders. National Safety News,
March, 1927, Vol. 15, No. 3, pp. 9-10.
TiLY, Herbert J. The New Manager — •
Teacher of Technique. System, February,
1927, Vol. 51, No. 2, pp. 156-158, 194-196.
"A business can be 'run' by a man who
gives orders and never bothers to teach.
But it can be managed only by the man
who concerns himself with general prin-
ciples and with teaching them to his
helpers."
Anonymous. Educational Course^, for In-
dustrial Employees. School and Society,
February 5, 1927, Vol. 25, No. 632, pp.
15S-159.
Describes methods of some utility com-
panies in Chicago to find an incentive
for their employees to obtain high school
and college credits in their spare mo-
ments. When a student can show a satis-
factory grade in an approved study, the
company gives him a check for half the
cost of the tuition.
HiNES, Harlan C. How to Select Potential
Executives. Printers' Ink, February,
1927, Vol. 14, No. 2, pp. 50-54, 87.
Some points not ordinarily considered
in such selections: Native Equipment,
Home Training, School Training, Health.
Bergen, H. B. What Personnel Men Don't
Knov) About Judging Human Traits. In-
dustrial Psy., February, 1927, Vol. 2, No.
2, pp. 80-83.
Earle, F. M. Occupational Analysis and
the Vocational Adviser. Industrial Psy.,
February, 1927, Vol. 2, No. 2, pp. 93-94.
Hall, G. Stanley. Traits for Estimating
Success. Industrial Psy., February, 1927,
Vol. 2, No. 2, pp. 61-63.
Health; Second Breath; Free Mobility
up and down the Pleasure-Pain Scale;
Sympathy; Love of Nature; Sublimation;
Activity and Passivity; Loyalty and Fi-
delity."
HcLL, Clark L. Variability in Amount of
Different Traits Possessed by the Indi-
vidual. Journal of Educational Psy.,
February, 1927, Vol. 18, No. 2, pp. 97-
106.
"It is the purpose of this article to show
that the conventional account of differ-
ential psychology .... is neither com-
plete nor adequate. On the contrary, it
leaves out of account a whole division of
the subject, one which is likely to prove of
greater importance than the aspect which
has received so much attention. This is
the variability within the individual
himself."
Watson, Goodwin B. A Supplementary
Reviexv of Measures of Personality Traits.
Journal of Educational Psy., February,
1927, Vol. 18, No. 2, pp. 73-«7.
Mich.vel, Wm., and Crawford, C. C. An
Experiment in Judging Intelligence by
the Voice. Journal of Educational Psy.,
February, 1927, Vol. 18, No. 2, pp. 107-
114.
Results stated as follows: "The three
factors, scholarship, intelligence, and
inflection, are about equally intercorre-
lated, and any one of the three is about as
safe a basis for predicting another as any
two combined. There is little or no
advantage to be gained by combining
measures of other voice factors with in-
72
Current Periodicals
flection, since correlations with intelli-
gence or scholarship are not raised
appreciably as a result."
ScHRAMMEL, H. E. Faciors in a College
Man's Choice of a Career. Vocational
Guidance Magazine, February, 1927, Vol.
5, No. 5, pp. 214-218.
This discussion is limited to setting up
a number of factors which should be
taken into account by a man, and chiefly
a college man, in choosing his life career.
It includes those who choose careers
before entering college as well as those
who choose while pursuing their college
courses.
Burr, Emily. Adapting the Feeble-Minded
to Industry. Industrial Psy., March, 1927,
Vol. 2, No. 3, pp. 132-138.
Va.\ Kleeck, Mary. The Interview as a
Method of Research. Bulletin of the Tay-
lor Society, December, 1926, Vol. 11, Xo.
6, pp. 268 ff.
Its importance as an essential element
of the total procedure of an investigation
involving human relations.
Stott, Mary Boole. How Europe is Or-
ganized for Guidance. Industrial Psj'.,
February, 1927, Vol. 2, No. 2, pp. 95-101.
Anonj'mous. Suggested Tests for Instru-
ment Men. Public Personnel Studies,
February, 1927, Vol. 5, No. 2, pp. 39-44.
Ford, Ch.a.s. P. Arbitral Procedure for
Electrical Builders. American Federa-
tionist, February, 1927, Vol. 34, Xo. 2, pp.
178-181.
Describes the work and principles of
the "National Council on Industrial Re-
lations for the Electrical Construction
Industry of the United States and
Canada." Five members from the em-
ployers and five from the union compose
the personnel. "In everj' instance where
Council principles have been applied to
industrial disputes, there has been no
cessation of work, and no loss of time,
wages or profits to either employer or
employee.
"The sanity if the Council is indi-
cated by: 'Wages should be adjusted with
due regard to purchasing power of the
wages and to the right of every man to
an opportunity to earn a living and
accumulate a competence; to reasonable
hours of work and working conditions; to
a decent home, and to the enjoyment of
proper social conditions, in order to im-
prove the general standard of citizen-
ship.'"
Anonymous. Trades Unionists Recognize
Benefits to Workers of Open Shop. The
Labor Digest, January, 1927, Vol. 19, No.
1, pp. 3-6.
McDougall, Alice Foote. Because She
Speaks Their Language. Management,
February, 1927, Vol. 28, No. 2, pp. 34-37,
64.
How one woman who has made an out-
standing business success secures and
builds upon the cooperation of her em-
ployees.
Beyxox, Gixty. Who Hates Whom — and
Why. Management, February, 1927, Vol.
28, Xo. 2, pp. 41-43, 64.
Does the chief executive know to what
extent personal reasons are influencing
the business judgment of his department
heads?
Anonymous. Obedience vs. Cooperation.
Management, February 1927, Vol. 28, Xo.
2, p. 68.
Management can create new executives
by issuing an order; but it cannot endow
them with the training and experience
necessary to make them effective. The
cooperative method of management pro-
vides executives ready trained for any
situation.
Anonymous. Giving Business Facts to
Workers Through Employee Representation.
Factory, February, 1927, Vol. 38, No. 2,
pp. 273-274.
Too often specific but limited items are
considered as indicative of the best re-
sults of works councils, such as a change
in working hours, or increased production.
The most important thing is to bring
employers and employees together for a
common point of view in every mutual
endeavor.
MooNEY, F. A. Services of a Company
Library. Management Review, Febru-
ary, 1927, Vol. 16, No. 2, pp. 39^2.
Describes functions of the library, edu-
cation services and operating technique.
"The motivating principle underlying
every aspect of Dennison library service
Current Periodicals
73
is that of making educational and infor-
mational resources available to every
Dennisonian."
Howard, Russell E. How Group Insur-
ance Is Received. Industrial Psy., Febru-
ary, 1927, Vol. 2, No. 2, pp. 75-79.
What the employers thought after try-
ing group insurance.
Blankenhorn, Mary Dewhurst. Do Work-
ing Women Want It? Survey, February
15, 1927, Vol. 57, No. 101, pp. 630-631.
Consumer's League of New York re-
ports on the answers of 500 women to the
question: "Do working women want the
48-hour law?" 81 per cent favored the
48-hour law; 2 per cent thought 48 hours
too long; 9 per cent preferred a longer
week; and 8 per cent qualified their
answers.
LoREE, L. F. Stabilizing Employment by an
Elastic Work-Day. Industrial Manage-
ment, March, 1927, Vol. 73, No. 3, pp.
129-134.
A unique plan for regulating working
hours to conform with fluctuations in
business.
Parker, Leo T. When Legal Battles Loom
as a Result of Discharging Salesmen.
Sales Management, January 22, 1927, Vol.
12, No. 2, pp. 151-152, 191. Concluded in
issue of February 5, 1927, pp. 252-254.
Five points of law brought up when dis-
charged salesmen sued the firm for sub-
stantial damages for breach of contract.
Wardell, Fred. When One of My Men
Wants to Quit. Sales Management, Feb-
ruary 5, 1927, Vol. 12, No. 3, pp. 205-
206, 282-284.
How the founder of Eureka built an
organization that makes and sells one-
third of all the vacuum cleaners.
Anonymous. Labor Turnover Figures as a
Guide to Management. Manufacturers'
News, February, 1927, Vol. 31, No. 2, pp.
37-38, 62-64.
This report, which incorporates the ex-
perience of several hundred companies,
suggests a suitable record form and gives
actual illustrations of its use as a deter-
rent to costly and unnecessary changes in
personnel.
Anonymous. 7s this the Solution to the
Problem of the Superannuated Salesman?
Sales Management, February 19, 1927,
Vol. 12, No. 4, pp. 338-340.
How Phoenix Mutual devised a plan to
reduce turnover and take care of sales-
men grown old in service.
Parker, Leo T. Does Your Contract with
Salesmen Invite Lawsuits? Sales Manage-
ment, February 19, 1927, Vol. 12, No. 4,
pp. 355-356, 374^375.
These contracts seemed lawyer-proof
but the house lost in court because terms
of compensation, commissions, and work-
ing conditions were vague.
HoLLMAN, Chas. Do You Usc or Abuse the
Employment Agency? Management, Feb-
ruary, 1927, Vol. 28, No. 2, pp. 44-50, 106.
A veteran employment man shows how
managerial cooperation enables the
agency to help solve the executive's labor
problems.
Merrick, Chas. P. The Personnel Agency
as an Integral Part of Public Administra-
tion. Public Personnel Studies, Febru-
ary, 1927, Vol. 5, No. 1, pp. 2-10.
It is the conviction of the author that
government in the immediate future is
going to have as a matter of necessity, not
as a matter of sentiment, an energetic,
effective, positive administration of its
personnel problem.
Gardiner, Glenn L. Putting the Best Foot
Forward. Industrial Psy., March, 1927,
Vol. 2, No. 3, pp. 143-149.
Ford Profit Sharing, 1914-1920
I. The Growth of the Plan
By Samuel M. Levin, College of the City of Detroit
The Ford projit sharing plan reached its crest and saw its decline
in the period from 191 If. to 1920. The plan combined the novel
features of payment of profit rates in advance, qualification in terms
of character, habits, and proper living, and a minimum of five
dollars for an eight hour day.
Although the plan was a huge and remarkable undertaking,
the real facts of it are unknown to many personnel men. The
Personnel Journal is fortunate to be able to present a series
of two lucid and stimidating articles on this topic. The first of
these describes the growth of the plan and its method of operation.
The second article, which will follow in the October number, con-
tinues the account through the passing away of the plan and the
adoption of substitute devices.
WHEN Ford's profit sharing
plan was announced suddenly
in the Detroit newspapers on
January 5, 1914, people the world over
sat up and wondered at the unex-
ampled beneficence of a nian who was
letting ten million dollars slip out of his
pocket merely as a token of his good
will. Doubtless the plan was con-
ceived in a generous spirit; yet it did
not burst out of Ford's mind in a dra-
matic moment of inspiration and fine
impulse. A number of antecedent
conditions will help to accoimt for it.
"It was along in 1912," writes Mr.
John R. Lee, a gentleman who had
much to do with the development of
the humane policies of the Ford organ-
ization, "that we began to reaHze
something of the value of men, mech-
anism and material in the threefold
phase of manufacturing, so to speak."
The standard of a worker operating a
drop hammer had fallen off, though
he had previously operated the ma-
chine for a number of years at an even
output. An inquiry revealed troubles
relating entirely to the home. "This
type of incident," says Lee, "played
an important part in the conclusions
that we reached."
The company, as was true of Detroit
automobile manufacturers in general,
had been suffering from a pronounced
instabihty of the working force. De-
mand for labor in Detroit in 1912 and
1913 was so keen that a man who quit
a job in the morning might have em-
ployment in another factory at noon.
There were many men, generally
75
THE PERSONNEL JOCRNAL, VOL. VI, NO. 2
76
Levin: Ford Profit Sharing
unmarried and of unsettled abode,
taking jobs and abandoning them
abrupt!}^ without explanation or notice.
The term "five-day men" or "floaters"
came into conmion use to describe this
type of undependable labor. The
month of December 1912 saw 3594
such men pass through the plant, and
March 1913, 5156.
There was an enormous labor turn-
over. Though the average number of
employees for 1913 has been given as
14,366, figures show that 50,448 left
that year. It was becoming evident
from investigations that such turn-
over was an expensive indulgence.
Some sort of plan that would hold the
workers was badh' wanted. It is to
be remembered, too, that the Ford
Company in 1913 was actually paying
forty-eight different hourly rates. Xor
were these rates scientifically ad-
justed to jobs. There being no plan
for advancing a man, promotion had
to wait on the impression or goodwill
of separate foremen. The result was
confusion, as the wide variety of w^age
rates and the lack of standards of
comparison between man and man
and department and department made
it impossible for the management to
grasp or follow the progress of individ-
ual employees.
Already for a number of years past
Ford had been pajing a bonus at the
end of each year on the basis of years
of service. In 1909 880,000 was dis-
tributed in this manner, a one year
man getting five per cent of the year's
wage, a two year man seven and a
half per cent, and a three year man
ten per cent. In 1913 from 8200,000
to 8300,000 was paid out to foremen,
superintendents, and other salaried
men, two hundred receiving an aver-
age of 81 ,000 each.
It was in the year 1913 that a com-
plete reorganization was effected. The
working day was reduced from ten
hours to nine hours. Time studies
were made of the mmierous operations
in the shops to get a satisfactory stand-
ard output. The forty-eight hourly
rates were abohshed and eight rates
substituted in their place, as follows:
23 cents, 26 cents, 30 cents, 34 cents,
38 cents, 43 cents, and 54 cents. Rates
paid to foremen and special men, rang-
ing from 52 cents to 58 cents became
60 cents, and those ranging from 59 to
60 cents became 65 cents. An increase
in pay simply meant rising to the next
higher rate.
These changes together with a
classification of the men into six groups
with subclasses and corresponding rates
made possible a super\ision of em-
ployees by a general employment de-
partment. The foreman lost the pre-
rogative of discharging, though he
could remove a man by transferring
him to a different department. The
company found that it paid to give a
man a second chance and to place him
where he would fit. Finally a plan for
automatic promotion was installed.
A time limit of six weeks was set from
the time a man was hired for his pay to
increase from the beginner's rate to the
next stage of fair workman. In case
he failed to win such advance, his con-
dition was thought deser\'ing of in-
vestigation. The advantages accruing
to the company from these changes
"gave rise to a further consideration of
the human element," and paved the
way for the profit sharing plan of the
year following.
Levin : Ford Profit Sharing
77
FROM IMPROVED ORG.^JN'IZATIOX TO
PROFIT SHARING
All indications point to the conclu-
sion that the prosperity the company
had enjoyed, and anticipated lor the
year 1914, was a deciding factor in the
acceptance of so costly an innovation.
Soon after the inauguration of the
plan, Ford was quoted as ha\'ing said,
"We have contemplated it for a long
time. We were on the point of doing
it a year ago, and then decided we had
better increase our working capital in
order to be absolutely sure of our
financial independence." With the
profits for the fiscal year 1913
$27,001,202 against 813,552,239 for
the year before, despite a reduction in
1913 of fifty dollars in the price of the
car, the company could well afford an
experiment in good^vill invoMng even
an outlay of 810,000,000. On the day
after the plan was announced, Mr.
Ford declared: "Leaving the price of
the car the same this year we wtII give
the men who do the work the 850.00."
At the same time Mr. Couzens re-
marked: "We want those who have
helped us to produce this great in-
stitution and are helping to maintain
it to share our prosperity."
What actually transpired in the
months or days before the plan was
given to the world, it is hard to say.
According to Dr. S. S. Marquis, a
friend of Ford's and in charge of the
Educational Department of the Ford
Motor Company from 1915 to 1920,
Ford and Couzens agreed on an in-
crease. "Mr. Couzens," he writes,
"dared him (Ford) to make the mini-
mum pay five dollars a day and Mr.
Ford agreed."^ This \'iew in part at
least is corroborated by Mr. E. G.
Pipp, at one time editor of the
Dearborn Independent. Mr. Pipp
states that he put the question directly
to Ford as to who was responsible for
the five dollar wage. Mr. Ford an-
swered that he had "concluded that
machinery was playing such an im-
portant part in production that if men
could be induced to speed up machinery,
there would be more profit at the high
wage than at the low wage." In line
with this thought, Ford figured out a
plan of increasing wages and put
the figures up to Couzens who sug-
gested a straight 85.00 rate.
It is not unlikely that a man of
Ford's character, with his disdain of
precedent and penchant for sensa-
tions, should have decided to digress
from the beaten path. Indeed, a
company statement described the plan
as "the greatest revolution in the mat-
ter of rewards for its workers ever
known in the industrial world." There
was much to gain in plant efficiency,
in the esteem of labor, in the plaudits
of an admiring public, even if its plain
advertising utility were ignored. Cer-
tainly there must have been a great
deal of pleasure in being able to play
the role of inventor and pathfinder in
the field of capital-labor relationships
as in that of production, and to say,
"We think that our concern can make
a start and create an example for
others. And that is our chief object.
. . . ."2 Yet the company was not
1 Marquis, S. S. Henry Ford, An Inter-
pretation. Boston, 1923. p. 21.
^ Detroit News, Statement from Motor
Co., Jan. 5, 1914, p. 2. Dr. Marquis, who
Levin: Ford Profit Sharing
running any risk, as it declared that
if hard times should come, it might
have to reduce or modify the distri-
bution of profits. "But the outlook
now," so an official statement ran,
"is such as to justify this distribution
for the present year."
A NEW METHOD OF SHARING PROFITS
The plan was to go into effect on
January 12, 1914. From that day on,
Ford employees the world over as
originally reported, were to get in their
bi-weekly pay envelopes, not only their
regular wages, but their share of an
expected profit roundly estimated at
ten million dollars (half of the expected
net profits for the year), enough to
permit a minimum wage of five dollars
per day. In contradistinction to other
profit sharing plans this was payment
in advance of profits, the company
paying on the assumption of prospec-
tive earnings and distributing profits
to its employees from the beginning
of the year. Such sharing, moreover,
for the year 1914 was not absolutely
contingent on the earning of a definite
sum by the company. Nor were the
profits conditioned on output and
length of service.
At the very time that profit sharing
started on its career the day's work
was in charge of the Educational Depart-
ment from 1915 to 1920, informed the writer
that he could recall the case of only one com-
pany that attempted to install a plan of this
sort — the Timken Axle Company of Akron
(to the best of his recollection). The com-
panj- sent a representative who spent
several days with Dr. Marquis. An expert
from the Educational Department in turn
went to Akron and helped to organize the
plan. Within about a year a report came
that it failed.
was reduced from nine hours to eight
hours with the same pay for eight
hours as previously offered for nine,
and orders were given,
that no one applying for work in the future
should be rejected on account of his phj^sical
condition, excepting those suffering with
contagious diseases endangering the health
of fellow emploj'ees; and furthermore that
no one should be discharged on account of
his physical condition.
The specifications of the plan were
by no means simple. It was made to
depend on age, sex, character, habits
and beha\dor, home conditions, mat-
rimony, dependents, wage rating, and
later on length of ser\dce. It therefore
required a considerable staff of investi-
gators (later called advisors) whose
business it was to visit the homes of
the old or newly hired employees, in
order to examine home conditions, to
find out whether a man drinks, how he
spends his evenings, whether he has a
bank account, dependents, etc. Such
outside investigations, moreover, were
a check on information secured in the
shop regarding age, marriage, de-
pendents, and money in the bank. It
was necessary for the investigators to
report on each employee to a com-
mittee which reviewed the reports be-
fore the matter of cHgibihty was finally
settled.
At the outset the privilege of parti-
cipation apphed to the following:
1. Men 22 and over, married or single, if
qualified by character, habits, care of
families, etc.
2. Men below the age of 22, if married or
if supporting widowed mothers or
younger l:)rothers and sisters.
3. Women above or l^elow 22 supporting
families, endowed mothers, younger
brothers and sisters.
Levin: Ford Profit Sharins;
79
On this basis the excluded consisted
of:
1. Married men not living with or taking
care of families.
2. Single men under the age of 22 with no
one to support.
3. Women of any age with no one to sup-
port.
These regulations were amended
from time to time as the experience of
the company grew or new conditions
developed. Thus it was soon laid
down that a man had to be a resident
of Detroit for six months before being
ehgible for employment and that he
must show six months employment
with the company before being eligible
to a share in the profits. In July 1919
this service period seems to have
dropped to one month, A $5.00
minimum for women over twenty-one
years of age was announced in October,
1916, and in the course of time even
single men of eighteen years ''known
to be living wholesomely and con-
structively" were numbered with the
other qualified groups.
As employees qualified, irrespective
of the date their cases were approved,
they became recipients of profit as of
January 12, 1914, During the first
six months 69 per cent of the force
quahfied. At the end of the first year
87 per cent, and by 1916 according to
Lee about 90 per cent. However, a
record printed in the Ford Times
(October, 1916) for the fiscal year end-
ing July 31, 1916, indicates a percent-
age of profit sharers for all employees
of 73 and for the Detroit plant of 76.
THE PROBLEM OF ADMINISTRATION
The problem of administration was
not only to decide who should and
should not receive profits, but to keep
watch over the unlucky individuals
who were deemed unworthy of profits.
These were not discharged, but were
carefully and thoroughly studied in
the hope, says Lee,
that we might bring them with others, to a
realization of what we were trying to ac-
complish, and to modifications, changes,
and sometimes complete revamping of their
lives and habits in order that they might
receive what the company wanted to give
them.
Even those who qualified were placed
in different categories, as for example :
Those who were firmly established in the
ways of thrift and who would carry out the
spirit of the plan themselves;
Those who had never had a chance but
were willing to grasp the opportunity;
Those in doubt as to their strength of char-
acter to continue in the direction they had
started in.
The last two groups the investigation
department looked up from time to
time "to strengthen their purpose by
kindly suggestion."
The payment of profits being
conditioned on proper hving, the
company deprived even the qualified
employee of his share if he failed subse-
quently to maintain the requisite
standards. In that case he continued
as an employee at his regular wage
rate. It was expected, however, that
he would make good within a period
not to exceed six months. If he re-
qualified at the end of 30 days he got
back his share of the profits, if at the
end of 60 days — 75 per cent; 90 days —
60 per cent ; four months — 40 per cent ;
five months — 25 per cent. If there
was no improvement at the end of six
months, it was deemed that the em-
80
Levin: Ford Profit Sharing
ployee had duly qualified himself for
discharge. As to the profits wnthheld,
''they were placed in a special fund
and used for worthy objects recom-
mended by the Educational Depart-
ment and approved by a special
committee."^
All told, then, the company took
upon itself a huge sociological task, in
addition to its regular task of turning
out prodigious quantities of Ford cars.
The new department advisedly took
the appellation "Sociological Depart-
ment," though the title was later
changed to "Educational Depart-
ment." The company was to be not
only an employer of laborers, but also
a sort of first friend, a foster father,
a critic of their outside affairs, their
conduct and ways of life. It offered
separate stipends to the men in this
double capacity, so that a man in the
lower ranks of labor might receive
S2.34 per day for working (this was
the minimum) and S2.66 for living as
the company wanted him to live. "In
the beginning," writes Ford, "the idea
was that there should be a very definite
incentive to better H\ing, and that the
very best incentive was a money pre-
mium on proper hving." There is
plausibility too, in Ford's contention
that the thought of easy money breaks
down work, and therefore it was neces-
sary to exercise the sort of control
over the men that would assure proper
living. Yet this very statement
brings into rehef an inherent incon-
gruity-— a dilemma ine\ntably asso-
ciated with the new scheme. To a
marked extent the reason for bestow-
' Ford Motor Company. Facts from
Ford. Fourth Edition. Highland Park,
Mich., 1920. p. 59.
ing new benefits on the men was the
desire to reduce turnover, increase
efficiency, and secure the goodwill and
loyalty of the personnel. But the
very methods de\ased to achieve these
results created new difficulties^ — the
fact that "too quickly raising a man's
pay sometimes increases only his
cupidity and therefore decreases his
earning power," that "easy money
breaks down work." The way out of
the dilemma was to become guardians
of the private lives of great hosts of
men and women, but this in turn raised
the possibihty of antagonizing the
working force, and in\'ited troubles
incident to the size, complexity, and
expense of the undertaking.
The stupendousness of the under-
taking, form the point of view of size,
expense, and administration, is a mat-
ter of moment. With 14,000 em-
ployees at Highland Park in 1914, it
required several dozen investigators.
Men and women did not belong merely
to six different ranks of labor, deter-
mined by wage rates. Sociologically
they had to be fitted into a complex,
neatly differentiated system of groups
and sub-groups created for the pur-
pose.
1. Qualified groups
Men
a. Married
b. Single — 22 and over
c. Under 22 with dependents
Women above or below 22 with depend-
ents
2. The above groups disqualified and not
sharing in profits by virtue of improper
living
3 and 4. Profit sharers who need special
watching
5. Backsliders deprived of their share of
profits. This group as a matter of fact
can be divided into six subclasses, e.g.,
Levin: Ford Profit Sharins:
81
those requalif ying at the end of 30 days,
60 days, etc., ending with those who
failed to requalify altogether.
6. Young men below the age of 22 and un-
married.
Certainly it was an arduous task to
keep apprized of so complicated a
situation. With the accumulating du-
ties of the Sociological Department
and the growing number of employees
from year to year, the carrying of the
non-productive branch was bound to
become formidable.
W,AGE RATES AND PROFIT RATES
Wages were based on the old rates
multipUed by nine and applied to an
eight hour schedule. In other words
the hourly rate grew by one-eighth.
There were three grades: Those
whose wages ranged from 48 cents
to the level of the salaried class re-
ceived S7.00 per day; from 38 cents to
and including 47 cents — $6.00 per day;
from 26 cents to and inciudin;; 37
cents— 35.00 per day.* The profit
was simply added to the regular wage
so that a 26 cent man would get $2.34
in wages and $2.66 in profit, totalling
$5.00. A 38 cent man on a similar
basis would get $3.42 in wages and
$2.58 in profits, and a 43 cent worker
$3.97 in wages and $2.03 in profits.
The great mass of workers, between
85 and 90 per cent, belonged to the
$6.00 class. But it was still true that
even in the five dollar class those who
* Mr. Ford stated in 1915 in testimony be-
fore the Federal Commission on Industrial
Relations, that a man receiving 54 cents an
hour would have a profit rate of 21 cents,
which would give him a daily income of
$6.00. This is SI. 00 less than that reported
by the Ford Motor Company in a schedule
printed in "Factory," July 1914, p. 48.
secured the lowest rates obtained the
largest percentages of profits, and con-
versely those who were earning higher
wages, a smaller percentage.
For the qualified people, then, this
amounted to a conditional minimum
wage, i.e., conditional upon their re-
maining quahfied. The underlying
principle from the wage standpoint
was need rather than the one more
recently enunciated by Ford' — paying
a man what he is worth as a producer.^
On this assumption more was given to
the unskilled man than to the skilled,
resulting in a standardization of wages
for the great mass of workers. The old
system of wage rates still functioned
for those not quahfied to get profits,
as for example single men below the
age of 22, and for profit receivers sub-
sequently disqualified. Moreover, the
maintenance of the wage rates fixed
the status of workers and served as a
basis for fixing overtime rates, inas-
much as the Ford Company then,
unhke the present pohcy, paid 150
per cent of normal for overtime.
It is not clear that foreign plants in
England, France, or Canada were
sharing profits, or if sharing that the
profit rates corresponded with those
paid in the United States. The Ford
Times for October 1916 gives the
Manchester rates, (2000 men em-
ployed) as 30 to 50 cents an hour. No
rates are mentioned for Paris or Bor-
deaux, and for the Canadian factory
where 2515 shop men were employed,
the rates were from 30 cents to 75
cents an hour. There is no mention of
profits.
Whatever else the plan accompHshed
^ Cf. Ford and Crowther. My Life and
Work. Garden City, 1922. p. 92 ; pp. 263 J'.
82
Levin: Ford Profit Sharing
or failed to accomplish, one thing is cer-
tain, that with dramatic suddenness
it made Ford a world figure, and the
Ford Motor Company the object of
curious interest in all Europe and
America. The skeptical or un-
friendly critics like the London Spec-
tator, the New York Times, the Presi-
dent of the American Rolling Mill
Company, questioned or impugned
it on the ground that extra pay was a
charitable gift, that it interfered with
the personal liberty of employees,
that it would stir unrest and dissatis-
faction on the part of wage earners in
the shops of other companies, that it
would create conditions which would
make it difficult for a legitimate enter-
prise to earn fair dividends for its
stock holders. The Wall Street Jour-
nal spoke of Ford as having in his
social endeavor "committed economic
blunders if not crimes," and ventured
the prophecy that these "may return
to plague him and the industry he
represents as well as organized
society." It seems, however, that all
these disconcerted critics overshot the
mark, and their doleful warnings were
quite uncalled for. Their mistake was
that they took Ford's innovation too
seriously and overweighed its effect
both on the business world and on
labor.
THE HEYDAY OF PROFIT SHARING
Dr. Marquis has made the remark
that Ford's most valuable contri-
bution to humanity thus far, has been
his discovery of some very profitable
kinds of philanthropy. It was claimed
that the profit sharing plan was not
only a boon to the workers but a source
of great material advantage to the
company. This Mr. Ford himself
.avowed. "The pa\Tnent of five dollars
a day for an eight hour day," he says,
"was one of the finest cost cutting
moves we ever made." The Educa-
tional Department was even more
pronounced in its verdict, which
reads:
The Ford Motor Company has found that
all this investment, profit sharing, factory
en\aronment, comfort, educational work,
looked at from the cold blooded point of
\-iew of business investment, is the very best
investment it has ever made. Further, this
is capable of such proof as would be com-
petent in any court of law.*
Representatives of the company took
pains to cite evidence that the material
fife of employees changed for the
better. In savings, life insurance,
ownership of homes, better housing,
the high minimum left its indelible
mark. Also facts were adduced to
show that under the plan there was
a marked increase in labor efficiency
and in the output of various depart-
ments.
Even more impressive was the de-
cline in turnover. The average num-
ber of employees for 1915 is given as
18,892. Yet the company was obhged
to hire only 6508 men that year, the
majority of whom were taken on for
new jobs. Such was the revolution
accomplished from a turnover in 1913
of about 400 per cent, and to name one
month, in November 1912 of 42 per
cent.
There was a marked reduction in
absentees. Mr. Lee states that the
daily absences declined from ten per
cent to less than one-half of one per
« Ford Times, July 1916, p. 549.
Levin: Ford Profit Sharing
83
cent (exclusive of times when epidem-
ics of grippe, colds, and other human
ills prevailed). The Ford Times for
July 1916 reported: "In the Ford
Motor Company the average (absen-
tees) won't reach one per cent of
30,€00 men (per day)." In 1917 how-
ever, absences had taken a turn for the
worse. In August 1917, 7.2 per cent
were absent, in April 1918, 6.5 per cent,
and the best month in the fiscal year,
previous to June 1918, i.e., November
1917, showed an absence record of 3.2
per cent. On March 11, 1918, 4.7
per cent did not report for work and
the company paper, the Ford Man,
several days later uttered this com-
plaint: ''There are too many em-
ployees who stay away from work
without good reasons."
An example of the whimsicahties
the company was given to in those
days is shown by a curious practice
in regard to tardiness.
A man late three times in a year without
good excuse is given a hearing before an
impartial court in the department. If it
appears that the man was at fault he is as-
sessed from $10.00 to $25.00 which is given to
charity. Upon the next pay day he is taken
in an investigator's car to the house of some
worthy people in need, to whom he, person-
ally, hands over the stipulated amount.
This plan punishes the offender, teaches
him the pleasure of giving and helps some
one in need. ^
It is not known whether Ford was con-
sulted about this ingenious measure,
nor whether he would have been ill
disposed to it at the time when the cup
of goodwill was near overflowing,
yet it seems disturbingly out of place
in the factory of a man who soon came
^ Ford Times, Jan. 1916, p. 272.
to be know as an implacable foe of
charity.
Doubtless profit sharing acted as a
deterrent to quitting or even extended
absence which might lay one open to
ultimate discharge. If a man wished
to be rehired after quitting, he had to
take his chance as a new man. If on
account of a good record with the com-
pany he was rehired, his status was
that of a new man, even having to bide
his time through the regular waiting
period before sharing profit.
i^nother important asset to the
company was the system of suggestions.
The company wisely concluded that
out of the sum total of endeavors and
experiences of thousands of employees,
touching the most minute processes
incident to the manufacture of the
Ford car, some exceedingly useful
suggestions might be had. Moreover
the men might be expected to con-
tribute suggestions willingly if well
disposed to management. The com-
pany, therefore, sought to capture at
least a considerable part of this re-
serve of special knowledge hidden in
the minds of the men by placing boxes
in different locations in the plant,
carrying a supply of envelopes and
blanks, by pubhshing honor rolls, by
the incentive of promotion, by direct
appeal, and subsequently by placing
at the disposal of the workers the col-
umns of the Ford Man. The last
proved a ready channel for a flow of
suggestions on safety, mechanical im-
provements, sanitation, shop opera-
tions, and even human relationships.
Time and again suggestions came in
that proved of great value to the com-
pany, and acknowledgments were fre-
quently made of devices that brought
84
Levin: Ford Profit Sharing
about a saving in stock, promoted
safety, or increased production.
It appears that the restiveness of
the men in 1918 interfered with the
operation of suggestions. One diffi-
culty was the suspicion that foremen
or subforemen would take the credit.
It was necessarj^ to lay dowTi some
rule to remedy this evil, and this was
the rule: "It is asked of the foremen,
that when a suggestion reaches them,
that they take it and the man who
gives it directly to the superintendent."
The foremen, too, were given assurance
that they would benefit through sug-
gestions because of larger records in
production, and would derive personal
benefits where the men turned in the
largest number of suggestions.
Of no slight importance was the ad-
vance in safety administration and the
reduction in accidents. The depart-
ment was established in 1914. By
January 1917 it had seventeen in-
spectors looking after grinders, punch
presses, cranes, elevators, monorail
cars, new machines, etc. In that
month the company was able to make
the boast that in the past year Ford
accidents had decreased 80 per cent
in the face of a 100 per cent gain in the
number of employees. On May 17,
1918, a Ford pubhcation claimed that
in the past eighteen months, the Ford
company had established
what may be considered without fear of con-
tradiction, two new world's records, along
lines of accident reduction: 1. Reduction
of lost time accidents, 74.2 per cent.
2. Eleven months without fatal accident;
first fatality in almost a year on April 20,
1918.
Such, then, were some of the bene-
fits the company was enjoying. And
profits were enormous. For the ten
months ending July 31, 1915, they
were $23,426,661.53, and for the next
fiscal year $57,056,428.85, despite its
f ree-handedness in the matter of wages.
With regard to this fiscal year (ending
July 31, 1916) Ford said:
Our statement shows whether it (profit
sharing) has worked or not. It shows that
we have made a profit of about ?60.000,000
and at the same time have paid our men
the very highest industrial wages.
WELFARE AND GET-TOGETHER
It must be remembered that profit
sharing interlaced with a variety of
services gratuitously offered to em-
ployees. The period from 1914 to
1918 may perhaps be designated as
"the era of good feeling," when the
ministrations of the company for the
weal of the working force grew to
an unprecedented abundance. The
schools came into existence. There
was the English School starting in
May 1914, the Apprentice School to
instruct workmen in toolmaking, the
Henry Ford Trade School, opening in
October 1916, and enrolling boys from
twelve to fifteen for both academic
and industrial training, and the Ser-
vice School, organized January 1,
1918, to train mechanics who came
from Ford dealers to a knowledge of
the Ford car and tractor, and to give
instruction to foreign students in
Ford methods and products so as to
fit them to become service executives
or to hold responsible positions in the
foreign field.
The EngUsh School began shortly
after the inauguration of profit shar-
ing, with one teacher and twenty
pupils. In June 1916 the enrollment
Levin: Ford Profit Sharing
85
reached 2500, including 300 Americans
studying mathematics, oratory, and
psychology. By December of that
year the enrollment had mounted to
2700, with 163 volunteer teachers,
all employees of the company. The
school gave foreigners instruction in
reading, writing, and speaking simple
EngHsh, the work arranged in 72 lesr
sons completed in 36 weeks. The
reading concerned itself with such
matters as "care of body, bathing,
clean teeth, daily helps in and about
the factory, including safety first and
first aid, matters of civil government
of state and nation, how to obtain
citizenship papers, etc." It offered
a diploma to its graduates signed by
officers of the company and the Edu-
cational Department, which was also
accepted by the United States district
officials at Detroit as entitling holders
to first papers without further exam-
ination.
There can be no doubt that the Ford
English School and Trade School
constituted the most constructive
achievements of the Ford Motor Com-
pany or the Educational Department
of the company during this period.
The English School, abandoned about
1922, more than justified its existence.
The company succeeded, by strict
measures, in making the EngUsh
School reach out to great numbers of
the foreign workmen who needed its
help. In 1919 thirty-eight employees
were discharged because of their re-
fusal to learn Enghsh. It was ex-
pected of workers and foremen that
the names and numbers of all men,
unable to speak, read, and write
Enghsh, should be sent in to the
school.
In the companionship of these insti-
tutions, one must not fail to mention
the Medical Department and the Legal
Aid Department. The Medical De-
partment by 1920 was
a tv/enty room institution, including a
modern operating room, a six bed ward and
annex, a laboratory, an X-ray department,
a two chair dental office, a pharmacy and
dispensary, large waiting and examining
rooms, etc.
The staff included a surgeon-in-chief,
operating surgeon, roentgenologist,
specialist in tuberculosis, eye and ear
specialist, nose and throat speciaUst,
specialist in skin and other diseases,
two dentists, a bacteriologist, two
pharmacists, an anesthetist, and 96
first aid men and clerks.
In August 1917 the Legal Aid De-
partment consisted of four attorneys
and one member who speciahzed in
real estate appraisals and in building
and contracting matters. The de-
partment offered advice and assist-
ance free of charge in all matters
involving legal questions, insurance,
investments, settlements of disputes,
purchase of real estate, and filling out
and securing naturalization papers.
In the month specified 2915 employ-
ees took various problems and troubles
to the department. There were 53
appraisals, i.e., property was examined
and opinions rendered as to its value
and condition, abstracts were ex-
amined, contracts signed, and deeds
executed. (The company did not
handle all abstracts presented for
examination.) There were 227 gar-
nishment cases and in this connection
40 appearances in court for employees.
Thirty-seven were aided in obtaining
citizenship papers. The department
also assisted thousands of Ford men
from December 18, 1917 to January
86
Levin: Ford Profit Sharing
17, 1918, in making out questionnaires
in connection with the national selec-
tive draft, and offered employees ad-
vice in regard to the making out of in-
come tax returns. The benevolent
motivation behind this department is
sho^^^l further in these words: "If an
employee through sickness or unfore-
seen circumstances is unable to meet
pajTnent on the First Liberty Loan,
the factory legal department will help."
In the period 1918-1920 the good
fellowship impulse seems to have
reached its greatest height. Clubs,
get-togethers, entertainments, and
dances fill the stage. We hear of the
activities of a Ford Bowling League, a
Ford Billiard League, a River Rouge
Gun Club, a Ford Eagle Athletic
Club, a Ford Male Chorus, and a
nascent organization "of young women
from the factory and men whose musi-
cal education is not quite up to stand-
ard for the chorus." The old Ford
Band, organized in 1911, offers its
regular concerts of "half classical and
half popular music," which the em-
ployees and their families may attend
free of charge. The Athletic Club
gives a dance which is attended by the
Rouge officials and their wives. A
carnival dance is given by the em-
ployees of the blast furnace, and the
Hot Blast Orchestra we are told
"tuned up and let go." The men of
the "W" building hold a get-together
banquet, and the colored employees of
F-1 department in the foundry hold a
get-together picnic, marked by feats of
skill, games, and joy-making antics,
and honored by the attendance of
several of their foremen.* There is a
Transmission Parts Department en-
tertainment, one of the Pressed Steel
Tool Department, and one of the
8 Ford Man, July 17, 1920.
Triple Gear Department. There are
"Wednesday evening get-together
entertainments for Ford men and
families held in the school auditorium
under the direction of the Department
of Safety and Hygiene," and we learn
that one night had been given over to
the Drop Forge and Heat Treat De-
partments, and that a section of the
entertainment was furnished by their
own entertainers, including the Heat
Treat Darky Quartet.
Company stores started out with a
cash and carrj'' store opened at High-
land Park on December 2, 1919. Their
purpose was to give the most practical
help to the general welfare of the "big
Ford family." The stores sold gro-
ceries, drugs, meat, shoes, pillow cases,
bed sheets, student suppUes, ready
made clothes, tailoring patterns and a
great many other necessary things.
In the midst of all this, the Ford
editorial writers did not miss the op-
portunity to drive home the moral.
In all the annals of industry there is no
other organization like that of the Ford
Motor Company. Nowhere else are the
conditions which surround labor so delight-
fully huniane as here, nowhere else is labor
rewarded as practically as here, nowhere
else are matters so freely in charge of the
employees as here.'
Such dispensations are typical,
other example is the following:
An-
It has been the desire of the Ford Motor
Company to have an ideal factory organiza-
tion where each worker was not only satis-
fied with his leader and the all round en-
vironment of his work ; where each emploj ee
understood the policies of the company and
was enjoying labor in an atmosphere thickly
charged with the spirit of help the other
fellow.
(Manuscript received April SO, 1927.)
"Ford Man. Jan. 3. 1919.
Iron Men for Iron Ships
By Commander D. E. Ctjmmings, United States Navy
Of the separations from the United States Navy for 1923 about
32 per cent were by desertion and 34 per cent by other means which
did not benefit the Navy. With an enlisted force of 86,000,
courts-martial were at the rate of 18,000 a year.
This condition has been improved by making Navy life more at-
tractive and by obtaining men who are better able to adapt
themselves to it. Scores in an intelligence test were positively
related to fitness for Navy life and negatively related to delin-
quencies.
With the presentation of these and other related facts Commander
Cummings shows the falsity of some of the popular notions of
what the present day Navy demands of its men.
IT IS recorded of a famous admiral
who lived to see sails give way to
steam, and wooden ships to those
of iron and steel, that he expressed his
distaste for the new order in these
words, "Formerly the Navy had
wooden ships and iron men, now it has
iron ships and wooden men."
Unhke his predecessor, the modern
Navy man is drawm from the youth,
largely of inland states, and is not a
professional mariner. He comes from
the freedom of an American home into
a life that is inherently artificial, a
life that removes him from many of
the normal contacts to which he has
been accustomed and substitutes
wholly different ones, that imposes
upon him an unaccustomed discipline,
a regulation and close supervision over,
not merely his work, but his eating,
his sleeping, his clothing, his recrea-
tion, and even his conversation.
Under the stress of these new and
irksome restrictions, he is called upon
to work hard, to keep unaccustomed
hours, to be at the constant beck and
call of his official superiors, and to
quaUfy as a skilful and responsible
member of a very complicated fighting
organization. The ultimate result of
the process is a great development of
the man as an efficient social unit ; but
it tries his metal severely. If he has
not the necessary character basis he
will not be able to keep up with the
procession.
In 1923 the number of men who
were unable to adapt themselves to the
Navy life had grown to excessive pro-
portions. Evidences of this fact were
found in the high percentages of de-
serters and of disciplinary offenders.
Of the separations from the Navy,
31.6 per cent were by desertion, 33.8
per cent by other means which did not
87
88
CuMMiNGs: Iron ^len for Iron Ships
benefit the Navy, and only 44.6 per
cent by honorable discharge or transfer
to the Fleet Reserve. The turnover
had risen to over twice what it would
have been had all men duly completed
their contracts. Courts-martial of
various classes were at the rate of
18,000 a year, with an elisted force of
86,000. These indicated a very ser-
ious situation calling for betterment.
Too many of our men were not able
to adapt themselves to the conditions
of life in the Navy.
Two remedies appeared: First, to
adapt Navy hfe to these men; second,
to obtain other men more able to adapt
themselves to Navy life. Both of
these remedies were appHed, with the
result that conditions have been
greatly improved, desertions have
dropped to a minimum, and reports
from the Fleet show a much higher
quality of recruits.
TEST SCORES AND FITNESS FOR
NAVY LIFE
In examining the causes of the un-
favorable situation, an investigation
was made to determine what relation,
if any, general intelligence as indicated
by a typical psychological test bore to
the ability or inability to make good in
the Navy. For this investigation, the
O'Rourke General Classification Test
prepared by Dr. L. J. O'Rourke, now
Director of Research of the United
States Civil Service Commission, was
used by the Bureau of Navigation,
which is the Naval Bureau charged
with personnel matters.
In considering the use of tests as an
indication of general fitness for life in
the Navy it must be recognized that the
Navy offers many advantages as a
laboratory for the study of such
matters. For example, there is a con-
stant influx of men, most of whom are
approximately of the same age and
who are representative of the whole
country, selected in such a manner as
to eliminate as far as possible the
physically unfit and those of deter-
minable bad character, together with
the illiterates. These men undergo,
upon admission, a standard course of
training under similar conditions for
periods of four months. The tests are
given under standardized conditions
during this training period and before
their service character has been de-
veloped. Complete individual records
of the advancements and the delin-
quencies of these men are kept and
these records are available at any
time for examination by officials in
the Bureau of Navigation. Thus
many things contribute toward making
the Navy a good personnel experi-
mental laboratory.
Other conditions, how'ever, are not
so favoral^le from a laboratory point
of view. Upon completion of training
the men are sent to ships whose charac-
teristics differ widely; some are large
and comfortable, others are small and
very uncomfortable, some are
stationed in interesting foreign ports,
others in uninteresting places, some
require a routine of widely varying,
strenuous, trying work, while others
are engaged in work of a very constant
and not very strenuous character. In
the same ships some men work regular
hours at the same work every day,
while others work at irregular hours
and are subject to constant interrup-
tions. Conditions are like those which
would result if all the barber shops,
caf(5s, railroad stations, business
houses, courts of law, churches, thea-
CuMMiNGS: Iron Men for Iron Ships
89
tres, and other activities of a small
city were thrown together in the space
of one building, which also served as
the sleeping and recreation space for
all those who work in the building.
Add to this the fact that many of the
tion of tests with success in Navy life
of value only after a very large number
of observations have been recorded.
Upon starting to investigate the
relationship between tests and per-
formance, certain material was found
DESERTEfiS SCORED^ RECRUIT5 IN GENERAL StoRED ^
Fig. 1. Percentage Distribution of Intelligence Test Scores of 500 Deserters
AND 2000 Recruits in General, United States Navy
activities are operative night and day,
and that all of the men present are
called upon night and day at times,
and it will be realized that the life
while interesting is sometimes very
trying, and that it is so varied as to
render any results such as the correla-
to be already on hand. The first step
in the investigation consisted in com-
paring the tests of a group of men who
had failed to make good with those of
a group who were representative of the
whole body of recruits. For this pur-
pose there were available the test
90
CuMMiNGS: Iron ]\Ien for Iron Ships
results of about 500 men who had
deserted and been apprehended; and
of about 2000 recruits. A graph of the
result of this comparison is shown in
figure 1.
From this figure it appears that the
curve of scores of deserters is con-
sistently lower than that of recruits.
Comparing the scores of a hundred
deserters with those of a hundred
recruits, it will be noted that in the
lowest bracket, those making from 0 to
10, there are 2| times as many de-
serters as general recruits, in the
next bracket, 2|, etc., while in the
highest bracket only one-seventh as
many deserters are found as general
recruits, in the next highest half as
many, and so on. From this it would
appear that, if no men making lower
than 30 on this test were enlisted, 22
per cent of deserters would be elim-
inated and only 11 per cent of men
who did not desert.
It is notable that the curve of
deserters has two peaks. This same
phenomenon appears on other curves
of undesirables. A knowledge of the
service suggests a possible reason for
this, namely, that the deserters and
other undesirables are of two classes,
one of which is made up of those who
are unable to keep up the pace by
reason of inferiority of a kind measured
by the test, and the other of those
who, irrespective of such inferiority,
are temperamentally unable to adapt
themselves.
A consideration of the data on which
figure 1 is based led to the conclusion
that, under the conditions existing at
the time, there was a relation between
delinquency as evidenced by desertion
and intelligence as indicated by the
General Classification Test. Further
study of this relation was indicated
to determine: (a) Whether this rela-
tion always existed; (b) whether a
similar relation existed between other
delinquencies and test results; and
(c) of what the relationship consisted.
To determine whether this relation
always existed it was decided to test
all recruits shortly after enlistment, in
order that examination of the records
of representative groups might be
made from time to time, and the rela-
tion of the tests to their records in
service determined. This process has
been going on for about a year, dur-
ing which conditions have been so
different that the percentage of delin-
quencies has been greatly decreased;
and not enough data have accumu-
lated to warrant further remarks on
this score.
TEST SCORES AND DELINQUENCIES
To determine whether a similar
relation existed between test results
and all delinquencies including deser-
tion, examination was made of the
records of 1000 men who had been
tested as recruits and who had been in
the service for a year. These records
were grouped in accordance with test
scores; all men testing from 0 to 10
being in one group, those testing from
11 to 20 in the next, and so on. The
percentage of delinquents in each
group was then figured, and the results
plotted. In figure 2 these results are
shown by the portion of the graph
ex-tending below the base line. It will
be noted that the largest percentage of
delinquents belongs in the lowest test
group, and the smallest percentage in
the highest test group; and that
CuMMiNGs: Iron Men for Iron Ships
91
the percentages in the other groups
progress fairly uniformly between
these extremes. There appears there-
fore to be a definite relation between
test scores and the delinquencies con-
in the higher groups. In this graph,
the groups above the line represent
those who have been promoted or who
have otherwise evidenced their useful-
ness. The very sharp and definite
PER CENT
OF £ach class
PROMOTED
SCORES ON TEST
5
PER CENT
OF EACH CLASS '5
LOST 20
(»r BtStKnoM, 3.CB,
wtesattete jkcmmu, j S
30
35
40
27%
151
m
IW.
72^
w.
zB
342
Fig. 2. Change in Status during First Year of 1000 Enlisted Men of the United
States Navy, Classed according to Scores in the O'Rourke General
Classification Test
sidered in making up the graph. It
might be expected that if delinquen-
cies were more frequent among the
lower groups, the converse would also
be true, and successes would be found
relationship between test results and
success corroborates strongly the de-
duction drawn from the curve of non-
success below the line.
Just what is the nature of the rela-
92
CuMMiNGs: Iron ]\len for Iron Ships
tionship between delinquency and test
results? The question is not easy to
answer. The above investigations
show that, under the conditions which
obtained, the delinquents were rela-
tively more numerous among low test
men, and the men who forged to the
front were decidedly more numerous
among high test men. "Was this due
to native intelligence or to schooling?
The question is of some importance.
The evidence bearing on the subject
is, at present, meager. For several
months the test scores of the groups of
recruits received each month have been
compared with the length of their
schooling. The result of these com-
parisons shows that a close corre-
spondence exists between length of
schooling and test results. This cor-
respondence is found to hold among
the recruits obtained each month,
and among those from each of the
recruiting districts throughout the
country. That is to say, the test cor-
relates with ability to get along at
school, just as it correlates with abihty
to advance in the Navy, and inversely
with delinquency in the Navy.
That this should be so will not
surprise one who is informed of the
large amount of highly technical work
which Naval enhsted men are called
upon to perform. The Bureau of
Navigation's Manual now requires for
admission to certain schools for en-
listed men, such prerequisites as
physics, algebra, plane geometry, his-
tory, geography, composition; and for
advancement in rating, ability to do
such things as aligning turret guns
and sights, handling requisitions and
surveys, handling the most varied,
complex, and delicate mechanisms,
machine shop work, handling men,
figuring of baUistic corrections, han-
dling radio communications and ma-
terial, stationing and drilling plotting
room crew or turret crew', and in-
numerable other things requiring
greater intelligence, initiative, respon-
sibility, and education than was re-
quired of the men of former days.
The difficult requirements of present
day Naval activities correspond, but
in more intensive degree, with the in-
creased complication of present day
life ashore. The need ashore has been
met by a growth of the school popula-
tion, especially those in High Schools
and Technical High Schools. "While
the population of the United States
increased about 75 per cent between
1890 and 1922, college enrollment in-
creased nearly 350 per cent and high
school enrollment over 600 per cent.
The Navy needs to take full advantage
of those schooling facilities which serve
to add to the ability of young men to
cope with these complexities. Those
who have shown the ability that the
Navy needs are available in ever in-
creasing numbers. The Navy has but
to seek them and make the conditions
attractive enough to justify their en-
listment, and progress in this respect
is being made.
Iron men, not wooden men, are
required to operate the Navy of
today.
(Manuscript received October 21, 1926.)
Tests for Mechanical Drawing Aptitude
By E. G. Stoy, Institute for Juvenile Research, Chicago
Can success in mechanical drawing be predicted through the use
of aptitude tests? Mr. Stoy's investigation of this subject is
being continued with additional tests, larger groups, and a better
criterion. Judging by the preliminary results presented here,
we may confidently expect the completed study to bring selection
and guidance for one more occupation under the wing of exact
scientific methods.
A series of tests was given in two high schools to groups of students
differentiated on the basis of promise or lack of promise in mechanical
drawing. The criterion of promise was the judgment of the teachers
supplemented by a practical mechanical drawing test. Use was made
of thirteen separate aptitude tests, concerned with spatial relations,
motihty, and mechanical ingenuity. Six of these revealed significant
group differences between promising and unpromising students: Thur-
stone- Jones Problem 4 (Paper Folding), Minnesota Paper Form Board,
Downey Group Test V (Coordination of Impulses), Downey Group
Test VIII (Flexibility), Painted Cube Test, and Freeman Puzzle Box.
THE Institute for Juvenile Re-
search in Chicago maintains a
vocational guidance service, in
connection with its cUnic for children
1 This is one of a series of articles pub-
ished by members of the staff of the Illinois
Institute for Juvenile Research, Dr. Herman
M. Adler, Director. Series C, Number 109.
The writer is indebted to Dr. Luton Ack-
erson, Research Psychologist at the Insti-
tute, for assistance in the analysis of results
and preparation of the manuscript and to
Miss Margaret O'Connor for assistance in
the computations. The writer is indebted
also to Mr. William J. Bogan, Assistant
Superintendent of Chicago Public Schools,
Mr. Grant Beebe, Principal of Lane Tech-
nical High School, Mr. R. C. Faubell, Head
of the Department of Mechanical Drawing
at Lane Technical High School, Mr. Walter
J. narrower, Principal, and Miss Opal
Daniel, Vocational Counsellor at Harper
who present problem or behavior cases.
These children come from all classes of
society, but the majority represent
Junior High School, and the mechanical
drawing instructors at these schools, for the
many courtesies extended during this study.
The writer wishes to thank also Dr. Frank
N. Freeman, Professor of Educational Psy-
chology at the University of Chicago, for the
use of several sets of his apparatus; Mr. L.
Dewey Anderson, Chief Investigator on the
Mechanical Abilities Project at the Univer-
sity of Minnesota, for material and assist-
ance in the use of the ^linnesota Paper Form
Board; Dr. Walter B. Jones, Professor of
Vocational Education at the University of
Pittsburgh, for materials used in the Thur-
stone-Jones Spatial Relations Examination;
and Dr. D. W. Castle, Vocational Director
at the Joliet Township High School and
Junior College, for materials and assistance
in constructing the criterion test.
93
94
Stoy: Tests for ^Mechanical Drawing Aptitude
cases referred by a number of Illinois
charitable institutions. Myrtle Ray-
maker Worthington, in charge of this
service, is interested in the develop-
ment of aptitude tests for occupations
into which youngsters of high school
age may be guided, to start work at or
near the apprentice level. This study
is one of several which are being di-
rected by Professor L. L. Thurstone,
of the Senior Staff at the Institute,
under the Behavior Research Fund.
If the proper predictive methods
can be developed, drafting will make
a good outlet for many of these cases.
There are several levels in the occupa-
tion, the lower ones of which require
little technical and cultural back-
ground. One may advance with ex-
perience and the help of night school
courses. The openings in this occu-
pation are many and varied, furnish-
ing one skiUed in mechanical, struc-
tural, or architectural drafting an
opportunity to select his job on the
basis of geographical location, size of
community, kind of industry, size of
company, and other factors equally
important to the job hunter.
THE PROBLEM
We are concerned with finding tests
which will differentiate individuals
with aptitude for mechanical drawing
from those without this aptitude. In
order to obtain a well-rounded pro-
gram we made a prehminary search
of the Uterature on the subject and
selected from a number of possible
tests enough promising ones to con-
sume about five class periods of a high
school student's time. High school
students were used in the study in
order to obtain a large unselected
group with equal experience on the
drawing board. In time we hope to
make similar investigations of other
tests. The tests which several of these
investigations indicate as valid we shall
incorporate into a single battery for a
final study in w^hich a random sample
will be used instead of two differen-
tiated groups. Thus, in time, we hope
to be able to predict probable success
in drafting by means of vocational
guidance tests.
THE TESTS
We chose for use in this first project,
carried out in the spring of 1926, three
group tests and three individual tests,
all of which are concerned with ability
to deal with spatial relations, with
motility, or with mechanical ingenuity.
The group tests were:
1. Minnesota Paper Form Board, ^ a test
of 64 problems in which the subject indicates
the manner in which a complete geometric
figure is built up from given parts.
2. Problems 1, 4, and 5 of the Thurstone-
Jones Spatial Relations Examination.'
a. In problem 1, the subject indicates
whether he is looking at the same face of a
flag shown in two different positions, or at
opposite faces.
h. In problem 4, the subject is shown how
a given square of paper is folded, and
punched after folding. He indicates on a
blank square how the punched holes would
appear if the paper were unfolded.
c. In problem 5, the subject is shown
pictures of blocks piled so that some of them
are entirely concealed from view. The sub-
ject indicates as directed either the number
of blocks in the pile or the number of blocks
it would take to complete a solid cube.
3. Parts V; VI-1; VI-1 and -2; VII; VIII,
and VIII-2, of the Downey Group Will-
"^ Unpublished.
' Unpublished.
Stoy : Tests for Mechanical Drawing Aptitude
95
Temperament Test.* These tests are
called, in order, Coordination of Impulses,
Speed of Movement, Freedom from Load,
Motor Inhibition, Flexibility, and Voli-
tional Perseveration.
The individual tests, scored on first
trial only, were:
1. The Painted Cube,' in which the sub-
ject is timed on his ability to build up a
three inch painted cube which he has seen
demolished into twenty-seven one-inch
cubes.
2. The Freeman Puzzle Box,' a test re-
quiring the subject to manipulate properly
a complicated system of levers for solution.
3. The Freeman Mirror Drawing Appara-
tus,' in which the subject is required to
trace the outline of a six pointed star with
a pantagraph stylus arranged so that the
points of the star are seen as a mirrored
image .
It is noteworthy that we did not use
in this program any of the well stand-
ardized intelligence tests. Several of
our tests will be recognized as prob-
lems similar to some of those included
as parts of published intelligence tests,
but we did not use a complete intel-
Ugence test for correlation purposes.
If in time we can obtain a useful re-
gression equation with several vari-
ables, some of which variables may be
parts of pubhshed intelligence tests,
we need have no concern about any
one inteUigence test as a whole unless
* See "The Will-Temperament and Its
Testing," by June E. Downey. World
Book Company, Yonkers, 1923.
' See p. 124 in "Employment Psychol-
ogy," by Henry C. Link. The Macmillan
Company, New York, 1919.
' See p. 32 ff. in "Experimental Educa-
tion," by F. N. Freeman. Houghton
Mifflin Company, New York, 1916.
^ See p. 12 ^. in "Experimental Educa-
tion," by F. N. Freeman. Houghton MifHin
Company, New York, 1916.
it be that by using the test as a whole
lower cost and greater convenience
are gained.
THE SUBJECTS AND CRITERIA
We used as subjects Freshman stu-
dents who were taking their second
semester of mechanical drawing at
Lane Technical High School and
Harper Junior High School, in Chicago.
At Lane Technical High School we
asked each of four instructors in six
different classes to select the four or
five students from his class who
showed the greatest promise of be-
coming good draftsmen if given the
proper training. They were asked to
base their selections only on their
ideas of a student's abihty to grasp
training in drawing, controlHng such
factors as tardiness, troublesomeness,
and absence. Each instructor was
asked to select also the four or five
of his students who showed the least
promise in drafting. For use as an
additional criterion the director of the
drawing work at Lane Technical High
School, who has had wide experience in
commercial drafting rooms and directs
the work of many mechanical drawing
instructors, made selections with the
same standards in mind, but based
only on a hasty inspection of the stu-
dent's completed plates and a brief
observation of the student at work.
Most of the director's selections agreed
with those of the instructors, but
where there was disagreement the case
was dropped. The cases obtained
with this procedure at Lane Technical
High School were twenty-five promis-
ing students and twenty-four un-
promising. At Harper Junior High
School there were but two classes of
9G
Stoy: Tests for ^Mechanical Drawing Aptitude
second semester mechanical drawing
students and we had to make our se-
lections from these, thus obtaining less
differentiated groups than those at
Lane. At Harper Junior High School
we rehed on the judgment of the draw-
ing instructor, who selected for us
nineteen promising cases and twenty
unpromising.
After having obtained these sup-
posedly well differentiated groups we
wished to verify the selections. That
is, we had at each school two groups,
one of which presumably was com-
posed of students with ability not only
to grasp easily the elementary drawing
work, but also to climb out of the ap-
prentice rank; the other group pre-
sumably was composed of students
with httle or no aptitude. It was
felt reasonable to assume that after a
semester and a half of instruction those
with aptitude for drafting ought to do
better work on a drawing test than
those without this aptitude. There-
fore we used a group mechanical draw-
ing test adapted from one constructed
by Mr. D. W. Castle, Vocational Di-
rector at Joliet Township High School
and Junior College, Joliet, Illinois.^
^ The mechanical drawing test used as a
partial criterion consisted of seven parts, as
follows: A completion test of geometric
terms; a group of four mechanical drawings
in which missing dimensions are called for;
a materials list to be made up from a three-
view assembh' drawing; a test in which the
three views of each of eight objects are
disarranged and are to be identified; four
three-view mechanical drawings in which
indicated dimensions on one view are to be
interpreted from a different view; six three-
view mechanical drawings in which features
of the object are to be identified on a differ-
ent view; and a three-view and sectional
drawing of a switchboard fitting to be
Although little standardization work
has been done on this test it was the
only one suitable for our needs and
available on short notice. Three fifty-
minute school periods were required to
administer this test. The distributed
scores on this test showed some over-
lapping for both the Lane groups and
Harper groups. That is, some of the
students who were promising in the
eyes of the instructor did poorer work
on the drawing test than did those
selected as unpromising. These over-
lapping cases were dropped, with the
result that we had left for our final
groups at Lane Technical High School
sixteen jiromising cases and fourteen
unpromising and at Harper Junior
High School fifteen promising cases
and fourteen unpromising. Occa-
sional absences during the program re-
duced these numbers slightly.
Figure 1 shows graphicall}' the dis-
tribution of scores on the criterion
test. The scores for the two Harper
groups average higher than those for
the Lane groups. Unfortunately, the
part of the test concerned with In-
terpretation by Features had to be
dropped as a result of the short school
period at Lane Technical High School.
However, it may be well to state that
this particular difference in size of
scores has little concern with relative
abilities at the two schools.
copied in pencil. This test is scored on
completeness, legibility, accuracy, lettering
and cleanliness, and we feel that the ob-
jectivity of the scoring method itself is
sufficiently accurate for our purpose . How-
ever, before the test is to be practicable it
must be shortened and it must be evaluated
according to the importance of its several
parts.
I
Stoy: Tests for Mechanical Drawing Aptitude
97
It will be noted that the distributions
for Harper groups show only four-
teen promising cases and nine un-
promising cases; the one promising
case and five unpromising cases used
to complete the numbers actually
tested at Harper Junior High School
were selected as usual by the instruc-
tor, but further selection was based on
their scores for only part of the draw-
ing test, due to absence.
The ratio of the difference between
the means of the promising and
unpromising groups to the probable
error of this difference is 16.3 for the
RESULTS
Tables 1 and la show for the promis-
ing and for the unpromising groups
at Lane and Harper, respectively, on
each item, numbers of cases, means,
differences in means, standard devia-
tions, probable errors of means, prob-
able errors of differences, and ratios of
differences in means to probable errors
of differences. The data for only ten
of the tests are comparable at the two
schools. The reason for this situation
is that three of the thirteen tests given
at Harper Junior High School were
LA^e.
• •
20
M,- 34.2
AA ^
30
AO
ri,-54.^
50
60
70
SO
90
KO
MAC PEC
n,- 7T6
20
30
-40
50
60
O CO b oo op
70
SO
90
lOO
Fig. 1. Distribution of Scores on Criterion Test
(Final groups — after double selection)
cases at Lane Technical High School;
this ratio for the Harper group is 10.1.
Although these ratios indicate at first
glance that the promising and un-
promising groups are highly differ-
entiated, we must consider that our
formulae assume a distribution of
fairly large numbers. We recognize
that our data do not meet this con-
dition and we feel that our results
must be questioned with this in mind,
especially at Harper Junior High
School. The problem of stability will
be mentioned again in connection with
test results.
invalidated by a misunderstanding
on the part of our examiners there.
These three tests are the Painted
Cube, the Freeman Puzzle Box and
the Freeman Mirror Drawing Test.
A glance at Tables 1 and la shows
that the probability ratios vary in size
at Lane and Harper. Table 2 shows
the rank of the probabihty ratio at
each school, exclusive of the three
individual tests the results of which
were invalid for the Harper groups.
It will be noted that there is consid-
erable agreement between the two
series of probabihty ratios. Although
98
Stoy : Tests for Mechanical Drawing Aptitude
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100
Stoy : Tests for ^Mechanical Drawing Aptitude
a Spearman rank order correlation
coefficient calculated from only ten
tests cannot be easily interpreted,
we have nevertheless found p for
these two series to be approximately
0.30. This is offered the reader for
what he feels it to be worth. It will
be noted that there are included in the
probability ratios of the results for the
ten tests acceptable from both schools,
four that are approximately 3.0 or
better at both schools. These tests
unpromising group. A probability of
forty-seven to one is not, of course,
equal to certainty, but it is a fair in-
dication that the tests may prove
ultimately to be practically useful.
Here, however, we have this probabil-
ity ratio of 3.0 or better repeated in
data from two situations. Thus, we
feel that we have increased the validity
of our tests over that which would
have been obtained from only one
situation. We feel also that our re-
TABLE 2
Rank order oj aptitude tests, based on probability ratio
NAME OF TEST
DIFF. IN MEANS DIVIDED
BY P.E. OF DIFF.
(PROBABILTTT RATIo)
Lane
Technical
High
School
Thurst one-Jones Paper Folding
Minnesota Paper Form Board
Thurstone-Jones Block Counting
Thurstone-Jones Flag Test
Downey Test VIII, Flexibility
Downey Test V, Coordination Impulses
Downey Test VI, Freedom from Load
Downey Test VIII, Volitional Perseveration
Downey Test VII, Motor Inhibition
Downey Test VI, Speed of Movement
8.95
7.05
5.99
4.16
2.96
2.63
1.75
1.59
1.58
0.91
Harper
Junior
High
School
3.28
2.76
0.97
-0.25
4.42
3.83
0.49
1.24
3.21
-1.89
BANK ORDER OF PROB.4.-
BILITY R.^TIOS
Lane
Technical
High
School
1
2
3
4
5
6
7
8
9
10
Harper
Junior
High
School
3
5
7
9
1
2
8
6
4
10
are Thurstone-Jones Problem 4 (Paper
Folding); Minnesota Paper Form
Board; Downey Group Test V (Co-
ordination of Impulses), and Downey
Group Test VHI (Flexibihty). A
probability ratio of 3.0 indicates a
probability of 0.978. Thus, accord-
ing to current statistical formulae the
probability is 0.978 or forty-seven to
one (for each of these four tests)^ that
in a similar repeated experiment the
average score for the promising group
will exceed the average score for the
suits justify the inclusion of these four
tests in a more refined study, prefer-
ably carried on in a commercial draft-
ing room.
There were previously mentioned
as being included in Table 1 the re-
sults of three tests apparently vahd at
Lane but not at Harper, due to errors
in administration. These three tests
are the Painted Cube, Freeman Puzzle
Box and Freeman Mirror Drawing.
The ratios of differences to probable
error of difference for these three tests
Stoy : Tests for Mechanical Drawing Aptitude
101
are, in order as named above: 7.49,
4.88, and 2.05. AYe should say that
the Painted Cube and the Puzzle Box
are valuable tests for our purpose.
SUMMARY
As a preliminary study of aptitude
for drafting, thirteen separate tests
concerned with spatial relations, mo-
tility, or mechanical ingenuity, were
given in two high schools, to groups
differentiated on the basis of promise
or lack of promise in mechanical
drawing. Of these thirteen tests, six
showed significant group dilTerences.
These six tests apparently useful for
mechanical drawing aptitude are:
Thurstone-Jones Problem 4 (Paper
Folding), Minnesota Paper Form
Board, Downey Group Test V (Coordi-
nation of Impulses^, Downey Group
Test VIII (Flexibihty), Painted
Cube test, and Freeman Puzzle Box.
Predictions on the success or fail-
ure of an individual cannot be made
on the basis of the results of this
study. However, when we have
uncovered enough useful tests by
the group difference method to make
a comprehensive study of aptitude
for drafting in the commercial
field, using a more objective crite-
rion, (and we are hopeful of this) , then
we may develop a regression equation
of several variables from which indi-
vidual prediction can be made within
known limits.
{Manuscript received January 7, 19^7.)
Ability and Facial Measurements
By Wm. H. Sheldon, University of Chicago
This is the third and concluding article by Dr. Sheldon on the re-
lationship of bodily measurements to social and mental abilities.
The previous articles icere ^'Morphologic Types and Mental Abil-
ity,'^ in the March number, and "Social Traits and Morphologic
Types, ^^ in the June number.
This series of articles is outstanding in its field for its care and
thoroughness. It clarifies the situation considerably, leaving the
definite impression that relationships between bodily measurements
and psychological abilities are in a few instances positive, but of
small statistical importance. Certainly they are too meager to
serve as a basis for employment practice or "character analysis."
The objective of this study was to examine the relationships be-
tween certain head and face measurements and proportions, on the one
hand, and ratings on five social traits and measurements of general
mental abihty, on the other.
The head and face measurements were made from photographs
taken with especially devised apparatus for controlling the position
of the head. The method of rating traits and measuring general
mental abihty was described in the Jourxal of Personnel Research
for March and June, 1927.
The correlations were worked out for a group of 100 college students.
There is a fairly definite but very low positive relationship between all
of the measurements of the face and head and ratings on the four social
traits, sociability, perseverance, leadership, and aggressiveness. Size
or general physical development of the head and face is positively re-
lated to these traits. The correlations between the ratings on social
traits and measurement ratios or proportions are uniformly lower
than between ratings and the simple measurements. Largeness is
more significant than shape of feature. Emotionality correlates practi-
cally zero with the head and face measurements.
Intelligence bears a low positive relation to head length, head
breadth, and head height; a low negative relation to facial length and
facial breadth; and no relationship to head and face measurement
ratios or proportions.
THE problem of correlation be- kindred devices for measuring intelli-
tween physical and mental traits gence. Especially fascinating is the
has occupied the attention of a notion of the possible existence of rela-
fairly large group of investigators since tions between ratios of head and face
the development of mental tests and measurements and mental abilities, as
102
Sheldon: Ability and Facial Measurements
103
well as between ratios of general bodily
measurements and mental abilities.
If the morphological index really bears
a general relationship to intelligence,
then it is reasonable to assume that
other ratios can be found which will
show relationship, if not to psychologi-
cal test scores, at least to some meas-
ures of mental ability. Some of these
ratios conceivably might show higher
correlations with intelligence test
scores than does the morphological
index . It is especially likely that some
of these physical measurements, or
ratios between them, might bear de-
monstrable relations to such social
abihties as those mentioned in the
preceding article. It is commonly
supposed that an individual's physical
makeup affects his social behavior
more observably and measurably at
least, than it affects his intelligence .
A great variety of head and face
measurements have been assumed by
character analysts and others to bear
such definite relations to various char-
acter traits and social traits, as to
be usable even for individual diagnosis.
A number of investigators have at-
tempted to pin down and check some
of these assumptions, but their reports
have been uniformly negative. No
scientific investigator, so far as I know,
has reported finding any significant
relations of this nature. But these
investigations have been notably in-
complete, and sometimes made under
definitely negative biases. It cer-
tainly has not been proved that some
such relations do not exist, and con-
sequently the assumptions persist.
The only answer to the problem lies
in further evidence. There is still a
need for disinterested statistical study
of possible relations between accurate
physical measurements of this sort,
and the best available measurements
of social traits.
The objective of this third section
of the present study was to examine
the possibility of relations between
certain head and face measurements
and proportions, on the one hand, and
social traits and mental abilities, on
the other. The chief problem in this
connection was the estabhshment of a
technique for making head and face
measurements which would differen-
tiate between very fine variations,
with a minimum of error. One essen-
tial to such a procedure appeared to be
that the measurements be made at the
leisure of the examiner — a condition
evidently not possible in measuring
men directly. Consequently it was
necessary to devise a method by which
measurements could be made in-
directly, without loss of accuracy.
APPARATUS FOR MAKING HEAD
MEASUREMENTS
In order to serve this purpose, a
kind of photographic apparatus was
devised. This consisted of a specially
constructed chair with a head rest
which could be adjusted to hold a
student's head in a fixed position by
appljang contact at four points. This
made it possible to photograph the
head with distance from the camera
and both horizontal and vertical move-
ment controlled. The apparatus was
also equipped with a device which
made possible a frontal and profile
photograph of a subject without mov-
ing the camera or changing the sub-
ject's relation to the chair. Thus the
investigator was able to make com-
104
Sheldon : Ability and Facial Measurements
parative three-dimensional measure-
ments of any desired area or distance
on the photographed surface, at any
time or place.
The apparatus used for this work
consisted of an adjustable chair, ad-
justable camera stand, white screen,
was attached a horizontal cross-piece,
14 inches long. At either end of the
cross-piece, and projecting forward
from it, a sliding 4^-inch horizontal
bar (C) and (D) was attached. The
padded ends of these bars, (£') and {F)
clamped against the sides of the sub-
C D
;E F
Fig. 1. Apparatus FOR Controlling Position of the Head
two lOOQ-watt lamps with reflectors,
and camera. The chair was equipped
with a head rest which is pictured in
in figure 1.
This chair was an ordinary swivel
stool, to which was attached a vertical
steel bar (A) about 3^ feet high. The
bar was fitted with a slide (B) to which
ject's head about an inch above the
ear, and could be adjusted laterally
by manipulating the slides (G) and
(//). A flattened horizontal steel bar
(7), nine inches in length, was likewise
attached to the slide, in such a way as
to hold the top of the subject's head
vertically immobile. Thus when a
Sheldon : Ability and Facial Measurements
105
subject was seated in the chair and
the three sHdes, (B), {G), and (H),
were adjusted, the head was held im-
movable at four points, (a), (b), (c),
and (d). The point (a) as well as (c)
and {d) was padded.
Two steel bars joined at right angles
were attached to the legs of the stool,
below the seat. Each was notched
in the middle so that, by inserting a
drop-piece into one of the notches, a
position of the apparatus was obtained
which was at right angles to that ob-
tained by inserting the drop-piece into
the other notch. That is, the chair
could be rotated back and forth
through an angle of 90 degrees. This
device made it possible to photograph
subjects in exactly frontal and profile
positions.
On the upper surface of the horizon-
tal bar (7) was soldered a flat steel
ruler to which was glued a millimeter
scale on white paper. This made it
possible to photograph into each of
the profile pictures the exact scale
upon which the measurements were
to be taken, and provided a further
safeguard that a measurement of a
given length on one man^s face would
be exactly equivalent to the same
measurement on another face.
The apparatus was screwed to the
floor in such a way that when in one
position the subject directly faced the
camera, and when in the other position
he presented an exact profile to the
camera. The position change was
made, of course, by swinging the
chair on its swivel, without in any way
interfering with the subject, whose
head was securely clamped in position.
The camera stand was a five-foot
vertical rod screwed into a tripod base.
To the rod were attached two sliding
clamps. To one of these clamps was
fastened a short horizontal bar which
could be attached to any convenient
fixed object (in this particular case a
high window sill) in order to steady the
stand. The other of these clamps
carried a threaded brass support to
which the camera was screwed. When
the correct distance for the camera was
determined, the stand was screwed se-
curely to the floor. Xhus the only ad-
justment of the position of the camera
which could be made was a vertical
one, to correspond to the varying sit-
ting height of the subjects. This ad-
justment was actually made during
the process of photographing, by
measuring the height of a subject's
nose from the floor, after his head was
fixed in position, and then adjusting
the height of the camera accordingly.
The camera used was an Eastman
Kodak 3A Special, equipped with an
Anastigmat lens / 6.3, and producing
a picture 3j inches by 5| inches. By
using a portrait lens attachment,
photographs were secured which gave
a measuring surface for the average
face of about 350 mm. (long axis) by
about 250 mm. (short axis). This
proved to be sufficiently large to permit
of measurements in millimeters which
showed a high degree of reliability.
It will be recalled that these millimeter
scales were photographed into the
pictures.
The measuring was done by placing
the negative over an illuminated
ground glass screen. First, the points
between which measurements were to
be taken were located and marked by
needle pricks on the negative. Then
the points of a pair of very fine dividers
106
Sheldon : Ability and Facial ^Measurements
were inserted in two of these holes,
and the distance between them was
measured. This distance was trans-
lated directly into iniUimeters by ap-
phdng the di\'iders to the scale, which
had been photographed into the pic-
ture.
The assumption seemed justified
that length or vertical distances on the
face and head were accurately repre-
sented in the profile photographs, and
hkewise, that breadth, or horizontal
distances measured on the frontal
photographs, were accurately repre-
sentative of true distances between
points on the face and head. In view
of the fact that length measurements
taken from the frontal photographs
were subject to some degree of error,
none of these measurements was used
in the investigation. Likewise no
breadth or horizontal measurements
from the profile pictures were used.
MEASUREMENTS USED
The photographs of one hundred
men were used in the investigation.
These were all freshmen whose mor-
phologic measurements had been
taken, and who had been rated on the
five social traits described in a pre-
vious section of this study. Twelve
measurements were taken. These may
be described as follows :
1. Head length (HL). The maximum
length of the head. The shortest distance
between the glabella and the occipital
point, i.e., between the prominence of the
forehead immediately above the nose and
the most projecting point at the back of the
head. Taken from the profile photograph.
2. Head breadth (HB). The ma.\imum
breadth of the head, above the back of the
ears. From the frontal photograph.
3. Head height (HH). The vertical dis-
tance of the center of the external auricular
meatus below a horizontal plane tangential
to the top of the head (from the profile
photograph). In taking this measurement,
the meatus is first located; then a horizontal
line is drawn on the negative, tangential
to the top of the head, by means of a small
steel L-square and the sharp point of a small
pen-knife; then a line through the meatus is
drawn perpendicular to the horizontal head-
tangent. The distance between the meatus
and the intersection of these two lines is
the head height.
4. Facial length (FL). The shortest dis-
tance between the nasion point (at the angle
between the nose and the forehead), and
the gnathion point (the point at the center
of the angle of the chin). Taken from the
profile photograph. The nasion point can
generally be located very easily by inspec-
tion; the gnathion is somewhat more diflB-
cult but after a little practice it can be lo-
cated with only slight probability of error.
5. Facial breadth upper (FBU). I am
applying this term to what Goring and
others call the facial breadth. Goring de-
fines the measurement as "the maximum
breadth of the face, between the most
prominent points on the right and left cheek
bones." Taken from the frontal photo-
graph.
6. Facial breadth lower (FBL). In order
to get a comparison between the upper and
lower breadth of the face, I took this meas-
urement, arbitrarih- defining it as the length
of the horizontal line between the two ex-
treme points on the right and left side of the
face, at the level of the mouth. From the
frontal photograph. In practice I found it
convenient to think of this line as that hori-
zontal line which divides the mouth into
two equal parts, rather than as the line
passing through the horizontal axis of the
mouth. This is because of the fact that
most mouths are neither s>Tnmetrical nor
horizontal.
7. Eye width (EW). This was an easy
measurement from the frontal photograph.
It was taken between the pupils, which
showed very clearly in the negatives as two
dots about the size of pin holes. The "eye
width" was the distance between the cen-
ters of these two dots.
Sheldon : Ability and Facial Measurements
107
8. Nose length (NL). The distance be-
tween the nasion point and a point at the
center of the angle at the end of the nose,
as seen in the profile. Taken from the pro-
file photograph. The nasion point has al-
ready been located. The center of the pro-
file angle at the end of the nose can likewise
be located by inspection without diflficulty
after a little practice.
9. Chin projection (CP). A perpendicu-
lar distance between two vertical lines, one
of which passes through the external auric-
ular meatus, and the other through the
most projecting point on the chin. Taken
from the profile photograph.
10. Nose projection (NP). Same as 9,
except that the second vertical line passes
through the most projecting point on the
nose.
11. Forehead projection (FP). Same as
9, except that the second vertical line
passes through the most projecting point on
the forehead.
12. Neck thickness (NTh). The mean of
the shortest anterior-posterior, and the
shortest transverse thicknesses of the neck.
The anterior-posterior measurement was
taken from the profile photograph, and the
transverse measurement from the frontal
photograph.
In addition to these 12 measure-
ments, the following 15 combinations
and ratios were used :
13. Cephalic index (Ceph. I). Head
breadth x 100 over head length. (Goring.)
14. Head volume (H Vol.). Head length
X head breadth x head height.
15. Facial index. (F Ind.). Facial
breadth x 100 over facial length x 2. The
facial breadth used here was my facial
breadth upper. (Goring.)
16. Facial length over head volume
(FL/HV).
17. Facial breadth lower over facial breadth
upper (FBL/FBU).
18. Eye width over head volume (EW/HV) .
19. Eye width over facial breadth upper
(EW/FBU) .
20. Eye width over facial breadth lower
<EW/FBL).
21. Nose length over head volume
(NL/HV).
22. Nose length over facial length
(NL/FL).
23. Nose length over facial breadth upper
(NL/FBU).
24. iVo-se length over facial breadth lower
(NL/FBL).
25. Forehead projection over chin projec-
tion (FF/CF).
26. Nose prominence (N Prom.). This
ratio represents the amount of projection of
the nose over and above the averaged pro-
jection of the chin and forehead. I ar-
rived at it by using the formula 2NP —
(CP + FP) where NP is nose projection,
CP is chin projection, and FP is forehead
projection.
27. Neck thickness over head volume
(NTh./HV).
To test the reliability of these meas-
urements, the photographs of 12 men
were re-measured and the results com-
pared with the first measurements.
Tliere were thus 144 pairs of measure-
ments to be compared. Of these 144
pairs, differences were found in only 5,
the difference being in each case,
one millimeter. Such close agreement
seems at first remarkable, but it is
easily accounted for by the fact that
the measurements were in each case
taken between the same needle pricks
in the negative.
There were in all twenty-seven
variables in this group. These were
correlated with each of the five social
traits, and with two criteria of mental
ability (scholarship grades and psy-
chological test scores) . The remainder
of the present section of this study
will be devoted to an examination of
correlations (1) between these head
and face measurements and social
ratings; and (2) between the measure-
ments and intelligence criteria.
THE PERSONNEL JOURNAL, VOL. VI, NO. 2
108
Sheldon: Ability and Facial Measurements
HEAD AND FACE MEASUREMENTS AND
SOCIAL RATINGS
Correlations in this group are shown
in table 1.
This group of 135 correlations looks
rather disappointing at first glance.
There are no really high relationships,
and there are many which are close to
zero. Eight are higher than 0.20, and
58 are higher than 0.10. Only four
in the group exceed three times their
probable errors. These are:
Sociability — head length
Sociability — neck thickness
Leadership — facial breadth lower
Aggressiveness — facial breadth lower
Twenty-four of the correlations ex-
ceed twice their probable errors. The
column headed sociability contains
nine of these, leadership has eight,
aggressiveness four, perseverance
three, and emotionality none. There
are 43 negative correlations, but onlj^
two of them exceed twice their prob-
able errors. There is a general tend-
ency toward (1) positive correlation
between four of the social traits and
all of the measurements, (2) negative
correlation between these four traits
and the measurement ratios, and (3)
negative correlation between emo-
tionality and the measurements.
Again, as in the preceding section, ^
the traits sociability, leadership, and
aggressiveness show this positive cor-
relation fairly clearly, while emotion-
ality shows the opposite tendency.
The correlations with gross measure-
ments are almost uniformly positive.
^ See "Social traits and morphologic
types," in the June number of the Journal
of Personnel Research.
Excluding emotionahtj', only four in
48 are negative. The correlations
with ratios however, show a pretty
clear bimodal distribution, or rather
two separate distributions, one on each
side of *he zero ordinate. This points
very strongly toward the conclusion
that the only relationship existing here
may be a positive relationship between
the social traits and simple physical
bigness. Let a represent a measure-
ment correlating relatively high with
a particular social trait, s. Let b
represent a measurement correlating
somewhat lower with the same trait.
Then when the trait s is correlated
with a/6, a low positive correlation
will result. When s is correlated with
h/a a negative correlation is found.
This apparently is what has happened
in this group of correlations. The
positive and negative correlations be-
tween social traits and ratios may well
be due entirely to the a/b and b/a
conditions, respectively. Thus nose
length and facial length each show a
positive relationship with sociability
(0.05 and 0.19 respectively). But
XL
^=Y- correlates —0.06 with sociability.
Both facial length and head volume
correlate positively with the same
social trait (0.19 and 0.22 respectively),
FL
but 7777 correlates —0.05 with sociabil-
ity. That is, it does not seem to be
facial length {or any other of these meas-
uremeyits) in proportion to some other
measurement that correlates with the
social traits. It see77is to be large fea-
tures in general that correlate with these
traits.
It will be remembered that the same
facts were found in the second article.
Sheldon : Ability and Facial Measurements
109
Large bodily measurements were on
the whole positively related, and small
body measurements negatively re-
lated, to these social traits.
uniform positive correlations with the
first four social traits, and they all
show a slight negative correlation with
emotionahty. Head volume, derived
TABLE 1
Correlations between social ratings and head and face measurements
(100 cases)
SOCIABILITY
PER8BVER-
B ANCE
LEADER-
SHIP
AGGRES-
SIVENESS
EMOTIONAL
EXCITA-
BILITY
Measurements
Head Length
Head Breadth. . .
Head Height
Fac. Length
Fac. Breadth U.
Fac. Breadth L.
Eye Width
Nose Length
Chin Proj
Nose Proj
Forehead Proj . . .
Neck Thickness.
0.267
0.105
0.190
0.024
0.092
0.081
0.183
-0.0S4
0.0&4
0.093
0.041
0.056
0.189
0.205
0.093
0.039
0.096
0.124
0.209
0.080
0.174
0.114
0.304
0.250
0.030
0.198
0.102
0.017
0.051
0.086
0.138
0.120
-0.154
0.041
0.213
0.178
0.002
0.083
0.116
0.031
0.046
0.002
-0.033
-0.007
0.269
0.132
0.192
0.098
■0.086
-0.006
-0.104
-0.088
0.017
0.021
-0.053
-0.070
-0.006
0.026
-0.064
0.073
Ratios
Ceph. Index. ..
Head Volume.
Fac. Index
FL/HV
FBL/FBU
EW/HV
EW/FBU
EW/FBL
NL/HV
NL/FL
NL/FBU
NL/FBL
FP/CP
2NP-(CP-FP).
Neck Th./HV.
0.162
-0.044
-0.116
0.153
0.218
0.170
0.050
-0.125
0.072
-0.099
0.088
0.164
-0.048
-0.065
0.035
0.187
0.128
0.068
0.175
0.141
-0.198
0.087
-0.128
-0.126
-0.122
0.141
-0.195
0.086
-0.182
-0.098
-0.097
0.147
-0.050
-0.078
-0.150
0.108
-0.061
0.048
-0.0&4
0.035
0.011
0.078
-0.146
0.136
-0.057
-0.032
0.097
0.126
0.184
-0.035
-0.116
-0.147
-0.085
-0.086
0.131
0.064
0.081
-0.078
0.075
0.119
0.086
-0.136
0.095
0.024
0.104
0.130
-0.058
0.113
0.054
0.050
0.080
0.048
0.068
0.085
0.130
Table 1 will repay careful inspec-
tion. Some of these measurements
are much more definitely related to
social traits than others. All three
of the head measurements show fairly
from these three, is related negatively
with aggressiveness, as well as with
emotionality. The three facial meas-
urements (Fl, FBU, and FBL) show
a distinctly higher positive relation-
no
Sheldon : Ability and Facial Measurements
ship to the social traits all along the
line, and the negative relationship with
emotionality is less marked. The
correlations between facial breadth
lower and the first four social traits are
among the highest in the group. These
four correlations average 0.21 1. There
is some truth in the notion that
"open-faced" or wide faced people are
rated higher on these social traits,
than are narrow faced people.
For eye width the same general facts
hold, but to a less extent. The same
is true of nose length. Chin projec-
tion correlates —0.15 with sociability,
and rather high with both leadership
and aggressiveness. Possibly pro-
jecting chins are not particularly well
liked. Nose projection and forehead
projection show distinctly lower re-
lationships with the social traits than
do the other measurements.
The relatively high correlation
(0-269) between neck thickness and
sociability is one of the most inter-
esting in the group. Thick necks
seem to be quite popular. This meas-
urement also correlates relatively high
with the other four social traits.
HEAD AND FACE MEASUREMENTS AND
INTELLIGENCE CRITERIA
These correlations appear in table 2.
These correlations are distinctly
lower than the other group. Only
two of the 54 exceed twice their prob-
able errors. These are head length
and grades, and head height and psy-
chological test. All three of the head
measurements show a slight positive
correlation with both of the intelli-
gence criteria. Head volume, how-
ever, shows practically a zero relation-
ship here.
The three face measurements corre-
late uniformly negatively and very low
with the intelligence criteria. Facial
breadth lower, the measurement show-
TABLE 2
Correlations between head and face measure-
ments and intelligence criteria
(100 cases)
PSYCHO-
LOGICAL
TEST
Measurements
Head Length
Head Breadth
Head Height
Fac. Length
Fac. Breadth U
Fac. Breadth L
Eye Width
Nose Length
Chin Proj
Nose Proj
Forehead Proj
Neck Thickness
Ratios
Ceph Index
Head Volume
Fac. Index
Fl/HV
FBL/FBU
EW/HV
EW/FBU
EW/FBL
NL/HV
NL/FBU
NL/FBL
FP/CP
2NP-(CP-FP)
Neck Th./HV
0.097
0.051
0.174
-0.008
-0.079
-0.052
0.065
0.029
-0.041
0.099
-0.117
0.040
0.137
0.106
0.078
-0.044
-0.092
-0.021
0.002
-0.035
0.054
0.053
-0.067
-0.054
-0.038
0.015
-0.009
-0.043
0.033
-0.014
0.051
-0.031
0.022
-0.024
-0.080
-0.054
0.078
0.003
-0.042
0.062
-0.011
-0.104
0.033
-0.037
0.094
-0.052
-0.049
-0.004
-0.042
-0.054
0.002
0.002
ing the highest correlation with social
traits, correlates —0.05 with the psy-
chological test scores, and —0.02 with
scholarship.
Eve width shows no relation with
Sheldon : Ability and Facial Measurements
111
grades, and only 0.07 with the psy-
chological test. Nose length corre-
lates practically zero with both cri-
teria. Xose projection, however,
shows a correlation of 0.10 with the
psychological test, and 0.05 with
grades. Chin projection shows prac-
tically nothing here, but forehead pro-
jection, strangely enough, correlates
negatively ( — 0.12) with psychological
test scores and —0.07 with grades.
This, upon examination of the correla-
tion sheets, proved to be due to the
influence of about six cases of markedly
protruding foreheads accompanying
low intelligence.
Neck thickness shows no relation
to either of the intelligence criteria,
although it correlated relatively high
with the social traits.
The correlations between the intel-
ligence criteria and measurement ra-
tios show uniformly nothing. IVIost
of them are less than their probable
errors, and not one is twice its probable
error. They are about half negative,
and their mean is —0.012.
CONCLUSIONS
This section of the study seems to
throw little light on the problem, be-
yond a tendency to support the find-
ings of Pearson^ and others who have
reported slight positive correlations
between all three of the head measure-
ments and intelligence. My correla-
tions are slightly higher than those
Pearson found, but the number of
cases is too small for great significance.
The fact that none of the ratios
"^ Pearson, Karl. Relation of intelligence
to size and shape of the head, and to other
physical and mental characters. Biomet-
rika, 190&-7, vol. 5, pp. 105-146.
bears any significant relationship with
intelligence points strongly to the con-
clusion that here as well as in the case
of the social traits, the relation that
does exist is much more likely to be a
correlation of the criteria with general
physical development (of the head, in
this case) than with the special devel-
opment of some anatomical feature.
The only fact I have found which seems
to contradict this conclusion is the
slight negative relationship between
intelligence and the measurements of
facial breadth. For this relationship
I know of no explanation. Perhaps
the character analysts can make some
use of it.
The following general conclusions
seem justified by the facts presented
in this section :
1. There is a fairly definite, low
positive relationship between all of the
measurements of the face and head, and
the four social traits, sociability, per-
severance, leadership, and aggressive-
ness. Clearly the factor size, or gen-
eral physical development of the head
and face, is positively related to these
social traits. The relationship is of
course very slight, and undoubtedly of
less importance than several other
factors influencing an individual's be-
havior.
2. The correlations between the so-
cial traits and measurement ratios or
proportions are uniformly lower than
correlations between social traits and
the simple measurements. Sociabil-
ity and the other traits tend to accom-
pany not a long face, or a wide face, or
a long head, in proportion to head
volume, or some other measurement,
but these traits tend to accompany
any largeness of feature whatever.
112
Sheldon : Ability and Facial Measurements
3. There is a low negative correla-
tion or no correlation at all, between
niost of the head and face measure-
nients, and emotionality.
4. There is a low positive relation
between intelligence and all three
of the principal head measurements,
namely, head length, head breadth,
and head height.
5. There is a %^ry low negative rela-
tion between intelligence and the
principal face measurements, namely,
facial length and facial breadth.
6. No relation could be found be-
tween inteUigence and head and face
measurement ratios or proportions.
7. The possibility of curvilinear re-
gression was carefully checked. No
non-linear relations were found.
(Manuscript received December 20, 1926.)
author's note
In the March number of the Journal of
Persoxxel Research this year, I reported
a study on "Morphologic types and mental
ability," in which 1 found a consistent
though very low relationship between
"Morphologic Index" and both intelligence
test scores and scholarship. This partially
supported an earlier similar finding by the
late Dr. Sante Naccarati at Columbia,
which was published under the title "The
morphologic aspect of intelligence," in the
Columbia University Contributions to
Philosophy and Psychology, No. 45, 1921.
Professor Ben D. Wood calls attention to
the fact that the correlations presented by
Naccarati, between morphologic indices
and intelligence tests, are consistently
though slightly higher than those between
morphologic indices and scholarship grades.
According to table 35, page 91, in "Wood's
measurement in higher education," Nacca-
rati found a positive correlation of 0.123
between morphologic index and first semes-
ter scholarship (67 cases), as compared with
a correlation of 0.356 (shown in table 33,
ibid.) between morphologic index and
scores on the Thorndike test (75 cases). In
the study which I reported, the correlation
between this index and scholarship was
0.114, and that between the index and scores
on the National Research Council test was
0.136 (N = 450). That is, I found about
the same relation as did Naccarati between
morphologic index and scholarship, but a
distinctly lower relation between the former
and intelligence test scores.
There are at least three possible explana-
tions of my relatively lower correlation
between this index and test scores. First,
the Thorndike test, being longer and pre-
sumably more rigorous, may actually meas-
ure abilities not adequately measured by
the shorter test, yet somewhat related to
morphology. Second, Naccarati's rela-
tively high correlation of 0.356 for 75 cases
maj' have been a statistical accident, which
was corrected by using 450 cases. Third,
my subjects, who were students at the Uni-
versity of Chicago, may have shown the re-
lationship less distinctly than did Nac-
carati's subjects, because of greater racial
heterogeneity. For example, my subjects
were between 15 and 20 per cent Jewish,
and the assumption is commonly made that
this race is naturally more macrosplanchnic
than Nordics. Doubtless still other factors
are involved. The only adequate answer,
of course, lies in further investigation.
Scholarship and IntelHgence
Relationships for the Same Groups Throughout the
College Course'
By J. B. Miner, University of Kentucky
The results ivhich Dr. Miner presents go to prove that scholarship in
the later years of a college course correlates more than twice as high
with first semester's grades as with scores in an intelligence test.
The question is left open as to whether it is on the whole desirable to
use first semester's scholarship as a forecast of later college success.
It is a waste of time and money for both college and failing student.
Then, too, such a procedure is apt to instill an inferiority feeling into
the weak student and add an undesirable person to the representatives
of the college. The solution of the problem of picking college
students is still in the hands of research workers.
The relation of Army Alpha test scores to student survival was
studied in a group of 460 students who entered the College of Arts and
Sciences at the University of Kentucky in 1921 and 1922. There was
practically no differentiation among those scoring 110 or more, but
those scoring below 110 dropped out in relatively higher proportion.
The relationship of Alpha scores and first semester's scholarship to
later scholarship was studied for a group of 102 graduates of the College
of Arts and Sciences and a group of 41 graduates of the Engineering
College. In the Arts College Alpha scores correlated 0.29, and first
semester scholarship 0.58, with scholarship for the remaining seven
semesters of the course. The corresponding figures for the Engineering
College were 0.19 and 0.59.
In the Arts College, Alpha scores correlate 0.37, 0.20, 0.29, and 0.29
with scholarship for each of the four years of the course ; in the Engineer-
ing College the correlations are 0.27^ 0.25, 0.29, and 0.56. The author
interprets these figures to mean that in the Engineering College the
faculty tends to prefer those traits of personality which are associated
with tested intelHgence, whereas the scholarly qualities developed in
an Arts course are not aligned with tested intelligence.
W
E NEED correlation studies each coefficient computed. Safe com-
which give the relation of test parisons cannot be made when the
scores to scholarship for the
, X • 11 ^ Read at the national joint conference
same group each semester m college. i x- i i „^„i, „„^ .+„
. ° on educational personnel research and stu-
A common fault with similar studies is jent guidance. May 14, 1926, at Minne-
that they have changed the group for apolis, Minn.
113
114
jNIiner: Scholarsliip and Intelligence
correlations are tabulated for a large
group the first semester and rapidly
dwindling parts of this group for later
semesters. The question whether the
reduction of correlation for the later
years in college is due to the gradual
reduction of the group toward the sen-
ior year has been left unanswered.
Neither is it safe to assume that one
can allow for the differences between
the groups by watching to see whether
the range of scores has been reduced,
and by then allowing for the change in
deviation by correction formulas.
The studies here reported were in-
tended to find the relation of tested
intelligence to scholarship for the same
groups and also to find the relationship
of Alpha scores to elimination from
college. Inasmuch as it was possible
to follow, for complete records, only
102 who graduated from the College of
Arts and Sciences and only 41 who
graduated from the Engineering Col-
lege, similar studies must be made
before any final conclusions are pos-
sible. For the problem of elimination
the results are somewhat more reliable
since the freshman group studied con-
sisted of 460 cases in the Arts College.
These were followed until 166 reg-
istered for their senior year.
In his inaugural address President
C. C. Little,- of the University of
Michigan, characterized as "wasteful
and cruel" the common practice of the
colleges which report a mortality of a
third of their students during the
freshman year. We must seriously in-
quire whether the experience of two-
thirds of our college students who
never finish their college courses is a
^ C. C. Little. Inaugural Address.
School and Society, 1925, vol. 22, p. 570.
profitable experience for them. Is the
theory correct which assumes that one
year of college work is better than
none? In particular is the theory
right for those students who leave
before their sophomore year, realizing
that here is one field of endeavor in
which they have proved to be failures?
ALPHA SCORES AND STUDENT
MORTALITY
The data which are presented in
table 1 throw a little light on such
T.\BLE 1
Elimination in relation to Alpha scores for
students entering College of Arts and
Sciences in 1921 and 1922
PER CENT REGISTERING IN
ALPHA
NUMBER
OP
FRESHMEN
SUCCEEDING TEARS
SCORES
Sopho-
more
Junior
Senior
(161-197)
49
77.6
61.4
49.2
151-160
47
70.2
51.1
38.1
141-150
45
66.7
57.8
44.5
131-140
60
76.7
60.0
48.3
121-130
62
79.0
59.8
45.3
111-120
56
75.0
53.6
52.7
101-110
50
68.0
44.0
26.0
91-100
38
71.1
55.3
29.0
(39-90)
53
50.9
28.3
3.8
problems.^ The group which was
studied for the relation of elimination
to tested intelligence consisted of those
for whom records w^ere available who
entered the College of Arts and
Sciences at the University of Kentucky
in 1921 and 1922. For these 460
students the discontinuance of their
course was not related to tested in-
tellectual capacity among those whose
' The writer is indebted to Virginia Omer
Dur])in and Ertna Juhl for the preparation
and calculation of data.
Miner: Scholarship and Intelligence
115
score in Alpha was above 110 points.
Below 110 on Alpha, tested intelli-
gence was apparently important for
this group. For those with scores
below 91 it was of great importance.
Below that score only 2 among 53
students who started the freshman
year registered finally for their senior
year. These two students were prob-
ably inadequately tested with their
freshman group. They had left before
the study was made and could not be
retested.
The data are based on the fii'st test
records of students who were examined
in groups, usually at the beginning of
their college course. They do not
allow for those students who may yet
go on with their college work at Ken-
tucky or for those who have gone on
at other colleges after first starting at
Kentucky. But such students are
probably compensated for by those of
low ability who left without being
tested and by those whose intelligence
was better than their scores indicated.
AU students who quit during the first
six weeks were also omitted since
their names did not get into the per-
manent class records at the registrar's
office.
At Stanford University it has been
estimated that a third of the budget
for instructional purposes was formerly
spent on students labeled unsatis-
factory or doubtful. Stanford has
since changed its admission procedure
to ehminate a considerable part of this
annual waste of §335,000. Those
who are not adapted for college work
will hereafter be saved many years of
misplaced endeavor by Stanford Uni-
versity. They will undoubtedly find
fields in which they are better adapted
for service. They should be able to
get into such fields from six months to
a year sooner.
THE PREDICTION OF SCHOLARSHIP
Taking up next the correlations
of tested intelhgence and scholarship,
the evidence wiU be presented for
Kentucky groups in the College of
Arts and Sciences and the College of
Engineering. Even on the basis of
these somewhat hmited figures, it
seems safe to say that scholarship can
be better predicted on the basis of the
first semester's average scholarship
in college than on the basis of an
intelhgence test score.
Table 2 shows the relation of first
semester's scholarship to later scholar-
ship, when scholarship is calculated
in the ordinary way by the registrar's
office. This office weights according
to credit hours a mark of A as 3, B as
2, C as 1, and below C as 0. In
correlating the first semester's scholar-
ship with later scholarship correct
procedure requires that one shall not
correlate the single semester's scholar-
ship with any later scholarship with
which it forms a part. The coeffi-
cients are therefore omitted between
first semester's scholarship and total
freshmen scholarship and total scholar-
ship for the four years. Moreover, the
correlations for longer periods are
never averages of other correlation
coefficients, but are always on the
basis of average scholarship for the
periods mentioned.
The first thing to note is that the
first semester's scholarship in the Arts
college correlates twice as well as does
Alpha with the average scholarship
for the remaining seven semesters of
116
Miner: Scholarship and IntelUgence
the course. The actual figures are
0.58 and 0.29. In the Engineering
College the first semester's scholar-
ship correlates three times as well as
does Alpha with the average of the
semesters is 0.52, while the median
correlation of Alpha with the same
semesters is 0.29. In the Engineering
college, Alpha shows somewhat better
for the prediction of later semesters.
TABLE 2
Correlations of first semester's scholarship with later scholarship and correlations of Alpha
scores with scholarship
College of Arts and Sciences, Classes of 1924 and 1925
With:
First semester's scholar-
ship
Alpha scores
CORRELATIONS OF SCHOLARSHIP FOR THE PERIODS INDICATED
Freshman Sophomore
Junior
Senior
X 0.67 X 0.450. 520. 53]0. 580. 51 0.520. 530. 440. 520. 58
0.50 0.37 0.37 0.07 0.32 0.20 0.29 0.26 0.29 0.30 0.25 0.29 0.29
STANDARD DEVIATIONS OF SCHOLARSHIP*
0. 560. 51 0.48J0. 51 0.5110. 460. 55,0. 50i0.47|0. 550. 5110.49,0. 39
College of Engineering, Class of 1923
With:
First semester's scholar
ship
Alpha scores
CORRELATIONS OF SCHOLARSHIP FOB THE PERIODS INDICATED
Freshman
Sophomore
Junior
Senior
X 0.63 X 0.290. 500. 600. 340. 230. 380. 260. 630. 38;0. 59
0.14 0.40 0.27 0.23!0.38 0.25 0.37'0.110.29 0.67'0.37'0.560.19
I I I I I I i i I
STAND.VRD DEVIATIONS OF SCHOLARSHIP*
0.60'0.40'0.38'0.42'0.48'0.39l0.60'0.42'0.46'0.48'0.40!0.38'0.30
* The standard deviation of the Alpha scores was 24 in the College of Arts and Sciences
and 21 in the College of Engineering.
later scholarship. The actual figures The median of the seven semester-
are 0.59 and 0.19. If one asks for the correlations with the first semester's
prediction in the Arts college from the scholarship is 0.34. The median of
first semester's scholarship for any the correlations of Alpha with the
later semester's scholarship, the me- same semesters is 0.37, which is prac-
dian correlation with any of the later tically the same.
Miner: Scholarship and InteUigence
117
On the whole it is apparently safe
to say that, after a student has been in
college one semester, that semester's
scholarship will predict his later aver-
age scholarship or any semester's
scholarship in the college better
than will Alpha.* Before the first
semester's records are available, how-
ever, as Walter Dill Scott^ has stated,
the grades received in college agree
better with scores received in mental
alertness tests than with any other
"procurable single factor."
COLLEGE SELECTION AND TESTED
INTELLIGENCE
One other comparison may be made.
What differences are there between
colleges in their selection of students
during the college course? It is cur-
ious that this problem has not been
studied before. It is most suggestive.
While the present data afford only
tentative results, they open up a
fascinating field for further study.
Tracing the correlations between
Alpha and average scholarship through
each year in college, we find opposite
* A recent paper gives correlations be-
tween the first year's average scholarship
at Yale and subsequent years for the same
groups. The median of 18 coefiicients was
0.70, at least 0.30 greater than the intelli-
gence test scores correlated with scholar-
ship for a variety of groups there. No
comparisons with test score predictions are
given for the same groups. Tests corre-
lated about 0.17 higher with scholarship in
the Arts course than in the Science course.
John E. Anderson and Llewellyn T. Spen-
cer. The Predictive Value of the Yale Clas-
sification Tests. School and Society, 1926,
vol. 24, 305-312.
' Walter Dill Scott. Intelligence Tests
for Prospective Freshmen. School and
Society, 1922, vol. 15, p. 385.
tendencies at Kentucky in the College
of Arts and Sciences and the College
of Engineering. For the Arts college
a significantly higher correlation is
shown with the scholarship for the
freshmen year than for those years
which follow. The coefficients in
order of years are 0.37 with freshmen
scholarship and 0.20, 0.29 and 0.29
with the three following years. For
the Engineering CoUege, the Alpha
correlations maintain a level of about
0.27 until the senior year when the
coefficient jumps to 0.56. The figures
are, 0.27, 0.25, 0.29, 0.56. The stand-
ard deviations of Alpha and of scholar-
ship each semester are given in the
table, but they do not account for this
sort of change.
On the basis of data from these
small classes, any conclusions are, of
course, tentative; but an interpretation
may be ventured for the purpose of
arousing interest in the problem. If
the Engineering College in its senior
year comes, as it apparently does, to
grade its students more Hke the scores
represented by Alpha, does its faculty,
as the course draws to a close, tend to
prefer those traits of personality which
are more in fine with tested intelh-
gence? Perhaps engineering colleges,
more than any others, are priding
themselves in preparing their gradu-
ates for executive positions. Alpha is
known to correlate fairly well with
executive success. Is the engineering
faculty unintentionally selecting to-
ward tested intelhgence in the senior
year, at least at Kentucky?
On the other hand, Arts colleges
tend to pride themselves on develop-
ing scholarly qualities. Some of them
at least try to do so. If so, may it
118
Miner : Scholarship and Intelligence
not be that fundamental qualities of
scholarship are not so well brought to
the front in the freshman year as later
in the Arts courses? Alpha may not
predict them so well as it does ex-
ecutive traits. After the freshmen
year, the correlations with Alpha in
the Arts College are consistently lower.
Other interpretations are, of course,
possible, but the results at least are
true for these two examples of classes
in Arts and Engineering.
The more fundamental question of
w^hich sort of traits, those of the ex-
ecutive or those of the scholar, are of
most service to society, is merely
opened up by this study. Possibly
Alpha measures better such qualities of
the executive as quick insight into new
situations, quick discovery of prob-
lems, quick decisions, — traits which
society quickly and abundantly re-
wards by financial success. Possibly
persistent, broad, and fundamental
scholarship is more consistently re-
warded in a general course. Perhaps
scholarly and research qualities may be
more properly claimed for its product.
Both types of traits are undoubtedly
valuable for society. Who shall say
which is more valuable? As a parting
question, it may be asked whether it
would be better to predict by mental
tests those qualities which are shown
by average scholarship for the four
years or those which most manifest
themselves at the close of the course
in the senior year when we have the
finished product?
{Manuscript received Au^mt 25th, 1926.)
How Boys and Girls Get Work
By Margaret Barker, Vocational Service for Juniors
One would expect that children who obtained jobs through their
own initiative or through recourse to a commercial agency would
be of a higher type than those who depended upon a philanthropic
agency. Miss Barker's results bear this out. They show the
unfairness of applying a common yardstick to measure the re-
sults produced by philanthropic and commercial agencies.
Comparisons were made between 200 children who obtained jobs
through a philanthropic agency and 200 who obtained jobs with the
help of commercial agencies or friends, or through their own efforts.
The former group were older when they left school, had not progressed
as far in school, obtained a smaller initial wage, and went into factory
work in larger proportion.
NON-COMMERCIAL employ-
ment agencies are frequently
criticized for not securing posi-
tions for a larger percentage of the
children who apply to them for jobs,
and for not placing these children in
more lucrative positions. In order to
find out if this criticism is justified ^ a
comparison has been made between
working children who used a non-
conmiercial agency and children who
secured jobs through other means.
GROUPS CHOSEN FOR STUDY
Information concerning children ob-
taining jobs through other means than
the non-commercial agency was ob-
tained from the Bureau of Women in
Industry, which made a survey of the
conditions of working children in New
York City in 1924.^ They examined
^ "Health Conditions of the Working
Child." Bureau of Women in Industry,
New York, 1924.
and interviewed 200 children in the
East Side Continuation School and 200
in the West Side Continuation School.
They selected children who were under
sixteen years of age and had been
working for six months. Children can
begin work in the State of New York
at the age of fourteen; accordingly no
child was selected who was under
fourteen and a half. From the 400
interviewed, 200 were chosen who had
obtained jobs through other means
than a non-commercial agency; that
is, through the help of commercial
agencies charging a fee, through the
assistance of friends, through answer-
ing advertisements, through their
own efforts, etc. We shall call this
Group 1.
From applicants to the Vocational
Service for Juniors, a privately sup-
ported non-commercial agency in New
York City, a group was selected that
could be compared with this one. In
119
120
Barker : How Boys and Girls Get Work
order to effect such comparison, it was recorded, though facts concerning
was necessary to select persons who those items starred were not complete
corresponded as closely as possible enough to furnish a reliable basis of
with the above group with respect to comparison:
age and time of year at which the job
was obtained. For example, a child ^
obtaining a job in September would Grade completed
have to be compared with a child Age at leaving school
TABLE 1
Two hundred children obtaining jobs through a non-commercial agency {Group 2) compared
with two hundred children obtaining jobs through other means {Group 1)
GIHL8
BOYS
Group 1
Group 2
Group 1
Group 2
Age at leav-
ing school
14.71 years
(7 = 0.605
14.85 years
a = 0.673
14.70 years
a = 0.549
14.90 years
a- = 0.741
Difference = 0.14 <t diff = 0.127
Difference = 0.20 <r diff = 0.130
Grade com-
pleted
8B +0.4 terms SB
a = 1.80 a = 1.78
8B +0.6 terms
<T = 1.76
8B +0.3 terms
<T = 1.54
Difference = 0.4<; diff = 0.358
Difference = 0.3 a diff = 0.331
Initial wage
on present
job
$11.46
a = 2.06
$10.84
<T = 1.37
$11.87
<r = 1.11
$10.93
ff = 1.08
Difference = 0.62 a diff = 0.349
Difference = 0.94 a diff = 0.215
Age at re-
ceiving
job
15.48 years 15.23 years
a = 0.75 <r = 0.95
15.42 years
<r = 0.57
15.17 years
(7 = 1.02
Difference = 0.25 a diff = 0.171
Difference = 0.25 <r diff = 0.165
Number of
jobs
1.99
a = 1.61
2.03
a = 1.09
2.06
a- = 1.88
2.04
a = 1.00
Difference = 0.04 a dm = 0.275
Difference = 0.02 a diff = 0.301
obtaining a job in September, one in
October with one in October, and so
on, as jobs vary at different times of
the year. In order to make the com-
parisons, the files of the above-men-
tioned agency were examined and 200
cases were extracted — 100 boys and
100 girls. "We shall call this Group 2.
Information on the following items
Nationality of father
Present employer
Kind of business
Kind of job
How job was obtained
Initial wage on present job
•Length of time on job
Number of jobs
•Length of longest job
School attended
Barker : How Boys and Girls Get Work
121
RESULTS
The results are summarized in tables
] to 4. Ad analysis of these results is
giveD below.
Age at leaving school
The members of Group 1, those
who obtaip their jobs by other means
TABLE 2
Nationality of Groups 1 and 2
GROUP
1
GROUP
2
American
54
62
27
9
12
4
2
11
5
4
1
2
1
3
1
1
1
53
Italian
50
Russian
30
Irish
28
Austrian
11
Polish
6
Bohemian
4
German
3
Hungarian
3
English
2
Czecho-Slovakian
2
Australian
2
West Indian
2
Greek
1
Lithuanian
1
Scotch
1
Algerian
1
Central American
Swiss
Alsatian
Canadian
Total
200
200
than the non-commercial agency, are
younger when they leave school.
True, these age differences are small,
being only 0.1 4 years in the case of the
girls, and 0.20 in the case of the boys.
The chances that the difference is real
are 86 in 100 in the case of the girls,
and 93 in 100 in the case of the boys.
Grade completed
Despite the fact that the children
of Group 1 were younger when they
went into industry, they had pro-
gressed farther in school than had the
children of Group 2. The differences
of 0.4 school terms (girls), and 0.3
terms (boys) have a probability of
reahty amounting respectively to 86
and 82 in 100.
Initial wage on present job
In respect to the initial wage
received on employment, Group 1 is
also superior. There is a difference of
62 cents (girls) and 94 cents (boys)
TABLE 3
Kind of job held
GIRLS
B0T8
a.
s
o
u
O
per
cent
23
38
18
21
0
0
100
CM
a
3
O
c
per
cent
20
49
8
22
1
0
100
a
2
a
per
cent
10
17
4
33
3
33
100
a
a
o
u
O
Trade
per
cent
,5
Factory
1?
Mercantile
0
Office
?3
Miscellaneous
0
Errands
60
Total
100
with a probabiUty of reality of 96 and
99 m 100.
Age at receiving present job
As Group 1 was older by about three
months at the time when the job con-
sidered was received, this might con-
ceivably be thought the reason for the
difference in salary. Since, however,
there is no correlation between ages
and salary in the cases considered, we
must account for it on other grounds.
Number of jobs
The differences in the number of
jobs held are very small : 0.04 and 0.02.
122
Barker : How Boys and Girls Get Work
They are too slight to be significant.
This is the one respect in which no
positive difference is shown between
Group 1 and Group 2, and inasmuch
as we do not know whether the number
of jobs held indicates superiority or
not, no conclusions can be drawn
from this fact.
Nationality
As shown in table 2, the Irish seem
to depend more upon the non-com-
mercial agency, while the Germans
appear to use other resources. With
these exceptions the two groups do not
TABLE 4
Means employed by members of Group 1 in
securing job
Friend
Relative
Advertisement
Application
Sign
Commercial agency
.J
00
>•
<
o
o
31
61
35
34
24
58
17
20
37
7
19
26
3
5
8
4
1
0
32
29
19
13
4
3
show any appreciable differences in
nationahty.
Kind of job
Table 3 shows the differences in
kind of job held. Of the girls using
the non-commercial agency, almost
50 per cent were placed in factory
work, whereas in Group 1 only 38
per cent went to work in factories.
Group 2 contains fewer persons holding
positions in trades and stores, but
practically the same number employed
in offices. The larger number of fac-
tory workers probably indicates that
Group 2 is lower in type. The boys
differ also. Sixty per cent of Group 2
are errand boys as compared with 33
per cent of Group 1. No store jobs
are held by members of Group 2 and
fewer trade and factory positions.
As with the girls, it seems that Group
1 is superior in kind of jobs held.
Means employed in securing job
It is interesting to note by what
means the members of Group 1 who
did not resort to the non-commercial
agency obtained their jobs. This is
shown in table 4. Here it is seen that
60 per cent rehed on the interest of
friends or relatives, 19 per cent an-
swered advertisements, and 13 per
cent used enough initiative to apply to
an employer directly. The remaining
7 per cent saw signs or paid a fee to a
commercial agency. It is interesting
to note that the boys manifested
greater initiative and activity than
did the girls, the per cent applying
directly for a job being twice as large.
CONCLUSIONS
In this investigation we have at-
tempted to compare a group of work-
ing children who secured their jobs
without the help of a free agency with
a group who obtained their jobs
through the services of such an organi-
zation.
We found that the former group
(1) were farther advanced in school, (2)
w^ere younger than the other group, (3)
earned more money, and (4) obtained
jobs which are generally recognized to
be of higher calibre than those in
which the children were placed by the
philanthropic agency whose records
were examined. Though the numeri-
Barker : How Boys and Girls Get Work
123
cal differences between these groups
are small, they are found to be fairly-
significant when tested by statistical
methods.
The differences all favor the children
who secure jobs without the help of
the non-commercial agency. The dif-
ferences point to the conclusion that in
the respects compared the children in
Group 1 are superior to those who
come to the philanthropic agency.
The former are more competent to
look after themselves and obtain ad-
vantageous positions. The children
who come to the non-commercial
agency are, relatively speaking,
weaker. When they enter occupa-
tional life they cannot compete suc-
cessfully with their fellows possessing
greater initiative. It is often alleged
that the non-commercial agency fails
to secure the best positions for its
proteges. If this is true, these figures
strongly suggest that the reason Hes
not in the inefficiency of the non-
commercial agency, but in the rela-
tively inferior nature of the human
material with which it has to work.
{Manuscript received December 17, 1926.)
THE PERSONNEL JOURNAL, VOL. VI, NO. 2
The May Conference on Leadership
By B, V. INIoORE, Pennsylvania State College
THE joint conference on Leader-
ship of the Taylor Society and
the Personnel Research Federa-
tion followed the program very much
as it was planned and announced in a
previous number of the Jourxal.
The general satisfaction with the ses-
sions was enhanced by the hospitality
of the National Research Council in
whose beautiful home the meetings
were held.
The first paper Monday morning by
Ordway Tead served well as a keynote
address for presenting a definition and
an analysis of the subject of the con-
ference. Mr. Tead stated that the
newer ideal of leadership, as set forth
by John Dewey and others, is replac-
ing the feudal concept of leadership.
This new ideal conceives leadership as
successful in so far as the ends of the
ones lead are identified with the ends
of the leader. Mr. Tead analyzed the
mental qaalities of the leader in terms
of the functions the leader must per-
form. Thus the leader must be a
planner and think consciously by the
scientific method; also he must be a
technician, a commander, a trainer,
and an energizer.
General M. B. Stewart, Superin-
tendent of ^yest Point Military Acad-
emy, in a well organized and clearly
stated address, presented his analysis of
the fundamentals of leadership. This
was a statement of opinion based on an
analysis of the leadership qualities of
George Washington and Robert E. Lee,
and also verified by long experience
in training young men for military
leadership. General Stewart defined
leadership as the ability to impress
the will of the leader on those led
and induce obedience, respect, loyalty,
and cooperation. The characteristics
of a leader are devotion to duty, prc^
fessional attainments, a sense of fair-
ness and justice, courage, humanness,
and a sense of humor.
In the discussion, Wallace Clark
stated that the leader has (a) a desire
to help others and knows how, (b)
a tendency to simplify procedures, and
(c) a tendency toward action. He sug-
gested the use of Gantt Man Record
Charts in the selection of leaders.
Dr. L. L. Thurstone described
briefly three scientific studies that
are approaching the problem of
leadership by objective methods.
(1) Dr. Rich's study of body
chemistry is revealing differences in
the body chemistry of persons who
differ in personality traits; but it is
not known which is cause and which is
effect. (2) W. H. Cowley is working
on the differences between leaders and
non-leaders. (3) The observations of
children in the nursery at Hull House
reveal that some children are able to
get the toys, and other children seem
to be satisfied in letting them take the
124
Moore: May Conference on Leadership
125
toys. The difference between these
children is not one of intelligence.
Dr. Bingham pointed out the need
for reconciling the older with the newer
conceptions of leadership, and gave
three approaches to the problem,
namely, the philosophical, the induc-
tive, and the experimental. Dr. J. H.
WilUts further emphasized the neces-
sity for analysis and experiment in
order that leadership might be lifted
out of the evangelical stage and into
one where ordinary persons might im-
prove their leadership. He mentioned
the work of Dr. Ludlom at the Phila-
delphia Psychopathic Hospital as a
physiological approach akin to that of
Dr. Rich at the Institute for Juvenile
Research in Chicago.
In the symposium held Monday
afternoon on the question, "How are
leaders being developed?" Professor
S. H. Shchter's paper stood out as a
careful study of the undeveloped re-
sources of leadership, initiative, and
detailed information which leaders or
managers under present systems fail
to make the most of. He described
several concrete instances in which the
initiative and leadership exhibited by
employees would indicate that the
resources of leadership would be more
adequately employed in some type of
cooperative management. Such co-
operation compels supervisors to have
a better knowledge of personnel ad-
ministration, for they must have the
goodwill of the men. It demands a
higher type of leadership.
Dean Willard E. Hotchkiss dis-
cussed the measures employed by the
Graduate School of Business at Stan-
ford University to select potential
leaders, especially with relation to their
special interests and aptitudes. The
steps in producing leaders are (1) selec-
tion, (2) training, and (3) placement,
and the effort at Stanford is to put
young men in contact with leaders at
each step, and to get them to do their
own creative thinking.
W. H. Tukey described in detail
the program for developing leaders in
the Installation Department of the
Vv'estern Electric Company. It is
based on the following conceptions:
1. That a fundamental understanding
of the defined responsibilities of their
positions is essential.
2. They need the opportunity to get the
overall viewpoint of their work and its
place in the general scheme.
3. The ability to accept responsibility is
acquired in proportion as duties are added
and confidences developed by encouraging
the complete carrying through of respon-
sibilities previously assigned.
4. That analytical and planning abilities
should be developed in order that the activi-
ties they lead may follow an orderly se-
quence and that their efforts and results
shall not be superficial.
5. That tactfulness in dealing with others
is developed both by example and construc-
tive comment.
6. That service standards and ideals are
more to be considered than self-interest.
7. That the success we endeavor to ob-
tain in human relations is very dependent
upon our leaders' comprehension of Com-
pany policies.
8. That leaders are best developed by
other leaders successively in line who have
learned how to teach and to train and who
by making the most of opportunities are
improving their own leadership.
The problems of leadership in coal
mine operation were presented by H. S.
Gilbertson of the Lehigh Coal and
Navigation Company, with special
reference to the new responsibilities of
foremen as to costs, safetj'', equipment,
126
Moore : May Conference on Leadership
right "personnel conditions," and
finally public relations, it being con-
sidered a definite part of the job of the
foreman to establish the industry
in the confidence of the entire com-
munity.
At the dinner meeting, two different
viewpoints were presented in the ad-
dresses. Graham Wallas, of the Lon-
don School of Economics, in a very
effective manner, asked whether our
modern leaders were interested too
much in material achievement at the
cost of more inclusive and more per-
manent human satisfactions.
Arthur H. Young defined successful
leadership as the abiUty to get results,
implying tangible results; but he ques-
tioned the possibility of measurmg
or testing this abihty by objective
methods.
In the session on measuring morale
and leadership ability. Dr. D. R.
Craig discussed seven criteria of the
success of leadership, namely, per
capita productivity, quality of work,
stability of labor, accepted units of
work, number of grievances, number of
strikes, leaders' opinions. He con-
cluded that the first three were the
only practical ones.^
In discussing Dr. Craig's paper
Mr. E. R. Burton of the White Motor
Company presented the difficulties in
determining whose leadership was
beng measured by such indices as
Dr. Craig proposed. Mr. Burton ex-
pressed the view that, as industry is
actually conducted, despite our neat
lines of authority and areas of respon-
^ Dr. Craig's paper will be published
in the next number of The Personnel
Journal.
sibility as shown in organization charts,
morale, even in a small department,
is the resultant of many forces over
which the department head exercises
little or no control even where they
affect his department differently from
others. Dr. L. J. O'Rourke, of the
United States Civil Service Commis-
sion, suggested that the number and
kind of new methods introduced by a
leader,, or changes in old methods,
might be taken as an indication of his
leadership.
Mr. J. David Houser reported what
approached most nearly a genuine
scientific and objective measurement
of the success of leadership. The
technique is to present pairs of cards
to employees on each of which is
briefly described a desirable element in
good management such as stability of
employment, opportunity for advance-
ment, fair pay, etc. From the pref-
erences shown by many employees for
certain elements of management, a
combined order of importance for these
elements is obtained. Similarly, em-
ployees are also asked to judge which
elements are given most attention by
the management. Thus one order
shows what the employees want, and
the other what they think they are
getting from the management, or
leadership of their organization. The
correlation between the two orders is
an approximate index of morale, or
the effectiveness of leadership. The
elements may also be judged by execu-
tives, and comparison of their opinions
with those of the employees is illu-
minating as to the responsibilities of
executives and the degree of their ful-
fillment.
Moore: May Conference on Leadership
127
In the closing session Dr. L. L.
Thurstone pointed out the value of
pure research and the contributions of
studies in other fields to the problems
of leadership. He also cautioned in-
vestigators against the too frequent
assumption that scientific procedure
was a substitute for the thinking
which must precede research. Dr.
H. S. Person advocated the uniting of
many approaches to the problem, such
as those of Craig, Houser, and others,
in order that definite hypotheses for
research might be more quickly formu-
lated. He suggested a study by means
of questionnaires or an aggregate of
personal interviews, to determine who
are the leaders in specific groups and
just what these leaders do. Miss
Florence C. Thorne took up certain
problems of mass production as related
to leadership, such as avoiding me-
chanization of the worker and ascer-
taining what information was most
important to give them about manage-
ment problems.
Discussions of the value or possi-
bility of analyzing leadership into
specific abilities and attempting to de-
velop these abilities in individuals were
presented by Mr. N. L. Hoopingarner
and Dr. C. R. Mann. Mr. Hoopin-
garner maintained that leadership
possibilities or qualities could be dis-
covered and developed in any individ-
ual. Dr. Mann called attention to
the fallacy of discussing leadership in
the abstract. To say that success of
leaders is due to a trait of leadership
is like saying that electricity is elec-
trons in motion, and then assuming we
have explained it. Leadership is the
pecuHar genius of an individual finding
its greatest effectiveness in leading
others. Dr. Bingham also emphasized
this point by saying that some imply
that leadership exists apart from its
manifestations; whereas our question
is how to study these important forms
of action.
In the second session, Mr. Glenn A.
Bowers questioned whether the papers
and discussions had really attacked
the problem of the conference or added
anything to its solution. There was a
division of opinion on this ; but several
speakers in the discussion maintained
that such papers were necessary at first
in order to get a clear and generally
accepted definition of the problem, and
in order to get the known separated
from the unknown. It was further
pointed out that there was need for
speculation and the formulating of hy-
potheses before there could be experi-
mentation and objective verification of
any interpretations and procedures.
Undoubtedly the need of a con-
ference providing for such discussion
was proved by the two different con-
cepts or phases of leadership which
appeared several times during the con-
ference. One concept was that typi-
fied by the definition stated by Ordway
Tead. It emphasized the leadership
which develops a morale for a more
permanent and more inclusive type of
efficiency in which the interests of the
followers are considered. The other
concept was well presented by Mr.
Young, in which immediate tangible
results are the measure of leadership.
This difference in concepts or at least
in emphasis is probably based on a
difference in philosophy, and justifies
discussion that brings out the issues
128
jMoore : May Conference on Leadership
and helps us arrive at a common under-
standing of the real problem. Is
leadership different from management?
Is one a means to the other? It seems
that one concept imphes that good
management for the mutual benefit
of both leader and led is the means to
leadership and the justification for it.
The other concept considers that
leadership is a means to good manage-
ment which gets the results desired
by the leaders.
Book Reviews
HOW TO DO RESEARCH WORK
By W. C. Schluter.
New York: Prentice-Hall, Ijic, 1926.
Pp. 137
Reviewed by Dorothy M. Sells
The word research has suffered much
abuse wathin recent years. Perhaps it is
the go-to-coUege habit that has endowed
researching with such popularity that al-
most any form of hunting from that of the
charwoman in the waste basket to the seek-
ing of the philosopher for the sources of
universal law is honored by the application
of that term.
Whether it is possible to teach anyone
how to do research in the best sense of that
word is a question; so much depends upon
the native analytical ability, the penetra-
tion and the power to coordinate material
resident in the researcher. But for ordi-
nary novices and ordinary subjects certainly
Mr. Schluter's manual has possibilities of
being an aid. The book sets forth in a clear
and concise fashion the rudiments of re-
search method. Its general tone is scien-
tific, if mechanical, and its tendency' should
be to inculcate in the student fairness and
accuracy of thought, even though dullness
may be the result; more than that, the
author recommends the use of imagination
with discretion, though it is doubtful if he
who could follow any one's else plan of work
would be tempted too far in that direction.
The fact remains, unfortunate, but still a
fact, that a combination of accuracy and
imagination is still too rarely found among
humans, and especially is this lack to be re-
gretted from the point of view of research,
for how, after all, is truth to be found but
by discrimination tempered with insight?
Towards the development of that power,
"How to Do Research Work" offers no help
whatsoever. For the student starting an
investigation, however, or the untrained
mind caught in the meshes of an unsolved
problem, the perusal of Mr. Schluter's
book would prove of assistance, if it did not
completely close his mind to the possibili-
ties of creating his own technique through
experience.
And in the end, pray, what do we learn
except through our own experience and
mistakes?
129
130
Book Reviews
THE MEASUREMENT OF INTELLIGENCE
By E. L. Thorndike, E. 0. Bregman, M. B. Cohh, Ella
Woodyard, arid the Staff of the Division of Psychology of
the Institute of Educational Research of Teachers College,
Columbia University. Neiv York: Bureau of Puhlica-
tions, Teachers College, Columbia University, 1926. Pp.
616
Reviewed by Arthur S. Otis
This 600 page book reports investigations
and results made possible by a grant from
the Carnegie Corporation.
The researches described are typical of
the other researches made by Dr. Thorndike
and his students in that they aim to go to
the bottom of this matter of the measure-
ment of intelligence.
Some typical chapter titles are: Chapter
II, The Measurement of Difficulty; Chapter
V, The Measurement of the Intellectual
Difficulty of Tasks by a Consensus of
Expert Opinion; Chapter X, The Absolute
Zero of Intellectual Difficulty; Chapter XI,
The Measurement of the Altitude of an
Individual Intellect; Chapter XV, The
Nature of Intellect.
The first chapter opens with a discussion
of the present instruments for measuring
intelligence and discusses •'Ambiguity in
Content," "Arbitrariness of Units," "Am-
biguity in Significance," etc.
The authors quite naturally conclude
that, after all, for practical purposes we
must define intelligence in terms of the
aliility to perform the actual tasks laid
down in the intelligence tests and, for their
purposes, it is decided to define intelligence
as a composite ability in four series of
tasks — completion, arithmetic problems,
vocabulary, and directions, and, to symbo-
lize this particular type of intelligence, the
letters CAVD are used. Numerous tests
are devised to measure this "intellect
CAVD," and the relationship is found
between such measures and the present
common measures of intelligence for the
purpose of determining the nature of in-
telligence, the form of its distribution, and
so on.
The following samples of the italicized
portions of the summary paragraphs throw
additional light on the character and pur-
pose of the book.
"(1) What is measured is a product pro-
duced, a task achieved."
"(2) The measurement of any of the
products produced involves valuation."
(By this the authors mean, as they explain,
that any product that is considered to re-
quire a higher degree of intelligence to
produce than another, is a better product.)
" (3) In measuring intellect, we favor the
arrangement of tasks so that the score could
be success or failure."
" (4) The measurement of the ability is in
essence an inventory."
" (5) The tasks in such an inventory vary
in difficulty. . . ."
"(6) There are usually more tasks than
one at each level of difficulty so that the
range or width of the ability at &ny level
may be measured by the percentage correct
at that level, and, if desired, a measure of
surface may be made by summing the
widths at all levels."
"(14) Composite tasks will be efficient
instruments of measurement in proportion
as their single elements are equal in diffi-
culty . . . and give a high multiple cor-
relation with ability a" (total ability).
"(,16) These composite tasks should also
be measured in respect of their differences
from an appro.ximate absolute zero of
ability a."
The 166 tables of data included in the
book represent a vast amount of statistical
labor and constitute a mine of information
for those interested in the statistical rela-
tionships of intelligence tests. It would
appear that about all that can be said in a
theoretical way regarding the nature and
the measurement of intelligence has been
said in this book.
Book Reviews
131
OBJECTIVE EXAMINATION METHODS IN THE SOCIAL STUDIES
By G. M. Ruch and Others. Chicago: Scott, Foresman
and Company, 1926. Pp. 123
Reviewed by Clifford Woody
This volume by Ruch and his collabora-
tors is in strict reality a compendium of
statistical studies dealing with the common
topic "Examination Methods in the Social
Studies." Each of the statistical studies is
complete in itself and has its own summary
and conclusions, yet each study is closely
related to the general theme of the book.
The studies in the book divide themselves
into three types: (1) Those setting forth
comparisons of the reliability of the essay-
type of examination as given by some states
as a requirement for the eighth-grade
diploma or as given by the Regents in New
York State, and informal objective exami-
nations covering the same subject matter;
(2) those presenting the relative merits of
the different types of informal objective
tests, i.e., the merits of the true-false type,
the completion type, the multiple response
types with the number of possible responses
varying from three to seven; (3) those
dealing with the relative merits of existing
standardized tests in the field of social
science.
Throughout the book there is a statistical
treatment of examination technique. The
authors, after establishing the fact that
informal objective tests are more reliable
than the essay-type of examinations and
possess other advantages not possessed
by the essay-type of examination, establish
the following facts concerning various types
of informal objective tests: (1) Of the six
types of objective examinations used the
recall is the most reliable ; i2) it is better to
instruct the subject to answer only those
questions of which he is reasonably sure ; (^3)
the difficulty of the six types of tests indi-
cated by the mean scores are — recall, true-
false, seven-response, three-response, five-
response, and two-response ; (A) the tests
ranked in the follo\ving order in regard to
mean time required, from least to greatest:
true-false, two-response, three-response,
five-response, seven-response, and recall;
for scoring, the true-false takes the greatest
amount of time, the recall the least amount
of time; the others arranged in descending
order are seven, five, three, and two-re-
sponse types. Space does not permit quot-
ing other conclusions drawn but these
indicate the nature of the problems
attacked.
The writer feels that the book is a dis-
tinct contribution in that it illustrates in
detail the statistical technique for deter-
mining the reliability of a test, and in that
much needed light is thrown on the best
technique to be followed in the construction
of objective tests. It is to be regretted
that validity of all tests is assumed even
though, as the authors suggest, the makers
of the essay-types of examinations disregard
the validity of the materials selected. Un-
doubtedly validity is one aspect of test
construction which should receive atten-
tion. However this book will be of interest
to all who are concerned with the con-
struction of objective tests and to those
interested in the general field of measure-
ments.
132
Book Reviews
PROCEDURES IN EMPLOYMENT PSYCHOLOGY
By Walter Van Dyke Bingham and Max Freyd. Chicago:
A. W. Shaw Company, 1926. Pp. xi + 269
Reviewed by Donald G. Paterson
In the reviewer's opinion, 1926 will stand
out in the years to come as a historic year
in the development of employment ps.ychol-
ogy. It presents us with two outstand-
ing contributions, each uniquely important
and, fortunately, each admirably supple-
menting the other. Burtt's book on Em-
plo\-ment Psychology critically assembles
most of the important results obtained to
date, whereas Bingham and Freyd present us
with an equally critical outline of scientific
procedures invented in the process of de-
veloping the field.
Muensterberg in 1913 boldly outlined the
possibilities in his epoch-making Psychology
and Industrial Efficiency. The books of
Burtt and of Bingham and Freyd strikingly
testify to the amazing progress that has
been made since Muensterberg startled his
cloistered colleagues.
Procedures in Employment Psychology,
as the sub-title suggests, is essentially a
manual for research workers in industry.
However, it is so organized as to be an illu-
minating reference for executives desirous
of learning what is really involved in a
thorough-going program of vocational selec-
tion. Also it will prove exceedinglj' useful
as a text-book for University courses in
vocational psychology.
The authors bring to their task a back-
ground enriched through extensive experi-
ence in workshop and classroom. As a
result, we find the discussion not only
logically organized and clearly presented,
but also directed toward the use of tech-
niques in typical industrial situations.
For this reason, the reader, if he would
profit most from the presentation, needs
must possess some knowledge of personnel
administration, psychology, mental test
technique, and statistical methods. It
goes without saying that the get-rich-quick
"character analyst," the "sure-fire" em-
plo>Tnent consultant, the "hire-and-fire
'em" employment manager, or any other
variety of tj-ro, will look upon this book
with dismay and perhaps regret. This
possibility, in itself, is a consummation
devoutly to be desired.
A mere outline of the table of contents
will indicate the comprehensive nature of
the approach. Following the introductory
chapter, which sets forth the problem of
selection in terms of specific industrial and
educational situations, we find four chap-
ters devoted to methods of analyzing jobs
and workers. The next six chapters de-
scribe various objective and semi-objective
devices for measuring vocationally signifi-
cant traits. These include, in addition to
the usual run of psychological tests, such
supplementary devices as rating scales,
questionnaires, personal history records and
interest preference blanks. The rest of the
book is devoted largely to scientific
methodology involved in validating meas-
uring instruments and in predicting voca-
tional success.
The book deserves special commendation
for its penetrating discussion of adequate
criteria of vocational success. Thirteen
possible criteria are described and the
emphasis upon the necessity of determining
the reliability of criteria is timely and to
the point. This is the best discussion of
vocational criteria in print.
At least one other outstanding virtue
may be singled out for special mention.
Reference is made to the happy manner
in which the highly technical, statis-
tical methods of validation are pre-
sented. Fifty-five statistical formulae are
given, many of them being illustrated
and discussed. These chapters convey in
outline all of the important tools of scien-
tific analysis required in vocational and
employment psychology.
Only minor criticisms arise in appraising
the book. Perhaps some indication of
possible ways of using job analysis data
might have been given although such uses
Book Reviews
133
are not strictly relevant to the narrower
phases of emplojTnent psychology. A
minor inconsistency in treating rating scale
techniques is noted. For example, on page
135 the graphic rating scale is described as
convenient and reliable whereas on page 142
the reliability of rating scales is said to be
low. The chapter on questionnaires does
not come up to the standard set by Poffen-
berger in his treatment of the same subject
in Psychology in Advertising, although it
does cover more aspects applicable to em-
ployment work. All in all, these criticisms
are of minor importance and detract only
slightly from the value of the book as a
whole.
It is a distinct pleasure to commend this
book because one may do so, in this in-
stance, without the usual reservations. We
now have available a manual epitomizing
the important contributions in terms of
technique. This all augurs well for an ac-
celerated development of this new phase
of human engineering.
FIELDS OF WORK FOR WOMEN
By Miriam S. Leuck. New York: D. Appleton and
Company, 1926. Pp. 349
Reviewed by Grace E. Manson
This is a very interesting little book
written in a popular style for girls and
women who have completed at least a year
or two of high school work, and who are
either viewing the occupational field for the
first time or contemplating a change of
work. Miss Leuck writes from long experi-
ence in guidance problems, with the
Y. W. C. A., in the University of Chicago,
as a social worker, and as a Girl Scout
leader. Her attitude is that of the adviser
imparting vocational information rather
than that of the research worker collecting
and evaluating information for use by the
counsellor.
The first five chapters are given over to
the discussion of certain general problems.
The chapter headings ^\'ill give the reader an
insight into the author's viewpoint and
style: I — Your Job; II — Why Women Fail;
III— That Liberal Education; IV— College
for Every One; V — Health and the Physical
Handicap. The remaining chapters are
devoted to the analysis of various occupa-
tions which, according to the author, have
been grouped with an eye to the alternatives
open to the possessor of certain tastes and
abilities. The chapter headings in this
section are:
VI. Office Work
VII. Shop and Factory
VIII. A Business of Your Own
IX. The Genteel Professions
X. Working bj^ Playing
XI. Living by the Five Arts
XII. I've Always Wanted to Write
XIII. Food, Clothing and Shelter
XIV. The Scientific Viewpoint
XV. Service
XVI. The Law and the Public Business
XVII. Back to the Land
XVIII. If you Marry
XIX. In Conclusion
The style is easy and the author gives
much wholesome advice. She at times in-
dulges in wide generalities and sweeping
conclusions, but a certain amount of dog-
matism is justified in advising the young.
An excellent bibliography is appended for
persons desiring to do more extensive read-
ing in any of the fields of work discussed.
134
Book Reviews
THE ECONOMIC BASIS OF FAIR WAGES
By Jacob D. Cox, Jr. New York: The Ronald Press
Company, 1926. Pp. 139
Reviewed by AIaey B. Gilson
It is very comforting in this all too dy-
namic world to find some things static.
In the static class belong many economic
theories, especially wage theories, tracing
their ancestry back through the ages, peace-
fully undisturbed by the devastating on-
slaught of changing conditions and the still
more devastating onslaught of doubt.
Perhaps the most persistent of wage
theories is that natural laws in general and
the law of supply and demand in particular
must be allowed to govern wages without
the intervention of human guidance and
control.
The first six chapters of "The Economic
Basis of Fair Wages" are, in the author's
own words devoted to proving
"1. That no permanent gain in the stand-
ard of living of wage earners can result from
higher general wage levels.
"2. That wage levels are themselves the
result of economic forces that are world
wide in their scope and cannot be success-
fully controlled or manipulated by either
employer or emploj-ee.
"3. That business profits are ordinarily
kept within narrow limits by competition,
unusual profits are earned only as the result
of super-efficiency, and normal prices are
just sufficient to allow the weakest neces-
sary producers to earn a minimum living
return.
"4. That the wage earners consequently
receive the residual share of production,
and the purchasing power of their wages is
increased by everj- advance in the pro-
ductive efficiency of industry; that the
purchasing power of wages, and the stand-
ard of living have in fact risen steadily with
the rise of the productive power of industry
throughout the last century."
After establishing to his own satisfaction
the indisputability of these dicta, Mr. Cox
directs our attention to possible waj's and
means of raising the standard of living, such
as improved labor-saving machinery, scien-
tific management and large scale produc-
tion. He urges as one of these means "the
education of the public to better methods
of living" adding in somewhat vague verbi-
age, "The bath tub used for storing coal is
a notable instance of the possilnlities of
better living through a better use or selec-
tion of the things that we already have."
The desirability of securing capital more
cheaply is urged as another effective means
of raising the standard of living and the
incentive of private property is to be
guarded in that it provides the "Will" to
improve our standards. Mr. Cox urges
workers to abandon their "widespread
fallacy" concerning overproduction. He
concedes the possibility of temporary dis-
locations due to too much production at a
given place and a given time but does not
mention the almost continuous lack of
coordination between production and con-
sumption of such a product as coal.
Natural laws are paid due homage, after
the fashion of the classical economists. It
does not seem to occur to Mr. Cox that the
law of gravity is interfered with when a
hand reaches out and stops a falling object.
He claims that all temporary interference
with economic or "natural" laws is futile
as the}' eventually must assert themselves.
The concession is made that "unjust con-
ditions may for a time result" under certain
abnormal conditions as, for example, "when
a whole town depends for its livelihood on
one industry," or in the "sweated clothing
industries," but his qualifying clause "for
a time" implies that the god who operates
these immutable economic laws is only
temporarily asleep at the switch.
We can scarcely accept the author's
theorem that "wages are governed by
natural economic laws .... inevitable
in their action" in the face of the many
instances where wages have been the result
of a conflict over distril)ution. When out-
put is increased by more efficient labor, or
Book Reviews
135
more efficient management, or by any other
means, the resulting benefit of this in-
creased output may be added to profits or
to wages or it may go to the consumer in the
form of lower prices, or in varying propor-
tions to all three. The division is not
accomplished by the automaticity of
"natural laws" but rather as a result of
competition and bargaining power. Mr,
Cox apparently does not give weight to the
complexity of factors influencing wide
variations in the distribution of the
products of industry, but we think he would
find it difficult to maintain his thesis that
these mysterious natural laws are not
subject to human guidance after an analysis
of the fluctuations shown in the relative
shares of labor and capital from 1909 to
1918.
The theory is upheld that the normal
wage level of each countrj' depends on and
roughly corresponds to, that country's
average productivity of labor. In answer
to this we can do no better than quote
Walton Hamilton, "While productivity
determines what the laborer will, in the
long run secure, it is far from true that the
laborer is always able to secure his whole
product. The laborer may be able to sell
his labor to only one employer, who there-
fore can fix his own price. Onlj- if com-
petition among employers were active of if
capital and labor could meet on equal terms
would the laborer be sure to get exactly
what he produces. A trade union by pre-
venting an employer from taking advantage
of the weakness of the individual workman
may raise the rate of wages to the level of
productivity." In contrast to Mr. Cox's
broad statement that, "all employers are
continually striving to make production
cheaper and more efficient", Mr. Hamilton
says, "by putting pressure on the employer
to increase efficiency a union has power to
raise wages."
But Mr. Cox has no use for any form of
collective dealing. He says, "Employers
have no real objection to high wages which
come as the natural result of the workings
of economic law" but he waxes eloquent
against any interference with this economic
law by groups of workers. He is ardently
in favor of the coordination of business
enterprise and lists the advantages of large
scale production, even going so far as to
enumerate among these advantages "the
assurance of equitable dealing in the labor
market." But only evil can result from a
joining together of workers in large scale
enterprise in the form of national wage
agreements. He sounds an ominous note of
rebellion on the part of the long suffering
public saj-ing, "It seems certain that if the
public concludes to put an end to such wide-
spread collective agreements there is ample
power in our legislators to do so under the
conspiracy laws." The difficulty could be
solved if "both parties accept such fair and
just wage scales as ordinarily arise under
normal conditions of individual freedom
and the free action of economic laws."
Since these laws are so inevitable and im-
mutable we find it difficult to sympathize
with Mr. Cox's perturbation at attempts to
interfere with them.
One suspects that if an ardent trades
unionist instead of an American Plan en-
thusiast had been quoting all the evidences
of the improved condition of the wage
earner of today he might attribute at least
some part of this improvement to the
influence of organized labor. It all depends
on what your point of departure is when you
embark on the adventure of writing a book
about wages.
The book we are considering contains
many important, if obvious, truths, such
as the need of better trained executives, the
wisdom of providing opportunities for
promotion, the value of stock ownership
and profit sharing, the evils of unemploy-
ment and other things which should chal-
lenge the attention of industrial executives.
Mr. Cox, as president of the Cleveland
Twist Drill Company, has no doubt had
many opportunities to consider all of these
matters from a practical as well as a theo-
retical viewpoint. Apart from these pal-
pable truths the book, we fear, has little to
contribute toward the stimulation of
thought on the increasingly complicated
subject of wages. It will be another com-
fortable and reassuring shock absorber for
the kind of tired business man who does
not have time to question the tenets of the
classical economists and who finds it more
136
Book Reviews
comfortable not to question ancient doc-
trines even when he has time. We doubt
whether those employers who enjoy explor-
ing expeditions into the Field of Doubt
will find much to repay them in reviewing
old creeds.
EMPLOYEE STOCK OWNERSHIP IN THE UNITED STATES
By Robert F. Foerster and Else H. Dietel. Princeton.
Princeton University Press, 1926. Pp. 17 i
Reviewed by John P. Mitchell, Jr.
"The present study," say the authors in
the Preface, "is neither a history nor a
handliook. It is an inquiry into the specific
nature of the plans under which employees
acquire stock and a discussion of general
questions raised l)y the provisions of such
plans."
The book consists of three chapters.
The first chapter is very brief and introduc-
tory. It seeks to indicate the extent of the
movement and its relationship to other
tendencies, such as the general movement
for popular ownership of securities in the
United States; the increasing volume of
accumulation from wages which is evi-
denced bj' statistics of savings accounts,
insurance policies, and instalment pur-
chases; and the improving investment
status of corporate securities.
Chapter II, by far the longest chapter,
is an objective analysis of actual plans and
their results. The major heads of this
chapter will serve to indicate the ground
covered. These heads are: '!) Introduc-
tion and Presentation of the Plan; 2)
Eligibility Requirements; (3) Description
of the Securities Offered; (4) the Conditions
of Subscription; (5) Financial Details of
the Transaction; (6) Adjustments in Special
Circumstances; i7) Limitations of the
Employee's Risk; (8) General Results.
Under each of these heads and their various
sub-heads the general procedure is first to
give, as far as possible, a generalized and
summary description of practice; and
secondly, to give an idea of the great varia-
tion to be found in the practices of different
companies, illustrating significant methods
of dealing with the point bj' concrete illus-
trations.
In Chapter III the authors discuss, from
a broader viewpoint and necessarily in a
less objective manner, the questions of
individual and general policy involved in
the sale of securities to employees. This
chapter is the most interesting part of the
book to the general reader. It treats of
such topics as the Worker's Investment
Problem, Safeguarding the Worker, Com-
pany Gains, Some Problems and Dangers.
There are two appendices, the first of
whirh is a list of the companies, classified
under appropriate heads, which have intro-
duced employee stock ownership plans.
Appendix B summarizes briefly the details
of many actual plans.
The authors nowhere describe an ideal
plan. They do not overemphasize the
importance of the movement, nor do they
minimize its difficulties and dangers. The
subject does not lend itself to, or at least the
time is not ripe for, a final evaluation. Yet
this study should be not only interesting
but valuable to students of industrial
relations seeking to understand the broader
significance and social consequences of the
movement toward employee stock owner-
ship, and to personnel managers and general
executives who wish to understand the
subject from the point of view of practical
business policy for the individual con-
cern.
Book Reviews
137
THE GOVERXMEXT AXD LABOR
By Albert R. Ellingwood and Whitriey Combes. Chicago:
A. W. Shaiv Company, 1926. Pp. 639
Reviewed by E. S. Wolaver
Professor Commons says teachers and
students will welcome this book. This is
true, especially of the teacher, for there is
a great dearth of material in this field.
The material on labor problems is scattered;
it lies in legislative acts, judicial opinions
and decisions, administrative orders, and
government reports. Much of this is of
little value, certainly of no value to a begin-
ner. To introduce properly a subject of
this sort, the first thing to do is to prune it
of its irrelevant material; secondly, to con-
dense the remaining material to the needs
of students; and thirdly, to leave the
finished product not so refined and concise
that the student will regard the book as a
final and authoritative examination of the
subject. This book does not offer itself
as a final solution of the problem so much
as a convenient aid to understanding the
fundamental nature of the subject.
The mechanical construction of the book
is worth consideration. On the whole, it is
a text book with illustrative statutes and
cases, giving a very broad and general
statement of the basis of governmental
regulation of labor problems. The authors
di\'ide the subject up as follows:
Nature of Contracts of Employment
Protection of Labor
The Labor L'nion
The Labor Conflict
The Police
Hours of Labor
Wages
Unemployment
Workman's Compensation
Social Insurance
In order to call attention to the method
of presentation, the reviewer has selected
the chapter on contract of emplo^Tuent.
Serval labor is first treated, and then the
evolutionary stages of labor up to the
modern ideas of master and servant, em-
plo}-er and employee. This is achieved in
two pages. The matter of historical de-
velopment can hardly be set forth in so
small a space. The labor contract and
the thirteenth amendment to the Federal
Constitution is put forward with the aid
of a solitary case, Bailey vs. Alabama,
page 219, U. S. 219. On pages 36 and 37 are
fourteen searching questions. If these
were intended to be worked out, thej' would
require a great deal more knowledge than
is set out in the single case. It strikes the
reviewer that these questions are quite a
presumption on the knowledge and skill of
an undergraduate. It is possible to offer
a similar criticism of all of the chapters with
the probable exception of one, The Labor
Conflict. The material is apt to be too
scant. But if the book is used in connec-
tion with a book on principle and theory the
difficulty may be cared for, and it seems the
writers have this in mind.
In their chapter on the labor conflict, the
authors have attempted to set out the whole
problem in a thorough and judicial manner,
haiing due regard for the claims of labor
and the rights of the capitalist. This is the
very best chapter in the book, and is really
the most important subject in the whole
field. The labor conflict is not so much a
matter of solving specific problems and
deciding definite cases, as it is a matter of
■nase understanding of the problems and
the nature of the conflict. The history of
legal decision is usually the history of the
growth of an idea. It is a gradual growth
from a small beginning. There is first some
need of change which is introduced by the
question, What is the right and the justice
of the situation? Then comes the strict
legalistic inquiry. What is the general rule
now in e.xistence, and how far short of the
right and just solution is this rule? Then
follows a slow breaking down of technical
138
Book Reviews
rules of law, and the gradual substitution of
newer ones to the end that the proljlem is
slowly solved.
A praiseworthy feature of the book is the
fact that the authors conceal any personal
sympath}' or feeling and make a splendid
effort to set out the facts and the current
principles that control labor situations.
The book is painstakingly done, and in its
some six hundred pages there is nothing
that is irrelevant. It seems to be a very
teachable book. It is certain to find a
welcome place in the literature on laljor
problems.
FACTORS OF HUMAN PSYCHOLOGY
By Lawrence W. Cole. Boulder, Colo.: University Ex-
tension Division, University of Colorado, 1926.
Pp. 362
"Factors of Human Psychology" is an
elementary text book in the traditional
manner. The chapters on "Intelligence"
and "Psychic Traits of the Sexes" cannot
be recommended to the personnel man
because limits of space have forced the
author to confine himself to the barest
essentials. The chapter on "Reasoning or
Scientific Method" is brief but excellently
planned for an elementary text book.
ADVISING THE TUBERCULOUS ABOUT EMPLOYMENT
By W. I. Hamilton and T. B. Kidner. Baltimore:
The Williams & Wilkins Company, 1926.
Pp. ix + 171
This book is described as being written
for the doctor, the nurse, the public health
officer, and the patient. It is also an
excellent series of readable chapters for the
general reader, the employment manager,
and the personnel officer. The authors
have collected the outstanding facts con-
cerning employment of tuberculous persons
and presented them in a clear and nontech-
nical manner. Special chapters discuss
selecting an occupation, danger signals and
standards, special workshops, and other
specifically important topics related to
these .
ECONOMIC PROBLEMS OF MODERN LIFE
By S. Howard Patterson and Karl W. H. Scholz.
York: McGraw-Hill Book Company, 1927.
Pp. 613
New
This is a very readable and up-to-date
textbook on economics. Emphasis is
placed on the outstanding problems of our
economic life, and economic principles are
introduced only incidentally. One-fourth
of the book is devoted to problems of labor
and industrial unrest; the chapter head-
ings are Economic Inequality and Pov-
erty, Economic Insecurity and Social In-
surance, Human Conservation and Labor
Legislation, Collective Bargaining and
Labor Organizations, Industrial Conflict
and the Promotion of Industrial Peace,
Socialism and Economic Radicalism.
These chapters are clear, informative,
and impartial, and are strongly recom-
mended to the attention of every personnel
man.
Book Reviews
139
ARTIFEX, OR THE FUTURE OF CRAFTSMANSHIP
By John Gloag. New York: E. P. Button and Company,
1927. Pp. lit
This little book is one of a series, each
containing an essay on the outlook for a
certain phase of human activity. After
tracing the history of craftsmanship in a
single country, taking Great Britain as an
example, the author makes his thesis that
the future of craftsmanship does not lie in
a return to medieval conditions, but, frankly
recognizing that this is a mechanical age.
in synthesizing craftsmanship with machine
production. The time of skilled men
should not be wasted on purely mechanical
tasks; cheap imitations of craftsmanship
should not be made entirely by machinery;
the craftsman, bringing machinery to his
aid to the greatest possible extent, should
supply the skilled finishing touch him-
self.
New Books
Alexander, Magnus W. The Changing
Environment of American Industry and the
National Industrial Conference Board.
New York: National Industrial Confer-
ence Board, 1927. 56 p.
Are You Intelligent? New York: Harper
and Bros., 1927. $1.25.
Ayres, Clarence E. Science; the False
Messiah. Indianapolis: Bobbs Merrill
Co., 1927. 295 p. $3.00.
Berman, Louis, M.D. The Religion Called
Behaviorism. New York: Boni and
Liveright, 1927. 153 p. $1.75.
Bernays, Edward L., Editor. An Outline
of Careers. New York: Greorge H. Doran
Co., 1927. 442 p. $5.00.
Best, Ethel L, Lost Time and Labor
Turnover in Cotton Mills. Women's
Bureau Bulletin No. 52. Washington:
Government Printing Office, 1926. 213 p.
$0.35.
Bogart, Ernest L., and Landon, Charles
E. Modern Industry. New York: Long-
mans, Green and Co., 1927. 603 p.
$3.75.
BoLLiNG, C. L. Sales Management; A
Complete Guide to Modern Methods of
Marketing, Advertising, Selling and Dis-
tribution. New York: Isaac Pitman and
Sons, 1927. 319 p. $3.00.
BousFiELD, Edward G. P., and Bousfield,
W. R. The Mind and Its Mechanism.
New York: E. P. Button and Co., 1927.
231 p. $4.00.
Brace, David K. Measuring Motor
Ability; a Scale of Motor Ability Tests.
New York: A. S. Barnes and Co., 1927.
154 p. $2.00.
Bragg, Sir William H. Creative Knowl-
edge. New York: Harper and Bros.,
1927. $3.50.
Brown, M. R. Legal Psychology; Psychol-
ogy Applied to the Trial of Cases, to Crime
and Its Treatment, and to Mental States
and Processes. Indianapolis: Bobba
Merrill Co., 1926. 356 p. $5.00.
Brown, William. Mind and Personality.
New York: G. P. Putnam's Sons, 1927.
366 p. $2.50.
Bryn Mawr College, Summer School for
Women Workers in Industry. Changing
Jobs. Women's Bureau Bulletin No.
54. Washington: Government Printing
Office, 1926. 17 p. $0.05.
BuKHARix, Nikolai. The Economic Theory
of the Leisure Class. New York: Inter-
national Publishers, 1927. 220 p. $2.50.
Cabot, Richard C, Editor. The Goal of
Social Work. Boston: Houghton Mifflin
Co., 1927. 244 p. $2.50.
Carroll, Robert P. A Drill Book in
Methods of Computation in Educational
Measurements. Syracuse: University
Book Store, 1926. 143 p. $1.80.
Charters, W. W., .\nd Others. Basic
Material for a Pharmaceutical Curricidum.
New York: McGraw-Hill Book Co., 1927.
365 p. $4.00.
140
Book Reviews
Clapham, J. H. An Economic History oj
Modern Britain; the Early Railway Age.
New York: Macraillan Co., 1927. 641 p.
SS.oO.
Cole, Lawrenxe W. Factors of Human
Psychology. Boulder: University of Col-
orado Extension Division, 1926. 362 p.
S2.40.
COLEMAX, LOYD R., AND COMMIXS, SaXE.
Psychology, a Simplification. New York:
Boni and Liveright, 1927. 320 p. 33.00.
Cook, Huldah I'., axd Walker, Edith M.
Adult Elementary Education. New York:
Chas. Scribners Sons, 1927. 415 p.
SI .80.
ConxELL, Ethel L. Mental Hygiene; Its
Place in the Classroom. Albany': Univer-
sity of State of New York, 1927. 19 p.
S0.05.
CoRSCADEx, James A. History Taking and
Recording. New York: P. B. Hoeber,
1926. 86 p. 81.50.
Curriculum for Schools of A^ursing. 6th
Edition. New York: National League
of Nursing Education, 1927. 227 p.
S2.50.
DiEMER, Hugo. Foremanship Training.
New York: McGraw-Hill Book Co., 1927.
230 p. S2.50.
Doxxelly, Thomas J. Workmen's Com-
pensation; a Primer for Trade Unions and
and Stiidy Classes. New York: Workers'
Education Bureau, 1926. 18 p.
Dorsey, George A. The Nature of Man.
New York : Harper and Bros., 1927. 90 p.
SI. 00.
DuRYEA, John B. When to Stop Talking,
and Other Essays on Life Insurance Sales-
manship. Indianapolis: Rough Notes
Co., 1926. 212 p. S2.00.
EsTEY, Helen G. A Bibliography on Psy-
chology. Gardner, Mass: Author, 224
Chestnut Street, 1926. 69 p. Si. 00.
Fisher, Vivian E. An Experimental Study
of the Effects of Tobacco Smoking on
Certain Psycho-physical Functions.
Comparative Psj'chology Monographs,
Vol. 4, Serial No. 19. Baltimore: The
Williams & Wilkins Co., 1927. 50 p.
Fuller, Raymond G. Fourteen is Too
Early; Some Psychological Aspects of
School-Leaving and Child Labor. New
York : National Child Labor Committee,
1927. 40 p.
GiLBRETH, Lillian E. M. The Home
Maker and Her Job. New York: D.
Appleton and Co., 1927. 161 p. SI .75.
Gloag, Johx E. Artifex, or The Future of
Craftsmanship. New York: E. P. But-
ton and Co., 1927. Ill p. Sl.OO.
Goddard, Hexry H. Two Souls in One
Body? New York: Dodd, Mead and Co.,
1927. 255 p. S2.50.
Hatcher, O. L., Editor. Occupations for
Women. Richmond, Va: Southern
Women's Educational Alliance, 1927. 565
p. S3.50.
Housman, Ida E. A Digest and an Ex-
planation of the New Jersey Teachers'
Pension and Annuity Fund Law. Hobo-
ken, N. J.: Author, 519 Garden Street,
1927. 160 p. Sl.OO.
Jerome, Harry'. Migration and Business
Cycles. New York: National Bureau of
Economic Research, 1926. 256 p. S3. 50.
KiTsox, Harry D. How to Use Your Mind;
a Psychology of Study. 3rd Edition.
Philadelphia: J. B. Lippincott Co., 1926.
224 p. S1.75.
Kxights, Charles C. An Outline of Sales
Management. New York: Isaac Pitman
and Sons, 1926. 195 p. $1.50.
Knights, Charles C. The Technique of
Salesmanship; a Textbook of Commercial
Travelling and Specialty Selling. New
York: Isaac Pitman and Sons, 1927. 258
p. $1.50.
La Dame, Mary. Securing Employment
for the Handicapped; A Study of Place-
ment Agencies for This Group in New
York City. New York : Welfare Council
of New York City, 1927. 133 p. $0.50.
Laidler, Harry W. A History of Socialist
Thought. New York: Thomas Y. Cro-
well Co., 1927. 735 p. S3.50.
Laird, Donald A. Psychology of Selecting
Men. Second Edition. New York: Mc-
Graw-Hill Book Co., 1927. 345 p. $4.00.
Lindemax, Eduard C. Workers' Educa-
tion and the Public Libraries. New York:
Workers' Education Bureau, 1926. 19 p.
Lloyd, W. F., axd Austix, B. H. Capital
for Labor. New York: Dodd, Mead and
Co., 1927. 142 p. $1.25.
Lodge, Sir Oliver J. Science of Today.
New York: Harper and Bros., 1927. 79
p. Sl.OO.
Lucas, Arthur F. The Legal Minimum
Book Reviews
141
Wage in Massachusetts. Philadelphia:
Annals of American Academy of Political
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LUXDCTJIST, GUSTAV A., AND CaRVER,
Thomas N. Principles of Rural Soci-
ology. Boston: Ginn and Co., 1927. 491
p. S2.84.
Ltox, Charles E. British Wages.
Washington: Government Printing Office,
1926. 76 p. S0.15.
Martin, Lilliex J., and Grucht, Clare
DE. Group Tests Made to Yield Individual
Diagnosis. San Francisco: Harr Wagner
Publishing Co., 1927. 31 p.
McMahon, Thomas F. United Textile
Workers of America. New York: Work-
ers' Education Bureau, 1926. 42 p.
Meredith, Flore xce L. Hygiene; a Text-
book for College Students. Philadelphia:
P. Blakiston Sons and Co., 1926. 832 p.
S3.o0.
Meyer, Max F. Abnormal Psychology.
Columbia, Mo.: Lucas Bros., 1927. 286
p. S2.o0.
Miller, E. Types of Mind and Body.
New York: W. W. Norton, 1927. 94 p.
Sl.OO.
Mills, Ch.\rles M. Vacations for Indus-
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National Industrial Conference Board.
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National Industrial Conference Board. The
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Odtjm, Howard W., and Others. Ameri-
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418 p. S4..50.
PiEROX, Henri. Thought and the Brain.
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PiGOU, Arthur C. Industrial Fluctuations.
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88..50.
PoFFEXBERGER, A. T. Applied Psychology;
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fascism. New York: Carnegie Endow-
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Rogers, James F. The Health of the
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Spearman, Ch.arles E. The Abilities of
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Sprowls, Jesse W. Social Psychology In-
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SiTMXER, WiLLI.AM G., -AXD KeLLER, AlBERT
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Swift, Edg.ar J. How to Influence Men;
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142
Book Reviews
York: Charles Scribner's Sons, 1927. 419
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Thompson, Laura. Labor Banks in the
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1926.
Thomson, Mehran K. The Springs of
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Tracy, Henry C. Towards the Open; a
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Wallis, Wilson D. An Introduction to
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Ward, James. Psychology Applied to Edu-
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Webb, Sidney, and Webb, Beatrice P.
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Wells, F. L. Mental Tests in Clinical
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1927. 325 p. $2.16.
Weseen, Maurice H. How to Apply for a
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Wesley, Charles H. Negro Labor in the
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Wesberg, Erwin. Yo^ir Nervous Child.
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192 p. $1.75.
WoLFSON, Theresa. The Women^s Auxil-
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ers' Education Bureau, 1926. 20 p.
ZooK, George F. Residence and Migration
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Government Printing Office, 1926. 134 p.
$0.20.
News Notes
PERSONNEL RESEARCH FEDERATION
News Notes of Member Organizations '■
Yale University
A Department of Personnel Study has
been established at Yale University through
the generosity of Charles H. Ludington, of
Philadelphia. Mr. A. B. Crawford, direc-
tor of the Yale Bureau of Appointments,
has been made director of the department,
with the rank of professor.
The department will have two divisions.
One will be the Bureau of Appointments,
largely as constituted at present. The
other will be devoted to assisting the orien-
tation of freshmen in the choice of their
upper school, discussing with students in
the academic department and the Sheffield
Scientific School the election of courses and
careers, collecting data to aid the Board of
Admission in problems related to methods
of selecting students, and assembling gen-
eral information that will be helpful in
educational and vocational guidance and
in the placement of graduating seniors.
President Angell said recently in stress-
ing the importance of personnel study:
"It is an extraordinary circumstance
that so large a portion of our students come
up to the Spring of their senior year with
little or no plan for the future, with no
decision as to the field of work which they
will enter, and frequently with little or no
knowledge of what opportunities are offered
by the world of affairs to the college grad-
uate. This is peculiarly striking in an
institution where approximately a third of
their classmates are partly or wholly self-
supporting.
"As time goes on, the day arrives when
they simply must have a job and so they
jump at the first one which comes along,
regardless of its intrinsic merits or defects,
and equally regardless of the likelihood that
they can succeed in it.
"Now a certain amount of rough and
tumble at the outset of life is doubtless a
good thing for many types of men, and it is
certainly impossible by any device now
available to predict with confidence what
calling any given individual will find satis-
fying and in what one he will succeed.
Nevertheless, our present procedure in the
whole matter is highly irrational and deserv-
ing of radical alteration.
"Two things at least require to be done,
neither of which can be accomplished in-
stantly, but upon which a beginning can
certainly be made. There is, in the first
place, need for a carefully organized bureau
where accurate information could be ob-
tained regarding contemporary conditions
in the typical occupations which every year
absorb the members of our graduating
classes.
"The second great need is a personnel
service which would help the student to
determine with some exactness for himself
what his real qualifications are and in what
fields of endeavor he can hope to be suc-
cessful.
"One can hardly visualize the university
venturing at this stage to give a youth
definite, positive advice to enter a given
calling. But it is easy to see how, with
judicious advisers working with a more or
less common-sense technique, using well-
recognized personnel rating systems and
supported by such psychological methods as
can be matured, a boy who desires it may
be given help of really first-rate conse-
quence in coming to a fuller understanding
of his own powers and possibilities."
INDUSTRIAL CONFERENCE AT THE PENNSYL-
VANIA STATE COLLEGE
Prepared by B. V. Moore
"The Selection and Placement of College
Graduates" and "The Production Officer"
were the topics of discussion at the eighth
143
144
News Notes
annual industrial conference under the
auspices of the School of Engineering of the
Pennsylvania State College, held May 13
and 14, 1927. The program included papers
and discussions by many personnel officers
and other representatives from large indus-
trial organizations.
Mr. C. S. Coler gave a comprehensive
presentation of the problems involved in
selection and placement of college grad-
uates, which served as a keynote address.
Then the conference lost no time in getting
to fundamental questions. One of these
problems was later developed by Professor
C. E. Bullinger in the form of a definite
program for a college personnel system,
involving the use of rating scales. Dr.
E. B. Roberts pointed out that the results
of such a rating scale would be valuable in
aiding students to improve their qualifica-
tions, particularly their personality traits;
but he voiced the doubt, supported by
several others, that the results of such a
mechanical analysis of personality traits
would be used with satisfaction b}'^ em-
ployers. The general discussion showed a
conservative tendency to depend chiefly on
the customary interview. However, the dis-
cussion resulted in a resolution Ix-ing passed
calling for a committee of seven to studj^
the feasibility of college personnel systems
and the use of devices such as rating scales.
The second chief question was the
method of providing for contacts between
college graduates and industries so that the
interests of the graduating student, of the
college, and of industry would be safe-
guarded. Should the representatives of
industry go to the students at the college or
should the student or some representative of
him go to the industries? The problem in-
volved also the question, — should the
student be expected to take the initiative
and make the application, or should a
definite offer be made to him, and if so,
when? Action was taken providing for the
appointment of a committee to study this
second problem. l"he question of ethics
was raised by a representative of one of the
larger corporations, and he suggested that
there be a more uniform practice in the pre-
sentation of the opportunities of various
industrial openings when interviewing stu-
dents. Evidently there was a feeling that
occasionally the propositions have been
painted in a rosier hue, although in general
the representatives are conservative in their
statements to students. A committee of
representatives of the industries was ap-
pointed to consider this subject.
The address of Charles M. Schwab to the
two hundred guests and to the students and
faculty, given in the Auditorium which he
presented to The Pennsylvania State Col-
lege, was on "Sentiment in Business."
Mr. Schwab has a happy way of illustrating
his theme by stories on himself and then of
making a telling point bj' a few words. He
emphasized the importance of the human
element in industry and of a sympathetic
understanding of the humblest worker.
The personality of management is more
important than technical knowledge.
The third session was devoted to a study
of the young college graduate in industrj-,
plant training to develop his major aptitude,
the selection of men for promotion, the
problem of the misfit, the lack of initiative
and unwillingness on the part of some to
accept responsibility. How can potential
capacit}^ be developed and faults be cor-
rected? These are problems which the
executives discussed at this Conference.
Mr. W. E. Wickenden, Director of the
Investigation of Engineering Education for
the S. P. E. E., gave a resume of the subject
of technical training in secondary, colle-
giate, and trade schools, and pointed out
the need in this country for institutions of
an intermediate rank between the secondary
school and the college. He also survej^ed
the educational movements within the in-
dustries.
Dean Sackett, who initiated these annual
meetings, was instrumental in guiding the
program and in keeping the pertinent ques-
tions to the front. The papers presented
will be printed for distribution. Inquiries
regarding the raport of the meetings should
be addressed to Dean R. L. Sackett, School
of Engineering, Pennsylvania State College,
State College, Pa.
News Notes
145
LABOR AND THE ELIMINATION OF WASTE
Prepared by Spencer Miller, Jr.
When, in January 1910, Frederick W.
Taylor presented his memorable paper on
"The Principles of Scientific Management"
before the American Society of Mechanical
Engineers, he received a great amount of
comment, commendation, and some criti-
cism. The criticism which followed came,
for the most part, from labor, which con-
ceived of the time-studies of manual move-
ments and rate-setting, and much that was
put forward in the name of scientific man-
agement, as autocratic, and in total dis-
regard of the human factor in industry, and
as destructive of collective bargaining.
Since that daj', however, there has been
a distinct change of attitude not only on
the part of labor but also on the part of
those engaged in management. The con-
sent of the worker in technical changes has
become a matter of greater concern. The
constructive role of the worker and his
union in achieving the ends of the scientific
organization of business have been more
and more recognized.
Perhaps no single event more completely
reflects this change of attitude, than the
conference on the Elimination of Waste
which was held in Philadelphia on April
9th and 10th of this year under the auspices
of the Philadelphia Labor College and the
Central Labor L^nion. Here were gathered
together engineers, economists, employers,
and labor, in a labor hall — with labor as the
host, to discuss the most effective and
efficient ways of eliminating waste in
industry. It was an event of the first im-
portance in industrial relations. And it
took place in Philadelphia, the home of
Frederick W. Tajdor, — but seventeen years
after his famous address!
It was the purpose of this conference to
give definite consideration to the subject of
waste elimination which is intimately bound
up with the new wage policy of the Ameri-
can Federation of Labor as set forth at
Atlantic City in 1925, and the general proc-
lamation of a five-day week as enunciated
in the Detroit Convention in 1926.
"By bringing together workers and scien-
tific leaders who have given thought to this
problem, it is hoped 'runs the prospectus'
that through joint discussion methods can
be devised for the application of the
program advocated by the Federation for
the benefit of the workers and societ}^ in
general. The pay envelope is the test of
the soundness of any plan of trade union-
management cooperation in waste elimina-
tion." "Labor realizes," in the words of
President Green, "that its future welfare
and best interests are interdependent with
industrial progress and business prosperity,
and we are placing a distinct emphasis on
proposals that will lead to opportunities for
cooperation."
The first session of the Conference on
Saturday afternoon was devoted to a dis-
cussion of Labor's Participation in Waste
Elimination. The session was opened, pre-
sided over, and occupied almost e.xclusively
by representatives of labor. It proved to be
one of the most interesting and impressive
sessions of the entire conference. Those
who heard the opening addresses of Gustave
Geigas, President of the Full Fashioned
Hoisery Workers No. 706 of Philadelphia,
and William McHugh, Vice-President of
the International Printing Pressmen's
Union, had little doubt of the capacity of
labor to contribute to both the principle
and practice of waste elimination. The
function of labor to keep management
efficient was presented by Mr. Geigas in the
following forceful manner:
"The employers, we have found, in
man}' cases, will put off the installation of
all efficiency schemes until they are pre-
sented with an organized group of workers
who simply refuse to tolerate inefficiency.
Management will become more efficient, we
feel, wherever labor is militant, educated,
progressive and shows a willingness to
cooperate with management in operating
labor-saving devices. In our industry, we
feel that the willingness of our organiza-
tion to try out new machinery and methods
at all times has, in the long run, added to
our earning power, and has probably done
even more to add to the employers' earning
power.
"As competition in our industrj* becomes
keener, waste elimination will become a
more urgent question with the employers.
146
News Notes
The tendency to reduce waste by a more
scientific system of purchasing raw ma-
terial, and to discard the stupid system of
saving pennies and wasting pounds, is
becoming more marked each month and will,
in time, help to make our industry much
less wasteful and more prosperous."
His entire address was a challenge to
management; it was a statement of the
new sense of responsibility on the part of
labor. In similar vein did Mr. McHugh
affirm that the engineering service of the
International Printing Pressmen had not
only increased the sense of responsibility of
pressmen to the industry, but had enabled
the management of many newspapers to
eliminate many wasteful practices. Each
of the succeeding representatives of labor,
in turn, gave out of their own experience
examples of the ways in which workers or
their unions had made specific contributions
to the elimination of waste both material
and social.
The second session of the conference on
Saturday evening described as a Waste
Dinner, was presided over by the Secretary-
Treasurer of the Building Trades Depart-
ment of the American Federation of Labor.
The subject of Waste was presented by Mr.
Fred J. Miller, Past President of the
American Society of Mechanical Engineers,
Dr. Irving Fisher, Professor of Economics
at Yale University and Matthew WoU,
Vice-President of the American Federation
of Labor. Here we had a cross section of
the best thinking of labor and the engineer
on this question, with an evaluation of the
whole project by a distinguished social
scientist. Said Dr. Fisher, "You are
making history and starting a new move-
ment, even though the roots are in the
past."
The indignation which was manifested
when the Waste in Industry report was
put)lished, revealing that of the total causes
of waste in industry, deficient management
was responsible for more than twice as much
as labor, has largely subsided, asserted
Major Miller, because its conclusions rested
upon a solid foundation.
"The fact is," he added, "that there was
no intention to fix moral responsibility for
wastes, but only to show such actual respon-
sibility for wastes, as could be based upon
the undeniable fact that a given cause of
waste was avoidable, removable or curable
by management or by labor, as the case
might be."
In discussing this subject from the stand-
point of labor, Mr. WoU asserted: "These
efforts to cooperate with management in
eliminating waste and thereby improving
industrial conditions will mark the Ameri-
can labor movement as the most far-sighted
labor movement in the world."
Waste Elimination from the Standpoint of
the Engineer
As the opening session on Saturday was
devoted to a discussion of Waste Elimina-
tion from the standpoint of labor, so the
Sunday morning session was devoted to a
discussion from the standpoint of the en-
gineer. In the addresses of these repre-
sentatives of the engineering profession, we
found reflected the change in attitude of
engineers toward scientific management
that is the measure of advance from the
principles as enunciated by Mr. Taylor
himself.
We have, for example, an engineer urging
the participation of workers in job study
so that they can attain fair wages, fair
hours, and fair conditions and "what is
even more important, they will gain essen-
tial knowledge as to how these conditions
may be preserved and progressively ad-
vanced." "By participation in job study,"
he continued, "through representative com-
mittees, workers will gain increasing oppor-
tunity to share in the creative side of pro-
duction, and will, I believe, be moving in
the direction of a new interest and a new
self-expression in their work."
What a change in attitude toward labor
is revealed in these suggestions!
Consider for a moment the opening
remarks of the Chairman of the session,
Morris L. Cooke, President of the Taylor
Society, who pointed to unemployment as
the most important single cause of waste — ■"
the core of the problem of waste elimina-
tion. Regularity of employment is one of
the first signs of efficient management."
In such temper were the addresses of San-
ford E. Thompson and Robert Thurston
News Notes
147
Kent — an affirmation that science could be
made the servant of industry if applied
intelligently to its problems.
The closing session on Sunday afternoon
reverted again to a labor session at which
President Green of the American Federa-
tion of Labor made the concluding and
principal address of the afternoon. It was
an address informed by the same humanity
and characteristic reasonableness of all his
public addresses. He said, "Waste in in-
dustry may be divided into three classifica-
tions: Material waste, hiunan waste and
spiritual waste. Labor has given most
careful thought to each of these qualifica-
tions, putting emphasis upon the human
and spiritual rather than upon the material
classification."
Toward the elimination of the first of
these wastes, said President Green, manage-
ment can do a great deal. "On the other
hand Labor can assist management not only
in dealing with the problem of waste, but
also in dealing with other industrial prob-
lems if given an opportunity to do so.
Labor is willing and ready to do its share
in the performance of this important work.
The trade union is an agency through which
this character of service can be rendered."
Then he proceeded to enumerate the way in
which labor has already begun the elimina-
tion of some of the human wastes in indus-
try through raising the standards of living,
safeguarding work, reducing unhygienic
surroundings, through their economic and
legislative power. Such has been a record
of labor's concern and capacity to deal
with waste. The problems ahead call for
greater action — for more united action.
Toward the solution of this elimination,
labor will muster its aid. "Our Nation,"
concluded Mr. Green, "cannot maintain its
industrial supremacy among all the nations
of the world unless it fosters and nourishes
those spiritual and moral values which
contribute so much to the efficiency of the
American workers."
When the conference which had brought
together some one hundred and fifty
delegates and as many more friends and
others had reached the third session it
paused for a moment to consider the sig-
nificance of the meeting and of its progress
thus far. It obviously had made headway;
it obviously could not solve all of the
problems raised. But it could plan for
succeeding meetings and recommend similar
conferences in other cities. It did both of
these, and as a result in Boston, Chicago
and Denver within the next six months
similar waste conferences are to be held.
In the next place the ever present problem
of imemployment will be the subject of
special consideration at a conference to be
called again by the Labor College of Phila-
delphia on the 30th and 31st of July on the
campus of Bryn Mawr College where for the
sixth successive year a Summer School
for Women Workers in Industry is being
held.
This conference finally called by a work-
ers' educational enterprise to consider the
elimination of waste, marks an important
and significant epoch in the history of the
American industrial relations. And the
significance of this meeting is not in its
auspices, its participants, or its subject
matter. It consists in the fact that for the
first time we have a concerted effort to
think out a technique of cooperative rela-
tions between labor and management
engineers, in terms of a specific problem,
in which both management and labor are
deeply concerned, and toward the solution
of which both can make a distinct contri-
bution.
The dream of Frederick Taylor is coming
true in its larger aspects — for both labor
and management engineers are making
science their instrument for cooperative
relations!
CONFERENCE OF THE EASTERN COLLEGE
PERSONNEL OFFICERS
Prepared by Samuel S. Board
The Spring conference of the Eastern
College Personnel Officers which was held in
Walker Memorial Hall, Massachusetts In-
stitute of Technology, April loth, offered
an ideal combination of program and set-
up for a small conference.
The main work of the conference was
the discussion and approval of two enter-
prises having direct relation to college
personnel work. These were embodied in
148
News Notes
papers presented by Mr. Crawford, Director
of the Bureau of Appointments, Vale Uni-
versity, and Professor Harry Wellman of
Dartmouth College in the afternoon session.
In the morning a number of those attending
the convention inspected adjacent manu-
facturing plants while the evening program
was devoted to instructive but also interest-
ing talks having a general relation to college
personnel work but not demanding discus-
sion at the time.
The afternoon session will therefore be
reported in more detail as it has a direct
bearing on personnel work as a whole. Mr.
Crawford brought to the conference for
final approval the plan for the development
of occupational monographs which was dis-
cussed in part at the Winter Conference of
the Personnel Research Federation. This
earlier discussion resulted in the formation
of a national committee to coordinate and
further promote the development of such
studies. This committee asked Mr. Craw-
ford to present a tangible plan on which
they might work. In essence, Mr. Craw-
ford's paper suggested the need for a series
of occupational monographs each of which
would cover a separate occupation or a dis-
tinct group of occupations — these to include
steps of advancement, probable salar\' sche-
dules and other similar material which
would be of use in helping young men to
make an intelligent choice of career. The
suggested plan provided for a thorough
study of data now in existence and their
collection for use by personnel officers.
Since this idea had been taken up at a
previous meeting to some extent, the dis-
cussion centered largely about the list of
occupations which might be suggested as
needing study first. Mr. Crawford had
sent to several of the colleges repre-
sented, a questionnaire asking their opin-
ion as to the relative need of data about
different occupations. He did not feel,
however, that the returns had been suffi-
cient to be representative and so asked for
a further decision on the part of the meet-
ing. After a good deal of discussion the
following fields were suggested in the order
of desirability:
Foreign Trade
Advertising
Publishing
Insurance
Transportation
Research
Manufacturing
Finance
Public Utilities
Merchandising
The last subject was felt to he first in
importance from the woman's standpoint.
In addition to this list the following pro-
fessions were also considered to be worthy
of investigation:
Teaching
Law
Medicine
Accountancy
Engineering
Mr. Crawford was instructed to report
to the National Committee, of which he
was a member, the approval of the general
plan and the recommendation that an
effort be made to secure accurate data on
the above fields as a beginning towards a
comprehensive survey.
Professor Wellman, who had been asked
to preside at the meeting by Paul W. Viets
of the Massachusetts Agricultural College,
who is President of the Association, had
yielded the premier place on the program
to Mr. Crawford in order that a decision
on the matter he had presented be secured
early in the afternoon.
Professor Wellman then took the floor
and read his own paper, which is one of the
first attempts to make job specifications for
the various positions in a college personnel
bureau. The paper, which was a careful
stud}'' of personnel work, especially as it is
conducted in Dartmouth aroused consider-
able discussion on the part of the members
of the conference.
Professor Wellman listed five main phases
of college personnel work, as follows:
I. Statistical
II. Personnel in terms of the individual
and the curriculum
III. Personnel in terms of vocational
advice and actual placement
IV. Personnel in terms of Self-Support
V. Personnel in terms of Loans and
Scholarships
An immediate querj-^ was raised as to
whether some relationship was not desirable
and necessary with the Committees on
Admission, especially as it might mean a
News Notes
149
continuation of records which would be
valuable in the future. Professor Wellman
was inclined to feel that the only record
which was feasible was that of a man's
experience in college, but the other members
of the conference seemed to disagree with
him on this, and after some discussion he
accepted the addition of this responsibility
with the proviso that he would not want
to do it. The question was also raised as to
how close a connection there might be
between the data secured by the personnel
bureau and the reorganization of the cur-
riculum. Professor Wellman thought that
this might finally result from a well set-up
program but should not be sought in
any case and was an extremely delicate
question.
In laj'ing out his job specifications,
Professor Wellman provided, — in addition
to a director who would have to be a thor-
oughly experienced man in a variety of
fields, — four counsellors, one for each of the
years in college. He felt that only the
senior counsellor would need industrial
experience so as to be able to interpret
industrial organization to graduating sen-
iors. This was in line with his theory ex-
pressed a number of times in the past that
vocational guidance as such should not be
undertaken before the senior j'ear. The
conference was not in entire agreement with
this and was inclined to feel that Professor
Wellman's plan for selecting the counsellors
for the first three 3-ears from undergrad-
uates or possibh^ graduate students might
be impracticable. It was evident, however,
that the Dartmouth plan did anticipate
making available for men vocational infor-
mation before the senior year, and the need
for vocational information as outlined in
Mr. Crawford's paper was stressed. On the
whole the report was approved and will
warrant careful study on the part of all
those interested in college personnel.
Mr. Viets announed that at about the
same time there was a group meeting in
Chicago for the purpose of organizing a
personnel conference for the middle west
similar to the one in session at Cambridge,
and intimated that this might be succeeded
by others throughout the country.
The make-up of the conference was of
decided interest. Without attempting a
detailed analysis of those who attended, it
seemed to be about evenly divided into
three parts :
1. Those who were directly connected
with personnel departments in various
institutions.
2. Deans and other officers who had
allied duties and in many cases were at-
tempting to handle the personnel question
at the same time.
3. A number of representative men from
industries who have been interested in
the question of the use of college men in
business.
The evening session, of which the Chair-
man was Mr. S. G. Plowman of the Asso-
ciated Industries of Massachusetts, was
of an entirely different tj'pe, as already
mentioned.
Mr. Johnson O'Connor, whose article
"A Measure of Mechanical Aptitude"
appeared in the last issue of the Per-
sonnel Journal, spoke most interestingly
concerning the use of tests in the se-
lection of workers for various types of
industrial activity in the General Electric
plant. He spent quite a little time de-
scribing the method of evaluating the
Wiggley Block as a suitable test for
engineers and told some interesting stories
about the results following the use of pin
tests for manual dexterity and the ability
to use tools, indicating the relation between
proper social adjustment and the location
of the individual in correct work activities.
He also said that they had been doing some
experimenting to determine the funda-
mental basis for introversion and extro-
version, and he impressed the group with a
desire to know more about the very sig-
nificant experiments which have been con-
ducted under his direction by the General
Electric Company.
Dr. Elton Mayo, Professor of Industrial
Research at the Harvard School of Busi-
ness, spoke on the place which the public
schools of Great Britain had played in
English educational practice and the de-
velopment of British life. It was a refresh-
ing departure from the business of the
meeting and a clear presentation of the
social and educational factors which have
150
News Notes
been connected with the large schools such
as Eton and Harrow. He explained, of
course, some of the background of our
ovm private schools which prepared for
the larger colleges. He emphasized the
uniqueness of this education and in some
measure its relation to other systems in the
rest of the Empire.
Dr. C. M. Campbell, President of the
Massachusetts Society of Mental Hygiene,
indicated some of the mental hj-giene prob-
lems which arise in connection with college
students and what might be done with them.
He succeeded in demonstrating that psy-
chiatry as it might be practiced was a very
necessary and effective aid to the direct
handling of the abnormal in college.
The conference was adjourned after the
evening meeting to meet again in the Fall.
SMITH COLLEGE
In September Dr. Kurt Koffka assumes
the William Allan Neilson Chair of Re-
search at Smith College. The chair is the
gift of friends and admirers of Dr. Neilson
in honor of the tenth year of his Presidency
of Smith College.
The terms under which the chair is
established are unusual, since the holder
is not expected to teach, and is left ab-
solutely free to study and experiment, as
he pleases, publishing or not, as he prefers.
Prof. Koffka will have provision for as-
sistants and will have at his disposal a fully
equipped laboratory. His research work
will proliably be concerned with problems
of learning. He will hold the chair for five
years.
Prof. Kofifka is prominently associated
with the Gestalt theory in psychology. He
has studied at the Universities of Berlin,
Edinburgh, Freiburg, and Wijrzburg, and
has taught at Frankfort-on-Main, Giessen,
Cornell, Chicago, and Wisconsin.
THE INSTITUTE OF MANAGEMENT
The Board of Directors of the American
Management Association has granted a
charter to the Institute of Management — a
Research Group of the American Manage-
ment Association. The Board elected an
Executive Committee of fifteen members as
charter members with the grade of Fellow.
The members of this committee are: W. W.
Charters, John S. Keir, J. H. Barber, F. L.
Rowland, E. O. Griffenhagen, Sanford E.
Thompson, Wallace Clark, Dwight T.
Farnham, Lillian M. Gilbreth, Gordon
Wilson, Harry A. Hopf, L. P. Alford, Stan-
ley P. Farwell, H. G. Kenagy, and C. S.
Yoakum. Stanle.v P. Farwell was elected
President, L. P. Alford and Harry A. Hopf
Vice Presidents, and W. J. Donald Sec-
retary.
The stated purposes of the Institute are
as follows:
"1. To promote the study, development,
and use of scientific methods of research in
the management field, encourage the record-
ing of the methods used, and cultivate an
appreciation of the usefulness of such meth-
ods of solution of management problems.
"2. To determine, formulate and declare
the fundamental principles of management
and to standardize management terminol-
ogy and definition.
''3. To encourage, through professional
recognition, those who are competent users
of scientific methods of investigation in the
management field, and especially those who
have made substantial contributions to the
science of management by the discover}' of
management principles or the development
of new management research methods.
"4. To promote the coordination of the
management research activities of the
users of scientific methods of investigation
in the various fields, and furnish a forum
for the interchange of information between
them."
"personnel"
The American Management Association
has renewed the publication of Personnel,
formerly published by the Industrial Rela-
tions Association of America. The first
number is a four page leaflet containing two
articles, "Staggering the Payroll" and
"Ways of Discouraging the Stealing of the
Product." It is planned to publish the
magazine quarterly and increase its size to
32 pages.
The name Personnel as the title of a
pul)lication was first used during the War
for a bulletin issued by the Committee on
Classification of Personnel in the Army,
the committee operating within the War
News Notes
151
Department. After publication of this
bulletin had ceased, the Committee gave
authorization to the National Association
of Employment Managers to use the name
Personnel for a monthly bulletin which
began publication in January, 1919. The
National Association of Employment Mana-
gers changed its name to Industrial Rela-
tions Association of America and continued
the publication of Personnel until October
1921.
COMMITTEE ON PERSONNEL METHODS
A grant from Mr. John D. Rockefeller,
Jr., of $20,000 a year for three years makes
possible further active progress on the
program of the Committee on Personnel
Methods of the American Council on Educa-
tion. The Committee will apply this grant
to the development of model forms for
personal record cards, achievement tests,
rating scales, and vocational monographs.
These four projects supplement the
Council's established experiments with
psychological e.^aminations for freshmen
and with job specifications.
The American Council on Education is
inviting the following men and women to
serve on the committees that are to guide
the work:
Central Committee on Personnel Methods:
H. E. Hawkes, Chairman, H. W. Holmes,
L. B. Hopkins, C. R. Mann, W. D. Scott,
H. R. Wellman.
1. Personal Record Cards: L. B. Hopkins
(Wabash), Chairman, Mary H. S. Hayes
{New York), Carl C. Brigham (Princeton),
J. J. Coss (Columbia), D. T. Howard
(Northwestern) .
^. Achievement Tests: H. E. Hawkes
(Columbia), Chairman, Agnes B. Leahy
(Connecticut College), V. A. C. Henmon
(Yale), M. R. Trabue (North Carolina),
Ben D. Wood (Columbia).
3. Rating Scales: H. W. Holmes (Har-
vard), Chairman, Grace E. Manson, (Mich-
igan), F. F. Bradshaw (North Carolina),
Donald G. Paterson (Minnesota), E. K.
Strong, Jr. (Stanford).
4. Vocational Monographs: C. R. Mann
(American Council on Education) , Chairman,
Emma P. Hirth (New York), W. W. Charters
(Chicago), A. B. Crawford (Yale), C. S.
Yoakum (Michigan).
So far as funds permit, each committee
will have clerical and statistical help and
part-time service of specialists. It is
planned to hold two meetings each year.
Headquarters will be at the ofiice of the
American Council on Education in Wash-
ington, where a central news service in this
field is being established.
WHY STUDENTS LEAVE COLLEGE
The Columbia Alumni News for March
11, 1927, contains an analysis of Why
Students Leave College, by Edmund B.
Fox and Edith Mulhall Achilles.
In the Fall of 1925 a study was made of
303 Columbia College men who were reg-
istered the preceding year, but did not
return. These 303 men represented about
15 per cent of the total enrollment. Each
man who withdrew was asked to give his
reasons, while letters were written to those
who did not return. Fifteen men gave
more than one reason for leaving, bringing
the total to 318 reasons.
Number
of Per-
Reasons reasons centage
Finance 94 29.5
Scholarship 77 24.2
Transferred to other institu-
tions 49 15.4
Health 42 13.2
Unknown 19 6.0
Other reasons 18 5.7
Entered business 12 3.8
Discipline 7 2.2
318 100.0
Over a period of three years (1918-1921)
67.7 per cent of entering freshmen at Barn-
ard College completed their college course
at Barnard. Of those transferring to
Barnard as candidates for the bachelor's
degree, 48.5 per cent completed their college
course at Barnard.
AWARD OP THE JACOB WERTHEIM RESEARCH
FELLOWSHIP
Announcement is made by Harvard
University that Mr. Johnson O'Connor, of
the West Lynn Works of the General
Electric Company, has been awarded the
Jacob Wertheim Fellowship in Industrial
152
News Notes
Relationships for the academic year 1927-
28. Mr. O'Connor intends to continue and
enlarge his experiments and researches on
placement tests. He will be remembered
for two articles in the Personnel Journal
written in collaboration with members of
his staff: "A Measure of Finger Dexterity"
(January-February, 1926), and "A Measure
of Mechanical Aptitude" (June, 1927).
ADDITION TO THE STAFF OF THE PERSONNEL
RESEARCH FEDERATION
The Personnel Research Federation is
happy to announce the addition of Dr.
Charles S. Slocombe to its staff. Dr.
Slocombe has studied at the Universities of
New Zealand and London. He has worked
under Dr. Spearman, and holds the
doctorate from the University of London.
More recently he has been engaged in educa-
tional research at the Lincoln School in
New York. He will work on personnel
aspects of the problems of accident pre-
vention in transportation.
FORTHCOMING MEETINGS
The Fourth International Congress of
the International Association for Psychol-
ogy and Techno-Psychology will be held
in Paris from October 10 to 15, 1927. The
following subjects will be discussed:
Techno-psychological selection tests
Techno-ps3'chological training methods
Problems of rationalization of work
Applications of techno-psychology to
industrj', commerce, communication,
administration, publicity, pedagogy,
medicine, law, and the sciences.
Inquiries regarding the Congress should
be addressed to Prof. Lahy, 22, Avenue de
rObservatoire, Paris, France.
The Third International Congress of
Scientific Management takes place in Rome
from September 5th to 8th, 1927, and will
be followed by conducted visits to the most
important industrial cities of Italy.
The Congress will be devoted to the
discussion of many important problems con-
cerning efficiency in industry, agriculture,
and the public service. Among these are
included the standardization of industrial
products, the concentration of industry
into large units, the distribution of effort
in industry and agriculture, and the scien-
tific investigation of the skill of the worker.
The Professional Divisions of the Ameri-
can Society of Mechanical Engineers, have
a new policy of holding meetings in different
parts of the country for their separate
divisions. The first of these meetings to be
held by the Management Division will be in
Rochester, October 24th and 25th, 1927.
This meeting is in cooperation with the
American Management Association and
with the local section, A. S. M. E. of Ro-
chester, of which Mr. Ronald C. Hands
is Chairman. These meetings are to be
national in scope and should be of interest
to more than the immediate locality'. The
speakers are being selected from a wide area
and will include many prominent engineers.
The program is as follows :
Monday morning session, Subject: "Co-
ordinating Wage Incentives and Pro-
duction Control."
Monday afternoon session, Subject: "Co-
ordinating Quality Control and Produc-
tion Control."
Evening session, "Management's part in
Maintaining Prosperity." This is the
Management ^Yeek subject and this
session will be in charge of the local
Management Week Committee consist-
ing of Virgil M. Palmer, Chairman,
F. W. Lovejoy, James E. Gleason, Carl
S. Hallauer, Frank W. Moffett, Donald
S. Barrows, Walter L. Todd, and A. E.
Crockett, Secretary.
Tuesday morning session, "Economic
Problems in Production."
Tuesday ajlernoon session, "Plant Loca-
tion."
Plans for specific subjects and for speak-
ers are well matured and will be announced
later in full.
COMMITTEE OX SIMPLIFIED PRACTICE IN
PERSONNEL
The Personnel Research Federation re-
ceived in March for the work of coordinat-
ing occupational studies now being under-
taken bj' the Committee on Simplified Prac-
tice in Personnel, a contribution of $300.
This gift was made in the name of the
late Dr. Merle St. Croix Wright.
Current Periodicals
Metzerott, K. a. How Studebaker Selects
and Trains Salesmen for the Dealer.
Printers' Ink, March 24, 1927, Vol. 138,
No. 12, pp. 88-100.
Heimer, E. J. ^4. Plan That Forces Indus-
trial Salesmen to Call on Small Users.
Printers' Ink, March 10, 1927, Vol. 138,
No. 10, pp. 41-44.
A duplicate report system that helps
the correspondence department as much
as it does the salesmen.
Callahan, H. W. How We Keep up Inter-
est in Our Sales Contests. System,
March 1927, Vol. 51, No. 3, pp. 323, 376.
Gridley, Don. Making the Salesman Like
his Quota. Printers' Ink Monthly,
March 1927, Vol. 14, No. 3, pp. 72-75, 113.
Factors necessary in a quota plan that
salesmen will really support.
Anon\Tnous. Getting the Net Profit from
Sales Conventions. System, March 1927,
Vol. 51, No. 3, pp. 314-316, 368-374.
A complete program of tested plans to
make national sales conventions produce
added profits in proportion to their costs.
Merrill, K. G. Some Don'ts for the Sales
Manager When Out on the Road. Printers'
Ink, March 17, 1927, Vol. 138, No. 11, pp.
65-68.
Object is to make the salesman appear
as a man of consequence, not to make
yourself appear as such.
Whiting, Percy H. Why Not Let Your
Salesmen Write Their Own Manual?
Printers' Ink, March 3, 1927, Vol. 138,
No. 9, pp. 10-12.
Kean, Wilfred. How One Company Gets
Its Sales Manual Used. Printers' Ink,
March 10, 1927, Vol. 138, No. 10, pp.
109-112.
Hay, R. C. Field Execution of Sales Pro-
motion Plans. Printers' Ink Monthly,
March 1927, Vol. 14, No. 3, pp. 40, 132-133.
Anonymous. Introducing the New Sales-
man. Printers' Ink, March 24, 1927, Vol.
138, No. 12, pp. 121-122.
153
Wood, J. L. Getting Home Office Enthusi-
asm into Branch Collections. System,
March 1927, Vol. 51, No. 3, pp. 320, 380-
388.
Describes a method of actuating col-
lections in much the same way as sales
competition actuates salesmen.
Litchfield, P. W. Managers Aren't Born
—. System, March 1927, Vol. 51, No. 3,
pp. 299-301, 394-397.
Describes promotion systems of the
Goodyear Rubber Co.
Fisher, John A. The Ideal Foreman.
Management, March 1927, Vol. 28, No. 3,
pp. 42-46, 80-82.
Methods of training foreman and as-
signing their duties that enable them to
attain the highest personal eflBciency.
Anonjinous. Tardiness Control. System,
March 1927, Vol. 51, No. 3, pp. 317, 414-
426.
How seven companies tackle a common
management problem.
Green, Harold, H. How Does Good Light-
ing Pay and How Much? Manufacturer's
News, March 1927, Vol. 31, No. 3, pp.
13-14, 48.
Fordham, Thomas B. How to Treat Work-
ers to Get Results. Forbes, March 15,
1927, Vol. 19, No. 6, p. 24.
Works manager of the Delco Light
Company gives his views.
KiTSON, Harry D. Some Problems of Voca-
tional Adjustment. Vocational Guidance
Magazine, March 1927, Vol. 5, No. 6,
pp. 271-273.
Frank, Edward. Loyalty. Manufactur-
er's News, March 1927, Vol. 31, No. 3, p.
31, 78-80.
Freedom from labor troubles, elimina-
tion of the sullen faces that lower morale
and the enjoyment of the power to pull
forth at will from his workers the last bit
of creative ability are the rewards of
the man who has built on the fundamental
basis of loyalty of employes.
154
Current Periodicals
HoTCHKiss, WiLLARD E. The Human Fac-
tor in Industry. Management Review,
March 1927, Vol. 16, Xo. 3, pp. 75-79.
Jerome, Harry. Labor Migration and Its
Relation to Employment Demand. Manu-
facturer's News, March 1927, Vol. 30,
No. 3, pp. 33-34.
CoPP, Tract. Gains in Vocational Rehabili-
tation. American Labor Legislation Re-
view, March 1927, Vol. 17, No. 1, pp.
79-86.
Herring, Harriet L. The Beginnings of
Industrial Social Work. Social Forces,
March 1927, Vol. 5, No. 3, pp. 502-507.
Carver, Thomas Nixon. The Supposed
Necessity for an Industrial Reserve Army.
Social Forces, March 1927, Vol. 5, No. 3,
pp. 369-386.
BowDEN, A. O. Some Causes of the Bread
Line. Social Forces, March 1927, Vol. 5,
No. 3, pp. 507-509.
Watson, C. H. Phases of Physical Ex-
amination Problem.s in Industry. The
Nation's Health, March 1927, Vol. 9,
No. 3, pp. 30-31, 84.
Clagtje, Ewan. Productivity and Wages in
the United States. American Federation-
ist, March 1927, Vol. 34, No. 3, pp. 285-
296.
Anonymous. The Forty-Eight Hour Week.
American Federationist, March 1927,
Vol. 34, No. 3, pp. 344-346.
States six reasons supporting the 48
hour bill for regulation of women workers
now under consideration in New York.
Thomas, C. V. Some Major Movements in
Adult Education. School and Society,
March 26, 1927, Vol. 25, No. 639, pp. 376-
380.
Snedden, David. Vocational Education in
the United States, Principles and Issues.
School and Society, March 5, 1927, Vol. 25,
No. 636, pp. 292-295.
WooDROW, Herbert. The Effect of Type of
Training Upon Transference. Journal of
Educational Psychology, March 1927,
Vol. 18, No. 3, pp. 159-172.
Peters, I. L. An Adequate Program of
Educational and Vocational Guidance in a
College. Vocational Guidance Magazine,
March 1927, Vol. 5, No. 6, pp. 247-248.
Anon%-mous. Partially Standardized Pro-
motion Tests for Police Sergeant. Public
Personnel Studies, March 1927, Vol. 5,
No. 3. pp. 51-65.
Measuring Morale and Leadership Ability
By David R. Craig, Research Bureau for Retail Training, University
of Pittsburgh
Dr. Craig scrutinizes seven possible measures of morale and re-
jects all but three, namely, per capita output, quality of work,
and labor stability. He then describes the ways in which these
measures may be made, in order to develop a better working
knowledge of the conditions and influences which result in im-
proved morale.
OUR task today is to see whether
quantitative methods can be
of any use in the development
of morale and leadership ability. It
is written in history that understand-
ing is increased and progress is hast-
ened as soon as the state of an art
permits the counting and comparison
of its units. Has the art of leadership
been sufficiently analyzed so that we
have now arrived at units which can
be counted and compared? Do we
know enough about the concrete mani-
festations of morale so that we can
help ourselves by means of arith-
metic? Or must we admit defeat be-
cause the essence of morale is human
and because the relation of leader and
follower is in the last analysis a
mystical relationship?
If these were the only questions at
issue, we should be wise in turning our
attention immediately to some more
promising field of study. But they
are not. The quantitative method in
social science has faced as hopeless
tasks as this before, and has found its
way through them. Here is a method
which can be used to verify the hy-
potheses which come out of discussions
concerning the nature of morale. It
also has other and perhaps more im-
portant uses, for it requires in many
instances the reformulation of prob-
lems and it directs attention to points
of weakness and neglect. That is
what is happening today in economics,
psychology, anthropology, and sociol-
ogy. Wherever it has been tried the
quantitative method has accomplished
something which we commonly think
of as worth while, in the rejection or
support of hypotheses, in compelUng
its users to ask their questions in a
fresh terminology, and in directing at-
tention to new problems. Since the
topic of leadership and morale is a
mixture of all the social sciences, the
quantitative method may be worth
trying.
What follows must partake more of
the nature of suggestion and plan than
of accomplishment or report. No
quantitative measures of morale or
leadership have been undertaken any-
where on any satisfactory scale except
155
THE PERSONNEL JOURNAL, VOL. VI, NO. 3
156
Craig: Morale and Leadership Ability
by Mr. J. D. Houser of Chicago. And
with this confession we can start by
defining our terms.
Morale and leadership are two quite
different things. Mr. Tead's defini-
tion^ of creative leadership may be
quoted here, for it seems to have the
one important quality of a good defini-
tion, namely that it summarizes what
most people understand by the word.
He says: "Leadership is the name for
that combination of qualities by the
possession of which one is able to get
something done by others chiefly be-
cause through his influence they are
willing to do it. " Also, "leadership is
abihty to secure wiUing action on be-
half of an established purpose," and
the "creation or direction of positive
desire in the led. " Morale is probably
that positive desire in the led, the
thing which results from creative
leadership. In a different phrase, the
morale of an individual industrial
employee is that which enables him
to work for his employer as if he were
working for himself. It is spontane-
ous enthusiasm for the purposes of
another.
The measurement of morale and
leadership, however, is a single prob-
lem. The measure of morale is the
measure of leadership.-
1 Ordway Tead, in "The Nature and Uses
of Leadership," in Bulletin of the Taylor
Society, vol. 12, no. 3, June, 1927, p. 394.
» Mr. H. S. Person, Director of The Tay-
lor Society, pointed out in informal discus-
sion that he did not think so. He men-
tioned a company the morale of whose man-
ufacturing departments is excellent, but
whose sales and administrative departments
are badly managed. This is not inconsist-
ent with the foregoing, for in the long run
the bad management of the sales depart-
ment alone will bring enough factory lay-
offs in its wake to impair the shop morale.
To say that morale is hard to meas-
ure is to say nothing new. But it
will be possible to put some meaning
into this platitude by showing that we
cannot measure the thing itself be-
cause of the nature of it, and so must
rely on what we find to be the objec-
tive manifestations of it. It will then
be possible to show that with most
of these objective manifestations we
must proceed cautiously, with our eyes
open to certain problems. And after
eliminating certain kinds of evidence,
we can conclude by suggesting a pro-
gram for using what remains.
When we define morale as a positive
desire we forbid ourselves to measure
the thing itself, for in any real indus-
trial situation involving morale we
cannot find a satisfactory unit of de-
sire. But if we cannot measure the
thing itself, perhaps we can discover
the ways in which it becomes manifest
and measure them instead.
Whether we regard morale as an end
in itseK or whether we think of it as
a means to a further end, such as
lowered production costs or greater
profits, we must admit that morale and
low production costs are expected to
vary together and not inversely. This
is fundamental in the analysis, and
frequently it is the reason and the
excuse for paying attention to morale
at all. And if production costs and
morale vary together and not in-
versely, we have in the one a kind of
measure for the other. As we shall
see, it is not a good measure, but it
gives us a hint that if we can find other
concomitants of morale, other evidence
of its existence, we shall have reached
the first milestone.
Production costs are not a good
measure of morale, because there are
Craig: Morale and Leadership Ability
157
many other influences acting on pro-
duction costs which have nothing to
do with the case. Production costs
are ordinarily classified as materials,
labor and overhead. If the prices of
the materials go up, we shall have an
influence raising the costs which is not
a result of bad morale. The same is
true of many of the overhead items.
And we know that wages may rise
without affecting or being affected by
morale, although generally there is
some mutual influence present.
So we cannot measure morale by
production costs, for they measure
something else as well, and we cannot
disentangle the various influences at
work.^
What other concomitants are there
of morale? They can be listed and
discussed briefly, in each case noticing
whether they measure anything be-
sides that which is our principal
concern.
First, high per capita productivity
measured in units of output per man.
Here is evidence which is free from the
direct effect of price fluctuations.
What other irrelevant elements does it
contain? It contains the influences of
planning, equipment, organization,
and the skill of men. And so when we
use this measure it will be necessary
to make allowances for those influ-
ences, or to rule them out by selecting
a short period of time.
Second, good quality of work meas-
ured as percentage of accepted units.
This is another factor which may be
expected to rise with any noticeable
^ Labor costs, as one element of produc-
tion costs, might be used. Yet they too
contain a price element which fluctuates of
its own accord, apart from the influences of
leadership and morale.
improvement in morale. What ex-
traneous elements does it contain?
It contains the influences of good or
bad maintenance of equipment, good
or bad condition of the machinery, and
the kind of raw materials provided in
the industrial process in question. Of
course, any use of this measure must
assume that the standards of inspec-
tion remain constant.
Third, low labor turnover measured
in this case as the proportion of the
force voluntarily leaving the company.
The foreign influence here is the fear
of unemployment. In a business de-
pression voluntary labor turnover is
lower than in times of prosperity, and
so the state of the business cycle must
be considered. But there is another
reason why labor turnover is not
satisfactory for our purposes. Sup-
pose, as in a certain department store,
the labor turnover is about 150 per
cent of the average working force.
The figure 150 does not state the whole
case, for that labor turnover takes
place in only a small proportion, one-
fifth, of the average working force.
Stated properly, the figure would be
750 per cent of one-fifth of the force.
Then it would mean something.
There is no excuse except habit for
generalizing what is primarily a local
malady. The labor stability in this
store is 79.3 per cent, which means
that at the time this measure was
taken, 79.3 per cent of the employees
had been in the store for more than a
year. Whatever turnover there was
must have taken place among the
remainder of the employees. Since
labor turnover as commonly measured
is an inadequate statement, it may be
abandoned for the present purpose.
Fourth, labor stability, measured as
158
Craig: Morale and Leadership Ability
the percentage of persons on the aver-
age working force who have been em-
ploj'-ed more than a year. This figure,
too, is influenced by the business cycle,
the fear of unemployment, and the
attractiveness of competing jobs.
But it is free from the other influence
which disquaUfied labor turnover.
Fifth, the grievance record, measured
as the number of grievances heard.
This may be expected to vary inversely
with morale, but there are two ex-
traneous influences at work. One is
the attitude of the company toward
grievances when it has no machinery
for hearing grievances, or the possible
ineffectiveness of the machinery when
it does exist. The other is the fact
that the number of grievances may not
be used to measure morale for a con-
siderable period after the machinery
for hearing them has been instaUed.
That is because the first installation of
the grievance machinery always brings
a cloudburst of the grievances which
have been accumulating for some
time past; and until those have been
heard and adjusted, the fluctuations in
the number of grievances is not going
to be a good measure of morale.
Sixth, freedom from strikes, measured
in the number of strikes. This makes
an exceedingly weak appeal as a meas-
ure of morale. Although one may
expect no strikes when morale is high,
nevertheless it is absurd to think of
measuring the spontaneous enthusiasm
for a purpose by counting the or-
ganized rcbeUions against it. In the
marginal situation where freedom
from strikes might serve its purpose,
the morale would be immeasurably
small.
Seventh and last, the opinion of the
leaders, measured (if possible) by some
such device as the rating scale or the
oral or written questionnaire. The
obvious defects of these measures are,
first, that it is not objective, and there-
fore not reliable; second, that it may
not be a well-informed opinion; and
third, that like the other measures it
is not altogether free from other influ-
ences. The leader may be swayed un-
duly by events which take place just
before his opinion is asked, for in-
stance, a fight between a worker and
his foreman ; or by current market and
profit-and-loss conditions; or even by
the state of his digestion. But the
real disqualification of opinion is its
lack of objectivity.
Summarizing, then, the least un-
satisfactory measures which can be
found are the per capita productivity,
the quality of work, and the labor
stabihty.
How can these measures be managed
in such a way as to disentangle the
foreign influences and hold them con-
stant, so that what is left will really
measure morale?
There are at least three plans. One
is a long-term plan which takes into
consideration the influences which tend
to spoil its usefulness as a measure of
morale. The second is a relatively
short-term comparison of conditions
before and after a particular device of
leadership is installed in practice.
The third, which may be called the
with-and-without comparison, is used
over as long a period of time as a set
of contrasting conditions exists.
These measures are not measures of
morale, but measures of fluctuation in
certain aspects of morale. It is im-
possible to say how much morale
Craig: Morale and Leadership Ability
159
exists at any single point of time, but
it is possible to say that there is more
or less of it than before, or that there
is more in one department than in
another. These quahfications are not
serious, because the whole reason for
attempting measurement is the im-
provement of morale — that is, to get
more of it. These three plans can be
discussed one at a time.
First, the long term plan. In this
plan the suggestion is to combine
three of the seven variables in a single
index and notice how the index varies
from year to year. The three varia-
bles to be combined are first, per capita
productivity; second, quality; and
third, labor stability. Over a con-
siderable period the fluctuations of a
single index made up of these three
ingredients ought to be a fairly good
indication of the tendency of the
morale of a company to wax or wane.
The period through which this measure
is carried must be long enough so that
an entire cycle of price changes and
changes in the unemployment situa-
tion will be included, to ehminate in
some degree the extraneous factors.
But even over a long period the index
must be used with great caution, and
should not be charted, because the
finahty which seems to attach to
charted graphs may lend it an unwar-
ranted importance. When it is put
in a table together with a list of the
qualifications to be considered in in-
terpreting it, the reader is not so easy
to mislead.
In practice this index would involve
keeping a record of per capita pro-
ductivity, of the percentages of ac-
cepted units, and of labor stability, and
also a list of the events, such as changes
in equipment and organization, which
might affect these records. It would
involve keeping these various records
for a period of at least three years
before beginning to use them.
The second and third measurements
are less remote and so are more likely
to gain immediate friends.
The second is the before-and-after
type of comparison, and is used to
evaluate any special device, such
as a training course in the technique
of leadership. The company which
adopts this device can take a simple
combination of quantity and quality
production measures and compare the
measurements taken before the instal-
lation of the course, and again immedi-
ately after. If the training does not
last longer than a month or two, the
employment situation, the organiza-
tion, the equipment, and the skill of
men are likely to suffer only negligible
changes. That is, the other conditions
remaining constant, it is possible to
assume that the residual variable (the
course of training in leadership) has
been the cause of any differences which
may appear. If that is so, then here
is one way of measuring not morale,
but progress in morale, in the results
of leadership.
The third method is somewhat
similar, in that it uses the same fac-
tors, quantity and quahty. It is the
with-and-without comparison, and
serves the purpose where there are
two departments whose morale is to be
compared.
This method has one important
limitation, and that is the fact that
the units of production cannot ordina-
rily be compared directly between
deoartments. The simple method can
160
Craig: Morale and Leadership Ability
be used only in those departments
where the units are comparable, or at
times when there is a change in the
leadership of the departments. In the
latter case it is possible to see how the
departments used to compare under
the old leadership and how they now
compare under the new, — a variant of
the second plan.
Although leadership abiUty is dif-
ferent from morale, the measures of
morale are the only measures which
can be used for leadership, so long as
morale is defined as the result of
leadership. To measure leadership,
then, it is necessary only to measure
morale among those who follow; and
the measures which can be used are
those which have been hsted.
The discussion may be terminated
by mentioning in more detail the sev-
enth suggested measure of morale,
the opinion of the leader, to show its
weaknesses and to show why it was not
used in the proposed measures.
Why cannot the opinion of the
leader be used in measuring morale?
Surely the leader of the gi'oup, especi-
ally if he is an effective leader, is aware
of the state of mind of his followers.
If he is intelligent he must know what
they are thinking about, and if he is
sensitive he must feel their reaction to
his leadership. "Why is it, then, that
we cannot depend upon his opinion?
As a matter of fact and practice, we
can and do. We feel, when we are
talking with a leader about the morale
in his unit of organization (provided
only that he conceives of morale in our
sense of the word), that we can learn
very exactly from him about his suc-
cess. We can put down in black and
white his very words, and we can tell
from them whether the morale of his
followers is better or worse than it was
before.
But we dare not use this as a meas-
ure of leadership or of morale, and
that is the present topic of discussion.
As soon as we start counting and
comparing opinions about things, we
have got away from the objectivity
with which we approached our task.
If we choose to do that, well and good;
there is plenty of precedent. But if
we wish to stay inside the hmits of
objective measures, we must have data
far more reUable than the opinions of
the leaders. There is no denying the
value of their opinions as guides for
action; they are practically the only
guides we have. But there is no
sense to their use in a list of objective
measures.
How may this discussion be sum-
marized? Three methods of measur-
ing morale have been suggested, one
of which is remote, another Umited to
almost non-existent conditions, and
the third practicable over extremely
short periods. This is not much, but
at least some of the ground has been
cleared, and one of these methods can
be used for testing the individual
ingredients of leadership. If, as a
serious program, we were to set up the
systematic and scientific testing of one
device after another, it would not be
many years before we should have a
better working knowledge of the con-
ditions and influences which result in
improved morale.
{M aniiscript received June 8, 19B7 .)
The End of Ford Profit Sharing
By Samuel M. Levin, College of the City of Detroit, Detroit, Michigan
The history of the Ford profit sharing plan is illuminating to
economists and sociologists as well as to industrial executives.
The installatimi and progress of the plan during its first six
years of operation were described in the August number of the
Personnel Journal. This article tells the story of its gradual
abandonment and sets forth the various causes zohich precipi-
tated this reversal of policy.
THE dissolution of the system of
profit sharing in the Ford Motor
Company which had been inau-
gurated on January 12, 1914, may be
accounted for by the following: first,
the opposition of certain Ford execu-
tives, whose influence and power
continued to grow at the expense of
the theoretically minded element; sec-
ond, the skepticism of Ford himself,
whose inherent practicahty, limited
views and individuahstic bent pre-
cluded an abiding attachment to a far
fetched scheme that savored too much
of an impracticable ideahsm; third, the
enormous increase in the scope of
Ford industrial operations ; fourth, the
basic unsoundness of the plan in its
economic and sociological features;
fifth, its complexity and cost; and
sixth, the failure of this method of
profit sharing in all these years to win
a single true adherent, a fact easily
conducive to a sense of isolation and
futility. 1
A bonus and investment plan be-
^ See footnote 2 in first article, the Per-
sonnel Journal, August, 1927.
came effective January 1, 1920, which
really meant a reversal of the policy of
1914. After this there was no theo-
retical and but slight practical justifi-
cation for the retention of the old
Educational Department. By De-
cember, 1920, it dwindled to a
membership of about a dozen men and
ceased to exist as an independent
department.
INDUSTRIAL SCAVENGERS
At the very time when these mani-
festations of goodfellowship were in the
air, the system compounded of profit
sharing and sociological endeavor was
near its end. If not already gone,
its days were numbered. What, then,
were the handicaps? What factors
came in to undo it? Dr. Marquis
answers by pointing out that there
were men in the employ of Ford who
"never imderstood the better, finer
poUcies of the company and never
ceased to ridicule and criticize and mis-
represent the efforts put forth to im-
prove the human relations within the
industry." These men he calls indus-
161
162
Levin: End of Ford Profit Sharing
trial scavengers. They held the the-
ory "that men are more profitable to
an industry when driven than led, that
fear is a greater incentive to work than
loyalty." They came to the front,
and some of them, at any rate,
"seemed to be in a closer and more
confidential relation to Mr. Ford
than those who stood for better
things." The new influences which
gained the ascendancy made impossi-
ble an honest and consistent appHca-
tion of the better policies. Mr. Ford,
himself, "lost faith in the early ideal-
ism, discovering that you cannot
govern a factory by idealists. " Thus
it came to pass that "the ideas and
policies announced in 1914-1915 be-
came increasingly difficult of enforce-
ment. Rules for the handling of
employees were bent and frequently
broken."
That there was a determined op-
position, particularly on the part of
executives connected with the produc-
tion departments, is unquestioned.
There were men in the organization
who looked upon the plan as a high-
browed attempt at deahng with in-
dustrial problems by gentle theorists,
not connected with the shop, and
knowing little about the basic interests
of the shop. The important thing was
to bend every effort to produce auto-
mobiles. The profit sharing plan, on
the other hand, did not reward men
for greater production, for skill, for
length of service, but for thrift,
character, family support, and proper
home conditions.^
^ The success of those who sponsored the
new industrial philosophy is clearly shown
by the manner in which these theories are
expounded in "My Life and Work." The
OTHER DIFFICULTIES
Moreover the very growth of the
Ford industries, the increasing hordes
of employees with the resulting diffi-
culty of attending to all the investiga-
tions, all the services, all the adminis-
trative impedimenta raised a problem
of no small consequence. It might
well occur to the minds of those in
command of policies, that the whole
thing was a sort of excrescence, a
tumor, interfering with the business or-
ganism, and that the health of this
organism required its quick removal.
To explain the fate of profit sharing
and the "better policies" in terms of
the perverse influence of unenhghtened
people is of course inadequate. The
fact of the matter is that the plan
was not clearly and comprehensively
thought out in the first place. It had
little or no relation to what had been
done by others. There is no evidence
that the opinion of sociologists or
industrial experts was consulted. On
the contrary, Mr. Lee affirms that
following excerpts are illustrative of this
new attitude.
"It is not necessary to have meetings to
establish good feeling between individuals
or departments. It is not necessary for
people to love each other in order to work
together The sole object ought to
be to get the work done and to get paid for
it" (p. 92).
"We do not believe in the 'glad hand' or
the professionalized 'personal touch' or
'human element.' It is too late in the
day for that sort of thing The best
social spirit is evidenced by some act which
costs the management something and which
benefits all .... " (p. 263).
"I pity the poor fellow who is so soft and
flabby that he must always have an atmo-
sphere of good feeling around him before he
can work" (p. 265).
Levin: End of Ford Profit Sharing
163
"The whole work was put into effect
and supervised by the employees of
the company. No outside talent or
assistance was asked. " He goes on to
say, "There has been no theory used,
no mapping out of various courses
that we have pursued; we have em-
ployed no minds trained in philan-
thropy or sociology or any other
knowledge gained through books or
university courses."
In the period 1914 to January 1,
1919, the same wage rates were paid
though the price level was rising from
year to year. The United States
TABLE 1
Per cent of increase in cost of living in Detroit
from December, 1914, io May, 1921
■per cent
Increase to December, 1915 3. 5
Increase to December, 1916 22. 3
Increase to December, 1917 49. 9
Increase to December, 1918 78. 0
Increase to June, 1919 84. 4
Increase to December, 1919 107.9
Increase to June, 1920 136.0
Increase to December, 1920 118. 6
Increase to May, 1921 93.3
Bureau of Labor Statistics gives a
table showing percentages of increase
in cost of living in Detroit from De-
cember 1914, on, which is very illumi-
nating in this connection.^
Until the end of 1918, however, the
Ford Motor Company let the matter
rest at the level of the original mini-
mum set in 1914. There seems to
have been no thought of bringing
about a revision of wage rates or
profit rates so as to make them con-
sonant with the new situation. Yet
nothing less than this was implicit in
the plan if carried to its logical con-
clusion. If, as Ford argued, $5.00 was
the least a man with a family could
hve on in 1914, by the end of the year
1917 such a worker should have se-
cured about S7.50. It is true that the
company did not pledge itseK for all
time, declaring that if hard times came
it might have to reduce or modify the
distribution of profits. But hard
times did not come. The profits in
1915 were more than twenty-three
million dollars, in 1916 more than
fifty-seven million, in 1917 more than
twenty-six million, and in 1918 more
than thirty. Moreover there is the
fact of Ford's apparent creed that
wages come first and dividends after.
It is couched in these words. "If it at
any time becomes a question between
lowering wages or abolishing divi-
dends, I would abolish dividends."^
Were not the wages of 1916, 1917, and
1918 lowered by a considerable per-
centage, as an incident to the rising
price level? If the answer is given
that the Ford workers were actually
getting high rates, enough to fortify
them against the rising prices, then, of
course, the conclusion follows that the
scheme of profit sharing, as such, falls
to the ground. In other words the
funds intended to reward employees
for good conduct are appropriated to
balance inadequate wages. Yet this
is exactly what occurred.
And this brings to mind another
matter of signal importance in ac-
counting for the declining fortunes of
the profit sharing plan, its costliness.
The cost was twofold. In the first
2 Monthly Labor Review, February,
1925, pp. 68-69.
* Ford and Crowther, My Life and Work,
pp. 162-163.
164
Levin: End of Ford Profit Sharing
place there was the expense of main-
taining a growing staff consisting
principally of advisers and office
executives. Within three years time
247 men found employment in this de-
partment. Even if this group did not
increase proportionately with the in-
crease in the number of employees,
still it would have grown to a formida-
ble size with a working force twice or
even three times what it was in 1917.
It certainly constituted a burdensome
overhead. And when the house clean-
ing came during the depression of 1920,
with the rule inexorably apphed/'that
everything and everybody must pro-
duce or get out," the fate of this or-
ganization was sealed.
But there was also the direct wage
cost. If Ford were to maintain his
original schedule in line with the in-
crease in cost of hving, he would by the
end of 1917 have had to pay to the
larger percentage of some thirty-six
thousand employees S2.50 more per
day than he was actually paying them
or than was warranted by current wage
rates. If we assume no more than 75
per cent of profit sharers this would
have meant an added cost of approxi-
mately $67,500 per day. What would
it have been when the increase in the
cost of hving rose to 107.9 per cent
above what it was in December, 1914,
or even to 136 per cent as in June,
1920?
THE NEW RATES
The first change of rates came on
January 1, 1919, when the cost of
hving was about 78 per cent higher
than it was in December of 1914. The
minimum was now set at $6.00, an
increase of only 20 per cent over the
original minimum. And even this in-
crease seems to have been prompted
by a growing restiveness in the ranks
of the employees as evidenced by a
chronic absenteeism and a readier dis-
position to quit. The Ford Man, on
one occasion, wrote :
Evidence has been brought to light which
indicates that a well organized campaign is
being carried on in the Ford organization to
get our men to seek jobs elsewhere with the
prospect of much higher wages We
are engaged in essential war work in the
Ford plant. Every man is doing as much
good right where he is as he could do else-
where ^
The appeal then proceeded to remind
the worker that for years the Ford
Company had been paying him "uni-
formly higher wages than any other
concern in the world." He enjoyed
ideal working conditions and many
other advantages not enjoyed in other
places.
Yet a few of our employees looking over
at the green pastures just beyond their
reach have lieen unwise enough and disloyal
enough to go to some other place, where
they may receive a few cents per hour more
than they are given here.
» Ford Man, October 3, 1918. The next
number, October 17, 1918, carried a poem by
Edgar Guest, entitled "Stick To The Job
You've Got." A communication printed
in the issue of June 17, 1920, from Robert
Wilson, an employee in the Body Plant, is of
further interest in this regard. It suggests
that even the $6.00 minimum did not heal
the trouble. Wilson writes: "Every one
hears remarks made by some Ford employee,
which imply dissatisfaction with conditions
in general, and that the Ford Motor Com-
pany has not kept pace with other indus-
tries in regard to wages, that men in other
plants are making more money at the same
kind of work "
Levin: End of Ford Profit Sharing
165
It appears, therefore, that the com-
pany which so frequently reminded
the men that there is no organization
that compares with the Ford in gen-
erosity and helpfulness was obUged to
rapturize on patriotism, war work, and
loyalty, to keep up the flagging inter-
est of working people in jobs which
no longer attracted them as of old.
On May 24, 1919, a minimum hourly
rate of 60 cents was adopted, with a
straight profit payment of 15 cents an
hour, and a classification of nine dif-
ferent grades of skill. The hourly
rates including the profit began with
75 cents and rose successively by
increments of 5 cents to $1.15.
Nominally, then, profit sharing was
retained, but it was not the profit
sharing of earUer days. The "profit
rates" now were reduced and stand-
ardized. The discriminations were
ironed out. The wage rates, on the
other hand, were raised, so that the
lowest hourly wage was four times the
amount of the "profit." The proba-
tionary period of six months, as pre-
viously pointed out, was changed to
thirty days. As to investigations for
checking up, instead of one a month
on the average, there were now only
three all told — the first examination at
hiring, the second five months later,
the third eighteen months later.
In reality the schedule of May, 1919,
stabilized the order fixed on January 1
of the same year, when the minimum
wage, was raised to S6.00. This mini-
mum has remained to the present day,
appUcable after a two months waiting
period. The emphasis was on the
wage though profit sharing may still
have had a sort of sjnnbolic significa-
tion. At a later date. Ford could
unfeignedly say: "We have put our
estimate of profits into the wage and
are now paying higher wages than
during the boom times after the war. "
Thus we see the outlines of profit
sharing fade out of the picture. But
the foundations of the sociological
organization were hkewise giving way.
Its future was precarious. With wage
rates generally rising so that httle
was left of the margin between Ford
wage rates and those paid outside,
there was no longer an effective argu-
ment for investigations. Moreover as
the men found the company's award
of profits thinning out, and came to
look upon the so-called profit as simply
a part of their regular wages, they
naturally felt more and more disin-
cHned to put up with home visitations
and gratuitous meddling with their
affairs.
THE BONUS
As the old methods were being
thrown into the discard, new devices
were in the stage of incubation.
These were the bonus plan and invest-
ment certificates. The bonus and the
certificates were announced and ex-
plained to Ford employees in the Ford
Man of December 31, 1919. The
announcement was to this effect: "A
bonus plan recognizing skill and length
of service has been adopted and will
continue in force in addition to the
profit sharing plan instituted in 1914. "
It explained that investment cer-
tificates would be issued. It pointed
out that Henry Ford and his son had
acquired full and complete ownership
and control of the company, and that
"this end has been sought with the
purpose in mind of so shaping the
166
Levin: End of Ford Profit Sharing
policy of the company that the men
in its employ may participate to a
greater extent than ever before in its
prosperity."
What was this pohcy? It was to
distribute a bonus, beginning with
January 1, 1920, to all employees who
had been in the service of the company
for a period longer than three months.
The bonus varied with income and
length of service from S50 paid to em-
ployees rated at $6.00 and hired prior
to October 1, 1919, to S270 paid to em-
ployees rated at $10.80 and hired
prior to October 1, 1914.
The bonus proposition, it is clear, re-
versed the order of 1914, first by re-
warding length of service and skill
instead of character and proper Hving ;
secondly, by being paid out in a lump
sUm at the close of the year instead of
in the form of bi-weekly distributions
charged against anticipated profit.
The first bonus, coming in the month
of January, 1920, was a recompense
for the whole or part of the preceding
year. It was, in other words, a new
sharing scheme, more after the con-
ventional kind, based on rates already
stabihzed by the arrangement of May,
1919.
But did the new poUcy in fact
enable the men to participate to a
greater extent than ever before in the
company's prosperity? To share to a
greater extent than ever before in the
prosperity of the company would
mean to share in a prosperity repre-
sented in 1919 by about seventy mil-
lion dollars of profits instead of thirty
million. Yet the purchasing power of
tne sum of the bonus and current rates
was, for the great mass of workers,
much less than the $5.00 minimum
paid when profit sharing first began.
In December, 1919, the cost of living
in the City of Detroit had climbed to
107.9 per cent over that of December,
1914. This meant that the purchasing
power of a dollar just about the time
the bonus was coming out was 4S.1 per
cent of what it had been five years
earlier. In other words, a $6.00 mini-
mmn would buy as much as S2.88 had
bought in 1914, the equivalent of 36
cents per hour for an eight-hour day.
A $50.00 bonus would mean an in-
crease of only $1.00 per week for a
working year of 50 weeks. If this
dollar is reckoned on the basis of its
lower purchasing power in 1920 it
amounts to about 48 cents per week or
1 cent extra per hour. The daily wage
of an employee getting a rate of $6.80
would be the equivalent of $3.27 ; with
a high bonus of $110.00 after two and
a quarter years of service, his added
income would amount to $52.91 on the
1914 scale or approximately 2 cents
extra per hour. One must remember
also that the cost of living in 1920 was
higher than it was in December, 1919.
In June, 1920, it had risen to 136 per
cent above December, 1914, and in
December, 1920, it was still 118 per
cent higher. How, then, did the new
rates compare even with the minimum
of 1914?" There was, it is true, the
8 There was a matter of fact a slight ad-
vance in costs during 1914, so that the differ-
ential if based on Januarj-, 1914, costs would
be even greater than these figures indicate.
(See Monthly Labor Review, March 1925,
p. 38, for changes in retail prices of principal
articles of food in the United States from
1913 to 1920.) In fact the wage situation
was so pressing that beginning March 23,
1920, Ford paid an extra 10 per cent of the
regular rates to men working on the night
Levin: End of Ford Profit Sharing
167
investment certificate, but this, as will
appear later, did not significantly
change the situation.
Despite these facts the company in-
sisted on deluding itself with the no-
tion that the $6.00 wage was an
increase over the So. 00 wage, and that
after January 1, 1920, profit sharing
was still going on in the good old way,
the bonus being "an addition to the
profit sharing plan instituted in 1914. "
The "Ford Industries," published by
the Ford Motor Company in 1924,
observes: "Notwithstanding this (pre-
diction of total ruin) the plan (1914
minimum of S5.00) has worked out so
well that the minimum wage has been
increased to $6.00 a day."^ And so
the implication in these words, found
in "My Life and Work:" "The pay-
ment of five dollars a day for an eight-
hour day was one of the finest cost
cutting moves we ever made, and the six
dollar day was cheaper than the five."
If the last clause is taken literally, no
one can have any quarrel with its
author, but as the plain meaning is,
cheaper in the sense of an advance in
wages from five to six dollars, making
for more cost cutting in manufacture,
the sophistry of the statement is
evident.
For one more year (January, 1921)
the Ford Motor Company paid the
bonus, a sum of $7,000,000. From
that time on the bonus plan which
started off auspiciously with the assur-
ance that it was the intention of the
company to continue the annual dis-
and the late afternoon shifts at Highland
Park, River Rouge, and the Carburetor
plants. A S6.00 man received $6.60; a
$6.40 man, $7.04, and so on.
^ Ford Industries, p. 111.
tribution of bonuses, if in the judgment
of the directors the earnings would
permit, seems to have fallen into de-
cay. Surely the trouble was not in a
dearth of earnings. Since 1921 the
bonus has been given only to the older
workers, that is, to those in the em-
ploy of the company when the first
bonus went into effect, and in the
form of an addition of an extra few
cents to the wage rate. It has nothing
to do with new men.
INVESTMENT CERTIFICATES
The announcement of investment
certificates, it will be recalled, accom-
panied that of the bonus. Indeed, the
bonus was said to fit in with the in-
vestment plan, since the bonus re-
ceipts made the certificates available
at once. Ford employees, whether
executives or shop men, the world
over, with the sole exception of the
Ford Motor Company of Canada, were
offered the opportunity to invest a
maximum of one-third of their pay in
these certificates which were issued in
denominations of $100, $500, and
$1,000. The company guaranteed an
annual interest of 6 per cent on face
value, and additional payments at the
discretion of the board of directors.
The payments were to come in semi-
annual installments, July 1 and Janu-
ary 1.
Though the plan was described as
opening the door into stock holding
for Ford employees anywhere "regard-
less of classification, length of service,
race, color, or sex," the certificates
were far from being shares of stock
in the generally accepted sense of the
term. They were non-negotiable and
non-assignable and could only be held
168
Levin: End of Ford Profit Sharing
by persons in actual and active service
in the company. If an employee died,
the certificates became payable at once
to the personal representative of the
deceased plus interest due thereon at
6 per cent. It was provided, however,
that certificates standing in the name
of a deceased party might continue at
the discretion of the directors of the
company to draw interest and pay-
ments for dependents.
The company assured itself of undis-
puted power to control the situation,
if need were to arise. Thus it reserved
the right to call in any or all invest-
ment certificates and receipts for
partial payments made thereon, at any
time, by paying holders in cash for the
face value of the certificates, together
with interest at the rate of 6 per cent
per annum, or the amount paid as
partial payments toward certificates
with interest at the rate of 3 per cent
per annum. It also reserved the right
to require thirty days notice in writing
of the intention of an employee to
demand payment of certificates. An
employee withdrawing such funds re-
ceived interest at the rate of 6 per cent
per annimi for fully paid certificates
and 3 per cent on partial payments.
Upon quitting, the company im-
mediately paid off the amount of the
certificates, together with any install-
ment payments plus accrued return
thereon. While the bonus was being
paid, the men were permitted to in-
vest all or any part of it under SI 00
(the lowest denomination of the cer-
tificates). The company accepted in-
stallments of SI. 00 or more, but fixed
the limit at one-third of each pay.
Payments, moreover, had to be made
on pay day or on either of the two
days following pay day, not counting
Sundays and holidays. No money
withdrawn from a bank account or
secured from outside sources or with-
drawn from investment could apply
to purchase of these certificates.
"Only money taken out of pay re-
ceived from the Ford companies can
be used for this purpose," and that
only if paid within the time hmit.
Approximately 18,000 Ford em-
ployees shared in the mid-year distri-
bution of 1922, 30,000 a year later,
and 39,000 in June, 1924, the last
figure indicating that about 25 per
cent of the total number of Ford
employees had become subscribers.
However commendable the invest-
ment plan was, it meant little from the
standpoint of sharing to a greater ex-
tent in the company's prosperity. It
reached only a fraction of the em-
ployees, it restricted their investments
to a comparatively small sum and
spread this over the year. From the
many rules, mostly of a restrictive
character, it is apparent that the
management did not want the men
to invest too much. The company
did very Httle to keep the plan before
the employees, contenting itself in the
first two years with notices in the Ford
Man and later in the semi-monthly
Ford News. Since 1922 even that has
been discontinued.
It is the opinion of an important
representative of this department that
the executives rather than the laborers
have proved the best customers. An
investment of a third of the salary of
an executive might run into several
thousands; the investment of a third
of the salary of an average laborer
would give him the prospect of collect-
Levin: End of Ford Profit Sharing
169
ing at most an extra 8 per cent on some
six or eight hundred dollars. This is
of some consequence, but by no means
sufficient to justify the pretentious
claims made for this innovation, as,
for example, when Ford asserts:
" . . . . the broad workable plan
of investment and participation will
do more to solidify industry and
strengthen organization than will any
social work outside."*
THE PASSING OF PATERNALISTIC
WELFARE
By the middle of 1920 there was no
theoretical, and in the posture of
affairs, little practical justification for
the retention of the old Educational
Department. The old paternaUstic
welfare philosophy no longer held any
lure to Ford. If anything, it was
repugnant. "Paternahsm, " he says,
"has no place in industry. Welfare
work that consists of prying into em-
ployees' private concerns is out of
date. " It took the depression of 1920
to wipe it out, except for a small group
of twelve that continued to style it-
self the Sociological Department. A
ruthless house cleaning took place at
that time. It was a time when Ford
cut his office forces in half and offered
office workers "better jobs in the
shops, " when statistics were swept out,
because "statistics will not construct
automobiles, " when 60 per cent of the
telephone extensions were eliminated,
and when overhead charges for a car
were reduced from S146 to $93. In
the midst of this upheaval there was
little chance for the protagonists of
ideahsm and their costly department.
• Ford and Crowther, My Life and Work,
p. 130.
By December, 1920, only about a
dozen men were left in the Educa-
tional Department. Soon after the
Department ceased to exist as an
independent unit, the handful of
remaining workers having been incor-
porated in the Medical Department.
There was no way of rooting out the
Educational Department completely.
It had on hand between thirty and
fifty children who stiU needed medical
attention, and it was necessary to re-
tain one or two men to look after them.
There was need of a man to attend to
injured employees and one for look-up
work. "When you sift it down, " said
Dr. Marquis to the writer, "what was
left was what had to be done, and what
any hard boiled company would do
anyhow."
Approximately seven years passed
by from the time the profit sharing
plan was trumpeted to the world
to the time of the scrapping of the
old Educational Department. What
has been the importance of this
experience? Shall it be considered a
great experiment in industrial govern-
ment gone to ruin, or at any rate, lost
to the world? The facts do not justify
such a conclusion.
Not only did the scheme fail to im-
press others; Ford himself repudiated
it in all its essentials despite the
phenomenal growth of his business and
his colossal profits. The profit sharing
proper may be said to have gone by
default when the company allowed the
rising prices to chew away at the
profits until nothing was left of
them. The final blow came when a
six doUar minimum, still under the
mask of profits, replaced the original
scheme. And the sociological fea-
170
Levin: End of Ford Profit Sharing
tures fared no better. If not a cause
of regret, they have brought excuses
and extenuations.
The adjustment of relations between
employers and employees cannot be
settled by a mere impulse to be gen-
erous. To bestow temporarily on
labor the excessive pecuniary benefits
of an inordinate flow of profits may do
as an individual caprice for a longer or
shorter period of time. It means lit-
tle or nothing as a solution, for the
reason that it butts up against an
implacable wall of economic facts
which forbid the great majority of
business enterprises to pay more than
the normal wage rates.
(Manuscript received May 31, 1927.)
Causes for Disc
By John M. Brewer, Harval
The statistics here compiled confirm the assertion sometimes
made that nearly twice as many employees are discharged for
moral shortcomings, or defects of character, as for lack of ability
to do the work.
THE issue of the Journal for
December, 1926, published an
article bearing on the causes
for discharge.' Though no actual
data detailing the causes for discharge
were given, the importance of investi-
gations of this nature was clearly
pointed out.
It happens that the Bureau of Vo-
cational Guidance of Harvard Univer-
sity somattime ago put together some
statistia^lSl data published in various
souQijI^ gi'V'ing the actually recorded
reasons for discharges from industrial
establishments in 4375 cases.^ The
figures were classified by us under two
main headings : Lack of Skill or Tech-
nical Knowledge, and Lack of Social
Understanding, and arc shown in
table 1.
In our tabulation we have
con-
1 "Why Employees Leave: Company
Records and Analysis of Causes of Exits."
By Lloyd R. Miller, Metropolitan Life In-
surance Company. Journal of Personnel
Research, December, 1926, page 298.
- Data based on statistics from Bulletin
No. 46, Federal Board for Vocational Edu-
cation, Employment Management Series,
No. 6; and "The Turnover of Factory La-
bor," by S. H. Slichter (D. Appleton and
Company, 1919), p. 184.
sidered ''skill" to be the actual doing
of the work. "Technical knowledge"
is the science back of the work — the
how — represented usually in indus-
trial establishments by computations,
use of blueprints, and applications of
laws of physics and chemistry. By
"social understanding" we mean hu-
man relationships or job wisdom:
those qualities of character which or-
dinarily go deeper than skill or techni-
cal knowledge.
Our table shows clearly that while
incompetence is the largest single
cause, yet all causes that could possibly
be classified as skill and technical
knowledge together total slightly over
one-third, while the social understand-
ing causes constitute the controlling
reasons in about five-eighths of the
cases^
It seems to be a very common fail-
ing on the part of workers in vocational
education to attribute too much gen-
eral spread or transfer to these
qualities listed under social under-
standing. A person is supposed to
have qualities of character which he
can apply to almost any situation.
But it may very well turn out that the
carefulness or the patience of a street
171
THB PERSONNEL JOURNAX, VOL. VI, NO. 3
172
Brewer: Causes for Discharge
car motorman is quite different from
the carefulness or patience of a street
car conductor-^i^iequestion is at
least worth rai^^^J^thcr "job wis-
dom" should not i^Wl^ght in a situa-
tion closely resembling^B^B|l job.
Psychological principles see^To favor
the notion of close association of ideas
and to disfavor the notion of depending
upon transfer.
shall we say of an analogous plan in a
professional school, such as law or
dentistry, where the human factor is
no doubt even more important?
The facts have importance for voca-
tional guidance also. They indicate
that exploratory courses should place
children in situations where these
quaUties of character will be called
into activity, and that classes in occu.-
TABLE 1
Reasons for discharge from industrial establishments
Lack of Skill or Technical Knowledge:
Incompetence
Slow
Physically unadapted
Spoiling work
Lack of Social Understanding:
Insubordination
'^'General unreliability
Absenteeism
Laziness
Trouble making
Drinking
Violation of rules
Carelessness
Fighting
Misconduct
Dishonesty
Loafing or sleeping
Dissatisfied
Habitual lateness
Unclassified
NUMBER OF CASES
PER CENTS
1,110
25.3
200
4.6
170
3.9
16
1,496
0.4
34.2
486
11.1
453
10.4
442
10.1
317
7.2
179
4.^
k
179
4.1
^
142
3.2
120
2.7
104
2.4
100
2.3
91
2.1
77
1.8
33
0.5
17
2,730
0.4
62.4
149
3.4
The importance of these facts for
vocational education are patent.
What shall we say of an industrial
school which gives 50 per cent of the
students' time to developing skills,
30 per cent to classes in mathematics,
drawing, and science, and 20 per cent
to general studies such as Jmglish,
civics, hygiene, etc.? If these schools
are neglecting an opportunity, what
pations should then carry on a correla-
tive discussion of problems relating to
job wisdom.
For personnel men these facts indi-
cate the importance of shop morale and
of the development of character quali-
ties through employee activities and
employee leadership.
(Manuscript received March 21, 1927.)
The Machinist ADDTOiince
9Wrce
iim Wsts
I. Recruiting, a
By Wm. H. Woodruff, Ingersoll-Rand Company
This is the first of three articles on problems of apprentice
training under present conditions of factory operation.
The author states the continuing need for machinist apprentices,
computes the cost of training, and contends that the problem of re-
cruiting is best solved by providing a genuinely adequate training.
NOW that the machine has
absorbed the skill of the old-
time mechanic, so that a la-
borer with a C— or D mentahty can
start, feed and stop the automaton de-
vised to do the difficult mechanical
job, some people have the impression
that high-grade skilled machinists are
no l(^^Wr necessary.
Til^fallacy of this is evident when
'v^djllpink of the men who must keep
these compUcated automatic machines
in repair, the men who make (to a
large extent at the bench and by hand)
the cutting tools and other special ap-
pUances for these machines, and the
staff men who in any large machine
shop keep the quahty and quantity of
production up to standard — inspec-
tors, time study men, tool designers,
assemblers, service men, etc. In
training, most of these auxihary men
must be both skilled machinists and
competent technicians.
This means that the machine-build-
ing industry needs large numbers of
high-grade machinist-technicians, and
the leading companies are all doing
something definite toward training
such men. Westinghouse, General
Electric, General Motors, Ingersoll-
Rand and Newport News Shipbuilding
are among the leaders in this new
development.
One large corporation uses the fol-
lowing method to determine the num-
ber of apprentices who should be in
training in any given plant. The
average employee's working life is
thirty years. This means that we lose
one-thirtieth or 3| per cent of our
skilled force each year. Assuming that
it takes four years to train a mechanic,
the number of apprentices in training
should equal 4 times 3| per cent or 13f
per cent, of the number of the skilled
mechanics whom these apprentices will
gradually replace. A plant employ-
ing 3000 persons, one-third of whom
are rated as skilled, should have 133
apprentices. And this assumes, that
the plant does not grow, nor increase
its working force.
The operation of a training program
to meet the needs outUned above
raises two major questions. One has
173
174
Woodruff: The Machinist Apprentice
to do with the recruiting of young men
quaUfied to take the training and fi-
nally graduate into^keiieeded machin-
ist-technicians. ^^^^iHw^d i^ ^^ ^^
the expense to whiclr^Bfirm is put in
operating such a progr^B|yh| us
look at these in reverse oroer.
EXPENSE
The cost of graduating one appren-
tice machinist, assuming a four-year
course of training, is found to be about
§1000.
To graduate one apprentice, two
a production expense, due to the fact
that the green hand naturally does not
turn out a normal output of work, with
a consequent loss of production. But
the apprentice earns his wages, the loss
of production during the first two years
being about balanced by an excess of
production over wages during the last
two years.
For the two-year drop out , of course,
there is a production loss. A fairly
conservative estimate of this loss can
be made by taking half the wages paid
during the first six months (26 weeks
TABLE 1
ITEU
OR.VDU.VTE
NON-GRADUATE
TOTAL.S
Wages while in Classroom
•sioo.oo
40.00
250. 00
.50.00
30.00
80.00
100.00
S 50.00
20.00
125.00
25.00
15.00
130.00
$150.00
Technical Instructors (part time)
60.00
Supervision — Personnel Department
375.00
Supplies — Classroom and Shop
75.00
Miscellaneous and Special
Unbalanced Production Loss
45.00
130.00
Tools loaned — finally given
Bonus at end of apprenticeship
80.00
^.00
Totals
$650.00
$36.5.00
$1.01^aJ|.
boys should be started. One of them
will ordinarily quit or be dropped
sometime during the first two years.
There are two kinds of costs. The
major one is the cost of instruction in
shop and classroom during the training
period. The other consists of the
money bonus and tools given at com-
pletion of apprenticeship.
For the apprentice who does not
graduate there is, of course, no com-
pletion cost. And as he is in the
course only two years or less (instead
of four) the instruction cost may be
figured as half that of the graduate.
One would think that there would be
of fifty hours each, or 1300 hours).
This equals $130.00.
Expense details for four years, to
graduate one apprentice, are estimated
as shown in table 1. Hence, the total
expense, to produce one machinist, is
about -SI 000. 00.
RECRUITING
"How are we going to get the
boys?" "You can't have a dairy
farm unless you have cows, and how
can you have apprenticeship if you
don't have boys?" To the skeptic on
this kind of training the matter of se-
curing the right type of boy is the real
AA'oodruff: The Machinist Apprentice
175
problem. In fact, a number of well-
intentioned plans have failed solely
because "the boys" did not ma-
terialize.
In laying out a program of training
which will meet this difficult j'^ there are
two guiding principles. (1) Plan the
training program so that it will include
all the skill and knowledge — both
technical and mechanical — which you
want your graduate to possess; aim
consciously to produce the kind of
mechanic that will definitely meet
your needs. (2) Arrange your set-up
in such a way that the whole proposi-
tion will appeal to the boy while he is
in training. This means doing every-
thing for him that you promise to
do, and a Uttle more. Your present
trainee and his parents are the best, or
worst, advertisement for your training
program throughout the local com-
munity.
It costs about $1000.00 to put one
boy through a well organized up-to-
date apprenticeship. It goes without
saying, then, that the boy should be
carefully selected. I'rom the writer's
experience, don't be afraid to go very
slowly at first. Be content with two
or three to start with, and take only
first class boys, with whom you are
reasonably well satisfied.
Suggested minimum requirements
are : common school education, sixteen
to eighteen years of age, sound phy-
sique, good general health, and high
moral character. Potential technical
ability can be gauged by a suitable
arithmetic test, and mechanical ability
by tests of the Stenquist, O'Connor or
MacQuarrie type. Some of these
tests also give a good indication of
general inteUigence.
The training, program should be
kept as simple and flexible as possible
at first, -•^''ew features should be
added slowly, trying out each proposed
idea before definitely making it part
of the permanent plan. All successful
apprenticeship programs have grown
this way and therefore differ in details.
Different local conditions, both inside
and outside the plant, call for varying
methods.
"How are we going to get the
boys?" If a thorough mechanical and
technical training, fairly administered,
is offered in any average American
community, it cannot fail to attract
the right kind of boj', in increasing
numbers. Unquestionably, the boys
ivill come.
Our own experience bears this out.
In 1922 we had only twelve appren-
tices, none with more than an eighth
grade education. Through 1923-24
the number ran from thirty to forty,
the majority having had one to three
years of high school. The apprentice
body has since increased to over sev-
enty, of whom twenty are high school
graduates. Occasionally a boy signs
up who has had a term at normal
school or college.
During the present month of June,
1927, the entire entering class, ten in
all, are graduates of the local high
schools. All were enrolled for appren-
ticeship from one to three months
ahead of graduation.
(Manuscript received June 27, 1927.)
Qualifications for Dentistry
A Preliminary Study
By Anna M, Roe and Charles F. Brown, University of Denver
Can we have more dentists with fine, sure skill of hand, a
mastery of the requisite professional knowledge, and an integrity
which never permits a sacrifice of the patient's ultimate well-
being to the pressure of the dentist's immediate interest?
An attempt ivas made several years ago to develop predictive tests
of manual skill in dental students, but so far as is known the
validation of these tests was never completed. The study here re-
ported analyzes the possible significance of certain other tests in
predicting success in dental training.
Fifty seniors and thirty freshmen in a dental school were studied as to
age, average grades, and test performance in Army Alpha and in the
Downey Will-temperament tests. The seniors were also rated by their
instructors as to probable success in dentistry.
Intelligence score correlated about +.40 with grades, and +.26 with
estimated probable success of seniors. The Will-temperament tests,
grouped, correlated significantly with grades of freshmen but not with
grades or estimated success of seniors. The correlation of grades with
estimates was +.78.
IT IS obvious to anyone familiar Results of Army investigations (1)
with the problem of dental edu- suggest that intelligence is not the
cation that some objective means all-important factor in the matter, and
of predicting the probable success of so the Downey WiU-Temperament
an appUcant for training would be of Test (4) was chosen to measure per-
invaluable aid. It would eliminate to sonality factors (5) and supplement
a large extent the waste involved in the well-known Army Alpha. With
faihng students after one or more years the exception of the Army reports
of training. The success already ob- (1,2), no results of tests of dentists or
tained in Liberal Arts colleges with dental students are available. The
such entrance qualifications suggests Army investigations disclosed surpris-
that some series of tests could be ingly low scores for all medical officers
devised for the purpose. With this of all groups, although the dentists
eventual result in view, an investiga- stood higher than the physicians and
tion was undertaken to determine the surgeons (3).
availability of certain existing tests. The Downey and Army Alpha Testa
176
Roe and Brown: Qualifications for Dentistry 177
were given to 50 seniors and to 30
freshmen at the University of Denver
Dental School. Some objective meas-
ure for probable success in dentistry-
was needed, so an average of term
grades was made, and taken as a cri-
terion. Because of the obvious inac-
curacy of these as a measure for pro-
be considered alone, but the "highest
ideals of the dental profession" was to
be the criterion. No attempt was
made to define this. These rankings
were recorded and the position of each
man computed. From the data so
obtained, we may attempt to answer
the following questions:
TABLE 1
Age
Grade
Army Alpha
Downey Will-Temperament Tests:
Speed of Movement
Freedom from Load
Flexibility
Speed of Decision
Motor Impulsion
Self-confidence
Non-compliance
Finality Judgment
Motor Inhibition
Interest in Detail
Coordination
Perseveration
Group 1
Group 2
Group 3 (not including volitional
perseveration)
SENIOR
FBESHMAN
DIFF. IN
AVER.
<^D
Aver.
Sigma
Aver.
Sigma
27.56
4.1
21.46
2.82
6.10
0 77
83.82
5.4
80.6
5.34
3.22
1.23
112.85
27.15
123.62
22.95
10.77
5.67
4.46
2.52
3.9
2.41
0.56
0.55
5.2
3.04
5.23
3.44
0.03
0.75
4.6
1.57
5.0
1.21
0.4
0.31
6.12
2.58
4.93
2.14
1.19
0.53
5.1
1.67
5.03
1 .55
0.07
0.36
3.24
2.93
3.96
2.88
0.72
0.66
6.96
3.23
5.7
3.21
1.26
0.48
6.08
3.31
6.4
3 27
0.32
0.73
2.4
1.68
2.87
1.96
0.47
0.42
6.88
2.25
6.16
1.89
0.72
0.46
4 3
2.58
2.53
2.07
1.77
0.51
6.92
3.24
5.06
3.34
1.86
0.76
20.48
6.57
16.83
5.73
3.65
1.38
20.98
5.61
18.0
5.82
2.98
1.32
14.3
4.41
11.67
5.36
2.63
1.15
7.91
2.61
1.89
1.01
0.04
1.28
2.24
0.19
1.09
2.62
0.43
1.11
1.56
3.47
2.44
2.64
2.25
2.28
fessional success, a further measure
was obtained for the seniors. Four
faculty members who had supervised
the men in clinical work were asked to
rate them as to their probable success
in dentistry. Directions stated that
probable financial success was not to
What is the average age and the age
range for these dental students?
Is there any correlation between age
and successful dentistry as measured
by both grades and rank?
What is the average intelligence and
range of intelligence of these dental
students, as measured by the Army
Alpha test?
178 Roe and Brown: Qualifications for Dentistry
4. How important a factor is intelligence
in determining grade and rank?
5. Are any of the twelve traits measured
by the Downey test of specific impor-
tance in dentistry?
6. Are any of the three groups of Downey
tests important as a group, from
grade and rank correlations?
7. IIow do the average grades compare
with the ranking?
S. What outstanding features do we find
in students ranking 1, 2, 25, 26, 49,
50?
9. ^\'hat line of investigation in this field
seems most profitable for the future?
Table 1 gives averages and standard
deviations for both groups for age,
Army Alpha total scores, scores on the
separate Downey tests and scores of
coordination of impulses and volitional
perseveration, the senior average is
greater than the freshman by more
than one. In no case is the reverse
true. The largest deviations for both
groups occur in tests, 2, 6, 7, 8, and 12.
If, as may reasonably be assumed, the
seniors are a more highly selected
group, this may be slightly indicative.
The senior age average is 6.1 years
above the freshman, and the grades
average 3.2 higher. However, we find
the senior average 10.77 less than the
freshman on the Army Alpha scores.
This is largely explained by the fact
that in the last two years, entrance re-
quirements have been made more
TABLE 2
Correlations with average grade
DOWNEY WILIrTEMPERAMENT TESTS'
AGE
.*.LPHA
Group 1
Group 2
Group 3
Senior
+ .17
+ .38
+ .085
+ .37
+ .096
+ .27
-.209
+ .479
+ .41
+ .398
+ .78
Freshman
the three gi-oups (4, 5). Group 1,
called by Miss Dowme}'-, speed and
fluidity of reaction, comprises the first
four tests: speed of movement, free-
dom from load, flexibility, and speed
of decision. Group 2, forcefulness and
decisiveness of reaction includes tests
of motor impulsion, self-confidence,
non-compliance and finality of judg-
ment. Miss Downey includes the last
four in group 3, but because of the
questionability of the last test, voli-
tional perseveration, it was omitted
and only motor inhibition, interest in
detail and coordination of impulses
included for carefulness of reaction.
In speed of decision, non-compliance.
rigid. But these averages are of fur-
ther interest when it is remembered
that the norm for freshman college
students is 129 and for seniors 144.
The last column shows the significance
of these differences, only those for age
and coordination being reliable.
Table 2 gives freshman and senior
correlations between group 1, group 2,
group 3, age. Army Alpha, rank and
the average grades obtained. Table
3 shows the same correlations for
seniors with ranks used in place of
grades. In table 2 we find freshman
correlations consistently higher than
senior except with the Army Alpha
where the difference is slight. The
Roe and Brown: Qualifications for Dentistry 179
negative senior correlations with age,
and positive freshman correlations
with age are difficult to interpret.
About all that can be concluded is that
the differences are largely due to the
great differences in composition of
courses. This is further born out in
table 3 where all correlations with the
Downey tests are less than -f.l5 and
the first two are negative. The age
correlation is positive here but insig-
nificantly small. The Army Alpha
correlation is only +.264 as compared
with that with grades of +.41. Evi-
dently the faculty consider intelhgence
speed of movement; +.446 flexibihty;
+ .31 motor impulsion ; +.36 finahtyof
judgment; and +.302 coordination of
impulses.
In figure 1 are presented Downey
profiles of six seniors — numbers 1, 2,
25, 26, 49, and 50 on the ranks. Be-
neath are recorded age, grade, and in-
telhgence score for each. It will be
noted that age of all six is about the
same; grades are in keeping with their
intelhgence scores; but No. 50 who
ranked lowest in "probable success as
a dentist" is 42 points higher than
No. 1 in Army Alpha score; No. 26
TABLE 3
Correlations with rank (Seniors only)
GROUP 1
GROUP 2
GRorp 3
AGE
ARMY ALPHA
GRADES
-.128
-.119
-f .123
+ .166
+ .264
+ .78
TABLE 4
Correlations of grades mith Downey Tests
Senior
Freshmen .
TE.ST 1 TEST 2 TESTS TEST 4 TEBT 5 TEST 6 TEST 7 TESTS TEST 9 TEST 10 TEST 11 TEST 12
+ .009
+ .67
+ .012
+ .061
+ .101
+ .446
+ .31
-.076
-.03
+ .31
+ .015
+ .18
-.004
-.064
+ .069
+ .36
+ .156
-.061
+.19
+.22
-.23 -.074
+ .302 -.135
(as measured by the Army Alpha) of
even less relative importance in profes-
sional work than in the school work.
It is interesting to note, also, that
grade and rank correlate +.78, which
is about what would be expected.
Table 4 shows correlations between
each of the Downey tests and grades
for both groups. For the most part
they are of slight significance, the
freshmen being consistently higher ex-
cept in tests four and nine. However
we note for the seniors +.31 for speed of
decision, the highest senior correlation.
In the fresh man group we find +.67 for
is 1 point less than No. 50; No. 49 is 7
more than No. 1; No. 25 equals No. 1,
and No. 2 is 5 less than No. 1. Their
profiles also show Nos. 49 and 50, 25
and 26 all superior to 1 and 2, the
ranking men, in many points.
We can now endeavor to answer the
questions asked at first.
1. The dental seniors' average age
is 27.56, ranging from 20 to 37, with a
(J of 4.1. The freshman average is
21.42, range 17 to 32, a 2.82.
2. Apparently the age of seniors is
comparatively unimportant, the co-
efficient of correlation "v\nth grades
180 Roe and Brown: Qualifications for Dentistry
being —.204 and with rank +.1GG.
However the freshman correlation of
+.476 of age with grades indicates a
tendency for the older men to have a
ranging from 01 to 180 for freshmen —
obviously a more selected group as
regards intelligence.
4. Intelligence seems fairly impor-
25
50
Age 29
(Jrade 93
Aray Alpha
100
Age
32
Age
31
Grade
84
Grade
75
Army Alpha
100
Army Alpha
142
26
49
A««
32
Age 30
Age
32
Grade
91
Grade 86
Grade
75
Aray Alpha
91
Amy Alpha 141
Aray Alpha
107
Tig. 1. Will-temperament Profiles of Six Dental Seniors — the Two Highest,
THE Two Lowest and the Two in the Middle Rank in Estimated Probable
Success
The two seniors who rank highest differ from the two who rank lowest by being su-
perior in Freedom frora Load and in Coordination of Impulses, and inferior in Speed
of Movement, Flexibility, Self-confidence, Interest in Detail, and Volitional Perseveration.
better chance to handle the work in tant in acquiring high grades, correla-
the first year.
3. These data show intelligence rat-
ings on Army Alpha of 112.85 (a 27.15)
ranging from 33 to 153 for seniors; and
freshmen average 123.02 (a 22.95)
tions of intelUgence with grades being
+ .41 for seniors, and +.398 for fresh-
men. The correlation of intelligence
with rank is lower, +.204.
5. In comparing the twelve traits
Roe and Brown: Qualifications for Dentistry 181
measured by the Downey tests with
the senior ratings we must conclude
that with the possible exception of
speed of decision, these traits are not
of any specific importance.
6. The same thing holds true when
each of the three groups of traits are
compared with ratings of the seniors.
7. The correlation between grades
and rank is +.78, ndicating possibly
the great importance of successful
professional training.
8. Apparently we can draw no defi-
nite conclusions from these Downey
profiles of students.
9. This investigation has yielded
little but negative results, but these
are of value in clearing the field for
further work. It ehminates certain
types of test.
Questionnaires have been sent to 25
leading dentists in an endeavor to
arrive at a practical and satisfactory
job analysis of dentistry. When the
returns have been analyzed and com-
bined, an attempt will be made at the
construction of tests for the character-
istics needed. Results already re-
ceived suggest a wide field of mental,
social and physical traits to be ana-
lyzed and measured.
REFERENCES
(1) YoAKTJM, C. S., AND Yerkes, R. M.:
Army Mental Tests. New York,
1920.
(2) Yerkes, R. M., ed.: Memoirs of the
National Academy of Sciences, vol.
XV, Washington, 1921.
(3) PiLLSBURY, W. B.: Education as the
Psychologist Sees It. New York,
1925.
(4) Downey, June E.: The Will-Tempera-
ment and Its Testing. New York,
1923.
(5) Del Manzo, M. C, and Ruch, G. M.:
The Downey Will-Temperament
Group Test: A further analysis of its
reliability and validity. Jour. Ap-
plied Psychol., 1923, vol. 7, 65-76.
Testing and Training the Inferior or
Doubtful Freshman
By Edward S. Jones, University of Buffalo
IN THE effort to raise the standard
of scholastic achievement in their
colleges, administrators have
been almost exclusively interested in
the elimination of those of low intelh-
gence or of inferior previous high school
standing. Thej^ have not experi-
mented, generallj', in improving the
scholarship of those whose records
indicate that they are naturally weak
students. This paper describes one
such experiment . It proposes to show
that a great deal can be done for the
"poor risks" from our high schools
who attempt to enter college.
It has been widely observed that
those students from the lower third or
two-fifths' of their respective high
1 For two years, we had been discour-
aging or excluding manj' of those from the
lowest two-fifths of their high school classes.
We have since discovered that the size of
the city should have been taken into ac-
count, as the rural and small city communi-
ties have generally sent us an inferior prod-
uct as compared to the large cit}^ high
schools. The following table shows this
significantly. Quartile points of average
marks for graduates from the middle fifth
of their respective high schools, where A is
1, B is 2, etc., with Fas 6;
Q(3)
Small hiii;h echools. . . .
Medium high bcIiouIb ■
Large city high schools
NUM-
BER
OF
CASES
Q(l)
ME-
DIAN
21
15
30
5.0
4 2
3.6
3.7
4.0
3.3
3.5
3.7
2.9
school classes are poor material.
Koughl3% we have found at the Uni-
versity of BufTalo that only one out of
six from the lowest fifth of hit- high
school class can maintain anywhere
near a "C" average, and only one out
of four from the second fifth is equally
efficient. In fact, in our institution
the high school standing of a student
is a better index of his college worth
than any intelligence test, — and we
have used several. This is mainly no
doubt on account of the large percent-
age of children of immigrants in this
urban university (approximately 50
per cent). These students are con-
spicuously low in the ordinarj' culture
tests as compared to their scholastic
capacities.
The question we raised was this : " Is
it possible to take 30 or 40 students
who have come from the lowest two-
fifths of their high school group, to
eliminate a few at the low end of the
scale and to motivate the others?
Can this be done in a period of three
and a half weeks, on an extra tuition
basis before they enter college in the
Fall, so as to fit them for competition
Because of this significant difference be-
tween the scholastic accomplishment of
large city and other high school products,
we have decided to extend our experiment
next year to cover the middle-fifth students
from the smaller high schools.
182
Jones: The Inferior Freshman
183
with other college students?" Our
answer is now, that it can be done.
We began the experiment in August
1926, with a group of 37 prospective
Freshmen, all of whom came from the
lowest two-fifths of their high school
classes. During the first week they
were put through twenty hours of
psychological testing. Five of the
least promising candidates were then
eliminated. The 32 who remained
had for two and a half weeks a stiff
regimen in writing compositions, with
individual conferences; drill in rapid
reading, with tests of comprehension of
the material read ; drill in mathematics
problems; lectures on note-taking,
mental hygiene, habits, attentiveness,
memorizing, vocational choice, etc.;
drill in taking notes on these lectures,
with conferences on the notes taken;
and assigned readings on study
methods and on biographical material.
We believe that disregarding the
question of the elimination of the very
low student, distinct progress was
made. Four of the five men who were
refused entrance after a week of exam-
inations were Italians whose parents
generally spoke their native tongue in
the home. Recently, we have dis-
covered that children of Italian immi-
grants in the past have averaged al-
most identically with children of
American born parents in college
marks, though their intelligence tests
show a median score at the 21 percen-
tile point of the distribution for the
entire freshman class. Hence we feel
that our basis for exclusion was not
quite fair and that the benefit of our
experiment lies almost entirely in its
motivation and training aspects.
Our basis of measuring the effect of
the training experiment has been pri-
marily the academic average for the
first and second semesters. A report^
was made initially on the basis of warn-
ings to students at Thanksgiving time.
It turned out that only a little more
than half as many students from the
lowest two-fifths (8 out of 32) received
two warnings of failure as from the
middle fifth group (39 out of 85) but
TABLE 1
Quartile points of averages maintained during
the first semester; A stands for 1, b for 2,
etc., with 6 as an average F or withdrawal
from nil classes lohile failing in them
FRESHMAN" GROUPS
1925. Lower two-fifths H.
S. group, (without special
training, but some inter-
views)
1925. Middle-fifth H. S.
group, (without consulta-
tion)
1926. Lower two-fifths H.
S. group, (with special
training)
1926. Middle-fifth H. S.
group, (with consultation)
1926. Upper two-fifths H.
S. group
to
a
2!
o
fa
o
SS
m
2
<
S
d-
a
z
O"
37
5.6
4.2
87
4.5
3.9
32
4.2
3.6
69
4.3
3.5
166
3.9
3.2
3.2
3.0
3.0
3.1
.5
this proved to be too optimistic a re-
port. Apparently, our course gave
the poor men a good start which was
not necessarily an index of lasting
scholarship.
Table 1 shows the " poor risks, " the
students from the lower two-fifths of
high school, on a par with the others
2 A. A. A. S. meetings. Educational Sec-
tion, Philadelphia, December, 1926.
184
Jones: The Inferior Freshman
from the middle-fifth at the end of the
first semester. It shows them con-
siderably above the lower two-fifths
group of the preceding year, and the
middle-fifth of the past year also.
The reason for the superiority of the
present year's middle-fifth men over
the corresponding group last year is
due, without doubt, to an extensive
series of conferences with some 30
middle-fifth men who had been warned
of low scholarship. Habits of study,
methods of reading, and "outside
work" were the principal topics of
discussion at these conferences.
The second semester's grades are
even more encouraging than those of
the first semester. Whereas with
other students there has been found no
significant difference in average marks
from one semester to the next, we find
that our lowest two-fifths group made
distinct progress in the second semes-
ter. The quartile points arranged
below include 4 men who were dropped
from college at mid-years while faihng
as though they had also failed the
second semester. This was done to
avoid a different selection of in-
dividuals.
Second semester aver-
ages for 32 men lower
group (1926)
2.9
This indicates that the "How to
Study" course has had a beneficial
effect for the second semester as well
as the first.
A part of this improvement has
been due to the fact that six of the
group were forced to take on reduced
schedules at the mid-semester period,
13 credit hours instead of 16 hours per
week. Three of the men seemed to do
somewhat better work on account of
this, while the other three were not
affected by it.
It will be observed that the chief
advantage of the experimental train-
ing period for the lowest two-fifths
group appears to be in raising the
standards of the poorest. The first
quartile was previously in the neigh-
borhood of a low "E" average,
whereas with the training it has become
a good "D" average. But the group
as a whole has been toned up con-
siderably, so that it is no whit inferior
to the group from the middle-fifth of
high school that has had a good deal of
consulting. Many professors have
commented on the superior quaUty of
the freshmen this year, and have in-
dicated that their standards of mark-
ing have been stiffened.
The rest of this paper divides itself
into two sections, — observations (1)
regarding the administration of in-
telHgence and educational tests, and
(2) regarding the training methods
used.
It seemed advisable for several rea-
sons to try a considerable number of
standard intelHgence and scholastic
aptitude tests. A more significant
average intelligence rating could be
determined; the best tests to use for
such a purpose could be discovered on
the basis of correlations between the
tests and school rating later; and
furthermore, habituation to testing,
endurance and other factors could be
studied. It was even considered possi-
ble that taking 20 hours of intelligence
tests would serve to train for calm
thinking those who had previously
Jones: The Inferior Freshman
185
reacted emotionally to the examination
situation.
But the main question is, "Which
tests are of chief significance in pre-
dicting scholastic accompHshment? "
The correlations in table 2 show the
relationship between each of the main
tests used and the final average grade
for the first semester. These tests are
Usted approximately in the order in
which they were presented.
In addition to the above set of ex-
aminations it was decided that each of
the three instructors* who had a good
deal to do with every student should
give his estimate of the industiy of
each student during the testing period,
and also his estimate of the capacity of
the student — all things considered —
to handle college work satisfactorily.
These ratings were combined and a
correlation computed between this
combined estimate and the first semes-
ter's grades. It was only 0.27, indi-
cating that with even a three weeks'
period of continual contact with the
students concerned, the subjective
estimates made by instructors un-
trained in maldng such estimates were
inferior in their predictive value to
several of the tests which were used.
The best result that could be ob-
tained by three tests combined, —
Fables test, Iowa English and Ameri-
can Council 1926, — showed a correla-
tion of 0.61 with the first semester
grades. Ehminating the three ItaUans
* In addition to the writer, Mr. Yochel-
son and Miss Wagner, graduate students in
psychology, were concerned with all phases
of the experiment. To Mr. Yochelson,
who has been research assistant in the Per-
sonnel Department of the University, much
credit is due in the analyzing and checking
of statistical data.
in whose homes Enghsh was not regu-
larly spoken, and giving the Fables
test double weight as compared to the
other two, the correlation is raised to
0.71, which is reasonably high, ap-
proaching the predictive level.
For the second semester there was a
TABLE 2
MAIN TESTS USED
American Council Test, 1924
Series
Iowa Content Examination
Difficult Analogies Test. (15
min.)
Thorndike (Part 1 Exam.)
Iowa English Aptitude Test
Fables Test (15 min. reading and
interpretation)
Iowa Mathematics Aptitude
American Council Test, 1925
Series
Whipple Rapid Reading Test
Inglis Test of English Vocabu-
lary
Ohio State College Examination
(No. 7)
Ohio State College Examination
(No. 8) immediately after-
wards, to test endurance and
practice
American Council Test, 1926
Series
MM -3
K '* M a^
^^e> g; 55
^^H «• S
z S HQ. a
°ZS O
H a B ai !5
<1 K m g w
J gl H O g
5 H £ 05 K
« a t« o H
0.18
0.12
0.23
0.33
0.40
0.55
0.32
0.37
0.35
0.23
0.13
0.24
0.43
decided shift in the relative standing
of several of the group. In fact the
correlation between first and second
semester average grades was only 0.5.
Instead of a 0.61 correlation for the
three tests above, there was a drop to
0.49. However, whereas the more
linguistic tests of Fables and the Iowa
186
Jones: The Inferior Freshman
lOnglish Aptitude tests drop in their
correlations to 0.42 and 0.20 respec-
tively, the American Council 1926
which is a "power" test subject to
practice effects, has its correlation
raised to 0.56.
■ The explanation for the above condi-
tion is I believe quite evident. Those
who foil down badly the second semes-
ter were all fraternity people, admitted
to fraternities at the mid-year period.
They had done well in the linguistic
tests, and had not been benefited to
the same extent as the others in the
practice effects of a long series of tests
preliminary to the 1926 American
Council test. It is probable that the
damaging effect of fraternity excite-
ment is not serious beyond the servdle
period of the second semester of the
freshman year. Hence the first semes-
ter's grades are perhaps more signifi-
cant of ultimate worth than are the
grades of the second semester.
The following additional conclusions
seem to be suggested, although by no
means are they proved, on account of
the small number of cases involved :
1. Of two similar examinations,
differing only in the detailed content
and not in the method of administra-
tion, the second examination gives the
better correlation with an efficiency
index. The Ohio State Xo. 8 I']xarm-
nation, given immediately after No. 7,
boosted the correlation from 0.13 to
0.24 with the total group. When the
three Italians who interfered with all
correlations as previousl}"^ explained
were excluded, the correlation for No. 8
was 0.54, whereas the correlation of
No. 7 with the first semester grades
was only 0.32.
2. Assuming that the various Ameri-
can Council examinations are about
equally efficient in predicting scholastic
ability, it is apparent that the 1926 test
given at the end of the examination
period is conspicuously better than the
1924 test given at the beginning. Its
correlation with grades is 0.43 as com-
pared to 0.18. In other words, it
seems desirable to test intelligence
after a period of adaptation or orienta-
tion to an intelUgence testing situation.
This includes the chance to understand
instructions better than is possible at
first.
Excluding the Italians, the correla-
tions with first semester grades are 0.40
for the initial 1924 series, 0.58 for the
1925 series and 0.54 for the final test
with the 1926 series. This suggests
that for children of Knglish-speaking
parents, there is an increased correla-
tion due to adaptation to testing in
general, but only to the extent of one
testing series. There is no significant
increase or decrease from the second to
the third series of American Council
tests. Tliis suggestion is entirely ten-
tative, however, as we have found no
evidence that the two American Coun-
cil tests were of equal value, and
because of the small number of cases.
3. In studying the various tests, it
appears that for tliis group of inferior
students there is not much difference
between the so-called power tests, with
time Umits, and the content examina-
tions if they also have time limits. It
was rather surprising to us, however,
that the Iowa Content* examination
* It so happened that the man scoring
highest in the Iowa Content examination
was lowest in final scholarship, mainly we
believe because he worked four or five hours
every day on the outside. Without this one
man the correlation is raised to nearly 0.4.
Jones: The Inferior Freshman
187
showed up so poorly. When the
Itahans were omitted, this correlation
was raised from 0.12 to 0.39; but at
the same time, the correlation between
the mathematics aptitude and grades
was raised from 0.32 to 0.50, and the
average of all the correlations was
raised 0.15.
It appears also that the simple
reading tests, where interpretations
and instructions are also involved
(Fables and Whipple reading), come
out very well. It is interesting to
note, moreover, that their correlations
with academic standing do not increase
significantly when the Itahans are
omitted.
It has also been possible to measure
the amount of improvement in the
capacity to get good scores in intelh-
gence tests. We do not beheve that
eighteen days of testing and drilHng
will have an appreciable effect on one 's
actual intellectual capacity; but we do
find that in the abihty to maintain
good scores in tests of the "power"
type, a 20-hour testing program to-
gether with three weeks of drill (de-
scribed later in this paper) has a
striking effect. Our conclusion in-
volves only the assumption that the
general intellectual standing of the
students admitted in 1925 was about
the same as those admitted in 1926.
To support this assumption are the
facts that the number of students from
one year to the next did not increase
more than 10 per cent, that they were
drawn from the same high schools, and
also that the proportion of students
admitted from the various fifths of
their high school graduating classes
was almost identical for the two years.
If there is any difference in general
mental level, it is in favor of the 1926
group, as there was for this group for
the first time a definitely restricting
hurdle, — the four weeks "how to
study" course for those from the lower
two-fifths of their high schools. Our
comparison is based on the quartile
points of our 32 lower two-fifths men
in terms of percentile scores for the
entire class in each year group. (See
table 3.)
The average amount of improve-
ment was 33 per cent on a percentile
scale. In other words, one can expect
to raise the average score of a doubtful
TABLE 3
Percentile scores for the entire test
i 55 a
i. f*
U^
o ?
O H ^
O H 5S
> ^
> 3
53"
^3i
o 00 a
a to O
S S"
B PS 5 H
a n: fa
S K ^ S
a H 0
■< ffl a
«d5
c^ U » U
C4 u H
Ol
Ol
per cent
per cent
3rd Quartile
58
83
Median
39
17
74
1st Quartile
59
college appUcant one third of the dis-
tance on a scale of ranks from 1 to 100.
There was only one man who failed to
improve while two others fell below a
ten per cent increase; and it is sugges-
tive that two of these three men have
done poorly in college. However
there is no significant correlation be-
tween improvement and marks for the
entire group. As would be expected,
the gain is apparently much greater
for those who are initially low in the
tests.
When one considers the individual
tests used for these two series of exami-
THB PEBSOKNEL JOUBNAL, VOL. VI, KO. 3
188
Jones: The Inferior Freshman
nations, one is impressed by the close
similarity in the types of tests and with
the fact that in some cases there is a
radical improvement made in the per-
centile scores; while in other types of
tests, there is practically no improve-
ment. There were a few tests in the
1926 series which were not dupUcates
of any 1924 American Council series,
but which were similar to some of the
other tests used, particularly some of
the Ohio State tests. Hence, a dis-
tinct practice effect is obvious for them
TABLE 4
Comparison of our S2 cases in individual
tests of 1924 American Council series before
test practice, and 1926 American Council
series after 18 hours practice
Opposites
Proverbs
Arithmetic
Artificial Language. .
Completion
Sentences
No. Completion
Analogies
IstQ.
3rd Q.
71
85
69
93
71
93
88
also. The quartile points for each of
these tests are given in table 4.
It appears that there is practically
no improvement in the function of
working problems accurately. It is
possible that was partly due to an
over-emphasis on speed at times during
the training period, as the "total
number tried" was greater the second
time. The Opposites test, and the
Completion of Sentences and the
Proverbs test come next, showing
relativelj' little training effect. The
Number Completion test, the .Analo-
gies and the Artificial Language test, —
in general, those tests in which under-
standing instructions takes up much of
the time, or in which the function is
generally unpracticed, — show great
practice effects, and are decidedly
subject to criticism in a college testing
program because of coaching oppor-
tunities.
The second phase of the experiment
was the training aspect of it. Here it
is that we are conspicuously without
controls, and we do not attempt to
make quantitative statements as to
the values of the various components
of the total training situation. It
would have been possible to request
from each student his estimate of the
training values of each item, — and this
was done informally with a number.
But obviously such estimates are en-
tirely subjective and are of little value.
Perhaps the best criterion of all is the
relative successes of the poor-risk
students in their various college sub-
jects. It is significant that no one of
the low students failed in his English
courses, and there were only two
reports of failure in mathematics, as
compared to five failures in the lan-
guages and six in the course in general
science. This result indicates that the
type of training in English composition
was apparently very successful, as
heretofore English courses have failed
a large proportion of the low stu-
dents,— nearly haK last year. The
training in mathematics was appar-
ently quite valuable, although much
less time was spent on it; while the
training in note-taking and reporting
the substance of books and articles was
apparently less effectual, as indicated
by the larger number of failures in our
Jones: The Inferior Freshman
189
science courses where note-taking is
imperative.
In view of the actual record of course
work, the informal reports from the
students concerned, and our own esti-
mate of the interest shown and the
progress made in the various endeavors
we are incHned to place the order of
merit of these endeavors from good to
less good as follows :
1. Drill in writing compositions, ac-
companied by individual conferences
and criticisms from the tutor. ^ The
method of instruction was for the
instructor to meet the entire group
together for an hour and a half each
morning, during which time he lec-
tured on important topics and illus-
trated his points by reading themes.
Finally, as a rule, he assigned a theme
topic for each student to write in his
presence. The remainder of the day
was spent in individual interviews,
when each man's composition was
read aloud and constructively criti-
cized. This procedure, repeated every
day for two weeks, was apparently
remarkably successful.
2. Drill in rapid reading of simple
material, articles from the daily news-
paper. These articles were distrib-
uted in duplicate to each student.
The procedure used was to have all the
students read the article as rapidly as
they could, but with the understanding
that questions would be raised later
regarding the content of the article.
It was possible, thus, to measm-e
speed in number of words per second,
' Mr. Francis H. Bangs, who formerly
conducted sub-freshman groups in English
composition at Yale University, and is now
a member of the English Department of the
University of Buffalo.
as well as comprehension for each
article read.
During the middle of the three week
drill session, each man 's average read-
ing speed and comprehension was
posted for the inspection of all, as an
incentive to improve. It was difficult
to work out a curve of improvement of
speed from beginning to end, because
of the difference in the difficulty of the
various articles used. However, the
final reading speed for the group using
easy material was from four to nine
words per second. The average was
approximately six words per second.''
We believe that this is well up to the
standard of the typical American
college student. As a matter of fact,
we have discovered at the University
of Buffalo several students from the
middle-fifth of rural high school classes
^ Mr. Yochelson reports the following
quartile points for the speed of reading.
The first column gives the quartiles for the
average number of words per second which
were read from three different newspaper
articles at the beginning of the drill or
training period; and the second column gives
the quartile points for the score averages
for the last three times of some 15 drill
periods with similar material. There was
an average gain of more than a word per
second as a consequence, in spite of the fact
that there was a tendency to give the harder
articles at the end of the series. Compre-
hension was much harder to calibrate, but
there was a general tendency for the group
to answer more of the questions asked them
and to give better answers.
Average number of words per second read on simple
newspaper articles.
Ist Quartile
Median
3rd Quartile
AT THE
BEGIN-
3.7
4.4
5.4
LATER,
WITH
PRAC-
TICE
5 0
5.8
6 4
190
Jones: The Inferior Freshman
who were not able to read as rapidly as
four words per second.
3. The drill in note-taking ranks
third in importance in our estimation.
Two lectures were given on the various
aspects of note-taking, and an assign-
ment was made on its technique from
Kitson's "How To Use Your Mind"
(revised) ; and thereafter, each student
was required to report to instructors
with his notes on lectures given and on
the books which he had read. By one
or another instructor each was ques-
tioned three or four times by such
remarks as "Just what is meant by
this statement?", or "Whj^ did you
classify this comment under C (3)
instead of under D (1)?"
Important as this aspect of training
was, we feel that we did not make
great headway in it, largely because of
the time-consuming character of the
note-taking interviews.
We found two or three men in our
group who had never before taken
notes of any kind, and a number had
merely transcribed at random the
statements of a speaker. Hardly a
person had built up a system of logical
orderliness or of abbreviations, — and
these are hard to develop in a short
period of time. In a General Science
course, which most of our freshmen
are required to take, and which de-
pends quite largely upon the taking of
notes from lectures, our "poor risk"
students did less well than we ex-
pected. We hope in the future to
develop this aspect of drill work con-
siderably, not only by increasing the
time taken for interviews, but also
by introducing new methods of in-
struction.
4. Drill in mathematics problems.
About every other day a set of prob-
lems was handed out on mimeographed
sheets, none of which involved more
than simple algebra. About one half
the time — 25 to 30 minutes — was
spent on practical concrete problems
and the other haK on drill with quad-
ratics or other common forms.
5. We are uncertain as to the value
of the various 50-minute lectures
given on different topics. We believe
that they were of considerable value,
however, not only as a means of drill
exercises in note-taking, but by virtue
of motivating our students to analyze
themselves and make new attempts at
habits of study. About ten lectures
were given in all, covering such topics
as mental hygiene, note-taking, abbre-
viations, habits, attentiveness, memo-
rizing, culture, and vocational choice.
A number of students commented
upon one or another of the lectures as
having given them an entirely new
slant on education or on the best
method of study.
In addition to the above systematic
efforts, there were various additional
features involved in the training
period, such as three periods of general
discussion where each man was urged
to defend or criticize some statement;
extensive private interviews based on
interest questionnaires; tachistoscope
studies of the range of attention; and
the assignment of various books from
the library, chiefly biographical studies,
to be read rapidly during the late
afternoon periods or evenings. We do
not feel that any of these elements
were so introduced as to be as valuable
as the five mentioned above, but they
might well be made more significant
with a different emphasis. The in-
Jones: The Inferior Freshman
191
dex of the range of attention, and also
the results of a two-hour examination
at the end of the course on the results
of their readings, both gave practically
zero correlations with the first semester
academic grades.
There are two comments frequently
made in reference to our experiment.
One is that it should not be the busi-
ness of a college to teach study habits,
rapid reading, etc., but that these
should be handled by the grammar
school and high school. The other
comment is to the effect that if such
a course is effective for those from the
lower levels of their high schools,
it ought also to be valuable for the
others.
To the first comment, our answer
would be that a college should not take
up its time with such affairs; and our
method was to take the time of the
students before they entered college,
on a precollegiate basis entirely, with
extra tuition. This is apparently
superior to the current typical proce-
dure of allowing many such students
who are sadly defective in these re-
spects to enter college.
We have no adequate evidence on
the second question. I have no doubt
that the average third-fifth student
could benefit as much as the lower two-
fifths group. For those in the upper
third or two-fifths of their high school
classes, however, it is likely that study-
ing has become a better practiced
technique, and would not be so easily
improved.
Determination of Vocational Aptitudes
Does the Tapping Test Measure Aptitude as Typist
or Pianist ?
By Harry D. Kitsox, Teachers College, Columbia University
How is the worth of mi aptitude test best determined? Professor
Kitson is rightly critical of methods of validation which rely on
correlations between test score and proficiency on the job, with-
out consideration of scores made by a comparable but vocationally
unselected group.
This investigation departs from most of the investigations of voca-
tional aptitude in two respects: (1) Instead of trying to establish the
significance of several tests with one vocation, the investigator used one
test (tapping) in relation to two vocations — typist and pianist; (2) In-
stead of ranking the workers in the try-out groups according to their
vocational proficiency and trying to establish the correlation between
standing in this respect and standing in the test, the investigator com-
pared the average score which was made by these workers with the
average score made by comparable members of the population at
large who were not selected vocationally.
The results, when statistically analyzed, show that the persons in the
two vocations studied did not stand significantly higher in the test than
did members of the population at large.
The test had been given by an earlier investigator to a number of
champion typists who made a score on the test somewhat higher than
that made by the population at large and by amateur tj^pists as well,
which led him to conclude that it is a valid aptitude test for typists.
The results of the present investigation, in which only the ordinary run
of commercial t3^pists served as subjects, suggest, however, that while
the test may serve to indicate those who are or may become very su-
perior typists, it will not help in selecting persons who may become
typists of average commercial standing.
Since negative results were obtained with the pianists as well, the
suggestion is made that while such tests may be of service in vocational
selection they are not of great service in vocational guidance since they
do not indicate special aptitude for the middle ranges of vocational
achievement where most workers are hkely to be. Accordingly it is
proposed that any test which is to be used as an aid in vocational guid-
ance meet the following condition: it must, in the process of being
standardized, differentiate between groups of medium vocational pro-
ficiency and persons from the population at large who are not selected
vocationally.
192
Kitson: Vocational Aptitudes
193
IN THE testing for vocational apti-
tudes which is now being vigor-
ously prosecuted, the customary-
procedure is to select a number of
tests; give them to representatives of
a vocation; find the coefl&cients of
correlation between standings in the
tests and standings in the vocation;
and then to regard those tests with
respect to which there is a high coeffi-
cient of correlation, as tests for voca-
tional aptitude. The writer has at-
tempted two variants on the usual
procedure: First, instead of using a
variety of different tests in connection
with a single vocation, he chose to
concentrate on a single test, and, by
giving it to groups of persons in dif-
ferent vocations, he sought to de-
termine its vocational significance, if
any, in connection with these different
occupations. Second, instead of de-
pending for validation on a one-to-one
comparison between standings of
workers in the test and standing in
their vocation, as measured by some
formula for determining correlation,
he chose to test persons in specific
vocational groups and compare their
scores with those made by comparable
members of the population who were
not selected vocationally.
The test chosen was one which, so
far as could be judged from outward
appearances, might be expected to re-
semble the work of the vocations
chosen for study — typist and pianist.
It was a test usually called a tapping
test, first used by Bryan,i who estab-
lished norms of performance for chil-
' Bryan, W. L. On the development of
voluntary motor ability. American Jour-
nal of Psychology, Vol. V, December, 1892,
pp. 1-80.
dren aged six to sixteen. Norms for
advanced ages were secured by Nichol-
son (Unpublished thesis, Indiana Uni-
versity, 1925). The apparatus used in
the testing will not be described being
already described in detail in the
previously mentioned report. It con-
sisted merely of a telegraph key
connected to a counter, purchased
from C. H. Stoelting Company, Chi-
cago. The tests were given by the
members of a class at the University
of Indiana, all advanced students in
psychology who had been specially
trained in giving tests, and to whom
as well as to the persons who served
as subjects, the writer expresses hearty
thanks.
As -will be shown in connection with
the results, the test really consists of
eight tests: one each for the index
finger, the hand, the forearm and the
entire arm of each side of the body.
The plan of research was to test
workers in vocations which required
the activity of these members.
Two vocational groups were chosen.
The first consisted of twenty-five
women pianists who were advanced
enough to be able to play selections of
the difficulty of Grade IV — a standard
familiar in music pedagogy. (Such a
selection is Mendelssohn's Spring
Song.) The musicians to be tested
were selected by two Professors in the
School of Music of the University of
Indiana who had known the subjects
for a considerable time, in every case
a year or more. The subjects had
studied the piano for four to eleven
years.
The second group consisted of 25
women who were earning their living
by typewriting. Almost all of them
194
Kitson: Vocational Aptitudes
TABLE 1
Group comparison in the tapping test
Twenty-five pianists, averaging 20 years of age, conapared with fifty unselected women
20 years of age; and twenty-five typists, averaging 21 years of age, compared with fifty
unselected women 21 years of age.
Pianists:
Mean
<r
P.E.„
Unselected
women :
Mean
a
P.E.„
Difference
in means . .
P.E. of diff.
in means. .
Typists :
Mean
<T
P.E.„
Unselected
women :
Mean
<r
P.E.m
Difference in
means
P.E. of diff.
in means . .
LEFT HAND
Finger Wrist ^ore- Whole ^^ ,
arm arm
5.6
0.5
0.07
5.9
0.5
0.07
-0.3
0.10
5.5
1.0
0.13
5.8
0.6
o;o8
6.7
0.7
0.09
6.2
0.5
0.07
+0.5
0.11
5.5
1.2
0.16
5.7
0.8
0.11
0.3 -0.2
0.15
0.19
6.8
0.6
0.08
6.3
0.6
0.08
+0.5
0.11
7.1
0.8
0.11
6.2
0.6
0.08
+0.9
0.14
6.1
0.5
0.07
5.6
0.5
0.07
+0.5
0.10
5.9
0.7
0.09
5.5
0.5
0.07
+0.4
0.11
25.2
1.8
0.24
24.0
1.75
0.24
RIGHT BAND
Finger Wrist
+ 1.2
0.34
25.1
3.1
0.42
23.2
2.2
0.3
+ 1.9
0.52
5.9
0.6
0.08
6.4
0.5
0.07
-0.5
0.11
6.1
1.0
0.13
6.4
0.8
0.11
-0.3
0.17
7.1
0.7
0.09
7.0
0.6
0.08
Fore- Whole
arm arm
+0.1
0.12
7.1
1.0
0.13
6.7
1.0
0.13
+ 0.4 +0.8
7.3
0.8
0.11
6.8
0.6
0.08
+0.5
0.14
7.7
0.6
0.08
6.9
1.0
0.13
6.6
0.5
0.07
6.0
0.4
0.05
Total
+0.6
0.09
6.9
0.7
0.09
6.1
0.7
0.09
0.18
0.15
26.9
1.9
0.26
26.2
1.7o
0.24
BOTH
HANDS
(TOT.4.L)
+ 0.
0.35
27.8
2.2
0.03
26.1
3.2
0.43
+ 0.8
0.13
+ 1.7
0.52
52.1
3.4
0.45
50.2
3.2
0.43
+1.9
0.63
52.9
5.2
0.70
49.3
5.0
0.67
+3.6
0.9
did various kinds of office work in
addition to typing. The significant
thing is that they were expert enough
to be called typists and to earn their
living by typing.
RESULTS
The average number of taps made
by the members of each group are
shown in table 1 . In comparing these
with the norms of persons who were
not selected vocationally, it seems wise
to use persons of the same ages as those
of the vocational groups. Accordingly
the scores made by the pianists, who
were on the average 20 years of age,
will be compared with the scores made
by 50 unselected women of 20 years;
Kitson: Vocational Aptitudes
195
and the scores made by the typists,
who were on the average 21 years old,
will be compared with the scores made
by 50 unselected women of the same
age.
In making comparisons, we shall
first use the total number of taps per
second made with both hands. These
figures are for pianists: 52.1; for un-
selected 20-year-old women, 50.2. For
the typists (who were on the average
21 years old) the average is 52.9; for
unselected 21-year-old women, 49.3.
These figures seem at first glance to
indicate that at least the pianists and
TABLE 2
Differences and Probable Errors of Differ-
ences between work of vocational groups
and unselected groups of same age
Pianists.
Typists.
g. m
1.90.63
3.6 0.97
. <
0.70.35
1.70.52
1.2
1.9
0.34
0.52
typists tapped more rapidly than the
unselected persons of their ages, the
difference in favor of the vocational
groups being shown in table 2. Before
laying too much stress on these differ-
ences, however, we should scrutinize
them statistically in order to determine
their significance. The accepted way
of testing them is to compare them
with their Probable Errors computed
according to the formula:
E being arrived at by means of the
formula
E =
0.6745(T
Vn (number of cases = 25)
In order for a difference to be con-
sidered significant it should be four or
five times as large as the Probable
Error of the Difference; in which case
the chances that it is significant are
computed to be 142 to 1.
When thus scrutinized none of the
differences in total number of taps can
be said to be statistically significant.
The dift^erence between the work of the
pianists and that of unselected women
is 1.9 which is only three times the
P.E. of D. That between the work of
typists and unselected women is 3.6,
still not four times the P.E. of D.
In drawing the conclusion that this
tapping test as a whole does not seem
to be a test of aptitude for typing we
ought to take into consideration the
findings of Book who tested seven per-
sons who had won the world's cham-
pionship and found that they were
markedly superior to persons of their
corresponding ages.- He concluded,
therefore, that this test is a good test
for selecting typists. A reconcihation
of these apparently contradictory re-
sults may be offered as follows: It is
probable that this tapping test is
diagnostic of aptitude such as that
possessed by the worWs champions,
but is not indicative of the aptitude
possessed by the average commercial
typist. Comfirmation of this view
comes again from Book's^ study which
showed that 22 students of typewriting
who after three or four months ' train-
ing had been rated "very superior"
and "superior" by their instructor
* Book, Wm. F. Voluntary motor abil-
ity of the world's champion typists. The
Journal of Applied Psychology, Vol. VIII,
No. 3, September, 1924.
»76id., p.303.
196
Kitson: Vocational Aptitudes
made an average score of only G.3
strokes per second, which is ahnost
exactly that made by unselected
women aged twenty-one (49.3 divided
by 8 (movements for both hands)
equals 6.2). In other words Book's
typists did not surpass unselected
persons.
In short, the evidence seems to point
to the probability that if the move-
ments called forth by this test are a
measure of aptitude for typing, they
are of value only in indicating the
persons who will probably stand in the
highest positions in typing (and perhaps
the lowest, since Book's students of
typewriting who were marked failures
made an average of only 5.8 taps per
second, though this is perhaps not
significantly lower than the average).
But as for selecting those who might
become typists of average commercial
status, and these will constitute the bulk
of typists, the test as a whole does not
seem to be serviceable. If this phe-
nomenon which we have discovered in
connection with the investigation of
typists, is present with respect to tests
in general, we shall have to revise our
conception of the utility of tests for the
determination of vocational aptitudes.
We shall have to regard them as se-
lective merely of persons who will
either be very good or very poor and not
selective of persons who might reach
the proficiency of the ordinary worker
who will always constitute the ma-
jority of persons we are dealing with.
Though the results of the present
investigation do not show that the
workers were significantly superior to
unselected persons with respect to the
total number of taps with both hands
or with the right and left hands con-
sidered separately, still, when we
examine the various tapping move-
ments we find several differences that
are significant — four or five times the
P.E. of D. They arc shown in the
following lists: Pianists excel by a
significant difference the unselected
women in tapping with:
right forearm (ell3,^\v movement)
left hand (wrist)
left forearm (elbow)
left arm (shoulder)
Typists excel by a significant difference
the unselected women in tapping with :
right forearm
right arm
left hand
left forearm
left arm
The reason some of the separate
movements are superior even though
the total of all the movements are not
is that while one of the vocational
groups may have excelled in tapping
with one part of the body, they may
have been inferior in tapping with
another part, and thus the net differ-
ence was reduced. For example,
although the pianists surpassed un-
selected women in tapping with three
of the members of the left side they
were inferior to the latter in tapping
with the finger on both right and left
hands. A ready explanation of this
can be offered. In both piano playing
and typing the finger is kept curved,
the end of the finger striking the key
vertically. In the tapping test, how-
ever, the stroke had to be made with
the finger held in a horizontal position.
This is markedly opposed to the habits
formed by pianists and typists and it
undoubtedly caused much interference.
Kitson: Vocational Aptitudes
197
A number of the subjects mentioned
the fact and they had to be constantly
cautioned by the experimenter.
CONCLUSIONS
This experiment, designed to deter-
mine the suitability of a tapping test
as a measure of vocational aptitude,
has differed from previous investiga-
tions in several respects. Instead of
using several tests with one vocation
the experimenter used one test with
several vocations. We might call at-
tention to a measure of economy thus
effected; it is generally admitted that
we do not need more tests but that we
need to determine the vocational sig-
nificance of the tests at hand. What
would seem more reasonable, then,
than to determine the significance of
one test with respect to a number of
vocations?
Again, instead of using an "order-
of-merit " arrangement of workers, and
measuring the degree of correspond-
ence between standings in the
vocation and standings in the tests
the writer compared the average test-
scores made by each group of workers
mth test scores made by unselected
persons.
Another variation, that of compar-
ing the performances of vocational
specialists with the performances of
persons unselected vocationally seems
to offer some advantages over the most
commonly used method of testing
representatives of a vocation and
seeking to ascertain the correspond-
ence between standings in vocational
proficiency and standings in the test-
acti\aty. This last named method
leads to a spurious appearance of
relationship at least for purposes of
vocational guidance, since in the latter
case one wishes to know the difference
in test performance not between good
and poor workers but between workers
of adequate vocational proficiency and
the unselected population. Can we
not require of a test for guidance that
it differentiate vocational groups from
the population at large?
Again this technique would reheve
vocational testing from the obsession
of correlation methods under which it
now suffers. The inapphcability of
correlations as measures of the vahdity
of a test lies in the fact that they show
only the tendency for one 's standing in
vocational proficiency to agree vdth.
his standing in the test. As a matter
of fact, in vocational selection and
especially in vocational guidance such
close agreement is not needed. We
need to know the probabihty that a
certain individual can succeed, (that is,
reach a specified level of proficiency)
in the vocation. Measures of correla-
tion are by no means the proper instru-
ments with which to discover this
probabihty. A much more appro-
priate technique is that of the proba-
bility table;'* or one of the several
methods that have been proposed for
determining a ''critical score. "^
The results of this investigation
• Kitson, H. D. The Psychology of
Vocational Adjustment. Lippincott,
Philadelphia, 1925. Pp. 116-118.
^ Link, H. C. Employment Psychology.
Macmillan, New York Pp. 44-45.
Thurstone, L. L. Mental tests for col-
lege entrance. Journal of Educational
Psychology, March, 1919, pp. 129-42.
Bingham, W. V., and Freyd, M. Pro-
cedures in Employment Psj'chology. A. W .
fShaw, Chicago, 1926. Pp. 182-1S4; 190-196;
203-206.
198
Kitson: Vocational Aptitudes
seem to show that the sum of all the
tapping movements can not be used as
prognostic of success as typist or as
pianist, at least not for predicting
success within the ranges of medium
proficiency where most workers will
lie. Though certain ones of these
tapping movements may be useful in
selecting persons who may develop
extremely high proficiency, even they
vnW not be useful in predicting success
within the range of mediocrity where
most workers are. We suggested that
perhaps this is a phenomenon generally
true of so-called "vocational" tests,
and that perhaps we ought to change
our conception regarding tests for vo-
cational aptitude. The validity of
this hypothesis should be tested
further. Several methods might be
employed :
1 . Examine other vocational groups,
including in each group a number who
have shown superlative proficiency.
For example, among pianists, include
such players as Bauer, Hofmann,
Godowsky, and the like ; compare their
scores in the tests with scores made by
pianists of moderate ability; and then
compare all with the scores made by
unsclected persons.
2. Use the order-of-mcrit arrange-
ment, including workers representing
wide ranges of vocational proficiency
and see if the correspondence between
proficiency in the vocation and profi-
ciency in the test is closer at the ex-
tremes than it is in the middle ranges.
It is true we have found that some of
the tapping movements evoked by
this test seem to be slightly associated
with some of the specific vocational
abilities possessed among the subjects
but this association should be seen in
the fight of two facts : first, the associa-
tion is just barely significant and, on
this narrow margin, could not defensi-
bly be used in deciding the vocational
futures of individuals.
Second, since scarcely more than
half of the vocational subjects made
scores in the test above the average
score made by unselected persons, the
rest scored below this mark. In spite
of this fact the latter were able to earn
a Hving in their vocation. The writer
is inclined to propose as a hypothesis
that 50 per cent of the population can
succeed with a 50 percentile degree of
success in 50 per cent of the occu-
pations.
These results indicate that investi-
gators who are interested in establish-
ing the serviceability of tests for
vocational selection and especially
vocational guidance, would do well to
change their technique (which has
developed into almost a fetish) and
compare the standings of their voca-
tional groups with the standings of
persons who are non-selected. In
which case they might demonstrate
that while certain tests serve to indi-
cate persons who might succeed in a
superlative degree, they would not at
all select those persons who might
succeed in those moderate degrees
where most workers are necessarily
found.
{Manuscript received April 4, 1927.)
A Test to Gauge Business Knowledge
By E. D. Bartlett, Atlantic Refining Company
A psychological test for business use, devised by business men
with psychological training, may be expected to be at once sound
and practical. It will certainly avoid the ludicrous features
which have often crept into intelligence tests like Army Alpha,
and which, no matter how entertaining, tend to prejudice the
applicant against the test, and against the firm which uses it.
The author describes some of the steps taken in the development
of a business intelhgence test now being used by a large oil company
as an aid in the selection of employees to fill supervisory and other
positions of responsibiUty. It is not used in the selection of salesmen
and technical men, except in rare instances.
One hundred problems arranged in spiral omnibus form, include
20 in business arithmetic, 30 in business information, 20 in business
judgment, and 30 in business vocabulary. No time limit is set. An
hour and a half is required on the average.
The revised test has been in use for approximately a year. Using
the combined judgments of two experienced raters as a criterion, a
correlation was found of +0.79. The correlation between the test
scores and salaries was +0,37.
THE Army "Alpha" is probably
the best general intelhgence
test for adults so far devised.
It gives, without question, a good pic-
ture of the intelhgence of the person
examined. For use in industry, how-
ever, it has several drawbacks, which
seriously mihtate against its success.
In the first place, it requires the com-
plete attention of the examiner. In
the second place, of the eight sections
into which the test is divided. Part
7 (Analogies) and Part 6 (Number
completion) are somewhat difficult of
comprehension, even on the part of
some individuals of more than average
intelhgence. Parts 4 and 5 are the
"Right or Wrong" type, in which
chance so frequently distorts the re-
sults. Last of all, for purposes of busi-
ness apphcation at least, there is an
unbusinesshke appearance to the test
that frequently prejudices the person
under examination, not only against
the test but against the company using
it.
In devising a test for gauging busi-
ness knowledge, therefore, we first of
all aimed at a format that would im-
press as being businesshke.^ Second,
1 Business Test "Q" was devised by the
writer in association with Mr. E. J. Benge,
now with Mitten Management, Inc.,
formerly Industrial Relations Manager of
199
200
Bartlett :
Test to Gauge Business Knowledge
we adopted the omnibus form of test
for reasons of economy in application.
Third, we eliminated from considera-
tion all forms of test which seemed
difficult of comprehension or in which
the nervousness of the individual ex-
amined would prove a serious handi-
cap.
After considerable study and the
examination of every test we could
get our hands on, we decided upon five
different types of question (see illus-
tration) .
Type "A" comprised 10 questions in
Business Arithmetic. We already had
a very successful test of routine mathe-
matical ability so that it was unneces-
sary to make our problems difficult
from the view point of multiplication,
division, etc., all our efforts being
directed towards obtaining problems
in which the difficulty would rest in
the method of solution, the actual
calculations being made rather easy.
Every problem demanded some knowl-
edge of business practice and no ques-
tions were asked which an executive
might not have to answer.
Type "B" comprised 20 questions
on Business Information. Four pos-
sible answers were given to each
question, thus reducing the likelihood
of guesswork to a minimum. The
questions covered the entire range of
business information, such as com-
merce, business law, accounting (non-
technical), etc.
The Atlantic Refining Company, and Mr.
John W. Cooper, Universit}'^ of Pennsyl-
vania. The revision (Business Test "R")
was made by the writer in association with
Mr. D. F. Pomeroy, Jr., Assistant Office
Personnel Director, The Atlantic Refining
Company.
Tj'^pe "C" comprised 15 questions
and was a gauge of Business Judgment.
Here again the possibility of guesswork
was minimized by the use of the mul-
tiple choice style of problem and every
effort was made to have the questions
possible of logical solution, provided
the individual was fairly well informed
on economics.
Type "D," Vocabulary, had 20
questions. We were unfortunate in
not being able to get 20 pairs of asso-
ciated business words, suitable for the
test, and were, therefore, compelled
to some extent to desert our "business
dress."
Type "E" was made up of 10 prob-
lems intended as a measure of the
applicant's knowledge of business prin-
ciples. It consisted of a series of
paragraphs, descriptive of some situa-
tion occurring in business. The appli-
cant was given a list of twenty prin-
ciples such as, "Health and efficiency
go hand in hand," "Often more method
is needed rather than more men,"
etc., and was asked to select the princi-
ple that seemed best to apply against
the particular situation.
The entire examination, which we
called Business Test "Q," totaled 75
questions. It was put into use about
three years ago. After giving it to
approximately 200 persons, we at-
tempted to check our results. We
discovered that those making high
scores in "Q" invariably make high
scores in Army Alpha. The opposite,
however, was not always true as occa-
sionally some one would make a high
score in Alpha and only a fair score in
"Q." As this latter condition oc-
curred only in the cases of those who
lacked business back ground, we did
NAME.......
DATE....-.-
BUSINESS TEST "Q^'
A : !i ; C 1 D 1 E
Total
No.
Tr.«i
] j
Vo.
Right
1
i
i 1
j 1
.^ccy
INSTRUCTIONS
Print your name (last name first) on the line at top of page and fill in the date.
This is a page of instructions only. Read it slowly and carefully. Be sure that you understand these
instructions before you turn over to the next page. Don't turn over until you are told to do so.
Within this folder there are five types of problem:
Ti'PE "A"— BUSINESS ARITHMETIC— Example:
Bennett's motorcar uses one gallon of gasoline for every t^venty miles. How far can he travel on
3^ gallons? Answer miles.
You are to solve the problem, using the margins for any figuring necessary, and insert the correct answer
in the space provided. Please insert the correct answer above.
TYPE "B"— BUSINESS INFORMATION— Example:
Chicago is in ILLINOIS MISSISSIPPI MAINE OHIO
In this type of problem you are to underline the one of the four words in capital letters which makes
the most correct sentence. Please underline the correct word above.
TYPE "C— BUSINESS JUDGMENT— Example:
Typewriters have supplanted the pen in writing business letters because:
( ) They cost less.
( ) More people can use them than can use the pen.
( ) They save labor and time.
( ) They look businesslike.
In this tj-ps oi problem you are given a statement with four possible answers. You are to check the one
answer which is most logically correct. Please check the correct snsv.er in the problem given above.
TY?E "D"— VOCABULARY— Example:
BANTER BARTER EXCIDE EXCHANGE
In this type of problem you arc given four words, of which two are closely related in meaning. These
two words are to be underlined. Please underscore the two correct words above. Be sure to underscore only
the two words most nearly related in meaning.
TYPE "E— BUSINESS PRINCIPLES— Example:
A gang of workmen learned how much their foreman received. Thereafter the foreman was unable to
control his men. The plant manager reprimanded the workers, but they replied, 'AVhy should we listen to
him? He doesn't make as much as we do."
Principle V"
In the above t>'pe of problem you are given a short description of a business situation. You are also
handed a sheet vWth a number of business principles printed on it. From this list of principles you are to select
the one principle which applies most logically to a correct handling of the situation given you. All facts neces-
sary to the correct solving of each problem are given in the situation as stated. Now from the sample list of
prindples given you, select the best answer to the situation above. Always write in the principle number and
do not attempt to copy the principle itself. \Vhen you turn over the page, another list of principles will be
given you, from which you are to .inswer the Type "E" problems in the test proper.
WTien you turn over, answer the questions in r,rdcr. This is important, as you receive maximum credit
by answering problems in seqwnce. Don't skip any problems unless you are certain that you can't do them.
Work rapidly but as accurately as possible. '\'ou may refer back to these instructions if necessary. Do not
ask any questions after you have once turned over the page.
DON T TURN OVER— NOTIFY THE EXAMINER THAT YOU ARE READY.
[11
Copyright 1927, by The Atl.^n'tic Refining Company
pvbucation or quotation prohibited to pre\'ent invalidation
Instruction Sheet for Business Test "Q"
201
202
Bartlett: Test to Gauge Business Knowledge
not consider it a drawback but rather
an advantage.
Intercorrelations between the vari-
ous types of questions are shown in
table 1. With the single exception of
the type "E" problems, the coeffici-
ents of correlation were fairly high
although not to such an extent as to
indicate that any two types were gaug-
ing the same abilities. "E," however,
had a very low correlation, not only
with the other individual types, but
also with the total score. As a matter
of fact we were never able to discover
any criterion with which "E" had
problems, in "A" especially, was so
small that a difference of one in the
number right made too great a differ-
ence in the percentile values. In ad-
dition to the reasons already stated,
many of the vocabulary problems had
a far from business-hke aspect, while
some of the other problems were either
far too easy or far too difficult. It was
therefore felt wise to revise the entire
test.
The new test, "R," was composed
of 100 problems: 20 of type "A,"
Business Arithmetic; 30 of type "B,"
Business Information; 20 of type
TABLE 1
Intercorrelations between the different types of problems in Business Test "Q" {97 cases)
TYPES
TOTAL
A
B
C
D
E
A. Arithmetic
0.63
0.66
0.67
0.34
0.63
0.64
0.71
0.28
0.66
0.64
0.56
0.14
0.67
0.71
0.56
0.36
0.34
0.28
0.14
0.36
0.80
B. Information
0.88
C. Judgment
0.79
D Vocabulary
0.83
E. Principles
0.37
Total
0.80
0.88
0.79
0.83
0.37
anything but a low correlation. We
finally came to the conclusion that the
fault lay in the fact that the appUcant,
in answering this type of question,
was influenced more by what he
thought we wished him to say than
by his own personal opinion. This
is probably the answer, particularly
as many of the questions dealt with
business ethics and company pohcies,
in discussing which the apphcant
might very possibly have felt he was
jeopardising his chances of employ-
ment if he conunitted himself too
freely.
We also found that the number of
"C," Business Judgment; and 30 of
type "D," Business Vocabulary. As
far as possible, the problems were
ranked in order of difficulty, and ques-
tions in the "Q" test were replaced
wherever there was any doubt as to
the fairness of the question, where the
answer was too easy or too difficult,
or where there was no close business
connection. Type "E" was elimi-
nated entirely.
We had had some idea of making
test "Q" a time test. In the revision
we discarded this idea altogether and
make no attempt to time the applicant .
A check has been kept, however, on
Bartlett: Test to Gauge Business Knowledge
203
time required to complete the test and
we find it to average about 1| hours.
Some have finished in 40 minutes
while one or two have taken as long as
5 hours.
Test "R" has now been in use for
about a year. While we have not yet
had sufficient cases upon which to
base a really extensive checking up,
what information we have points to
the fact that we have an exception-
ally accurate gauge of business knowl-
edge.
Correlations were computed on fifty
cases (all that we had at the time) of
persons who had taken the test and
who could be rated efficiently. On
the basis of the department head's
opinion, plus careful investigation by
the Personnel Department, these indi-
viduals were given quantitative ratings
upon their business knowledge. This
rating was done by two members of
the Personnel Department working
together and without knowledge of the
test results. As both the raters have
had a great deal of experience in rat-
ing, the judgments are probably as
accurate as can be obtained by this
method. The factors of personalitj'',
initiative, length of sei-vice, position
held, etc., were ignored, the only
factors considered being those bearing
upon the indi^ddua^s general business
knowledge. The coefficient of cor-
relation (Pearson method) between
the ratings and total test scores was
+0.79. A careful after-examination
of the variables leads us to believe
that, in those cases which tended to
lower the coefficient, the fault was in
the rating and not because the test
gave the wrong picture.
The coefficient of correlation be-
tween total test scores and salaries
was +0.37. This is as high as we
can logically expect, when it is con-
sidered that length of service, person-
ality, etc., play such an important
part in salary figures and that they
are, of course, not tested for. Even
as it is, however, elimination of three
cases would have raised the coefficient
to more than +0.60. All in all, al-
though the number of cases was small,
we are much encouraged with the
prophecy they give.
No attempt was made to compute
intercorrelations between the different
types of questions but we have reason
to believe that the results would be
very similar to those obtained in the
case of "Q". We have, however,
worked out percentile tables which
show the relative position of each
person taking the test.
To date approximately 200 persons
have taken the "P*-" test. Everj^
question has been answered at least
10 times and every question has been
missed at least 10 times. The spread
ranges from 18 right to 87 right.
There is only one instance where all
the questions of a particular type have
been answered correctly and no in-
stances where all have been answered
incorrectly.
Due to the fact that the questions
cover a wide range, a casual examina-
tion of the actual problems missed or
answered frequently gives valuable
information as to the indi\iduars par-
ticular strength or weakness. We
expect later to classify everj^ ciuestion
under separate headings, such as Ac-
counting, Business Law, Business Geog-
raphy, Statistics, Selling, etc. When
this is completed it is expected that
204 Bartlett: Test to Gauge Business Knowledge
the test will yield much more im-
portant information than is now
available.
We give the test to those applying
for positions of responsibiUty, ac-
countants (in addition to our account-
ing test), statisticians, etc. For such
positions we desire a college education
or its equivalent so that more than half
of those taking the test have been
graduates of college, usually in the
accounting or business administration
courses. The highest score known has
been made by a man without college
education but who has always been a
close student of conditions in the busi-
ness world. While several other high
scores have likewise been made by
non-college men, the majority of the
high scores belong to those who have
gone farther than high school.
There have been several instances
where the test scores did not agree
with the scholastic rating but we have
yet to find an instance where the test
score did not compare favorably with
the individual's ability on the job —
after such factors as personaUty,
health, honesty, etc., have been
weighed or eliminated. Taking every-
thing into consideration, we are con-
vinced that this test gives us an accu-
rate measurement of the appUcant's
general business intelhgence, and a
fairly accurate idea of his probable line
of advancement.
Book Reviews
VACATIONS FOR INDUSTRIAL WORKERS
By Charles M. Mills. New York: The Ronald Press, 1927
Pp. 328. S5.00
Reviewed by Leifur Magnusson
The coupling of the words "labor and
leisure" is not merely a pleasant euphe-
mism. In a measure, it represents a new
philosophy and point of view in modern
civilization. The older conception held by
civilization almost as late as the Twentieth
Century would have it "leisure versus
labor." Today we might properly write it
"labor with leisure." Past civilization
rested upon leisure and privilege for a few.
The dream of the future is that it shall rest
upon labor and leisure for all. And the
mere appearance of such a volume as this
is further evidence of the growing oppor-
tunity for that leisure which a democratic
culture has necessarily brought into being.
The somewhat pretentious remarks of this
first paragraph would not, I imagine, be
claimed by the author of this book as giving
an accurate forecast of its intended con-
tents. The volume pretends to be but the
beginning of things. It is an attempt to
do fundamental spade work in bringing to-
gether the underlying facts of a nascent
movement. The author himself would, I
think, admit that he had to work hard to
get something at once meaty and interesting
out of the subject in hand. He only aimed,
diligently and after much hard work, to
bring together the existing information as to
the extent to which employers in industry
are beginning to grant vacations to wage
earners in counter-distinction to the more
privileged salaried workers, who have hith-
erto come first for receiving such privileges
as group insurance protection, paid vaca-
tions, and greater freedom in the disposal of
their time.
A brief running-through of the contents of
the volume shows that it is made up of three
parts: a general analysis of the vacation
movement; its specific application in the
United States; legislation and action in
other (27) countries of industrial impor-
tance. Within this framework, the book
answers the questions: What has been the
historical development of the vacation
movement? What are the main provisions
of plans inaugurated? and. What are the
social and economic consequences of the
vacation movement? The answer to the
second question bulks largest, and is the
most successful feature of the book. For
the volume is intended as a manual for em-
ployers who contemplate introducing ar-
rangements into their plants for making
possible vacations to their factory staff, the
non-salaried, or day workers. The whole of
Part 3 describes the vacation situation for
industrial workers in the countries named.
Eighty-seven pages comprise in tabulated
form an analysis of the provisions of differ-
ent vacation plans, as conceived either
through individual action of employers,
through collective agreements, or by legis-
lation; also, some statistical tables. A
selected bibliography of eight pages is
followed by a very helpful index. The vol-
ume has, then, many of the characteristics
of a valuable governmental report — factual
and straightaway, orderly in presentation,
clearly and well written, without any claim
to literary style.
The author's treatment of the historical
genesis of the movement, and of its social
and economic results is, it seems to me,
205
206
Book Reviews
much too disjointed and sketchy, not fo-
cussed as to give one a totality of impression
as to what is the drift and significance of it
all. However, I should in fairness say that
the major purpose of the volume is not to
expound a philosophy, but to describe a
situation. At the same time, I think we
need more of an explanation wh\ the vaca-
tion, leisure-time movement became so
significant and aggressive in Europe, suffer-
ing from economic depression and distress,
as well as in the United States, where in-
creasing wealth and opportunity naturally
have made for an active interest. Two
separate explanations must be given for
these differences. Again, the change to a
recognition of leisure for the worker bids
fair to become permanent in Europe, be-
cause it is being fixed in legislation and
collective agreements of employer and
worker, whereas in the United States it
rests altogether upon the emploj'er and the
prosperity of his business venture. It is
not only true, as the author says, that "the
whole procedure was one of individual be-
neficence on the part of the employer" in its
origin, but remains almost wholly so to-
day as far as American industry is con-
cerned. There is only the offset that the
business venture is becoming increasingly
institutionalized, and hence more likely to
endure. One might almost say that the
condition for the success of the workers'
vacation movement is stabilizing employ-
ment, and giving wages the character of
salary. But from that goal we are probably
still as far as from Tipperary.
Regarding the economic and social con-
sequences of industrial vacations, we have
yet to know the outcome. One may well
raise the question, whether vacations shall
wait on production? Did they in the case
of salaried workers? Shall they wait on
determination of the use the workers make
of them so far as they get them? Did so-
ciety determine whether the wealthy and
well-to-do had vacations because some in-
dulged in riotou.s lieach-resort living? Why
not put the justification of vacations for
workers on the ground of the killing mo-
notony of practically all industrial proces-
ses as such, and on the ground that society
should harbour no privileges or discrimi-
nations as respect any members of its
community? However, these are questions
which the author did not aim to answer,
though in his partial answer to them, I have
the feeling that he assumes answers gen-
erally contrary to what my questions imply.
But I should not for that reason criticize a
book which is otherwise a good piece of re-
search in an unplowed field — one that has
done a bit of plowing which has left the field
mellower and more fruitfvil than it was in its
fallow stage. Industrial Relations Coun-
selors, Inc., who sponsor the volume, sensed
well the need of this study, and staked their
good judgment on there being a demand for
the information contained in it.
AN EXPERIMENTAL INVESTIGATION OF RECOVERY FROM WORK
By S. L. Crawley, Ph.D. Neiv York: Archives of Psy-
chology, No. So, October, 1926
Reviewed by Walter N. Polakov
The subject of fatigue elimination has
occupied the minds of engineers for two
score of years. Theirs was a mechanistic
point of view, motivated by the desire to
secure maximum production with minimum
waste of human energy. From the begin-
ning of the.se studies it became obvious that
fatigue may be the result of useless work as
well as of useful work. Needless motions
and operations were to be eliminated to
reduce needless fatigue and much has been
done in this direction. Yet the fatigue
caused by useful work was not regarded as
an inevitable evil, any more than excessive
friction of any mechanical moving parts.
The job was to reduce this friction during
the useful operations. Extensive studies
and elaborate developments in this direc-
Book Reviews
207
tion succeeded in a large measure to increase
the productivity of labor by frequent rest
intervals, by simplification of motions, bj'^
training, by employment of jigs, templates,
special tools, conveniently located racks,
trays, etc. Then it became equally obvious
that mental attitude toward the work has a
great deal to do both with the release of
work and with the speed of recovery. Com-
petitive records, sporting competition,
Gantt charts, bonus systems, attempts to
make work fascinating, etc., were tried in a
great many industrial establishments, often
with astonishing results.
These "positive effects in industry ob-
tained through the role of introduced
incentives", observes Mr. Crawley, in
agreement with H. D. Kitson, were not due
to any ethereal qualities on the part of the
incentives, "but due to the fact that the
worker had previously been performing at
such a low state of possible performance
that any increase change would bring about
practically no katabolic process that could
not be compensated for almost immedi-
ately."
In the early nineties several important
physiological researches on fatigue were
made; during the stress imposed by
the World War upon the industry, both
physiological and psychological tests and
researches were made by numerous ex-
perimentors and by now the literature on
the subject is at once large, contradictory,
and inconclusive.
The present reviewer, in his paper before
the Annual Meeting of the American Society
of Mechanical Engineers, December 3, 1925,
called attention to the deplorable short-
coming of many laboratory experiments on
fatigue, which did not take into account the
fact that in shop work the character of the
operations usually provides cyclic relaxa-
tion. Again, in his previous paper before
the same society, the effects of interest in-
jected into the work by visual record of
performance on the increased efficiency of
operation were asserted from actual factory
records.
The work of S. L. Crawley, carefully
organized and conducted in the Department
of Psychology of Indiana University, fur-
nishes important laboratory data, taking
into account both of the above mentioned
factors.
Fatigue, defined as a process tending to
diminish the output of muscular energy of a
man considered as a whole, has been pro-
duced in these experiments by means of
exerting groups of muscles of arms and legs
of four volunteers. Experiments involved
pairs of performances interspersed by either
two or four minutes rest-intervals.
Weights lifted were varied in different tests
from 10 to 40 pounds, but the rhythm of
motions remained at 60 beats of the metro-
nome for the arm and 72 for the leg experi-
ments. Series of tests were made with and
without ificentives, these being of the nature
of self-competition offered by watching
one's own record during the performance
and also with the extreme goal visible (task
set).
From this brief hint at the arrangement
of Crawley's experiments, the significance
of results for understanding of situations
actually arising daily in industry is at once
apparent.
One of the most striking demonstrations
in his investigation was the dependence on
the part of the second work period upon the
amount of work produced in the first work
period, whether separated by two- or four-
minute rest interval. This has been
generally ignored in the industrial manage-
ment material and it would be highly desir-
able to continue similar investigations in a
larger variety of cyclic operations. It
appears that more work is accomplished in
the first work period with the light weights
and less with the heavy weights than in the
second period, but, in the words of Mr.
Crawley, "the axiom holds true, that the
greater the amount of work done in the first
period, the smaller the amount of work done
in the second" (p. 49).
Another significant conclusion reached
by Crawley is that "recovery effects for the
heavy weights seemed more rapid than for
those of the light weights," yet, "when the
point of complete fatigue is reached, with
any one task, the muscle is still capable of
doing work, i.e., external work, if we replace
the heavy load by a lighter one."
It is to be regretted that the effect of
series of work and rest intervals were not
208
Book Reviews
included in his experiments, extending over
the period of the average work day, to show
the required length of rest periods and their
increased frequency for uniformly gradual
recovery from work during a day, a week, a
3'ear, etc. Let us hope that Mr. Crawley
or other experimenters w^ill undertake the
study with laboratory precision of problems
which this reviewer described in his "Mas-
tering Power Production," page 170 and
figure 71.
Perhaps more important are Mr.
Crawley's definite findings concerning the
effect of incentives. In the case of self-
competition and visible performance, most
positively greater amounts of work were
produced by subjects so stimulated. But
the extra e.xertion of the subject in the com-
petition series showed itself in diminished
output in the second work period, even
when this later period followed a four-
minute rest. The extra work produced by
the incentive called for greater time for
recovery. Unfortunately, however, the
experiments did not cover the question
"how much longer recovery from work
stimulated by incentive is needed," and
what is the ratio of output to rest in both
cases with and without the incentive.
This latter conclusion seems to upset the
heretofore unchallenged assertions of W. R.
Wright (Psychol. Review, 1906) that in-
centive will produce more work with less
fatigue. Indeed a statement of this sort
apparently postulates the possibility of
getting something for nothing or else allows
a suspicion that "fatigue" in \Vright's
case was psuedo-fatigue due to interference
of some doctrine antagonistic to perform-
ance of a given task, monotony, boredom,
distracted attention or any other factor or
factors of this class. These psychic inter-
ferences being removed, work made "fas-
cinating," a large increase in work output
is possible before the true fatigue becomes
apparent and measurable by the accumula-
tion of lactic acid due to oxygen debt.
Mr. Crawley's monograph is a valuable
contribution to the archives of fatigue
studies. Its main virtue is the novelty of
the laboratory task arrangement but the
presentation lacks in logical coherence,
clarity of exposition and adequacy of
graphs. Whatever can be said, can be said
clearly, even though at the expense of in-
creased period necessary for the recovery
from such work.
MEASURING MOTOR ABILITY
By David K. Brace. New York: A. S. Barnes and Com-
pany, 1927. Pp. 138
Reviewed by M.\x Freyd
The tests described by Dr. Brace repre-
sent a new departure in psychological test-
ing, not in regard to method, but in regard
to the field of activity measured. The
Scale of Motor Ability Tests is for use, not
in measuring mechanical ability as one
might be led to believe, but in measuring
the abilities which are brought into play in
courses in physical education.
In selecting his tests the author has tried
to test native ability rather than acquired
ability, a variety of types of reactions
rather than one. He has tried to make his
tests easy to give and to score, — they re-
quire no equipment other than pencils and
scoring blanks, they are scored simply as
"success" or "failure," and they can be
given individually or to a group.
Two forms of equal difficulty are pro-
vided, each containing ten tests arranged
in order of difficulty. Some test examples
from one of the forms are given below :
"Test 1. Walk in a straight line, placing
the heel of one foot in front of and against
the toe of the other foot. Start with the
left foot. Take 10 steps in all, 5 with each
foot. Eyes open."
"Test 2. Stand Jump into the air and
clap both feet together once, and land with
the feet apart (aay distance)."
Book Reviews
209
"Test 9. Stand on the right foot.
Grasp the left foot behind the right knee.
Bend and touch the left knee to the floor,
and stand up without touching any other
part of the body to the floor, or losing the
balance."
"Test 10. Hold the toes of either foot
in the opposite hand. Jump up and jump
the free foot over the foot that is held, with-
out letting go."
The instructions for giving the tests are
illustrated by photographs; instructions for
scoring the tests and norms of performance
are also given.
The author answers in detail questions
regarding the validity and reliability of
these tests. Correlations with ratings on
motor ability range around 0.60, and with
the sum of scores in a variety of athletic
events (Decathlon) around 0.80. Reliabil-
ity coefficients range from 0.66 to 0.90. The
test correlates 0.18 and 0.22 with age, 0.045
and —0.111 with weight, and —0.15 and
—0.16 with scores in an intelligence test.
The author suggests the following appli-
cations for the tests :
"Use of the Motor Ability score as a
basis for measuring accomplishment in
physical education.
"Use of Motor Ability score for purposes
of classification for physical education class
work.
"Possible use for diagnosing special per-
formance disabilities in physical education.
"As a basis for assisting in equating
groups for experimental studies in physical
education.
"As a basis for experimental studies re-
lating to the effect or value of various types
of physical education activities in improv-
ing Motor Ability.
"As a criterion for evaluating other tests
of Motor Ability which may be proposed by
other investigations."
The tests should prove of use to devotees
of the daily dozen, Turkish baths, or strict
athletic regimens. They may be used to
measure improvement after instruction in
posture, bearing, or dancing.
The book is a pleasure to read. The au-
thor's material is boiled down to scientific
and practical essentials, and is concisely
presented. Methods and results are easily
located, and convenient summaries accom-
pany each chapter.
SECURING EMPLOYMENT FOR THE HANDICAPPED
By Mary La Dame. New York: Welfare Council of New
York City, 1927. Pp. 133
Reviewed by Bryce M. Stewart
The pronouncement "Happy is the man
who has found his work" must be especially
true of the handicapped man and the re-
sponsibility of those helping him is corre-
spondingly great. Four agencies doing
placement work for the handicapped in
New York, imbued with a sense of the im-
portance of the task, requested the De-
partment of Industrial Studies of the
Russell Sage Foundation to study their
experience in order to provide a factual
basis for a more effective organization of
this service. This excellent report from
the competent hand of Mary La Dame of
the Sage Foimdation is the outcome.
Twelve different agencies of New York
have been doing placement work for the
mentally and physically handicapped and
in 1925 their expenditures exceeded .$100,000.
One group of agencies is entirely concerned
with the placement of handicapped workers.
In another group are the placement services
of three agencies doing family case work.
A third group of two agencies participates
in this service only incidentally. It is es-
timated on the basis of statistics given in an
appendix that more than 1000 handicapped
persons seek employment through these
agencies monthly. Despite these facilities
the blind, the deaf and dumb, orthopedic
cases among women and girls, mental cases
among men and boys, the formerly tuber-
210
Book Reviews
c'ulovis, and other groups of handicapped
persons, at least in Manhattan, are not ade-
quately provided for.
The report concludes with a statement of
"outstanding facts" which affords a con-
venient summary. Duplication of effort
exists in the type of handicapped applicant
served by a number of agencies; the various
agencies solicit the same employers for jobs;
there should be some analyses as to the
qualifications for placement workers and
salary standards should be established;
administrative ability of considerable cali-
bre is required; there is a surprising lack of
information as to the purpose and scope of
the work; an advisory committee on which
employers are represented can be of great
assistance in winning cooperation of em-
ployers and promoting placement work for
the handicapped generally; the agencies
need some scheme of cooperation between
themselves and hospital clinics and social
agencies; diagnosis of the applicant's con-
dition, which is not always secured, is ab-
solutely essential for intelligent placement
work; adequate service to applicants or
employers requires keeping in touch with
applicants after placement; agreement on
terminology, forms and record keeping is
needed; the maintenance of separate agen-
cies for particular tj^pes of handicapped
persons does not seem justified; it does not
seem feasible for organizations disbursing
material relief to operate placement service
for the handicapped or any other group.
It appears from a brief section entitled
"Difficulties of the Agenices" that there is
little which differentiates placement work
for the handicapped from that of the ordi-
nary agency. Some applicants are indif-
ferent toward work; some fail to go to jobs
to which they are referred; applicants leave
positions without giving advance notice to
either the employer or the agency; place-
ment cannot always be made near the homes
of the workers; many applicants require
part-time jobs and few such jobs are avail-
able in industry as now organized; the lack
of vocational training facilities for adults is
a serious problem. The placement worker
dealing with normal applicants is con-
fronted with these difficulties daily. The
office for the handicapped finding them
raised to the nth degree can cope with them
only by a closer application of the same
methods and principles.
With this analysis before them, the
agencies have decided upon a central office;
an executive head has been appointed and a
new program for the placement of the handi-
capped in New York City has been initiated.
There could be no better evidence of the
convincing character of the report.
WAGES AND THE FAMILY
By Paul H. Douglas. Chicago: University of Chicago
Press, 2nd Edition, 1927. Pp. 304. $3.00
Reviewed by Paul F. Brissenden
This book is a carefully made and well
argued brief for the adoption in this country
of the family allowance system of wage
payment. Its purpose, says Mr. Douglas
in his Preface, is "to point a way out of the
impasse in which the living wage principle
finds itself. The general theory that men
and women should be paid enough to main-
tain themselves on at least a physical basis
of life is deservedly winning acceptance.
This theory is, however, in practice, pre-
dominantly used to support the contention
that men should be paid enough to maintain
a "standard family of five" (p. ix). The
dilemma may be stated in the following
terms: (1) It costs a given sum to maintain
a "representative" family of five persons
upon this "physical basis of life"; (2) it is
necessary, therefore, to pay all adalt male
workers at least that sum; (3) in 1920 this
cost (for the basic minimum wage) would
have aggregated, according to the author's
estimate, 58.4 billions of dollars (p. 12); (4)
in the same year the national income, as
Book Reviews
211
estimated by the National Bureau of Eco-
nomic Research, was 74.2 billions of dollars
{Income in the Various Stales (p. 32)); (5)
but, differential wages, above the cost-of-
living minimum, incr ase the wage-bill to
65.4 billion leaving a margin after aggregate
wages, of S.8 billion, which is scarcely ade-
quate for the necessary national savings,
not to mention interest and dividend
charges.
It would appear then, to put it shortly,
that, if the alternative lies between pro-
viding each adult male worker with enough
real earnings to maintain himself and four
dependents on "a physical basis of life"
and abandoning at least a part of the work-
ing population to under-nourishment, it
will be necessary to be resigned to under-
nourishment, for the simple reason that the
national income is not large enough to turn
the trick. This, at least, is Mr. Douglas'
conclusion after an examination of the ques-
tion: Is industry able to pay all adult
workers enough to support a family of five?
After answering this question in the nega-
tive, he goes on in the following chapter
to a second: Is the family of five typical?
Here, too, after some careful analysis, a
negative conclusion is reached.
Fortunately, then, the dilemma is not
necessarily real. Yet, whatever the size of
the typical, or average, family, assuming it
to be no more than 3.4, there evidently re-
mains another dilemma no less serious:
Thousands of families actually do number
more than five. It follows, therefore, to
use the author's language that "to grant a
wage to all (just) sufficient to maintain a
family of five (or of any number accepted as
typical) would, therefore, entail much more
suffering than would be apparent at first
sight" because such a wage, while more than
adequate for bachelors and for workers
with no more than three children, would
be tragically inadequate for the 10 or 15 per
cent of the families which contain more than
three children. The seriousness of this sit-
uation is seen to be intensified bj' the fact
that these extra-large families which would
thus be inadequately provided for, contain
from 35 to 40 per cent of the children (p. 40).
Mr. Douglas then follows through with a
proposal that the system of the family wage,
already widely used in European countries
and in Australia, be adopted in the United
States. Once more, let his questions de-
scribe the proposal: ". . . . should not
the single man" receive enough to maintain
him, plus a confortable margin to permit
his saving for marriage, but not enough to
support a non-existent family of five?
Then, as he married and as children came,
he would receive additional allowances to
meet the extra cost which they imposed.
In this way, those with large families would
be protected in a manner that would be
impossible under anjf uniform minimum,
and those with few or no dependents would
not be given an unneeded surplus."
The bulk of the book is, as the reviewer
has intimated, a brief for this proposal.
Part II describes the family allowance sys-
tem abroad; Part III attempts to work out
the principles governing its application.
The analysis of the economics of the family
wage system is made with admirable thor-
oughness; difficulties are squarely met and
appraised; costs are estimated; objections
are even-handedly canvassed and evalu-
ated.
The new edition contains (pp. 276-89) a
Supplementary Appendix which reports the
progress of the family allowance movement
in 1925 and 1926. Mr. Douglas' accoimt of
recent developments of the movement re-
ports that it "has continued to extend its
scope in France and Belgium while the idea
has won an increasing number of advocates
in Great Britain, Australia and the United
States." But he reports further that "in
the Scandinavian countries, in Germany,
and in other countries East of the Rhine
there has, however, been a distinct reces-
sion." The new edition also contains a
supplementary list of the more important
recent works on family allowances.
The whole is a splendid piece of pleading
for a revision of our wages system which,
though it may be especially difficult to put
through in this country, deserves much
more general and prayerful discussion in
these States than it has had, or (the re-
viewer hates to add) is likely to get.
212
Book Reviews
THE AMERICAN LABOR YEAR BOOK
By the Labor Research Department of the Rand School of
Social Science. New York: The Rand Book
Store, 1927. Pp. 252
Reviewed by Mary La Dame
To those who would make fact the point
of departure for propaganda, this book is a
welcome annual. Particularly welcome is
it, coming from an institution associated
with socialist movements. For an organi-
zation avowedly partisan to eschew opinion
and compile a well arranged and docu-
mented body of objective data augurs well
for the future. Only in occasional in-
stances is there a reflection of partisanship.
The 1927 edition succinctly records the
world-wide activities of labor for the cal-
endar year 1926. Thirteen sections make
up the main body of content. These deal
with industrial and social conditions, trade
union organization, labor disputes, politics,
legislation and banking, court decisions,
civil liberties, workers' education and
health, cooperation, public ownership,
international relations with labor and labor
abroad. Flanking these sections at the
beginning is a list of labor conventions
scheduled for 1927 and an international
labor diary for 1926, and at the end a bibli-
ography and an international labor diary.
Altogether the facts collated here provide a
useful manual of reference.
As the eighth in the Rand School series
of labor year books, the 1927 edition pre-
sents only minor differences from those of
the preceding volumes which have been
published under the direction of Solon
DeLeon and his associate, Nathan Fine.
It is more condensed, numbering about half
the pages and costing half as much. Con-
densation has been achieved mainly through
omissions, one being a section entitled
"Employers' Activities."
AN OUTLINE OF CAREERS
By Edward L. Bernays. New York: George H. Doran
Co., 1927. Pp. xi + 431
Reviewed by Samuel S. Board
Judging by the number of reviews of Mr.
Bernays' collection the book must be either
interesting or important.
Certainly it is interesting. He has se-
cured from thirty-nine men and women who
are undoubted leaders in their fields their
points of view and ideas regarding them.
Most of them are surprisingly well done and
make interesting reading.
However, there are certain obvious lacks
in the volume. The material is confessedly
not uniform in grade and so not subject to
easy comparison. Some of the articles are
really illuminating and others leave one en-
tertained but with little less ignorance.
There is no attempt to use statistical ma-
terial, a good deal of it could be summed up
as "good advice" and the world today,
especially the young world, seems to be fed
up with "good advice."
One of the most illuminating comments
on the book was a statement by one of the
reviewers that most of the writers seemed
to feel that about the same qualities were
needed in their respective businesses so that
it was quite obvious that a man could
change from one line to another without
much difficulty. In other words (my
words) the writers had failed to develop the
distinguishing characteristics between their
fields in such a way that the distinctive
qualities needed could be grasped. What
Book Reviews
213
is a poor young man to do? Flip a coin?
It's what a good many of them might as well
do. The book then would seem to be of
comparatively little use to these youths
with jaded or xmdeveloped imaginations
who can't make a choice. To the others,
however, who have seized on one line or two
and who wish to find out the views of indus-
trial leaders in those particular fields, it
probably presents about what they would
hear in an interview with any one contribu-
tor and should in that way forearm him for
the fray.
It also should be considered as another of
that growing library out of which must be
collected the facts — to be steadily supple-
mented by figures and job analyses — which
would give modem youth the help i<" needs
in becoming adjusted to the very complex
conditions of our modern life. It really
should be read and studied by every voca-
tional counsellor even if it is necessary to
weigh and sift the statements made therein
and to supplement the whole with as many
cold hard facts as possible. It does not
fill in any sense the role taken by the very
scholarly outline of Occupations for Women
published a couple of years ago by the
Bureau of Vocational Information. It sim-
ply doesn't fill the same bill at all and
should be read and studied not as a source
book but as a view point — which it is.
AN INTRODUCTION TO ANTHROPOLOGY
By Wilson D. Wallis. New York: Harper and Bros.,
1926. Pp. 520
Reviewed by Claek Wissler
Most writers of introductory books on
anthropology take themselves seriously and
feel called upon to defend their own individ-
ual views with respect to fundamental ques-
tions, a serious defect in a text book. The
present volume, however, does little of this,
the author being content to present se-
lected subject matter, with a minimum
of his own doctrines. The outline of the
book gives the more important construc-
tive conceptions in anthropology and under
each topic samples of the observations
made in the laboratory and the field. The
biology and culture of prehistoric man
are briefly outlined, but the greater part of
the volume is given over to living races. In
this way the reader is given a topical ab-
stract of living cultures, with some orien-
tation in the prehistory of man in Europe.
If a chapter had been given to the archae-
ology of America and the fine field technique
developed by Kidder, Nelson, and Morris,
the subject of culture would be fully
covered.
The student of personnel problems will
find this a useful reference book and a re-
liable guide to the general literature of
anthropology. He will, however, find little
on race individualities, whether innate or
acquired; but in that respect the author
reflects the status of anthropology rather
than otherwise, since these matters are
usually treated in the literature of psy-
chology.
New Books
Bronner, Augusta Fox, and others. A
Manual of Individual Mental Tests and
Testing. Boston: Little, Brown, 1927.
287 p. $3.50.
CusHMAN, Frank. Foremanship and Su-
pervision. New York: Wiley, 1927. 238
p. S2.50.
Davis, Jerome, and Barnes, Harry
Elmer. An Introduction to Sociology; A
Behavioristic Study of American Society.
New York: D. C. Heath, 1927. 950 p.
S4.48.
Giles, Ray. Developing and Managing
Salesmen. New York: Ronald Press,
1927. 222 p. S3.50.
214
Book Reviews
HoBSON, John Atkinson. The Conditions
of Industrial Peace. New York: Mac-
millan, 1927. 123 p. $1.50.
Howes, Fr.\nk. The Borderland of Music
and Psychology. New York: Oxford,
1927. 254 p. S2.25.
L.vRuE, D.^NiEL WoLFORD. Mental Hy-
giene. New York: Macmillan. 453 p.
.?2.20.
Montgomery, Roy.\l E. Industrial Re-
lations in the Chicaxjo Building Trades.
Chicago: University of Chicago Press,
1927. 349 p. ?3.00.
Myerson, Abr.^bam, M.D. The Psychology
of Mental Disorders. New York: Mac-
millan. 142 p. $1.40.
0.\KEs, Edwin St.\cey. The Law of Or-
ganized Labor and Industrial Conflicts.
Rochester, N. Y. : Law\'ers Co-op. Pub.
Co., 1927. 1250 p. SIS'OO.
Newf.\ng, Osc.^r. Harmony between Labor
and Capital. New York: Putnam, 1927.
238 p. S2.00.
WiGGAM, Albert Edward. The Next Age
of Man. Ind. : Bobbs-Merrill, 1927. 418
p. S3.00.
Woods, Edward Augustus, and Metzger,
Cl.\rence B. America's Human Wealth:
The Money Value of Human Life. New
York: F.S. Crofts. 193 p. $2.00.
News Notes
PERSONNEL RESEARCH FEDERATION
ACTIVITIES OF MEMBER ORGANIZATIONS
Columbia University
A list of forty-five courses in industrial
relations, labor and personnel problems,
vocational guidance and industrial educa-
tion given in the various schools and col-
leges of Columbia University, is contained
in an announcement recently issued. Four-
teen of these courses are in labor problems
and industrial relations. Two courses in
personnel administration are given, and
three in factory management and hygiene.
Nine courses in vocational psychology and
vocational guidance are included, and four
courses in vocational and psychological
tests. Five courses from related fields are
included. Eight research courses are an-
nounced. Indeed the student investigator
has the opportunity of working under the
supervision of Professors Seager, Kitson,
Poffenberger, Brissenden, Dowling, Lind-
say, Blanchard and Snedden.
COOPERATIVE EXPERIMENTS IN PERSONNEL
METHODS
The movement for cooperative research
in personnel problems of colleges has en-
tered on a new phase with the re-organiza-
tion of the Committee on Personnel
Methods of the American Council on Edu-
cation, the provision by Mr. Rockefeller of
funds for its expenses, and the appointment
of David A. Robertson, formerly Dean of
the Colleges of the University of Chicago,
as full-time secretary of the Committee
with headquarters at 26 Jackson Place,
Washington, D. C.
We are indebted to Mr. Robertson for the
following account of a recent significant
conference at which definite plans were
made for cooperative studies on continuing
personnel record forms, achievement tests,
personality measurements, and vocational
monographs.
The West Point Conference
A conference on Cooperative Experi-
ments in Personnel Methods, under the
auspices of the Committee on Personnel
Methods of the American Council on Edu-
cation, was held in the Hotel Thayer, West
Point, New York, Friday, July 1, and Satur-
day, July 2, 1927.
There were present: H. E. Hawkes,
Columbia University (Chairman); Mrs.
Mary H. S. Hayes, New York City; Miss
Emma P. Hirth, New York City; Miss
Grace E. Manson, Ann Arbor; Miss Mar-
garet Smith (Proxy for Miss Leahy), New
London; Messrs. Samuel S. Board, New
York, (Proxy for A. B. Crawford, New
Haven); F. F. Bradshaw, Chapel Hill;
J. J. Coss, New York City; V. A. C. Hen-
mon. New Haven; L. B. Hopkins, Craw-
fords\-ille; D. T. Howard, Evanston; W.
B. Learned, New York City; C. R. Mann,
Washington, D. C; D. G. Paterson, Min-
neapolis; D. A. Robertson, Washington,
D. C; E. K. Strong, Jr., Stanford Uni-
versity; M. R. Trabue, Chapel Hill; Doug-
las Waples, Chicago, (Proxy for W. W.
Charters); B. D. Wood, New York City;
and C. S. Yoakum, Ann Arbor.
The conference was called to order at
9:00 a.m., Friday, July 1, 1927, by the chair-
man of the Committee on Personnel
Methods, H. E. Hawkes, who referred to
the principal events which had resulted
in this conference. The interest of the
National Research Council, Division of
Anthropology, led to calling the Nationa.
Research Council Conference on Vocational
Guidance in Colleges held January 1, 1925,
in Washington. D. C. This was attended
by representatives of fourteen universities
who were constituted an Advisory Council
with power to increase its membership, who
215
216
News Notes
voted to ask the American Council on Edu-
cation to be its sponsor, and who elected
H. E. Hawkes chairman of the Advisory
Council and of the Executive Committee
of five which the chairman was authorized
to appo nt. The Executive Committee
Messrs. Hawkes, Holmes, Mann, Scott and
Wellman, prepared many memoranda and
endeavored to secure financial support.
A grant from John D. Rockefeller Jr.'s
Benevolent Fund made possible a study of
personnel procedure in fourteen institu-
tions by L. B. Hopkins (Educational
Record, October, 1926, Supplement: Per-
sonnel Procedure in Education). The Ex-
ecutive Committee then presented to
Mr. Rockefeller a plan (I) to inform the
colleges and universities concerning the
best methods of personnel; (2) to prepare a
personal record card which should afford
personal information to teachers and ad-
ministrators at the college level; (3) to
prepare achievement tests and make avail-
able all the facts concerning them in an
effort to stimulate such testing; (4) to de-
velop objective and useful measurements
of character; (5) to prepare vocational
monographs. For these projects Mr. Rocke-
feller granted to the American Council on
Education the sum of $20,000 a year for
three years The Executive Committee
then decided that it would invite the co-
operation of scholars in the work of four
committees, of which the chairman of each
should be a member of the Executive Com-
mittee, and determine policies at a confer-
ence of all committees to be held at West
Point July 1 and 2, 1927. The American
Council on Education invited the following
men and women to serve on these commit-
tees and to attend the West Point confer-
ence:
Central Committee on Personnel Methods:
H. E. Hawkes, Chairman, H. W. Holmes,
L. B. Hopkins, C. R. Mann, W. D. Scott.
1. Personal Record Cards: L. B. Hopkins
(Wabash), Chairman, Mary H. S. Hayes
(New York), J. H. Willits (Pennsylvania),
J. J. Coss (Columbia), D. T. Howard
(Northwestern).
2. Achievement Tests: H. E. Hawkes
(Columbia), Chairman, Agnes B. Leahy
(Connecticut College), V. A. C. Henmon
(Yale), M. R. Trabue (North Carolina),
Ben D. Wood (Columbia).
3. Rating Scales: D. A. Robertson
(American Council on Education), Chair-
man, Grace E. Manson (Michigan), F. F.
Bradshaw (North Carolina), Donald G.
Paterson (Minnesota), E. K Strong, Jr.,
(Stanford).
4. Vocational Monographs: C. R. Mann
(American Council on Education), Chair-
man, Emma P. Hirth (New York), W. W.
Charters (Chicago), A. B. Crawford (Yale),
C. S. Yoakum (Michigan).
The Chairman then proposed a general
conference Friday morning; Committee
meetings Friday afternoon and a general
conference Saturday morning to receive the
reports of committees.
The Director of the American Council
on Education, Dr. C. R. Mann, emphasized
the educational character of the project.
It is the purpose to discover the best tools
at present available, to induce the colleges
and universities to experiment with these,
and to compare results.
During a discussion in which all members
of the conference engaged enthusiastically
and pertinently it became clear that it was
desirable to cooperate with all reputable
organizations and institutions interested
in personnel procedure.
It icas voted to invite all interested groups
to a conference next winter.
Further discussion developed the oppor-
tunities and responsibilities of a central
office for quick evaluation of material avail-
able; for information concerning personal
record forms, achievement tests, rating
scales, and vocational monographs; and
for stimulating the cooperation of colleges
and universities, secondary schools, and
other organizations concerned in personnel
procedure.
The afternoon and evening of Friday were
devoted to sessions of the several com-
mittees.
The final session of the Conference was
called to order at 10:00 a.m. Saturday morn-
ing by the Chairman, Dean H. E. Hawkes.
Record Cards
The Committee on Personal Record Cards
presented the following report:
News Notes
217
The Committee agreed to undertake the
formation of two separate record forms, as
follows:
1. A "Complete Educational Personnel
Record."
This form contains items of record cover-
ing a student's school life from the seventh
grade through college inclusive. It con-
tains personal items, extra-curriculum and
academic records. It is intended as a check
list of items considered useful for imme-
diate service in colleges, high schools and
schools, and in research. Each item is
defined, its use described, and whenever
possible a summary is given of the support-
ing experimental evidence. The items are
so worded as to indicate the probable wis-
dom of their inclusion on cards intended
for different purposes. The American
Council on Education wUl receive items not
included when accompanied by definitions,
descriptions of use and evidence of experi-
mental check upon use.
2. A "College Personnel Record" (A
List of Items and Manual of Instructions).
This list contains items of record selected
because of their immediate utility in the
individual care of students of college grade.
It contains items from the secondary school
record, and items of the college record, per-
sonal, extra-curriculum and academic in
character. Each item is defined, its use
discussed, and whenever possible a sum-
mary is given of the supporting experimen-
tal evidence. Items which may be included
on a teacher's card are indicated. The list
as a whole is intended for the key personnel
card of the college, distinct from the record
kept for admission or for the cumulative
record of grades.
The American Council on Education
would offer for sale a card on which all
listed items are included.
The Committee recommends that funds
be assigned for the formation of these proj-
ects as follows: For work onthe "Complete
Educational Personnel Record," two thou-
sand dollars, and for work on the "College
Personnel Record," five hundred dollars.
It was voted to approve the report.
Achievement Tests
The Committee on Achievement Tests
presented the following report through H.
E. Hawkes:
1. It is recommended that the Execu-
tive Committee through its Secretary and
central office make a census of work that is
being done in schools and colleges in the
preparation and use of objective achieve-
ment tests.
2. It is recommended that the Executive
Committee through its Secretary attempt
to stimulate the intelligent use of place-
ment tests and objective achievement tests
in colleges. To this end an annotated list
of available tests for the college level, with
directions and suggestions for their use,
should be prepared under the direction of
the sub-committee, and distributed to in-
stitutions proposing to make use of the
achievement tests.
3. It is recommended that the sub-com-
mittee be authorized to promote compara-
bility studies on the part of such insti-
tutions and commissions as they can inter-
est in the project.
4. It is proposed that objective achieve-
ment tests in the following subjects be
prepared as rapidly as possible, the sub-
jects below being listed in the order of their
importance for this purpose: Economics,
Government, Ancient History, European
History, Solid Geometry and Trigonome-
try, Biology.
(It is to be noted that objective achieve-
ment tests are already available in Modern
Foreign Languages, High School Mathe-
matics, American History, English, First
and Second Year Latin, Physics and Chem-
istry.)
5. Attention is called to the fact that
although there are a sufficient number of
forms and objective achievement tests to
last for three or four years, any permanent
use of such tests is contingent upon the prep-
aration of new forms in practically every
subject of study.
6. Although the preparation of a general
high school content examination may be
desirable, no recommendation is made for
its preparation at the present time.
218
News Notes
7. An allocation of $1500 for the use of
this committee is recommended. This
sum will he used in preparing new tests, as
proposed under suggestion number four.
ll was voted to approve the report of the
Committee.
Personality Measurement
The Committee on Rating Scales through
D. A. Robertson presented the following
report:
After general discussion in which it ap-
peared that it was too late to offer rating
scales in connection with the admission of
students to the colleges in 1927 and that the
committee was in agreement in its attitude
toward existing rating scales and the ases
for which they are intended — an attitude
which may be described as open minded —
the Committee on Rating Scales unani-
mously presents these recommendations:
I. The name of the Committee should be
Committee on Personality Measurement.
II. Personnel work demands, in addition
to ability and aptitude tests, estimates and
measurements ol other personality traits.
III. Rating Scale techniques are recog-
nized as provisional pending development
of objective measurements.
IV. Meantime sufficient progress has
been made in measuring certain personality
traits to warrant further trial at the present
time.
V. In view of the small number of valid
tests of personality traits it is recognized
that rating scales will be necessary for some
time to come
VI. In using rating scales an effort
should be made to safeguard and improve
rating procedures by adhering to the fol-
lowing principles:
1. Rate only traits observed by the
rater.
2. Rate only those traits for which valid
objective measurements are not now avail-
able.
3. If instructors are to rate large num-
bers of students the number of items should
not exceed five.
4. Traits should he mutually exclusive.
0. No single trait should include unre-
lated modes of Ijehavior.
VII. If the Executive Committee desires,
this Committee will prepare a rating scale
on those principles for use in a cooperative
experiment among selected secondary
schools and colleges; and
The Committee will prepare instructions
for the guidance of raters and makers of
"word pictures" recognizing the impor-
tance of training raters in order to obtain
valid ratings.
VIII. Cooperative experiment with Self-
rating scales is postponed.
IX. Impressed \n the Vocational Inter-
est Test prepared by E. K. Strong, Jr.,
the Committee desires to offer it to such
institutions as desire to cooperate in our
experimental program and to develop scales
and a scoring manual, commends the proj-
ect to President Ray Lyman Wilbur of
Stanford Universitj', and recommends to
the Executive Committee of the Commit-
tee on Personnel Methods the appropriation
of five hundred dollars for this purpose. It
is desired to secure first scales for Engineer-
ing, Ministry, Law, Medicine, Certified
Public Accounting.
An appropriation to cover the expense of
future meetings of this Committee is re-
quested.
The Committee will be glad to consider
other tests of personality traits sufficiently
developed to warrant inclusion in this co-
operative program.
It was voted to approve the report.
Vocational Monographs
The Committee on Vocational Mono-
graphs presented the following report
through C. R. Mann:
The Committee recommends the follow-
ing procedure concerning vocational mono-
graphs :
I. The Committee itself will prepare a
statement defining
1. The results a well-written monograph
achieves.
2. The types of information such a mono-
graph contains.
3. Suggestions as to sources of informa-
tion and methods of presentation.
As a result of this conference the com-
mittee is fairly well agreed on the main
points in this statement so that it should
be ready very soon.
News Notes
219
II. Employ a specialist full time for a
couple of months to collect and analyse as
many existing vocational monographs as
practicable for the purpose of critically
revising the statement prepared under I.
On the basis of this work develop a working
model outline of form and content for such
monographs. This should be completed
by November.
III. Invite four or five individuals or
industrial firms to prepare one vocational
monograph each in some occupational field
where reliable occupational data are avail-
able. Those should be completed by next
March, 1928.
IV. Distribute samples of these four or
five monographs to colleges that have ap-
pointment offices for trial with students
graduating in June, 1928.
V. Collect reports on student reaction
to these experimental monographs, compile
results, improve outlines and forms, and
prepare improved monographs for similar
experimental trial in 1929.
The expenses of this program for the
current fiscal year ending May 1, 1928, are
estimated at $2500. The committee re-
quests that this sum be allocated to it for
the aforementioned piu"poses.
It was voted to approve the report.
It was voted to approve the four reports as
a whole and to refer the report to the Com-
mittee on Personnel Methods.
The Director of the American Council on
Education expressed the appreciation of
the Council for the cooperation of those
present in a very effective conference.
Mr. Waples expressed the appreciation
of the members of the conference for the
Director's provision for the comfort of the
guests of the American Council on Edu-
cation.
The Chairman extended the thanks of
the Committee on Personnel Methods to all
who had participated in an important, ener-
getic and fruitful conference which held
great promise for future service.
SCIENTIFIC MANAGEMENT IN EUROPE
The League of Nations has issued a
memorandum on Scientific Management in
Europe, as part of the documentation of the
International Economic Conference, which
began its sessions at Geneva on May 4.
The document was prepared by the
Economic and Financial Section of the
League from information furnished to it
by governments, by members of the
Preparatory Committee for the Confer-
ence and by industrial organizations, which
prepared memoranda at the request of
members of the committee.
The salient phases of the subject and its
international aspects are examined from
this mass of information, and the statistical
tables and summaries, as a consequence, are
the most comprehensive, authentic and up-
to-date available.
The memorandum is obtainable from the
American agent for publications of the
League of Nations, World Peace Founda-
tion, 40 Mt. Vernon Street, Boston, Massa-
chusetts. Price $.15.
SUMMER SCHOOL OP THE I. K. I,
The first Summer School held imder the
auspices of the I. R. I. (International Asso-
ciation for the Study and Improvement of
Human Relations and Conditions in Indus-
try) completed its week of meetings at
Baveno, Italy, June 25th. The subject
chosen for study was ''The Elimination of
Unnecessary Fatigue in Industry" and was
the outcome of a discussion on the Human
Element in Industry which took place at
the meeting held the previous summer at
the Rigi-Scheidegg, Switzeiland.
Dr. Lillian M. Gilbreth came from the
United States to act as Chairman for this
School. The speakers were leaders in
various fields that have to do with fatigue
study. The entire group, lecturers and
students, represented 15 nations.
A well balanced program was presented
by the ten lectures. Dr. Loriga of Rome
and Mme. Thumen of Paris outlined the
history of work in this field and furnished
not only an account but an evaluation
that was most significant. Dr. Lipmann
of Berlin in two lectures rich in information
presented graphically and clearly present
day knowledge on the length of work and
rest periods. This was supplemented by
lectures from Dr. Vernon and Mr. Weston,
both of the Industrial Fatigue Research
Board, London, giving valuable practical
THE PERSONNEL JOURNAL, VOL. VI, NO. 3
220
News Notes
information of work being done in attempt-
ing to eliminate the evil effects of extremes
of temperature, dust, damp and eye strain.
These four lectures, with one by Mr. Piaci-
telli of the Barber Asphalt Co., U. S. A.,
showing applications of fatigue elimina-
tion in industry, and especially in teaching
new work, served to give a good idea of the
fatigue study of today.
The remaining three lectures, by Prof.
Pear of Manchester, England, indicated
the relation of work to temperament and
to self-expression. Prof. Pear showed not
only the underlying causes of much that
has occurred, but suggested possible de-
velopments and stimulated the group to
a new attack on the fundamental roots of
fatigue.
As was to be expected from a group con-
taining workers, managers, scientists, fac-
tory inspectors, social workers, etc., the
discussion was prolonged and interesting,
the main points of which will be incorpor-
ated along wich the papers in the forth-
coming report of the School, which may be
obtained from the Secretariat Headquarters
of the Association at Goethestrasse 10,
Zuerich, Switzerland.
The results of these meetings can hardly
be estimated so soon after being held, but
it seems certain that while fatigue can not
as yet be measured adequately, it is being
better defined, and much is being done to
prevent unnecessary fatigue and to stimu-
late recovery from such fatigue as is neces-
sarv. This information is being collected
and circulated, and valuable results may be
expected from its use, if it is sufficiently
realized that modifications must be made to
fit different needs.
The group agreed that more such
Summer Schools should be undertaken.
Next year brings the triennial Congress; but
undoubtedly a School on some related sub-
ject will be held in the summer of 1929.
PERSONAL ITEMS
Professor J. H. WiUits, head of the
Department of Industrial Research of the
University of Pennsylvania, is spending the
current academic year abroad. In the
meantime his place on the Administrative
Board of the Personnel Research Federa-
tion is being filled by Dr. W. E. Wickenden.
Professor Vivian A. C. Henmon, who
left the University of Wisconsin a j^ear ago
to become Professor of Educational Psychol-
ogy at Yale, has returned to Wisconsin to
become Personnel Director of the Univer-
sity and head of the Department of Psychol-
ogy, newly established as an administrative
unit separate from the Department of
Philosophy. His chair at Yale will be filled
by Dr. Mark A. May, who has been on leave
from Syracuse while engaged on the Char-
acter Education Inquiry with which he
continues to be associated part time. Dr.
May's place at Syracuse has in turn been
filled by appointment of Professor W. R.
Wells, formerly of Lake Forest College.
Professor Francis J. Neef has been ap-
pointed director of the Bureau of Person-
nel Research at Dartmouth College to
succeed Professor Harry R. Wellman who
has been acting as chairman of the
Bureau.
Current Periodicals
Prepared by Linda H. Morley, Industrial Relations Counselors, Inc.
Note : Titles of magazines are abbreviated throughout the list. Com-
plete titles to correspond to abbreviations used are given at end of list.
Numbers appearing after magazine titles indicate the volume and page
and are followed by the date.
ABILITY TESTS
Can psychology help in the selection of
personnel? J. B. Watson. Ptr Ink
139: 6^70+ April 21, 1927.
How G. E. fits square pegs into square holes.
G. E. MacIlwain. il. Forbes 19: 40 +
May 15, 1927.
Iowa placement examinations at the Uni-
versity of Minnesota. T. A. Langlib.
J Eng Educ 17: 842-60 May, 1927.
Selecting Salesmen by mental and physical
tests. C. W. HoYT. Sales Management
12: 80a-4+ April 30, 1927.
accidents
Analysis of construction accidents in Ohio.
T. P. Kearns. Nat Safety N 15: 27-8
April, 1927.
Analysis of serious accidents in machine
shops. G. V. Fuller. Iron Tr R 80:
1282-5 May 19, 1927.
Careful analysis to compensation claims
proves beneficial to all concerned. H. J.
Harrington. Coal Age 31: 596-7 April
28, 1927.
Does the season of the year have any effect
on the accident rate in coal mines? T. T.
Read, il Coal Age 31: 355-7 March 10,
1927.
Getting at the where, when and how of
accidents. D. P. Hartson. Nat Safety
N 15: 42 March, 1927.
Relation of atmospheric conditions to the
working capacity and the accident rate of
coal miners. H. M. Vernon and T.
Bedford. Engineering 123: 290 March
11, 1927.
What about your accident rate? L. A.
DeBlois. Nat Safety N 15: 21-3 March,
1927.
ACCIDENTS — statistics
Value of classified statistics. H. K.
Bennett, map Nat Safety N 15: 19-20
March, 1927.
How much is experience worth? R. F.
McDonald. Adv & Sell 8: 40 March 9,
1927.
Keeping up with the business parade after
fifty; interview with Donald B. Arm-
strong. C. W. Steepler. Comm &
Fin 16: 1097-8 June 1, 1927.
apprentices
Apprentice training course makes molders.
P. R. Ramp, il Foundry 55: 444-6
June 1, 1927.
Comprehensive apprenticeship program for
the automotive industry. H. A. From-
MELT. il Soc Auto Eng J 20: 443-9
April, 1927; Abstract. Am Mach 66:
211-12 February 3, 1927; Discussion.
Soc Auto Eng J 20: 449-53 April, 1927.
Five industrial cities combine forces to
train apprentices. S. M. Brah. il
Foundry 55: 380-4+ May 15, 1927.
Training of trades apprentices. Mech
Eng 49: 421-5 May, 1927.
Uniform apprenticeship certificate for co-
operating groups of employers. W. S.
Conant. il Mech Eng 49: 547-52 sec
2 May, 1927.
221
222
Current Periodicals
AtTTOMOBILE DRIVERS
Intellectual and emotional fitness for
automobile operation. A. L. Jacoby.
Nat Safety X 15: 43-4 April, 1927.
BONUS SYSTEM
Cutting costs on contract work. A.
Mumper. Manuf Ind 13: 453^ June,
1927.
Employees' bonus and benefit schemes.
Management R 16: 163-4 May, 1927.
Group bonus system for smelter depart-
ments. C. R. KUZELL AND J. R.
Marston. Min Cong J 13: 361-3+ May,
1927.
Merchandise handling speeded at Chicago
Junction freighthouse by tonnage bonus
system, il Ry Age 83: 1135-7 April 9,
1927.
Wage incentive for non-productive workers.
A. Jensen, Jr. Ind Management 73:
334-7 June, 1927.
CHILD LABOR
Training and employment of juveniles.
Engineering 123: 491 April 22, 1927.
Vocational guidance in Great Britain. C.
E. Clift. Int Labour R 15: 547-67
April, 1927.
COAL MINES AND MINING
Experiment in scientific management. J.
C. White, charts Coal Age 30: 807-12
December 9, 1926; Same. Taylor Soc Bui
12: 344-51 April, 1927.
Specialized supervision insured in every
department of coal mining by new type of
organization. R. L. Melendy. Coal
Age 31: 678-81 May 12, 1927.
college STUDENTS
Some data on the physical qualifications
of the class of 1930 and comparisons with
the class of 1929. J. A. Davis. Stevens
Ind 43: 140-2 November 30, 1926.
DISABLED — REHABILITATION
Cardiac patient in industry: Chicago heart
association plans constructive program;
data from thirty-four industries. H. E.
Mock and S. P. Moore. J. Ind Hygiene
9: 176-86 May, 1927.
DRAFTSMEN
Shop draftsman and his duties. W. Ichler.
Ry Mech Eng 101: 211-12 April, 1927.
EFFICIENCY
New elements in American business eflB-
ciency. C. S. Duncan. Harvard Busi-
ness R 5: 269-80 April, 1927.
ELECTRIC UTILITIES
Engineer to executives. A. Dow. NELA
Bui 14: 205-6 April, 1927.
employees' representation in
management
Management and labor cooperation on the
railroads; B. & O. plan. O. S. Beyer, Jr.
Ind Management 73: 26^70 May, 1927.
New executive viewpoint on labor relations ;
B.&O.plan. D. WiLLARD. Ind. Manage-
ment 73: 260-3 May, 1927.
EMPLOYMENT — STATISTICS
Comparison of employment and productiv-
ity in manufacturing industries. 1919
to 1925. Monthly Labor R 24: 882-3
May, 1927.
Employment statistics for the United
States. R. G. Hurlin and W. A. Ber-
RiDGE, eds. 215p Russell Sage foundation.
New York 1926; Review. IVIonthly Labor
R 24: 791-4 April, 1927.
Measuring the fluctuations of employment
in the Ohio construction industry. R. J.
Watkins. Am Statis Assn J 22: 40-8
March, 1927.
EMPLOYMENT MANAGEMENT
Classifying employes. H. E. Kaemmer.
Textile World 71: 3089+ May 14, 1927.
Labor policy of the Oneida community
(ltd). Montly Labor R 24: 919-22 May,
1927.
Personnel problems of staff men in industry.
A. B. Rich. Taylor Soc Bui 12: 375-6
April, 1927.
Current Periodicals
223
ENGINEERS
Ordinary engineer and his remuneration.
Elect E, (Lond) 100: 634-5 April 22, 1927.
Program of A. A. E. for higher compensa-
tion. Munic & Co Eng 72: 121-2 March,
1927; Same. Prof Eng 12: 4-5 March,
1927.
Services and salaries of engineers. A.
Richards, charts Prof Eng 11: 14r-16
October; 9-14 November, 1926; 12: 16-23
January; 22^ February; 35-6 March;
22-5 April, 1927.
Study of former students. C. L. Walker.
Sibley J 41: 86-7+ March, 1927.
HOURS OF LABOR
Five-day week. W. I. King, il Burroughs
Clearing house 11: 5-7+ May, 1927.
Some considerations in reducing working
time. A. H. Young. Iron Age 119:
1599 June 2, 1927.
HYGIENE, INDUSTRIAL
Health survey of the printing trades, 1922
to 1925. F: L. Hoffman. U S Bur
Labor Statist) '^s Bui 427: 1-149 (bibliog.
p. 127-9) 1927.
EYE STRAIN
Effect of eyestrain on the output of linkers
in the hosiery industry; abstract. H. C.
Weston and S. Adams. Monthly Labor
R 24: 949-50 May, 1927.
factories — location
Labor considerations in plant location.
H. S. CoLBURN. Manuf Ind 13: 261^
April, 1927.
FARM LABOR
Science of farm labour: scientific manage-
ment and German agriculture. Int La-
bour R 15: 379-413 March, 1927.
Eliminating fatigue losses. F. Hahn and
S. F. CsoHAR. Manuf Ind 13: 373-4
May, 1927.
La meilleure utilisation de 1 'effort humain
et la fatigue industrielle . L. A. Legros.
Soc Ing Civils Bui 79: 915-52 September,
1926.
FOREMEN
Letting foremen teach themselves; edu-
cational experiment conducted by the
Bridgeport Brass co., Bridgeport, Conn.
Iron Age 119: 1057-9 April 14, 1927.
Wage incentive for non-productive workers.
A. Jensen, Jr. Ind Management 73:
334-7 June, 1927.
Why the new foremanship is a challenge to
management. G. L. Gardiner. Fac-
tory 38: 888+ May, 1927.
industrial management
Experiment in scientific management. J.
C. White, charts Coal Age 30: 807-12
December 9, 1926; Same. Taylor Soc
Bui 12: 344-51 April, 1927.
First step in industrial organization;
leadership. A. H. Church. Manuf Ind
13: 217-19 March, 1927.
Henri Fayol; a great engineer, a great
scientist and a great management leader.
C: de Freminvillb. Taylor Soc Bui
12: 303-6 February, 1927.
International cooperation in the promotion
of scientific management; a symposiimi
representing Czechoslovakia, England,
France, Germany, Holland and the
United States. M. L. Cooke and
others. Taylor Boc Bui 12: 312-25
February, 1927.
Morale as a factor in time study technique;
production standards used in the garment
industry in Cleveland. M. L. Cooke.
Taylor' Soc Bui 12: 331-7 April, 1927;
Same. Mech Eng 49: 595-8 June, 1927;
Discussion. Taylor Soc Bui 12: 337-43
April, 1927; Mech Eng 49: 598-9 June,
1927.
Technical and non-technical management.
L. A. Legros. Engineeiing 123: 490-1
April 22, 1927.
industrial management — libraries
Reference libraries of scientific management
in foreign countries. M. L. Cooke.
Taylor Soc Bui 12: 378 April, 1927.
224
Current Periodicals
INDUSTRIAL RELATIONS
Elements of an industrial relations pro-
gram. Am Mach 66: 492 March 24, 1927.
How to reconcile relations between the
consumer, the producer and the wage
earner; proposed national commonwealth
fund. A. Gridley. Electrician 98: 464
April 29, 1927.
Human treatment of workers will solve
problems of new Ijusiness era. A. T.
MoREY. Elec Ry J 69: 876 May 14, 1927.
Twentieth century progress in industrial
relations. E: S. Cowdrick. Am Mach
66: 873 May 19, 1927.
MEDICAL SERVICE
Health problems of the textile industry.
R. P. Knapp. il Nation's Health 9:
17-20+ April, 1927.
Intensive medical supervision in the metal
trades. J. A. Turner. Nation's Health
9: 28-30 April, 1927.
MENTAL HYGIENE
Mental habits and proper exercise of mental
faculties. C. C Burlingame. Nation's
Health 9: 51-2 February, 1927.
Mental hygiene in everyday life. C. R.
Griffith. Elec J 24: 101-7 March, 1927.
LABOR COST
Cutting labor cost in seasonal business;
Goodyear reduces turnover 50 per cent
in six years. F. W. Climer. il Manuf
Ind 13: 361-4 May, 1927.
Example of phenomenal development due
to full use of natural resources, Birming-
ham, Alabama. J: A. Piquet, il chart
Ind Management 73: 358-63 June, 1927.
Holding labor costs to standard. L. A.
Sylvester. Manuf Ind 13: 441-4 June,
1927.
Reducing labor cost. L. A. Sylvester.
Manuf Ind 13: 353-8 May, 1927.
LABOR TURNOVER
Comparative stability of male and female
employees. Monthly Labor R 24: 903-5
May 1927.
Cutting labor cost in seasonal business;
Goodyear reduces turnover 50 per cent in
six years. F. W. Climer. il Manuf
Ind 13: 361-4 May, 1927.
Factory labor turnover, 1919-1926. Survey
of Cur Business 67: 25 March, 1927.
Factory labor turnover — two new monthly
indexes. W. A. Berridge. Monthly
Labor R 24: 479-83 March, 1927.
Labor turnover. H. E. Kaemmer. Textile
World 71: 3465 May 28, 1927.
LABOR TURNOVER — BIBLIOGRAPHY
Labor turnover — a selected bibliography.
P. F. Brissenden, comp. Monthly
Labor R 24: 842-57 April, 1927.
mental hygiene, industrial
Mental hygiene considerations in business.
H. W. Stevens. Nation's Health 9:
5.5-6 February, 1927.
MONOTONY
Discussion on the physical and mental
effects of monotony in modern industry;
abstract. J. Ind Hj^giene 9: sup 100-1
May, 1927.
MOTION AND TIME STUDY
Better methods a time-study objective.
H. DiEMER. Manuf Ind 13: 205-8 March
1927.
Comparison of time and motion studies.
S. M. LowRY. Am Mach 66: 561-3
April 7, 1927.
Labor costs at the lowest figure; motion-
time analysis. A. B. Segur. Manuf
Ind 13: 271-4 April, 1927.
More production from motion-time analysis
of work. A. B. Segur. Manuf Ind 13:
445-6 June, 1927.
Time and motion study developments.
L. M. GiLBRETH. Am Mach 66: 872
May 19, 1927.
Time-study methods for mining operations.
G. T. Harley. Eng & Min J 123: 722-9
April 30, 1927.
Physical and mental effects of noise. D. A.
Laird. Monthly Labor R 24: 947-9 May,
1927.
Current Periodicals
225
OFFICE WORKERS
Am I underpaying or overpaying my men?
C: J. McGuiRK. Ptr Ink 138: 57-8+
March 31, 1927.
Salaries of office employees in Massachu-
setts. Monthly Labor R 24: 141-3 Jan-
uary, 1927.
OFFICES — LAYOUT
Arranging office equipment efficiently. V:
Cahalin. plans Ind Management 73:
214-17 April, 1927.
PERSONALITY
Developing a pleasing personality. W. W.
Charters. Sibley J 41: 108-10+ April,
1927.
Key to greater earning power. C. W.
Steffler. Comm & Fin 16: 645-7
March 30, 1927.
PHYSICAL EXAMINATIONS
Automatic health control. D. W. Deal.
Ry Age 82: 1519 May 21, 1927.
Periodic health examinations and pre-
ventive medicine. E. B. Edie. Nation's
Health 9: 12-13 April, 1927.
Voluntary medical examination an indus-
trial success, il Nation's Health 9:
49-50 April, 1927.
profit sharing
How to reconcile relations between the con-
sumer, the producer and the wage earner;
proposed national commonwealth fund.
A. Gridley. Electrician 98: 464 April
29, 1927.
Profit-sharing for Fifth Avenue Coach Co.
employees. Elec Ry J 69: 629 April 2,
1927; Bus Transportation 6: 292 May,
1927.
RATE SETTING
Setting correct rates on repair jobs without
excessive office work. J. Winston. Ind
Management 73: 169-70 March, 1927.
RATING
Rating a rating scale. D. Fryer. Ind
Management 73: 301-2 May, 1927.
RECREATION
Outdoor recreation for industrial em-
ployees, il Monthly Labor R 24: 867-82
May, 1927.
RESEARCH
Applying scientific knowledge to the small
plant; cooperation in research suggested.
D. S. Cole. Ind Management 73: 15.5-60
March, 1927.
Industrial research as a definite factor in
world trade. A. C. Lescarboura. il
Dun's Int R 49: 30-9 May, 1927.
Industrial research — where the college fits
in. P. M. Heldt. Automotive Ind 56:
355-6 March 5, 1927.
Outline for industrial research. H. V.
Hansen. Chem & Met Eng 34: 162-3
March, 1927.
Report of the Department of scientific and
industrial research for the year 1925-26
Engineer 143: 349-50 April 1, 1927:
Engineering 123: 410-12 April 8, 1927
Elec R (Lond) 100: .539-40 April 1, 1927
Gas J (Lond) 177: 81.5-16 March 30, 1927
Review of scientific and industrial research;
government's relation to industry. Chem
Age (Lond) 16: 301-2 March 26, 1927.
Two types of industrial research. M.
Freyd. Harvard Business R 5: 293-7
April, 1927.
REST PERIODS
Rest periods increase production 20 per
cent. R. B. Williams. Manuf Ind 13:
375-6 May, 1927.
Can an entire industry run a month without
an accident? A. J. R. Curtis, il
Factory 38: 882-3 May, 1927.
Practical accident prevention in small
plants. R. E. Prouty. Safety Eng 53:
214-16 May, 1927
Safety in factories. Engineer 143: 558
May 20, 1927.
Where cooperation has canceled compul-
sion. C. T. Fish, il Nat Safety N 15:
24-6 June, 1927.
Fewer accidents by analyzing causes.
R. E. Motley. Manuf Ind 13: 189-93
March, 1927.
226
Current Periodicals
SAFETY — ELECTRIC LIGHT AND POWER
COMPANIES
Safety and the electrical industry; New
York Edison company's experience. A.
C. Carruthers. Safety Eng 53: 205-9
May, 1927.
SAFETY — MOTOR BUS LINES
Intelligence, education, supervision re-
quired for safety on the highway. F. S.
HoBBS. Bus Transportation 6: 323-4
June, 1927.
Organizing motorbus operators for greater
safety. R. D. Xester. Nat Safety N
15: 38 June, 1927.
safety — RAILROADS
Educating drivers as to hazards; "North-
western Pacific campaign. W. S. Woll-
NER. Ry Age 82: 1593-4 May 28, 1927.
Safety section reports a 19 per cent reduc-
tion of accidents. Ry Age 82: 1339-43
April 30, 1927; Nat Safety N 15: 66+
June, 1927.
Stores department safety practices; A. R.
A. report. Ry Age 82: 1623-« May 28,
1927.
SAFETY — STREET RAILROADS
Promoting safety by awards to men. L.
A. Potter. Aera 17: 680-9 June, 1927.
Seeing what the motorman sees. L. R.
Brown, il Elec Ry J 68: 96^-4 Novem-
ber 27, 1926; Same. Nat Safety N 15:
17-18 June, 1927.
SEAMEN
Safety in selection. F. P. Foisie. Nat
Safety N 15: 52-3 June, 1927.
SELECTION OF EMPLOYEES
Can psychology help in the selection of
personnel? J. B. Watson. Ptr Ink
139: 69-70+ April 21, 1927.
Do you select employees by a Bertillion
system? Ptr Ink 139: 49-50 April 7, 1927.
How the credit manager hires. E. C.
Martin. Credit M 29: 10+ June, 1927.
Who reads the replies to a "man wanted"
advertisement? R. Hawley. Ptr Ink
139: 97-8 May 5, 1927.
SICK LEAVE
Sick leave with pay for factory workers.
Monthly Labor R 24: 687-8 April, 1927.
Relation between extent and contrast for
the threshold visual stimulus. P. W.
Cobb and F. K. Moss. J Fr Inst 203:
585 April, 1927.
Vision as influenced by a light-source in the
field of view. L. L. Holladay. J Fr
Inst 203: 584 April, 1927.
standardization
Evolution of standardization in industry .
N. F. Harriman. Ind Management 73 :
1166-9 March, 1927.
statistics
Competitive factor in skewness. H. J.
Banker. Am Statis Assn J 22: 9-21
March, 1927.
Dilemma of the new statistics. L. P.
Ayres. Am Statis Assn J 22: 1-8 March,
1927.
stock OWNERSHIP
Modern business leader discovers real
success; William T. Grant, merchant.
C. W. Wood. Forbes 19: 10-12+ June,
1927.
Why I turned 1/3 of my stock over to em-
ployees. G. Eastm\n. Mag of Business
51: 750-3 f June, 1927.
TRADE MARKS
Psychologist's method of getting unbiased
data. Ptr Ink 138: 117-18+ March 17,
1927; Discussion. H. K. Nixon. 139:
44 April 28, 1927.
TRAINING
Description of the Henry Ford trade school.
F. E. Searle. Mech Eng 49: 570-2
sec 2 May, 1927.
Educating employes, who are two kinds,
conscious and unconscious. P. G. Van-
DERSMiTH. Pub Scrv Management 42:
200-1 June, 1927.
Current Periodicals
227
Education of gas company employees.
F. B. Lachle. Am Gas J 126: 511-12
May 21, 1927.
Train employees for better jobs; courses in
educational program of American rolling
mill CO. B. Finney, il Iron Age 119:
13.57-9 May 12, 1927.
Training electric railway employees for
their jobs. A. J. Sarre. Elec Ry J
69: 831-3 May 7, 1927.
Utility employee education. Elect W 89:
970 May 7, 1927.
Value to the gas company of educating
employees. P. G. Vandersmith. Gas
Age 59: 783-4+ May 28, 1927.
TR AINING — AVIATORS
Learning to fly. C. Jones.
131: 23-6 May, 1927.
'Ann Am Acad
TRAINING — DE AF
Training and placement of the deaf in Min-
nesota. Monthly Labor R 24: 715-17
April, 1927.
TRAINING — executives
Training future officers on the London &
North Eastern. R. Bell. Ry Age 82:
1142-3 April 9, 1927.
Training the owner's son. W. A. Viall.
Am Mach 66: 891-2 May 26, 1927; Same
cond. Iron Age 119: 1440+ May 19,
1927; Same cond. Iron Tr R 80: 1276
May 19, 1927; Same cond. Mach 33: 743-4
June, 1927.
TRAINING — MOTOR BUS DRIVERS
Akron bus operators get diplomas on com-
pleting training course. Aera 17: 676-9
June, 1927.
From rookie to driver in ten steps. E. S.
Pardoe. Bus Transportation 6: 195-6
April, 1927.
N. O. P. & L. bus school completes first
year. Elec Ry J 69: 1002 June 4, 1927.
TR.UNING — SALESMEN
How Studebaker selects and trains salesmen
for the dealer and the corporation. K.
A. Metzerott. Ptr Ink 138: 88+ March
24, 1927.
Unique plan for training salesmen. J. H.
Reed. Am Gas J 126: 531 May 28, 1927.
TRAINING — SHEET METAL WORKERS
Outline study course in sheet metal. D:
A. Graham, il Sheet Metal Worker 18:
3-4+ February 11, 1927.
VOCATIONAL GUIDANCE
Vocational guidance in business. D.
Fryer. Ind Management 73: 366-71
June, 1927.
WOMEN
Comparative stability of male and female
employees. Monthly Labor R 24: 903-5
May, 1927.
Status of women in the government service
in 1925. B. M. Nienburg. Q. S.
Women's Bur Bui 53: 1-103 1926; Ab-
stract. Monthly Labor R 23: 1254-6
December, 1926.
Women in railroad service. Ry Age 82:
1464 May 14, 1927.
ABBREVIATIONS
Adv & Sell Advertising and Selling
Am Gaa J American Gas Journal
Am Mach American Machinist
Am Statis Assn J .American Statistical Association Journal
Ann Am Aca ' Annals of the American Academy of Political and
Social Science
Automotive Ind Automotive Industries
Chem Age (Lond) Chemical Age
Chem & Met Eng Chemical and Metallurgical Engineering
Com and Fin Commerce and Finance
Credit M Credit Monthly
228 Current Periodicals
Dun's Int R Dun's International Review
Elec J Electrical Journal
Elec R (Lond) Electrical Review
Elec Ry J Electrical Railway Journal
Eng & Min J Engineering and Mining Journal
Elec W Electrical World
Gas J (Lond) Gas Journal
Harvard Business R Harvard Business Review
Ind Management Industrial Management
Int Labor R International Labour Review
Iron Tr R Iron Trade Review
J Eng Educ Journal of Engineering Education
J Fr Inst Journal of the Franklin Institute
J Ind Hygiene Journal of Indusrialt Hygiene
Mach Machinery
Mag of Business Magazme of Business
Management R Management Review
Manuf Ind Manufacturing Industries
Mech Eng Mechanical Engineer
Min Cong J Mining Congress Journal
Monthly Labor R Monthly Labor Review
Munic & Co Eng Municipal and County Engineering
N E L A Bui National Electric Light Association Bulletin
Nat Safety N National Safety News
Prof Eng Professional Enginoer
Ptr Ink Printers Ink
Pub Serv Management Public Service Management
Ry Age Railway Age
Ry Mech Eng Ry Mechanical Engineer
Safety Eng Safety Engineer
Sibley J Sibley Journal
Soc Auto Eng J Society of Automotive Engineers Journal
Soc Ing Civils Bui Memoirs et Comptes Rendus des Travaux de la
Societe des Ingenieurs Civils de France
Bulletin
Stevens Ind Stevens Indicator
Survey of Cur Business Survey of Current Business
Taylor Soc Bui Bulletin of the Taylor Society
U S Bur Labor Statistics Bui United States Bureau of Labor Statistics Bulletin
U S Women's Bur Bui United States Women's Bureau Bulletin
How the Immigrant Makes His Living
By Niles Carpenter, University of Buffalo^
It is no news to the personnel manager that immigrant workers
exhibit racial and national trends in their choice of occupations.
But the personnel manager whose curiosity is satisfied with the
hare figures which demonstrate this truth, is ignoring sociological
and psychological facts which should go far in increasing his
understanding of employees individually and in the mass.
Dr. Carpenter has abstracted for us some of the outstanding fea-
tures of two recent studies he has made. He leads us into a well-
considered analysis of the occupational predilections of immigrants,
giving us an insight into the mental processes of these strangers
among us.
The foreign-born workers exhibit certain well-marked tendencies as
regards their choice of occupation. The "old" North and West Euro-
pean immigrants are more generally engaged in agriculture than the
"new" southern and eastern Europeans, with the exception of the Irish,
among the former, who stay in cities and shun agriculture, and the
Bohemians and Moravians, among the latter, who are largely agri-
cultural. Among separate ethnic groups, the Hebrews are remarkable
for their avoidance of manual labor and domestic service, and their
concentration in skilled and semi-skilled labor, clerical work, trade,
and the professions. The "peasant stock" immigrants, such as Italians
and Poles, are heavily engaged in unskilled labor, the Italians showing
a preference for outdoor work. The EngHsh, Scotch, and Welsh are
poorly represented among farmers and heavily among coal miners.
The Irish males show a wide occupational diversification, the women,
however, showing a strong predilection for domestic service. The
Scandinavians are concentrated in agriculture, in part, perhaps, because
this occupation enables them to live under climatic conditions similar
to those in their "old country." The analysis serves to show the
limitations of the traditional, lump classifications of "old" and "new"
immigrants.
IT IS generally recognized by little has been done by way of scientific
personnel managers that various analysis of the degree and kind of
immigrant groups differ markedly differentiation between the major im-
as regards their occupational choices migrant nationalities in these respects.
and capacities. However, relatively ' ~~ 71 ~
er's recently pubhshed Census Monograph
^ This article summarizes a portion of entitled "Immigrants and Their Children."
the chapter on "Occupations" in the writ- It contains incidental reference to a more
229
THE PERSONNEL JOXJRNAL, VOL. VI, NO. 4
230
Carpenter: How Immigrant Makes Living
Moreover, such studies as have been
made tend to obscure many signifi-
cant tendencies by lumping together —
in accordance with a long-standing
tradition among students of immigra-
tion— the "old" and "new" immigrant
nationahties.
In the course of a stud}'- of the
statistics concerning the immigrant
and his children contained in the
14th (1920) United States Census,
the writer was able to secure a special
tabulation of a little under a half
million gainfully occupied male and
female immigrants, ten years of age
and over, belonging to 15 nationality
and language groups in sLx states .^
The tabulation covered seven different
occupations for the males, and six for
the females, each occupation being
selected as typical of a considerable
occupational category, as, for example,
physicians and surgeons, as typical of
professional service among the males,
and school teachers as typical of
professional service among females.
A dual basis of classification was
adopted. In the first place, each
occupation was classified according
to the percentage of the total group
recent study, "Nationality, Color and
Economic Opportunity in Buffalo," con-
ducted by the writer and a number of as-
sociates, which has just been published
jointly by the University of Buffalo and
The Inquiry of New York. The first study
is referred to throughout this article as
"Census Monograph," and the second
study is referred to as "University of
Buffalo Monograph."
^ The states selected were those having
the largest number of foreign born persons
employed in each of the occupations
covered. They were: Massachusetts, New
York, Pennsylvania, Minnesota, and Wis-
consin.
that each ethnic group composed.
Tables 1 and 3 show the results of this
classification. In the second place,
each ethnic group was classified accord-
ing to the percentage engaged in each
occupational group. Tables 2 and 4
are concerned with this classification.
Tables 5 and 6 are summary tables
derived from tables 2 and 4.
The data are subject to certain
hmitations due mainly to the circum-
stances attending their tabulation.
They represent only certain states
and only certain occupations. Fur-
thermore they are confined only to
the foreign born and more than that
only to those of the foreign born
falling into these 15 ethnic groups.
Again, there is no correction for age
other than the fact that children
under ten are not included; nor for
length of residence in the United
States. Finally, in being based on
the Census of 1920, they are some-
what out of date.
Nevertheless, considering the very
substantial number of cases covered
and considering the industrial and
economic significance of the states
considered in the tabulation, it is
probable that the data are fairly
typical within certain broad limits,
particularly as regards the principal
objective of the tabulation; namely
the significant differences existing be-
tween the ethnic groups considered.
That is to say, while the material has
only limited significance concerning
the total labor population, it may be
regarded as diagnostic of the differ-
ences obtaining among these 15 na-
tionality and language groups as
regards their occupational preferences.
Proceeding on this restricted basis
Carpenter: How Immigrant Makes Living
231
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Carpenter: How Immigrant Makes Living
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Carpenter: How Immigrant INIakes Lmng
235
TABLE 5
Ethnic group most prominent in each typical occupation, by sex, in certain states: 1920*
MALES
OCCUPATION
FEMALES
OCCUPATION
Ethnic group
Per
cent
Ethnic group
Per
cent
Farmers . . .
Germans
Polish
Germans
Yiddish
Polish
Italian
Yiddish
Yiddish
33.2
33.1
18.8
16.3
25.2
50.0
27.8
40.9
Semiskilled operatives —
clothing factories
Semiskilled operatives —
cotton factories
Telephone operators
Teachers ("school)
Domestic servants
Stenographers and
typists
Yiddish
French
Canad-
ian
Irish
Irish
Irish
Yiddish
43 9
Coal-mine operatives
Foremen and overseers
(manufacturings .
Carpenters
33.7
24.7
Laborers — blast furnaces .
Laborers — steam railroad
Physicians and surgeons
Salesmen (stores)
21.4
43.0
42.7
*Derived from Tables 1 and 3.
TABLE 6
Occupations most generally entered by foreign born oj selected ethnic groups, in
certain states: 1920*
MALE3
FEM-4XES
ETHNIC GROUP
Occupation
Per
cent
Occupation
Per
cent
All foreign born..
Farmers
33.7
Domestic servants
41.0
English
Coal-mine operatives
41.1
Semiskilled operatives —
cotton factories
40.9
Irish 1
Coal-mine operatives
Carpenters.
|l8.5
Domestic servants
81.3
Swedish
Farmers
Farmers
81.4
87.3
Domestic servants
Domestic servants
86.9
Norwegian
86.2
Danish
Fanners
Farmers
Coal-mine operatives
88.2
64.7
34.0
Domestic servants
Domestic servants
Semiskilled operatives —
72.1
German
69.8
Russian
54.0
clothing factories
Italian
Coal-mine operatives
50.2
Semiskilled operatives —
clothing factories
82.6
Bohemian and
Farmers
77.6
Domestic servants
78.3
Moravian
Slovak
Coal mine operatives
Coal-mine operatives
69.3
61.1
Domestic servants
Semiskilled operatives —
85.9
Polish
50.4
cotton factories
Yiddish
Salesmen (stores)
59.7
Semiskilled operatives —
67.3
clothing factories.
English Canadian
Farmers
74.3
Domestic servants
38.0
French Canadian
Farmers
79.2
Semiskilled operatives —
cotton factories
93.8
Mexican
Laborers — blast furnaces
47.6
Domestic servants
&8.1
■Derived from Tables 2 and 4.
236
Carpenter: How Immigrant flakes Living
of analysis, one finds two interesting
tendencies in the occupational dis-
tribution of the ethnic groups among
the foreign born. The first is the
trend away from farming on the part
of the newer immigrants. The second
is the evidence that certain ethnic
and national groups have well-defined
occupational preferences, particularly
the Hebrews, the English, Scotch and
Welsh, the Irish, and the Scandina-
vians.
"new" immigrants drift atvay
from agriculture
Tables 1 and 2 bring out the first
tendency, namely, the drift away
from agriculture among the "new"
immigrant group. Table 1 shows that
the six "old" immigrant groups,
namely, the English, Scotch, and
Welsh, the Irish, Swedish, Norwegian,
Danish, and German make up 76.3
per cent of those recorded as farmers,
as against 12 per cent for the six
"new" immigrant groups — that i^,
the Russian, Bohemian and Moravian,
Italian, Polish, Slovak, and Yiddish.
Moreover, it is seen from table 2 that
all but one of the "old" immigrant
groups display a higher percentage
engaged in farming than do any of
the "new," excepting the Bohemian
and Moravian.
The precise percentages do not, of
course, carry any particular weight,
because of the restricted nature of
the data from which they have been
computed. They are, however, suffi-
ciently striking to be accepted as
being at least indicative of a much
greater concentration in agriculture
on the part of the older generation of
immigrants than among those of
today. Moreover, this evidence is
corroborated by the conclusions which
have been reached elsewhere, par-
ticularly those relating to the heavy
settlement in rural districts — for ex-
ample, in the northern Mississippi
"S'^alley — of those foreigners who mi-
grated to America 20 years or more
ago. 3
It may be observed, in passing,
that the Irish stand out in sharp
contrast from the other northwest
Europeans in that among them the
farmers come to only 13.5 per cent,
and that they make up a bare 1.3 per
cent of all those shown as engaged in
this occupation. In this connection
it may be pointed out that the Irish
are one of the most unmistakably ur-
banized immigrant groups in this
country.*
The Bohemians and Moravians, on
the other hand, are out of line with
the other central, south, and east
Europeans. They compose 3.2 per
cent of all those recorded as engaged
in farming, and 77.6 per cent of
them are shown as employed in this
occupation, a higher proportion than
is exhibited by the English, Scotch,
and Welsh, or by the Germans.
This result is not surprising. The
Bohemians and Moravians, or Czechs,
really are "old" immigrants, as to
year of migration, and as to other
characteristics, although they fall
within the territorial limits usually
assigned as the homeland of the
"new" immigration.
3 Cf . Census Monograph, Ch. IV, Table
40, p. 67.
* Census Monograph, Ch. IV, p. 141.
Carpenter: How Immigrant Makes Living
237
OCCUPATIONAL PREFERENCES OF CER-
TAIN GROUPS
The second interesting feature re-
vealed by these tables is the evidence
of clearly defined ethnic and national
characteristics in the occupational
preferences of certain groups.
HEBREW
The most noteworthy are those
shown by the Hebrews, represented
in these tables by the Yiddish-speak-
ing group, and by a considerable pro-
portion of the Russians. Table 1
indicates that the Yiddish make up a
bare 0.1 per cent of all those engaged
in farming, and but 0.4 and 0.5 per
cent, respectively, of those employed
as blast-furnace and steam-railroad
laborers. They are, on the other
hand, 16.8 per cent of the manufactur-
ing foremen, 16.3 per cent of the car-
penters, 27.8 per cent of the physicians
and surgeons, and 40.9 per cent of
the salesmen in stores.* Table 5,
moreover, shows that in three out of
four of these last-named occupations
the Yiddish-speaking group lead
among the foreign born. Again, from
table 2, it is seen that only 0.6 per
cent of the Hebrew males are em-
ployed as farmers, 0.3 per cent as
coal-mine operatives, 0.6 per cent as
blast-furnace laborers, and 0.3 per
cent as steam-railroad laborers, but
7.6 per cent as manufacturing fore-
men and overseers, 4.1 per cent as
physicians and surgeons, 26.6 per
cent as carpenters, and 59.7 per cent
as salesmen in stores.
The Hebrew women exhibit similar
tendencies. The Yiddish-speaking fe-
males compose only 3.1 per cent of
the foreign-born women employed in
domestic service, but they are 7.2
per cent of the telephone operators,
9.7 per cent of the school-teachers,
43.9 per cent of the semiskilled
clothing factory operatives, and 42.7
per cent of the stenographers and
typists.* And table 3 shows this
element to be the most numerous
group in the last two of these types
of employment.
There seems to be a clear disposition
among the men and women of this
ethnic group to avoid heavy manual
labor and farming and to engage in
skilled or semiskilled work and in
commercial, clerical, managerial, and
professional pursuits. It is interest-
ing to relate this type of behavior to
the urban tendency that appears to
characterize the Hebrews, not only in
the United States, but also in Europe.
Obviously, a race of city dwellers
would be ill-suited for agricultural
work. Moreover, they would be bet-
ter trained than would a peasant
population for skilled and semiskilled
labor, and for clerical, managerial,
and professional work, which are
typically associated with town life.
This is not to say that the Hebrew
foreign born are merely taking up
occupations learned in "the old coun-
try." Such could not be the case
with the women employed as factory
operatives, but it does seem that they
bring with them to this country at
least a disposition to take up certain
occupations, and in many cases they
* It must not be forgotten that only the
foreign-born whites in each of these occu-
pations are counted.
238
Carpenter: How Immigrant Makes Living
probably already have a specific train-
ing for the vocations which they
adopt in America.
A study recently made by the writer
in Buffalo lends further support to
the conclusion that the Hebrews are
a distinct occupational group. When
consideration was given to training
and experience, the Jewish women
were found to have an earning
power in clerical work inferior only
to that of the native white women
and the English-speaking immigrant
women. Furthermore out of 1480
women employed in manual occupa-
tions in nine establishments, only one
was classified as Jewish; and out of
5427 men employed in manual occupa-
tions in these same establishments,
only 18 were Jewish.^
It is also interesting to note that a
recent European study summarized
in table 7 gives evidence of a wide-
spread avoidance of manual occupa-
tions on the part of Jewish inhabitants
of Eastern Europe.
FOREIGNERS OF PEASANT STOCK
On the other hand, those foreigners
of peasant stock — such as are most of
the other present-day immigrants — are
fitted neither by aptitude nor educa-
tion for anything but agriculture or
heavy labor. In default of extensive
opportunities in the former hues of
employment, they have turned into
the latter, as represented in these
« Cf. University of Buffalo Monograph,
Chs. VI and VIII. See also Carpenter and
Wagner, Relation of Nationality and Reli-
gion to Earning Power Among Women Cleri-
cal Workers, Social Forces, September,
1926.
tables by blast-furnace and steam-
railroad labor, and by coal mining.
There may be some significance in
the distinction between the particular
types of unskilled occupation selected
by these peasant groups. Thus, table
5 shows that among the foreign born
of the coal-mine operatives, the
Polish predominate as they do also
among the blast-furnace operatives;
TABLE 7
Source of income of Jewish populations in
Ukraine and White Russia in
the year 1924*
UKRAINE
WHITE RUSSIA
OCCUPATION
Number
Per
cent
20.1
6.7
7.2
7.1
4.9
54.0
Number
Per
cent
Artisans
Wage earners.
Government
officials
Professions . . .
Agriculture. . .
Traders
327,000
109,000
116,000
115,000
80,000
878,000
84,000
28,000
18,000
15,000
30,000
272,000
18.8
6.3
4.1
3.4
6.7
60.7
Total
1,625,000
100.0
448,000
100.0
* Billikopf and Hexter — The Jewish Situ-
ation in Eastern Europe Including Russia,
Joint Report as delivered at the National
Conference of the United Jeunsh Campaign
and the Joint Distribution Committee, Chi-
cago, October 9-10, 1926.
whereas among the steam-railroad
laborers, the Italians are the leading
foreign-born group. In the progress
of the Buffalo study, the writer was
frequently told that the Italians pre-
ferred "outside" work and would
desert mill and factory work for out-
door jobs whenever they had an
opportunity. It may be that their
greater habituation to outdoor work,
due to their being reared in a southern
Carpenter: How Immigrant Makes Living
239
climate, makes the Italians shun
inside occupations when they come
to this country. In this connection,
it is worth noting that the Italians
show some disposition to settle in
the sourhtern parts of the United
States and in Cahfornia.^
ENGLISH, SCOTCH, AND WELSH
The English, Scotch, and Welsh are
notable for their relatively small
representation in farming and their
large representation in coal mining.
They make up only 3.3 per cent of
the foreign-born farmers recorded in
table 1, which is less than the quota
of any other "old" immigrant group
except the Irish, while they are 8.1
per cent of the coal-mine operatives,
which is more than the quota of all
the other five northwest European
groups combined. Moreover, in table
2 only 18.1 per cent of the natives of
England, Scotland, and Wales are
found in farming as contrasted with
41.1 per cent engaged as coal-mine
operatives. As elsewhere in this sec-
tion of this article, no significance
attaches to the exact percentages
just cited. The tables do, however,
indicate that the English, Scotch,
and Welsh are probably much less
occupied in farming and much more
engaged in coal mining than most of
the other "old" immigrants. The
explanation of this tendency is ob-
vious. Great Britian has, for the past
100 years, undergone a process of
urbanization and industrialization at
least as pronounced as that which
this country is experiencing. As a
^ Census Monograph, Ch. V, Map 6. Cf .
also, Huntington's Maps in Davis and
Barnes, Introductory Sociology, pp. 264r-265.
result, an increasing number of
British natives are being born and
reared out of contact with farm life.
More than this, there are extensive
coal mines in England and Wales.
Consequently, it would seem that
the immigrants from those countries
are showing a disposition to follow
the occupational bent given them by
their early training, so that compara-
tively few of them take up farming,
while a considerable number of them —
probably Welsh for the most part —
continue to mine coal in America, as
they did in the old country.
IRISH
As has been indicated above, the
Irish males, like the British, avoid
agriculture. Instead, they exhibit a
wide diversity of occupations. Table
1 shows them to compose all the way
from 1.3 to 10.3 per cent of the occu-
pations listed therein, and table 2
indicates that they are fairly heavily
engaged in each occupation and con-
centrated in none. In fact, as is
brought out in table 6, the largest
proportion of Irish males engaged in
any single type of employment is
only 18.5 per cent, which is consider-
ably less than the corresponding per-
centage for any other group in the
table. Moreover, this rate applies to
two occupations, coal mining and
carpentry.
The Irish females do not display
such a wide difusion, for table 4 shows
some 81.3 per cent of them to be
engaged in domestic service, while of
all the domestic servants enumerated
in table 3, 43 per cent are Irish.
There may be some connection be-
tween this heavy concentration of
240
Carpenter: How Immigrant Makes Living
Irish girls in domestic service, and the
fact that the Irish are one of the very
vew immigrant groups in which the
males are outnumbered by the fe-
males.^ Apparently the Irish women
established a secure place for them-
selves in this line of employment
during the height of their migration
seventy or eighty years ago and have
found it their most profitable field of
endeavor ever since.
The varied activities of the Irish
males are less easy to explain. It
may be that, as a group given largely
to city life, they have come to reflect,
in their choice of occupation, the
diversified industrial development of
the average American city.
It is interesting to note that some
24.5 per cent of the Irish men and
boys are shown in table 2 to be em-
ployed as steam railroad and blast
furnace laborers. This is a larger
percentage for these typical forms of
unskilled labor than that shown by
any other "old" immigrant group,
and for that matter is higher than the
percentage in these occupations dis-
played by the Yiddish, Russians,
Bohemians, Moravians and Poles
among the "new" immigrants. It
suggests the tendency of an agricultural
people — such as many of the Irish
are — to drop into the ranks of un-
skilled labor, if, after arriving in this
country, they fail to continue in
farming.
One further observation concerning
the Irish may be offered on the basis
of the Buffalo study. This is a clear
cut disposition on the part of the
Irish to concentrate in supervisory
* Census Monograph, Table 77, p. 169.
positions, both executive and shop.
In this study "probability coefficients"
were figured for each of a number of
nationality groups, these groups being
taken to include both the immigrant
and his children. It was found that
the Irish males had a probability
coefficient of 0.13 of becoming either
foremen, ordinary office workers or
high grade office and managerial
workers as compared with 0.10 for
the Germans, the only other immi-
grant group approaching them in
this respect, and 0.18 for the native
whites of native parentage.^
SCANDINAVIAN NATIONALITIES
The three Scandinavian nationalities
manifest one outstanding tendency.
This is their heavy concentration in
farming. Of the Swedish males, 81.4
per cent are shown in table 2 to be
farmers; of the Norwegian, 87.3 per
cent; and of the Danish, 88.2 per
cent. And, according to table 1,
these three groups together comprise
38.5 per cent of all the various ethnic
groups engaged in farming.
This phenomenon is easily explained
when it is remembered that these
immigrants come from essentially agri-
cultural countries. Moreover, at the
time of their heaviest migration to
the United States, abundant farm
land in the northwest Mississippi
Valley was still available for settle-
ment.
On the other hand, the Germans,
whose principal immigration to this
country antedates that of the Scandi-
navians and was therefore at a time
9 University of Buffalo Study, Ch. VI,
Table 2.
Carpenter: How Immigrant ]Makes Living
241
when agricultural land was even more
easily obtainable than the Scandi-
navians found it to be, do not exhibit
as heavy a concentration in farming.
Table 2 shows only 64.7 per cent to
be thus engaged, relatively less than
is the case with any of the three
Scandinavian countries, besides the
Bohemians and Moravians, not to
mention the English and French
Canadians.
This circumstance may be the
result of the limited nature of the data
from which these percentages have
been reckoned.^'' On the other hand,
it may indicate a stronger native
disposition toward farming among
the Scandinavians than among the
Germans. That such a difference
between the two ethnic groups exists
is suggested by the fact that the
Scandinavians are concentrated in
the northwestern Mississippi Basin,
while the Germans have a very con-
^^ Table 1, however, shows that the cal-
culation of the Germans rests on 67,457
cases, which ought to be a sufficiently large
"sample" to be fairly typical of the whole
German group.
siderable representation in the ur-
banized and industrialized Middle
Atlantic region. It is possible that
the Scandinavians have sought a
climate somew^hat similar to their
own, and in doing so have had to
settle in regions predominantly rural,
and, by the same token, have had to
engage chiefly in agriculture.^^
It may, finally, be observed that
these two studies serve to show to the
student of industrial relations and of
immigration the importance of mak-
ing careful and detailed studies of
the economic behavior of separate
nationality and language groups, rather
than of such miscellaneously assorted
groups as those included under the
traditional categories of "old" and
"new" immigration. These larger
categories may be useful for certain
purposes. It would seem that they
have only limited value to the execu-
tive who is concerned to utiUze in-
dividual men and women belonging
to individual nationahties.
{Manuscript received June 10, 1927.)
^^ Of. Huntington, loc. cil.
The Effect of Labor Laws for Women
By Mary N. Winslow, Women's Bureau, United States Department of Labor
Miss Winslow describes a type of research undertaking luhich has
been avoided because the investigator is faced with such a host of
difficidties. Personnel research workers will therefore find her de-
scription of research technique extremely valuable and worthy of
careful reading. While the material has not been entirely ana-
lyzed, the study has developed to the stage where Miss Winslow is
able to predict the results and conclusions.
IN WHAT way and to what extent
labor legislation applying to
women only has affected their
emplojTnent in industry, has been
a subject of investigation during the
past year by the Women's Bureau of
the United States Department of
Labor.
This subject presents unusually
difficult problems of investigation for
several different reasons. In the first
place, as a result of the controversies
which have raged over this issue for a
number of years, there was to be
expected a certain crystallization of
opinions which to casual inspection
might be considered facts but which
for scientific analysis must be broken
down into their component parts in
order to examine the grain of truth
about which they had formed.
In the second place, also because of
controversies, there were certain as-
pects which must be investigated
whether or not the indications were
that they would yield profitable con-
tribution to the subject. Investiga-
tion of such aspects was required
simply to lay the ghosts which had
been raised through years of contro-
versy and which nothing but definite
data — even though negative — would
ever completely rout. Therefore, cer-
tain subjects which from a scientific
point of view might not have been
included for investigation were neces-
sary as part of the general scheme of
study.
Aside from the difficulties of laying
out what would be considered, as
well as what was, an impartial investi-
gation of a controversial question,
there were the difficulties inherent in
the subject itself. Laws regulating
the employment of women in industry
have been enacted in every State of
the Union except Florida. These
laws differ in each State in extent, in
requirements, and in appfication.
Their possible effects are almost
numberless and can not be measured
completely at any one time nor in
any one aspect. Results in some cases
may be progressive, becoming more
important and more tangible as the
years go on. On the other hand.
242
WiNSLOw: Effect of Labor Laws for Women
243
certain results may immediately fol-
low the enactment of a law, but of
these, some may be modified or off-
set by subsequent developments.
The first delimitation of the subject,
was therefore, the type of effect which
was to be looked for. The most
prominent result of legislation, and
the result permitting of the most
exact measurement, probably is the
establishment of the standard stipu-
lated by the law with the concurrent
social benefits resulting from such
improved standard.
This result would have a definite
and pronounced effect on women,
but because of the mass of material
which had already been gathered
along these lines and also because of
the fact that this aspect of the situa-
tion was not under dispute, it was
not included within the plan of study.
Another reaction which might be
sought for, following legislative enact-
ments, would be a slackening or a
stimulation of industry. If, as some
opponents of legislation hold, the
effect of legislation is so to hamper
industry as to cause shutdowns, under-
employment, and general "hard
times," or if, as its advocates hold, the
enforcement of standards through
legislation eliminates the competition
of establishments running with low
standards and stimulates more effi-
cient methods of management and
industry, such results are sure to
have an almost immediate effect on
women's employment.
An adequate examination of such
factors, however, would involve busi-
ness and commercial studies to deal
with which the Women's Bureau was
not equipped. It was decided there-
fore, that the immediate relationship
between industrial prosperity and
legislation should not be included in
the investigation.
A third possible result of legislation
applying to women only might be a
curtailment of their opportunity
through substitution of men when it
was desired to have conditions of
employment other than those re-
quired by law for women. This was
the subject to which the investiga-
tion finally was limited. In other
words, the study undertaken was the
effect of legislation on women as re-
flected in terms of their actual em-
ployment and opportunity in industry.
WHAT A MEASUREMENT OF THE EFFECTS
WOULD HAVE TO SHOW
Any adequate measurement of such
effects not only would have to show
what changes in working conditions
and opportunities for emplojnnent
accompanied or followed the enact-
ment of special legislation for women,
but must include a thorough exami-
nation of such changes to make sure
that they are not the results of other
industrial changes which were coinci-
dent with or which followed the legis-
lation in question. The method of
measurement adopted was to study
conditions of women's employment
before and after certain laws went
into effect, and to compare present
conditions in States which were regu-
lated by law with conditions in States
which were not so regulated. In
accordance with this plan, detailed
information was secured from at
least two States for each industry or
occupation studied, one State having
considerable legislation for women
244
WiNSLOw: Effect of Labor Laws for Women
and the other State having Httle or
none. The information secured in-
cluded a careful analysis of the condi-
tions in each estabhshment wliich
showed the other factors, such as
manufacturing methods, employment
pohcies, labor supply, vocational train-
ing, and trade-union organization,
that might have influenced women's
employment and been as responsible
as labor legislation for a difference in
women's status.
PROCEDURE IN THE INVESTIGATION
It was necessary, of course, to adopt
the samphng process in order to
secure material wliich would illustrate
the subject adequately. In selecting
these samples the policy followed
was to take certain industries which
were typical of different conditions of
women's employment in regard to
numbers and proportion of women
employed, increases or decreases in
such numbers and proportions, extent
of organization, type of work done,
amount of skill required, and competi-
tion with men.
Six manufacturing industries — boots
and shoes, hosiery, paper boxes, elec-
trical machinery, (including apparatus
and supplies), clothing, and metal
products — were selected as typifying
various conditions of women's employ-
ment. In addition, as representing
special conditions and problems, study
was made of women's employment in
stores and as waitresses in restaurants.
Other special occupations included,
illustrating more concrete and indi-
vidual problems than employment in
the larger industrial groups, were the
employment of women as core makers,
as street car conductors and ticket
agents, as elevator operators, as phar-
macists, and in printing estabhsh-
ments.
For these groups the effect of any
laws regulating the employment of
women was studied, as it was not
possible to foresee which laws might
have been most significant in each
case, but the focus was on laws regu-
lating hours — daily, weekly, and at
night.
For the laws which prohibit women's
employment in certain occupations,
a different kind of study was planned.
The occupations selected for exami-
nation in connection with these laws
were buffing and grinding, electric
and acetylene welding, gas and elec-
tric meter reading, and taxi driving,
all of which occupations are pro-
hibited for women in one or more
States. The method followed was
to search out women who were
employed in these occupations where
no prohibition existed, and through
personal interviews with them and
with their employers, get a record of
conditions of employment and per-
sonal experience which would give a
basis of judgment as to whether or
not prohibition of such employment
would constitute a real handicap.
This was a fairly extensive program,
and as the Women's Bureau had
only a limited staff and appropriation
it was essential that there should be as
little waste motion as possible in carry-
ing out the study. Because the find-
ings of the investigation were eagerly
awaited by many groups of persons
interested in legislative pohcies, it was
important to gather the material and
publish the results with as little delay
as possible, but for the same reason
WiNSLOw: Effect of Labor Laws for Women
245
it was even more important that the
method followed should not be open
to challenge. To estabUsh a satis-
factory method in as short a time as
possible it was decided to conduct an
experimental study for one month in
two States, to compile and analyze
the results, and from this experience
to make such changes as seemed
advisable for the rest of the survey.
This experimental study proved to
be of the greatest value. It demon-
strated within a few weeks that the
focus of the investigation as originally
outlined was not practical, and the
changes made after the first month,
in the type of information required,
and in schedule forms saved months
of what would have been useless effort
if the original plans had been adhered
to. Both in drawing up the original
plan of investigation and in readjust-
ing it, the Women's Bureau was
fortunate enough to have the ad-
vantage of expert advice through the
services of its Technical Advisory
Committee, consisting of Miss Mary
Van Kleeck, Mrs. Frank B. Gilbreth,
and Dr. Charles P. Neill, all of whom
have given much time and attention
to the difficult research problems
connected with this study.
The details of the change of plan of
investigation illustrate rather clearly
some of the difficulties which face
the investigator in industry when
deaUng with something less tangible
than wages, hours, output, costs, or
other of the more commonly studied
aspects of the manufacturing process.
The original plan of the investigation
set up as the unit for measurement of
differences in status and opportunity
for women in industry, the numerical
and proportionate distribution of men
and women in the various occupations
in individual estabUshments. As a
unit of measurement of the changes
which had taken place in women's
eniployment over a period of years
the same numerical and proportionate
distribution of men and women by
occupation was required for certain
significant years. In addition to this
information a supplementary inter-
view with the employer in each
establishment was to furnish informa-
tion as to prevaihng conditions of
employment and methods of manu-
facture, and any changes which had
taken place at different periods that
might explain emplojmient fluctua-
tions or current conditions apparent in
the occupational figures.
A month's effort on the part of
four investigators in two States showed
that it was not possible to get ade-
quate detailed occupational figures
either for current conditions or for
past years. During this experimental
study records were made for 56 plants.
In only 36 of these plants could any
data be secured as to the occupations
of the men and women and in aU but
one or two of the 36 the employment
figures indicating occupations gave
merely the departments in which the
men or women employees were work-
ing. In a few large plants these
departments were so subdivided that
it was possible to get a general idea of
the occupations carried on. In other
plants, however, there were fisted only
a few departments, each of them
including a great number of occupa-
tions. It would have been possible,
through the cooperation of the mana-
gers, who usually were most helpful in
246
WiNSLOw: Effect of Labor Laws for Women
making information available, to go
through manj' plants and list the
actual job of each man or woman,
or to get such information from the
foreman of each section. Such a
method would, however, have been
most time-consuming and could not
be adopted for the type of survey
which was being undertaken.
When it came to getting occupa-
tional records for previous years, it
was found that this was practically
out of the question. In only 19 of
the 56 plants was it possible to get
back records which seemed significant
in any way. In one or two cases
records of emplojTnent for former
years, by department, were available,
but these cases were so rare as to be
of almost no value. In not one plant
did the records of employment in
previous years give any adequate idea
of fluctuations in actual occupational
opportunity for women. In a few
plants it was possible to discover in a
general way what changes in the pro-
portion of women employed had taken
place during certain years, but it was
not possible from any employment
records secured to show^ the details of
these changes nor to verify accurately
the statements made by managers and
superintendents.
For these reasons it was decided to
abandon the attempt to secure statis-
tical data showing changes in the
status of women's occupational oppor-
tu^nity, and instead to use statements
of managers and superintendents as
to the current situation and the
past developments of women's em-
plojTTient and the factors which had
influenced it. If an unusual em-
ployment situation was found to
exist in any establishment, or if some
significant change in employment had
taken place at some past time, attempt
was to be made to get occupational
data as illustration. With this excep-
tion, however, the focus of attention
was changed, after the preliminary in-
vestigation, from statistical data sup-
plemented by the interview to the
interview supplemented by statistical
data.
SCHEDULE USED IX COLLECTING THE
INFORALA.TION
In line with this change in focus
came a corresponding change in type
of schedule used to collect the infor-
mation. The original schedule was a
mimeographed set of forms, asking
specific questions and gi\'ing a place
for entering the answers "on the dotted
line." This type of schedule had been
used for many Women's Bureau
surveys. The prehminary investiga-
tion disclosed, however, that a more
flexible form was necessary, as no
schedule could be de\dsed foreseeing
all the possible significant features
which might need to be recorded,
and no two plants necessarily would
offer the same type of information as
it affected any one aspect of women's
employment. New schedules, there-
fore, were evolved to meet the need
for greater flexibiUty and easier em-
phasis of different data, while at the
same time presenting an outline
through which the data secured would
be sufficiently objective to be permis-
sible of compilation and mass treat-
ment. The mimeographed "form"
was abandoned, and instead a de-
tailed outline of the subjects about
which information was to be gathered
WiNSLOw: Effect of Labor Laws for Women
247
was given to each agent, together with
careful instructions as to the scope of
the information desired under each
heading.
In reporting the interview each
heading was to be treated on separate
pages, as fully as the circumstances
required, the amount and type of
information secured varying greatly,
of course, with each estabhshment,
but the general frame work being
the same not only for the estabhsh-
ments within an industry but for the
various industries. This form of
schedule was used for the detailed
comparative study of women's employ-
ment in typical industries. For other
sections of the investigation, which
were more limited in scope, a less
elastic schedule was used. For ex-
ample, when it seemed essential to get
information as to the effect of the
prohibition of night work for women
in industry, a short schedule was
drawn up on which to record figures
of employment of men and women
by day and of men at night, occupa-
tions carried on at night by men
which were performed by women in
the day time, positions which would
be open to women if it were not for
the night-work prohibition, and the
general attitude of the employer
toward night work for women. A
similar schedule was used for plants
which employed men longer than the
legal hours for women.
Another section of the investiga-
tion, fully as important as the detailed
examination of the industrial employ-
ment of women, was that devoted to
securing through interviews with work-
ing women themselves accounts of
how legislation actually had affected
them. With the exception of a group
of women who were employed in occu-
pations or under conditions prohibited
by law in other States, no women
were interviewed who had not been
employed when some legislation had
gone into effect. In this section of
the investigation an especially deter-
mined attempt was made to keep the
material objective, and to record no
general opinions as to approval or
disapproval of the laws in question.
This pohcy materially hmited the
group of women who could be inter-
viewed, as in many States the only
important laws had been passed so
long ago that few women could be
located whose work history went back
so far. Nevertheless, a considerable
number of women were found who
could give direct testimony of the
effects on their opportunities of certain
specific labor laws, and this testimony
has thrown much light on certain
aspects of legislation.
The foregoing account gives only
some of the outstanding illustrations
of method in the conduct of this inves-
tigation. For a subject as many sided
as the one under discussion no one
method can be used consistently for
all aspects of the problem. Instead,
different methods must be devised to
meet different conditions. On the
whole, the methods used have been
opportunistic. Most of the material
collected was secured through personal
interviews but when time and distance
and appropriations have prevented
any other method, questionnaires have
been resorted to; when figures could
not be secured, statements were re-
corded. Whichever method was used,
however, objective information was
required so that it would be possible
to draw deductions from the data
248
AViNSLOw: Effect of Labor Laws for Women
obtained. To make the requiiements
flexible enoii<?h to get the essential
facts, and yet not so flexible that
the facts could not be handled was
the chief problem. The next most
serious problem was that of getting un-
biased interviews with workers, when
manj^ of these interviews had to be
held in the factory, sometimes in the
presence of the employer or the em-
ploj^er's representative. Often it was
necessary to hold the interviews in
this way because of the diflSculty in
locating workers at their homes, after
working hours, though enough inter-
views were made in the homes to serve
as a check against those made under
less favorable conditions in the place
of employment. Most of these inter-
views, however, were held for the
purpose of discovering what had hap-
pened six or eight or ten years before,
and did not apply, except in cases of
employment in occupations prohibited
in other States, to the occupation in
which the woman interviewed was then
engaged. It was felt, therefore, that
the data secured could be considered
rehable, although occasionally the
interviewer may not have had the
full confidence of the woman being
interviewed.
The investigation was started in
March, 1926, and the field work was
completed early in the following
December. During those nine months
schedules were secured for more than
1500 estabhshments employing women,
and personal interviews were held
with more than 1000 working women
who had experienced a change in the
law or who were employed under
conditions or in occupations prohibited
for women in some other States.
As the information gathered was
completed for an industry, compilation
of the material was started immediately
so that certain checks could be made
on method and ambiguous returns
could be corrected. In compiling
this material, which was not so ex-
tensive as to be really statistical yet
which was too voluminous to be
handled individually, the chief effort
has been to guard against the influence
of individual sympathies and view-
points. It can not be denied that
in any study conducted through the
means of personal interviews there is
a strong possibility of the individual
opinion of the person interviewed or of
the interviewer influencing what may
eventually come to be considered as
facts. This was recognized from the
beginning as a possible danger and was
guarded against, as has been pointed
out, by making outlines and schedules
as objective as possible. In the
compilation of the material a further
check was given by having the data
coded and compiled by trained statis-
tical clerks, who handled each schedule
on its merits as a presentation of
certain facts. These compilations
then were turned back to the agents
who had made the investigation, for
detailed and critical examination.
Where there was a disagreement
between the agent and the statisticians
all material was again thoroughly
examined and additional information
was sought so that a decision satis-
factory to both might be reached.
PRELIMINARY RESULTS
The material thus compiled has not
yet been completely analyzed, but so
far as can be judged at present the
WiNSLOw: Effect of Labor Laws for Women
249
method followed both for investiga-
tion and for compilation seems to
have produced adequate data.
In planning the investigation a care-
fully considered choice was made be-
tween a detailed statistical study of
conditions in a few establishments in
a Hmited area and collection of infor-
mation through individual interviews
covering large groups in many States
and occupations. It was felt that
the latter method would yield the
most significant results because, pro-
vided the findings were acceptable
from a scientific point of view, the
field from which they were drawn
would be broad enough and sufficiently
varied to be conclusive.
The data secured have evolved into
an outhne of the various factors which
influence the position of women in
different occupations. The vahdity
of the method is illustrated somewhat
by the findings for different types of
work.
In the manufacturing industries
and in stores it was found that hour
legislation had not affected the posi-
tion of women, nor the opportunities
open to them. No differences in
policy of employment for women
could be correlated with the existence
of such legislation.
Differences in policy of employment
were found, but these differences
clearly were based on requirements of
the industry or occupation or on
prejudice or precedent. The factors
which influenced women's opportunity
varied in the different industries.
Sometimes it was a change of style;
sometimes it was a change in the
manufacturing process, such as the
installation of simpler or labor saving
machinery; sometimes it was a ques-
tion of labor supply; often it was a
question of the employer's personal
prejudice which had opened or closed
positions to women; but in so few
cases as to be almost negUgible was
any curtailment of opportunity due
to legal restriction of women's hours
of work.
The prohibition of women's employ-
ment at night was found to result inv
an occasional limitation of women's
opportunity for work in industry. On
the whole, however, it was found that
a much more important factor in
limiting women's employment at night
was the general attitude of employers
regarding night work for women. The
majority of employers disapproved so
strongly of having women in their
plants at night that they would not
have had them even if the law per-
mitted.
In special occupations some of which
are semi-professional in type and none
of which can be classed as regular in-
dustrial pursuits, it was found that the
indiscriminate application of hour and
night-work legislation which had been
devised for industries, had acted as
a handicap to some women, such as
street-car conductors, printers and
proof readers, and pharmacists. This
legislation had by no means been the
chief factor in determining the oppor-
tunity for women in these occupations,
but the material secured indicated that
it had played a more conspicuous part
than in the general run of manufac-
turing industries.
Judging by the conditions of work
and the experiences reported by the
many women found employed in
certain occupations which are pro-
250
WiNSLOw: Effect of Labor Laws for Women
hibited for them in one or two States,
the conclusion was inevitable that
such prohibitory legislation serves as
a needless restriction on women's
employment in a number of occupa-
tions.
On the whole, although the details
of the investigation may not be sus-
ceptible of the careful scientific analy-
sis and the fine distinctions which
would have been made possible by
a more limited statistical study, the
conclusive nature of the evidence
collected for the different types of
occupation indicate the practicabiUty
of the use of the interview as a method
of research in a study whose object
is to measure, or at least to isolate,
factors which, in the final analysis,
depend largely on personal prejudices
and the experiences of individual
employers or workers.
{Manuscript received June 15, 1927.)
Men Who Have Accidents
Individual Differences Among Motormen and Bus
Operators
By C. S. Slocombe and W. V. Bingham, Personnel Research Federation
Men differ greatly in susceptihiliiy to industrial accidents. With
clear recognition of what this truth implies, in its demand for in-
dividual study and varied treatment of accident offenders, a new
era in industrial safety is dawning.
During the earlier stages of safety engineering, ingenuity was
directed mainly toward improvement of safety devices, guards,
flooring, signals and all the physical aids to accident reduction.
Later, attention was given also to the human factor. Educational
appeals and Safety First campaigns were addressed to all employees
as a group. These indispensable measures must be continued, and
supplemented by new methods adapted to the unique differences
between individual workers.
The following investigation was made at the suggestion of Edward
Dana, Esq., General Manager of the Boston Elevated Railway
Company, an organization which has long been a pioneer in the
movement for industrial safety.
This study reports some differences in proneness to accidents dis-
closed in the course of an inquiry made on behalf of a metropolitan
street railway system. Differences in abihty to operate a street-car
or motor-bus with safety were found to correspond with differences not
only in training and in length of experience, but also in physical con-
dition as indicated by blood pressure, and in sldll in saving electric
power as measured by automatic coasting recorders attached to the
street-cars.
A METROPOLITAN railway effective safety propaganda with its
company operating street cars employees and public, and has had
and buses has an accident engineers design its equipment and
situation which it regards as unsatis- road-bed with a view to safety. These
factory, even though the proportion of active measures have not done more
accidents per million of passenger than keep the accident cost from ris-
miles compares favorably with that of ing. That is to say, the increase of
other large street railway systems, passengers carried and the increased
For many years it has carried on collision hazard owing to the growing
251
252
Slocombe and Bingham: Accidents
number of motor vehicles on the streets
would normally cause an increase in
the total number of collisions per
annum; but the measures so far used
have, apart from special conditions
such as exceedingly heavy snow falls,
served to keep the total accident cost
on a more or less uniform level. The
company, not satisfied with this,
asked that an investigation of their
situation be made b}' the staff of the
Personnel Research Federation, with
a view to finding possible means for
reducing the number and seriousness
of accidents. The following studies
were carried out as part of an inquiry
preliminary to the preparation of a
program of accident reduction,
SUSCEPTIBILITY TO ACCIDENTS AN
INDIVIDUAL MATTER
A canvass of the company's records
showed that accidents do not distrib-
ute themselves impartially among
the men who operate the cars. Half
the accidents happen to less than a
third of the operators. In one sample
of two hundred men of ample ex-
perience and maturity in the service,
half the accidents happened to only
one-fifth of the motormen.
This difference in proneness to acci-
dents holds even when the question of
blame is eliminated. If consideration
is given to only those accidents for
which the operator is not to blame, it
still is the case that a large proportion
of them happen to a relatively small
fraction of the men. Obviously some
motormen are much more able than
others to avoid accidents for which
blame would fall on the pedestrian or
truck driver. Our question then takes
this form: What are the observable
differences between the safer operators
and those M'ho from their records may
be classed as prone to be victims of
accidents?
RELATION OF ACCIDENTS TO OPERATING
ABILITY
The first step was to determine
whether there is any relationship be-
tween the operator's driving ability
and the number of accidents he has.
The old difficulty of finding a suitable
criterion or index of driving ability
cropped up. After due consideration
it was decided to take as the index of a
man's ability his percentage of coast-
ing. As one means of economizing
electric power, the men are trained and
urged to coast — that is, to let the car
run without application of either power
or brakes. Moreover, a perfectly ob-
jective measure of their percentage
of coasting time was at hand. Each
car is equipped with a clock which
automatically records for each trip
the total number of minutes during
which the car is running without using
either power or brakes. This coast-
ing time divided by total trip time
gives a coasting percentage. Like
other such criteria, coasting time is
influenced by almost innumerable
factors other than the man's driving
ability; but it is an objective criterion,
and is certainly in some measure re-
lated to the operator's skill and his
ability and willingness to keep his
mind strictly on the job.
We discuss accidents as such, fully
realizing that they are of all sorts and
that the drivers are to blame for some
and not to blame for others. We at-
tempted a division into chargeable and
non-chargeable accidents, but after
Slocombe and Bingham: Accidents
253
making it, we still found a correlation
of 0.30 between them. It is often
difficult to determine whether a man is
really to blame for an accident or not.
A statistical relationship found be-
tween number of accidents and any
criterion will be attenuated by the
accidents for which the man is not at all
to blame; that is to say the inclusion
of these accidents merely lowers the
correlation coefficient.
It is a curious fact that in accidents
about which there can be no doubt as
to the culpability of the man, coasting
percentages or any other criterion at
our disposal did not discriminate be-
tween good and bad men. It is only
TABLE 1
Showing that men loho operate economically
tend to operate safely and also to give
more satisfactory service
Men with low coasting record
Men with high coasting record
ACCI-
DENTS
3&t
313
DELIN-
QUEN-
CIES
73
46
in the non-chargeable accidents that
we found relationship.
The 100 best coasters and the 100
poorest coasters in the company were
selected and the number of accidents
which they had in nine months com-
pared. The number of delinquencies
of various sorts recorded on their serv-
ice records were also tabulated.
Table 1 shows clearly that the low
coasting men are more liable to have
accidents than are the high coasting
men. It also shows that the service
rendered by the men to the public and
the company is also related to number
of accidents and to coasting per-
centage.
Two explanations are possible. The
men who are less economical of power
make these coasting percentages be-
cause they are less skilled in the driv-
ing of their cars, and the number of
accidents which they have is also a
result of this comparative inefficiency.
Or, low coasting record men have
higher accident records because they
are more often careless and negligent
in their driving. "We shall shortly see
reason to question the usefulness of
the concept of carelessness.
RELATION OF ACCIDENTS TO GENERAL
SERVICE RECORD
We looked for indices of careless-
ness and negligence, and for this pur-
TABLE 2
Comparison of records of men who refiised on
occasions to take set-back, with those of
men who did not refuse
ta
te
s
a
0
g
b
is
K
^
e
a
(0
H
Z
a
o
■<
^
57
14
67
76
14
22
None
11
10
32
4
4
pose compared the records of accidents
with the general service records of a
small number of men. The delin-
quencies were classified as in table 2.
We divided the men into those who at
one time or another refused to take
setbacks and those who did not at any
time so refuse.
(A man may be on a given route,
making a round trip each half hour.
If he is late, a spare man takes out his
254
Slocombe and Bingham: Accidents
second car, called the set-back car, on
time, meets him somewhere on the
road, exchanges cars, and brings the
late car back to the barn, while the
regular man goes on with his second
trip. But the regular man occasion-
ally refuses to take the set-back
car for his second trip and instead goes
into the barn and waits for the next
trip while the spare man does his
work.)
discipline cards were next the subject
of study. These were classified as:
a. Misses and refusals to take set-back.
b. Driving indicating possible reckless-
ness : too fast, failing to make safety
stops, running ahead of time, etc.
c. Treatment of bus, in use of gears,
clutch, etc.
d. Causing inconvenience to passengers,
by jerking the bus, not pulling in to
curb, not displaying proper destina-
tion signs, etc.
T.'^BLE 3
Showing relation of delinquencies to accidents
Misses and set backs
Not safe driving
Gear-grinding, etc
Passenger inconvenience
Failing to reset ticket register. . .
Incomplete or inaccurate records
Overs and shorts ,
Average
Average without (g)
LOW ACCIDENT MEN
Average
number of
delin-
quencies
3.9
2.3
2.4
2.2
1.8
1.8
17
25.8
9.7
Percentage
of men
making
them
70
90
59
89
55
22
95
69
65
HIGH ACCIDENT MEN
Average
number of
delin-
quencies
4.3
3.0
2.6
3.4
2.5
3.0
23
38.3
16.8
Percentage
of men
making
them
95
95
86
100
100
64
95
91
89
Table 2 shows clearly that the set-
back men were worse in respect to
breaches of operating rules, missing
their morning assignments, and num-
ber of collisions and other accidents.
This table seems to show that men
with a wrong attitude toward their
work and the company are men who
tend to have accidents.
SERVICE RECORDS IN RELATION TO
NUMBER OF COLLISIONS
The various delinquencies of the
bus operators as recorded on their
e. Failing to reset ticket register, etc.
f. Failing to send in proper records.
g. Overs and shorts. (Inaccuracies in
fares turned in.)
Table 3 shows the average number of
each of these delinquencies among low
and high accident men, and the per-
centage of these men making them.
According to table 3, high accident
men are worse than low accident men
in their general service records. !More
of them tend to offend and to offend
more often.
The correlation between number of
Slocoaibe and Bingham: Accidents
255
delinquencies and number of collisions
is 0.51. Considering the attenuation
due to the innumerable factors not
taken into account, we regard this as
showing a striking relationship.
PHYSICAL CONDITION IN RELATION TO
ACCIDENTS
All men over fifty years of age are
given an annual medical examination.
Among the items measured and re-
corded are blood pressure, systolic and
diastolic. Men whose blood pressure
is strikingly abnormal are induced to
seek special medical treatment or are
given other work, or if necessary are
pensioned. This is not uncommon in
railway practice, since the management
cannot afford the risk of leaving a
street-car or a locomotive in charge of
an operator who might be subject to a
stroke, or to loss of consciousness in
case of a sudden emergency. It has
not been generally recognized, how-
ever, that excessive blood pressure,
even when it is not so high as to indi-
cate danger of sudden collapse, may
nevertheless be a symptom of incip-
ient nephritis or of some systemic
condition which affects general health
and temperament to an extent which
may seriously interfere with safe
driving.
The data as to blood pressure of
59 men over fifty years of age were
submitted to a medical authority who
classified them as normal or abnormal.
Then their accident records for the
preceding year were examined. (It
should be borne in mind that more
than 80 per cent of recorded accidents
are of a minor sort.)
Table 4 shows the association be-
tween number of accidents and blood
pressure. It appears that men over
fifty years of age with abnormal blood
pressure had on the average somewhat
more than twice as many accidents as
did men of comparable age and ex-
perience with normal blood pressure.
We have not related blood pressure
to number of delinquencies, but as the
TABLE 4
Relation of blood pressure and accidents
MEN OVER 50
o
a
2 ?,
0 i
z,
ii
J <
< ,.
<A
»
o
It
<
With abnormal blood
pressure
21
38
136
110
fij*
With normal blood
pressure
8
* Approximate.
TABLE 5
Showing that on the average the longer a man
has been operating a car the fewer
collisions he has
TEARS OF DRIVING
NUMBER OF
AVERAGE
EXPERIENCE
MEN
COLLISIONS
Less than 1
7
13.6
1-5
19
6.2
6-10
16
5.9
11-15
29
5.4
16-20
26
4.8
21-25
22
4.8
26-30
23
2.9
Over 30
14
2.9
data showing the relationship between
delinquencies and accidents were taken
from the records of the same group of
men as those used to determine the
relationship between blood pressure
and accidents, there would seem to be
grounds for assuming that there is a
relationship between blood pressure
256
Slocombe and Bingham: Accidents
and delinquencies. An interrelation-
ship between these three factors, ab-
normality in blood pressure, number
86%
quencies and the number of accidents.
An excessive number of accidents may
possibly also react on blood pressure.
80.
70.
►0 60.
40
40
30
20.
10.
5T%
27%
77o
I
less than 1 1-5 5-10 10-20 20-30 30+
Years of experience
Fig. 1. Rklation of Accidents to Experience
Showing for each class of operators the percentage who have more than the median
number of accidents.
of delinquencies, and accidents, would
suggest that in some measure the
physiological condition probably ac-
counts for both the number of delin-
The relationship between these three
factors is a matter requiring further
investigation. We record our findings
here, however, because they so strongly
Slocombe and Bingham: Accidents
257
suggest how misleading it would be to
infer from a relationship between de-
linquencies and accidents that careless-
ness is the fundamental, cause of the
accidents. From a practical view-
point, if an abnormal condition of the
circulation is affecting a man's behav-
ior, there is not much use in suspending
him or reprimanding him for care-
lessness.
LENGTH OF SERVICE IN RELATION TO
ACCIDENTS
The studies of delinquencies and
blood pressure were made from the
records of older men long in the service
of the company. We next considered
the records of the men as a whole to
find the relationship between length of
service and number of accidents. Car
operators were divided into eight
classes: those with less than one
year's driving experience, those with
one to five years', six to ten years',
eleven to fifteen years', etc. We
expected to divide the period of one to
five years' into the separate years, but
the small number of cases made this
impossible. Table 5 shows the aver-
age number of collisions per man in
the various classes.
There is a definite inverse relation-
ship between length of service and
number of accidents. It is to be ex-
pected that competency comes with
experience. However, two additional
points may be noted:
First, the selective process of time. Men
who are unadjusted or who are not
happy in the job leave during the course
of years. A man who is having many
accidents is not apt to be particularly
happy.
Second, the large number of accidents
and the large proportion of men having
a large number of accidents are in the
first group, that is, those with less than
one year's experience. This may indi-
cate some inadequacy in the training
program.
The relationship between length of
service and number of collisions is
probably most plainly told by figure 1.
It shows the percentage of men in each
class of service who are high accident
men.
CONCLUSION
We have found in these studies that
the following classes of men may be
regarded as more than ordinarily
prone to accident:
1. Those who do not operate eco-
nomically, as shown by low coasting
records.
2. Those whose record of delin-
quencies is long.
3. Older men with abnormal blood
pressure.
4. Younger men with very limited
experience.
The Machinist Apprentice
II. The Training Program
By Wm. H. "Woodruff, Ingersoll-Rand Company
Essential features of a modern training program are described
in Mr. Woodruff's second article dealing with the machinist
apprentice.
THE best way in which to revive
apprenticeship in the metal
trades and to adapt it to modern
industrial conditions is no easy prob-
lem. There is a solution; but it illus-
trates the adage that there is nothing
new under the sun. Far-sighted
manufacturers of machinery have
turned back to the old-time natural
apprenticeship of colonial times for the
answer to their training problems.
The beneficent boss-owner of the
colonial period has been replaced by an
awakened shop executive, either
general foreman or shop superintend-
ent. The vital power of personal
interest on the part of management,
which apprenticeship since the In-
dustrial Revolution has badly lacked,
has now been consciously supplied.
The modern shop executive realizes as
surely as the old small shop proprietor
ever did that his own success in the
long run depends more on the way in
which he develops an adequate future
supply of properly skilled mechanics
for his shop than upon almost any
other one thing.
The question immediately arises,
however, as to how the shop executive
can find time to play the personal role
thus assigned to hmi. His burdens
are many and varied in comparison
with his prototype, the boss-owner.
The shop superintendent may have 500
to 1000 men under his charge as
against a few as 10 or 20 in the old
days. Efficiency methods and mass
production have added tremendously
to both the weight and variety of his
responsibilities. Between followng
up production and generally running
the system, the shop executive has
about all that he can shoulder.
The answer is that while the shop
executive maintains an active personal
responsibility for the training of his
apprentices he is relieved as much as
possible of the details of supervision.
There is an apprentice supervisor for
the entire plant whose duty it is to act
in an advisorj'- or staff capacity on
apprenticeship problems, keeping him-
self informed at all times as to the
newer developments in training
methods inside and outside of the
plant. If a shop superintendent
wishes to add something to his pro-
gram of apprentice training, he calls
in the apprentice supervisor, gets his
ideas, and has the supervisor work out
the details. Sometimes the appren-
25S
Woodruff: The Machinist Apprentice
259
tice supervisor will himself initiate a
new development for the benefit of all
departments.
This real personal interest and re-
sponsibiKty on the part of the shop
management is the most essential fea-
ture of an up-to-date apprenticeship
program. If we were to stop there,
however, our plan would be almost
exactly identical with the old natural
apprenticeship. In order to assure a
broad and thorough training under
modern conditions, it usually is
necessary to add scheduled shop
assignments, and also to consider the
apprentice's immediate supervisor or
foreman as an instructor.
One plan which has been found
effective is to consider the four-year
apprenticeship not as four years, but
as forty-eight months; and to divide
this into sixteen units or three-month
periods, each devoted to a specific
machine tool or other definite assign-
ment. Notified by the tickler in the
apprentice supervisor's office, the boy
is moved promptly from one assign-
ment to another every three months.
Such a schedule insures complete and
varied experience, and does much to
hold the boy 's interest, when it other-
wise might lag. It is also an assurance
to parents that the boy's training is
not being forgotten in the rush of pro-
duction processes.
Of course, the mere practice of
changing the boy's assignment every
three months will not in itself give him
the necessary training. Even more
important is the instructional function
of the immediate supervisor or foreman.
The foreman 's stimulus and inspiration
for assuming an instruction attitude
comes from two sources: (1) His own
immediate superior, the shop superin-
tendent or general foreman, whose
personal interest and responsibiHty are
referred to above, and (2) the appren-
tice supervisor, who is in constant
cooperation and ties in the foreman's
efforts with the apprenticeship pro-
gram of the entire plant. In practice,
under proper conditions, we find each
foreman taking a personal and fatherly
interest in his boys, with a determined
resolution to turn out machine shop
men who will compare favorably with
those produced by the plant as a
whole.
Another necessary item is technical
or class-room instruction, which will
naturally include mathematics through
trigonometry, followed perhaps by a
course in practical mechanics. There
is also a thorough course in mechanical
drawing^ followed by machine design.
The one big thought to keep in mind is
to make the subject matter as practical
as possible and to teach pure theory
as Httle as possible. Try to state all
problems in terms of actual cases which
arise or might arise in the shop.
Where your shop has special problems
pecuhar to it, endeavor to work these
into the course. Since technical in-
struction for apprentices was installed
at our shops five years ago, we have
found the Shop Engineering courses
developed at Pennsylvania State Col-
lege, and now also available through
Rutgers University, to be very satis-
factory as a basis for text and problem
material.
Having sketched the four main
factors, namely, (1) the shop execu-
tive, (2) the shop schedule, (3) the
foreman, and (4) technical instruction,
we can now look at other possible
260
Woodruff: The Machinist Apprentice
features which may add to the general
value of apprenticeship. The follow-
ing provide a broader training and also
make it more attractive both to the
apprentice and his parents.
1. The Company Magazine or House
Organ. If you have such a publication
available for even a lunited circulation
see that your apprentices get personal
copies of each issue.
2. Library and Trade Magazines. A
small but comprehensive library of
books on machine shop practice and
related subjects, as well as such shop
magazines as "The American Machin-
ist" and "Foundry," can be pro\'ided
at small cost.
3. Technical Talks. Once every
two or three months have one of your
technical experts (the metallurgist,
tool designer, etc.) talk to the assem-
bled apprentices, on "The Nature and
Use of Metals," or "Practical Prob-
lems in Tool Design," etc.
4. Shop Visits. Two or three times
a year have all the apprentices visit
some one department, in small groups
of five or six, each group in charge of
a foreman of the department being
visited.
5. Athletic Teams. Select a good
coach from among your own employees.
Organize apprentices in such sports as
baseball and basketball. Play the
local high schools and preparatory
schools. A good school spirit helps in
apprentice training.
6. Machine Tool Ldterature. All the
machine tool manufacturers have large
amounts of literature, catalogs, bulle-
tins, and manuals which they are glad
to give away to people who will put
them to proper use. When an appren-
tice goes on a new machine give him a
booklet or a manual describing that
machine, written by the firm which
made it.
7. Loan of Tools. A well selected
set of standard measuring tools and
instruments, with a suitable tool box,
would cost the apprentice SI 00. 00 or
more in a retail hardware store. By
taking the discount the same set costs
the Company considerably less.
Tools may be loaned to the apprentice
in lots of 3 or 4 as he goes through his
training period. They should become
his property upon successful comple-
tion of apprenticeship.
8. The Merit Wage. Don't keep all
of your apprentices at one dead level,
the satisfactory boy at the same hourly
wage rate as the boy you are about to
fire. Provide an additional two to
four cents more an hour on your rate
schedule for the Grade A apprentice
who is taking full advantage of his
opportunities and is really making
good in both his shop and class work.
The boy thus begins to learn the lesson
of real life, that financial returns for
any work are seldom entirely stand-
ardized. The exceptional man makes
exceptional money.
It is easy to make the criticism that
if we do all these things we are com-
mitting the crime of coddling. Some
say, and rightly so, that too much is
done for young people now-a-days.
They have no opportunity to use their
own initiative and help themselves.
In the old days which a good many of
us remember, there were plenty of
chores to do, such as chopping firewood
and carrying in the coal. Now-a-days
we light the gas and turn on the elec-
tric light to accomphsh the same
purposes.
Woodruff: The Machinist Apprentice
261
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THE PERSONNEL JOURNAL, VOL. VI, NO. 4
262
Woodruff: The Machinist Apprentice
It is unquestionably true that with-
out real effort there is no growth.
This rule apphes to the mental and
moral as well as to all the other phases
of our personal development. Ad-
mitting that the danger of coddling
the apprentice is real, the advantages
to be derived from giving him these
additional privileges are nevertheless
great. The question is how to avoid
the one and at the same time attain
the other.
The answer is, emphaticaltyj that it
can be done by maintaining all extra
activities (beyond shop work and
technical studies) as rewards for the
able and the strong. The only appren-
tice who should be allowed the extra
privileges is the Grade A apprentice.
He should be required to attain and
maintain a high standard (say 85 per
cent) in both shop work and class work.
This requirement may seem unduly
high, but we have found that it is
entirely reachable — that any boy who
can secure admission to the Course can
make the grade if he so desires. All
Grade A apprentices should enjoy
these additional advantages referred
to above: (1) Company and Trade
Publications, (2) Library and Techni-
cal Magazines, (3) Technical Talks,
(4) Shop Visits, (5) Athletic Teams,
(6) Machine Tool Literature, (7)
Loan of Tools (finally given), and (8)
The Merit Wage. From 75 to 90 per
cent of the apprentice body should be
enjoying full privileges at all times as a
result of Grade A standing, if the plan
is properly administered.
There are two fundamental rules to
follow in the awarding of these extras;
(1) The privilege should be granted
without question when earned, and (2)
should just as summarily be withdrawn
from the unsatisfactory apprentice.
As you go along take pains both to be
fair and seem fair at all times.
Authorities on Boy Scout Work and
Y. M. C. A. activities all make the
point that for an older man to assert a
proper influence on a boy's ideas and
conduct that man must be absolutely
square from the boy's point of view.
There is only one safe rule and that is
to "avoid the appearance of e\'il."
Otherwise you will lose many good
boys and those whom you keep will
have difficulty in being loyal if they
feel that you have been unfair.
For a bird's-eye view of a modern
machine shop apprenticeship the
reader is referred to table 1, which
shows graphically some of the forces
which mould and develop the boy
during the training period, and which
also gives some indication as to his
future possibilities after graduation.
The table is not based on actualities
except as to the Training Program
which only a few Apprentices have
thus far completed. It is rather a
reasonable estimate of the probable
results of such training. It disregards
the question as to whether a Graduate
Apprentice remains with the Company
or not. Probably 10 to 25 per cent
will find their future elsewhere. The
lower part of the table indicates the
number who will probably rise — not
necessarily the exact line of promo-
tion.
Manuscript received September 12, 1927.
Summer Work During the College Course
By Alice I. Perry Wood, Wellesley College
Dr. Wood has summarized in brief the results and conditions
of summer employment of one class at Wellesley College.
WHEN college students are The summers during which they
making summer plans for were employed run as follows:
work, it is of interest to re\'iew
f .1 1, J T,- r One summer workers:
some of the results and conditions oi -c,- , „
r irst summer 11
their employment in the years during Second summer 33
the residence of a typical class in Third summer 23
college. Two summer workers:
The senior class at Wellesley College ^^^^^^ ^^<i ^^''^ summers 19
1 1 , j^T, ,1 1 I- 1 First and second summers 15
was asked to fill out a blank which -o- 4. j ^.i,- j o
First and third summers 3
gave the following facts regarding their
summer positions during the three It appears that after the sophomore
years of their residence at Wellesley, and junior years in both cases the
that is, the summers following the student is more Ukely to undertake
freshman, sophomore, and junior year, summer work, rather than imme-
respectively : (1) type of work; (2) diately after the freshman year, the
how secured; (3) length of time em- summer after the junior j^ear being
ployed; (4) paid or volunteer work; most frequently used in this way.
(5) amount earned; (6) value as voca- The varv'ing lengths of summer jobs
tional experience. appear in table 2, gi\'ing, in approxi-
The returns out of a class of 320 mation only, the number of weeks
were 139, showing that at least 43 per represented by these jobs. In some
cent of the class had held summer cases "piece work" or irregular em-
positions, ployment made it impossible to get
In examining the answers to these an exact estimate of the time.
questions it was found that some were In regard to the tjT)es of work done,
not definite enough to be strictly tabu- the repUes show a wide variety, as
lated, since they afforded only general seen from the follo'U'ing list, given in
information, or the work was of an terms of the jobs, rather than of the
independent or indi\adual nature, not students employed.
measured by time or season. Table 1, ^ ,
, . r .-I Counselors at camp 34
however, gives a summary oi the -p. ,- i • i r „,•+,•
' ° •' Domestic work, including waitmg on
approximate length of time and the table and care of children 24
amounts earned by the 139 students. Clerical work 21
263
264
Wood: Summer Work During College Course
TABLE I
Numbers of summers emploj^ed
Paid work
Volunteer work
Combination of paid and volunteer work
Gross amount earned
*Average amount earned
fLargest amount earned by any one student.
THREE
SUMMERS
34
24
4
6
3,833.25
S227.75
$835 .00
TWO SUMMERS
37
24
4
9
3,058.00
$183.51
$575 .00
ONE SUMMER
68
52
13
3
2,804.00
$50.98
$230.00
* Average earned per summer, $64.32.
t Largest amount earned by one student in a single summer,
Tutoring and teaching 18
Social work 10
Library work 10
Vacation Bible schools 10
Positions in banks 9
Telephone operators 6
Art work 6
Newspaper work 5
Laboratory work 5
TABLE 2
<
a
a
a
0
o
>
More then 10 wpek.s .
33
15
12
54
2
16
8
20
14
7
3
11
2
10 weeks. . .
1
9 weeks
1
8 weeks
12
7 weeks
0
6 weeks
3
5 weeks
0
4 weeks
14
3 weeks
5
2 weeks
8
Less than two weeks
0
Not stated
or undetermined.. . .
3
Average length of job, 6J weeks.
Average earned per job, $64.32.
Other replies gave a scattering of
occupations, such as typewriting and
stenography, dri\dng an automobile,
working in a department store, work
in a museum, life-guard and swimming
teacher, curator of an art shop, factory
work, operating calculating machines,
bee-keeping, etc.
Perhaps the most significant answers
are those in regard to the vocational
value of the work. The following hst
gives a general outline of the answers
received.
Gave a glimpse of the world of
business 21
Gave experience in teaching 21
Learned to work with people 21
Learned different side of life or differ-
ent kinds of people 13
Learned something new: library
cataloging, hospital work, typing,
switchboard, etc 12
Made more independent or gave a
sense of responsibility 10
Gave actual experience in something
in which they were already inter-
ested 9
Some of the answers showed marked
inteUigence of choice^ in that the sum-
mer work was used as an apprentice-
ship for future work. An architect's
office afforded experience for the future
architect, the hospital for one who
intended to study medicine, proof
reading for a would-be advertiser, and
social work for a would-be social
worker. Some experimented with
library work. One who was interested
in ranching undertook the work of a
Wood: Summer Work During College Course
265
guide; and in several cases those in-
terested in department store work
took positions of selling. Equally
valuable for some was the discovery
that they did not Uke certain kinds
of work.
It is this latter attitude toward work
as an apprenticeship that should be
encouraged. Out of this group of 139,
only a small number mentioned this
aspect of the work. Perhaps an ex-
planation of this fact is that these
positions are for the most part secured
rather casually, usually through the
family or friends, or by one's own
appKcation as chance offers. Only a
small proportion were secured through
the college bureau. This to a large
extent wiU always be true regarding
such temporary positions, but it is
desirable that the college bureaus be
increasingly the source of positions, so
that there may be an attempt to make
the summer work more significant. As
the tendency to seek summer posi-
tions increases, the opportunities wall
undoubtedly become more abundant
and varied, and thus of value to a
larger number.
It is highly desirable that the college
take possession of some at least of the
no-man's region of the summer vaca-
tion, and make it of use. This has
been done in individual cases by sug-
gesting reading hsts and by advising
summer schools, but it is only recently
that the college has taken cognizance
of the fact that the summer may be
used to fill out the content of the
hberal arts curriculum with vocational
training or experience. College ap-
pointment bureaus have been working
with the summer positions for a
number of years, with steady increase
of calls. Associations hke the summer
camps have organized their placement
service; social organizations have
Junior Week, and similar opportuni-
ties; laboratories take summer workers,
and there are now innumerable oppor-
tunities for vocational experience
awaiting organization, and eminently
suitable for the undergraduates.
(Manuscript received May 23, 1927.)
Psychological Testing in a Women's
College
By Margaret R. Davidson and Andrew H. MacPhail, Brown University
Testing of freshmen was introduced in the Women's College in
Brown University in 1923. The four year program of testing
is here brought under careful scrutiny to find out what results it
has produced for the assistance of the versonnel office. The un-
usually high relationships which the authors have uncovered will
encourage all research workers on personnel problems.
This report covers four years' use of the Brown University Psycho-
logical Examination in the Women's College of that University.
Correlations between test scores and academic work centered about
0.50 to 0.55, rather high compared with what other colleges have found.
For the first two years in college, students in the lowest tenth in test
scores received seven or eight times as many failing grades as students
in the highest tenth.
Students whose test scores are in the lowest tenth of the class have
about an even chance of spending more than one year in college and
about one chance in three of remaining to begin their senior year.
Over three-quarters of the students with academic averages of 85 per
cent or more for the first one or two years in college obtained test scores
in the upper half of their class. Over three-quarters of the students
with academic averages of less than 70 per cent for the first one or two
years scored in the lower half of their class.
Two-fifths of the students refused registration because of poor work
during or at the end of the freshman year come from those scoring in the
lowest tenth, and nearly half from the lowest fifth.
Rank in the preparatory senior class, weighted according to the size
of the school and its test scores, and then combined with the person 's
test score, correlates 0.70 with freshman academic grades.
THE psychological examination was confined to men students at the
of students at Brown Uni- University. The results obtained
versity was introduced in 1918 were of sufficient significance to make
by the late Dr. Stephen S. Colvin and, it desirable to introduce a similar pro-
sin ce that time, all entering students gram at the Women's College and,
have been examined annually during accordingly, in September 1923, the
the week preceding the opening of Brown University Psychological
college. Until the fall of 1923 the Examination was administered to the
administration of psychological tests entering class of women. The psy-
266
Davidson and MacPhail: Testing in College
267
chological testing has continued annu-
ally under the direction of Dr. Mac-
Phail as one of the activities of the
Committee on Educational Advice and
Direction of which Professor Kenneth
O. Mason, Dean of Freshmen, is
Chairman. The results are placed at
the disposal of the Personnel Depart-
ment of the Women's College where
they are subjected to interpretation
and statistical analysis under the im-
mediate direction of Miss Davidson
who is Director of that department.^
For a number of years, vocational
arrangements for the interviewing of
students and the collecting and co-
ordinating of information about each
student. In addition to providing in-
formational lectures bearing on various
vocations, the department also oper-
ates as an appointment bureau to aid
students in securing part-time work
while they are in college as well as
assisting them in securing positions
after graduation. The work of the
personnel department is conducted in
close cooperation with, and responsi-
bility to, the Dean of the Women's
TABLE 1
Correlations between the Brown University psychological test score and academic averages for
periods indicated
Class of 1927
Class of 1928
Class of 1929
Class of 1930
Classes of 1927 and 1928*
Classes of 1927, 1928, 1929*
Classes of 1927, 1928, 1929, 1930
* Data combined.
Semes-
ter I
0.56
0.55
0.57
0.47
0.55
0.53
.\CADEMIC .4.VE RAGES
Semes-
ter II
0.45
0.47
0.40
Year I
0.58
0.54
0.54
0.47
0.53
0.49
Year
II
0.49
0.42
0.42
0.45
0.46
Year
l+U
0.57
0.52
0.49
0.54
0.49
Year
III
0.43
0.46
0.44
Year
I+II +
III
0.47
0.49
0.47
Year
I+II-I-
III+IV
0.43
guidance work was conducted by Miss
Florence Jackson^ who came to the
college two or three times each year
but, in September 1924, Miss David-
son took complete charge of what is
now a definitely and well organized
Personnel Department which makes
^ Miss Davidson will be succeeded in the
fall of 1927 by Miss Eva Mooar.
^ Miss Jackson was, for a number of
years. Director of the Appointment Bureau
at the Women's Educational and Industrial
Union in Boston and is now engaged in vo-
cational guidance work at a number of col-
leges throughout the countrj'.
College. There is also an advisory
faculty committee.^
CORRELATIONS OF TESTS WITH ACA-
DEMIC STANDING
The general relationship found to
exist by comparing psychological
scores with academic performance
compares very favorably with find-
' The work of the Personnel Department
of the Women's College is described in more
detail on pages 220-221 of the Journal of
Personnel Research, Vol. V, No. 5, Septem-
ber, 1926.
268
Davidson and MacPhail: Testing in College
ings reported by many institutions
throughout the country. The coeffi-
cients of correlation obtained by the
Pearson Product Moment method
have been summarized in table 1.
Coefficients ranging from 0.47 to 0.57
were found for four consecutive classes
between psychological scores and
academic averages for the first semes-
ter. A pile-up of similar data from
three and four classes combined yields
coefficients of 0.55 and 0.53 respectively.
the thirty-two coefficients in table 1 is
about 0.50 which is about seven points
higher than the central tendency of
similar coefficients that have been re-
ported by higher institutions over a
number of years. About two-thirds
of those reported fall between 0.30 and
0.50 with a central tendency of 0.40 to
0.45.*^
The relation of psychological scores
to academic achievement can be shown
in another way by comparing the per-
TABLE 2
Academic
course grades related to certain psychological deciles
PSYCHOLOGICAL
DECILE
ACADEMIC COURSE GRADES
TOTAL
A
B
C
D
E
per cent
First
38
37
23
1.5
0.5
100
First 3 }-ears (Class of
Second
16
42
33
7
2
100
1927)
'
Ninth
6
33
38
17
6
100
-
Tenth
3
16
35
31.5
14.5
100
First
28
39
24
6.5
2.5
100
First 2 years (Classes
of
Second
18
40
32
8
2
100
1927 and 1928)
<
Ninth
4
24
46
17
9
100
>
Tenth
2
16
37
30
15
100
r
First
30
41
23
4
2
100
Freshman year (Classes
of.
Second
16
45
30
7
2
100
1927, 1928, 1929)
'
Ninth
3
22
47
20
8
100
.
Tenth
1
12
40
31
16
100
It is interesting to observe that this is
about ten points higher than for similar
data obtained from the men students.'*
The table also shows a coefficient of
0.53 obtained from three classes com-
bined between psychological scores and
academic average for the entire fresh-
man year. The central tendency of
* See pages 48-56, School and Society,
July 11, 1925, "Some Practical Results of
Psychological Testing at Brown Univer-
sity," W. R. Burwell and A. H. MacPhail.
centages of A 's, B 's, C 's, D 's, and E 's
received by various psychological
groups for various periods of time.
This method of demonstration requires
the tabulation of each separate course
grade secured by every student. The
following tables show the distribution
in per cent of the various academic
letter grades made by several psycho-
' See pages 27-30, "Intelligence of Col-
lege Students," A. H. MacPhail, Warwick
and York, 1924.
Davidson and MacPhail: Testing in College
269
logical groups over a period of three
years, over a period of two years, and
for the freshman year.
Table 2 shows, for example, that 71
per cent of the letter grades received
in the freshman year by students in the
highest psychological decUe have been
better than C and only 6 per cent of
their grades have been below C. The
corresponding figures for students in
the lowest psychological decile are 13
and 47 per cent. Whether the period
of time covered is one, two, or three
?C-.0. »0 20 30
V « e . It I
HO
bility of failure to remain longer than
a certain length of time in college, the
basis of the prediction being psycho-
logical scores made at the time of
entrance. Table 3 shows the results
of follow-up studies made of the two
highest and the two lowest psychologi-
cal deciles for several classes combined.
The data from three classes show that
only 3 per cent of the students scoring
in the highest psychological decile
leave college before the sophomore
year, but fourteen times as many, or
50 6p
70
SO <^-p \ eo
Hi^HcstL
1
2^
'3
Iwowcst I
9>K| V/////////////A
^^r
Key
A's
B's
C'a
D's
E's
Fig. 1. Academic Course Grades for Three Years Related to Certain Pstchological
Deciles
(Illustrates graphically the first part of table 2)
years, not more than 2.5 per cent of the
grades received by students in the
highest psychological decile have been
failing whereas 15 per cent of the
grades made by people in the lowest
psychological decile have been failures.
An examination of the careers of
students scoring in the highest and
lowest psychological groups shows that
strikingly different degrees of mor-
tality prevail. A study of the related
data from this point of view leads to
the establishment of ratios of proba-
43 per cent of those in the lowest decile,
leave. The corresponding figures for
leaving before the junior year are 9.5
and 50 per cent respectively and before
the senior year, 11 and 66 per cent.
Another way of putting it is that a
student whose psychological score
places her in the lowest decile of her
class has very little better than an
even chance of spending more than one
year in college and only about one
chance in three of beginning her senior
year. An interpretation of the data in
270 Davidson and MacPhail: Testing in College
terms of quintiles shows that roughly
only one out of twenty in the highest
quintile is eliminated before the sopho-
more year as against seven out of
twenty from the lowest.
year, for two classes through the
sophomore year, and for three classes
through the freshman year. These
data are summarized in table 4. It is
worthy of note that the records of three
TABLE 3
Morlalily* in high and low psychological deciles for various periods of lime
TIME OF LEAVIKG
Before Sophomore Year.
Before Junior Year
Before Senior Year
* In per cent of cases
PSYCHOLOGICAL DECILE
1
High
2
9
10
Low
3
6
19
43
9.5
15
45
50
11
22
44
66
DATA FROM CLASSES OF
1927, 1928, 1929
1927, 1928
1927
Soph. Junior '' Senior
Yr. Yr. Yr.
Fig. 2. Mortality in Lowest Psycho-
logical Decile
Black areas show percentage leaving col-
lege before the time indicated. Approxi-
mated on data from the classes of 1927, 1928,
and 1929, inclusive. See table 3.
TEST SCORES OF GOOD AND POOR
STUDENTS
Interesting results have been secured
by comparing the psychological test
scores made by students who have
done good academic work with the
scores made by those who have done
poor work. For the purposes of such
a comparison, there were available the
data for one class through the junior
classes combined show that no student
who scored in the lowest psychological
fifth of her class had an academic
average for the first year of 85 per cent
or over while nearly half (48 per cent)
of those who made such academic
records came from the highest psycho-
logical fifth of their respective classes.
On the other hand, nearly half (44 per
cent) of those who did poor academic
work, i.e. less than 70 per cent, made
psychological scores that placed them
in the lowest psychological fifth of
their classes. Data from two classes
over a period of two years show that no
student who scored in the three lowest
psychological deciles made an aca-
demic average as high as 85 per cent.
Over half (56 per cent) of those who
did poor academic work came from the
three lowest psychological deciles.
Data from one class over a period of
three years show that no student who
scored in the three lowest deciles had
an academic average for the three
years as high as 85 per cent and no
Davidson and MacPhail: Testing in College
271
student who scored in the three highest
deciles failed to attain an average of at
least 75 per cent.
The significance of psychological
scores seems easily observable when
the records of those who dropped out
of college on account of poor work are
examined. The data from the tkree
classes that have completed their
from Classes
cases.
1927, 1928, 1929; 29
PSYCHO-
LOGICAL
DECILE
Per cent ,
10
9
8
7
6
5
4
3
2
Low
41
7
21
10
14
3.5
3.5
1
High
Nearly one-half (48 per cent) of those
who left college because of poor work
TABLE 4
Comparative distribution [in per cent of cases) of the psychological ratings (in deciles) of
students doing (1) good (2) poor academic work
ACADEMIC AVERAGE FOR
3 YEAJ8
ACADEMIC AVERAGE FOB
2 YEARS
ACADEMIC AVERAGE FOR
1 YEAR
DECILE*
85 per cent
or over for 3
years (14jt
Less than
75 per cent
for 3 years
(8)
85 per cent
or over for 2
years (20)
Less than
72 per cent
for 2 years
(23)
85 per cent
or over for first
year (63)
Less than
70 per cent
for first year
(61)
1 (high)
2
3
4
5
6
7
8
9
10 (low)
per cent
36
7
7
22
7
7
14
per cent
12.5
25
12.5
12.5
12.5
25
per cent
35
20
5
10
15
5
10
per cent
9
13
4
9
9
21.5
13
21.5
per cent
37
11
14
6
13
8
6
5
per cent
2
2
3
7
13
11
18
13
31
100
100
100
100
100
100
Data from
classes
1927
1927, 1928
1927, 1928, 1929
* Deciles determined by scores made by each class.
All psychological deciles referred to in this paper are of this sort.
t Figures in parentheses indicate number of cases.
freshman year since psychological test-
ing was begun at the Women 's College
are summarized below. The table
shows the distribution in per cent of
the psychological ratings by deciles of
students leaving college on account
of inferior work during or at the end of
the freshman year. The data are
were students who fell in the lowest
psychological fifth. Evidently for
each student who leaves college and
who scored above the average for her
class psychologically, there are about
13 who scored below the average.
These same data are illustrated graphi-
cally in figure 3.
272
Davidson and MacPhail: Testing in College
PREDICTIVE VALUE OF PREPARATORY
SCHOOL STANDING
In this paper, attention has thus far
been confined to the amount of rela-
tionship that has been found to exist
between psychological test scores and
quality of academic work done. Of
course, many other factors enter into
academic success but up to date the
most serious and carefully investigated
schemes for predicting probable suc-
cess in college have been confined for
the most part to evaluating, both
i
4th 3rd 2nd
Qulntiles
High-
est
Fig. 3. Psychological Status of Stu-
dents Leaving College During or at
End of the Freshman Year Be-
cause OF Inferior Work
Forty-eight per cent of those who left
scored in the lowest psychological fifth.
singly and in various combinations, the
predictive values of preparatory school
averages, performance on entrance ex-
aminations, and scores made on some
kind of psychological examination.
Because these first two measures are
not ordinarily obtained for the ma-
jority of students at Brown, another
index which is known for practically
all entering students was studied to
determine to what extent it really was
of value as a predictive measure by
itself and when combined with a psy-
chological score. Each preparatory
school principal is asked to state,
among other things, the position occu-
pied by each candidate in the graduat-
ing senior class and the number of
students in that class. For example,
the record of a candidate for admission
may show that he stood seventh in
a graduating senior class of fifty
members.
About a year ago, the members of
two classes were arranged in the order
of their average grades during the first
semester and it was provoking of in-
terest to note that in the lowest aca-
demic quarter of the class there was a
clustering of students who came from
schools graduating less than one hun-
dred students (all of whom were not
necessarily preparing to enter college)
and that in almost every such case the
student had a low psychological score.
In the class of 1928, all of the students
who came from schools graduating less
than fifty students and who had psy-
chological scores placing them in the
lowest fifth stood in the lower half of
their college class academically, while
90 per cent of those from the same type
of school but with psychological scores
in the highest fifth stood in the upper
half of their coUege class. Further
examination of these two class lists
suggested the procedure of weighting
a student's rank in her senior class
according to the size of the school and
her psychological score.
The first step in developing a weight-
ing scheme was to classify the schools
from which students enter Brown into
different types according to size, as
follows :
Davidson and MacPhail: Testing in College
273
I. Schools sending two-thirds of their
graduating class to college.
II. Schools graduating over two hundred
students.
III. Schools graduating between one hun-
dred and two hundred students.
IV. Schools graduating between fifty and
one hundred students.
V. Schools graduating less than fifty-
students.
Each student 's position in her graduat-
ing class in preparatory school was
expressed in terms of a scale based on
the normal distribution curve calling
the mean 50 and sigma 10. The high
school rankings thus obtained were
then subjected to the following system
of weighting which was derived
through preUminary experimenting
which is not described here.
High school sigma rankings of 65 or more
1. Remained unchanged in cases from
high schools of Classes I, II, III.
2. Were dropped to 62.5 in the case of
Class IV schools if the students
scored in the lowest psychological
half of the entering freshman class.
3. The ranks of students coming from
Class V schools were dropped to 62.5
if they scored below the second psy-
chological decile and were dropped
to 57.5 if they scored below the fifth
decile.
High school sigma rankings below 65
1. In the case of Class I schools, the ranks
below 50 were raised to 50 and ranks
'*"^ above 60 were raised five points.
2. Ranks from schools in Class II and III
remained unchanged.
3. In schools of Class IV the ranks of
students scoring below the fifth psy-
chological decile were dropped five
points.
4. In the case of schools of Class V, the
ranks of students who scored below
the second decile were dropped five
points and the ranks of students
scoring below the fifth decile were
dropped ten points.
The application of the scheme of
weighting just described resulted, of
course, in changing some of the original
high school ranks because of the size
of the school attended and because of
the degree of success on the psycholog-
ical examination. The high school
ranks for the members of two freshman
classes were computed and weighted
according to this scheme and cor-
related with the academic averages for
the first semester in college. For the
Class of 1929, a coefficient of correla-
tion of 0.60 was found and for the
Class of 1928, one of 0.65. This at-
tempt at arriving at an index of pre-
diction thus resulted in a coefficient
seven or eight points higher than the
best that has been obtained at Brown
using the psychological score alone.
The index in this case was rank in the
high school senior class after it has been
weighted according to size of school
and the psychological score made by
each student.
Obviously the plan just described
was somewhat comphcated and a sim-
pler procedure was sought which would
bring in both high school rank and
psychological standing. The first at-
tempt to combine these two for pre-
dictive purposes did not take the size
of preparatory school into considera-
tion. Each student 's high school rank
was expressed in terms of the sigma
scale as before and the psychological
scores were also expressed in terms of
a like sigma scale, the mean being 50
and sigma 10. The two sigma scores
274
Davidson and MacPhail: Testing in College
thus obtained for each student were
considered as expressed in comparable
terms and were simply added together.
Such combined sigma scores were ob-
tained for the same two classes (1929
and 1928) and were correlated with
academic averages for the first semes-
ter. A coefficient of 0.64 was obtained
from the data for the Class of 1929 and
one of 0.65 for the Class of 1928.
These results are substantially the
same as those obtained by the other
method although the size of prepara-
tory school is disregarded. In terms
of ease of manipulation, the second
method is much more to be recom-
mended.
It was still believed that something
might be gained by bringing in the size
of the preparatory school and so a
third scheme was employed which was
a combination of the two methods
already described. The preparatory
school senior rank, expressed in terms
of sigma and weighted according to
si2>e of school and psychological score,
was found for each student as de-
scribed under the first plan and added
to the student's psychological score,
also expressed in terms of sigma, as
described under plan tw^o. For the
Class of 1928, this index has a correla-
tion of 0.70 with academic averages for
the first semester. This is the highest
coefficient of correlation between pre-
dictive indices and college grades that
has been obtained at Brown. It is
only a gain of five points and only the
data for one class has so far been
studied. Whether it is only a chance
gain or not remains to be seen after the
data for other classes have been
studied.
SUMMARY
1. Four years of psychological test-
ing and careful follow-up studies at
the Women's College in Brown Uni-
versity have resulted in data that
promise to add much to the effective-
ness of the Registration Committee in
its selection of candidates for ad-
mission.^
2. The general relationship between
psychological scores and academic
work is indicated by coefficients
of correlation centering about 0.50.
These results are high compared with
similar data from the men and from
other colleges.
3. For the first two years in college
students in the lowest psychological
tenth receive seven or eight times as
many faihng grades (E's) as do stu-
dents in the highest tenth.
4. A student who scores in the
lowest psychological tenth of her class
has about an even chance of spending
more than one year in college and
about one chance in three of remaining
to begin her senior year.
5. Over three-quarters of the stu-
dents with academic averages of 85
per cent or more for the first one or two
years in college have scored in the
higher psychological half of their
class.
6. Over three-quarters of the stu-
dents with academic averages of less
than 70 per cent for the first one or two
years have scored in the lower psy-
chological half of their class.
* See report of Dean Margaret S. Morriss
to the President; Bulletin of Brown Uni-
versity, Vol. XXIII, N^o. 6, November,
1926; page 47.
Davidson and MacPhail: Testing in College
275
7. Two-fifths of the students refused
registration because of poor work dur-
ing or at the end of the freshman year
come from the lowest psychological
tenth and nearly half from the lowest
fifth.
8. Position (rank) in the prepara-
tory senior class, weighted according
to size of school and psychological
score and then combined with the
psychological score, yields a predictive
index that correlates 0.70 with fresh-
man academic grades.
(Manuscript received June 20, 1927.)
Vocational Histories of Psychologists
By Harry D. Kitsox, Teachers College, Columbia University
Dr. Kitson has made a real contribution to the technique of
assembling vocational information. It is gratifying to know that
similar compilations are in progress to cover eventually all the lead-
ing scientific pursuits.
Data regarding male members of the American Psychological Asso-
ciation were analyzed for truths which might benefit those considering
psychology as a career.
Ages of the men ranged from 28 to 80, with the median at 46.
Eighty-three per cent were in academic life ; of these 7 per cent were
instructors, 9 per cent assistant professors, 13 per cent associate pro-
fessors, 67 full professors, and 4 per cent presidents. The typical pro-
fessor among these psychologists received his bachelor's degree at 24,
and his professorship at 37.
Those who obtained the doctor's degree before marriage did so at the
median age of 28 and married at the median age of 33. Those
who married first did so at 28 and obtained the degree at 33. The first
group became professors at 35 and the second at 38.
IN A previous study^ the writer tion regarding the status of workers in
suggested that the psychologists various occupations,
of the United States now consti- The required data were taken from
tute a group of sufficient size to war- the files of the Research Information
rant their treatment according to the Bureau of the National Research
methods pursued in modern personnel Council at Washington; from the Year-
work. In that report were presented books of the American Psychological
the results of an investigation of the Association, and from ""VMio's Who in
turnover in the profession during the America." Like the previous inves-
preceding six years. The investiga- tigation, the present study was con-
tion has been continued this year with fined to the active members of the
an intensive study of the vocational American Psychological Association,
histories of psychologists, a technique since these may reasonably be con-
which promises to give useful informa- sidered to be the most thoroughly
defined psychologists. Men only were
^ Kitson, Harry D., "A Preliminary Per- . j- j .-. ,• omr on j.
1 u^ 1 r r) u 1 • ^ .. r> i. studied, constitutmg 397 or 80 per ccnt
sonnel fetudy of Psychologists, Psycho- ' i
logical Review, Vol. XXIII, July, 1926, pp. of the active members of the Associa-
315-23. tion. (The women were investigated
276
Kitson: Histories of Psychologists
277
by Miss Lycia Martin whose results
will be published under the title
"Women in Science.")
AGE
The first item investigated was pres-
ent (1926) age. Information on this
point was available concerning 322 or
81 per cent of the 397 active men in
the association. The per cent at each
age is shown in figure 1. In order to
psychologists. The ages of the psy-
chologists range from 28 to 80 with
the median at 46. The ages of the
zoologists are approximately the same.
ACADEMIC RANK
Of the 397 active men in the Ameri-
can Psychological Association 329 or
83 per cent are college teachers. In
making a personnel study of them we
should first distribute them according
49
55
50
25
20
15
10
5
0
n
■--
■ ■* '
. ^ ■
■-■
—
• ^ ■
— •
— 1
— ■
-r
• — ^
— 1 1 — 1
TZ 81
^^r 50 56 42 48 54 60 66
Psychologists — ; Zoologists
Fig. 1. Showing Distribution of Psychologists and Zoologists Accoeding
TO Age
have figures for comparison, ages were
investigated among the active mem-
bers (men) of an analogous group, the
American Society of Zoologists list as
of 1926.2 Ages were available for 296
or 79 per cent of the 376 active men
members of this society. The per cent
of these zoologists at each age is shown
in figure 1 together with the ages of the
^ Anatomical Record, January, 1926, pp.
61-86.
TABLE 1
Academic rank of psychologists and zoologists
PSYCHOLO-
GISTS
ZOOLOGISTS
Num-
ber
Per
cent
Num-
ber
Per
cent
21
31
44
222
11
7
9
13
67
4
21
49
54
196
2
7
Assistant Professor
15
17
60
1
Total
329
100
322
100
THE PERSONNEL JOURNAL, VOL. Vl, NO. 4
278
Kitson: Histories of Psychologists
to academic rank. Such a distribu-
tion is shown in table 1. Similar
figures are shown regarding the college
teachers in the American Society of
Zoologists. Of the 376 active men in
this society 322 or 86 per cent are
college teachers. They are distributed
as to rank as shown in table 1. Con-
ditions seem to be quite similar in the
two groups with two exceptions — -the
professor. Accordingly we may regard
them as the most highly representative
psychologists. One of our chief rea-
sons for making such a personnel
study as this is to secure a factual
basis on which a young person can
choose the vocation of psychologist.
College students frequently ask,
"What are the opportunities in the
field of psychology?" "What prepa-
re
c
c
c
c
c
c
r^
Professor
Assoc iafe P.
Assisianf P
Ph. D
instructor
Master
Bachelor
\^
)
\^
If
Zoof.
55
Chem. Math.
J4 JS
Col.
40
Chi.
44
) 55 J5 30 54 38 59
) 51 28 28 50 55 J^
) 50 29 29 50 28 29
) 29 27 2& 26 JO 51
) 26 26 24 26 25 26
) 23 25 22 22 22 22
Fig. 2. Vocational L.xdder Showing Rate of Promotion of Professors in
Various Fields of Science and in Columbia and Chicago
The figures show the median age at which the rank was reached
psychologists have more professors
(among the zoologists the 7 per cent
lacking being still at the ranks of assist-
ant professor and associate professor)
and a greater number of presidents.
VOCATIONAL HISTORY OF PROFESSORS
As may be seen in table 1 two-thirds
of the psychologists who are in aca-
demic institutions hold the rank of
ration need I make in order to succeed
in the field?" "At what rate may I
expect to progress from one step to
another?" The best answers we can
find for such questions will come from
a study of the experiences of psychol-
ogists who have arrived. We can
assemble the facts concerning their
careers and thus obtain a picture of the
route over which a new entrant into
Kitson: Histories of Psychologists
279
the field may expect to travel.^ Such
a compilation of the significant events
in the careers of these full professors
in the Association (numbering 222) has
been made. Results are shown graph-
ically in the form of a "vocational
ladder" (fig. 2).
From this ladder we can see the
median age at which the "typical"
psychologist received his Bachelor's
degree (twenty-three) and each of the
other degrees and ranks until he at-
tained the rank of professor at the age
of thirty-seven. For purposes of com-
parison compilations have been made
of the histories of professors of Zoology,
Chemistry and Mathematics. The
psychologists seem to have reached the
various rungs in the ladder a year or
two later than these other groups of
scientists.
It should be recognized that the
term "Full Professor" is a trifle am-
biguous. It may be held in a small
college where there is only one member
of the Department of Psychology, who
would naturally be caUed a Professor,
or it may be held in a large university
where there may be a dozen or more
members of the staff. A previous in-
vestigation has shown that in at least
two large institutions, Chicago and
Columbia, the professorship is reached
later than in institutions at large.'*
The figures from this investigation
appear in figure 2. They show that
whereas these scientists reached the
professorship between 34 and 37 in in-
' Kitson, Harry D., "The Scientific Com-
pilation of Vocational Histories as a Means
of Vocational Guidance," Teachers College
Record, September, 1926, pp. 50-58.
* Kitson, Harry D., "Relation Between
Age and Promotion of University Pro-
fessors," School and Society, Vol. XXIV,
No. 613, September 25, 1926.
stitutions in general, (and these figures
are probably representative also of
professors in non-scientific fields), in
the two large institutions, Columbia
and Chicago, they do not reach the
professorship on the average until 40
and 44 respectively.
Attention has often been called to
the number of psychologists who have
become college presidents. The num-
ber is actually eleven, or four per cent
of the coUege teachers. A vocational
ladder compiled from their histories
shows conditions about the same as
those for professors with the additional
fact that they became president at the
median age of forty -two.
THE doctor's degree AND MARRIAGE
Of the many facts derived from this
study which will assist in the voca-
tional guidance of would-be psychol-
ogists, we shall present but one more.
It concerns the relation between age at
time of marriage and age at which the
Doctor's degree was secured. Exper-
ienced psychologists, in counseUing
young men who would be psychol-
ogists, usually advise them to take the
Doctor's degree without delay; partly
because it is difficult to secure a posi-
tion and do good work without the
degree and the training for which it
stands; and partly because, if it is
postponed, other things are Hkely to
delay it or prevent it entirely. Among
these deterrents is marriage. Psychol-
ogists who have taken their degree
relatively late in fife are frequently
heard to say that their marriage with
its attendant responsibihties was the
retarding factor. In order to secure
exact information on this point these
vocational histories were examined
again. Of the 131 persons whose dates
280
Kitson: Histories of Psychologists
of marriage were available, 75 secured
the degree before marriage; the median
age at which they obtained it was
twenty-eight. The fifty-six who took
the degree after marriage received it
at the age of thirty-three. This seems
to indicate that in the case of marriage
before taking the degree there is a
retardation in the age of securing the
degree amounting on the average to
five years. On the other hand those
who took their degree early were
obliged to defer their marriage until
the age of thirty-three, while the first
TABLE 2
Relation between Doctor's decree, marriage
and full professorship
a s
p c
a
a
ai
<
s
0
O
a
0.
ci
Degree first: Median age
(75 cases)
28.07
33.00
3.42
5.58
32.55
27.88
5.68
4.10
35.45
37.80
fi ")«
Marriage first: Median
fi 44
group were married at the age of
twenty-eight. From these figures it
seems clear that to marry before taking
the degree delays it on the average
five years; and to take the Doctor's
degree before marriage delays that
event five years.
In order to ascertain which of these
two procedures is more efficient from
the standpoint of progression in aca-
demic rank the professors of psychology
whose dates of marriage were available
were divided into two groups — those
who took the degree before marriage
and those who took it after marriage.
The median age at which the members
of each group attained the rank of pro-
fessor was then computed as shown in
table 2. Here it is seen that those who
took the degree first became professors
at the age of 35 and those who married
first reached the goal at the age of
approximately 38. The difference of
2.35 years seems to be a real difference,
being almost forty times the probable
error of difference; and it seems to give
some justification to the warning fre-
quently voiced by older psychologists
to the effect that in order to progress
academically a young man had better
get his degree as soon as possible.
Though it estabhshes with equal clear-
ness the fact that to follow this advice
is Ukely to delay marriage about five
years. As to which procedure gives
rise to the greatest amount of happi-
ness in the long run the investigation
gives no information.
CONCLUSION
This investigation, designed to re-
veal facts about the vocation of psy-
chologist has rehed chiefly on the
study of vocational histories. An ex-
amination has been made of the largest
homogeneous group — namely, teachers
in collegiate institutions; and compara-
tive figures have been shown consisting
of similar records of professors in other
scientific fields. The investigation has
revealed facts that are of considerable
importance to a young person who is
contemplating the profession of psy-
chologist as a life work. The investi-
gation is being continued as part of a
large research among the scientists of
the United States (Doctoral disserta-
tion of C. J. Ho, Teachers College,
Columbia University). It is hoped
that by the collection of such materials
as are thus made available, provision
will ultimately be made for a more
rational recruitment of psychologists
and for a sane vocational guidance
among undergraduates in college.
{Manuscript received July 25, 1927.)
Saving Time in Testing
By Oscar W. Richards
The Otis General Intelligence Examination was given to 319 normal
adults and scores obtained with a 15 minute time limit and a 30 minute
time limit. The correlation between the two was 0.84. The rehability
of the 15 minute scores was 0.74 and the 30 minute scores 0.85. Tables
are given for conversion of scores from one time limit to the other.
THE Otis General InteUigence
Examination may be given with
a time limit, or the subject may
be allowed to take what tune is neces-
sary for him to complete the test.
Adults of average ability finish more
than half the items in the test during a
15 minute interval. This paper finds
the reliabiHty of the test to be almost
as high when it is administered for 15
minutes as it is for longer periods.
This test was given to 319 normal
adults who were asked to draw a line
under the last item finished at the end
of 15 and 30 minutes. These individ-
uals comprised 3 groups. One group
consisted of 45 probation nurses at
Massachusetts General Hospital, an-
other of about 100 college men and
women, mainly undergraduate stu-
dents, and the rest were in one of the
classes in vocational guidance at
Northeastern University.
The tests were scored as the number
of items correctly answered for 15 and
30 minute periods. The mean for the
' The tests upon which this paper is
based were made under the auspices of the
Psychological Laboratory, Boston Psy-
chopathic Hospital.
15 minute period is 37.8 and the stand-
ard deviation is 7.2 items. For the
30 minute test period the arithmetic
mean is 50.9 items, the standard devia-
tion is 7.9 items. No extra credit was
added to these scores for speed because
this amount would be directly propor-
tional, as the time was limited to 15 or
30 minutes. These scores give a cor-
relation of r = 0.84±0.014.
The scores for the odd and even
items on the test were correlated for
both the 15 and 30 minute test periods
using every fifth paper from the above
group for this purpose. The reha-
bihties for the 15 and 30 minute
periods are Vn = 0.74 and 0.85 respec-
tively. This small increase in relia-
biHty may not justify the expenditure
of twice the amount of time in the
practical use of the test.^
For the convenience of those who
may use the Otis test with the shorter
time limit, the 30 minute scores that
correspond to the 15 minute scores are
^ Similar conclusions were reached by
Hansen and Ream for a short form of the
Army test. They used a shorter form of
the test and compared the scores for differ-
ent time limits {Jour. Applied Psych., 1921,
5: 184r-7).
281
282
Richards: Saving Time in Testing
given in table 1. The 15 minute scores
corresponding with the 30 minute
scores are shown in table 2. The
TABLE 1
OBTAINED
15-MINUTE
SCORE
CORRE-
SPONDING
30 -MINUTE
SCORE
OBTAINED
15-MINUTE
SCORE
CORRE-
8PONDINO
30-.MINUTE
SCORE
20
36
36
48.5
22
38
38
51
24
39.4
40
52
26
41.8
42
53.5
28
42.4
44
55
30
44
46
56.5
32
45.5
48
58
34
47
50
59.5
TABLE 2
OBTAINED
30-MINUTE
SCORE
CORRE-
SPONDING
15-MINUTE
SCORE
OBTAINED
30-MINUTE
SCORE
CORRE-
SPONDING
15-MINUTB
SCORE
40
42
44
46
48
50
52
54
30.6
32
33.6
35
36.7
38
39.5
41.0
56
58
60
62
64
66
68
70
42.5
44
45.5
46.4
48.5
50
51.5
53
TABLE 3
OBTAINED
15 MINUTE
SCORE
CORRE-
SPONDING
30 MINUTE
SCORES-
CREDIT FOR
SPEED
OBTAINED
15 MINUTE
SCORE
CORRE-
SPONDING
30-MI.VCTB
SCO RE -f
CREDIT FOR
SPEED
20
22
24
26
28
30
32
34
41
43
44.4
46.8
48.4
50
51.5
55
36
38
40
42
44
46
48
50
56.5
60
62
63.5
66
68.5
71
73.5
observed regressions are very linear
and the above tables were read from
calculated regression lines on a graph
having a large scale. The probable
error of the score is 4.7 for the 15
minute scores and 4.2 for the 30 minute
scores. Table 3 gives the scores plus
the credits for speed that correspond
with the 15 minute scores. These
equivalents may be used with the per-
centile ranks given on the Otis Test
direction sheet.
{Manuscript received Septeviher 28, 1927.)
The Clinical Psychologist at Work'
By Richard H. Paynter
Mental Hygiene is a term which has long needed clarifying.
Because of their divergence of training and viewpoint, the psy-
chiatrist and the clinical psychologist have delayed rather than
furthered a precise statement of methods and concepts of mental
hygiene. Dr. Paynter, who is exceptionally well qualified to
speak on the subject, succeeds well in defining the province of
the clinical psychologist and his place in the mental hygiene
movement.
THERE are no college courses
that prepare a student for the
career of the clinical psycholo-
gist who must perforce collaborate
with other professional workers in the
task of correcting and improving
human conduct in every day life.
This state of affairs- is largely due to
the fact that the psychological prac-
titioner has neglected to make of his
position a study which is scientifically
analytic. In the matter of testing,
cHnical psychology carries at present
too much of the cloistered ring of
academic theorists, and in re-education
too much of the enthusiast's favorite
brand of psychotherapy. The massed
1 This article is part of a paper on "Psy-
chology and Psychometrics" that was read
before the Yale University Medical School
on April 29, 1927. It was given in the series
of lectures provided by the Commonwealth
Fund, for the purpose of relating Mental
Hygiene and Psychiatry to their basic
sciences.
2 The psychiatrist, medical examiner,
social worker and other cooperating agen-
cies are no better off in their preparation.
application of large doses of mental
treatment leads to dire results for the
patients. Chnical ps3^chology can-
not be transferred bodily from class-
room to mental hygiene clinics. Its
operations in the clinic must be care-
fully examined. In the general field
of mental hygiene there are likewise
high hghts and low lights: scientific
aims and problems being forgotten
and the worker's endeavors being
frequently at variance with them.^
It is beyond the length of this paper
to make a complete job analysis, but
it may nevertheless be interesting to
give a description of the chnical
psychologist at work. This may per-
haps be more enhghtening if we first
sketch on a brief historical background
just what the phrase mental hygiene
has come to mean and what have been
some of its principal sources of
development.
2 See author's Humanizing Psychology
in the Study of Behavior Problems in Chil-
dren, School and Soc, 1926, 24, 567-571.
283
284
Paynter: Clinical Psychologist at Work
PSYCHOLOGY AND MENTAL HYGIENE
The writer is aware that mental
hygiene has formed the subject of an
earlier lecture. To relate psychology
and psychometry to it, a few words
may not be amiss and it is hoped not
in repetition of what has been said
before. As far as he has been able to
learn the one who devised the phrase
is not known. Some writers have
credited Adolf Meyer as the originator,
but it was in use many years before
he suggested it to Clifford W. Beers.
In 1851 Dr. Isaac Ray, who was a
specialist in mental and nervous
diseases, published a book entitled
Education in Relation to the Health
of the Brain, and in 1863, another
under the very modern title of Mental
Hygiene.^ In 1899 Wilhan Burnham
published an article on Mental Hy-
giene, and William James refers to
the subject twice in his chapter on
"The Gospel of Relaxation.''^
It is only since the year 1919 that
mental hygiene has been printed in
the table of contents of the Psycho-
logical Index. Even so it does not
occupy a special place, for it is in-
cluded as a partial subtitle under
the division on Childhood and Adoles-
cence of the section on Mental De-
velopment in Man. In the latest
Psj^chological Index issued in 1927 we
find that the topic of mental hygiene
has cross-references to a division
under Social Functions of the Individ-
ual, on Degeneracy, Prostitution,
Criminology, Suicide, Dehnquency;
to a division under Special Mental
Conditions, on Psychoanalysis, Hj'^p-
* Johnson's New Encyclopedia, Vol. 10.
» Talks to Teachers.
nosis. Suggestion, Subconsciousness,
Unconscious, Sex and Personality;
and to three divisions under Xervous
and Mental Disorders, on General
Psychopathology, Psychiatry, Hospi-
tal Management, Classification of
Disorders, Diagnosis, Prophylaxis and
Treatment, Instruments and Appli-
ances, Unclassed Symptoms, Mai-,
developments and Mental Deficiencies.
Well, this motley company is on the
whole of rather a forbidding reputa-
tion for mental hygiene to be found
in. Yet they all have their mental
hygiene aspects. I had written and
once deleted that the least said about
this classification the better, as they
do give a lop-sided notion of mental
hygiene in its negative phases. In
addition to these diseases and correc-
tive aspects, mental hygiene is truly
associated with the very highest
achievements of man. The speaker
believes further that some of the
greatest contributions to mental hy-
giene have been made in studies that
were not so entitled and that did not
even refer to it.
Take for instance the results of the
work by Watson and others, showing
the dynamic effects of environmental
influences on infants and children.
They have radically changed our
views as to the part played by heredity
in the determination of character and
achievement. Is this not mental hy-
giene when better emotional stability
and fuller intellectual development
are predicted in the recognition of
this greater pliability of human nature,
about which we are now more hopeful
and in which we can have higher
faith? In the same vein we may
laud the gains in educational science
Paynter : Clinical Psychologist at Work
285
that measurement has won. Think
what it means for countless millions
of students from the nursery to the
university, all over the world, to be
saved years of fruitless labor, eye-
strain., ill-health, worries, disappoint-
ments, to go no further, in being
better taught, in having better text-
books and curricula, in being better
graded and classified. There is noth-
ing extravagant about this claim; it
is a fact accomplished by the genius
and labor of psychologists and scienti-
fic educators. If only three main
subjects are mentioned we can get a
sufficient grasp of its significance:
how to study economically and effi-
ciently, and the achievement of higher
levels in language and mathematics.
But it must not be supposed that all
students have been thus affected
favorably; the least progressive schools
have not profited at all, while the most
progressive have profited greatly.
ORGANIZATION OF THE MENTAL
HYGIENE CLINIC
The mental hygiene clinic today
exists under varying conditions. It
may be an independent organization,
or it may be connected with a variety
of institutions. Some are as follows:
Hospitals (and in out-patient depart-
ments and dispensaries), community
health centers, courts, prisons, wel-
fare organizations, department stores,
public and private schools, and in the
university. Many employ trained
psychologists, and many have psy-
chological work conducted by un-
trained persons. The problems and
methods of the psychologist differ
considerably from one clinic to another,
depending on the set-up and what the
aims are. In some cUnics the psy-
chologist may use a large variety of
tests and the interview, and also
assist in planning and carrying out
re-educational work. In other cHnics
the psychologist is confined to obtain-
ing mental ratings and reporting them
to his superiors.
The mental hygiene clinic is em-
barrassed by its success. Untrained
and ill-prepared persons are rushing
ahead in the establishment of clinics,
and are spreading through the press
on the opening day preposterous
claims of what they can do in the way
of changing human behavior. Just
because a number of socially-minded
physicians and professors of psy-
chology get together to start a clinic,
or a group of even less well equipped
school officers and ladies of leisure,
is no reason to beheve that a good
mental hygiene study will result.
There is no telHng these cUnics by
name as they choose those having the
highest significance in the community.
We have been told that chronic truants
of many years standing are cured over
night by a single talk with a proba-
tion officer! "CHnic Battles the Crime
Wave" is the heading of a recent news
item. But they never tell you just
how it is done, or show you the results
of the check-up.
The mental hygiene chnic owes
nothing to this sensational wing for
its growth. And no particular group
of speciahsts has a corner on it. It is
a fact, however, that the psychiatrists
of the state societies and the National
Committee for Mental Hygiene have
been largely responsible for the awak-
ening of public opinion to a realiza-
tion of the need of mental hygiene,
286
Paynter: Clinical Psychologist at Work
for the organization of the mental
hygiene clinic as a unit, and for its
growth and development on a working
basis. Psychologists have had clinics
for more than thirty j'cars, and they
were interested in the mental hygiene
movement from the verj^ start. The
investigations that they were quietly
conducting in the laboratories and
classrooms were yielding principles,
methods and norms that were later
to form an important part of mental
hygiene service. But it took the
psychiatrist's experience in treat-
ment, his entree into general health
matters and his prestige to make it a
practical proposition. Some of the
many titles by which these clinics are
called are; psj'chiatric, psychologi-
cal, neuro-psychiatric, child guidance,
problem, behavior, welfare, habit,
mental, mental health and mental
hygiene.
The actual investigating staff of the
mental hygiene clinic consists in
general at the present time of one or
more of the following: a psychiatrist,
medical examiner, psychologist and
social worker. The director is a
psychiatrist, and often conducts the
general medical examination. All the
workers, however, deal w^ith the in-
dividual's mental life. The methods
of the psj'chiatrist and the psycholo-
gist are in general different, though
they may each study the same or differ-
ent mental processes of the individual.
The psj^chiatrist employs the subjec-
tive method of the interview, and the
psychologist uses quantitative and
genetic methods, with the interview in
certain parts of his work. Remedial
work is done by each; where the
direct point of attack appears to be in
the emotions the psj'chiatrist handles
the individual; where the intellectual
or educational domains need attention
the psychologist handles the individ-
ual. As the fusion of all mental
activities is close and as both workers
deal rarely with only one of them,
there can be no advantage in pro-
fessional walls. Occasionally the two
workers see the same child for different
speciahzed things, or over different
periods of time. Both the psychiatrist
and psychologist study the mental
life in relation to the individual's en-
vironment at home, in school, outdoors,
etc. The psychiatrist is better able
to study certain aspects of the mental
life in relation to the individual's
bodily activities, which is the main
task of the medical examination.
Finally the social worker collects a
history of the individual, studies his
mental life through the operations of
the environmental stimuli, and helps
to adapt him better largely through
changing these stimuli. The actual
examinations and treatments are
closely inter-related and interdepend-
ent. A mental hygiene study is a
composite account of all of them.
CONCEPTIONS OF MENTAL HYGIENE
Though there is a variety of defini-
tions of mental hygiene, it may be
interesting for the purpose of concise-
ness to propose a definition on the
basis of the mental hygiene study.
Thus the following factors and condi-
tions are part and parcel of human
behavior as we work with it; physical
conditions, psychological activities,
educational achievement, social rela-
tions, religious background, vocational
outlook, economic status, cultural and
Paynter: Clinical Psychologist at Work
287
material en\aronments. From the
manifold problems, methods and activ-
ities involved therein we may expect
that mental hygiene cannot be easily
narrowed. And yet we may say
briefly that mental hygiene is the
study and improvement of the bodily,
mental and social reactions of the
individual with the view of making
and keeping him as eflficient and con-
tented as possible.
In referring to the realization of the
ideal of mental hygiene, W. S. Taylor^
emphasizes prevention, and covers
approximately the same grounds when
he says that
These forms [of prevention] are essentially
the following : A eugenic policy which would
prevent the birth of the mentally useless;
physical welfare, including fresh air, sun-
shine, and such other factors as make for
bodilj' health; adequate economic condi-
tions which would eliminate undernourish-
ment and over-work; the social situation,
involving, for example, elimination of
avoidable ostracism, and supplying instead
wholesome personal associations; and
finally, what might be called educational
methods — the inculcation of sound habits,
ideas, and attitudes in general. These
educational means are of great hygienic
importance, especially for the more intel-
ligent minds, and are accordingly of great
interest.
Wm. Burnham has given the most
elaborate presentation of the subject
of mental hygiene.''' From the stand-
point of direct personal appHcation in
the conduct of life we may refer
briefly in passing among the psycholo-
gists to William James, G. Stanley
Hall's Morale in particular, the last
* In his chapter on "Mental Hj-giene"
in Readings in Abnormal Psychology and
Mental Hygiene, 1926, p. 743,
■ The Normal Mind, 1925.
chapter in E. L. Thorndike's Ele-
ments of Psychology, R. S. Wood-
worth's primer on the Care of the
Body, and Mental Adjustments by
F. L. Wells.
One may perhaps naturally expect
that writers would in general agree
as to what mental hygiene is. But
it becomes quite a different thing
when they emphasize one aspect of it
to the exclusion of others. It is most
commonly regarded as an art and
scarcely ever spoken of as a science,
or an applied science or a technologi-
cal discipHne. It may be worth
while to see how these three interpreta-
tions of mental hygiene arise and
fuse. In the first place mental hy-
giene is founded on a number of
sciences, and on their appUcations.
To mention some of the most impor-
tant ones by name: phj'siology, psy-
chology, psychiatry, medicine, sociol-
ogy and mathematics.^ They are of
varying degrees of purity and inter-
dependence. From the standpoint
that mental hygiene employs their
principles and methods, it is a com-
posite technological discipline. The
possession of knowledge about them
and the skillful execution of their
practical applications to a case at
hand is all that we can really mean
when we say that mental hygiene is
an art. To the worker mainly inter-
ested in the conduct of the examina-
tions and in changing the individual's
beha\'ior for the better, mental hygiene
is an art. But it cannot reach the
level of art unless the technical
principles have been mastered as with
the violin.
8 Outside of the sciences, E. E. Southard
would include literature and philosophy.
288
Paynter: Clinical Psychologist at Work
Another worker may be engaged in
discovering new facts or conditions of
human behavior and in developing new
methods of changing it. While thus
adding to the sum total of our scienti-
fic knowledge he makes of mental
hygiene a science. As in other fields
of inquiry there are fewer original
workers than there are technicians or
as we may say in a specialized sense,
artists. The research worker is of
rarer make-up and requires very
special training in scientific methods.
Now workers vary in the degrees of
their knowledge and applications of
the principles and methods of their
science, as they do in the reliability
and originality of their research.
The best general practice would per-
haps require some of each in the make-
up of the worker. There is no sharp
dividing line, for we know that the
technological worker may be interested
in discovering things in a particular
case, as the scientific worker discovers
facts from larger groups for applica-
tion to particular cases. Nor are
all good workers balanced by these
two types of activities, the former
may be totally uninterested in science,
and the latter may be devoted to it.
Here, as elsewhere, mental hygiene is
what the worker makes it.
Metaphorically speaking, the mental
hygiene worker plays on instruments
to bring out rhythm, harmony and
melody, no less than does Kreisler or
Paderewski. The musician's instru-
ment offers no resistance, at least of
an active contrary sort. The mental
instrument, on the other hand, gener-
ally rebels with discords and unreliable
time to the efforts of the mental
hygienist. Neither in variety nor
comple.xity do musical instruments
compare with human beings. It is
consequently easier to arouse sublime
feelings through the rendition of a sym-
phonic poem on musical instruments
all attuned than it is to correct phys-
ical disease, repair broken spirits,
eliminate discords and devastating
fears so that we can assist individuals
to scale the heights of achievement.
Woodworth wrote about twenty
years ago, that "Psychology and
psychiatry'' have grown up in relative
isolation from each other" as did
medicine.^ Social work also seemed
to have had little to do with them.
Today I question whether this condi-
tion has much improved. To be sure
for some years they have been related
in clinics through cooperating on cases,
but these have been largely surface
contacts. In certain clinics one dis-
cipHne would dominate the other to
the point of bare recognition. On the
whole there has been only a slight inter-
change or adoption of principles and
methods in their actual developments.
Psychiatry still abhors measurement.
Social work operating without guid-
ing measures in a fair proportion
of cases still endeavors to better
human material that is unadaptable
or long after it has passed the dead
line of improvement. Some schools of
psychology still march ghbly on deny-
ing emotional effects on the intellect
and ignoring the powerful effects of
environmental stimuli. "What we
need," says Cattell, "is a science that
will coordinate all efforts to alter
' Psychiatry and Experimental Psychol-
ogy, Proceedings of the American Medico-
Psychological Assn., 62nd Annual Meeting,
1906, p. 125.
Paynter: Clinical Psychologist at Work
289
human nature or to control conduct
with the effects of all changes in the
environment that alter our behavior
or increase welfare. "^'^ The most com-
prehensive beginnings in this direc-
tion are: the broad programs of re-
search and service that are being
undertaken by the Child Develop-
ment Committee of the National
Research Council, whereby the results
of all the fields will be studied and
combined, the stimulation to teaching
and practice that is being afforded by
the efforts of this series of Yale lec-
tures, and the broadcasting of mental
hygiene principles and the establish-
ment of clinics by the National Com-
mittee for Mental Hygiene.
THE PSYCHOLOGIST AT WORK
The psychologist of a mental hy-
giene clinic has ten main steps in his
daily round of duties in deahng with
children. These duties are inter-
woven and are related to those of other
staff workers. The first information
that a psychologist gets about an in-
dividual is through the social worker's
history, which he carefully studies
and analyzes in preparation for his
examination. This preliminary step
is necessary in allowing time to sum-
marize both what is known about
him and, equally if not more important
what is not known about hhn. The
social history forms the basis of the
whole mental hygiene study, • and is
not something merely to be "glimpsed"
at, as one university professor recently
informed me. Picture for a moment
just what it shows us, even before the
individual himself appears. Laden
" Scientific Monthly, 1927, 2i, 324-328.
with all the ills that flesh and mind are
heir to, the stream of humanity flows
through the doors of the mental hy-
giene clinic from all sources of life.
In one case a social agency asks for
help in understanding and bettering
little Jimmy, whose violent and stub-
born disposition has made him the
terror of the neighborhood and a
living volcano at home. Jimmy's
mother is hard-pressed, unwed, just
reheved by his father of all her savings
and deserted with two children whom
she herself was sturdy enough to
deliver.
There is the young adolescent who
has been expelled from the synagogue
for an impelling sex-urge and its un-
healthy expression. In another case a
priest gave up hope when stealing
and truanting did not stop with cor-
poral punishment. There is the
struggling widow whose little nine-
year-old girl has added to her school
failures and personality problems by
contracting gonorrhea in some un-
ascertained way. There are the
children of wealth whose magnani-
mous parents want them to become
philanthropists, after a college career;
and though one is stupid and the
other bright, both are getting unsatis-
factory school marks. No end of
cases appear where the most distress-
ing worries and fears are engendered
in pushing children far beyond their
limitations ; the children being blamed
for their inattention, want of effort,
unwillingness and obstinacy, when a
simple test would show sheer lack of
capacity. But how difficult it is to
get ambitious parents to accept this
and to revise their notions! Another
parent motors in a large limousine
290
Paynter: Clinical Psychologist at Work
from a neighboring state to have his
son gone over intellectually and
educationally. Although the boy pre-
sents no difficulty whatever, caution
motivates the parent to see whether
any educational weaknesses or ineffi-
cient methods of study exist that
might undermine his work at a large
eastern university which he will be
ready to enter next year. A little
loafing, which could not be made up,
had caused an older brother to flunk
there the previous year. These thumb-
nail sketches are only a few of the
hundreds of perplexing problems that
are referred to the clinic.
The second main step of the psychol-
ogist takes us behind the scenes where
he puts the individual through a
course of tests and questionnaires.
Among the findings we learn of the
mental age, intelligence quotient,
which give a fair notion of the scho-
lastic height he can attain when
bolstered up by observations regai'ding
energy, industriousness, persistency,
attention to details and the like.
The educational age and the educa-
tional quotient indicate the individ-
ual's academic level, and when com-
pared with the results of the
intelligence test we have a general
measure of his achievement. Sepa-
rate school subjects may be rated in
age units that are approximately
comparable with mental age and life
age, and indicate the presence of
abilities and disabilities. Tests of
motor capacity, of perception of form
and space relations, and pictorial
combinations, give a non-linguistic
mental age. Association tests probe
knowledge and diseased emotions.
Replies to questions concerning inter-
ests, likes and dishkes open up the
individual's self. Like the associa-
tion test the replies to the items on
the questionnaire of the Woodworth-
Mathews type give clues to the
mechanisms of emotional instabiUty,
leading up almost unawares to his
inner shrine. Here as elsewhere it
seems that the questions which can be
most simply stated are the most elusive
ones. The psychologist must be sure
that he knows what behavior segment
or mechanism of reaction he means to
study, how it is determined, how it is
related to other elements or composites
of peculiar or favorable conduct, and
how this relationship was determined.
After the psychologist has scored
and calculated his data, he performs
his third main duty when he announces
the results to the social worker on the
case for her information and to obtain
her reactions to them. Then he drops
in on the psychiatrist to transmit his
results so that they may guide him in
the psychiatric interview. Any sig-
nificant replies that should be followed
up are mentioned and in some in-
stances the questionnaire is entirely
turned over to him. Special observa-
tions and tests may be requested of
the medical examiner. The psycholo-
gist gathers as much information from
these two examinations as he can for
elucidating his own findings. These
informal consultant and advisory du-
ties link up the examinations and
broaden the interpretations while they
are still in the making.
The fourth main step finds the
psychologist writing up his report,
analyzing and synthesizing all of his
findings. He attempts to account for
peculiarities of conduct and school
Paynter: Clinical Psychologist at Work
291
work in terms of the examination, and
tries also to explain errors and dis-
crepancies in the tests on the basis of
conditioning factors in his bodily-
activities and everyday experiences.
In determining the equipment of the
individual and his capacity to change,
the psychologist goes as far with his
methods and knowledge as he can be
of any aid. He realizes fully the
futility of trying to account for why
we misbehave like human beings on
any schedule that does not take in
the whole individual and the whole
environment. He realizes that each
requires exhaustive analyses and cor-
relations. Besides recording mental
ratings and ratios, the tests furnish a
setting for the measurement of such
important reactions as accuracy, speed,
thoroughness, and variability. In any
estimate of an individual's control and
balance, an account of these are
necessary.
The fifth main step finds the
psychologist assembled in staff con-
ference with the psychiatrist, social
worker and other workers cooperating
on the case. New information is
brought out and in the mutual ex-
change of ideas in the discussion, the
findings of separate studies take on
new light. Recommendations are
proposed for the treatment of the
individual from the medical, psychi-
atric, psychological, educational and
social standpoints. Some individuals
come in for only one of these, and
others for all.
The sixth step finds the psychologist
preparing his suggestions and recom-
mendations for practical use. How can
Johnny be helped over his antagon-
isms to the school, the teacher, and to
studying? How can Harry be per-
suaded to stop disrupting classroom
order? Is it in compensation for his
inferior language work? What roles
do unsatisfactory arithmetic and
sarcastic comments from the teacher
play in making Sam fearful and
nauseated while in class? How can
the father be made to see the cruelty
of his barbaric methods of changing
Sam's behavior?
The seventh main step is concerned
with the remedial and reeducational
efforts with the individual. Treat-
ment involves the creation and re-
creation of drives in the individual
and of influences in his surroundings
by direct and indirect means so as to
get him to solve his present conduct
problems, and to meet his future ones
squarely and effectively. As adapta-
tion is both absolute and relative,
depending on his limits of improve-
ment and opportunities, so is treat-
ment both. This part of the job
makes me liken the clinic to a service
station for human behavior, where
lost power is located, demoralizing
friction eliminated, better distribu-
tion of Kve effort suggested, and a
new spark of inspiration inserted.
There may be no blow-outs, but a
great many temper outbursts have
been reduced by less pressure. As a
necessary aid to the behavior stations
is the important work of such caH-
brating laboratories and cHnics as
Baldwin's, Gesell's and those at the
universities of Columbia and Minne-
sota.
The eighth main step finds the
psychologist again consulting with
and advising the other workers on the
case, learning of progress or lack of it
292
Paynter: Clinical Psychologist at Work
from their special angles. The ninth
step finds psychologist writing up his
treatment notes of examinations and
interviews. The tenth and last main
step opens upon the treatment confer-
ence where the psychologist and the
other workers are discussing the status
of the individual and his surroundings
in the light of all changes. Proposals
for new lines of activity may be made
or original ones continued, so that the
last five steps are self-perpetuating as
long as the case continues active with
the clinic.
This bare structural description of
the psychologist's duties with the
individual directly and indirectly
through other staff members leaves
much unsaid. It does show, however,
both the way the individual proceeds
through various studies and how the
clinic itself operates. Of necessity it
omits to show the evolutionary de-
velopment of the reconmaendation
plans, and how the examinations are
basic to the treatment. But the
determination of the individual's
wants, his recognition of ideals, the
application of the laws of learning and
habit formation tie up theory and
practice. One by one the parents,
brothers and sisters that are and that
are to be, indulging grandparents,
teachers, principal and minister come
for their round of treatment in connec-
tion with the patient's troubles.
REMEDL\L MENTAL HYGIEXE
The case is definitely made out that
the troubles of the parents are visited
upon the children and grandchildren.
When Jack called his sister "A dirty
thing" his father, a physician, pun-
ished him by making him repeat the
remark aloud for two straight hours.
The physician admitted that he hated
his own father for this method of
punishment, which would last for an
entire day in the woodshed. The
father had behevcd that it was effica-
cious until it was pointed out that the
undesirable phrase was obviously being
most indelibly impressed rather than
being expelled from the child's lan-
guage behavior. We also find psy-
chological and social maladjustments
affecting physical health, and vice
versa. A recent study" in which the
speaker collaborated showed that in
about 9 cases out of 10 home influences
were deleterious contributing factors,
in personal and social impedunents
and in delinquency. Studies in other
fields dealing with childhood problems
are piling up more and more evidence
showing the strategic position that
the home holds in the development of
character and morale. And when a
child with puzzling misconduct comes
from a home presenting warping
discipline and conditions, it is no easy
matter to say just what you have to
work with in him, how readily he may
be cured, and to what extent his
antisocial proclivities may be a natural
escape from an unbearable environ-
ment.
Take the type of misconduct, for
instance, that shows itself in stealing.
First, stealing may be due to physical
diseases or defects; glandular imbal-
" Paynter, R. H., and Blanchard,
Phyllis. The Educational Achievement of
Children with Personality and Behavior
Difficulties. Joint Committee on Methods
of Preventing Delinquency, 1927.
Paynter: Clinical Psychologist at AYork
293
ance may induce stealing for more
sweets than are being provided at
meals. Encephalitis lethargica makes
one boy steal even from the clinic
which wants to help him. Mental
diseases and defects have a number of
contributing causes. Bad compan-
ions lead another boy to rob the
ship's stores at the dock. Lack of
recreational facilities have forced boys
off crowded streets into the quiet
recesses of vacant houses where too
frequently they have come face to face
with lead pipe and other salable fix-
tures inviting theft. Lack of courage
to face his schoolmates' ridicule over
spelling mistakes impels Billy to
truancy, and then pilfering to get
food rather than to go home to a
whipping. How stealing may be an
outlet for suppressed sex tendencies,
Healy has shown in interesting studies.
Clumsy John steals to treat his com-
panions and thereby secure their
respect.
Home training, severe, lax, indul-
gent, in general discipline or in
special attempt to control stealing,
may increase disregard for the
property rights of others. Some chil-
dren just imitate the criminal careers
of their relatives, or are even urged
by them to go out foraging. One boy
stole to supplement his newspaper
earnings so that the folks would not
complain. Lastly Jack ran away from
home and began stealing to keep from
starving. Seeing his mother being
caressed by a suitor, devotion to the
memory of his father made home
uninhabitable.
We have listed enough of the major
internal and external stimuli of just
one misbehavior manifestation to show
the existence of multiple causation.
Since most cases of stealing are accom-
panied by one or more overt malad-
justments, which have their own
systems of cause and effect, their
relations become intricate. No two
cases are identical in root causes and
in circumstances. In treatment, how-
ever, there must be differentiation not
only as regards the individual's liabili-
ties but also as regards his assets.
Furthermore, the strength of an abiUty
in reading for instance may be utilized
to carry along in its stream of activity
many sorts of deficiencies. All known
methods of reeducation may fail to
eliminate a feeling of jealousy in one
individual towards a sister or brother,
whereas one brief talk may be all
that is necessary to improve a whole
family's outlook on life. Then again,
all sorts of analyses may fail to explain
how another satisfactory adjustment
of a conduct disorder was effected.
There are those individuals who
have been given much mental and
social reUef, only to refuse later to
have anything whatever to do wdth
the cUnic, through a suspicious fear of
being considered abnormal. "WTien I
reflect on the millions of careers that
have been damaged by the widespread
effects of one incorrect notion, a
sHghtly twisted attitude, or the false
motivation of a healthy drive the
proverbial blindness of the lover
seems almost universal. The behavior
of problem children is not so serious a
cause for alarm when we consider the
background of trying conditions that
confront them in the home. We can
usually see the mental ghosts of
294 Paynter: Clinical Psychologist at Work
problem parents and even problem attain morale, the supreme goal of
^andparents behind them. mental hygiene may we not add to
You have heard th°, command, these commands, keep always m the
"Physician, heal thyself," and perhaps pink of condition.
"Psychologist, improve thyself." To {Manuscript received July 25, 1927.)
The Paris Congress of Technopsychology
Fourth International Conference of Technopsychology^
Applied to Vocational Guidance and to Scientific
Management, October 10-14, 1927
By W. V. Bingham, Personnel Research Federation
THE International Institute of
Intellectual Cooperation of the
League of Nations was host to
the recent Paris congress of techno-
psychologists. In its sumptuous quar-
ters in the Palais-Royal, psychologists
from 22 countries met from the tenth
to the fourteenth of October, 1927, to
consider the applications of their sci-
ence to vocational guidance and to
scientific management.
"It is most important to know how
best to make use of human energy and
individuality from the time of leaving
school, on," said Dr. Toulouse, Presi-
dent of the Committee of Organization,
in opening the congress. He sketched
the history of technopsychology from
the pioneer investigations of Galton,
Cattell, Kraepelin and Binet; referred
to his own method of study of the
whole individual as illustrated in his
monograph on Zola (1895) ; mentioned
the experimental pedagogy of Cla-
^ The French term psychotechnique is
variously rendered in English as psycho-
technology and technopsychology . The wri-
ter's personal preference is for the latter
form. The other term, "psychotechnol-
ogy," suggests rather the technique of
thinking or the science of mental control.
parede; and finally the initiation by
Lahy in 1904 of the technopsychology
of work, established on a foundation of
experiment and measurement. The
aim of the technopsychological labora-
tory is to determine the value of the
individual and where he will count for
most. His physical value has long
been appraised, but not his psychologi-
cal value. Eventually society will
be ruled by a biocracy — the science of
life.
Nearly 120 papers were submitted.
Of these scarcely a third were selected
for presentation. Even so, some of
the sessions seemed congested because
the topics provoked vigorous contro-
versy which had to be cut short. If
the management had hoped for a rela-
tively small, informal, intimate con-
ference, it had not reckoned sufficiently
with the substantial growth of the
science since the war, nor with the
intense seriousness with which many
technopsychologists are pursuing their
ideal — namely, the improvement of
the well-being of multitudes of those
who labor, through the application of
a rigorously scientific psychology to
their problems of industrial and voca-
tional adjustment.
295
296
Bingham : Paris Congress of Technopsychology
This earnestness, this intensity of
belief in science as a means of human
betterment, seemed to be most strik-
ingly characteristic of the delegation
from eastern Europe, notably the
Czechoslovaks, Poles, and Russians.
(There was a much larger representa-
tion of Russian-speaking psychologists
than of English and Americans.)
These men gave the impression of
knowing labor and industry intimately.
They also knew their Thorndike, their
Kelley, their Frederick W. Tajdor,
more thoroughly than most American
psychologists know the recent con-
tributions of Rossohmo, Bechterew,
Spilrein and Mandrika. Nor are they
embarrassed, as some Americans seem
to have been, by a traditional limita-
tion of the zones of inquiry appropriate
to the management engineer on the
one hand, and to the technopsy-
chologist on the other. No problem
of human adjustment in education or
industr)'^ is remote from their interest,
if only they can see it as amenable to
attack by the methods of scientific
psychology. This science more than
any other they conceive as serving
immediate social ends.
The researches reported conse-
quently ranged over a wide area.
They included experimental studies of
fatigue en flagrant in stevedores (Pa-
trizi, Bologna), the psychology' of the
foundryman's task (Rupp, Berlin),
aptitudes for surgery, orthopedics
and dentistry (Marbe, Wiirzbarg),
technique of illumination (Ruffer,
Berlin, and Giese, Stuttgart) , and men-
tal effects of mechanization in industry
(Donaggio, Modena).
Fundamental questions of method
were argued by Germans, Italians,
Spaniards and Swiss. The value and
limitations of statistical techniques
were stressed, particularly by French
and Russians (Danois, Pieron, Man-
drika). Nothing is more dangerous,
they urged, than to rely on common
sense, or on mathematics divorced
from common sense. We must merit
the respect of our colleagues of the
mathematical and exact sciences.
This requires greater attention to pre-
cise measures of variability, and less
uncritical use of tests and scales con-
structed with provisional units whose
equivalence is assumed and whose
distance has not been determined from
an absolute zero.
American contributions to this ses-
sion included an exhibit of correlation
charts sent by F. L. Wells, and a paper
by the writer on "Neglected Methods
in Emplo>anent Psychology," illustrat-
ing the uses of statistical evaluation of
data obtained on the application form,
on interest questionnaires, in the medi-
cal examination and in personal inter-
view.
A notable address by Otto Lipmann
of Berlin, founder of the first institute
of applied psychology in Germany, on
"The Worker's Contribution to Qual-
ity and Quantity of Output : A Sketch
of a System of Technopsychology,"
will be published in full in this
Journal.
A session devoted to mental tests
brought forward several substantial
contributions and the usual proportion
of novel devices. For example, a
new apparatus for measuring dis-
persed attention was described by
G. Forster of Prague. H. Henning of
Dantzig — where Munsterberg first be-
gan his work on tests — announced a
Bingham : Paris Congress of Technopsychology 297
set of thirty character tests involving
new apparatus and the method of
two persons who work at the apparatus
together in ways which necessarily
either facilitate or hamper each other —
intriguing suggestions which, though
promising, have not yet been ade-
quately validated. Henning con-
tented that additive tests of personality
are misleading. A personality test
must be sui generis.
W. Stern (Hamburg), in similar
vein, maintained that test analysis of
the elements of emotion leads the in-
vestigator away from the essence of
the personality. Monotony is a per-
sonality problem; and the mechanistic
test trend so strong among the younger
German technopsychologists must
change to a psychology of the whole
personality.
One heard again the familiar en-
thusiasms for the new, the familiar
cautions against over-hasty reliance
on the new. Tests of intelligence,
practical as well as verbal, were de-
scribed, together with measures of
attention, of educability, and of apti-
tude; and correlations were reported
between these tests and various cri-
teria including the Army Alpha scale !
Nine years after the war, our Army
mental tests seemed to be quite at
home in their French, Czechish and
Dutch translations. The necessity of
careful re-calibration of these and
other tests after translation, particu-
larly with reference to the evaluation
of errors, was emphasized by J. L.
Prak of the Philips Lamp Works,
Eindhoven, Holland.
At a session devoted to Vocational
Selection, Miss W. Spielman of the
British National Institute of Industrial
Psychology, spoke in the place of Dr.
Myers — unfortunately detained by ill-
ness— on "Some Guiding Principles."
She maintained, first, that employ-
ment tests should be devised for a
special firm rather than for the occu-
pation, since jobs apparently the same
in different plants really differ be-
cause of different stress on speed or
quality, difference in emphasis on
foreman-responsibility versus worker-
responsibility, differences in employ-
ment conditions, etc. Second, a group
of simple tests based on analysis is
usually better than sample tests based
on analogy. In typing, for example,
it is better to measure speed and accu-
racy in separate tests, the candidate
learning and then repeating over and
over a familiar line as a test of speed,
later being tested for accuracy with
very difficult copy. Third, the tests
must be adapted to business use.
They must be economical of time,
sturdy in construction, and so framed
that they can be reliably adminis-
tered by a non-psychologist. Fourth,
the views of the workers are to be con-
sidered. They should be informed in
advance regarding the investigation,
and guaranteed secrecy of results dur-
ing its experimental stage. They pre-
fer to have the employment tests called
a "technical trial" or an "entrance
interview" rather than a "psychologi-
cal examination." They accept
simply-constructed tests having an
apparent appropriateness to the jobs,
while they resent elaborate brass in-
struments and electrical equipment.
Fifth, selection tests must be supple-
mented by standardized interviews;
and it is advisable to train the tester
to be interviewer as well.
298 Bingham: Paris Congress of Technopsychology
E. Mira (Barcelona), showed the
need of comparing not only the success-
ful with the less successful workers in
an occupation, but also of comparing
the workers with an adequate general
sample of the population.
Other contributions at this session
were those of Fr. Seracky of Prague,
on "Psychologial Selection of Stu-
dents for the Conservatory of Music;"
Miss Eng of Oslo, on "Tests of Apti-
tude for Apprentices;" Toltchinsky of
Moscow, on "Group Tests of Motor
Aptitudes;" and Levitof, also of Mos-
cow, on "An Attempt to Apply Group
Tests for Distribution of Apprentices,"
reporting extensive results with many
kinds of tests.
Selection of employees in the field
of transportation — motormen, bus
operators, locomotive engineers, pilots,
aviators — required an entire session,
which was held in the technopsycho-
logical laboratory at the carbarns
of the Paris Tramway System.
Thanks to Professor Lahy, Director
of this laboratory, the delegates were
permitted to see the entire equipment
used in the examination of candidates
for employment in the transport ser-
vice. This equipment which has been
newty and fully described in a recent
volume,^ includes tests for visual
estimation of relative speed of mo\ang
objects, motor suggestibility, fatig-
ability, reaction-time, discrimination-
reaction and susceptibility to distrac-
tion (diffused attention) , and emotivity
as indicated by the psychogalvanic
reflex. Booths for group administra-
2 J. M. Lahy : La selection psychophysio-
logique des travailleurs — conducteurs de
tramwaj's et d'autobus. Paris, Dunod,
1927, Pp. xiii + 240.
tion of paper-and-pencil tests are pro-
vided. There is also equipment similar
to the street-car controls, used in
testing the practiced operator who
is required to manipulate the power
and brakes appropriately as he ob-
serves a motion-picture of a com-
plicated street scene taken from the
front of a rapidly moving street-car.
The principles underlying these vari-
ous examinations were explained and
their effectiveness in reducing acci-
dents described. It was an impressive
demonstration of the value of techno-
psychology in the service of business
economy, individual satisfaction and
public welfare.
At this session, the necessity of indi-
vidual study and treatment of experi-
enced motormen whose records reveal
a proneness to accidents, was il-
lustrated from investigations made by
the staff of the Personnel Research
Federation on behalf of the Boston
Elevated Railway. Interest in the
whole subject of the psychological
study of accidents, their causation and
prevention, was so keen that this field
of research was selected as one of the
major topics for the next congress.
Vana, who has been studying the
selection of motormen in Prague,
finds that intelHgence score as meas-
ured by Army Alpha gives a better
prediction of success and stability than
all other tests combined, although
these include measures of distributive
attention, dynamometer tests and
several others. Applicants var}'" in
Army Alpha score from 6 to 175, with
a median of 75 which is equivalent to
an intelligence quotient of 94. The
preferred range for motormen in
Prague is from 86 to 94 I.Q. Below
Bingham : Paris Congress of Technopsychology
299
this zone, they learn slowly and have
more accidents. Above it, they tend
to leave the service for other employ-
ment before becoming competent
operators.
Vocational guidance — or orienta-
tion, to use the European term — was
splendidly exemplified in the contribu-
tions of A. G. Christiaens and O.
Decroly of Brussels, where perhaps
the most adequate and well-con-
sidered measures for individual study,
counselling and placement of school
children are to be found. But, judg-
ing by the papers on the program,
Madrid, Budapest, Prague, Lisbon,
Luxemburg, Paris, Bremen and
Hanover all have significant additions
to make to the study of the occupa-
tions, the determination of aptitudes
and the adjustment of young people to
their vocational opportunities.
Two major topics received relatively
less prominence at this conference than
they would have had in a gathering of
American psychologists : Technopsy-
chology and the School, and Techno-
psychology and Mental Hygiene (in-
cluding study of the feeble-minded as
well as of the emotionally unstable.)
Special mention should, however, be
made of a notable address by Dr.
Toulouse on the relation of psycho-
technique and psychiatry.
Under "Organization of Techno-
psychology" were grouped half a dozen
papers which, however, were not given,
except one by D. R. Wilson, Secretary
of the Industrial Fatigue Research
Board, London, on "International Co-
operation in Research." The speaker
pointed to the possibility of securing
definitive answers to crucial questions
as to illumination, ventilation, opti-
mum length of working day, rest
pauses, and the like, if studies in differ-
ent countries where so many of the
complicating variables differ greatly,
nevertheless point to the same con-
clusions. Mr. Wilson was asked by
the Congress to head a permanent
committee on International Research
on the Influence of the Material En-
vironment on the Worker.
Other permanent international com-
mittees were established, as follows:
Technopsychological Study of Accidents,
Professor K. Marbe, Wiirzburg, Chair-
man
Influence of the Worker's Effort on Out-
put, Dr. O. Lipmann, Berlin, Chairman
The Problem of Educability, Professor
Ed. Claparede, Geneva, Chairman
Practical Measures for Establishing a Col-
lection of all Tests, with Description,
Norms and Results, Professor H. Pieron,
Paris, Chairman
Unification of Technopsychological Vo-
cabulary, Mme. F. Baumgarten-
Tramer, Soleure, Switzerland, Chair-
man
These committees are charged to
present reports of their activities at
the next international conference
which will be held in Holland in 1928.
Lively concern was expressed with
reference to the dangers of commercial-
ism, charlatanism and dilletantism
within the domain of vocational guid-
ance and the technopsychological as-
pects of scientific management . Some-
flagrant European imposters were
mentioned by name, but no formal
action was voted.
Social functions included a tea at
the Palais-Royal given by the Inter-
national Institute of Intellectual Co-
operation, a gorgeous afternoon re-
ception at the Hotel de ^'ille by the
300
Bingham : Paris Congress of Technopsychology
Prefect of the Department of the Seine
and the Mayor of Paris, a formal
evening reception at the Sorbonne, a
motor-trip to \'ersailles, with re-
freshments at the Trianon-Palace Ho-
tel, and an evening at the Opera.
The association of technopsycholo-
gists which organized this congress has
the name, "International Conferences
of Technopsychology Apphed to Voca-
tional Guidance and to Scientific Man-
agement." Professor Claparede who
has been its President, was referred to
as its originator, but he disclaims this
honor, giving it to Dr. Pierre Bovet
and the J. J. Rousseau Institute, under
whose sponsorship the fii'st inter-
national conference convened in
Geneva in 1920. Since that time, con-
gresses have been held in Barcelona
and in Milan. The organization has
a Board of Directors representative
of the leading participating national
groups, and a continuing Secretarj-
General, J. M. Lahy of the University
of Paris. The President for the period
of this congress and until the conven-
ing of the next one is Dr. Ed. Toulouse.
The Board of Directors is listed below.
A second representative from the
United States is to be elected on the
recommendation of American techno-
psychologists.
During the past j^ear another group
of psychologists became very active
in international exchange of informa-
tion regarding practical applications
of psychology. The geographical cen-
ter of this group lay to the eastward.
Its secretarj^ and most enthusiastic
promotor was Dr. M. Moller of Piiga,
Latvia. Its membership included
many of the younger and more aggres-
sive psychologists, particularly east
of the Rhine. They proposed to or-
ganize at Paris a new International
Association for Psychology and Tech-
nopsychology which would not merely
hold congresses, but would be a live
organization at all times. Fortu-
nately a complete and amicable fusion
of the two movements was brought
about: the older organization virtu-
ally absorbed the younger, and with
it acquired a fresh vitality. Through
the work of its newly appointed inter-
national committees, it will be a de-
cidedly active organization between
congresses; and, in addition, the Secre-
tary-General has designated Dr. Mol-
ler to develop at Riga an international
center for the exchange of research
information. So, with a single or-
ganization, the work of the two groups
will go forward harmoniously.
The next international conference
will differ from this one in its restric-
tion of the range of topics to be con-
sidered. The discussions will center
chiefly about three problems: Educa-
hility, Temperament and Character, and
Causes of Accidents. The Direction
announces that contributions must be
received two months in advance in
order that those accepted for presenta-
tion may be printed before the con-
gress assembles. The precise date has
not been determined, but it will be
in September or October, 1928, in
Utrecht. Much is being accomplished
in the United States and Canada in
the psychological study of accidents, of
educability, and of temperament and
character, which should be assembled
for the information and the criticism
of our foreign colleagues at this time.
To bring this material to them it is
hoped that several psychologists from
Bingham : Paris Congress of Technopsy chology
301
America may participate in the Utrecht
Congress, and may have the privilege
of personal contact with the distin-
guished European scientists who are
known for the most part on this side
of the Atlantic only through their
publications.
Technopsychology in America can-
not fail to profit by such contacts.
In spite of our leadership in certain
directions, we have fallen behind some
of our European associates in others,
particularly in industrial studies and
in scientific vocational guidance. We
believe in psychology and the useful-
ness of its applications, but at times
not very courageously, and it is then
inspiring to meet face to face so many
men of wdsdom and major calibre
who are accomplishing through their
science large services for industry and
for society. We become more firmly
convinced that the scientific study of
individuals, rigorously and consistently
applied to current problems of this
machine age, will make for increased
individual satisfactions, less fatigue
and nervousness and anxiety, greater
material prosperity and a more whole-
some national life.
BOARD OF DIRECTORS
Of the Association of International Con-
ferences of Technopsychology Applied
to Vocational Guidance and to Scientific
Management
Dr. F. Baijmgaeten-Tramer, Soleure,
Switzerland
Dr. W. V. Bingham, Director of the Person-
nel Research Federation and President
of the Psychological Corporation, New
York
A. G. Christiaen.s, Director of the Inter-
communal Bureau of Vocational Guidance
for the Brussels District
Professor Ed. Claparede, University of
Greneva
Dr. CoRBEBi, Director of the Hospital of
Montbello, near Milan
Professor O. Decroly, University of Brus-
sels
Professor G. C. Ferrari, University of
Bologna
Dr. A. A. Gruxbaum, University of
Amsterdam
Mile. J. JoTEYKO, Professor of Physiology
in the University of Warsaw
J. M. Lahy, Director of the Laboratory of
Applied Psj^chology in the Ecole pratique
des Hautes Etudes, and in the Psychol-
ogical Institute of the University of Paris
Dr. O. LiPMANN, Director of the Institute
for Applied Psychology, Berlin
Dr. G. H. Miles, Associate Director of the
National Institute of Industrial Psychol-
ogy, London
E. MiRA, Director of the Bureau of Voca-
tional Guidance, Barcelona
Professor W. Moede, Technical High
School, Berlin — Charlottenburg
Dr. C. S. Myers, Director of the National
Institute of Industrial Psychology,
London
Professor H. Pi^eron, College of France and
Institute of Psychology in the University
of Paris, Director of the Laboratory of
Physiological Psychology at the Sor-
bonne
Professor E. Roels, University of Utrecht
Professor G. Rossolimo, University of
Moscow
Professor I. Spilrein, Head of the Tech-
nopsychological Laboratory of the Insti-
tute for the Protection of Labor, Moscow
J. Wojciechowski, Director of the Techno-
psychological Institute of the Construc-
tion School, and of the Bureau of Tech-
nopsychological Tests of the Warsaw
Railway
Secretary-General: J. M. Lahy, University
of Paris
President (until the next congress) : Dr. Ed.
Tottlouse, Director of the Henri Rous-
selle Hospital, Director of the Institute of
Psychiatry and Mental Hygiene in the
Ecole des Hautes Etudes, Paris
Book Reviews
TYPES OF MIND AND BODY
By E. Miller. New York: W. W. Norton and Company,
1927. Pp. 95
Reviewed by F. L. Wells
This little volume is at its best, and very
good, for the first six or seven pages, where
the author is "on his own" and is discussing
the general philosophy of human types.
With compiling and particularizing, diffi-
culties begin. The author appears to know
his stuff, but it suffers in the telling. To
deal adequately with a topic like this within
the given compass requires a great deal of
systematic condensation. This sort of
thing can be done and done well, but it
means work, and the Germans seem to be
the only people who will take the trouble
(Samnilung Goschen). One will find sketchy
accounts here of Kretschmer, Klaatsch,
MacAuliffe, Crookshank and others, read-
able and at times amusing, but not a great
deal more. There are whimsicalities of
style that might have entered via transla-
tion; one particularly for which the authori-
ties probably share responsibility with the
author, is subjectivity in anatomical de-
scriptions. The pyknic neck is "pleasingly
modelled;" the asthenic shoulders have the
bend of "shy inferiority;" the male genitals
of this type are "lacking in expression."
It sounds like an echo of the doctrine of
signatures to say that thyroid sensitizes
sjTnpathetic nerve endings, and thus pro-
duces greater rapport with the external
world (p. 44). Another picturesque bit of
symbolism is the use of "hydrophylly"
(MacAuliffe) to designate a water-absorbing
physiology (p. 30).
THE TECHNIQUE OF SALESMANSHIP
By Charles C. Knights. London: Sir Isaac Pitman and
Sons, Ltd., 1927. Pp. 249
Reviewed by 0. R. Johnson
Mr. Knights is a clear thinker, and a
writer of lucid English. But he has nothing
new, and little of importance, to say. The
technique of salesmanship would seem to be
most easily demonstrated by sales inci-
dents and illustrations, but of these there
are scarcely any in his book. There is no
reflection anywhere in it of the vitality,
warmth, and humor of flesh-and-blood
selling. This is a book that might con-
ceivably have been written by an intelligent
man who had never gotten any closer to the
salesman on the road than to peer from a
warm Pullman berth at 5:45 a.m. only to
thank God that he did not have to catch
the first — and only — morning train into
Hadleyburg.
Psychologists will be interested to learn
that Mr. Knights advocates the use of
"scientific phrenology" in deciding what
approach to make to the prospect. He
divides mankind into three familiar types:
302
Book Reviews
303
Motive, Vital, and Mental. "The Motive
type," he saj's, "can be recognized by the
characteristic of squareness. He is square-
featured and square-framed. ... As
might be expected, this Motive tj'pe likes
everything to be 'fair and square' ....
In dealing with him, transparent honesty
of purpose is demanded of the salesman."
THE ABILITIES OF MAN
By C. Spearman. New York: The MacmiUan Company,
1927. Pp. 211^.
Reviewed by Gael C. Brigham
Professor Spearman attacks the army of
mental testers at its most vulnerable point
— well to the rear of the front line — at the
headquarters of its general staff. The first
attack was launched in 1923,' and proved
ineffective — at least, in those sectors occu-
pied by American troops. The second
attack, using shells loaded with the results
of actual investigations, is more shrewdly
planned to produce results.
The indifference which Professor Spear-
man's first book met in this country is diffi-
cult to understand. Few people have
talked about it, almost no one has written
about it. Professor Thorndike, the recog-
nized leader of the movement here, in his
latest book^ discusses Professor Spearman's
theory of cognition as follows :
"Spearman has argued that intellect equals
the apprehension of experience, the educa-
tion of relations and the education of corre-
lates. The two processes are defined as
follows: 'The mentally presenting of any
two or more characters (simple or complex)
tends to evoke immediately a knowing of
relation between them' (p. 63). 'The pre-
senting of any character together with any
relation tends to evoke immediately a
knowing of the correlative character' (p. 91).
"There is no doubt that the appreciation
and management of relations is a very
^"The Nature of 'Intelligence' and the
Principles of Cognition," by C. Spearman,
New York, MacMillan, 1923, pp. 358.
2"The Measurement of Intelligence," by
E. L. Thorndike, E. O. Bregman, M. V.
Cobb, Ella Woodyard, and others, New
York, Teachers College, 1923, pp. 616.
important feature of intellect, by any
reasonable definition thereof. Yet it seems
hazardous and undesirable to assume that
the perception and use of relations is all of
intellect. In practice, tests in paragraph
reading, in information, and in range of
vocabulary, seem to signify intellect almost
as well as the opposites and mixed relations
tests. In theory, analysis (thinking things
into their elements), selection (choosing the
suitable elements or aspects or relations),
and organizing (managing many associative
trends so that each is given due weight in
view of the purpose of one's thought), seem
to be as deserving of consideration as the
perception and use of relations. Moreover,
I fear that, in all four cases, we need other
valuations to decide which are the better
relations or more abstract relations, or the
7nore essential elements or the more sagacious
selection, or the more consistent organiza-
tion, or the mx)re desirable balance of
weights, and the like.
"However this may be, our present tests
of intelligence are not merely instruments
to measure how little stimulus is required
to produce a perception of relation, or how
many relations will be perceived from a
given constant stimulus, or how quickly.
And we may best study them as they are
before dismissing the valuations on which
they are based, in favor of any simpler and
more objective system" (pp. 19-20).
It should be obvious that the "science"
of mental measurement is not yet on such
a secure footing that it can afford to ignore
the well considered contributions of a
mature scholar and pioneer investigator in
the field. Even if Professor Spearman's.
304
Book Reviews
entire theoretical construction of a new
psychology based on individual differences
should collapse, the test movement will
always be indebted to him for the tools of
the trade — the actual devices used for the
construction of any theory whatsoever.
Vocational psychology as an empirical
technique has a few useful tools and needs
more. As a theoretical system it is pitifully
weak. Professor Spearman's new book
offers vocational psychology a new tool and
a theoretical justification for its existence.
The first tool of vocational psychology
was correlation. The second tool was
partial and multiple correlation with re-
gression weighting. The third, and most
important tool yet discovered, is the tetrad
equation which is Professor Spearman's
contribution.
The two-factor theorj' is too well known
for exposition here. The present book uses
as the basis of proof the statement that if
the correlation between two tests is due to
a general factor, the partial correlation
between the two tests with the general
factor eliminated must be zero. The
practical investigation of this situation
involves the analysis of all combinations
of tests, taken four at a time, which may be
found in a table of inter-correlations, by
the following equations:
ri2 X rn — ru X r24 = 0
ri2 X ^34 — ru X r23 = 0
ri3 X r24 - ru X r23 = 0
The tetrad differences obtained are then
compared to their probable errors to
determine whether or not they vary signifi-
cantly from zero.
It is Professor Spearman's contention
that ordinarily acceptable tests of "intelli-
gence" do show tetrad differences as close
to zero as one might expect from their
probable errors. He uses tables of inter-
correlation to prove that the underlying
cause of correlation is a general factor
ig), and believes that most specific factors
(s's) are largely fortuitous in origin.
Regardless of Professor Spearman's con-
clusions from the data presented, the tech-
nique is important. The existence of
specific factors is implied in all vocational
psycholog\^, and now they may be investi-
gated by exact methods. In evolving the
method of proving the existence of a general
factor. Professor Spearman has given psy-
chology a powerful tool of investigation.
There is no doubt that the new tool will
stimulate investigation and make for great
progress in a lamentably weak field of
science. The duels to be fought with
Professor Spearman over his interpreta-
tions of the present findings in the field of
individual differences may dominate the
field for the next few years, but even a
complete victory for his opponents cannot
deprive him of the honor of having fashioned
the weapons.
There will be debate and objection.
There will be objection to Professor Spear-
man's proof that g exists, to his survey of
the w^hole field of cognition, to his finding
that specific correlation and group factors
are rare, to his treatment of goodness and
speed of response, to his acceptance — from
Webb's data — of c (as freedom from general
mental inertia or preservation), and w
(self-control) as factors possessing func-
tional unity, to his summary dismissal of
results from certain investigations which
do not fit his case, and to many other major
and minor points. Nevertheless, the con-
troversy should lead to many productive
investigations.
Mental testers who build tests by pulling
items from a hat will find great solace in the
theorem of the indifference of the indicator,
which means that "for the purpose of indi-
cating the amount of g possessed by a
person, any test will do just as well as any
other, provided only that its correlation
with g is equally high. With this proviso,
the most ridiculous 'stunts' will meabure the
self-same g as will the highest exploits of
logic or flights of imagination" (p. 197).
Vocational psychologists may acknowl-
edge their profession unabashed from the
theoretical ground of g and s, for they are
the specialists in s. In fact, without
adopting g, they may investigate specific
factors, and once they have found them,
they may proceed to amplify a desirable s
by discovering other tests carrying the
same s and adding it to their battery.
Book Reviews
305
Professor Spearman's ideal g battery of
tests may be written in the following form
in which an individual's score is represented
as the sum of a general factor {g) common
to all tests, a specific factor (s) unique to
each test, and an error of measurement (e).
Score in test 1 = ^ + si + ei
Score in test 2 = g + S2 + €2
Score in test 3 = 3 + sj + ^3
Score in test A = g + Si + et
Score in test n = g s„ e„
In this arrangement, each s is specific to
each test and that test only.
If the vocational psychologist can dis-
cover several tests having the same s, he
may place them all together in one battery.
Taking the simple case of an s which Pro-
fessor Spearman admits — arithmetical abili-
ties— let the vocational psychologist con-
sistently give two or more of these tests in
a general battery. If they carry the same
s, the tetrad differences of combinations in
which these tests have a chance to operate
will be large. A collection of tests carry-
ing this factor may then be made by this
technique, and reassembled in a new battery.
Calling this new factor "sm," the new test
battery will be :
Test I g + Sm + si + ei
Test 2 g + Sm + S2 + ei
Test S g + Sm + S3 + ez
Test 4i g + Sm + Si + et
Test ng + Sm + Sn + e„
One objection to Professor Spearman's
g is that in this new arrangement the tetrad
differences will be zero, and it is impossible
objectively to disentangle g from Sm- Any
broad group factor such as one which might
conceivably be generated by the adminis-
tration of all tests in a battery under condi-
tions of limited time might serve to check
specific correlation and make the g factors
appear stronger. Professor Spearman has
taken the inductive leap here and insists
that gf is a single unitary factor, and that
the g we get in the many varieties of intelli-
gence tests is always the self -same g. The
battle for g must be fought here. The
existence of a pure g is inferred by Professor
Spearman from collections of tests in which
specific correlation is not marked, — it is
not conclusively demonstrated.
Professor Spearman accounts for g by his
hypothesis of a psychophysical energy.
Accepting the existing investigations, he
holds that g increases from birth to fifteen
or sixteen years, that education has a
dominant influence in respect of s, but
normally little influence on g. His general
conclusions with regard to g are about the
same as one conventionally reads in the
literature — substituting, of course, g for
"intelligence" or "native ability."
Vocational psychology will find its most
fruitful field in the investigation of s — the
engines rather than the energy. An in-
teresting corollary to the theory of g is that
derived from a consideration of the s
factors :
Since a great many abilities depend
almost entirely upon the efficiency of the
engines involved and this efficiency varies
independently from individual to another,
we may conclude that these abilities them-
selves vary almost independently from
individual to individual.
Let us try, then, to get a notion as to
how such abilities of any single person must
be distributed in respect of excellence.
By all experience — and also by statistical
theory, in which we cannot enter here — the
great bulk of his abilities will tend to be
mediocre; that is to say, they will be near
the general average of the class of individ-
uals under consideration. A fair number
will be distinctly above this average, and a
fair number below. A small number will
be much above; and so also, below. The
whole frequency distribution will, in fact,
have a bell-like shape more or less similar
to that which was shown by the curves of
the tetrad-differences to be expected from
sampling errors. At the extreme ends of
the distribution will lie a very small number
for which the person is, on one side a gen-
ius, and on the other an idiot. Every
normal man, woman, and child is, then, a
genius at something, as well as an idiot at
something.
306
Book Reviews
"It remains to discover what — at any
rate in respect of the genius. This must be
a most difficult matter, owing to the very
fact that it occurs only in a minute propor-
tion out of all possibilities. It certainly
cannot be detected by any of the testing
procedures at present in current usage; but
these procedures seem to be susceptible of
vast improvement" (220-221).
Important, also, for vocational psychol-
ogy is Professor Spearman's view that
fatigue primarily concerns not the energy
but the engines. "Thus, although fatigue
(objective) has above proved not to affect
any individual in special degree for his
operations all round, it now does show itself
to affect him specially for certain particular
operations (these being always the same,
whatever may have been the operation by
which the fatigue was produced). In other
words, he has for these particular opera-
tions a chronic liability to fatigue" (p. 316).
Having quoted Professor Thorndike's
opinion of Professor Spearman's theory of
cognition, it is only fair to note that the
latter is entirely free from the charge that
his second and third neogenetic laws in-
clude "all of intellect," for he includes also
the field of self-awareness, and does not
hold that g constitutes the whole of any
operation but is merely a factor in it.
Profes.5or Spearman has presented a
sj'stem of psychology coherent within itself.
The system as it stands is the first compre-
hensive attempt to build any sort of struc-
ture from the pieces of the psychology of
individual differences now lying about. It
remains to be seen whether the structure
itself or the tools that built it will last the
longer. His work should be as great a
stimulus to investigation in 1928 as Binet's
scale of 1908 was to its ensuing decade.
Nothing could be more stimulating to the
younger investigators in the field than the
fact that the academic year 1926-1927 wit-
nessed the publication of the conclusions
of its two most eminent scholars, and that
the results are utterly discordant.
A MANUAL OF INDIVIDUAL MENTAL TESTS AND TESTING
By Augusta F. Bronner, William Healy, Gladys M. Lowe,
and Myra E. Shimberg. Boston: Little, Brown
and Company, 1927. Pp. 287.
Reviewed by B, M. Castner
This book is one which will be of immense
value to every person whose work is con-
cerned with the giving or interpreting of
mental tests. The authors have set out to
collect into one volume all of the adequately
standardized individual tests which have
been produced; and the result is a descrip-
tion, usually with directions and norms, of
126 different tests, most of which have not
before been between book covers, and a
number of which now see print for the first
time. Suggestions for future research
are offered through a group of thirty tests
which, while not conforming to the editors'
criterion as to adequate standardization,
are nevertheless in use, and of some apparent
value. An introductory chapter on practi-
cal procedure, and a section on interpreta-
tion of the tests, including a comparative
and critical discussion, add to the helpful-
ness of the work, as do the extensive bibliog-
raphy and the list of publishers and manu-
facturers through whom the materials
described may be obtained.
Book Reviews
307
MODERN INDUSTRY
By E. L. Bogart and C. E. Landon. New York: Longmans,
Green and Company, 1927. Pp. 593.
Reviewed by A. H. Williams
This book tells the reader how our
present industrial machine works. The
authors aim to do no more, feeling that
they have an adequate task merely to de-
scribe the functioning of modern industry
and thus furnish a background not supplied
by economic text books. The volume is an
outgrowth of a college course in economics
and is intended primarily as a text book,
but will be of interest to business men and
general readers.
The material in "Modern Industry" is
splendidly organized. The opening section
discusses Man's struggle for existence and
the motivating force of economic wants,
together with such characteristics as
specialization, division of labor, interde-
pendence and cooperation. The next sec-
tion consists of three chapters on Man as
a contributing agent in the industrial
scheme. This is probably the weakest
portion of the book and its defects are ones
of omission. In thirty-five pages the em-
bryo student of economics races through
such topics as "attribute of will," "moral
qualities," "racial differences," "heredity,"
"eugenics," "environment," "sanitation
and hygiene," "education," "vocational
training," "hiring and firing," "scientific
selection of workers," "mental tests,"
"special ability tests" and "mental alert-
ness tests." One is reminded of the old
saw, "a little learning is a dangerous thing."
Parts Three and Four present material
which usually comprises the field of regional
and commercial geography: the factors of
physical environment, and mining, fishing,
lumbering, livestock and dairy production
and agricultural industries.
In Part Five the role played in modern
industry by the machine process, invention,
power, large scale production and chemistry
is especially well presented.
Manufacturing is described in the next
section by means of type industries. The
reviewer feels that here too much space
is given to pure description of processes and
not enough to the social significance of the
processes. Thus, in discussing flour milling
as illustrative of those manufacturing in-
dustries which make large use of machinery
and are usually large scale, the opportunity
to show why mills are very large or very
small, why capacity is 260 per cent of pro-
duction, how the shift to the gradual re-
duction process affected the growth of the
Minneapolis and Kansas City milling areas
is lost.
The book concludes with a description
of the processes of exchange such as trans-
portation, communication, money, credit
and the middleman.
Although well organized and in good
style, this book suffers like most survey
books in attempting to cover too much
ground. With so much material and so
little space in which to present it, one ques-
tions the advisability of presenting a some-
what extended quotation twice as is done
on pages 36 and 457.
HARMONY BETWEEN LABOR AND CAPITAL
By Oscar Newfang. New York: G. P. Putnam's Sons, 1927. Pp. 238.
Reviewed by Leo Wolman
In spite of the prevalence of industrial
peace in this country during the past five
years, active minds will not be stopped
from calling attention to the slight dis-
turbances of the present and from discern-
ing forces that may make for trouble in the
308
Book Reviews
future not unlike the great industrial
struggles of the past. Those who are so
minded still find in this industrial order the
seeds for profound dissatisfaction and un-
rest that are, when least expected, bound
to break out in serious conflict. They,
therefore, continue the perennial search for
methods of industrial peace and occasion-
ally end their quest with a few searching
observations and a plan.
This book of Mr. Newfang's is a study of
this kind. In a compact book, attractively
written without footnote references to the
learned treatises on the same subject, he
passes in swift review the pertinent prac-
tises of competitive industry as they affect
the position of hired workers. In common
with most of his predecessors he finds the
wage-earner's status uncertain and un-
stable, his income inadequate, and his
authority in the decisions of industry
negligible. The core of the industrial
problem, and therefore the source of con-
flict, is according to this analysis, the
growing concentration of wealth and of
authority, or control. In other words, the
root of the evil lies in the failure to provide
a wider control over the social surplus.
The many measures devised by this
society for narrowing the area of conflict,
Mr. Newfang finds unsatisfactory, partly
because they still leave too large a residue
of disorder and partly because they do not
affect the heart of the matter. His stric-
tures on many of the practices of the wage
system naturally suffer from their cursory
character. Much, for instance, of what he
saj's regarding the defects of the piece work
method of wage payment is true where piece
rates are completely at the mercy of the
market. But where piece work is under
control, as it frequently is and always can
be, the system of payment by output is
shorn of most of its evils. The descrip-
tion of trade unionism, again, shows that
institution at its worst, where it becomes
only a makeshift and a poor one at that.
Unemployment insurance, likewise, does
not, where it works, deserve the strictures
it receives. It is difficult to administer
and it produces new abuses, but compared
to the ravages of a disorganized labor mar-
ket, unemployment insurance with its
employment exchanges becomes a most
harmonious arrangement. The minimum
wage, finally, cannot be condemned because
it is hard to fix, when it is recalled, as the
author seems to forget, that the present
system of industry and nearly all of its
proposed heirs still leave room for a vast
amount of bargaining.
These are, however, irrelevant considera-
tions in light of a comprehensive program
for the reorganization of industry. Such a
plan Mr. Newfang lays before his readers.
The plan involves restricting the return to
capital to a fair return, or one about 2 per
cent above the average yield of bonds in a
specified industry; distributing the remain-
ing earnings of industry between manage-
ment and labor. In this new division of
business earnings, "a preliminary salary or
wage, called a drawing-account wage,
should be paid weekly or monthly, and the
excess profits after the dividend has been
paid should be distributed among the work-
ers in proportion to their wages or salaries
at the close of the year or through the
following year in periodical installments."
The return to management is limited to 10
per cent of the total earnings of the busi-
ness. When a business earns "excess prof-
its above dividends equal to a 20 per cent
or larger distribution to labor, the follow-
ing year preliminary wages should be
raised 5 per cent ;" when the business fails to
earn "the fixed dividends allowed, the
following j^ear preliminary wages should be
reduced 5 per cent." The drawing-account
wage is left to the forces of the market and
disputes over accounting and audit are
submitted first to auditors jointly chosen
and finally, in case of failure to agree,
for adjudication to the "courts of the
land."
Another variant of the many programs
for industrial progress, the proposal of Mr.
Newfang, like the rest, is concerned primar-
ily with the redistribution of wealth and
income. Beyond this, the author's plan
has its peculiar merits — it is simple, clear,
and is, in a measure, based on some of the
realities of business and industry. It fails,
where many equally sound proposals have
failed and will continue to fail. It under-
estimates the strength of the attraction
between a growing social surplus and its
possessors.
Book Reviews
309
FOURTEEN IS TOO EARLY; SOME PSYCHOLOGICAL ASPECTS OF
SCHOOL LEAVING AND CHILD LABOR
By Raymond G. Fuller. New York: National Child Labor
Committee, 1927. Pp. 40
Reviewed by Emily Burr
An eloquent and convincing brief has been
written by Raymond G. Fuller under the
title, "Fourteen Is Too Early; Some Psy-
chological Aspects of School-Leaving and
Child Labor," to refute the contention set
forth by the National Association of Manu-
facturers that all children when they reach
the age of fourteen should be free of legal
obligation to attend school and thus made
available for employment in industry.
Mr, Fuller has gone into the subject
exhaustively and his paper bristles with
facts and rests upon citations by authorities
that make of it not an academic opinion but
a reasoned judgment supported by incon-
trovertible facts.
Mr. Fuller's essay is being circulated by
the National Child Labor Committee and
it is hoped that it may be brought to the
attention of whatever state legislative com-
mittees are considering laws governing
child labor and the minimum for compulsory
school attendance.
The author explodes the theory that
economic necessity justifies the early with-
drawal of fourteen-year-old boys and girls
from school and deals convincingly with
another pretext for such withdrawals which
lies in the alleged mental inferiority of these
adolescents.
The pamphlet is not a partisan tract and
because of this fairness to both sides of the
question commands respect. The author
admits that intelligence tests measure in-
telligence relatively only. He concedes
that education en masse is not ideal and
cannot obtain uniform results in all those
to whom it is applied. As the speed of a
fleet is the speed of its slowest ship, so the
progress of a class under the present system
of education in the public schools marks
the progress not of the pupils with I.Q.'s
above the norm nor yet of those below the
norm, but of those at an equal distance
from the top and bottom. Thus the pace
of the class will be too quick for those
graded by intelligence tests as "dull" and
too slow for those designated as of "superior
intelligence."
In combating the theory that mental
inferiority justifies the withdrawal from
school of pupils of fourteen, the author
points out that this "mental inferiority" is
arrived at by intelligence tests which do not
reveal emotional attitudes and character
traits such as initiative, ambition, persever-
ance, sincerity, loyalty, honesty, sociabil-
ity, capacity for cooperation, courtesy,
dependability or originality. He com-
mands respect for these tests by revealing
their limitations and cites chapter and
verse to upset the notion that a child's
future success depends on his I.Q.
Mr. Fuller has a good word to say for
Vocational Guidance, which he calls also
educational guidance and justly bemoans
the fact that it is too frequently absent.
Where it does exist statistics are there to
show that it counsels the reduction of
early school-leaving and is against the
premature employment of children in
industry. A point aptly made is that a
wide gulf separates children's work and
child labor.
The author points out that if all children
in school must be subjected to the same
standards of intellectual accomplishment
at the same rate of progress in dealing with
the same intellectual materials, then it
may be true that many children are not
educable beyond a rather low level. But
educability has to do with the whole of
personality and the schools belong to the
children of all the people. The way of
arriving at the common objectives must be
through doing things well that the children
can do well according to their capacities
and interests.
In conclusion are three excellent sec-
tions on Education and Mental Hygiene,
THE PERSONNEL JOCRN.VL, VOL. VI, NO. 4
310
Book Reviews
the Question of Delinquency, and Educa-
tion in Early Adolescence. "Mental health
like morality, is adversely affected by
fatigue, and especially cumulative fatigue,
which leads to a lowered psj'cho-physical
tone and heightened suggestibility; at this
period of early adolescence, fatigue comes
easier and sooner, yet restless activity
tends to cloak the effects of it. This is the
time, naturally, of the large fundamental
muscles of arms, legs and trunk; but jobs
often stress the finer neuro-muscular co-
ordinations, with resultant nervous strain.
Monotonous indoor tasks for long hours
mean repression of many powers and the
thwarting of creative impulses, at a time
when a maximima of freedom in self-ex-
pression and a minimum of compulsion and
regimentation are more than ever required
for the healthful, symmetrical growth of
mind and personality."
As the above quotation demonstrates,
this little pamphlet contains much food for
thought. It is full of suggestions for em-
ployers of labor as well as for educators.
In the discussion of the question of
delinquency, the author comes pretty near
proving his point that early emploj'ment in
industry is frequently a cause of juvenile
delinquency. He cites figures from the
Boston Juvenile Court to the effect that six
times as many working children fourteen
and fifteen years old were convicted of
offences as children of the same age attend-
ing school.
"Fourteen Is Too Early" will be hailed
by all those engaged in mental hygiene and
vocational guidance work as an inspiring
resume of the soundest logic proclaimed by
many authorities on the burning question
of the education and employment of adoles-
cents.
PROBLEMS IN INDUSTRIAL MANAGEMENT
By E. H. Schell and H. H. Thurlhy. Chicago: A. W.
Shaw Co., 1927. Pp. 551
Reviewed by Merrill R. Lott
The authors have prepared this extensive
collection of business problems for use in
connection with courses given by collegiate
schools of business administration. These
cases have been largely drawn from instruc-
tion material used in the Harvard Graduate
School of Business Administration and
cover a wide variety of actual situations
faced by different types of industry.
An attempt has been made to group the
161 illustrations given, under the headings
of
Plant, buildings and equipment
Materials and their procurement
Organization
Scientific method
Labor
Management control
On account of the inter-relationships
that exist between the different phases of
management, it has been a difficult matter
to assign a given problem to one of the
specific groups mentioned, but in general,
the arrangement selected is a helpful one.
In certain instances the problem has
been merely stated in a sketchy manner
with no comment as to the steps taken, or
which might be taken, to overcome the un-
satisfactory conditions stated to prevail.
In other instances, the problem has been
followed by leading questions intended to
stimulate thought along lines of possible
approach to the solution of the difficulties
cited. Still other cases, given in detail,
have been followed by commentaries which
criticize the faulty procedures and indicate
constructive measures which might be
applied. Helpful bibliographies have been
given at the close of the various chapters
for guiding supplementary reading.
The usefulness of this book is not con-
Book Reviews
311
fined to purposes of collegiate instruction.
It should serve at least two types of busi-
ness executive as indicated by the following :
1. It shows the wide application and
feasibility of modern agencies of manage-
ment control to the man who has been prone
to regard his business as being "peculiar"
and not subject to scientific methods.
2. It suggests methods which may find
application to the particular needs of the
executive who is open minded and search-
ing for improved procedures.
VENTILATION AND HEALTH
By Thomas D. Wood and Ethel M. Hendriksen. New York:
D. Appleton and Company, 1927. Pp. 210.
Reviewed by Max Freyd
Apparently the most fundamentally true
statements are often not appreciated until
hammered home through repetition and
telling illustration. One would imagine
that everyone of high school education
knows that people feel better in cool air
than in hot air, and in air in motion than in
stagnant air, and that warm air rises to the
ceiling in a closed room ; yet here is a volume
for people responsible for correct ventila-
tion, devoted largely to a restatement of
these simple facts, proof of their truth.
and examples of correct and incorrect
application of ventilation principles.
While the book is very repetitive, it finds
space for the meaning of ventilation for
health, ventilation practices, laws, and
costs. It describes and recommends the
window-gravity system of ventilation, by
which a duct in the ceiling leading to the
roof carries off the warm air which naturally
rises to the ceiling, while fresh air enters
from windows placed above radiators.
THE BOOK OF OPPORTUNITIES. WHAT 3000 AMERICAN
OCCUPATIONS HAVE TO OFFER
Edited by Rutherford H. Piatt, Jr. New York: G. P.
Putnam's Sons, 1927. Pp. 477
Reviewed by Max Feeyd
With winter and its long dull evenings
drawing near, the problem of conversation
and intellectual amusement raises its head.
New topics of conversation must constantly
be unearthed, new things must be dragged
out for the delectation of visitors.
But now we have a volume — 477 pages —
which promises to serve on all occasions.
When your visitors begin to yawn, just
pull good old "Book of Opportunities" from
its niche beside Mencken's "Americana,"
and open it to any page. If your guests
happen to be psychologists turn to page
350—
8. Psychology
Science of mind is basis of teaching
(see Education). It plays important
part in handling social misfits (see So-
cial Work), in treating diseased minds
(see Medicine). It is backbone of
vocational guidance (see Personnel
Work). As separate profession it does
not yet stand alone, though many per-
sons earn their living in its name.
(1) MW Phrenologist.
Advises clients as to what they
should do in life, by feeling bumps on
312
Book Reviews
heads, on theory that shape of skull
indicates faculties, traits of char-
acter.
(.2) MW Graphologist.
Handwriting expert, capable
of learning character, career of pen-
man by observing subtle traits in for-
mation of letters; keen to note skillful
forgeries. Gives private readings;
may be called on by police to deter-
mine if signatures have been forged,
or to trace unknown person by his
handwriting.
(3) MW Mental telepathist.
Claims to be mind reader.
People pay their money eagerly to
see convincing demonstrations.
When your favorite bootlegger calls,
flash this on him —
(5) MW Bootlegger.
Field somewhat overcrowded
at present. Offers fabulous profits.
Almost inevitablj' ends in coils of the
law. Bootleggers are refused accident
insurance, by recent ruling of Acci-
dent Underwriters' Association.
And for your snake charmer friend you
can quote this one —
(29) W Snake charmer.
Judging by appearances
snakes can be affectionate pets.
If you have no use for this one, some one
else surel}' will —
(2) W Co-respondent.
$20 up to become "Miss X, a
blonde", slip negligee over dress in
presence of coatless man, ready for
entrance of raiding party. New
York man is said to make living by
furnishing "evidence girls" for di-
vorce cases. Shady business, but
found in state like New York where
adultery is only ground for divorce.
But the volume has its serious side. The
authors want to show the opportunities for
youth in every type of endeavor. When
Johnny' graduates from knickers into plus
fours, and the necessity for vocational guid-
ance presses in upon your consciousness, it
will be reassuring indeed to know that there
are great opportunities in this profession —
(4) M Gangster.
Formerly his scope was con-
fined to service in industrial strikes;
now he is called into service of boot-
leggers also. Lawless strikers as well
as strike-breakers employ gangsters
to beat up the other side, pay them
$100-$200 a week. In one New York
needle trade strike there was definite
scale of wages: S50 for breaking a leg,
SlOO for an arm, $50 for breaking four
fingers used by needle trade workers.
Nowadays gangsters ride on boot-
leggers' trucks, guarding banned bev-
erage by sheer force from prohibition
officers.
It promises to be a lively winter.
New Books
Burrow, Nicholas T. The Social Basis
of Consciousness. New York: Harcourt,
Brace and Company, 1927. 274 p. S4.00.
CoNKLiN, Edmund S. Principles of Ab-
normal Psychology. New York: Henry
Holt and Company, 1927. 464 p. $4.50.
Fairchild, Henky p., Editor. Immigrant
Backgrounds. New York: John Wiley
and Sons, 1927. 269 p. $2.75.
FoRMAN, Samuel, E. The Rise of American
Commerce and Industry. New York:
The Century Company. 1927. 517 p.
$2.00.
Gardiner, Glenn L. Foremanship.
Chicago: A. W. Shaw Company, 1927.
695 p. $6.00.
Hulverson, George R. Personnel. New
York: Ronald Press, 1927. 411 p. $4.50.
Huttinger, E. Paul. The Law of Sales-
manship. New York: D. Appleton and
Company, 1927. 263 p. $2.50.
Kline, Linus W., and Kline, Frances L.
Book Reviews
313
Psychology by Experiment. Boston: Ginn
and Company, 1927. 351 p. $2.00.
Leary, Daniel B. That Mind of Yours.
Philadelphia: J. B. Lippincott Company,
1927. 226 p. $1.75.
Lyon, Leveretts, and Butler, A. Marie.
Vocational Readings. New York: Mac-
millan Company, 1927. 590 p. $1.68.
Mays, Arthur Beverly. The Problem of
Industrial Education. New York: The
Century Company, 1927. 428 p. $2.25.
McDowALL, R. J. S., Editor. The Mind.
New York: Longmans, Green and Com-
pany, 1927. 330 p. $3.00.
Morgan, John J. B., and Gilliland, A. R.
An Introduction to Psychology. New
York: The Macmillan Company, 1927.
328 p. $1.60.
Notes, Arthur P. A Textbook of Psychia-
try. New York: The Macmillan Com-
pany, 1927. 345 p. $2.60.
National Committee on Research in Sec-
ondary Education. An Outline of Meth-
ods of Research With Suggestions for High
School Principals and Teachers. Wash-
ington : Government Printing Office, 1927.
37 p. $.10.
Potwin, Marjorie a. Cotton Mill People
of the Piedmont. New York: Columbia
University Press, 1927. 166 p. $3.00.
Reed, Anna Y. Human Waste in Educa-
tion. New York: The Century Com-
pany, 1927. 477 p. $2.50.
RiEGEL, Robert. Elements of Business
Statistics. Revised Edition. New York:
D. Appleton and Company, 1927. 569
p. $4.00
RiETz, H. L. Mathematical Statistics. Chi-
cago: Open Court Publishing Company,
1927. 181 p. $2.00.
RoBACK, Abraham A. The Psychology of
Character. New York: Harcourt, Brace
and Company, 1927. 619 p. $5.50.
Root, William T. A Series of Seven Radio
Talks on Psychology for Parents. Pitts-
burgh: University of Pittsburgh, 1927.
55 p.
RosANOFF, A. J., Editor. Manual of
Psychiatry. Sixth Edition, Revised and
Enlarged. New York: John Wiley and
Sons, 1927. 697 p. $6.00.
Skeeles, Arthur G. How and Why Prac-
tice Makes Perfect. New York: Gregg
Publishing Company, 1927. 123 p. $.20.
Sumner, William G., and Keller, Albert
G. The Science of Society, Volume III.
New Haven: Yale University Press,
1927. $4.00.
Swift, Edgar J. The Psychology of Youth.
New York: Chas. Scribners Sons, 1927.
353 p. $2.50.
Valentine, P. F. The Psychology of
Personality. New York: D. Appleton
and Company, 1927. 403 p. $2.50.
Wallin, J. E. W. Clinical and Abnormal
Psychology. Boston: Houghton Mifflin
Company, 1927. 671 p. $3.00.
Whitehead, Harold. Problems of the
Executive. New York: Thomas Y. Crow-
ell Company, 1927. 319 p. $2.50.
News Notes
PERSONNEL RESEARCH FEDERATION
News Notes of Member Organizations
Vocational Service for Juniors
We are indebted to Miss Clare L. Lewis,
of the Vocational Service for Juniors, for the
following statement of an unusual employ-
ment condition, arid the steps that are being
taken to remedy it.
The weeks just past (October, 1927) have
presented a situation in the employment
office of the Vocational Service for Juniors
unknown, at this season of the year, since
the period of general industrial depression
in 1921. September and October are or-
dinarily the peak months of the year as far
as junior employment in New York is con-
cerned. Business is brisk, openings for
boys and girls are numerous and often
salaries paid are somewhat higher than at
other times of the year. Many children
at this time secure jobs, and often desirable
ones, through friends or relatives and others
obtain work through the newspaper ads or
through the numerous "help wanted" signs
displayed in front of various business estab-
lishments. Applicants at the placement
office of our organization can usually be
afforded a choice of five to ten different
openings. (That is, the boys and girls
applying for employment during the fall
months are not usually called upon to take
just anything as a makeshift. Instead, if
they have a definite desire for some sort of
work, the chances are good that that desire
may be gratified.) This is a state of affairs
which many of the children, and the teach-
ers in the Continuation School where our
placement office is located as well, have
come naturally to expect and to count upon,
but this year matters have l)een radically
different. The situation for September was
as follows :
The demand for junior workers on the
part of New York employers has shown a
marked decline this fall, not only as com-
pared with our figures of a year ago, but
also, as chart 1 shows, as compared with
those of any year since 1921.
The contrast between September of this
year and September of last year is par-
ticularly marked. The figures for these two
years are as follows :
Number of openings
available
for J
uniors
BOVS
GIRLS
TOT.VL
September, 1926
1,181
550
666
333
1,847
September, 1927
883
These figures, as may be seen, show a falling
off of exactly 50 per cent in the number of
openings for girls and a decrease of slightly
more than 50 per cent in the jobs available
for boys.
In some lines of work the shortage of
openings was more apparent than in others.
An analysis of the kinds of jobs available
during September, 1927, as compared with
September, 1926, reveals the following facts:
1. The total number of trade opportuni-
ties for both boys and girls shows a
falling off of 68 per cent in September
this year as compared with the
figures for September a year ago.
2. Factory openings decreased 56 per
cent.
3. Office and clerical openings fell off 52
percent.
4. Mercantile openings fell off 46 per cent.
5. Errand jobs decreased 39 per cent.
The present situation would seem to be
due not to any general slump in business but
rather to the present period of keen business
competition, combined with falling prices,
the result of which is to make margins of
profit exceedingly narrow, especially for
314
News Notes
315
the smaller or less efficiently managed firms.
An employer must cut his current expenses
to a minimum if he is to make any reason-
able profit and one way by which he can
do so is to lay off many of his youngest and
2009
the applicants themselves. Unable to
secure work this fall as usual through
friends and relatives or perhaps through
newspaper ads, more boys and girls are
turning to the placement office than ever
teoo
1600
lioo
tioo
1000
900
6<X>
foo
10 O
>epT. Se.p'^ Sep-t
/far ffic iflr
Fig. 1. Total Number of Openings Available for Juniors Each September from
September, 1921, to September, 1927
most unskilled workers, in other words, the
boys and girls with whom the Vocational
Service for Juniors deals.
There is yet another side to the situation
as the employment bureau sees it, that of
before at this season of the year. The
total number of applicants applying to the
Vocational Service for Juniors for work
during September of this year shows an
increase of approximately 56 per cent over
316
News Notes
the number applying in September a year
ago. The figures for the two years are as
follows :
Number of individuals
applying for work
BOYS
QIRLS
TOTAL
September, 1926
September, 1927
150
286
162
200
312
4S6
These applicants were of three kinds:
1. Those boys and girls who left school
last June and who, owing to their
inability to get jobs during the
summer, are going to work this fall
for the first time. An analysis of
this group shows an increase of 38
per cent in the number under sixteen
years of age as compared with Sep-
tember of last year.
2. Those who have worked but have been
laid off by their employers and told
that business is "slack" and who
have found it difficult to secure em-
ployment again.
3. Those who, studying the chart in the
employment office and expecting a
great variety of openings to be
available in September as usual,
quit the jobs they had, hoping to
secure something better. Publicity
along this line last year brought to
the office a number of such cases and
the counselors were dismayed at
first by their arrival, the situation
being what it is. Fortunately, how-
ever, although these boys and girls
could not always be given jobs which
were decidedly better than those
they left, they at least could be sent
to openings which were as good.
Such being the present situation, the
outlook for the coming months, as far as
junior workers is concerned, would appear
none too encouraging. Hence, as a measure
of preparedness, every effort is being made
by the members of the placement office
staff to make contacts with as many new
firms as possible so that more openings
may be found. Also the West Side Con-
tinuation School, in which the office is
located, has been fully apprised of the
situation and, with the cooperation of the
teachers there, efforts are being made as
never before to get the boys and girls to
consult the placement counselors before
they voluntarily quit any jobs they now
may have. By such measures as these it is
hoped that some of the threatening unem-
ployment among junior workers may be
prevented.
National Committee for Menial Hygiene
In the September, 1926, "News Notes"
column of this Journal appeared an out-
line of some of the major activities engaged
in by the National Committee for Mental
Hygiene. Most of these projects were
phrased in the future tense in view of the
fact that the publication of the article
coincided closely with the beginning of a
new fiscal year of the Mental Hygiene or-
ganization. A report of personnel or re-
search activities for 1926-1927 of the Na-
tional Committee for Mental Hj-giene must
be given over largely to an account of the
intensive development of the pieces of work
outlined a year ago, for little wholly new
work has been undertaken.
Thus, it is now possible to say that the
"Institute for Child Guidance" annoimced
a year ago as "about to be opened" has
since become a reality and is in full opera-
tion at o7th Street and Lexington Avenue,
New York City, under the Directorship of
Dr. Lawson G. Lower j'. It will be recalled
that the principle aims of the Institute as
announced were:
1. To make possible further study and
research in the field of mental hy-
giene for children, with special
reference to the causes and methods
of treatment of behavior problems.
2. To provide facilities for the training of
psychiatrists and graduate psy-
chologists in practical child-guid-
ance work.
3. To provide field training in child
guidance for students in psychiatric
social work.
4. To afford adequate clinical facilities
for the thorough study and treat-
ment of children presenting problems
in behavior and mental hygiene.
News Notes
317
Already definite research work at the
Institute has been outlined and already a
number of Fellows in psychiatry, in psy-
chology and psychiatric social work are
actively working under Fellowship grants
made possible by the Commonwealth Fund
and administered by the National Com-
mittee for Mental Hygiene. Altogether
five fellowships for training in extramural
psychiatry have been made availa'ile at the
Institute for child guidance to properly
qualified candidates. Two of these at the
time of writing remain unfilled. Three
more fellowships in clinical psychology at
the Institute have been filled. In addition
to these fellowships the National Commit-
tee for Mental Hygiene is administering a
number of others made possible by the
Rockefeller Foundation for training in
extramural psychiatry, but using, in
general, training centers other than the
Institute. Up to the present time a total
of twenty-one fellowships in extramural
psychiatry have l:>een awarded by the
National Committee for Mental Hygiene.
In the 1926 report of the activities of the
National Committee for Mental Hygiene
mention was made of the development of
advisory services to colleges and other
institutions of higher learning. This work
has gone oa apace and is being intensively
cultivated in several universities. Out-
standing has been the demonstration in
Mental Hygiene at Yale I'niversity where a
large resident stafl aided by several con-
sultants is engaged in an elaborate program.
Modifications of the methods in use at Yale
are being worked out in numerous other
colleges and universities, among them the
University of Vermont, Washburn College,
Kansas, the University of Minnesota.
Likewise, Culver Military Academy has had
for the past three years a resident psy-
chiatrist,— the only private school, so far
as is known, to utilize psychiatric facilities
on such a scale. More and more in this
connection are educators coming to realize
that the possession or the development of a
high I.Q. is no guarantee of a student's
ability to cope with some of the realities of
life; that the winning of a Phi Beta Kappa
key is not necessarily an insurance against
an emotional l)reakdown precipitated by
the necessity for dealing successfully with
the bereavement of a loved one, an unsuc-
cessful marriage, ordinary business com-
petition, or even the loss of money. As a
result the mental health of the student and
an opportunity for aiding him to effect an
adequate emotional development as well as
a brilliant intellectual one are matters con-
cerning faculties of colleges in increasing
instances.
The National Committee for Mental
Hygiene has aided and is aiding with grow-
ing frequency schools of various kinds in the
establishment of Mental Hygiene services.
Not all colleges are ready for such facilities,
however, and it becomes necessary in not a
few instances temporarily to discourage
premature, if enthusiastic, efforts to estab-
lish services of this kind at institutions
where the proper groundwork has not yet
been laid.
During the year the National Committee
for Mental Hygiene undertook an extensive
survey of conditions of mental deficiency in
Vermont at the request of the Governor and
several private agencies in that state. The
scope of the study embraced conditions of
mental defect in four representative types
of communities: (1) rural village, C2) small
town, (3) industrial town, and (4) the larg-
est city (Burlington). The study was
unique in that not only were group and
individual psychometric examinations
made, Ijut a large number of psj'chiatric
examinations likewise were made as well
as the conduction of many family studies
by the psychiatrist and the psychiatric
social workers. A number of significant
findings resulted from the survey, indicat-
ing the need for a coordinated and central-
ized state program of care and training for
mental defectives, largely on an extra in-
stitutional basis.
The gradual penetration of Mental
Hygiene into the field of public health
nursing was expedited by the placing of an
experienced psychiatric social worker on
the staff of the Henry Street Settlement
(nursing organization) in New York City
at the latter's request. This psychiatric
social worker accompanies many of the
318
News Notes
visiting nurses on their rounds and aids in
pointing out problems encountered that
may be complicated by psj'chiatric factors.
She also participates in staff conferences
and assists nurses to bring clinical help to
bear on suital)le problems.
Another project of much importance is
found in the conduction of an extensive
study of mental hygiene facilities and needs
in New York CitJ^ An unknown but
doubtless large amount of Mental Hygiene
work, both educational and clinical, is
going on in the metropolis and the aim of
this study is to ascertain what the present
situation may be as well as to devise a
program for meeting needs in a systematic
way. To this effect the New York City
Committee on Mental Hygiene of the State
Charities Aid Association appealed to the
National Committee for Mental Hygiene
for a study of this kind. The latter organ-
ization voted a sum of money sufficient for
a twelve months' survey and work is to
begin shortly.
University of Pittsburgh, Research Bureau
for Retail Training
From the Annual Report of the Di-
rector— a mimeographed booklet of 31
pages — we quote the following lists of
projects in work and projects completed:
Projects in work
1. The cooperative exchange of labor
turnover figures.
2. Pension plans in department stores.
3. Rating scales for floormen.
4. The personnel inventory.
5. Payment methods in department
stores.
6. A program of training for ready-to-
wear departments.
7. Suggestions, sketches, etc., for the
interior decoration and furnishings
of the Bureau rooms in the new
Cathedral of Learning.
8. Organization and administration of
training in commerce and industry.
9. Sales personnel program for Stude-
baker Corporation.
10. Methods, selection, and training in
credit offices.
11. Standardization and measures of pro-
duction in the central wrap
department.
12. Revision of the manual, "How to
Handle Salespeople."
13. Standards of service — the establish-
ment of minimum standards in
various aspects of store service.
14. Psj^chology for salespeople.
15. A study of assurance of improvement.
16. Training on the job for assistant
buyers.
17. Annual survey of average education
of department store employees.
18. Organization and administration of
training.
Projects completed
1. Improvement of packing in a certain
store.
2. A statistical study of character
analysis.
3. Rating scales for salespeople.
4. Publication of the staff book " Person-
nel Research in Department
Stores."
5. A predictive barometer for the sales
of department stores in Pittsburgh.
6. Glossary and chart of seasonal colors
for Spring 1927.
7. Bibliography of art principles ap-
plied to merchandise (costume art,
color and design, interior deco-
ration).
8. Preliminary report — organization and
administration of training in retail
stores.
9. Interesting executives in training.
10. Progress reports on training.
11. Training program and manual for
Studebaker Factory salesmen.
12. A study of methods of sorting pack-
ages in the internal delivery
department.
13. A study of the causes of the return of
merchandise in Pittsburgh.
14. Compilation of the standards of
Bureau procedure.
15. Direction of student research.
16. A manual on methods of teaching
technique of selling.
17. A plan of procedure for giving train-
News Notes
319
ing to Y. W. C. A. solicitors of the
University.
18. A series of salesmanship articles for
the Dry Goods Trade Journal.
19. Playlets — compilation of playlets for
use in department stores.
20. Suggestive selling playlet — outlining
in detail of a plan and devices for
increasing the interest of sales-
people in suggestive selling.
21. Studebaker study — compilation of
difficulties and recording of duties
connected with the wholesale dis-
tribution of Studebaker cars.
22. Suggestions for dictators in depart-
ment stores.
23. Methods of measuring the effect of
personnel work.
24. Manual on methods of teaching mer-
chandise information.
25. Supervision of an executive training
course in four Pittsburgh stores.
26. Revision of shoe manual.
27. Revision of "Store Language"
lessons.
28. Service shopping in eleven Pittsburgh
stores (survey of 1927 shoppings in
selling, delivery, cashiering and
special services).
29. Organization and maintenance of the
progressive retailing course.
30. A study of the training a store should
have in the fields of econom-
ics, English, accountancy and psy-
chology.
Young Men's Christian Association,
Personnel Division
The Young Men's Christian Associations
of this country employ 5148 secretaries at
the present time. They maintain three
colleges for training secretaries, as well as
nine summer schools, and a great variety of
local training projects. They have de-
veloped a system of death benefit insurance,
and a Retirement Fund operating under the
insurance laws of the State of New York.
The Association movement has all of the
problems faced by similar organizations,
and its personnel studies take a course
similar to that others have taken. Its
Personnel Division of the National Council
has been organized less than three years
and formal research activities have been
under waj^ less than two years.
We have defined our plans for research
more clearly during the last year. A vital
decision was reached when it was deter-
mined that functions of the national re-
search efforts should include a living rela-
tionship with all personnel research within
the Movement as well as the studies carried
on within our own staff. Conferences with
other Divisions of the national organization
and with the three training colleges have
helped prepare for a periodical sharing of
progress and more economical administra-
tion of further research.
What the entire group Association
agencies have been doing is more or less
definitely reflected in the statement below.
We shall first include projects begun and
completed during the early period of a little
more than a year; projects upon which work
is continuing; and finally some new
projects.
A statistical study of older rating pro-
cedures was made and a graphic rating scale
constructed for use in indicating ability to
succeed, especially where records must be
carried beyond local contacts.
The validity of the plan of "certifying"
new secretaries after a probationary year,
after being in operation for five j-ears, was
made the subject of statistical study.
Processes of selecting candidates for the
secretaryship received considerable atten-
tion. Significant personal history items in
the case of 172 general secretaries formed
one study. Eighteen selection practices
used with 108 new entrants was another.
Selective entrance tests were given at two
Association Colleges. One College lifted
its standard to a graduate basis. Another
studied personal history data in an effort to
get better criteria of entrance. Extensive
study of the whole testing field has been
made to seek a battery especially useful in
the selection of secretaries. At Association
College, Chicago, a conference of nation-
ally known experts was called to advise
upon such testing procedures. At this
college also some special tests of physical
indices are under way. With Professor
Strong of Stanford a test of the interests of
secretaries has been made. The secretary
320
News Notes
at his work has been studied by means of
job analysis. Such analysis of the student
secretaryship has been completed, as well
ag an elaborate job analysis of twenty-
seven executives of one of the largest metro-
politan Associations as a doctor's disserta-
tion written under Professor Charters.
Three city Association staffs have de-
veloped job analyses under a different
technique, and a general study through
correspondence contacts w.-^s attempted.
A personnel survey of the New York City
Association was carried on in connection
with a general survey of their work by an
outside commission and staff.
Testing procedures continue to receive
attention, further local experiments are in
contemplation, the results of which together
with those of the three colleges will be used
in wider applications. A study of voca-
tional guidance philosophies has been under
way, experiments have been carried on in
large student conferences to determine the
Imsis of a sound approach to the question
of motivation in vocational adjustment,
and one joint conference between Associa-
tions recruiting representatives and the
colleges of Ohio has been held to devise
plans for making recruiting and placement
procedure scientific and effective.
Some work has been done on the develop-
ment of a basic record system, studj^ing
other systems in operation to determine
suital;Ie plans for our unique needs.
The job analysis work begun last year is
being expanded and refined to throw light
upon improved administration and content
of the training curriculum. It will be
carried into new areas also. A beginning
at writing position specifications is Ijeing
made.
One tenure study of a specific group has
been completed and an extension is being
planned. Effects of a national Retirement
Fund Plan which has been in operation for
five years are being studied. A statistical
survey of personnel in two regions of several
states each has been made for comparative
purposes. Preliminary facts have ijeen
gathered upon a .study of bases of salary
administration, looking to a more complete
study soon to begin, in which the Chicago
College will lead. A beginning has been
made in studying secretarial achievement,
and a longer study is planned at Chicago
College. Placements and the promotion
sequences of 932 secretaries form another
study which attempts to ascertain whether
there are patterns now in operation. A
statistical study of the physical directorship
is being made in the light of trends in
physical education. The college at Spring-
field is giving special assistance.
Studies in training include a survey of
the educational and administrative aspects
of the nine Association summer schools just
completed, from which some far reaching
further studies are likely to proceed; studies
looking to the complete reorganization of
training curricula in the three colleges,
notably in Southern College at Nashville;
a study of best methods of local staff
training on the job, and the possibili-
ties of guided project-training for men at
work.
Study has been given to the development
of a professional "code of ethics;" a leader-
ship has been given to two local personnel
surveys.
In addition to carrying on work on the
above projects, the coming year calls for
central emphasis upon construction and
setting into operation of a complete basis
record system; a national canvass of in-
dividual in-service secretarial studj' in
adjacent universities; a new study of the
relation of tenure and efficiency; and a
special study of the secretaryship in smaller
cities. The relation of laymen will also
be given fresh attention through the study
of a series of cases and experimental
projects.
The research in personnel proceeds from
the point of view that all secretaries in ser-
vice should be sympathetically related to
some phase of research for the sake of what
it will do to their thinking. While thus
"popularizing" research through a long
series of "state personnel study groups"
close contacts have been kept with special-
izing research agencies, and rigid scientific
standards are followed so far as possible.
Columbia University
Mr. Roy N. Anderson has been appointed
assistant in Guidance and Personnel at
News Notes
321
Teachers College, Columbia University.
Mr. Anderson was formerly director of the
Employment Bureau at the University of
Denver.
A new course, Field Work in Guidance
and Personnel, has been instituted in the
university. In this course students are
assigned to vocational guidance agencies in
the city where they serve as apprentices
while receiving their theoretical training at
the university.
Another innovation is a course in re-
search in personnel offered jointly by Dr.
H. D. Kitson, Dr. Paul F. Brissenden and
Dr. A. T. Poffenberger, representing all the
divisions of the university interested in
personnel problems.
AXNUAL CORPORATE MEETING OF PERSONNE'J
RESEARCH FEDERATION
At the Third Annual Corporate Me-g^j^g
of the Personnel Research Federat'^^jj qjj
October 1, 1927, the following wer^ gjggj-g^j
to the Administrative Board to Sgj.yg f^j. g_
term of three years :
Frankwood E. Williams, .^vledical Di-
rector, National Commit (.gg f^j. Mental
Hygiene
Glenn A. Bowera, Indi^gtrial Relations
Counselors, Inc.
Raymond P. Kaighn, Personnel Division
of the National Cc^^ncii ^f ^he Y. M.
C. A.'s of the Uni tgjj g^^tes
At a meeting of the Administrative Board
on the same day, the- following officers were
elected for the year 1927-28'
President, Alfred j) p^jajj
Vice Presidents, ^vilUam Green, John
Goss, and Doe^^i,! gcott
Secretary, H. Ij q^^.^^
Treasurer, Frar^^-^ jj sigg^n
Assistant Treaf.,^j.gj.^ ^gi^jj talker
Director, ^\ . ^^ Bingham
Executive Cor^j^i^tee, Alfred D. Flinn,
W. V. Bingl^ajjj^ L J. O'Rourke, Mrs.
Mary H. £. Hayes, and Glenn A.
Bowers
It was voted^ ^^^^ the President and
Director be aut'^orized to appoint a com-
mittee of three 1 .^ g^^^jy ^^e broad question
of organization ^g^tjgj.gl^ip^ ^^^^^ g^g^ and
to report back t ^ ^^^g Administrative Board.
SWISS PAPERS ON SCIENTIFIC MAN.^GE'.jeNT ,
The Swiss Commission for P.cientific
Management is editing a series o'[ ^gn pro-
fessional studies. The first '-'The Psy-
chology of Teaching and of Training in
Economic Life," by Dr. E. (jarrard, lecturer
on Industrial Psychol^,gy at the Federal
Technical Institute [-.^ Zurich, has already
been published, phis pamphlet is es-
pecially interesting as showing the theory
and practice of teaching on a psychological
basis by -three illustrations taken from
practicf^l nfg. t^g first chapter deals with
^'^^ 'training of sewing women in a shoe
ff,ctory; the second with the rational in-
struction of tramway drivers in a municipal
concern; the third with the improvement of
qualified workers in metal. In the intro-
duction, A. Biihler, Swiss wholesale manu-
facturer, expresses his conviction "that
Industrial Psychology on the lines pursued
by the Institute in Zurich is bound to render
great services to national economics."
The apprentices at Biihler's concern,
trained with the help of Dr. Carrard, "have
learnt to do in a fraction of the time pre-
viously necessary, work of high value in
quantity as well as quality. Their work is
more than 30 per cent superior to that of
previous apprentices, and, as Dr. Biihler
explains, a consideration which we think
equally important is that ''they work with
/Visible pleasure."
The other books of the Zurich series
which are now in preparation will deal with
the following subjects:
No. 2. The Prediction of Market Con-
ditions and Economic Ration-
alisation (Dr. Bernet).
No. 3. On the Psychology of Work
(Suter-Carrard).
No. 4. The Service of Customers (A.
Jakoby) .
No. 5. The Hygiene of Work (Prof. v.
Gonzenbach).
No. 6. The Psychology of Advertising
(Rohwald).
No. 7. An Analysis of Costs (A.
Walther).
No. 8. The Fundamental Features of
Industrial Psychology (Suter).
:^22
News Notes
Ko. 9. Industrial Cooperation and Ra-
tionalisation (Eng. H. de Gisi).
No. 10. Standardization (H. Zollinger).
^—Bulletin of the Inlernalional
Management InstitiUe
ELIMINATION OP' FATIGUE IN INDUSTRY
The Journal hsLI Just received the
printed report of the summer school held
at Baveno, Italy, last Jun? on the subject
of the Elimination of Unnecessary Fatigue
in Industry. This little \-o\\iIP^ of 129
pages is one which all who are inte*?sted in
industrial fatigue will want to have. 1^ ^^^
be obtained from Miss E. Brenda VoySv*^y>
Javastraat 66, The Hague, Holland. The
price is 1.50 Holland florins (about 60 cents).
FELLOWSHIP APPOINTMENTS
Among the eighteen appointments for the
year 1927-1928 recently announced by the
Fellowship Committee of the Social Science
Research Council are six which, because of
the topics selected for investigation, may
be of special interest to readers of the
Personnel Journal:
Emily Clark Brown, M.A., Chicago,
Research Assistant, University of Chicago.
Project: Industrial Relations in the Print-
ing Trades in the United States and Great
Britain. Place of Study: New York,
Boston, Baltimore.
William T. Ham, Ph.D., Harvard, In-
structor and Tutor in Economics at Har-
vard and Radcliffe. Project: Industrial
Relations in the Building Trades in Great
Britain and Germany. Place of Study:
Great Britain, Germany, France.
Leonard Manyon, B.A., Instructor in
History, University of Michigan. Project:
The Guild Movement in Italy under the
Fascist Regime. Place of Study: Italy.
Jacob Perlman, Ph.D., Wisconsin,
Assistant Professor in Economics, North-
western University. Project: The De-
velopment of the Brotherhood of Locomo-
tive Engineers with Special Reference to the
Transition to the New Unionism. Place of
Study: Cleveland, Ohio.
Helen L. Witmer, Ph.D., Wisconsin,
Assistant Professor, Social Hygiene Re-
search, University of Minnesota. Project:
Some EfTects of the English Social In-
surance Acts on Pauperism. Place of
Stud J': London.
Heinrich Kiuver, Ph.D., Stanford, In-
structor in Psychology, University of Min-
nesota. Project: The Eidetic Type: Field
Studies in Various American Communities.
Place of Study: Columbia University.
The following holders of similar fellow-
ships during the past year were engaged on
problems related to personnel research:
Carter L. Goodrich, Ph.D., Chicago,
Assistant Professor of Economics Univer-
sity of Michigan, Ann Arbor, Mich. Proj-
ect: A comparative and genetic study of
the Australian Labor Movement.
Lawrence R. Guild, M.A., Yale, Profes-
sor of Economics, Tusculum College,
^reeneville, Tenn. Project: Labor con-
jjj^ions in the American small town, with
gpepjal reference to Ohio.
gyj>ia Kopald, Ph.D., Columbia,
Teacher research worker, and journalist,
New Yon^' ^- ^- Project: An approach
to the prob'^n^ of democracy and leadership
in trade unii-^'^^' through an analysis of the
left-wine mo'^^™^'^^ ^^ ^^® needle trades.
Walter Rice ^^*^P' Docteur en Droit,
Bordeaux Assis'*^^^ Professor of Political
Science, University "^ Wisconsin, Madison,
Wis. Project: A s^^^dy of the problems of
personnel adminis',*'"a*ion in the public
service of selected European states, with
special reference to I^^'^^ce.
Sterling D. Sperd' ^^.D., Columbia,
Fellow, New School ^o^ Social Research,
New York, N. Y. PrOJect: The position
of the negro in industry
Inquiry regarding lOpportumties for
appointment to similar rt^search fellowships
for next year may be addrf ^^^^^ ^o the Secre-
tary of the Committee on fellowships of the
Social Science Research C ^^^c^l' Professor
F. Stuart Chapin, Universi *y ^^ Minnesota,
Minneapolis.
1
A NEW BIBLIOGRAPHY O^ CHARACTER
The Sci-Art Publishers, I^arvard Square,
Cambridge, Mass., annour'^^ "^^ Inter-
national Classified Biblio^.-^'^Phy ^^ ^^*'■-
acter and Personality," cc'^^Pi^^^ ^^ ^'■•
A. A. Roback. The volum'^ contains over
3000 items. The edition is* limited to 350
copies for the American ma
Current Periodicals
Prepared by Linda H, Morley, Industrial Relations Counselors, Inc.
Note: Numbers appearing after magazine titles indicate the volume and
page and are followed by the date.
ABSENTEEISM
Reber, B. C. Checking the casual ab-
sence. Office Economist, ix: 7, 14, July-
August, 1927.
How one concern solved a problem that
confronted it and regulated relaxation
periods to improve work. Most concerns
prefer a definite period in which the en-
tire office force can freshen up at one
time.
ARBITRATION
Mackenzie, Sir William, K.B.E., K.C.,
President of the Industrial Court. In-
dustrial arbitration. Journal of the
Royal Society of Arts, Ixxi: 433-^48,
May 11, 1923.
Conover, John L., auditor, gas depart-
ment, Public Service Electric and Gas
Company, Newark, N. J. Extra in-
centive wage plan for bill clerks. Man-
agement, 29: 56, August, 1927.
BUDGETS — personal
Houghteling, Leila. Budget of the un-
skilled laborer. Social Service Review,
i: 1-35, March, 1927.
DISABLED — bibliography
Employment for the handicapped: a se-
lected bibliography, supplementing
Library Bulletin no. 21, February, 1927.
Bulletin of the Russell Sage Foundation
Library, 84: August, 1927. 4 p.
DISCOUNT — EMPLOYEES
How eighteen concerns handle the courtesy
sales problem: discounts to employees.
Sales Management, 13: 291-2, August
20, 1927.
EDUCATION
Henderson, L. J. Business education as
envisaged by the scientist. Harvard
Business Review, 5: 420-3, July, 1927.
Walker, P. F. Education for the in-
dustries. Mechanical Engineering, 49:
889-92; Discussion 892; August, 1927.
EMPLOYEE REPRESENTATION
Some practical pointers on employee repre-
sentation. Law and Labor, 9: 221-223,
August, 1927.
EMPLOYMENT DEPARTMENTS — RECORDS
MacDonald, J. H., Assistant Professor,
New York University. Economy and
control of personnel. Forms. Office
Economist, IX: 3-4, 10, 12, 13, July-
August, 1927.
EXECUTIVES
FoLLETT, M. P. Basis of control in busi-
ness management. Journal of the Na-
tional Institute of Industrial Psychology,
III: 233-241, January, 1927.
Williams, Whiting, counselor in industrial
and public relations, Cleveland. What's
on executive's mind? 1. To be or not
to be a militarist? 2. To be or not to be
the man nobody noes? Management,
29: 38-40, 6&-68; 38-41, August, 1927;
September, 1927.
FEEBLE-MINDED
Raymond, C. Stanley, assistant super-
intendent. State School, Waverly, Mass.
Industrial possibilities of the feeble-
323
324
Current Periodicals
minded. Industrial Psychology, II: 473-
478, September, 1927.
Lists possible occupations at the vari-
ous mental age levels.
FOKEMANSHIP
FoRDHAM, T. B., works manager, Delco
Light Co., Dayton, Ohio and president
National Association of P'oremen. Fore-
man and his job. Society of Industrial
Engineers Bulletin, 9: 3-10, September,
1927.
GROUP I.VSURAXCE
Foster, E. T. Development of group life
insurance. Commerce Monthly, 9: 3-10,
September, 1927.
H«URS — FIVE-D.iY WEEK
Young, Arthur H., Industrial Relations
Counselors, Inc., X. Y. C. Five-day
week. Society of Industrial Engineers
Bulletin, 9: 3-10, July, 1927.
Address delivered at S. I. E. conven-
tion, Chicago, May 26, 1927.
INXENTIVES
Howard, Russell E. Reward — a power-
ful influence. Industrial Psychology,
2: 523-525, October, 1927.
JOB .A.NAJ.YSIS
Browx, Geoffrey C, consulting engineer.
Workers' participation in job study.
American Federationist, 34: 702-710,
June, 1927.
Geissler, Dr. L. R. Job-analysis values
for emploj-er and employe. Industrial
Psychology, II: 4.53-458, September, 1927.
JOB ANALYSIS — TEXTILE TRADE
Geissler, Dr. L. R. Job-analysis in the
textile industry. Industrial Psychology,
2: 517-522, October, 1927.
JOINT RELATIONS
Harrington. JohnWaxker. Human con-
trol board. Management, 29: 31-34, 68,
August, 1927.
A glance at the board shows what every
one of the 600 permanent employees of
the Turner Construction Company is
doing and what is his ne.xt step up.
LoEB, W. Object of an industrial relations
program. Mining Congress Journal, 13:
500-1, July, 1927.
Young, Owen D., chairman of the board.
General Electric Co., X. Y. C. New
labor philosophy. Management, 29: 27-
30, 74^76, Octolier, 1927.
What the head of a ten billion dollar
industry believes to be the new relation-
ship between capital and labor; an inter-
view by J. George Frederick.
LABOR LEGISLATION
Fitch, John A., Xew York School of Social
Work. "An oasis that is full of promise."
American Labor Legislation Review, 15:
242-244.
Lapp, John A., president. National Con-
ference of Social Work. Do prosperity
and welfare work in America make un-
necessary the establishment of protective
labor standards? American Labor Legis-
lation Review, 17: 225-232, September,
1927.
WoLMAN, Leo, New School for Social Re-
search. Frontiers of social control.
American Legislation Review, 15: 233-
241, September, 1927.
labor — productivity
Thompson, Saxford E., president, Thomp-
son and Lichtner Co., Inc., Boston, Mass.
Measuring labor's productivity. Ameri-
can Federationist, 34: 711-716, June,
1927.
labor — st.^tistics
United States Labor Statistics Bureau
Handbook of labor statistics, 1924-1926.
Bulletin 439, 1927. 828 p.
length of service
Long, C. R. Is the rolling stone always
wrong? Advertising and Selling, 9:
27+, July 27, 1927.
libraries — methods
Morton, Chester H. Keeping the maga-
zines circulating. ^lanagement, 29: 60-
62, October, 1927.
Simple but effective system enables
each executive to get trade magazines
when he can give them his attention.
Current Periodicals
325
MENTAL HYGIENE
Anderson, Dr. V. V., director of medical
research, R. H. Macy & Co., New York
City. Psychiatry in mercantile life.
Human Factor, III: 1-3, January 15,
1927.
Dixon, Ronald F. How the mental clinic
saves the worker. Industrial Psj^chol-
ogy, 2: 507-513, October, 1927.
Description of work of psychiatric
department of R. H. Macy and Company,
N. Y.
Read, T. T. Some immaterial problems of
industry. Mining and Metallurgj', 8:
383-5, September, 1927. .
Pheby, Ernest. Hidden factors affecting
efficiency. Society of Industrial En-
gineers Bulletin, 9: 22-25, September,
1927.
Silence means contentment and com-
fort.
Spooner, Professor Henry J., C.E.,
F.G.S., London, England, member of
S. I. E. Fatigue Committee, director of
the Polytechnic School of Engineering,
London, 1882-1922. Progress of the
movement for the reduction of noise.
Appendix, for reference purposes, brief
record of Professor Spooner's activities
in the cause of the prevention or reduc-
tion of noise. Society of Industrial
Engineers Bulletin, 9-13-22, September,
1927.
ONEIDA COMMUNITY LTD.
LowENTHAL, EsTHER. Labor policy of
the Oneida Community Ltd* Law and
Labor, 9: 223-228, August, 1927. Reprint
from Journal of Political Economy,
February, 1927.
PERSONNEL MANAGEMENT
Bergen, Harold B., Manager person-
nel department, Henry L. Doherty &
Co. Instruments used in personnel
administration. Personnel, 4: 29-32,
August, 1927.
Goldberg, H. How to maintain a compe-
tent and loj'al executive staff. Forbes,
20: 17-1S+, August 1, 1927. Interview
with Irenee du Pont.
Herb, C. O. Sound management in deal-
ing with men. I^Iachinery, 33: 885-8,
August, 1927.
White Motor Company.
Larkin, F. V. Personnel administration
in the steel industry. Mechanical En-
gineering, 49: 1013-14, September, 1927.
Gardiner, Lee H., National Safety Coun-
cil. Effective use of posters in industry.
Industrial Psychology, 2: 514-516, Octo-
ber, 1927.
psychology
Laird, Donald A. Forty is the best time
to learn. Executive, 1: 8, 25, August 1,
1927.
Psychologists find middle-aged men
more receptive than children.
White Motor Co., Cleveland, Ohio. Analy-
sis charts and rating scales. Foremen's
Magazine, 3: 12-13, August, 1927.
Leadership analysis chart, employe
rating record, used by foremen as part of
their work in foremen training con-
ferences.
RESEARCH
Cooke, Morris Llewellyn, consulting
engineer, Philadelphia. Organized labor
and research. American Federationist,
34: 951-955, August, 1927.
Frederick, J. George, president, Business
Course, N. Y. C. How management
uses research to shape its policies. Man-
agement, 29: 27-30, 68, August, 1927.
In deciding important business matters,
executives now rely more upon facts than
upon their own judgment.
Spraragen, William, secretary Division of
engineering and industrial research,
National Research Council. Research
the beacon of progress. 1. What research
means to industry in practical gains. 2.
Let industrial research underwrite your
business. Factory, XXXVIII: 275-277,
290, 292, 394, 398, 402, 464-467, 542, 544,
546, February, 1927, March, 1927.
326
Current Periodicals
Alford, L. p. Way to reduce the cost of
accidents. Manufacturing Industries,
14: 121-i, August, 1927. Report of a spe-
cial committee of the engineering council.
S.A.FETY — CAMPAIGNS
Seesemanx, Dr. Kurt, Mulheim (Ruhr).
Psychotechnical studies on industrial
propaganda. Industrial Safety Survey,
3: 63-74, May-June, 1927.
Based on studies to determine how
safety posters should be prepared to
ensure their effectiveness and to deter-
mine how an eiTective safety propaganda
should be organized, temporally and
spatially.
SAFETY — MINES
Honor roll of coal companies using rock
dust to prevent coal dust explosions, 236
companies in United States and Canada.
American Labor Legislation Review, 17:
217-219, September, 1927.
SCIENTIFIC MANAGEMENT
Clark, Wallace, consulting management
engineer, N. Y. C. Scientific manage-
ment has accomplished much in coal
mines in Poland, time studies were first
made and the various causes of delay
charted therefrom, "Harmonograms" or
ideal charts were then constructed and
independent operations thereby sj-nchro-
nized. Coal Age, 31: 871-873, June 16,
1927.
Fisher, Irving, professor of economics,
Yale University. Labor and scientific
management. American Federationist,
34: 694-699, June, 1927.
Urwick, L., organizing secretary, Rowntree
& Co. Ltd. Scientific management in
Great Britain. Management Review,
16: 323-336, October, 1927.
selection of employees
Ream, M. J., and Sykes, C. L. Successful
force built from misfits. Industrial Psy-
chology, II: 403, August, 1927.
Selection and placing of emploj-ees. (Gas
Journal (London), August 10, 1927, p.
327, 250 words.)
The Consolidated Gas, Electric Light
and Power Co. of Baltimore uses photo-
graphs to aid eligible applicants to decide
what particular branch of the work will
best suit them. The photographs are
mounted on displaj^ boards. The appli-
cant is directed to the group of photo-
graphs titled "apprenticeship." On this
board are shown 12 occupations for which
the company frequently employ young
men who are interested in learning a
trade. The interviewer points out to the
applicant the pictures of certain occupa-
tions for which he feels the applicant is
fitted by education and general physical
qualifications.
SOCIAL agencies — BIBLIOGRAPHY
Burke, William W., University of Chicago.
Administration of private social service
agencies; a topical bibliography. Social
Service Review, 1: 104-116; 270-290,
March, 1927, June, 1927.
SOCIAL science
Dawson, C. A., McGill University. Unity
of the social group. Journal of Applied
Sociology, 11: 565-573, July-August,
1927.
STABILIZATION
KuczYNSKi, JuRGEN. Wagcs and business
cycles. American Federationist, 34:
1095-1099, September, 1927.
Chase, Charles H., Institute of
Economics. Employment stabilization
through consolidated national industrial
budgeting. American Federationist, 34:
1068-1077, September, 1927.
Cooke, Morris L., consulting engineer,
president Taylor society. Waste through
unemployment. American Federation-
ist, 34: 700-701, June, 1927.
standardization
Kent, Robert T., consulting engineer.
Standardization of equipment. Ameri-
can Federationist, 34: 717-721, June,
1927.
TEMPER.\TURE — PHYSIOLOGICAL EFFECT
Yaglon, C. p. Temperature, humidity
and air movement in industries; the effee-
Current Periodicals
327
tive temperature index. Journal of In-
dustrial Hygiene, 9: 297-309, July, 1927.
Bibliography p. 309.
them comparatively by examinations,
rating and interview, selection after
interview with executives.
Laird, Donald A., Ph.D., Sci.D. Too
much brains for the job — or not enough?
Factory, 39: 415-416, September, 1927.
Intelligence tests in guiding applicants.
Gives typical intelligence test questions.
Strong, E. K. New psychological tests.
(Engineering and Contracting, June,
1927, p. 244, 1500 words.)
The Westinghouse Electric Co. uses,
the interest analysis blank to place their
engineers.
From these interest analysis forms it
was found that men who proved to have
identical likes and dislikes were prac-
tically certain to be engaged in the same
trade or profession and they differed
from those in other professions in the
tendency of their thinking and feeling
on the majority of subjects.
^YILCOX, V. V. Psychological tests on
the German railways. Railway Age,
83: 141, July 23, 1927.
TRADE UNIONS
Cummins, E, E., College of Wooster,
Wooster, O. Political and social philoso-
phy of the Carpenters' Union. Politi-
cal Science Quarterly, XLII: 397-418,
September, 1927.
TRAINING
George, D. L., Supervisor of training,
General Electric Co., Erie, Pa. National
necessity for apprentice training; every
industry, whether large or small, should
cooperate in a general program of trade
training. Foremen's Magazine, 3: 4-5,
31, August, 1927.
Hoover, D. P., Westinghouse Electric &
Manufacturing Co., East Pittsburgh
works. Educational Dept. Training rec-
ords and their value to industry. Soc-
iety of Industrial Engineers Bulletin,
9: 11-12, 25, September, 1927.
Jones, Franklin T., Cleveland College.
Selection for training. Personnel, 4:
11-27, August, 1927.
Getting the right candidates, ranking
training — FOREMEN
Hartley, L. A. Industrial problems or
diflBculties. Mechanical Engineering, 49:
895-6; Discussion 896-7, August, 1927.
Plowman, E. Grosvenor, Industrial rela-
tions adviser Associated Industries of
Massachusetts. Planning the next step
in foremen conference work. Personnel,
4: ^10, August, 1927.
Stearns, W. D. Training and developing
foremen. Machinery, 33: 926-9, August,
1927.
Methods used by Westinghouse Elec-
tric & Manufacturing Company.
unemployment
Janko, J. Correlation between seasonal
unemployment and certain social and
economic phenomena. International La-
bour Review, 16: 216-32, August, 1927.
unemployment insurance — CLOTHING
TRADE
Stewart, Bryce M., Industrial Relations
Counselors, Inc. Plan of unemployment
insurance by industry. Taylor Society
Bulletin, 12: 471-7, August, 1927.
Men's clothing industry of Chicago.
UNEMPLOYMENT INSURANCE — FOREIGN —
GREAT BRITAIN
Halsey, Olga S. No "demoralization"
under British unemployment insurance;
adverse charges unfounded. American
Labor Legislation Review, 15: 244r-246,
September, 1927.
VACATIONS
FiSHBEiN, Morris, M.D. Sensible vaca-
tions for business men. Executive, 1:
9-10, 30, August 1, 1927.
Medical authority urges executives to
change mental groove during leisure
periods.
WAGES
Bellerby, J, R. Evolution of a wage
328
Current Periodicals
ad j ustment system . International Labor
Review, 16: 1-25, 196-215, July, August,
1927.
WAGES — PAYMENT METHODS
Shaw, C. E. Dennison Manufacturing
Company. Paj-ment of Salesmen. Per-
sonnel, 4: 7-9, August, 1927.
WASTE — ELIMINATION
Miller, Spencer, Jr., secretary Workers
Education Bureau. Symposium on waste
elimination, conference for the elimina-
tion of waste in industry, Philadelphia
central labor union and labor college
American Federationist, 34: 664r-744,
June, 1927.
Importance of Women in Industry
By Mary Anderson, Women's Bureau of the United States
Department of Labor
Since its permanent esLahlishment in 1920, the Women^s Bureau
has kept pace in its activities with the increasing scope of women s
work in industry. Miss Anderson has consented to review for
the readers of the Personnel Journal some of the activities,
aspirations, and standards of this important and valuable govern-
mental agency.
THE study of the work of women
in industry can no longer be
classed as unimportant. The
1920 census figures — now seven years
old — show over eight and one-half
million women gainfully employed in
the United States, and distributed
through all but 35 of the 572 occupa-
tions in which workers in this country
engage. One in every five of our wage
earners is a woman. Practically two
miUion of them are married women.
These women are in deadly earnest
about their jobs. Their work is bread
and shelter to them and to those de-
pendent upon them. And even as
industry is indispensable to them, so
are they indispensable to industry.
It was because the Government had
come to realize these facts that the
war-time Women in Industry service
was made permanent in 1920, and re-
christened by Act of Congress, ''The
Women's Bureau of the United States
Department of Labor."
The Bureau has to date issued more
than 60 bulletins, representing careful
and extensive research and investiga-
tions by the economists and statisti-
cians on its staff. These bulletins
cover wages, hours, working condi-
tions, legislation, health and accident
problems, standards, and the extent of
the contribution made by the women
to their famihes' support. Nineteen
States have been studied in detail,
usually at the request of the State
department of labor or some similar
agency.
From a personnel standpoint, the
assistance of a fact-finding agency of
this sort should be great. The effi-
ciency of one-fifth of the total work-
ing population is certainly no small
matter. Too often, it has been true
that women workers have been classi-
fied as drifters, the lowest form of
casual, unskilled labor, a di^urbing
menace to a continuous level of pro-
duction. That there is a class of this
type is undoubtedly true, but it is also
true of male workers. The single fact
that the Women's Bureau has found,
in the course of some 18 of the State
studies, over 7700 women of 81,000
reporting who had remained in the
329
THE PERSONNEL JOtTENAL. VOL. VI, NO. 5
330
Anderson: Importance of Women in Industry
same industry for fifteen years or more
is significant. The group of stable,
skilled women in industry who are
working because they have to work,
not because they are seeking excite-
ment and a little pin money — is in-
creasingly large. It is obvious then,
that industry is going to have to take
this group more seriously than it
hitherto has done.
STANDARDS OF THE WOMEN's BUREAU
With these things in mind, the
standards set up by the Bureau are
of interest. They were drawn by a
committee composed of employers,
labor representatives and Government
experts during the war, and experience
over the succeeding period has found
them entirely sound. They are the
basis of regularity and decreased turn-
over because they mean the possibility
of health, contentment, the elimination
of fatigue and of worry.
These standards are :
1. Equal pay for equal work, regardless
of sex or race.
2. An eight-hour day; a half-holiday on
Saturday; one day's rest in seven.
3. At least 30 minutes for a meal.
4. Ten minutes' rest in the middle of
each half-day without lengthening
the day.
5. No employment between midnight
and 6 a.m.
6. Clean work places, with special atten-
tion to floors to prevent slipping.
7. Enough light but no glare.
8. Adequate ventilation. Provision
against heat, humidity, dust,
fumes.
9. Guarded machinery. Protection from
fire and other hazards.
10. A chair for each woman, l)uilt on
posture lines, adjusted to both
worker and job. Neither constant
sitting nor constant standing.
11. Sanitary and accessible drinking
water; individual cups or sanitary
fountains.
12. Sanitary and accessible washing
facilities; hot and cold water, soap,
individual towels.
13. Sanitary toilets, one to every fifteen
women.
14. Dressing rooms for change of clothing.
Rest rooms for rest periods.
15. Separate lunch rooms, with hot food
where possible.
16. No prohibition of women's employ-
ment in any industry except those
proved to be more injurious to
women than to men.
17. No home work.
The bureau also recommends a per-
sonnel department in every plant,
having responsibility for the selection,
assignment, transfer or withdrawal of
workers and for the establishment of
proper working conditions, with a com-
petent woman in charge of all matters
affecting women employees.
Whether we like it or not, the
woman in industry is only too evi-
dently here to stay. She is rapidly
overcoming many of her handicaps,
but those of low wages and uncertain
status are still with her. She will in
the long run be responsible to a great
degree for the coloring of the industrial
structure. We can never wholly omit
consideration of her home and social
relationships, nor be able wholly to
assay her as an industrial being per se.
But in spite of this, we must reaUze
that her fate will definitely affect the
fate of the men who must compete with
her, and who must employ her. A
great opportunity lies in the hands of
the personnel departments to bring
the realization of these facts home to
their organizations.
{Manuscript received October 20, 1927.)
Occupational Interests of Women
By Mary I. Hogg
Dr. E. K. Strong, Jr., has done notable work in gathering the threads
of research on the measurement of vocational interests, and weaving
them into a firm and lasting fabric. The Personnel Journal has had
the privilege of publishing several articles on his investigations in
recent numbers. By corroborating his findings, Miss Hogg's study
testifies to the soundness of his research. The vocational interest
analysis can now be recommended without qualification for a place
in every investigation in vocational measurement.
The author has used the Interest Report Blank and technique
worked out by Dr. E. K. Strong, Jr., for the differentiation of voca-
tional groups of men, to see if the same results can be expected with
groups of women. She used his scoring method with groups of teach-
ers, authors, business women, department store saleswomen, house-
wives, retail saleswomen, and stenographers. When the blanks were
scored according to the interests of the teachers, it was found that the
interests of the housewives and the stenographers were most closely
similar to those of the teachers, and the interests of authors least
similar, the overlapping of distributions being fifty-two, forty-nine, and
twenty-three respectively. When the teachers' blanks were scored
according to the interests of each of the other vocational groups, it was
found that the overlapping was approximately the same. These results
correspond with those which Dr. Strong has found, in spite of the fact
that the blank itself and the scoring method were devised and evaluated
for men.
IN THE August, September, and determined the value of the blank for a
October issues of the Journal of large number of occupations.
Personnel Research, Dr. K. M. Since there is authority for the
Cowdery and Dr. E. K. Strong, Jr., of opinion that individual differences
Stanford University, showed that a in interests are greater than sex dif-
modified form of the Carnegie Institute ferences, I have used the same Interest
of Technology Interest Report Blank Report Blank and the technique,
discloses characteristically different worked out for the interests of men by
interests among men in 18 occupa- Dr. Strong, to determine how success-
tional groups. Dr. Cowdery proved fully the blank will segregate occupa-
the value of the blank and a scoring tions of women,
technique for distinguishing lawyers, The reports of 60 teachers have
doctors, and engineers. Dr. Strong been scored by each of the scales for
simplified the scoring technique and 65 authors, 60 business women, 50
331
332
Hogg: Occupational Interests of Women
department store saleswomen, 60
housewives, 60 retail saleswomen, and
60 stenographers; and each of these
groups has been scored by the scale
weighted according to the interests of
the 60 teachers. Many of these
est as characteristic of their profession,
also the distribution of 355 non-
teachers representing 7 professions.
The distributions are given in percent-
ages of the ratings A, B, and C, as con-
ceived by Dr. Strong. An A rating is
Seres - » ^
Sbi,
Fig. 1. Distribution of Scores of Teachers and Non-teachers on Interest Report
Blank, Scored for Teaching Interest
blanks, filled out and tallied, were given to scores equal to the highest 75
per cent of the scores of the particular
occupation ; and B is given the scores
equal to the lowest 25 per cent, or to
scores between the critical score
placed at approximately —3.5 P.E. of
scores for 60 teachers scored for inter- the distribution and the upper limit
furnished by Dr. Strong.
SCORING ACCORDING TO TEACHERS'
INTERESTS
Figure 1 presents the distribution of
Hogg: Occupational Interests of Women
333
of the lowest 75 per cent of the scores
of the particular occupation. C repre-
sents a score lower than the critical
score of the occupation.
By the Teacher Interest Scale, the
scores of the 355 non-teachers, scored
by the Teacher Interest Scale, range
from —65 to 115. Of these, 4 per
cent rate A, or equal 75 per cent of the
Teachers' score; 33 per cent rate B, or
3*/. Zt% 1S%
C B «.
Stereo praptierS
517. ^77. zy.
Scores
Fig. 2a. Distribution of Scores of 355 Women Scored for Interest in Teaching
scores of 60 teachers range from -4 to
203 ; scores from 96.6 are given a rating
of A, and scores from 50 to 96.6 are
given the rating of B. The critical
score is placed at 50; two teachers
receive scores lower than 50. The
equal teachers' scores between the
critical score, 50, and the upper 25 per
cent; and 63 per cent rate C, scoring
less than 50, the critical score by the
Teacher Scale.
Figure 2 is a more detailed picture
334
Hogg: Occupational Interests of Women
of the information of figure 1. The graph are recorded the percentages of
seven professions, presented here as the particular profession whose scores
1
1
.^1
H ^^^^^^^^^H
■ ■
1.
Emporium Saleswomen
m
■■
n
II
u
1
i
1
i
s
1
a
2
1
J
i
1.
Bust ne»5 Wome.iv
li
i
1
1
■
t
RotKorS
IT/. 2J-/. «/.
C B fl
1
bi
J> O O 0 O O, O O O o 0
o
0 0 O
S'
IS^S^ 3^S^£
Fig. 2b.
Stores
Distribution of Scores of 355 Women Scored for Interest in Teaching
separate professions, are compared for rate A, B, and C in the teacher group,
interest in teaching. Above each These distributions show that some
Hogg: Occupational Interests of Women
335
professional groups overlap the teacher
group more than others. The per-
centages of overlapping scores of the
seven professions when scored for
interest in teaching are given in
table 1.
The overlapping compares favorably
with the results of Dr. Strong's investi-
gation scoring 13 occupations for
personnel interest. The largest over-
lapping in his study was 47 per cent;
the smallest was no overlapping at all,
for the group of artists. In my study
the difference between the group
scoring most like the group of teachers,
distribution as is the first on table 1,
i.e., teachers scored by their own
scale. The second bar represents the
overlapping of teachers' scores on the
Stenographer Scale. By this scale
scores higher than 99.5 rate A, and
scores from 30 to 99.5 rate B. Here
the critical score is placed at the lowest
score of the group, 30. The third
bar shows the overlapping of teach-
ers' scores on the Housewife Scale.
Scores higher than 53.9 rate A, and
scores between 0 and 53.9 rate B.
The critical score is placed at 0. Re-
gardless of the distribution, I have not
TABLE 1
TABLE 2
Teachers
Housewives
Stenographers
Retail saleswomen
Emporium saleswomen
Business women . .
Authors
TEA.CHER 8CAXB
RATING
A
B
C
per
cent
per
cent
per
cent
75
22
3
9
43
48
2
47
51
5
37
58
5
23
72
5
22
73
0
23
77
TOTAL
OVER-
LAP-
PING
per cent
97
52
49
42
28
27
23
Teachers
Housewives
Stenographers
Retail saleswomen
Emporium saleswomen
Business women
Authors
OVERLAPPINO
Teacher
scale
per cent
97
52
49
42
28
27
23
Non-
teacher
scales
per cent
54
65
14
27
44
9
i.e., the housewives, and the group
scoring most unlike the group of
teachers, i.e., the authors, is not as
large as it is in Strong's study.
SCORING FOR INTEREST IN SEVEN
OCCUPATIONS
Figure 3 shows the results obtained
when the group of teachers is scored for
their interest in the seven occupations.
The cross-hatched portion of each bar
represents the per cent of the teachers'
scores that overlap the scores of the
professional group whose scale is used.
The first bar represents the same
used a critical score below 0 because
any negative score indicates lack of
interest in the occupation. The
fourth bar represents the scores re-
ceived by teachers when scored by the
Business Woman Scale. Scores be-
tween 0 and 39.5 rate B and scores
above 39.5 rate A. The Emporium
Scale range of scores is from —160 to
229. Scores between 0 and 20.7 rate
B, and scores higher than 20.7 rate
A. The sixth bar represents the over-
lapping of teachers' scores when the
Retail Saleswoman Scale is used.
Scores higher than 14.5 rate A, and
336
Hogg: Occupational Interests of Women
those between 0 and 14.5 rate B.
The last bar is the result when the
Author Scale is used. Scores higher
than 96 rate A, and scores between 50
and 96 rate B.
Table 2 summarizes the total over-
lapping. The right hand column pre-
In every case the per cent of over-
lapping compares favorably with the
results of Strong's investigation. By
both scoring schemes, the interests of
authors tend to differ most widely
from those of teachers. The over-
lapping is smallest for this group scored
ritical
K\\l ^over )a.ff inp
Fig. 3. Per Cent of Overlapping of Scores when 60 Teachers Are Scored for
Interest in 7 Occupations
sents the per cent of the teachers'
scores that overlap the norm of each
profession as its scale is used. The
left hand column presents the per
cent of overlapping scores of the seven
occupations when scored for interest
in teaching.
by the Teacher Scale, and it is con-
siderably smaller when teachers are
scored by the Author Scale. This
fact, that authors tend to separate
from the group of teachers more than
any other group, is probably due to
the! fact that the authors used in
Hogg: Occupational Interests of Women
337
this study are a more select lot; they
are all women recorded as authors in
Who's Who.
CONCLUSIONS
The results of this study show that
the so-called Interest Report Blank
does differentiate the groups of women.
Yet the degree of accuracy of this
differentiation can not be stated until
all the occupations have been used as
a control group as I have used teachers
in this study. Each of the professions
must be scored for interest in every
other occupation, and the results
interpreted in each case by ratings of
A, B, and C. Then, if the overlapping
between the other occupations is
approximately the same as it is when
teachers are used as a control group,
we may say that the Interest Blank is
as accurate in segregating the occupa-
tional interests of women as it is for
segregating those of men.
Strong has recently attempted to
reduce the per cent of overlapping of
men's scores on the Interest Blank.
He has found that omitting 55 seem-
ingly unimportant items from the
blank increases the per cent of over-
lapping very noticeably. He is now
adding about 157 more items to the
blank to see if the converse is true; to
reduce the per cent of overlapping to a
minimum. Some overlapping is to
be expected; probably a number of
people have interests of such a
nature that they must be classified in
more than one occupational group.
The addition of the same 157 items
may be as effective in reducing the
overlapping of the interests of women.
Or it may be that the Interest Blank,
which was designed for the interests of
men, will more definitely discriminate
between the interests of women if it
is modified to satisfy the interests of
most women. Many of the occupa-
tions in the first two columns on the
blank are occupations for men. Army
officer, baseball player, clergyman,
and a few others, could be replaced
by occupations more interesting to
women.
Perhaps the per cent of overlapping
of women's interests, which this study
shows, is as small as it can be for
women's interests. The amount of
overlapping may explain the case as it
exists today. It may indicate that
women in the various occupations are
alike; and that their interests are
similar in that they all want to do
something; that they are in the par-
ticular occupations which offered the
least resistance for them to satisfy the
desire to do something, to be modern
women. In my study, the fact that
a few women in every group except
stenographers received negative scores
by their own scales, indicating lack of
interest in the occupation, emphasizes
the point that now women work not for
love of the work itself, but to be busy.
If this is the case, we will have to wait
for the next generation. By that
time the number of women doing
skilled and professional work will have
increased sufficiently for women to
choose their vocation from a genuine
liking for the work rather than from
expediency.
(Manuscript received August 1, 19S7.)
Who Is a Good Motorman?
By Sadie Myers Shellow and Walter J. Mc Carter, Milwaukee Electric
Railway and Light Company
Objective measurement of success as a motorman has been the goal of
many investigators. A wholly objective criterion of success will
some day be attained; but in the meantime the authors have wisely
bent their efforts toward objectifying the supervisors^ ratings upon
which they have had to rely. By using a rating system which calls
for observation of definite actions of the motorman and by training
the supervisors in the use of the scale, the authors have found remark-
able agreement among the resulting judgments. Thus a long step is
taken toward objectivity, to the advantage of further research on this
occupation.
THE bogey of "reliable objective
criteria" is constantly lurking
around ready to spring out at
the psychologist who is trying to apply
tests and measurements in industry.
Many systems of ratings have been
devised. Psychologists have swung
from detailed man-to-man ratings to
general designations of "good," "aver-
age," and "poor." The difficulty
lies in the definition. The judgment
of foreman, supervisors, or department
heads is necessarily subjective, not
objective. It is merely an opinion.
It has been thought that by taking
several judgments and averaging the
results, an approach to the truth was
obtained. But when one begins to
deal in averages and mathematical
abstractions, actual valuations be-
come obscured. As a matter of fact,
one competent judge may have his
estimates rather seriously modified by
the averaging in of others with greater
personal bias.
The problem is to make the "objec-
tive criterion" truly objective. This is
ideally accomplished where piecework
furnishes an index of ability or where
errors are recorded and used as meas-
ures of inefficiency. But many jobs
do not lend themselves so readily to
such indisputable measures.
For several years the writers have
been groping toward an objective
measure of the performance of a motor-
man. Motorman selection tests have
been used for over four years. The
results were first checked against
supervisors' ratings.^ The supervisors
were carefully instructed how to rate,
given sample groups for ratings, and
' Journal of Personnel Research, Octo-
ber 1925, Vol. IV, No. 6, pages 222-237.
•'Research Selection of Motormen in Mil-
waukee," by Sadie Myers Shellow.
338
Shellow and McCarter: A Good Motorman
339
finally all asked to rate the same group
of men. The correlations of the rat-
ings of the supervisors with each other
were so low as to render their judg-
ment invahd as a check against test
results. Next, accident records were
used. When these were analyzed
they were found to be influenced by so
many extraneous factors that they
were not a real index to the safety of a
motorman. The problem has been
to discover specific material for rating
purposes which would be sufficiently
simple in character that it could not be
unduly influenced by personal opinion
or other complicating factors.
PREVIOUS METHOD OF RATING
Until recently the following method
has been used by instructors for rating
motormen in service.
Each new man was carefully fol-
lowed up as soon as he had completed
his training with the special platform
instructors. An instructor boarded
the car and rode with the motorman
for a period of time, usually about an
hour. He carried with him a pad of
rating sheets on which he recorded the
time of his boarding the car and of his
leaving the car, and other information
stated on Form A (fig. 1).
The motorman was carefully
watched and given a numerical rating
on each item fisted. The ratings range
from 1 to 5. Their values were
1. Excellent
2. Good
3. Average
4. Poor
5. Very poor
The card served as a guide, suggest-
ing items which were to be particularly
checked.
Even when rating on specific items,
there was considerable divergence in
the estimates of the various instruc-
tors. Obviously some instructors were
more easily satisfied or had lower
Form A
The Milwaukee Electric Railway and Light
Company
INSTRUCTOR'S REPORT
Operator
Badge Hours
Car In Service
Line Date
Cause of Follow Up
OPERATION
1. Starts _L
2. Stops _3_
3. Schedules _2_
4. Fares 1
SAFETY
5. Loading and Unloading _5_
6. Following or Passing Vehicles . . . ._!_
7. Warning Signal _2_
8. Recognizing Danger _2_
9. Attention _1_
10. Action in an Emergency ^
SERVICE
11. Watching for Passengers _2_
12. Attitude toward Passengers _1_
13. Announcements _§_
14. Information ^
RESPONSIBILITY
15. Attitude toward Job _2_
16. Following Instructions _£_
17. Neatness _1_
Additional Training Given in
Instructor
Remarks on other side
Fig. 1
standards than others. "Good" ap-
parently did not have the same conno-
tation for all instructors. Further
definition was necessary. Having
specified the items, the next step was
to specify the gradings.
340
Shellow and McCarter: A Good Motorman
PRESENT PLAN OF RATING
According to the present plan of
rating, the terms "excellent," "good,"
etc., have been done aAvay -with, and in
their place a booklet has been drawn
up in which each grade of performance
is described. For example, the meth-
ods of grading "starts" under item 1,
Operation, is as follows:
1. Starts.
A. An "A" operator notches up the
controller evenly and smoothly,
hesitating on each notch. He has
the air fully released before start-
ing to notch the controller. He
holds the controller handle prop-
erly. In crossing an intersection
he notches up to the first running
point and as the front wheels hit
the intersection, he throws off the
power and coasts after which he
again notches up properh*.
C. Any of the following bad practices
will put the operator in the "C"
classification:
1. Holding the controller handle im-
properly.
2. Starting with the brakes slightly
set.
3. Notching the controller more than
one point at a time or in such a
way as to get an uneven start.
4. Hesitating too long on a resistance
point.
5. Not throwing off the power at
street crossings.
E. Any one of the following bad prac-
tices will put the operator in the
E" classification.
1. Starting with the brakes set so
that the controller handle gets
around to three or four points
before the car starts.
2. Playing on the first finger of the
controller in traffic without com-
pletely coming to the first point.
3. Causing arcing of the controller by
not stopping squarely on the
notches.
4. Running on a resistance point.
5. Dropping back one or more notches
on the controller without throw-
ing all the way off.
Thus each item is defined. The
classifications are objective and easily
determined. Scoring now depends
upon two things:
1. Familiarity of the instructors with
"Standard Practice" (or proper
operation).
2. Ability to observe quickly.
Personal judgment is reduced to a
minimum. It is likewise easier to
train a group of instructors along the
two lines indicated above than to at-
tempt to standardize their ideas of
"excellent" or "poor."
RESULTS
In order to test out the system, six
instructors were requested to ride mth
the same motorman at the same time
for a period of an hour, and rate him.
The motorman knew he was going to
be observed, and tried to operate as
perfectly as possible. Such an atti-
tude undoubtedl}^ influenced per-
formance, but even a very good man is
liable to make a mistake once in a while,
so that there was opportunity for the
instructors to rate according to all
three categories. The rating was not
designed to be a fair measure of the
particular operator since the conditions
were so artificial, but rather to give the
instructors practice in using the
rating scale. Table 1 is a comparison
of the six ratings.
There are several differences.
These may in part have been due to
the fact that there were so many in-
structors on the car that some were
placed in a better position for ob-
Shellow and McCarter: A Good ^lotorman
341
serving than others. We have three
instructors who give more A's than
C's and three who give more C's than
A's. Either the first three did not
observe as much or were more lenient
in their grading, being less exacting in
their standards. After discussing the
results of the ratings with the instruc-
TABLE 1
Supervisors
1
2
3
4
5
6
c
c
c
C
C
c
c
c
C
C
C
c
A
A
A
A
A
A
A
A
C
C
c
c
C
C
C
C
c
c
A
A
A
A
A
A
A
A
A
C
c
C
A
A
A
C
c
E
A
A
A
A
A
A
A
A
A
A
C
A
A
C
A
A
A
A
C
A
A
A
C
C
C
A
A
A
A
C
C
C
C
A
C
C
C
A
A
A
A
A
A
A 10
10
11
7
5
6
C 5
5
5
8
10
8
E
1
tors two more motermen were rated by
the same six instructors with results
as indicated in tables 2 and 3.
Here the ratings run more nearly
ahke. There is still some divergence
of rating. In order to study the causes
for these differences of rating the men
were assembled and the gradings were
discussed. It was found that some of
the instructors gave the motorman a
''C" if he shpped just once on any
item. They demanded perfect per-
formance each time in order to merit
a grade of "A." Others were inchned
to grade "A" unless the motorman
showed by his operation that he was
in the habit of a particular incorrect
practice. They felt that if, for ex-
TABLE 2
Supervisors
1
2
3
4
5
6
A
A
A
A
A
A
c
C
A
C
C
C
A
A
A
A
A
A
A
A
A
A
A
E
A
C
A
C
C
C
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
C
C
A
C
C
C
A
A
A
A
A
A
A
A
A
C
A
A
C
C
C
A
C
C
C
A 14
11
14
12
11
10
C 2
4
2
4
4
5
E
1
ample, during the course of some 75
starts and stops, there were only one
or two instances of rough operation,
the greater stress should be laid on the
73 smooth starts.
In order to clear up such points as
these the system has now been ex-
panded. Intermediate grades "B"
and "D" have been introduced.
342
Shellow and McCarter: A Good Motorman
Grade "B" refers to the making of one
type of error of category "C" only
once. Grade "D" refers to errors of
class "E" made only once. The scale
now runs through five categories.
"A" for operations perfectly performed
all the time; "B" for an occasional
sHp of a minor nature; "C" errors of
minor nature repeatedly made; "D"
TABLE 3
Supervisors
1
2
3
4
5
6
A
A
A
A
c
A
A
A
A
A
A
C
C
C
C
C
C
C
A
A
A
A
A
A
C
C
C
C
C
C
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
A
C
A
A
A
A
A
A
A
A
A
A
A
A
A
C
C
C
C
C
C
A
A
A
A
A
A
A
A
A
A
A
A
A
C
A
A
A
C
A
A
A
A
A
A
A 13
12
13
13
11
11
C 3
4
3
3
5
5
errors of a more serious nature made
once; and "E" serious errors repeated.
Each error is described in detail in the
instruction book, which the instructor
carries with him as a reference and
which also is given to every trainman
so that he will know how and why he
is rated.
This method of rating, then, not
only serves to define categories for the
instructors, but it quickly shows the
tendencies of the various instructors.
FormB
The Milwaukee Electric Railway and Light
Company
INSTRUCTOR'S REPORT
Operator
Badge Hours
Car In Service
Line Date
Cause of Follow Up
OPERATION Vipl^- Grade
1. Starts I... C
2. Stops _A_
3. Schedules 2. . . E
4. Fares 3. . . C
SAFETY
5. Loading and Unloading 2. . . C
6. Following or Passing
Vehicles 4. . . E
7. Warning Signal 5. . . C
8. Recognizing Danger A
9. Attention 3. . ._£_
10. Action in an Emergency A
SERVICE
11. Watching for Passengers -^
12. Attitude toward Passengers A
13. Announcements ^
14. Information 2. . . C
RESPONSIBILITY
15. Attitude toward Job A
16. Following Instructions A
17. Neatness 1 . . . C
Additional Training Given in
. Instructor
Remarks on other side
Fig. 2
Since each "C" or "E" must also be
accompanied by the number indicating
the rule which had been broken, one
can readily see which of the instructors
are the most observant. The form is
Shellow and McCarter: A Good Motorman
343
now filled in as indicated by Form
B(fig.2).
Further experimentation is being
carried on. The chief instructor and
one other (a different man each time)
are now riding with several motormen
and these results checked. In this
way it is hoped within a short time to
bring about uniformity of ratings and
alert instructors.
(Manuscript received July 30, 1927.)
Predicting Achievement in College and
After Graduation
By John D. Beatty and Glen U. Cleeton, Carnegie Institute of Technology^
It is no easy matter to predict success in college or out. Although
comparatively few of the correlations presented in this article can he
called significant, the results should not be discouraging when viewed
in the light of the limitations of available data. A careful reading
will be found indispensable for all those contemplating college per-
sonnel research.
Ninety graduates of the engineering classes of 1923 and 1924 at
Carnegie Institute of Technology were chosen as subjects. The au-
thors studied the relationships between the following sets of data,
singly and in combination : (1) Results of six psychological tests admin-
istered in the fall of 1919, (2) scholastic standing, (3) participation in
extra-curricular activities, (4) importance of present position held by
the graduate, and (5) yearly salary of graduate. Few significant rela-
tionships were found. The following were the only correlations
exceeding 0.30 : Scholarship with median of all tests, 0.306, with physics
test, 0.322, and with arithmetic test, 0.383; scholarship and salary with
median of all tests, 0.316, with physics test, 0.305, and with arithmetic
test, 0.311; scholarship and position with median of all tests, 0.356,
with physics test, 0.372, and with arithmetic test, 0.388.
NUMEROUS attempts are being ollary only. Because of certain inade-
made to predict the success of quacies in the data available, the pres-
students in college. Few, if ent investigation must be considered
any, investigations have been made exploratory rather than conclusive,
which have bearing on the possibility The writers are more interested in
of predicting achievements of students trends and possibihties at present than
after college graduation. This in- in high prediction ratios. The latter
vestigation is concerned primarily with will come \vith improvements in tech-
the prediction of achievement after niques provided the proper channels
graduation. Prediction of success in of approach can be determined,
college enters into the report as cor-
SUBJECTS and data
' The writers are indebted to Mr. E. K. Ninety graduates of the College of
Collins for assistance in preparing data t-. • • j t j 4. • „ ^f 4-U^
,,,. ,• xfx Engineenng and Industries of the
relating to scholastic achievement of stu- ° . .. • /• m i_ i
dents who were used as subjects in this Carnegie Institute of Technology were
investigation. selected for the purposes of the present
344
Beatty and Cleeton: Predicting Achievement 345
study. Students from the graduating
classes of 1923 and 1924 were chosen.
The extent of their occupational
careers is, therefore, Umited.
Available data included the follow-
ing items :
1. Results of psychological tests
administered in the fall of 1919.
Among these tests were included (a)
arithmetic test, (6) algebra test, (c)
geometry test, (d) physics test, and
(e) technical information test, com-
prising the Thurstone Vocational
Guidance Tests and an "intelligence"
test prepared by Dr. L. L. Thurstone.
2. Scholastic standing — a combi-
nation of marks earned by students in
all courses during their period of
college residence.
3. Participation in extra-curricular
activities — compiled from records of
the Bureau of Recommendations and
personal sketches printed in the class
annual.
4. Importance of present position
held by the graduate.
5. Yearly salary of graduate.
Data on tests, scholastic standing
and salary were available in numerical
form but a certain amount of subjec-
tive estimate entered into computation
of standings in activities and impor-
tance of position. The order of relia-
bility of the five kinds of data from
highest to lowest reHabilities runs as
follows: tests, scholastic standing,
salary, activity ratings, and impor-
tance of position ratings.
Certain combinations of criteria
were also used in the present investiga-
tions. They were:
1. Average of scholastic rating plus
activity participation rating.
2. Average of scholastic rating plus
activity participation rating plus me-
dian rating on six tests.
3. Average of scholastic rating plus
activity participation rating plus posi-
tion rating.
4. Average of scholastic rating and
salary rating.
5. Average of scholastic rating and
position rating.
6. Average of scholastic rating plus
activity participation rating plus aver-
age standing on arithmetic, algebra
and physics test, combined.
STATISTICAL PROCEDURE
For convenience and standardiza-
tion of treatment of all data involved,
the available facts in the instance of
each criterion were reduced to five
categories. The Pearson method of
correlation was then used to determine
the extent of the relationships existing
among the various criteria and com-
binations of criteria. The use of five
categories probably had the effect of
making all correlations appear smaller
than they were in fact. The exact
meaning for purposes of prediction of
correlations reported in the present
investigation is shown in table 10,
which appears near the close of this
report.
RESULTS
Table 1 shows the correlations be-
tween specific factors arranged in the
order of their magnitude. Tables 2 to
9 show the same correlations arranged
in order of magnitude but classified
according to the factor being pre-
dicted.
Correlations contained in tables 1 to
9 may be interpreted by means of
table 10 in the following manner.
346 Beatty and Cleeton: Predicting Achievement
TABLE 1
Coefficients of correlation
-0.250
Arithmetic Test
with Activities
-0.206
Geometry Test
with Activities
-0.155
Median of All Tests
with Activities
-0.116
Technical Information
Test
with Activities
-0.061
Intelligence Test
with Salary
-0.022
Scholarship
with Activities
-0.017
Geometry Test
with Position
-0.016
Physics Test
with Activities
-0.012
Physics Test
with Salary
-0.011
Technical Information
Test
with Salary
0.005
Intelligence Test
with Scholarship-Activities-
Position
0.011
Median of All Tests
with Salary
0.016
Intelligence Test
with Position
0.016
Geometry Test
with Scholarship-Activities-
Position
0.016
Geometry Test
with Scholarship-Activities
0.017
Technical Information Test
with Position
0.022
Intelligence Test
with Activities
0.023
Geometry Test
with Salary
0.027
Scholarship
with Salary
0.033
Intelligence Test
with Scholarship-Salary
0.055
Intelligence Test
with Scholarship-Position
0.055
Intelligence Test
with Scholarship-Activities
0.055
Algebra Test
with Activities
0.056
Activities
with Salary
0.061
Algebra Test
with Salary
0.083
Intelligence Test
with Scholarship
0.083
Scholarship
with Position
0.094
Technical Information Test
with Scholarship-Activities
0.100
Scholarsbip-Activities-Median of All Tests
with Salary
0.111
Geometry Test
with Scholarship-Position
0.111
Scholarship-Activities-Median of Three Tests
with Salary
0.122
Geometry Test
with Scholarship
0.122
Median of All Tests
with Scholarship-Activities
0.123
Arithmetic Test
with Scholarship-Activities
0.123
Activities
with Position
0.127
Technical Information
Test
with Scholarship-Activities-
Position
0.127
Geometry Test
with Scholarship-Salary
0.128
Algebra Test
with Position
0.133
Arithmetic Test
with Salary
0.138
Scholarship-Activities
with Position
0.166
Physics Test
with Scholarship-Activities-
Position
0.167
Arithmetic Test
with Scholarship-Activities-
Position
0.172
Scholarship-Activities
with Salary
0.173
Median of All Tests
with Position
Beatty and Cleeton: Predicting Achievement 347
TABLE 1— Continued
0.177
Technical Information Test
with Scholarship-Salary
0.188
Physics Test
with Position
0.188
Algebra Test
with Scholarship-Activities
0.189
Technical Information Test
with Scholarship-Position
0.194
Physics Test
with Scholarship-Activities
0.195
Median of All Tests
with Scholarship-Activities-
Position
0.200
Scholarship- Activities-Median of All Tests
with Position
0.201
Algebra Test
with Scholarship-Activities-
Position
0.208
Scholarship-Activities-Median of Three Tests
with Position
0.222
Algebra Test
with Scholarship-Salary
0.227
Algebra Test
with Scholarship-Position
0.238
Algebra Test
with Scholarship
0.239
Technical Information Test
with Scholarship
0.261
Arithmetic Test
with Position
0.305
Physics Test
with Scholarship-Salary
0.306
Median of All Tests
with Scholarship
0.311
Arithmetic Test
with Scholarship-Salary
0.316
Median of All Tests
with Scholarship-Salary
0.322
Physics Test
with Scholarship
0.356
Median of All Tests
with Scholarship-Position
0.372
Physics Test
with Scholarship-Position
0.383
Arithmetic Test
with Scholarship
0.388
Arithmetic Test
with Scholarship-Position
TABLE 2
TABLE 4
Scholarship with:
Activities -0.022
Intelligence Test 0.083
Geometry Test 0. 122
Algebra Test 0.238
Technical Information Test 0 . 239
Median of Tests 0.306
Physics Test 0.322
Arithmetic Test 0.383
TABLE 3
Activities with:
Arithmetic Test -0.250
Geometry Test -0.206
Median of Tests —0. 155
Technical Information Test —0. 116
Scholarship -0.022
Physics Test -0.016
Intelligence Test 0.022
Algebra Test 0.055
Position with:
Geometry Test -0.017
Intelligence Test 0.016
Technical Information Test 0.017
Scholarship 0.083
Activities 0. 123
Algebra Test 0. 128
Scholarship-Activities 0. 138
Median of Tests 0.173
Physics Test 0.188
Scholarship- Activities-Median of
All Tests 0.200
Scholarship-Activities-]\Iedian of
Three Tests 0.208
Arithmetic Test 0.261
TABLE 5
Salary with:
Intelligence Test -0.061
Physics Test -0.012
348 Beatty and Cleeton: Predicting Achievement
TABLE 5— Continued
Salary with — Con.:
Technical Information Test —0.011
Median of Tests 0.011
Geometry Tests 0.023
Scholarship 0.027
Activities 0.056
Algebra 0.061
Scholarship-Activities-Median of
All Tests 0.100
Scholarship-Activities-Median of
Three Tests 0.111
Arithmetic Test 0. 133
Scholarship-Activities 0. 172
TABLE 6
Scholarship and Activities with:
Geometry Test 0.016
Intelligence Test 0.055
Technical Information Test 0.094
Median of Tests 0. 122
Arithmetic Test 0. 123
Algebra Test 0. 188
Physics Test 0. 194
TABLE 7
Scholarship and Position with:
Intelligence Test 0.055
Geometry Test 0. HI
TABLE 1— Continued
Scholarship and Position with — Con.:
Technical Information Test 0. 189
Algebra Test 0.227
Median of Tests 0.356
Physics Test 0.372
Arithmetic Test 0.388
TABLE 8
Scholarship-Activities-Position with :
Intelligence Test 0.005
Geometry Test 0.016
Technical Information Test 0. 127
Physics Test 0. 166
Arithmetic Test 0. 167
Median of Test 0 195
Algebra Test 0.201
TABLE 9
Scholarship- and Salary with:
Intelligence Test 0.033
Geometry Test 0. 127
Technical Information Test 0. 177
Algebra Test 0.222
Physics Test 0.305
Arithmetic Test 0.311
Median of Tests 0 . 316
TABLE 10
Significance of various correlations for prediction
WHEN THE
CORB ELATION 18:
THE FROBABLE
ERROB is:
■« here chance prediction is represented by the r.4.tio of 1 to
l.the ch.ance8 th.*.t a person will be accurately placed
above or below average on the anticip-vted varl4blb
by predictinq from the known variable are: (.^.pproxi-
mately)
0.000
0.071
1 to 1
The average error of these
0.100
0.070
1.25 to 1
ratios is 0.097. Ratios and
0.150
0.069
1.50 to 1
average error were deter-
0.200
0.068
1.75 to 1
mined empirically
0.250
0.066
2.00 to 1
0.300
0.064
2.25 to 1
0.350
0.062
2.50 to 1
0.380
0.061
2.65 to 1
0.400
0.060
2.70 to 1
In any group the chances are 2.65 to
1 that persons who earn above average
scores on the arithmetic test will prove
to be above average in scholarship.
Likewise the chances are 2.65 to 1 that
persons below average on the arith-
Beatty and Cleeton: Predicting Achievement
349
metic test will prove to be below aver-
age in scholarship. Negative correla-
tions are interpreted inversely. For
instance, the chances are 2 to 1 that
persons who earn above average scores
on the arithmetic test will prove to be
below average in participation in extra-
curricular activities.
CONCLUSIONS
The data of the experiments were
hmited, therefore verification of find-
ings is quite definitely needed. With-
in the hmits of available data, how-
ever, the following conclusions seem
pertinent :
1. Correlations between scholarship
and the median of aU six tests, scholar-
ship and the physics test, scholarship
and the arithmetic test, are higher
than correlations between anj- of the
other tests and any of the other accom-
plishment ratings. Correlations of the
three test ratings mentioned above
with combined scholarship and posi-
tion ratings are slightly higher than
those between test ratings and scholar-
ship alone. The arithmetic test is
outstanding in the predictive signifi-
cance shown throughout the entire
investigation.
2. Correlations obtained between
tests and complete scholarship records
agree in some respect with correlations
obtained between the same tests and
fii-st-year engineering scholarship rec-
ords and disagree in other respects.
This is shown in table 1 1 .
In view of the fact that a large
number of students included in the
first-year engineering scholarship cor-
relations were not included in the
complete scholarship correlations and
these usually the poorer students, the
continued predictive value of four of
the tests is especially encouraging.
3. The poor showing made by the
"inteUigence" test may be accounted
for in several ways:
a. The initial correlation with first-
year scholarship is low (0.29) compared
with results obtained with other intelli-
gence or general mental abiUty tests
now in use. Correlations around 0.50
TABLE 11
Intelligence Test
Geometry' Test
Technical Information Test
Algebra Test
Median of All Tests
Physics Test
Arithmetic Test
Si*-
f< o ^
« s t"
0.29
0.30
0.23
0.42
0.34
0.38
ta t>
n o
" H M
J o B
e< o a
s s S
0.084
0.122
0.238
0.239
0.306
0.322
0.383
* Thurstone, L. L. "Manual of Direc-
tions, Thurstone Vocational Guidance
Tests." World Book Company, New York,
1922. Page 12.
between first-year scholarship and
general mental abihty tests now in
use are frequently obtained.
h. The complete scholarship record
of an engineering college graduate
represents a highly speciahzed type of
achievement. The first-year record
is more a measure of general abihty
than is the four year record. Since
the "inteUigence" test is supposedly
a measure of general abihty, it should,
logically, be more indicative of gen-
eral achievement than of speciahzed
350
Beatty and Cleeton: Predicting Achievement
achievement. It may be that a gen-
eral mental ability test decreases in
significance as specialization progresses,
c. So-called intelligence tests differ
in characteristics. What one intelU-
gence test shows under given circum-
stances is not of necessity a criterion of
what may be expected of other intelli-
gence tests in the same circumstances.
The dropping off in significance of
correlation between first year and
graduation may be a peculiarity of the
particular test used.
4. While correlations reported in
this investigation are all below 0.40,
there is reason to beheve that future
studies will show higher correlations.
The basis for this hope lies in the fact
that tests now in use in the institu-
tions where this investigation was con-
ducted show a high initial correlation
with first-year scholarship records.
By use of a system of weighing of
tests of general mental ability and
tests of high school achievement, cor-
relations between 0.60 and 0.65 are
obtained.^
5. Correlations between participa-
tion in activities and salary and be-
tween participation in activities and
position rating are too low to be con-
sidered significant. Participation in
activities may have bearing on certain
kinds of after-college achievements and
not on others. For example, it seems
probable that certain positions in
business and industry might put more
emphasis on the social qualities under-
* Preliminary report of tests and tech-
niques used appear in an article by Cleeton,
Glen U. "The Predictive Value of
Measures of Ability in College Freshmen."
Journal of Educational Research, May, 1927.
lying extensive participation in activi-
ties than would other positions. This
fact was not sought in the present
investigation. That participation in
activities is predictable to a certain
extent is shown by the -0.25 correla-
tion between the arithmetic test and
activity ratings. The prediction,
however, would be inverse: a low score
on the arithmetic test meaning that the
chances were about 2 to 1 that partic-
ipation in activities would be better
than average.
6. That the best tests for predicting
scholarship and combinations of test,
activity, and scholarship ratings pre-
dict importance of position while
scholarship ratings taken alone are not
significant suggests a need for a de-
tailed study to determine the reason.
Our data throw no light on this puz-
zling fact.
7. None of the several variables
available for predicting salary show
any particular promise. Scholarship
and activities combined suggest possi-
bilities but the correlation is only
about 1.6 to 1 better than chance for
predicting salary above or below
average. Neither scholarship nor ac-
tivities taken alone has predictive
significance.
8. Combining scholarship and ac-
tivities, scholarship and salary, or
scholarship-activities-position, has a
tendency to reduce correlations, indi-
cating that these combinations are
carried along by the scholarship and
test correlations. Combining scholar-
ship and position does not change the
correlations obtained to any appre-
ciable degree as compared with corre-
lations between scholarship and tests.
Beatty and Cleeton: Predicting Achievement 351
9. A system of weighing the various scope of the data. Such a procedure
achievement factors and test variables was not used in the present study but
might increase the size of the correla- recommends itself for use in future
tions. The significance of weights investigations which may involve more
thus obtained would not be reliably comprehensive data,
indicated in the present investiga-
tion, however, because of the limited {Manuscript received November SO, 1927.)
\
Measuring Introversion and Extroversion
By Theodosia C. Hewlett and Olive P. Lester, University of Buffalo
The concepts of the introvert and the extrovert have piqued the
curiosity of research workers as well as laymen since they were first
presented by Jung and other psychoanalists. The point that has
bothered most investigators is the determination of just what traits
belong to the two constellations by which these contrasting personality
types are characterized. Many have questioned the existence of any
such constellations of traits or such two types of personalities.
The authors of the present study have aimed to bring simplicity
and objectivity to the problem, by limiting themselves to '^ expressive-
ness^^ as the fundamental trait of extroversion, and measuring this
trait objectively in the personal interview.
The object of this experiment was to find an objective measure of
introversion and extroversion. A prehminary selection of two groups
of Freshman girls — twenty introverts and twenty extroverts — was
based upon a self-rating on six traits. These forty subjects were then
interviewed upon several questions of interest. The subjects were
graded as either extrovert or introvert by the amount of "expressive-
ness" shown in the interview. This objective measure of expressiveness
or extroversion gave a correlation of 0.064 with the self-ratings upon
which the groups were selected; 0.068 with intelligence test scores;
0.40 with the Gilliland Test of Sociability; and 0.603 with the Dean
of Women's estimate of the introversion or extroversion of these girls.
ORIGINATING with Jung, the overt conduct." Max Freyd^ in the
terms introversion and extro- Psychological Review has contributed
version denoting contrasting an excellent summary of the work that
types of personality have shown a has been done on this problem of per-
decided tendency to cling and become sonality types. Various definitions of
a permanent part of the nomenclature the terms introvert and extrovert, such
of psychology. In observing people, as those of McDougall, Allport,
we seem to feel that in general they Kempf, Hinkle, "White and others are
may be fitted into those rather vague presented and different explanations
categories "withdrawal from reality" given. It is not our purpose here to
and "emphasis on thought processes," , ^^^^^^ ^^^^ "introverts and Extro-
versus the "facmg of reality," and verts." Psychological Review, Vol. 31,
"the ready issuance of thought into 1924.
352
Hewlett and Lester : Measuring Introversion
353
review these theories, but rather to
turn to the question raised by Freyd
in his conclusion — that question of
differentiating between the introvert
and the extrovert, behavioristically.
We meet those individuals who have
a tendency to "reach-out" as it were
and make social contacts, and on the
other hand there is the retiring, timid
type. In the college situation this
type of person presents a particularly
difficult problem, though here of course
it must be kept in mind that one is not
speaking of the extreme t5T)es of in-
troversion and extroversion. The
benefits of college training in its larger
aspects do not accrue to this group.
The writers are not in a position to
make a generalization about college
men of this type, but how often in
political and educational meetings,
and other situations does one come
upon women, college-trained, who
seem utterly incapable of participating
actively and putting their ideas before
a group, that is "letting themselves
go." Many of these women have
insight into themselves, reahze their
deficiencies and inadequacies in their
daily social contacts and have ex-
pressed their regrets that their four
years of college training did nothing
toward this "expressive" development
of the self. The problem arises as to
whether or not the college through its
Personnel Office or Dean of Women
or any other administrative branch
concerned wdth such problems can
locate these "timidity" cases and
offer some kind of recommendations
toward the more complete adjustment
and participation of these people in
the college situation and later in the
social adjustment of adult life. There
seems to be a decided need of differ-
entiating between the "introvert" and
the "extrovert" objectively with a
method entirely independent of the
present much used subjective proce-
dures.^ The present study is an at-
tempt to apply an objective measure
to the amount of talking a student
does. This degree or amount of ex-
pansion has been conveniently termed
"expressiveness." In other words, we
have attempted to measure an individ-
ual's oral beha\dor and to use this
objective measure as significant of one
aspect of his sociability (extro-
version) .
SELECTION OF CASES
"We obtained our group of 40 girls,
upon which the study is based, by
means of a subjective rating chart
which all of the eighty-five Freshman
girls had filled out at the beginning
of the semester. This chart called
for the estimate by the rater of herself
on six traits pertaining to her
sociability as shown on page 354.
The scoring ranged from a plus 2,
meaning the rater felt she had an
abundance of the trait in question,
down to a minus 2, meaning that she
felt that she was quite lacking in that
trait. A zero stood for average.
Thus, we totalled the subjective rat-
ings of each Freshman on the six
traits. There were 20 Freshmen who
had total scores of plus 4 or over and
- We have already implied that we are
using the terms synonomously with ex-
pressiveness, readiness and ease in making
social contacts, social mindedness, and their
opposites respectively, and in no sense are
we using the terms to indicate extreme
cases.
354 Hewlett and Lester: ^Measuring Introversion
these we called, for the sake of con-
venience, our "extrovert" group.
Exactly 20 other Freshmen had minus
totals, — that is, every Freshman, ex-
cept these twenty, had a plus score
even if only a plus 1 ; and therefore, we
called these twenty our "introvert"
group. Thus our final two groups
selected from 90 students, consisted of
20 introverts (group I) and 20 extro-
verts (group II). It is interesting to
measuring extroversion, we were
anxious to attempt another and more
objective measure of one's expressive-
ness. This resulted in an interview
with each of the 40 Freshmen, con-
sisting of 12 questions or statement
topics. The fact that a large number
of the topics were in statement rather
than question form proved interesting
during the course of the interview, —
for example, a statement such as the
Unusual control of temper
Complete confidence
Constant worrying
Decided grit
Good mixer
Decided initiative
Ave.
Ave.
Ave.
Ave.
Ave.
Ave.
I Lack of control
I Lacking confidence
I Little or no worry
J Lacking grit
J Awkward in meeting others
I Quite docile
note at this point that, when three
months later the self-rating scale was
again presented to the Freshmen to
fill out for the purpose of discovering
the degree of similarity between the
two estimates, we found that there
was comparatively little variance be-
tween the two; for example, only 20
out of 72 girls changed their totals
more than 5 points, or 27 per cent.
In our special group of 40, 9 or 22
per cent changed in their estimates
more than 5 points. The reliability
correlation in the larger group is 0.62
and in our particular study group the
correlation was 0.71,
DESCRIPTION AND TECHNIQUE OF THE
INTERVIEW
Suspecting the unreliability and sub-
jectivity of the self-rating method of
eighth on the subject of "evolution
versus religion" concluded with the
assertion, "Our state should pass legis-
lation prohibiting the teaching of
evolution in our high schools and
colleges." One would expect that
such an assertion, even though not in
grammatical question form, would
serve as a potent stimulus and chal-
lenge to the student being interviewed,
and yet, more than a few failed to take
up the argument when the interviewer
hesitated at this point. However,
some other students seized upon this
opportunity even though not chal-
lenged with a direct question, to ex-
pand upon the subject and express
their opinions without hesitation.
Would it not appear, then, that the
students in the latter group are more
"extrovert?" The objection may be
Hewlett and Lester: Measuring Introversion 355
raised that the reason for the lack of
response in some cases might be attrib-
uted to the fact that certain of the
topics presented were too remote from
the students' daily experiences to be
conducive to fluent expression of
opinion. To answer this objection,
the writers would say that particular
care was taken to introduce such sub-
jects as would be familiar to the
average college Freshman, and of
enough vital interest to arouse dis-
cussion.
However, in every case we aimed to
make the student feel that we sought
her particular opinion on the subject,
at the same time assuring her that it
would not later be used in a personal
connection. Thus, even if a student
did not wish to express her views on a
certain subject, we had a measure of
her expansiveness by the extent to
which she defended her non-committal
position. In other words, we were
interested in the amount of talking
that the student did (her overt be-
havior) while she beheved we were
concerned solely with the opinion that
she expressed. It should be under-
stood also that the writers were inter-
ested in the repUes that the students
gave; and often the discussion, "give
and take," between student and inter-
viewer extended well beyond the ap-
pointed twenty or thirty minutes.
Indeed, we felt a good part of the
discussion to be extremely logical and
thoughtful for college Freshmen.
The following are the 12 statements
and questions in exactly the form that
that they were presented by the inter-
viewer to each Freshman :
1. Do you belong to a sorority? What
is the good of a sorority and why do you
belong to one, if you do? If you don't
why don't you?
2. You are a Catholic, Jew, Protestant?
Why?
3. The Dean of the College is anxious to
form a new debating society and he wants
all students who are interested to join —
I suppose you wouldn't be interested in it
at all.
4. I suppose you would agree that if
you were caught cheating you ought to be
expelled from college immediately.
5. In regard to the matter of trial mar-
riages you probably know there is in every
society a group of people who are accepting
the practice of persons living together
without being married.
6. Doubtless your father and mother
feel that they wouldn't for a minute have
you associating with, far less be best friends
with illegitimate children. In fact, they
wouldn't even want you to be in classes in
the University with such children. And
of course you agree with them.
7. College students in China are playing
a leading r61e in freeing China from the
domination and oppression of foreign
powers. I don't believe American students
would do as much for America.
8. It appears that the doctrine of evolu-
tion is contrary to certain religious train-
ing; and hence our state should pass legisla-
tion prohibiting the teaching of evolution
in high school and college.
9. Society is justified in condemning
petting parties of young people on the
grounds of immorality and indecent be-
havior.
10. If you were voting next fall on any
matter pertaining to the modification of
the Volstead Act, as a loyal citizen of the
United States you would certainly vote
against any modification of the Prohibition
law.
11. Girls who work their way through
college, partly or entirely, should not be
considered on the same social level as those
who do not.
12. In case you remember any of the con-
victions which you registered on the Ques-
tionnaire blank last fall, to what extent do
you think you have changed in your views
since that time?
356
HEWT.ETT AND Lester: Measuring Introversion
We attempted to develop a uniform on the more intimate phases of the
technique in scoring in order to rule topic and state his conviction about it.
out such subjective factors on the part On the whole it was rather easy to
of the scorer as prejudice and feelings determine the kind of replies that
of fatigue from day to day (the inter- deserved a score of 3.
views covered the greater part of four Table 1 indicates the three quartile
weeks) . Thus we felt that a standard points and average deviation for the
method of attack on the problem could scores obtained in the interview,
be maintained throughout. A mathe- Two other points in our technique
matical basis from 0 to 3 was estab- worth noting, perhaps, were (1) that
hshed and employed in this way. If the same interviewer was used
after the topic was presented by the throughout, and (2) that the inter-
interviewer, the student made no reply viewer was checked in her scoring by
or shook his head yes or no, we gave a her co-worker who was present during
score of zero. The interviewer might all the interviews. The presence of
then elucidate further and discover another person in no way created an
some hidden opinion held by the unnatural or artificial situation, since
student, but this could not be counted the office in which the interviews were
in the score which was recorded. A held was customarily occupied by two
score of 1 was recorded when the
student responded with a simple nega- '^^^^^^ ^
tive or afi&rmative answer such as q^ 13.5
"Yes, I think so, but I don't approve Median 16.5
myself;" or "I would like to do so but Qs 18-4
have never had the chance." A score ^'^^ ^^^' ^ '^
of 2 was given when the student
followed up his positive or negative persons, and the Freshmen were in the
answer or even his expressed doubt habit of seeing both persons there on
with two or three reasons why he took other occasions. There was remark-
such a stand; in some cases the student able similarity in the scores given by
would introduce relevant or irrelevant the two raters, and since the results
examples or bring in personal experi- ^ere discussed by the two immediately
ences; he was then scored with regard following the interview, discrepancies
to the amount that he thus expanded could be noted and a compromise
and not with regard to the logic or reached,
wit of his statements. The student
scored 3 when he expanded even other tests employed
further; in such cases the student ^^^ Sociability test« devised by
needed no stimulus from the mter- ^.^^^^^^ ^^^ ^^^^^ ^^ Northwestern
viewer. Usually he gave his own University was given to the Group I.
opmion freely as well as referring to ^^^ directions and methods of scoring
the opmion of others on the subject.
He would often quote his own experi- 3 <'a Measure of Sociability." Journal
ences and confide in the interviewer of Applied Psychology, September, 1920.
Hewlett and Lester: Measuring Introversion 357
they used were followed throughout.
The correlations between this measure
and the interview, and other ratings
are given in table 2 below.
The other ratings against which our
interview was checked were those of
the Dean of Women. She was asked
to rate the 40 Freshman girls as to
their expressiveness, sociability, ease
at mixing, etc. Directions were given
that the terms extroversion and intro-
version were to be inclusive of all the
traits or their negatives just mentioned
above. Thus "1" represented the ex-
treme introvert; "2," introvert; "3,"
average; "4," extrovert; "5," extreme
extrovert. It may be added that this
study was carried on during the second
semester of the college year 1926-1927
and that the Dean of Women through
her personal conferences and her con-
nection with the Freshman girls had
come to know them most intimately
and therefore her opinions are to be
regarded with considerable weight.
At the same time that the Freshman
girls rated themselves they submitted
in the blank other material that
afforded an insight into their fanuly
conditions, their outside activities and
the like. Some of these factors which
may be related to or perhaps offer an
explanation of introversion or extro-
version (though not of first considera-
tion in our study) may prove sug-
gestive.
As regards intelligence, Group I, the
introverts, have an average percentile
rating of 36.2 in comparison with an
average percentile rating of 54.4 for
the extroverts. Group II. Sixty-five
per cent of the members of Group I are
below the fiftieth percentile point.
This appears contrary to the usual
finding that introverts as such are
usually more inteUigent.
Considering a small high school to
be one in which the Senior Class was
60 or under, it was found that 25
per cent of the introverts came from
small high schools whereas 45 per cent
of the extroverts came from small high
schools. Apparently the large city
high school with an enrollment of
1500 to 2500 students and which was
the school environment of 75 per cent
of the introverts played its part in
either causing or at least furthering the
feeUngs of inferiority and timidity.
On the other hand a small high school
environment would appear to offer a
less competitive and more open field
for development of the expressive
aspect of the personahty.
As regards occupation of the
father — whether professional, semi-
professional and business, or skilled, —
there seems to be no relationships
between such socio-economic status
and the classification of introvert and
extrovert.
Another negative finding was the
lack of relationship existing between
participation in sports and captaincies
of athletic teams and our classification.
We were of the opinion that the extro-
verts would show a greater number of
participants in the activities, but the
actual findings showed the members
of both groups to be equally active, as
far as numbers go, in physical activi-
ties.
Position in the family has often
been accepted as a determining cause
of extroversion and introversion. The
data available on Groups I and II
show five introverts to be only children
as against two extroverts who are the
358
Hewlett and Lester: Measuring Introversion
only children in the family. There
also is shown a slight tendency for a
greater number of extroverts to be the
younger or youngest member of the
family. In this latter case, however,
there is not enough difference between
the groups to be significant.
Several writers have mentioned the
possibility that introversion may be
due to some physical defect in itself,
or to a defect of which the child is
constantly reminded in childhood. It
was with this in mind that the medical
reports of Groups I and II were
analyzed to ascertain whether here one
group seemed superior physically.
Two factors were considered on the
recommendation of the medical ex-
aminer; the report on past health, and
the present health status. Those fac-
tors taken into consideration for the
past history were: more than average
number of children's diseases, any one
very severe child's disease, operations
and accidents. Under present health,
such conditions as toxic thyroid,
anemia, low blood pressure, and
posture were considered. Nine intro-
verts as against three extroverts
showed a poor past history. As re-
gards present health condition; fifteen
introverts were in a physical condition
not particularly conducive to the best
work as against seven extroverts.
This evidence seems fairly conclusive.
When a later classification of our 40
cases was made on the basis of the
interview, the factors mentioned above
were again reviewed and studied, with
the result that the same general
tendencies prevailed throughout.
RESULTS
Table 2 shows the correlations exist-
ing between the interview measuring
introversion and extroversion and
other tests and rating scales measuring
sociability.
Table 3 shows other correlations
regarding the interrelationships be-
tween various measures used.
Though none of these correlations are
particularly high, yet it is felt that
two or three are worthy of comment.
When we use what we believe to be a
more objective measure of introversion
and extroversion, we necessarily be-
come skeptical of the subjective type of
rating (in our study the self-rating
TABLE 2
Interview (amount
of expression)
fa
H
o
H
J
N
1
o J
g
z
59
:^i
H
IS
%
f
1
a
a
0.603
a
0.40
0.064
0.068
TABLE 3
GILLI-
TEST OF
SOCIABIL-
mr
8KLP-
lUTINQ
SCALE
Dean's Estimate
0.423
0.421
chart). This opinion seems to be
substantiated by the very low correla-
tion of +0.06 between our interview
and the self-rating scale. The short-
comings of the subjective rating scale
are further evinced by the fact that
out of a total of 85 Freshman girls who
filled out the entire Personnel blank
which included the self-rating scale, 26
made comments concerning the un-
social traits which they felt keenly,
such as excessive blushing, stuttering,
consciousness of size, etc. Eighteen
Hewlett and Lester: Measuring Introversion 359
of those, or 69 per cent would be
classified as introverts if such a group-
ing is made on the basis of the self-
rating scale.
The relatively high correlation with
the Dean of Women's rating would
seem to indicate that she bases her
opinion of expressiveness, sociability
and the like not only on data of a
subjective nature which her office has
available, but also on more objective
factors, such as behavior in her office,
at teas, class activities. These latter
considerations would tend to make
her estimate correlate well with our
interview.
Gilliland's test is certainly less sub-
jective than the rating scale; for,
whereas the self-rating scale asks the
student to estimate his own personaUty
traits such as confidence, poise, grit,
etc., as superior, average and inferior,
the test used by Gilliland introduces
objectivity by taking account of the
student's behavior. That is, he asks
the number of parties, dances and
concerts a student attends per month;
how many letters he writes and books
he reads. Then with this data as a
criterion and basis, and a quantitative
scale as a means of measurement,
Gilliland attempts to state an individ-
ual's sociability or degree of "extro-
version." This method would be
valid enough if the dances, concerts,
lectures, letter writing, etc., were the
only or even the most representative
types of overt behavior. The writers
are inclined to feel that this is hardly
an inclusive cross-section of the be-
havior of the average individual.
However, for the moment, granted
that it were a fair test for one's socia-
bility, would we not again have to
place credence in the subjective esti-
mate of the student when he attempts
to answer the questions as to number
of parties, number of letters, and the
like! Again we are faced with the
unreliability and doubt of an intro-
spective report, dependent upon such
evasive factors as mood, seriousness of
the individual at the time, sincerity,
memory, and many others.
It is with the end in view, therefore,
of eliminating as thoroughly as possible
the subjective factor of a student's
own report about himself or his be-
havior that the writers devised the
method of the interview.
CONCLUSION
In conclusion then, the writers of
this study have attempted to work
away from the older and more
subjective method of measuring
personaUty traits; in its stead, has
been substituted what is beHeved to
be a more objective method, specifi-
cally, the Interview. It is true that
a group of 40 is hardly large enough
from which to deduce striking con-
clusions, and time and opportunity
permitting, it would be of real interest
to carry on the experiment with
another and larger group of subjects.
More objectivity and a greater control
might be obtained by the presenta-
tion of two sets of questions on differ-
ent occasions by interviewers familiar
with the technique.
It should be observed also that
possibly the questions used were too
intellectual and too highly speciaHzed
to evoke lengthy responses from the
students. When the idea was a fairly
new one such as the question of the
Chinese situation, often the student
360
Hewlett and Lester: Measuring Introversion
became reticent and failed to expound
on that subject. Another suggestion
for improving the technique of the
interview might be further develop-
ment and standardization of the quan-
titative scoring which was here em-
ployed.
Notwithstanding these limitations
and other possible defects of the test
of which we are well aware, we feel
that the method offers possibiUty for
further study on an objective measure-
ment of personality traits known as
"extroversion" and "introversion."
(Manuscript received September 30, 1927.)
Additional Tests for Mechanical Drawing
Aptitude'
By E. G. Stoy, Institute for Juvenile Research, Chicago
Mr. Stoy continues here the account of his preliminary study of
mechanical drawing aptitude. He has used additional tests and
improved methods of procedure, obtaining results whose signifi-
cance cannot be questioned.
In the Personnel Journal for August, 1927, Mr. Stoy described
an experiment in measuring mechanical drawing aptitude in which six
out of thirteen tests gave vaHd results. In the present similar study
fifteen other tests were used and the method of procedure was
slightly modified.
The subjects were freshman students in their second semester of
mechanical drawing at the Lane Technical High School, Chicago. Five
instructors of six classes of such students were asked to select their most
promising students solely as regards mechanical drawing aptitude. As
an additional criterion the Minnesota Mechanical Drawing Test A was
used, and where the two criteria were in disagreement the student was
omitted from the study. The promising and unpromising groups as
finally chosen consisted of twenty-five each.
In eight of the fifteen tests the difference in means between these
two groups exceeded three times the error of the difference, indicating
decided validity. These tests in order of validity are Thurstone-Jones
Sketching Test, MacQuarrie Blocks, MacQuarrie Tracing, MacQuarrie
Pursuit, MacQuarrie Location, Brigham Series IV Test 6, Parallelo-
gram Illusion, and MacQuarrie Copying. The tests with less validity
were Circle Illusion, Wiggly Block, MacQuarrie Dotting, MacQuarrie
Tapping, Thurstone-Jones Hand, Miiller-Lyer Illusion, and Thurstone-
Jones Gear.
I
N A previous article- the writer these thirteen tests showed significant
described a preliminary study of group differences in two similar situa-
thirteen possible tests 'for me-
chanical drawing aptitude. Six of Thurstone and to Dr. Luton Ackerson, for
direction on the study and for assistance in
1 This is one of a series of articles pub- the analysis of results. The writer is in-
lished by members of the staff of the Illinois debted also to Mr. R. C. Faubell, Head of
Institute for Juvenile Research, Chicago, the Department of Mechanical Drawing at
Dr. Herman M. Adler, Director. Series C, Lane Technical High School, Chicago, for
Number 110. his courtesies during this study.
The writer is indebted to Professor L. L. ^ This Journal, August, 1927.
361
362
Stoy: Mechanical Drawing Aptitude
tions; namely, Thurst one-Jones Paper tests used
Folding test, :\Iinnesota Paper Form \\',. (-hose for use in this second
Board, Downey Group Test V (Co- project, started in the Fall of 1920,
ordination of Impulses), Downey eleven grou]) tests and four individual
Group test VIII (Flexibility), Painted tests, all of which were concerned with
Cube test, and Freeman Puzzle Box. spatial relations, motility or me-
Illusion
The present article is concerned with a
second preliminary study, in which
different tests and slightly different
methods were used.
THE PROBLEM
We arc concerned with finding tests
which will differentiate individuals
with aptitude for mechanical drawing
from those without this aptitude.
The six tests mentioned above, along
with those shown to be valid in this
study and pcn-haps other preliminary
studies, will be used as a single battery
for a more refined study in which a
random sample will be used inst(^ad of
two differentiated groups. Tlius, in
time, we hope to be able to predict
probal)le success in drafting by means
of vocational guidance tests.
Apparatus
chanical ingenuity. The group tests
were :
The seven tests comprising the Mac-
Qviarrie Test for Mechanical Ability.^
Brigham's Test 6 of Series IV,'' in which
the subject estimates for comparison
purposes the lengths of lines used in
the construction of various simple
diagrams.
Thvu'stonc- Jones Sketching Test.*
Thurstone-Jones Hand Tcst.^
Thurstone- Jones Gear Test.'
The individual tests used were the
Wiggly Block Test^ and an illusion
' This Jouriuil, January, 1927.
* Unpublislu'd.
'^'^ and '. See page 333 ff, Organization of
Vocational Guidance, bj- A. F. Payne.
New York: McGraw-Hill Book Co., 1925.
« This Journal, June, 1927.
Stoy : Mechanical Drawing Aptitude
363
apparatus* designed by the writer.
The apparatus consists of a frame into
which a heavy white card 9| inches
by 20 inches may be inserted. One
card displays the Miiller-Lyer arrow
illusion, another the circles illusion,
and a third the parallelogram illusion.
In the last mentioned test, illustrated
in the accompanying figure, the task
given the subject is to move the slide
right or left to a point at which the
diagonal lines appear equal to each
other. The illustration shows the full
effect of the illusion; that is, the slide
is so placed that the diagonals are
equal in length. Three trials are
used. Readings are taken on a milli-
meter scale which is fixed on the back
of the apparatus. The figures shown
in table 1 for this apparatus are based
on an average of three de\'iations
from the correct scale point, for each
subject.
THE SUBJECTS AND CRITERIA
We used as subjects Freshman stu-
dents who were taking their second
semester of mechanical drawing at
Lane Technical High School, in
Chicago. At first glance it might
appear that any indication of ability
to learn mechanical drawing which
we might obtain on Freshman high
school subjects would be worthless.
This, however, is not the case. After
the first few months on the drawing
board, students begin to separate along
a wide range of ability. By the time
they have reached the middle of the
second semester they are in an ideal
stage for study, for their abilities are
at this time widely separated, and yet
few have dropped out.
' Unpublished.
In order to obtain two well differen-
tiated groups on the basis of promise
shown in mechanical drawing, five
instructors of six classes of such
students were asked to select their
most promising and least promising
students. Instructors were asked to
make their judgments on promise in
mechanical drawing alone, with other
factors ruled out as far as possible.
Students whose lack of promise in
drawing seemed to be due in part to
chronic absenteeism were not con-
sidered in the sampling. Usually
these most promising and least promis-
ing selections together amounted to
about half the class. With this
method there were obtained thirty-
three promising and thirty-four un-
promising cases.
After having obtained these sup-
posedly well-differentiated groups we
wished to verify the selections. That
is, we had two groups, one of which
presumably was composed of students
with their ability not only to grasp
easily their elementary drawing work,
but also to climb out of the apprentice
rank ; the other group presumably was
composed of students with little or no
aptitude. It was felt reasonable to
assume that after a semester and a
half of instruction, those with aptitude
for drafting ought to do better work
on an achievement test than those
without this aptitude. For this veri-
fication procedure the Minnesota Me-
chanical Drawing-Test A was used.^"
This test requires the subject to make
a three-view orthographic projection
of a cross slide shown in isometric
form. The time limit was one hour.
Although a highly acceptable objective
'" Unpublished.
I'HE PERSONNEL JOURNAL, VOL. VI, NO. 5
364
Stoy: Mechanical Drawing Aptitude
criterion would have been a division
of these orthographic plates into good
and poor groups, a task requiring so
strict a division would have been an
imposition on our judges. The draw-
ings were, however, placed in rank
order by ten judges, consisting of four
high school instructors in mechanical
drawing and six engineers. The cri-
teria by which the drawings were
judged were: Amount completed,
number of lines protruding beyond
proper limit, number of lines not
joined, number of lines omitted, ac-
curacy of angles, uniformity of line
widths, agreement of line widths with
widths used in standard practice,
quality of lettering, and cleanliness.
The relative importance of these cri-
teria was left to the judge. The ranks
assigned each student by the judges
were totalled, and these totals were in
turn used to assign a new rank order.
Rank order coefficients (p) yielded
by correlations of ranks assigned by
each judge and the combined ranks of
ten judges averaged 0.87, the lowest
coefficient being 0.71, and the highest
0.96.
The combined ranks of ten judges on
the sixty-seven cases selected by in-
structors showed that twenty-four of
the thirty-three selected as promising
ranked between 1 and 32, using 1 to
denote the highest rank. Twenty-
five of the thirty-four unpromising
cases ranked between 34 and 67.
These twenty-five cases which were
selected as unpromising by instructors,
and which ranged from 34 to 67 on the
criterion test will be called hereafter
the unpromising group. The promis-
ing group will be composed of twenty-
five cases, selected by instructors as
promising, and which ranked 1 to 35
on the criterion test. We feel that
the selection of these two groups of
twenty-five each, by a double criterion,
justifies the assumption that we have
subjects well-differentiated in aptitude
for mechanical drawing.
RESULTS
Table 1 shows for the Promising
and Unpromising Groups, on each test,
the numbers of cases, means, differ-
ences of means, standard deviations,
probable errors of means, probable
errors of differences, and ratios of
differences of means to probable
errors of differences. The number of
cases shown opposite certain tests is
less than twenty-five. The cases not
shown were drop-outs. Ordinarily in
test work a ratio of difference of
means to probable error of this differ-
ence amounting to 3.0 or better is con-
sidered significant. If the difference
is three times the probable error of the
difference we may say that the chances
are 46 to 1 that in a similar repeated
experiment the average score for the
Promising Group will again be in the
same direction with reference to the
average score of the Unpromising
Group. This probability should be
acceptable in a preliminary study.
The table shows that eight of the
tests jdelded probability ratios of 3.0
or better. These tests, in order of
value, are the Thurstone-Jones Sketch-
ing Test, MacQuarrie Block, Tracing,
Pursuit and Location Tests, Brigham
Test 6, Parallelogram Illusion, and
MacQuarrie Copying Test.
We feel that the results obtained
after evaluation of the above tests
justify the inclusion of these tests in
Stoy : Mechanical Drawing Aptitude
365
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366
Stoy : Mechanical Drawing Aptitude
a more refined study, preferably car-
ried on in a commercial drafting room.
In addition to the tests just mentioned,
the inclusion of the Wiggly Block Test
in a more refined study may be justi-
fied in view of the fact that previous
work at the General Electric Company
indicated selective value for it.
The tests found to show significant
group differences in this study will be
included with tests evaluated in other
studies to form a battery for use in a
project in which a random sample will
be used instead of two differentiated
groups. It is hoped that the results
of such a study will prove valuable
enough to yield a multiple regression
equation from which probable success
in learning drafting may be predicted.
{Manuscript received August, 4, 1927)
Transfer for Factory Production Employees
By Franklin J. Meine, Chicago
Mr. Meine shows why transfers of factory employees become nec-
essary, and describes a carefully worked out administrative
method for handling them. In the next number of the Journal
he writes about the vroblems of promotion.
TRANSFER and Promotion are
methods of adjusting the work-
ing force to production require-
ments. Large industrial organization
is dynamic, — constantly changing in
amount, kind, and location of work
done. At the same time there are
continuous changes with respect to
employees in their jobs — in interest, in
ability, in effectiveness. Therefore,
methods must be provided for adjust-
ing this continuously changing organi-
zation and force of employees.
Transfer and promotion methods
can be successfully carried out only
under conditions of centralized em-
ployment work. The employment de-
partment acts as a clearing house, acts
with the disinterestedness of a third
party and provides for the systematic
development of transfer and promotion
plans.
Transferring an employee means
changing an employee in his job to
another job of approximately the same
grade, i.e., a job making similar de-
mands upon the employee. The pro-
cess of grading jobs for purposes of
transfer and promotion will be ex-
plained in a later article on promotion.
This discussion of transfers refers
only to transfer of employees in the
rank and file; and does not take into
consideration problems arising in con-
nection with the transfer of executives.
The distinction sometimes made be-
tween "inter-departmental" and "in-
side" transfers will be considered later
in connection with a specific example.
Both kinds of transfers are here in-
cluded.
Most printed discussions on trans-
fers deal mainly with one of the three
following points of view on the trans-
fer problem:
a. Cost of labor turnover
b. Individual human point of view
c. Administrative considerations
This discussion brings out each of
these three points of view in con-
nection with different parts of the
problem. Discussion of transfers from
only one point of view gives a one-
sided picture. These three points of
view lend perspective ; and they should
be kept in mind in trying to under-
stand the problems of transfer.
SOME TRANSFER STATISTICS
The importance of the transfer
problem may be judged in part from
367
368
^Ieine : Transfer for Factory Employees
an actual statement of transfers in a
large factory's organization. These
figures also give a quantitative descrip-
TABLE 1
The average number on factory payroll
TEAR
MALI
FEMALE
TOTAL
Fourth
Third
1349
1117
966
1078
1149
988
889
840
2498
2105
Second
1855
First
1918
Employees transferred
TEAR
MALE
FE-
MALE
TOTAL
PER
CENT OF
NUM-
BER ON
PAY-
ROLL
Fourth
Third
Second
First
365
236
264
213
491
369
580
207
856
605
844
420
34
28
45
22
tion of the problem and serve as a
good point of departure for the dis-
cussion.
See tables 1 and 2 for transfers in a
factory for four years.
REASONS FOR TRANSFER
1. Promotion
Promotion or advancing employees
is treated separately, under Promotion.
WTien the decision has been made to
promote an employee he may have to
be transferred.
3. Adjustment of force
These transfer figures show (as do
figures from other organizations) that
transfer functions primarily to meet
the needs of the organization rather
than the needs of the individual, i.e.,
as to the latter's abihty or preference.
Obviously the individual is also served
by having the needs of the organization
taken care of by transfers, i.e., by
not being thrown out of a job, or by
being given opportunities in other
departments or jobs which may better
develop his abilities.
Adjustment of the force should be
separated into (a) no work in depart-
ment "from" and (6) needed in other
departments. This division makes
TABLE 2
Reasons for transfers
Advancing employees
Employees preferred other work
No work in original department
Unadapted
Needed in other department
Miscellaneous
Training
FOURTH TEAR THIRD TEAR SECOND TEAR
Num-
ber
203
85
61
37
86
120
264
Per
cent
23.6
9.9
7.2
4.5
10.0
14.0
30.8
Num-
ber
117
42
49
45
272
80
Per
cent
19.35
6.95
8.1
7.4
45.0
13.2
Num-
ber
130
83
191
52
233
155
Per
cent
15.4
9.82
22.6
6.18
27.6
18.4
FIRST TEAR
Num-
ber
159
48
27
63
69
54
Per
cent
37.9
11.4
6.42
15.0
16.21
12.87
(special training department
established)
Meine : Transfer for Factory Employees
369
possible a more intelligent interpreta-
tion of transfer problems.
The needs of production are con-
tinuously changing — the amount, kind
and place of work change over night.
To meet these needs employees are
transferred. This kind of transfer
does not represent termination of em-
ployment, since, although an employee
may be transferred to new work, he
brings to the work knowledge of
company business and pohcy, and
rehab ility. In view of the fact that
he is immediately available in these
changing circumstances, his transfer
helps keep up production and makes
unnecessary, too, the cost of hiring and
"breaking in" an entirely new man.
These transfers are mainly adminis-
trative matters, for the employment
and payroll departments.
From the point of view of the em-
ployee they keep him from being
thrown out of a job and frequently
bring him into contact with other kinds
of work for which he is more fitted and
with other people with whom he may
get along better. The transfer serves
to furnish him with the accidental
variation which may mean much to
further his progress. Certainly he
becomes more versatile; and so more
valuable to the company.
3. Unadaptability
Employees not adapted to their
work account for about 10 to 15 per
cent of transfers. Unadaptability is
a complex of causes and might as well
be discussed elsewhere as here, except
that it must be considered with refer-
ence to transfer. Unadaptability
should be considered from two points
of view: (1) the work (2) the worker.
(1) Unadaptability to work may
refer to an employee's unadaptability
to
(a) The work itself.
(6) Physical working conditions.
(c) Social working conditions, i.e.,
relations with foreman or other em-
ployees.
(2) This "unadaptabihty" may be
due primarily to some obvious defect
of the worker in physical, mental or
trade equipment. Note that in a
great many cases it is difficult to
separate the work from the worker.
Sometimes it is more clearly one than
the other. The two should be con-
sidered separately if possible, so that
more intelligent action can be taken:
conditions altered or employee trans-
ferred.
UnadaptabiUty may arise from in-
correct placement to begin with or
from changes in the work or in the
employee. This distinction should be
made to show the true cause. If em-
ployment has made a bad placement
this should be acknowledged; and this
record is important as a measure of
effectiveness of placement by employ-
ment. Jobs may change so as to
require increased skill, more mental or
physical effort and become of greater
value to the company. So, too, the
individual changes — in ability, in out-
look, and in his hking for his work.
Unadaptability to work itself makes
the transfer similar to termination of
employment and to a certain extent
means increased cost of turnover.
Transfer practically amounts to dis-
charge, training cost is largely lost,
and the employee is trained for another
job as a new employee. However, the
management knowing the employee
370
Meine : Transfer for Factory Employees
better than a new man can place him
more intelHgently; the employee is
somewhat adjusted to the spirit and
atmosphere of the company, and in
some cases out of gratitude for being
given another chance takes a new lease
on life and makes a special effort to
make good.
When the unadaptability arises
mainly from the individual's malad-
justment with his environment (his
physical working conditions or his
foreman or other employees) the trans-
fer is not a loss if similar work can be
found with different working condi-
tions.
To the individual, unadaptability is
a serious matter. It means constant
worry. He is unhappy because he is
not enjoying that satisfaction which
comes from knowing that he is doing
good work. He does not fit with the
other employees and things are not
"right." He, therefore, welcomes
transfer to a job where he can be in a
more harmonious relation.
^. Employee' s preference
After a man has been on a job for a
long time he is very apt to change his
attitude towards it. He may have
seen some other work he likes better,
he may think he is better fitted for a
different kind of work, he may want to
work near some employees whom he
knows, or he may just be seeking
variety.
It is not enough for employees to
be transferred merely to meet the
needs of the organization, — the trans-
fer must meet the employee's needs
as well. Provision for transfer makes
a fundamental appeal to the em-
ployee— it gives him a certain freedom
of choice of job that makes him inter-
ested in his work because he has chosen
it himself and develops a certain
satisfaction with himself and the or-
ganization which results in that "in-
valuable consciousness of consent,
without which the highest efficiency is
impossible." Knowledge that an em-
ployee can be transferred if he wants
to, greatly reduces the number who
leave without notice and increases the
number who are content with their
jobs because they know they can
change if they want to.
Employees should know first that
they have the privilege of requesting
transfer. Publicity is secured by
noting this fact in the Employees'
Handbook, through the plant paper,
through bulletin boards, through repre-
sentation in a Works Council. Oppor-
tunities to which employees may be
transferred should be announced so
that employees may know of them
and secure further information con-
cerning them. Jobs available may be
posted on the bulletin boards through-
out the plant.
5. Miscellaneous
In addition some firms list a "mis-
cellaneous" to cover such cases as do
not seem to be satisfactorily covered
by the preceding classifications.
ADMINISTRATION OF TRANSFER:
METHODS
1. Routine
The procedure of transfer usually is
for the production department to
notify the Employment Department
that (o) it needs more help, or that
Meine : Transfer for Factory Employees
371
(6) it wants to reduce its number of
employees. The Employment De-
partment then proceeds to negotiate
the transfer: (a) to see what em-
ployees can be transferred, or (b) to
see what departments need help or
would be willing to take some on.
This roughly would be the routine for
adjusting the force.
"Unadaptability," when given as a
reason for desiring transfer, might
stated in the Employees' Handbook.
Articles appear in the plant paper on
the subject. There is a Works Com-
mittee sub-committee on Transfer and
Promotion. Weekly opportunities to
which employees can be transferred
are posted on bulletin boards.
(2) When the foreman needs help
he sends a "Requisition for Help"
(fig. 1) to Employment. This may be
filled by transfer or from outside.
REQUISITION FOR HELP
Always use this form when in need of help and whenever possible notify Employment
Department one week ahead.
-19
Employment Dept. :
Please employ for Dept one.
with the following qualities
.age.
.to.
Job Name Symbol Job Specification.
Wages to start Chances of advancement
Steady or temporary work When needed
Signature Dept. .
Fig. 1
come from the employee as a grievance
or from the foreman of the produc-
ing department. "Request of Em-
ployee" would come from the employee
direct, or relayed through the foreman.
2. Examples
a. Company A has the following
transfer method:
(1) Opportunity for transfer is
The Employment Department fills
out the reverse side (fig. 2) "New
Employee Slip" — sends it to the de-
partment introducing the "transferee,"
and thence to accounting to change
payroll. Usually the Employment
man telephones the foreman to whom
he is sending the "transferee" explain-
ing the transfer.
Before the "transferee" is taken
372 Meine : Transfer for Factory Employees
NEW EMPLOYEE SLIP
This slip is to be sent to the Accounting Department for record, by department head, as
soon as new employee is placed at work.
M
Address
Date of Birth Married or Single
Starting Wage Check No
Is to begin work on in Dept in the position
referred to on back
Employment Department
Per
Began work 19
Dept. Head
Div. Supt
New Employee Transfer from Dept
Employee worked in Dept 19
Fig. 2
NOTICE OF TRANSFER
M Dept
is to be transferred
from your department to Dept
Reason for transfer.
EMPLOYMENT DEPARTMENT
Per.
Fig. 3
Meine : Transfer for Factory Employees 373
from his original department, Em- it is difficult to distinguish from the
ployment Department issues an second. The difference between (1)
authorization for transfer to the de- and (2) wUl vary greatly from organi-
partment "from which" (fig. 3). zation to organization.
b. Method of handling transfers in The Employment department is
Company B: interested in having a record of trans-
Company B distinguishes between f ers of the second kind for two reasons :
two kinds of transfer: (1) Inter-de- (1) to be able to account for all trans-
EXECUTIVES' NOTIFICATION
To The following transfer from your department's payroll has
been properly recorded by the Employment Office.
Date
Permanent Charge
Name
From Position Dept Class No
To Position Dept Class No
Date effective To
Remarks
(To be sent to Department Head by Emplojmaent Office when transfer is written)
Expense Employment
Signature Signature
Fig. 4
EMPLOYMENT MEMO
Blank Tissue — Carbon of Above
Fig. 5
partmental, i.e., when the departments fers and (2) to authorize change in
are not under the jurisdiction of the payroll for the purpose of charging
same executive, and (2) "Inside" the labor cost to the proper depart-
transfers, or transfers from one depart- ment.
ment to another when one executive is The main outUne of the Transfer
in charge of both departments. routine is roughly the same for Com-
The first kind, inter-departmental, pany B as for Company A, as described
is the transfer usually meant, although above.
374
Meine : Transfer for Factory Employees
Figures 4, 5 and 6 show how the
transfer operates. Figure 4 is a noti-
fication to the department executive
"from which" the transfer is made.
An Employment Memo is made of this
notice (fig. 5) on blank tissue by-
carbon and is kept in Employment.
An authorization is then sent to the
a notice of his transfers to the Em-
ployment Department so that all
transfers may be accounted for and
proper accounting charges made. Fig-
ure 7 is the original sent to the Em-
ployment Department notifying them
of the transfer and figure 8 is the
duplicate kept in the department.
EMPLOYMENT OFFICE TRANSFER
This is to be used for all transfers outside the jurisdiction of department executives.
Date
Parmanent Charge
Name
From Position Dept Class Xo .
To Position Dept Class Xo.
Date effective To
Remarks
Verbal consent to the above transfer has been obtained by me from the proper executive
in both departments aflfected.
Expense Employment
Signature Signature
Fig. 6
accounting or Payroll Department
(fig. 6) from the Employment Depart-
ment to make the proper change in
payroll costs. Verbal consent to the
transfer must first have been obtained
by the Employment executive from
the proper executives in both depart-
ments affected. See figures 4, 5,
and 6.
The procedure in Company B for
"Inside" transfers is to have the
executive in charge of the departments
make whatever transfers he thinks the
needs of the market demand and send
3. People concerned
The following parties are usually
concerned in the transfer: (a) Em-
ployment department; (b) Production
Department, "from u'hich" employee
is transferred, Foreman or Department
Head; (c) Production Department,
"to which" employee is transferred,
Foreman or Department Head. (The
expressions "from which" and "to
which" will, by abbreviation, serve to
indicate these two situations) ; (d)
Employee transferred; (e) Payroll de-
partment.
Meine : Transfer for Factory Employees
375
Original
EMPLOYEE'S "INSIDE" TRANSFER
(To be sent to Employment Office)
This form is to be used only for "charge transfers" and for permanent transfers within
the jurisdiction of the executive signing it. All other transfers must be arranged with and
wiitten by an Employment Selector or the Employment Supervisor.
Permanent
Change
Name.
From Position Dept.
To Position Dept.
From To
.Class No
Class No
. (Give dates inclusive)
Remarks.
Dept. Signature
Expense Signature Employment Signature.
Fig. 7
Duplicate
EMPLOYEE'S "INSIDE" TRANSFER
(To be sent to Employment Office)
This form is to be used only for "charge transfers" and for permanent transfers within
the jurisdiction of the executive signing it. All other transfers must be arranged with and
written by an Employment Selector or the Employment Supervisor.
Permanent
Charge
Name.
From Position Dept.
To Position Dept.
From To
.Class No
.Class No
.(Give dates inclusive)
Remarks.
Dept. Signature
Expense Signature Employment Signature.
(Duplicate to be held in Department)
Fig. 8
376
Meine : Transfer for Factory Employees
The EmplojTnent Department acts
as initiator or clearing house and
should not make transfers without
knowledge and consent of production
departments "from which" and "to
which."
The production department "from
which" should not try to transfer its
employees to other departments with-
out consent and understanding of
departments "to which" or without
person most vitally concerned, and
should be advised of all the attendant
circumstances. When the employee
is needed by another department he
should be told just why he is being
transferred. Otherwise he is likely to
think that he is "sUpping" on the job
and that "they" are merely trying to
"lose" him, — unless he is convinced
of the necessity and desirability of the
move.
TABLE 3
WAGE RATE
RATE
(weekly) in
WHEN
DEPARTMENT
TH.AN8-
CASE
KE.\SON FOR TRANSFER
FERRED
TO
COMMENT
"From
"To
which"
which"
NEW
job
job
JOB
1
Employee request
$24.00
.S20.00
S20.00
Employee takes loss
2
Employee request
24.00
28.00
24.00
Transfer at same rate usually)
until employee qualifies
3
Employee request and special
24.00
28.00
26.00
Not usual — pay increase after
ability
28.00
trial more frequent
4
Company request when needed
in department "to which"
24.00
20.00
24.00
Employee should not take loss.
Unemployment fund or
charge to operating cost of
department "to which"
5
Company request when needed
in department "to which"
24.00
28.00
24.00
Same rate as at time of trans-
fer. See case 3 above
6
Company request where no
work in department "from
which"
24.00
20.00
24.00
Charge difference to operating
cost of department "to
which"
consent and understanding of the
employment department.
Nor should the department "to
which" go scouting around the organi-
zation looking for people and "grab-
bing" them without the consent and
understanding of the other department
chiefs. Surely the employee should
not be taken bodily from the depart-
ment in which he is working without
any record at all; but should come
through regular transfer channels.
The employee transferred is the
When the employee is no longer
needed for production reasons he
should also be told, although m this
case it will be fairly obvious to him
particularly if it is matter of choice
between a job in some other depart-
ment and no job at all. When the
employee is mainly at fault, if possible,
he should be led to say so himself since
he will recognize this and he will
appreciate the opportunity of having
his say.
In any case, however, it should be
Meine : Transfer for Factory Employees
377
remembered that a man's job is his
Ufe; and fear of loss of job through
any possibility of gettmg a "bum job"
or of failing in another job, and sus-
picion of management for the reason
of the change are so strong that the
employee should always be given clear
and painstaking explanations just why
the transfer was made.
The payroll department is obviously
concerned in the transfer to see that
the record of change is properly
entered, the proper department is
charged with the cost, the payroll is
made up accurately and that the em-
ployee gets his correct pay.
Jf.. Wages
Some times the question of wages in
transferring an employee becomes par-
ticularly vexing, depending on the
specific circumstances. The illustra-
tive cases in table 3 are suggested
merely to give the general idea.
Cases 1, 2, and 3 are where the
employee requests transfer. Cases 4, 5,
and 6, are where the transfers are at
the initiative of the Company. The
way in which each of these cases
would actually be handled would
probably vary in different companies.
5. Training
In a great many cases transfers can
not be satisfactorily made without
instruction in the job to which the
employee is transferred. This is en-
tirely a matter of training to supple-
ment the transfer work of the
employment department and should
be adequately treated in a discussion
of training.
It should be noted that "training" is
itself not a reason for transfer. Tram-
ing is merely the means by which
something is accomplished to meet the
need from some other source, i.e.,
inadequacy of ability of worker, em-
ployees needed in other department,
etc.
6. Individual considerations
In making transfers many individual
variations and human idiosyncrasies
must be taken into account. These
questions will suggest some situations
not uncommon in the every day run
of transfers.
a. Would you transfer a new em-
ployee from his first position, on his
request, if the department had re-
ported that his work and attitude were
not satisfactory?
b. Would you transfer a satisfactory
employee in certain work if he decides
that he would like to try some other
work to get a change?
c. Would you transfer to other
work, at his request, an employee who
feels that he will never be contented
in a certain department?
d. How should an employee be ap-
proached when it is necessary to have
him work on other than his regular
work, whether in his own or another
department?
e. Should the employee be informed
how long he will be on the new work
and what his wages will be?
/. ^^Tlen an employee asks to have
his work changed for the sake of his
health what should be the procedure?
g. Is it advisable ever to change
employees to jobs they don't like,
merely for discipline?
378
}^Ieine : Transfer for Factory Employees
LIMITATIONS
A system of transfers senTS to meet
the djTiamic needs of the organization
and the individual ; and in this service
it can be abused just as any other good
and useful method. Shifting workers
too frequently, unnecessarily or under
bad conditions is apt to make shift-
less workers. "\Mien the transfer is a
substitute for "fire" it undermines the
morale of the organization and so
defeats the \eTy purpose for which the
transfer plan was established.
This very important point was
brought out by one production super-
intendent who commented on trans-
fers thus:
"The irritation is not about the
employee just transferred: it is the
accumulation of all the previous ex-
perience (bad) that the company has
had vN^th transferred employees.
"And no wonder! I tell the Em-
plo>Tnent Department I have three
men to get rid of. 'Why?' they ask.
I say, 'No good.' They reply: 'All
right, we'll see if we can place them.'
Their effort is to be commended; but
in all cases they should remember that
one sorting has taken place and those
that are left will average a large
number of undesirables."
The production man's point of
xiew, even though it deals with only
one aspect of the whole problem, should
always be kept in mind as a very
important consideration in the opera-
tion of any transfer plan.
{Manuscript received November 22, 1926.)
The Autumn Conference of the Personnel
Research Federation
THE annual autumn conference
of the Personnel Research Fed-
eration, held at the Hotel Penn-
sylvania, New York, Thursday and
Friday, November 17 and 1$, 1927,
was given over to four topics, —
Research in Susceptibility to Acci-
dents and Accident Reduction
Study and Measurement of Leader-
ship
The Personal Interview: Its Tech-
nique and Reliability in Fact-
Finding
Discovery and Measurement of
Mechanical Abilities
The program arrangement was an
innovation for the Personnel Research
Federation, At the two morning ses-
sions, each of these topics was repre-
sented by one or more formal papers.
On the two afternoons, four round-
tables were formed for the informal
discussion of each of these topics and
for planning research. This arrange-
'ment proved very satisfactory and
promises to bring about more tangible
results than programs consisting en-
tirely of the presentation of papers.
The meeting opened on Thursday
morning with an address by the
President of the Personnel Research
Federation, Mr, Alfred D, Flinn, on
the purposes of the Federation and
the plan of the conference. Mr, H, H,
Carey gave an imposing summary of
the research activities of the corporate
members of the Federation, (Ac-
counts of these activities will be printed
in the next few numbers of the Per-
sonnel JouHNAL.) Individual mem-
bers of the Federation also gave in-
formal reports of research work being
undertaken.
MECHANICAL ABILITY
Dr, M. S, Viteles cleared the field
for the discussion of the measurement
of mechanical ability by defining the
meaning of mechanical abilities or
ability, and by pointing out the neces-
sity for cooperative research on tests
and the establishment of an exact
criterion.
The General Electric Company for
several years has been experimenting
with tests for office and factory jobs.
The experience of this company with
tests of mechanical abilities was out-
lined by Mr, C, G, Howe. He dis-
cussed at length the O'Connor Block
Assembly Test, a piece of wood jig-
sawed into nine pieces, described by
F. L. Keane and Johnson O'Connor
in the Personnel Journal for June,
1927. Men who succeed in mechani-
cal work are apt to score high in this
test, i.e., take little time to assemble
the pieces to form the block, while
those who fail in mechanical work tend
to score low.
The experience of the company in
379
380
Conference of the Personnel Research Federation
devising an alternative to this test for
those who have already taken it, is
enlightening. They tried out a spring
divider assembly test and the assembly
of a regular tetrahedron, sawed in a
particular way. Both of these tested
special knowledge as well as aptitude,
and thus proved useless in detecting
mechanical aptitude among appli-
cants. An observation test consisting
of a drawer filled with miscellaneous
objects required too much time for
administering, and was too cumber-
some. A picture completion board —
a mounted picture from which little
squares were sawed out and gathered
together for replacement in their
proper position by the apphcant — cor-
related positively with the Block test
and seemed to measure natural me-
chanical aptitude.
Mr. Howe pointed out that skilled
workmen should possess both natural
ability and special knowledge, but that
these should not be measured by the
same test.
At the Thursday afternoon confer-
ence Mr. Dewey Anderson spoke on
the Minnesota experiments on the
measurement of mechanical ability.
He told of the difficulties faced in de-
termining just what mechanical abil-
ity is composed of, and how it mani-
fests itself in measurable form that can
be used as a criterion for test construc-
tion. The criterion finally arrived at
was a summation of 2000 measure-
ments of products of achievement in
school. It had a reUability of 0.85.
A number of tests were correlated with
this criterion, individually and in com-
bination. The best combination gave
a correlation of 0.72. He emphasized
the need in further research of getting
a reliable criterion and of using longer
tests.
Mr. Walter A. Berry, in speaking of
the test experiments which have been
under way for several years at the
Scovill Manufacturing Company,
pointed out that they were not aiming
to measure mechanical abilit}', but
success on the job as machinist ap-
prentice or tool maker apprentice. He
and Miss Millicent Pond gave an ac-
count of the experiment in obtaining
a group of tests that would measure
success in a course for tool making
apprentices. For four years all in-
coming apprentices have been given
seven tests selected from Army Alpha
and Beta, and personal data have been
recorded as well. The training room
foreman has rated these boys as satis-
factory or unsatisfactory. Each cate-
gory is further subdivided. In the
non-verbal tests, it was found that the
higher the score the higher was the
proportion of successes; in the verbal
tests the highest proportion of suc-
cesses was in the middle of the range.
A combined score was developed which
gave satisfactory results in differen-
tiating good from poor apprentices.
Mr. L. R. Frazier spoke brieflj'- of
the success he had met in the Denni-
son Manufacturing Company in pre-
dicting mechanical ability from per-'
formance in the O'Connor Block Test.
Mr. E. G. Stoy described his study of
mechanical drawing aptitude reported
elsewhere in this issue and in the
Persontstel Journal for August,
1927. Dr. H. D. ICitson and Dr.
W. V. Bingham summed up the ses-
sion and commented on the results
which were presented.
At the Friday afternoon conference,
Conference of the Personnel Research Federation 381
Dr. Bingham opened the discussion
by telHng of the ingenious methods
devised by Dr. Prak for group exami-
nation of appHcants for work at the
Phihps Lamp Works at Eindhoven,
Holland. Employees are being tested
at the rate of five hundred a month.
The test apparatus includes automatic
scoring devices wherever this is feasi-
ble. Rehabilities and validities have
been carefully worked out.
Mr. Oliver C. Short told of his ex-
periences with various tests in con-
nection with the work of the Maryland
State EmplojTnent Commission. Dr.
Arthur F. Payne stressed the impor-
tance of using a battery of tests in-
stead of one in measuring mechanical
abihties, and using tests which repro-
duce as far as possible the conditions
in real life where mechanical abihties
are brought into play.
The following committee was ap-
pointed to formulate a program for
research on the Measurement of Me-
chanical Abihties: L. Dewey Ander-
son (Chairman), Bureau of Educational
Experiments, Walter A. Berry, Sco-
vill Manufacturing Company, L. J.
O'Rourke, U. S. Civil Service Com-
mission, and M. S. Viteles, University
of Pennsylvania. The recommenda-
tions made by this committee and
adopted by the group are given below.
In making the following recommenda-
tions the committee wishes to emphasize
certain preliminary considerations to be
carried in mind in planning cooperative
research in the measurement of mechanical
abilities.
1. The committee wishes to go on record
as condemning (a) the practice of using
short understandardized tests in complex
situations where no valid check of the value
of the tests can be made, and (6) of con-
structing new tests when the old measures
which are our heritage of thought on this
problem for the past twenty-five years have
not been given a thorough try-out in a work-
able situation.
2. There is an outstanding need for
cooperative research including industrial
establishments as well as schools. Such
cooperation involves a very exact formula-
tion of the research project and ultimately
a detailed distribution of responsibility
among cooperating agencies. The com-
mittee, therefore, feels justified in making
rather specific recommendations for a re-
search project in the discovery and measure-
ment of mechanical abilities.
The Committee recommends that co-
operative research in mechanical abilities
be organized along the following lines:
Step I. A survey of the literature on tests
of motor and mechanical ability under
topical arrangement to give complete data
on each investigation on:
1. Test samples
2. Methods of administration
3. Methods of scoring
4. Numbers and characteristics of sub-
jects
5. Reliability
6. Type of criteria used in validation
7. Conclusions
The completion of this survey is a necessary
preliminary to the testing research outlined
below.
Step II. Selection of a half dozen or
more job units, more or less independent,
which in turn may include one or more
specific operations such as filing, riveting,
bending, etc., in such manner that the job
units will range in difficulty or complexity
from one involving only a single, simple
mechanical operation to one more complex
involving many such operations.
Step III. Determination of methods of
measuring relative efficiency in the perform-
ance of each of these operations, according
to prescribed objective and standardized
procedure. These relative efficiency meas-
ures are intended to be used as criteria
with which to measure the validity of tests
which are to be selected for try-out.
Step IV. Selection of a series of tests
382
Conference of the Personnel Research Federation
from the results of the survey made in Step
I, which are kno\\-n to have high reliability
and which appear to measure the abilities
required in performance of the operations
selected in Step II. This selection of tests
shall also be made on the basis of low cor-
relations among the tests in order to insure
the measuring of as many independent fac-
tors as possible.
Step V. Selection of supplementary
measures, such as age, education, previous
employment, reaction time, metabolism,
ossification, etc., which when allied to the
test measures may render a battery of
measures which will give a more adequate
index of ability than the tests would by
themselves.
Step VI. Plans for the carrying out of
this program in industries and training or-
ganizations which are willing to cooperate
in the program as finally determined. This
will include the development of standard
procedures within each of the cooperative
concerns in order to make certain that the
results of the work can be combined and
interpreted as a whole.
LEADERSHIP
Dr. F. H. Allport in his paper read
before the Thursday morning session
forsook the consideratioD of leader-
ship in terms of a purpose to be
achieved — either the common weKare
of workers and employers or good
business management — and took as
the object of his study the facts which
actually exist in situations involving
leadership. His aim was the analysis
of the human behavior lying within
these situations, rather than the
measurement of progress made toward
any chosen ideal.
Leadership cannot be studied as a
single quaUty or trait in the make-up
of a leader. It must be described as a
complex set of responses of individuals
toward one another in circumstances
where one person is directing or domi-
nating the common action.
It will often be found that a trait
making for leadership in one relation-
ship is not capable of producing leader-
ship in another, because of the charac-
ter of the organization involved. In
this case we do not say that no per-
manent trait is involved (because
leadership is present at one time and
absent at another) ; we may infer that
wherever the environment affords an
opportunitj' the characteristic drive
upon which leadership is based will
exhibit itseK.
Dr. Allport and his brother Dr. G.
W. Allport are at work on a test-
scale to measure the traits of ascend-
ancy and submission which are apt to
emerge consistently in typical situa-
tions in daily hfe, unless inhibited by
special circumstances. Other charac-
teristics important for leadership are
sociabiHty traits, ability to interpret
facial expressions and attitudes, and
general attractiveness to others. These
should be studied in the -way they are
integrated in the total personahty.
The study of the personahty is largely
the study of these integrated factors.
In studying the personahty of leaders
we should try to discover the biograph-
ical facts back of their fundamental
drives and traits, then formulate a
method of measuring these traits, and
finally devise a technique for describ-
ing the way in which these traits work
together.
The personality of the industrial
leader must be observed both within
and without the plant. Instead of
considering the industrial establish-
ment as something fixed and immut-
able, into which human personahty
must be fitted, we should take at the
start the human personahties involved
Conference of the Personnel Research Federation
383
and see how and whether the mdustrial
scheme can be worked out through the
coordination of common segments in
this mold of personality. Industrial
leadership is most profitably ap-
proached in this manner, i.e., through
studying the total personality of the
leader and from that to the discovery
of his personality within the plant in
its relationship to other personalities
within the plant. This is a nearer
approximation to the real industrial
situation and looks toward a more
ideal industrial adjustment.
On Friday morning Dr. Wilham E.
Mosher distinguished two types of
leadership that appear in a democracy,
the leadership of control or manipula-
tion, and the leadership of merit. The
former looks upon voters as pawns on
the chess board of pohtics, the latter
maintains its position by facing prob-
lems and proposing solutions that will
appear to an inteUigent citizenry. One
aims at the advancement of personal
or party interest, while the other aims
at pubhc well-being.
The different manifestations of the
quahties common to both types of
leadership were dealt with in some
detail. These quahties are : (a) socia-
bility, (6) capacity for organizing
groups, (c) responsiveness to current
events, influences, ideas, and possibili-
ties, (d) flexibility and ingenuity in
devising compromises and policies, (e)
art of forceful and popular expression-
persuasiveness, (/) willingness to work,
(g) capacity to get things done, (h)
self-confidence, courage, and (i) person-
ality.
The quahties characteristic of the
second or democratic type of leader-
ship are: (a) intellectual and moral
integrity, and (b) independence of
party.
This was not intended to be an ex-
haustive list but gives only essential
characteristics. It follows in the main
the analysis of personnel qualities
which is found in Charles E. Merriam's
book, 'Tour A.merican Party Leaders."
At the afternoon round-tables on
Thursday and Friday, Dr. Allport
described his ascendance-submission
test. It consists of a number of situa-
tions in daily life which the college
student is hkely to meet, and a multiple
choice arrangement of responses to the
situation from which the student is to
make his choice in accordance with
his own way of meeting the situation.
There is one form for men and another
for women. There is a shght tendency
toward the ascendant side, i.e., to-
ward choosing a response which de-
notes an ascendance over others rather
than submission. The distribution of
400 cases was fairly normal and the
rehability was 0.73. Dr. Allport con-
cluded from this that we probably
have a trait here which will show itself
in varying degrees according to cir-
cumstances, and which is utihzable in
studies of leadership. He also stressed
the importance of distinguishing be-
tween personal leadership and leader-
ship by virtue of office.
Mr. N. L. Hoopingamer empha-
sized not onl}^ the necessity for the
discovery of leadership possibilities,
but their development to the greatest
capacity in a latent leader. He de-
nied this presence of a general leader-
ship abihty, calling attention to the
fact that a person may be a leader in
business and a follower socially, in
this respect agreeing imphcitly with
384
Conference of the Personnel Research Federation
Dr. AUport's statement in the morning
session. In studying and measuring
the quahties essential to a job, Mr.
Hoopingamer recommended the fol-
lowing classification :
Physique
Mental alertness
Skill
Natural aptitude
Temperament
The job and the man should be
matched according to these five quali-
ties.
Dr. C. R. Mann called attention to
a danger of pairing job-requirements
with personal abilities. The abilities
must be described and paired wdth a
description of what the job actually
requires. In other words, the person-
nel worker must be specific and de-
scriptive, rather than resting satisfied
with mere terms.
Dr. Iva L. Peters described an ex-
periment in which ratings on leadership
of coUege girls were compared with
their leadership success in life.
Mr. H. L. Davis spoke of the diffi-
culties in industry in handling the
potential leader during the period when
he is acquiring information and ex-
perience. He must be encouraged by
being shown the future he has with
the firm. Men who make leaders
are discovered through their college
career, through their athletic team
record, by whether they have been
elected to class office, whether they
have been officers in one of the engi-
neering societies, or whether they have
shown in any way the drive-through
spirit.
Miss Mary Follett believed that the
conception of the leader as a man of
compelling personahty is losing ground
and that a leader who is able to solve
problems is taking his place. The
leader's duty is not so much to put
over his ideas as to draw out the ideas
of others, and unite them so that they
will be most effective. He must also
relate them to the future, make them
lead to a future productive situation.
Mr. T. L. Stokes brought out the
point that knowledge is not essential
to leadership, that the industrial execu-
tive can draw upon brains for his facts,
and use his personality to put them
into effect.
Others w'ho entered into the dis-
cussion were Mr. Fred Telford, Mr.
Ordway Tead, Dr. David R. Craig,
and Mr. H. H. Tukey.
A subcommittee on research proj-
ects in leadership was appointed, with
the following membership: D. R.
Craig, {Chairman), University of Pitts-
burgh, Arthur H. Sutherland, New
York City, C. R. Mann, American
Council on Education, and Owen E.
Pence, National Council of Y. M. C.
A's. of the United States.
ACCIDENT REDUCTION
On Thursday morning Dr. C. S.
Slocombe, of the staff of the Personnel
Research Federation, outlined methods
of accident research along fines which
it seems advisable to develop systemat-
ically in the future. He judged that
individual differences in liabihty to
accidents was the feature which might
be particularly stressed.
Research work should include (a)
the relations between ability of newly
hired employees as shown in medical
and physical examination, mental
tests and performance tests, and the
number of accidents incurred during
Conference of the Personnel Research Federation
385
the period succeeding selection; and
(6) the relationship between the re-
sults of diagnostic examinations of
experienced employees and the records
of their accidents. Factors that may
be related to accidents include output,
speed, delinquincies, length of experi-
ence, etc.
More general considerations pos-
sibly affecting accidents might be clas-
sified as physical conditions of work,
such as atmosphere, illumination, pos-
ture, machinerj^, and tools; and per-
sonal conditions of work such as hours,
fatigue, monotony, mental strain, ade-
quacy of supervision, and personal
relations. He stated that individuals
vary in the extent to which they are
affected by one or any number of these
conditions. He has already made some
preliminary studies (published in the
Personnel Journal for December),
and intends continuing as much of the
above research work as possible during
the next year.
Dr. Walter N. Polakov, speaking on
the influence of illumination on acci-
dent rate, gave one instance after
another where modernization of illu-
mination brought decreases in acci-
dents and increases in production.
The intensity of illumination can-
not be considered apart from the kind
of hght. All artificial illumination has
a dominant wave-length or group of
wave-lengths. Unfortunately they do
not radiate exclusively or dominantly
the wave-lengths of the spectrum
which have been found to give maxi-
mum visual acuity. Fine detail work
does not demand brilliant illumina-
tion,— a soft white light of moderate
intensity proves far more satisfactory
and prevents eye fatigue. An arti-
ficial Hght of spectral value approxi-
mating sunlight will reduce accidents,
increase production, reduce spoilage,
and prevent unnecessary eye-strain.
The "Sunlike" apparatus is the closest
approximation to the ideal artificial
illuminating unit.
Dr. C. P. Segard of the Third
Avenue Railway System of New York,
spoke on accident prevention in rela-
tion to street railways. The biggest
factor in the causation of accidents.
Dr. Segard said, was the make-up of
the individual, his emotional person-
ality, liis customary or temporary
frame of mind, his mental background.
In approaching the problem of acci-
dent reduction the street railways have
first of all installed safe and fool-proof
equipment. After the usual physical
tests, the employee is carefully trained
over a period of two or three weeks.
This is in contrast to the situation with
the auto driver (who is involved in
half the street railway accidents) who
considers himseK competent to drive a
car after a few hours of instruction.
After the course of training, proneness
to accident is a matter of individual
differences. Accidents are more fre-
quent among men of twenty-five or
less than among older men. In general,
the reasons for accidents are at least
as likely to be found among the
general pubhc as among street car
drivers. One method of bettering the
situation is to educate the general
public in matters of courtesy and
safety.
At the Friday afternoon round-table,
Dr. Thomas T. Read, of the American
Institute of Mining and Metallurgical
Engineers, talked on accident preven-
tion work in mines. The scope of
386
Conference of the Personnel Research Federation
the mining industry is very great and
there are, as one might expect, many
fatal accidents. Dr. Read discussed
accidents caused by the roof falUng
down or by coal falUng on the miner.
These two problems were attacked in
West Virginia mines. Since results
were required within six months the
work was necessarily of a more or less
summary character. Questionnaires
were made out and the data collected
directly from the mines. The men
sent out to obtain information were
instructed to so conduct themselves
in their visits to the mines that they
inspired a feeling of good will. Point-
ing out the obvious mistakes of others
is very bad psychology, and the men
who were sent out were under strict
orders not to assume an attitude
of superiority over the superintend-
ents of the mines. As a result of this
work, accidents were reduced one
half.
Dr. Read pointed out the fact that
results must be shown and a definite
saving in money effected in the be-
ginning in order to arouse the interest
and confidence of the sponsors. They
are not willing to allot a long time to
the project unless they can see results
at once.
After Dr. Read's talk, the chairman
brought up the question of the re-
peater. Fear was suggested as the
chief cause of the repeater's liability
to accidents, and close connection be-
tween fear and nervousness was cited.
The chairman stated that accidents of
a repeater were of the same type. This
would seem to indicate that there was
some consistent cause for his accidents.
Mr. Drew talked on the liability to
accident of the truck drivers of R. H.
Macy and Company. They have
two types of accidents : trucks backing
into cars behind, and trucks running
into cars in front. Three steps were
being taken to better conditions: se-
lection, training, and follow-up. The
men chosen to conduct the training
have been in the service a long time
and have had no accidents or only
very slight ones. Drivers who do not
have accidents when inspectors are
with them were found to have them
when inspectors are not with them.
Consequently, they ride with drivers
and check up on their operation very
frequently. A road testing car is to
be driven with the instructor as soon
as a slack season in business comes.
This car is to be run with the clutch in
and out and at a speed so that the
instructor can walk along beside it
and find out the specific reasons for
the driver's accidents and what train-
ing he should have. The peak hours
for accidents are 10:00-12:00 a.m.
and 4:30-5:30 p.m. Mr. Drew
thought this was due to fatigue and to
traffic conditions.
In the discussion it was pointed out
that the normal fatigue curve goes up
before noon and in the latter part of
the afternoon.
THE PERSONAL INTERVIEW
On Thursday morning Mr. Earl B.
Morgan, formerly Director of the Em-
ployment and Service Department of
the Curtis Publishing Company, sum-
marized conclusions arrived at after
several years of experience in using
personal interviews. Some of the
points emphasized can be indicated by
quoting from Mr. Morgan.
Conference of the Personnel Research Federation 387
The first relation which an applicant has
with the employer, his reception, has a very-
strong influence on the interview. It is
part of the stage setting which should make
the best possible first impression. Cour-
tesy should be the watchword.
A real interview is nothing more than
an orderly means of getting mutually
acquainted through a well-directed conver-
sation that will bring out just as much
information, in a friendly and courteous
manner, about the applicant as it is possible
to obtain.
The very first objective of the interview
should be to find a point of contact, some
conversational subject on which the appli-
cant can talk intelligently and enthusias-
tically. Don't expect to get under his skin
by talking about the technicalities of your
business. Don't overload the interview
with questions about facts such as age,
education, and experience, etc., all definite
determinable facts obtainable from declara-
tions on the application form. Use the
interview to get acquainted. The inter-
view, to be complete, should include having
the applicant meet the prospective execu-
tive.
The paper read on Friday morning
by Dr. V. V. Anderson, of R. H. Macy
and Company, introduced the cUnical
viewpoint in the interview process.
As an aid in putting this viewpoint
into practice, Dr. Anderson has pre-
pared "A Psychiatric Guide for Em-
ployment," which is placed in the
hands of those who are trained by him
for interviewing in his organization.
His remarks were taken largely from
this guide. This guide is to be pub-
hshed in full in the Personnel Journal
for June.
Mr. Alan King, of the National
Retail Dry Goods Association, re-
ported a study in which the interview
played a major part, although an
experiment with the interview was not
the main objective. The investiga-
tion illustrates the actual results that
can be obtained in using the interview
for fact-finding and in making a defi-
nite effort to improve its technique and
reliability. This investigation was a
study of the returned goods problem
and was made for the Pittsburgh de-
partment stores by the Research Bu-
reau for Retail Training of the Uni-
versity of Pittsburgh. Its purpose was
two-fold : first, to gain a knowledge of
the causes for the return of merchan-
dise, and second, to find whether ornot,
and to what extent, the stores were re-
sponsible. Three different attempts
were made to obtain this information
by interviews with customers return-
ing goods. In each attempt special
efforts were made to improve the
technique of the interviews and the
training of the interviewers over that
of previous attempts. The results ob-
tained in each period of inter-
viewing indicate quite clearly that
more careful training of the inter-
viewers and efforts to improve the
conditions and technique of the inter-
views do affect the results materially.
Round-table discussions of the in-
terview ^nd of methods for its study
and improvement were attended by
approximately a hundred persons.
The chairman. Dr. B. V. Moore, of
Pennsylvania State College, empha-
sized the fact that, although the Person-
nel Research Federation arranged for
conferences in which valuable infor-
mation could be presented through
formal addresses and papers, its chief
functions were, in addition to carrying
on research itself, to organize and ad-
vise in research carried on by co-
operating organizations, and to be
the clearing house for distributing the
THE PERSONNEL JOTRN-U., VOL. VI, NO. 5
388
Conference of the Personnel Research Federation
findings. In view of these aims, the
round-table discussions should bring
out the most pertinent problems of the
interview and those most readily in-
vestigated, and discover opportunities
for undertaking the next steps in such
research.
In leading the discussion, Dr. Henry
C. Link, of Lord and Taylor, stressed
the importance of arriving at the past
experience of the one interviewed, and
added that the interviewer's ingenuity
alone will reveal whether the appli-
cant's interest is real or momentary.
Mr. Lloyd L. Miller, of the Metro-
pohtan Life Insurance Company, re-
ported a study resulting in a manual
on interviewing. The purposes of this
manual were: (1) To develop and to
popularize the knowledge of interview-
ing already at hand so that not only
large organizations with personnel de-
partments, but also smaller organiza-
tions might be stimulated to develop
a scientific procedure in interviewing.
(2) To raise the question whether the
interviewer can be rated by subjec-
tive standards. (3) To ascertain the
causes which make for inaccuracy in
interviewing.
Mr. H. B. Bergen, Manager of Per-
sonnel Department of Henry L. Do-
herty and Company, stressed the im-
portance of the interview in personnel
administration and suggested that it
might be possible by observation of the
good interviewers to develop an im-
proved technique. Mr. G. A. Bowers
of Industrial Relations Counselors,
Inc., said that both from a research
standpoint and from a practical stand-
point we need to know the interview
in its sub-classifications. Outstand-
ing needs are definitions of the func-
tions of the different kinds of inter-
views, characteristics of interviews,
and the qualities desired in in-
terviewers in the different t^\T3es of
interview. Mr. E. B. Morgan ap-
pealed for more thoroughness and for
more time in the interview. It should
be remembered that interviewing a
three thousand dollar applicant is
equivalent to an interview on a fifty
thousand dollar investment.
In the general discussion from the
floor, the possibility of standardizing
the interview or of teaching its tech-
nique was challenged; and the state-
ment was made that experience is
the all-important factor. This view-
point, in turn, was questioned. It was
pointed out that business schools have
successfully demonstrated that tech-
nique does have an important place
in business administration and that it
can be taught. Applying this prui-
ciple to the interview, we ought at
least to have records of experience in
the trial and error method of using
it, out of which may be developed a
technique. It was pointed out that
the chief value of the interview, as
compared with more objective tools,
lies in its flexibiUty, but this flexibility
does not preclude good technique.
Technique is not identical with rigid-
ity of form or procedure, nor does it
imply consciousness of the process.
It is possible to learn of pitfalls and
avoid them, which is an element of
good technique. Although many good
interviewers are not able to describe
their technique, it does not follow
that they do not have any technique;
for greater degree of perfection in
technique results in less consciousness
of it.
Conference of the Personnel Research Federation
389
In leading the discussion on Friday
afternoon, Miss Mary Gilson, of In-
dustrial Relations Counselors, Inc.,
reported the suggestions of a com-
mittee which had been considering the
possibilities of studying and improving
interview procedures. She stated that
although the interview seemed intan-
gible and difficult to study, it ought to
be possible to develop its technique,
and to give beginners in using it some
benefit from the experience of those
who have used it. The recommenda-
tions of the committee are given below
as modified in the light of the general
discussion which followed their presen-
tation.
In order to provide a situation that
would bring out some problems of
the interview and the possibilities of
studying them, the committee had
arranged for two demonstration or
clinical interviews. First, Mr. C. S.
Coler, of the Westinghouse Electric
and Manufacturing Company, as em-
ployer, interviewed Mr. Bigelow, of
the New York Telephone Company,
as an applicant for a position as per-
sonnel officer of a technical night
school. The second interview w^as be-
tween Mr. Bigelow, as employer, and
Mr. H. D. Valentine, of the Central
Hudson Gas and Electric Company,
as an applicant for a job in the Com-
mercial Department of Mr. Bigelow's
company. These interviews stimu-
lated discussion of the technique of
interviewing, and lead to a critical
consideration of what information can
be gained with reasonable reUabihty
by means of an interview. Mr. B. F.
Shauffier, of the American Telephone
and Telegraph Company, led in this
discussion and quite ably analyzed the
interviews by pertinent questions.
At this point it was decided that for
planning specific steps that should
be taken next in studying inter\'iew
procedures, the group should be di-
vided, with those interested in college
personnel work in one group, and those
interested in industrial personnel in
another group. The suggestions of the
industrial group for next steps are as
follows :
1 . Prepare a manual for interviewers
in simple practical form.
2. Stimulate interest in interviews
and bring home the reaHzation that
interviews can be unproved.
3. Provide for clinics and round-
table discussions of actual interviews.
4. Collect and classify problems or
questions for which interviews are
expected to give an answer.
5. Collect and classify different
techniques used. Collect examples of
what are thought to be good inter-
views.
6. Get skiKul interviewers to give
transcripts of actual interviews by
dictograph or stenographic report.
7. Collect and classify problems or
questions met by interviewers in their
procedure.
8. List variables affecting various
types of interviews.
9. Compare data obtained by differ-
ent methods of interviewing.
The coUege group met with Miss
Grace E. Manson of the University
of Michigan Bureau of University Re-
search as chairman. From a lively
discussion led by Dean F. F. Brad-
shaw of the University of North Caro-
lina, three suggestions were evolved.
1. It was recommended that the
Personnel Research Federation con-
sider the advisability of pubUshing a
bulletin which will bring the 1925 re-
390
Conference of the Personnel Research Federation
port on the personnel work done by
the colleges up to date.
2. It was recommended that a
means be devised for getting both the
spread and the concentration of inter-
view topics, and in some way differen-
tiate between the original cause for
the interview, as given by the student
at the time the interview begins, and
the underlying real cause which is
brought out during the interview.
3. The group then expressed them-
selves as willing to send in detailed
case studies on some one topic which
a previous investigation has shown to
be particularly important.
FRIDAY EVENING SESSION
At the evening session following the
dinner on Friday, Dr. W. V. Bingham
described recent developments in in-
dustrial psychology in Europe as he
had observed them during a six weeks
visit from which he had just returned.
He described the ingenious apparatus
in use for selecting street car and bus
drivers in Paris, which has been in
process of development since 1904.
A similar set of tests for the same pur-
pose is in use in Prague, where a trans-
lation of Army Alpha is also in use.
There it has been found that the best
motormen score in the neighborhood
of the median of candidates, the others
apparently being either too slow or too
bright for the job. In touching upon
research in other centers in England,
Germany, and Switzerland, Dr. Bing-
ham quoted the definition of the duties
of the industrial psychologist as ex-
pressed by Leon Walthers, psychologist
at the Suchard Chocolate Works at
Neufchatel: "To see that the workers
leave the factory at night neither
fatigued, nor irritated, nor nervous."
As means to this end, the first duty
of the psychologist is to conserve the
worker's energy and reduce fatigue
by finding the easiest, simplest and
quickest ways of doing the work;
second, by training the employees to
be skilful in using better ways of
working; and third, by devising suit-
able employment tests as aids in plac-
ing w^orkers on the jobs which are
most in Hne with their natural apti-
tudes. Dr. Bingham closed his ad-
dress with an appeal for a clearer
recognition of the social significance
of such an industrial psychology, in
this age of mass production, when too
often the individual is forgotten.
Mr. Johnson O'Connor gave a de-
tailed account of the experiments
which he has been conducting in em-
ployment psychology at the General
Electric Company's West Lynn Works.
He found little, if any, intercorrelation
between the various tests he has been
using, several of which have already
been described in the Personnel
Journal; but he did find that execu-
tives tend to score high in all. Ac-
countants score particularly high in
the number checking (number com-
parison) test. The Kent-Rosanoff As-
sociation Test brought out some ex-
pected facts, namely, that research
workers associate very unusual words
with the stimulus words, while sales-
men's association words are of the
more usual kind. In an English vo-
cabulary test executives score higher
than college professors. Some of Mr.
O'Connor's results will be presented
in forthcoming numbers of the Per-
sonnel Journal.
Book Reviews
HOW TO INFLUENCE MEN
By Edgar J. Swift. New York: Chas. Scribners
Sons, 1927. Pp. 407
Reviewed by H. A. Ovbrstreet
Salesmen are the strategic figures in our
modern civilization. They are the makers
of business. But they are more than that:
they set the fashion for their age, give it
its tone. Do they win by clever deception?
Then, because they win in that way, that
way becomes the admired technique for
their age. Do they win by construc-
tive service? Then constructive service
becomes the admired technique of their
age.
It is profoundly important, then, to
know in what direction salesmanship is
tending. Towards the buccaneer? Or to-
wards the engineer? Is salesmanship in-
creasingly becoming a profession, with a
self-respecting mission to perform, a mis-
sion which requires not only intelligence but
a social motive, or are its interests and
methods still those of a kind of civilized
piracy?
This book of Dr. Swift's, a revised and
enlarged edition of his "Business Power
Through Psychology," serves two purposes.
It tells the individual salesman how he is to
go about his individual business of selling.
It tells him, in short, how he can succeed,
how he can make money for himself and his
firm. But it does more than that. It sets
standards for salesmanship, which are the
antithesis of the standards of high-pres-
sure buccaneering.
Both purposes are carried out with
thoroughness. The criticism which might
be made of the book is that it is altogether
too thorough. It runs into far more pages
than is necessary, and is unduly repetitious.
It might have been cut down to half its
length and been more effective in getting
across a clear-cut message. But the fault
is not a great one. The strength of the book
lies in the fact that it is based upon psycho-
logical foundations that are fairly safe.
The book is perhaps too confident of the
finality of some of its psychology. We are
realizing nowadays that psychology is a
rapidly changing science and that a too
easy dependence upon such factors as,
"instincts," for example, may prove unwise.
And yet it is difficult to see how the sales-
man can be helpfully introduced into the
perplexities of the more recent psychologi-
cal controversies. On the whole, since the
psychology is based upon broad considera-
tions of human behavior, it is essentially
sound. In that respect, the book is in de-
lightful contrast with the scores of volumes
on salesmanship which use psychology only
as a magic word wherewith to entrap the
unwary.
The chapter headings will indicate the
scope of the book : The Psychology of Sales-
manship; Creative Salesmanship; The
Strategy of Salesmanship; The Tactics of
Salesmanship; Selecting Salesmen; The
Psychology of Personnel Management;
Thinking as an Asset in Business; The
Psychology of Managing Men; The Psychol-
ogy of Leadership; Mental Efficiency.
One curious aspect of the book is its con-
stant use of the analogy of military leader-
ship. Military leaders are pictured as ad-
mirable exemplars for the salesman. One
wonders whether the author has really
thought that analogy through. Is business
warfare? Is the salesman like a general
391
392
Book Reviews
going forth to meet an enemy? Does not
that sound suspiciously like the tactics of
high-pressure salesmanship? Does not
the newer salesmanship build itself far more
securely upon the analogy of a cooperation
between mutually interested parties, each
contributing to the other? If so, must not
all this familiar reference to military strat-
egy be cast out of our salesmanship books?
If the cooperative relationship is to be
stressed, must not more adequate psycho-
logical foundations for salesmanship be
found?
But to the ordinary salesman and to the
ordinary manager who knows little of psy-
chology and who wishes to escape the snares
of the pseudo-psychologist, the book will
prove both wholesome and helpful. There
is much sound sense in it and a constructive
social attitude. It is one of the books
pointing the way to a more adequate type
of business success.
THE SPRINGS OF HUMAN ACTION
By M. K. Thomson. New York: D. Appleton and
Comvamj, 1927. Pp. 501
Reviewed by Mark A. May
The subtitle of this book is "A Psycho-
logical Study of the Sources, Mechanism,
and Principles of Motivation in Human
Behavior." The preface lists seven aims
of the volume, the first of which is "to make
a systematic and comprehensive study of all
the springs of human action." Whatever
else it may be, the study offered is surely
comprehensive. Some notion of the ground
covered may be had from a glance at the
chapter headings. A chapter is devoted to
each of the following terms which are listed
as motives: physical activity; autonomic
acts and reflexive responses; habits; in-
stincts; emotions; feelings; ideas; interests;
will, choice, and personality; self-regard;
prejudice; preparatory reactions; acquired
and substitute motive; negative motives;
the subconscious mind; autosuggestion;
group suggestion; social motives; love;
ralues; economic motives; morale; and
aesthetic motives. These chapter headings
are evidently regarded as general classes or
kinds of motives and under each are numer-
ous sub-divisions. The following is only
a partial list of the things mentioned as
driving forces: anger, appetite, attitudes,
authority, cravings, character, conscience,
customs, disgust, desire, euphoria, fatigue,
fear, freedom, glandular activity, inspira-
tion, insight, institutions, irritability, iner-
tia, imagery, joy, law, mood, mores, obses-
sions, purpose, pleasantness, prestige, play,
reflexes, random movements, restlessness,
rhythm, sensations, suggestion, sentiments
sorrow, surplus energy, temperament, and
wishes. A more complete list may be ob-
tained from the index. Apparently almost
anything from cosmic forces to the mysteries
of the subconscious mind may be springs of
human action.
Motives are classified rather systemati-
cally according to the traditional categories
of psychology and are described mainly by
the use of contrasting terms such as : simple
or complex, positive or negative, conscious
or unconscious, native or acquired, per-
manent or changing, satisfied or thwarted,
reinforced or inhibited, and the like; also
by such descriptive adjectives as, disguised,
sublimated, coordinated, integrated, mixed,
artificial.
The general procedure is from the simpler
motives to the more complex, "from the
mechanical to the relatively more psychi-
cal, from the individual to the relatively
more social phases of motivation." .\fter
reviewing and rejecting six methods of
approach, he adopts the comprehensive
method on the grounds that no one of the
current theories of motivation will account
for all the facts and with the hope that cer-
tain harmony among these theories may be
established. His reasons for rejecting other
methodsof approach are that these methods
usually involved considerable overlapping
besides being rather fragmentary.
In the preface Dr. Thomson expresses
Book Reviews
393
the hope that his book will be of use to
students of psychology and the social
sciences and also to parents, teachers, law-
yers, ministers, and salesmen. It is to be
feared that this comprehensive type of
treatment of motivation will not be as use-
ful to these groups of readers as some of the
methods that he has rejected. In the first
place the problem of comprehending the
entire field of human motivation is after all
an academic one. Parents, teachers, judges
and salesmen are more concerned with (a)
determining the motives that lie back of
specific acts, or (6) with manipulating mo-
tives so that certain conduct will result.
It would seem that the "case method" or
the "stimulus-response" method would be
more suitable for dealing with such prob-
lems than the comprehensive survey
method. A book like this one is liable to
leave the lay reader somewhat bewildered
and with the feeling of the observer who
reported that he could not see the forest
for the trees.
The comprehensive method of approach
is likely to be unsatisfactory to the psychol-
ogist and the philosopher also. For the
psychologist it is too much on the descrip-
tive level. He is more apt to be interested
in the experimental method which seeks ex-
planations of motives rather than enumera-
tions and descriptions of them. In speak-
ing of the experimental method Dr. Thom-
son remarks that it must supplement the
comprehensive method. Many psycholo-
gists would reverse this and say that the
comprehensive view should supplement
laboratory experimentation.
The philosopher, as well as the psychol-
ogist, is apt to be dissatisfied with such a
comprehensive survey of motivation as that
given by Dr. Thomson mainly because it
does not deal with the fundamental problem
of causation. How is it that reflexes,
habits, instincts, emotions and the dozens
of other things listed as motives really bring
to pass this or that act? In what sense are
motives causes?
In general the chief criticism of a book
like this is that in aiming at everything it
hits nothing squarely; and that being
written for everybody it is more or less un-
satisfactory to all.
PERSONNEL
By George R. Hulverson. New York: The Ronald
Press Company, 1927. Pp. 400
Reviewed by Ordway Tead
Mr. Hulverson's study is the most recent
general text designed to cover this subject.
It has to be examined, however, in relation
to the scope and purpose of the Business
Administration Series of which it is a part.
Professor McKinsey, in his Editor's Preface,
briefly points out the necessity of having
organized material which will give execu-
tives a general view of the workings of the
several important staff departments. This
book is designed to give the general execu-
tive a picture of the essential features of
the work of the personnel department. The
discussion of detailed practices is excellent
and represents an exposition of the best
modern experience from a matter-of-fact,
business point of view. The present re-
viewer, however, cannot agree that the
author fulfills his avowed intention of say-
ing something about all the important items
in the field. There is no consideration, for
example, of methods of negotiating terms of
employment or employee representation,
or of employees' stock ownership, or of the
ways and means of coordinating personnel
activities with those of other departments.
Also, the author subordinates the discus-
sion of safety and health work by placing it
in a section of a chapter on service work,
thus seeming to imply that he does not con-
sider it a business asset of the same worth
and value as an employment oflBce and train-
394
Book Reviews
ing department. The bibliography is very
brief. In short, to serve the purpose of
this series best, the author might well have
done far less with the description of forms
and procedure and more with an explanation
of the reasons for personnel work and the
ways of getting the right personnel outlook
into the minds of general executives.
WAGE SCALES AND JOB EVALUATION
By Merrill R. Lott. New York: The Ronald Press
Company, 1926. Pp. 161
Reviewed by John S. Keir
The classical economist has always held
to the central fact that wages are the sums
paid for particular kinds of services, and
that through this sale of services they be-
come subject to the general laws of supply
and demand. Lott proceeds from the cen-
tral fact that wages are one of the largest
elements of business costs in all kinds of
businesses, but that particular wages (and
salaries) are more and more being based
upon particular services rendered. It is
the measurement of this particularity with
which his book is chiefly concerned.
The early part of the book contains little
that is original although it does restate
much that it is quite worth while to restate.
The author points out for example (page 4)
that the claim often made that modern in-
centive plans are good because there is less
rate cutting under them than there was un-
der former plans is not really so much a
measure of the desirability of the new plans
as it is an expression of the fact that some
of present incentive methods seem to be
better than were some of the older methods.
He repeats also the point that F. W. Taylor
stressed so much that low wages do not
necessarily mean low labor costs; although
Taylor went one step farther and stated
the then revolutionary doctrine that it is
not only possible but highly desirable to
so organize that it is possible to pay high
wages and still to have low labor costs.
Lott reiterates the doctrine that mutual
understanding and confidence — of which
wages may be one external expression —
are basic to the successful conduct of in-
dustry. This truth has of course been the
underlying philosophy of most forward
looking industrial relations practice albeit
it may take practical form in many different
ways; the most common of which are the
many forms of employee representation
plans or contractual union relationships.
The author states that "the answer then
for an increase in real wages must be found
in decreased production costs." One can
quarrel with this statement only in the in-
ference that that is the only way to increase
real wages. The biggest field for the re-
duction of costs today lies not in production
costs but in distribution costs. Roughly
there are some thirty billions of dollars
involved in the process of making mer-
chandise and getting it to the consumers in
this country alone. Of this thirty billions
about half represents the costs that accrue
after the merchandise leaves the factory
gates. The field of the fifteen billion in
factory costs has been ploughed and re-
ploughed. The field of the fifteen billions
of distribution costs has scarcely been
touched.
The standardization of wage rates and
its corollary of careful job analysis Lott
stresses as fundamental. In his "Shop
Management" Taylor pointed out the need
of job study while Gilbreth in "Motion
Study" talks of a reclassification of occu-
pations. The standardization of wage rates
seems to ge a natural concomitant of the
improved technique which further study is
developing along the lines of the suggestion
of Taylor and Gilbreth.
Book Reviews
395
To this reviewer the heart of the book is
contained in the chapters on criteria for
judging the worth of any job (Chapter VI)
and the actual experience with these criteria
described in Chapter VIII.
Fifteen criteria are developed by which
any job may be judged. It is of course
academically possible to quarrel with any
one of the fifteen and to raise the question
whether there may not be sixteen or twenty-
five. But these academic questions are.
after all beside the point. The important
thing is that such a list forces the user to
consider not just a single factor, but a total
situation. On so important a subject, such
consideration is not only desirable but
basic.
By way of summary, it may be well to
outline the steps which the author considers
in the determination of a scientific adjust-
ment of wage scales. These steps are four
in number and are as follows :
1. Distinguishing between the impor-
tance of the various factors which
influence the worth of a job.
2. Determining the extent to which each
factor enters into the various lines
of work for which the wage rates are
to be established.
3. Computing an index number whose
numerical value will express the rela-
tionship that should exist between
wage rates.
4. Interpreting the index figure into ac-
tual wage rates.
This is an interesting book partly be-
cause it states old truths in a new setting
and partly because it furnishes a new tech-
nique for the scientific approach to a very
old problem. Not the least satisfaction in
reading the book is the fact that it is only
155 pages in length, all told — and the print
is sufficiently large to be read without effort.
POLITICAL AND INDUSTRIAL DEMOCRACY
1776-1926
By W. Jett Lauck. New York: Funk and W agnails
Company, 1926. Pp. 374
Reviewed by E. R. Burton
There is much in Dr. Lauck's book to
repay a first reading and considerable for
which it may serve as a reference. The
author's bias, however, as a professional
advocate for organized labor is evident
throughout the book and mars the interpre-
tation by causing him too often to see em-
ployers in their worst light.
The inclusion of dates in the title is mis-
leading, for the volume in no sense traces
historically the development of either politi-
cal or industrial democracy during the
century and a half indicated. True, there
are three and a half pages of the first chap-
ter which bear a sub-title suggestive of such
historical treatment; and they lead to the
conclusion that "politically democracy
thus may be said to have spread over the
face of the entire world since the American
Declaration of Independence was pro-
nounced." But the sole justification for
the title seems to be the author's faith in
his particular conception of democracy as
something which started in 1776 and by 1926
gave assurance of its inevitable extension
from the political to the industrial field.
There is a chapter on the "post-war re-
volt against industrial autocracy" which
quotes at length from pronouncements of
religious and other socially minded organi-
zations regarding the need for and nature
of industrial democracy. The author in-
timates that out of these varying opinions
there has developed a consensus that
"industrial democracy now means self-
government and equality of opportunity in
industry as in political life; a new order of
industry .... wherein all shall be equal
and all shall be enfranchised and have their
rights." The quotations which follow from
396
Book Reviews
a dozen men prominent in labor and busi-
ness circles do not seem to warrant this
feeling of assurance that there is common
recognition of what industrial democracy
is or can be.
There is an excellent statement (p. 78)
of organized labor's opposition to what it
chooses to call "company unions." Con-
sciously or otherwise from that point on
the author seems to have taken the trade
unionist's implied definition of industrial
democracy as his standard in judging all
management-instigated plans of employee
representation.
The industrial relations policies of
twenty companies and of two industries are
analyzed in the chapter entitled "Outstand-
ing and Representative Attempts towards
Employee Representation and Industrial
Democracy. ' ' Fourteen of these have plans
of employee representation, while the others
have what the author regards as other evi-
dences of the employers' sympathy with the
movement for industrial democracy. Dr.
Lauck devotes the next two chapters to a
comparative evaluation of the policies and
plans analyzed, and by a process of elimina-
tion (because of one deficiency or another)
the list diminishes until only the Mitten
plan remains. Unfortunately, even it falls
short of perfection because no labor union is
recognized as the basis of collective bargain-
ing (though we are told the management is
willing to take that step whenever the men
ask it) and because consideration has not
yet been given to unemployment preven-
tion or to improvement of housing facilities
for employees.
It is difficult to find in this book much
evidence of first-hand acquaintance with
the operation and results of any employee
representation plan other than the Mitten
plan. But it is worth reading as an at-
tempted rationalization of organized la-
bor's emotional reaction to "company
unions."
MENTAL TESTS IN CLINICAL PRACTICE
By F. L. Wells. Yonkers, New York: World Book
Company, 1927. Pp. 315
Reviewed by Stevenson Smith
Few psychologists have had as much clini-
cal experience as the author of the present
book. In a volimae of three hundred pages,
in which test description is incidental,
Wells deals chiefly with method in testing.
The methods of clinical procedure have in
the past been kept something of a trade
secret among psychologists. This has not
been so much because of an unwillingness
to reveal the procedure used in any clinic
as because of a reluctance to state methods
that have been but poorly evaluated. In
this book Wells never tells us what he thinks
except in conjunction with what others
think. He has successfully subordinated
his personal opinion in questions that have
not yet been experimentally determined.
He has gathered together practically all
the available material concerning the
methods of presenting tests. His hundred
and fifty-nine references have really been
abstracted. In organizing the abstracted
material the author has been systematic,
and his interpretation of the material shows
both intelligence and conscientious care.
The book will be popular because it is
so easily understood. The author has not,
however, sacrificed subject matter in order
to secure simplicity. Except for the space
devoted to case histories almost every page
is filled with significant material. Even
the case histories are well selected and are,
of course, pedagogically essential to the
beginning student.
As a text the book is good. A well-
informed teacher will find in it little to take
exception to. Statistical considerations
that have no place in such a book may be
appropriately introduced by the teacher.
Although certain tests, such as Stan-
Book Reviews
397
ford, Kuhlmann, performance tests, and
free association tests are considered, it is
the method of administration and interpre-
tation upon which the author lays stress.
The privacy of a clinical laboratory
makes it easy for a clinician to fall into
habits of bad technique. His colleagues
seldom see him in action and more seldom
still do they give him constructive criti-
cism. This book is to be especially recom-
mended to self trained clinical psychologists,
that is, to the majority of the profession.
ABNORMAL PSYCHOLOGY
By Max F. Meyer. Columbia, Mo.: Lucas Brothers,
1927. Pp. 278
Reviewed by Shepherd I. Franz
The recent publication of so many text-
books dealing with abnormal psychology is
probably largely due to war and post-war
experiences — personal and general. Indi-
vidual interests are predominantly appar-
ent, and the texts have values in accordance
with the writers' standpoints and methods.
In this respect Meyer's book is outstanding,
because it is theory — and philosophy.
The author has a system to advocate,
the system that has been propounded in
his "Psychology of the Other-One." This
system gives us a harmonious psychology,
but from it, we are told (p. 26), it is "possible
to foretell deductively what kinds of abnorma-
lities are to be expected in actual life." Pre-
occupation is the reason for mental ab-
normalities. This term is defined (p. 49)
as the equivalent of redintegration, and
it is "explained hypothetically by the tem-
porary contact improvement in the
synapses." Psychological events are ex-
plained on this basis of synaptic variations,
except when the author wants to use other
explanations. It appears to matter little
that we know little of the synapses and their
variations; we can guess and we can fit
guesses into a system. Knowing as little
of the watery content of the neurons, we
might equally well construct a system of
psychology on the basis of aquatic specula-
tions, but the common term "humidity"
might not attract the same amount of at-
tention as the less known word "synapse."
The author's neurology of habit forma-
tion is constructed of guessed bricks and
assumed mortar. His neurological dia-
gram which is designated "the proper dia-
gram to illustrate habit formation" (p.
273), is understandable, just as is the "new
art," only when the theoretical viewpoint
is attained. The term levels (p. 43) which
Meyer approves, is only a teleological,
picturesque, and perhaps archaic, neurolog-
ical concept. Meyer objects (p. 274) to
teleology, but not when he discusses in-
stinct which he defines as having "social
significance" (p. 36), nor when he says (p.
8) that emotions are "wasted" reactions.
The use of the term "drive" (which is dep-
recated) does not appear to the reviewer
to have any more baneful connotation than
"social significance."
Meyer would throw out as mythology
the term, "satisfyingness" in explaining
habit formation (p. 269) but (p. 274) he does
not hesitate to say "the second response
.... which we have above shown to be
necessarily satisfying, etc."
It is the occurrence of an impulse from a
definite motor reaction to a definite sen-
sory stimulation which makes us conclude
that a certain path is short, and not, as
Meyer says (p. 45), that "the shortness of a
certain path which in a given instance
causes most of the nervous flux to go from a
definite sensory point to a definite motor
point."
Many other neurological explanations
and statements might be quoted and dis-
puted, but sufficient have been given to
indicate possible different interpretations
and supposedly factual statements to which
the author and the reviewer are not mutu-
398
Book Reviews
ally willing to subscribe. The reviewer,
who is immediately interested in the neuro-
logical correlates (or explanations, if you
will) of mental conditions, is certain on his
side that the intimate nervous states are
less known than the mental (or their mani-
festations; behavior, if one cares to use the
term), whereas the author assumes the neu-
rological to be well grounded. It is because
of this latter view that Meyer deplores the
"far too little consideration to the neurolog-
ical fact" in mental states and to its neg-
lect he attributes the bad repute of psychol-
ogy among the followers of educational and
of applied psychology.
The discussions of mania and of epilepsy,
which Meyer thinks are due to a high degree
of neuron conductivity, are not convincing.
How can one reconcile the conditions in
petit mal with those of "high conductivity"
in grand mal, or shall we say they are totally
different? Epilepsy, it may not be neces-
sary to say, is not a disease; it is the name
for convulsive states, and there may be a
dozen different kinds of epilepsies. Some
are associated with recognizable brain
lesions, while others are not associated with
acceptably defined lesions. Then again,
why separate from the convulsive lesions
states of tremor, tic, chorea, contracture,
etc.? Neurologically they are at least
closely allied to convulsions.
The author's view of dementia precox is
that it is "the intellectual second childhood
occurring naturally in old age, coming to
some people long before they reach old
age." He ol)jects to psychiatrists because
they classify the forms of dementia precox,
and because classification "does not seem to
serve any purpose." Meyer seems to im-
ply that delusion is the chief characteristic
of dementia precox and he uses the term
paranoia in a sense different from that of
psychiatrists.
In a book supposedly scientific there is
no excuse for some of the imputations, for
example that relating to a case of dementia
precox, who exhibited much "word salad."
The author says (p. 250) "it is not surpris-
ing that the book is printed in Los Angeles,
although the author lives in Wisconsin."
The reviewer would recommend the book
to teachers of abnormal psychology. He
would be sorrj' to be compelled to use
it to teach students the facts of abnor-
mality.
APPLIED PSYCHOLOGY
By A. T. Poffenherger. New York: D. Appleton
and Company, 1927. Pp. 586
Reviewed by Max Freyd
Hollingworth and Poffenberger's "Ap-
plied Psychology" for ten years enjoj^ed the
distinction of being the leading authentic
Ijook on the subject. The present greatly
expanded volume is not offered as a revised
edition of that book, but as an entirely new
one. In its preparation Dr. Poffenherger
has acted alone, since Dr. Hollingworth
has shifted his interests to other fields of
research.
The first part of the volume covers indi-
vidual competence as affected l)y heredity,
age, sex, work, fatigue, rest, sleep, ventila-
tion, illumination, distraction, drugs, and
stimulants. The second part deals with
the application of psychology in various
professions and activities, including indus-
try, business, law, medicine, and education.
It would be fruitless for this reviewer
to point out the individual instances where
he differs with the author; for the fact re-
mains that this volume is beyond any com-
parison the best treatise on the subject.
It is a difficult task indeed to compress into
one volume (even one of nearly 600 pages)
the fundamental facts of a young science
which is outgrowing its clothes every
year. Dr. Poffenberger is to be compli-
mented on the skill with which he has car-
ried out his purpose. His work can be
recommended without reservation to all
students of applied psychology.
Book Reviews
New Books
399
AcHiNSTEiN, AsHER. Buying Power of La-
bor and Post-war Cycles. New York:
Columbia University Press, 1927. 164 p.
$3.00.
Adler, Alfred. Understanding Human
Nature. New York: Greenberg, Pub-
lisher, 1927. 299 p. $3.50.
AvELiNG, Francis. Directing Mental En-
ergy. New York: George H.Doran Com-
pany, 1927. 286 p. $2.50.
Babson, Roger Ward. Instincts and Emo-
tions, Should They be Suppressed or
Harnassed? New York: Revell, 1927.
181 p. $2.00.
Bacon, Corinne. Standard Catalog, Social
Sciences Section. New York: The H.
W. Wilson Company, 1927. 165 p. $2.00.
Barry, Frederick. The Scientific Habit
of Thought. New York: Columbia Uni-
versity Press, 1927. 371 p. $3.50.
Bimba, Anthony. The History of the
American Working Class. New York:
International Publishers, 1927. 360 p.
S2.75.
BossARD, James Herbert Siword. Prob-
lems of Social Well-being. New York:
Harper & Brothers, 1927. 654 p. S3. 50.
Burgess, Robert Wilbur. Introduction
to the Mathematics of Statistics. Boston:
Houghton Mifflin Company, 1927. 312 p.
$2.50.
Cameron, Edward Herbert. Educational
Psychology. New York: The Century
Company, 1927. 481 p. 82.50.
Chapman, Harold B. Organized Research
in Education. Columbus, O.: Ohio State
University Press, 1927. 231 p. $.150
Cheney, O. H. The New Competition, and
Its Demands on Management. New York:
Eilert Printing Company, 318 W. 39th St.,
1927. 21 p. Apply.
Clendening, Logan, M.D. The Human
Body. New York: A. A. Knopf, Inc.,
1927. 421 p. $6.00.
CONYNGTON, ThOMAS, AND BeNNETT,
Robert Joseph. Corporation Procedure.
New York: The Ronald Press, 1927.
1499 p. $10.00.
Crabb, Charles G., and Cheney, Clay-
ton. The Science of Getting a Job. Mil-
waukee: The Metropolitan Press, 1927.
119 p. $1.00.
Crabbe, Ernest H., and Slinker, Clay
D. General Business Training. Cincin-
nati: South-Western Publishing Com-
pany, 1927. 314 p. $1.32.
Dana, R. T. The Human Machine in In-
dustry. New York: Codex Book Com-
pany, 1927. 328 p. $4.00.
DiETZ, Frederick Charles. The Indus-
trial Revolution. New York: Henry Holt
& Company, 1927. 122 p. 85ff.
Downey, June Etta. The Kingdom of the
Mind. New York: The Macmillan Com-
pany, 1927. 216 p. $2.00.
Driesch, Hans Adolph Eduard. Mind
and Body. New York: Dial Press, 1927.
191 p. $3.00.
DuNLAP, Knight. The Role of Eye-muscles
and Mouth-muscles in the Expression of
the Emotions. Worcester, Mass: Clark
University, 1927, apply.
East, Edward Murray. Heredity and
Human Affairs. New York: Charles
Scribners Sons, 1927. 332 p. $3.50.
Fisher, Mrs. Dorothea Francis Can-
field. Why Stop Learning? New York:
Harcourt, Brace & Company, 1927. 310 p.
$2.00.
Florence, Philip Sargant. Economics
and Human Behaviour. New York: W.
W, Norton, 1927. 95 p. $1.00.
Freud, Sigmund. The Problem of Lay-
Analyses. New York: Brentano's, 1927.
316 p. $2.50.
GowiN, Enoch Burton. The Executive
and His Control of Men. New York:
Macmillan Company, 1927, 1915. 364 p.
$2.00.
Hansen, Alvin Harvey. Business-Cycle
Theory. Boston: Ginn & Compam^, 1927.
228 p. $2.00.
Hart, Hornell Norris. The Science of
Social Relations. New York: Henry Holt
& Company, 1927. 683 p. S4.50.
Hawkes, Herbert Edwin. College —
What's the Use? Garden City, N. Y.:
Doubleday, Page & Company, 1927.
148 p. $2.00.
Hill, Archibald Vivian. Living Machin-
400
Book Reviews
cry. New York: Harcourt, Brace &
Company, 1927. 327 p. $3.00.
Hill, Archibald Vivian. Muscular Move-
ment in Man; the Factors Governing Speed
and Recovery from Fatigue. New York:
McGraw-Hill Book Company, 1927.
104 p .82.50.
HousBK, J. David. What the Employer
Thinks. Cambridge, Mass.: Harvard
University Press, 1927. 235 p. $2.50.
Huntington, Ellsworth. The Human
Habitat. New York: Van Nostrand &
Company, 1927. 293 p. $3.00.
Johnston, James C. Biography: The
Literature of Personality. New York:
The Century Company, 1927. 337 p.
$2.50.
Jordan, David Starr. The Higher Fool-
ishness. Indianapolis, Ind: Bobbs Mer-
rill Company, 1927. 225 p. $2.50.
Kbllet, Truman Lee. Interpretation of
Educational Measurements. Yonkers, N.
Y., The World Book Company, 1927.
376 p. $2.20.
Kwalwasser, Jacob. Tests and Measure-
ments in Music. Boston: C. C. Birchard,
1927. 159 p. $2.00.
Lincoln, Edward Andrews. Sex Differ-
ences in the Growth of American School
Children. Baltimore: Warwick & York,
1927. 201 p. $2.20.
Lodge, Sir Oliver Joseph. Science and
Human Progress. New York: George
H. Doran Company, 1926. 243 p. $2.00.
LuDwiG, Emil. Genius and Character.
New York: Harcourt, Brace & Company,
1927. 346 p. $3.50.
McDouGALL, William. Character and the
Conduct of Life. New York: G. P. Put-
nam's Sons, 1927. 410 p. $5.00.
McElroy, Robert McNutt. Economic
History of the United States, Presented in
Outline. New York: G. P. Putnam's
Sons, 1927. 86 p. $1.25.
Mbtcalf, Henry Clayton. The Psycho-
logical Foundations of Management.
Chicago: A. W. Shaw, 1927. 316 p. $6.00.
Mitchell, Mrs. Wesley Clair. Business
Cycles; The Problem and Its Setting.
New York: National Bureau of Economic
Research, 1927. 511 p. $6.50.
Myers, George Edmund. The Problem
of Vocational Guidance. New York:
Macmillan Company, 1927. 318 p. $1.60.
National Industrial Conference Board.
Industrial Group Insurance. New York:
Author, 1927. 44 p. apply.
National Industrial Conference Board.
Night Work- in Industry. New York:
Author, 1927. 54 p. apply.
National Industrial Conference Board.
The Workmen's Compensation Problem
in New York State. New York: Author,
1927. 395 p.
Odell, Charles W. Are College Students
A Select Group? Urbana, 111: University
of Illinois, 1927. 45 p. 25)f.
Odum, Howard Washington. Man's
Quest for Social Guidance. New York:
Henry Holt Company, 1927. 664 p. $4.50.
Ogburn, William Fielding, and Golden-
weiser, Alex.^nder. The Social Sci-
ences, and Their Interrelations. Boston:
Houghton Mifflin Company, 1927. 514 p.
$3.50.
Ormsbee, Hazel Grant. The Young Em-
ployed Girl. New York: Womans Press,
1927. 138 p. $1.00.
Osborn, Henry Fairfield. Creative Edu-
cation in School, College, University, and
Museum. New York: Charles Scribners
Sons, 1927. 374 p. $2.50.
Overstreet, Harry Allen. About Our-
selves; Psychology for Normal People.
New York: W. W. Norton, 1927. 300 p.
$3.00.
Packard, Laurence Bradford. The Com-
mercial Revolution, 1400-1776. New York:
Henry Holt & Company, 1927. 112 p.
85f5.
Panunzio, Constantine Maria. Immi-
gration Crossroads. New York: Macmil-
lan Company, 1927. 315 p. $2.50.
Pl.\tt, Rutherford Hayes, Jr., and
Franham, Rebecca T. The Book of Op-
portunities. New York: G. P. Putnam's
Sons, 1927. 489 p. $3.00.
Policyholders Service Bureau. Better
Business Through Research in New Eng-
land Industry. New York: Metropolitan
Life Insurance Company. 29 p. apply.
Pontius, John W. The Educational Func-
tion of the Y. M. C. A. New York: As-
sociation Press, 1927. 23 p. apply.
Book Reviews
401
Randolph, Vance. The A B C of Psychol-
ogy. New York: Vanguard Press, 1927.
142 p. 50i.
Richards, Charles Russell. Industrial
Art and the Museum. New York: Mac-
millan Company, 1927. 108 p. $1.50.
RoBACK, Dr. Abraham Aaron. A Bibli-
ography of Character and Personality.
Cambridge, Massachusetts: Sci-Art Pub-
lishers, Harvard Sq., 1927. 340 p. $6.00.
RuKEYSER, Merryle STANLEY. Financial
Advice to a Young Man. New York:
Simon & Schuster, 1927. 428 p. $3.00.
Sanborn, R.\lph. Business Life Insurance
New York: F. S. Crofts, 1927. 268 p.
$3.00.
Schlatter, Charles F. Elementary Cost
Accounting. New York: John Wiley &
Sons, 1927. 321 p. $3.75.
SCHRUMPF-PIERRON, PlERRE, M.D. To-
bacco and Psychical Efficiency. New
York: P. B. Hoeber, 1927. 147 p. $1.85.
Seashore, Carl Emil. Learning and Liv-
ing in College. Iowa City, Iowa, Univer-
sity of Iowa, 1927. 124 p. Apply.
Sharp, William Barnard, M.D. The
Foundation of Health. Philadelphia: Lea
& Febiger, 1927. 288 p. $2.50.
Skinner, Harley Clay. Psychology for
the Average Man. Boston: Richard G.
Badger, 1927. 119 p. $2.00.
Smallwood, W. M. Man — the Animal.
New York: Macmillan Company, 1927,
1922. 249 p. $2.50.
Stevenson, John Alford. Education and
Philanthropy. New York: Appleton &
Company, 1927. 204 p. $2.50.
Storck, John. Man and Civilization. New
York: Harcourt, Brace & Company.
1925, 1927. 449 p. $2.75.
Sullivan, Ellen B. Attitude in Relation
to Learning. Princeton, N. J.: Psycho-
logical Review Company, 1927. 149 p.
apply.
Sumner, William Graham, and others.
The Science of Society. New Haven,
Connecticut: Yale University Press, 1927.
1353 p. $8.00.
Swisher, Walter Samuel. Psychology for
the Music Teacher. Boston: Oliver Dit-
son Company, 1927. 78 p. 60>f.
Tallman, Russell Warrick. A Critical
Analysis of Student Persistence at the State
University of Iowa. Iowa City, Iowa:
University of Iowa, 1927. 64 p. 75jf.
Thompson, John Giffen. Urbanization.
New York: E. P. Dutton & Company,
1927. 696 p. $6.00.
Thompson, Laura Amelia. Workers' Lei-
sure. Washington, D. C: Government
Printing Office; Superintendent of Docu-
ments, 1927. 10 p.
ToNKS, Prof. Helen H. Psychological
Foundations of Teaching. New York.
Globe Book Company, 1927. 224 p. $1.67.
Torre Y, David Clarence. The Normal
Person; the Psychology of Self-realization.
Jaffrey, N. H. : Author, 94 p. $1.00.
Tugwell, Rexford Guy. Industry's Com-
ing of Age. New York: Harcourt, Brace
& Company, 1927. 283 p. $2.00.
LTnion-Management Cooperation. A Se-
lected Bibliography. Washington, D. C,
Government Printing Office; Superintend-
ent of Documents, 1927.
U. S. Civil Service Commission. General
Information regarding the United States
Civil Service. Washington, D. C, Gov-
ernment Printing Office; Superintend-
ent of Documents, 1927. 30 p. gratis.
U. S. Women's Bureau. Short Talks about
Working Women. Washington, D. C:
Government Printing Office; Superin-
tendent of Documents, 1927. 29 p. 10^.
Walters, Frederic Charles. A Statisti-
cal Study of Certain Aspects of the Time
Factor in Intelligence. New York:
Teachers College, Columbia University,
1927. 90 p. $1.50.
Waterhouse, Eric S., D.D. An A B C of
Psychology for Religious Education. New
York, Fleming H. Revell Company, 1927.
121 p. $1.00.
WiESER, Friedrich VON. Social Eco-
nomics. New York: Greenberg, Pub-
lisher, 1927, 492 p. $5.00.
Young, Allyn Abbott. Economic Prob-
lems New and Old. Boston: Houghton
Mifflin Company, 1927. 301 p. $3.50.
News Notes
PERSONNEL RESEARCH FEDERATION
Activities of Member Organizations
Harvard University, Bureau of Vocational
Guidance
During the year 1926-1927 three Doctor's
theses previously reported upon have been
published, as follows:
Doermann, Henry J. The Orientation of
College Freshmen.
Blake, Mabelle B. Guidance for College
Women.
Maverick, Lewis A. The Vocational
Guidance of College Students.
A Doctor's thesis, by Otto F. Mathiason,
now Associate Professor of Education,
Antioch College, on guidance of students in
graduate schools of education, is unpub-
lished as yet.
Mr. Frederick J. Allen, who died in Feb-
ruary, 1927, collected a large number of
significant articles on vocational guidance
and these are being published in two
volumes by McGraw-Hill Book Company,
to be issued about December first. The
titles are "The Principles and Problems of
Vocational Guidance" and "The Practice
of Vocational Guidance."
An article by the Director of the Bureau
on the "Causes of Discharge" was pub-
lished in the October number of the Person-
nel Journal. The Director is now making
a statistical study of the examinations given
during the first six years of the Graduate
School of Education.
A seminary class in vocational guidance
has collected 100 or more cases under the
title "Administrative Problems in Educa-
tional and Vocational Guidance." These,
however, are not ready for publication.
A number of students are now working on
Doctor's theses: Mr. Harold B. Foye on a
follow-up study of high school graduates
in Boston; Mr. R. E. CunlifTe of the College
of the Cit}'^ of Detroit, on occupational
information for college students; and Miss
Helen D. Bragdon, formerly Assistant to
the Dean of Mount Holyoke College, on
principles of counseling as an aid in student
adjustment. Miss Mildred E. Lincoln of
Rochester is pursuing her thesis on pro-
posals for measuring the effectiveness of
vocational guidance. She has recently is-
sued a manual on the teaching of occupa-
tions to high school classes.
American Federation of Labor
The Federation has been making some
special studies on wages such as Wages in
the Automobile Industry and in the Steel
Industry. It is now having a study made
of the Census of Manufacturers of 1925 in
order to find labor's share. These studies
are published in the American Federationist
beginning with the October number. It is
also making a study of Unemployment
Among Union Workers, sending out report
blanks each month to the more important
industrial centers and compiling the results.
As yet the data are not being published.
However, it will begin publishing in the
October issue of the Aynerican Federationist
an index to labor's share computed with
reference to production within industry as
well as with reference to prices as concerned
with the expenditure of wages.
Dennison Manufacturing Company
Job Analysis and Classification, An
analysis and classification of about 175
clerical jobs has been made. This involved
writing statements of job duties and analyz-
ing these into eight job requirements which
are common, in varjdng degrees, to almost
all clerical jobs. By a system of weighted
ratings of these requirements, values were
402
News Notes
403
secured which were used as guides in pre-
paring a seven-level classification. The
statistical values thus secured were not
accepted as the final absolute value of the
job, but merely used as guides to supple-
ment and check a less analytical judgment.
Tests. In addition to routine testing of
applicants for clerical and certain mechani-
cal jobs, experiments have been or are being
conducted with special clerical groups, i.e.,
dictaphone operators and billing machine
operators and with groups of factory girls
engaged upon semi-skilled hand work. On
this latter work, effort is being made to
measure not only the motor skills related to
this work, but certain more general charac-
teristics which cannot be named except in
terms of the test operation, but which are
probably related to such things as output of
energy, interest in quality, natural evenness
of repetitive motor acts, etc.
Psychology of Production Paymerit. This
study is in progress. At present it is only
in the form of a survey and analysis, from
the psychological or personnel point of view,
of various factors in taking time studies and
setting, installing and maintaining piece
rates.
Accident Prevention. About two years
ago this work was transferred to the Person-
nel Division. Since this time there has
been a marked reduction in time lost on
account of accidents. While some of this
has been due to a special effort to get the
injured employee back on the job, most of
it has been due to building up attitudes and
habits of safety in the individual foreman
and employee. A copy has been con-
structed of the dotting test apparatus which
the industrial Fatigue Research Board of
Great Britain found useful in helping to
differentiate people with high accident
liability from those with low accident
liability. Experiments with this apparatus
are planned for the coming year.
Retainers on Piece Work. As an incen-
tive for more rapid learning and an encour-
agement for beginners on piece work,
experiments are being made with a system
of retainers. This provides for a schedule
of bonuses for beginners, graded according
to the difficulty of learning the operation
and decreasing at a fixed rate from day to
day. It has been very effective, so far, in
giving the desired results. It provides a
piece work incentive for beginners without
the discouragement which usually accom-
panies the training period on a piece work
job.
Absenteeism and Physical Condition.
The plant physician has made a study of
a group of people with excellent attendance
records and another group with very poor
attendance records. In correlating these
records with the factors brought out in the
physical examination, he has found evidence
that conditions of excessive over-weight
and under-weight are significantly related
to attendance. No other significant factor
was found. Other groups are being studied
in this way.
Executive Ratings. Some thirty fore-
men's and chief clerk's jobs have been
analyzed and rated. The results obtained,
although not definitive, have been helpful
in determining qualifications for partner-
ship.
Stanford University
Three phases of personnel work at Stan-
ford University are reported upon this year.
The dean of women, Mary Yost, reports how
personal relationship is maintained with
each woman student in the University.
The assistant registrar, K. M. Cowdery,
outlines the program of personnel research
which is conducted in that office. And
Professor Edward K. Strong, Jr. reports
progress in developing the vocational in-
terest test.
Personnel Work in the Dean of Women's
Office
On account of the relatively small num-
ber of women at Stanford, five hundred
includes both graduate and undergraduate
women, and of the fact that Stanford is
largely a residence university, it is possible
to carry on the work of a personnel depart-
ment with little of the usual machinery of
such a department. The work centers in
the dean of women's office and in the resi-
dence hall which has a social director re-
sponsible to the dean. On account of the
careful selection of the women which has to
404
News Notes
be made since Stanford has five or six
applicants for every place open to them,
much is known about the new student when
she comes to register. This information is
used by the Social Director of the Hall in
assigning rooms and roommates, and in
assisting the student sponsors in helping the
new women to get adjusted. These student
sponsors, selected by the women as a whole
as the most helpful and representative
women of the campus, give their service to
the University for a quarter, living in the
residence hall where all the new under-
graduate women live and cooperating in
every way with the Social Director and the
Dean. Through their friendly watchful-
ness, cases of ill health, homesickness,
discouragement, mal-adjustment of all
kinds are reported to the Director or the
Dean before they become serious. Every
effort is made by the dean to know all of the
undergraduates. She gives to each lower
division woman, three times a year, a con-
ference to talk over with her her program for
the succeeding quarter. She sees all of
the women doing unsatisfactory work or
work genuinely below their ability, and
tries to study with them the reasons for the
difficulty. She writes to or sees all of the
excellent students, in order that they, too,
may feel the personal interest in their work.
On account of these contacts, the students
come naturally to the office with all kinds
of questions, some trivial and unimportant,
others vital to their welfare. As far as
possible, once a week, the dean has dinner
in the hall with the new women and stays
afterwards to meet and talk with them.
She works with the various sororities also;
she sees, each quarter, the president, talks
over with her the problems of her house, and
is ready to help the group or any individual
in it. Work with the women's organiza-
tions on the campus, especially with the
Associated Women Students and with the
Christian Association gives further oppor-
tunity of knowing the women and studying
their needs.
There is close cooperation between the
Medical Adviser and the Dean of Women
in regard to the health of the student.
Every day reports come to the dean's office
from the hospital in Palo Alto and the
residences as to any case of illness and these
are reported to the Medical Adviser. Three
times a year the Medical Adviser sees every
woman registered in the University and any
below par return for consultation and super-
vision. A diet table is established in the
Hall to which the doctor may assign resi-
dents of the Hall who need special feeding.
Cases of mental ill health are usually de-
tected in the very early stages.
Personnel Research Activities in the Regis-
trar's Office
The program of personnel research, as
conducted in connection with the office of
the Registrar for the school year 1926-27,
has included the administration of the col-
lege aptitude test program in connection
with the selection of students admitted
for each year. During the spring months
of 1927 approximately 1800 Thorndike
examinations were given to high school
seniors and others in forty test-centers in
the states of California, Washington,
Oregon, Arizona and Utah. Qualified
examiners gave these examinations which
were gathered, scored and recorded in the
office of the Registrar at Stanford.
A continuance of the study of results from
previous examinations has made possible
evaluations of factors used by our Admis-
sion Committee in their selection of com-
petitors for entrance. Not only have the
relations existing between test score and
later college scholarship been calculated,
but the relative efficiencies in predicting
scholarship, of the test score, of previous
scholarship in high school, (in other colleges
in the case of transfer students), and of
ratings based on personal recommendations
and character-trait reports have been
estimated. Tentative statements of results
have been outlined in part in the Faculty
Bulletin issued by this office.
A major study has been made by Dr.
Walter C. Eells, as assistant in this division,
of the comparative scholarship of various
groups of Upper Division students. The
relative success of transfers after two years
of work in other four-year colleges, gradu-
ates of junior colleges, and of students who
have spent their first two years at Stanford
News Notes
405
have been compared. This study also was
reported in the Faculty Bulletin, and in
revised form has appeared as a chapter in a
symposium on the Junior College, edited by
William M. Proctor, and published by the
Stanford University Press. Additional
studies have included analyses of enroll-
ment figures of divisions, schools and de-
partments within the University, over a
period of years represented by the history
of Stanford. These figures have been com-
piled in connection with the relative growth
of Graduate and Upper Divisions and the
general problem of the demand for admis-
sion to specialized schools of instruction.
Data have been gathered upon the sur-
vival of students admitted under the chang-
ing conditions of demand for admission for
the limited number of places available in
the University. Larger proportions of
survival have been found to accompany the
raising of standards which has resulted from
a higher degree of selection of admitted
students.
As a cooperative study, the relation be-
tween distribution of grades in individual
courses and the ability of students as
represented by aptitude test score was
worked out by Professor Eells. Individual
projects of testing for special abilities and
sectioning of students in departments have
been shared by the personnel research divi-
sion with individual members of various
academic departments. The largest proj-
ect has been the use of a series of seven
tests with new students entering the School
of Engineering in their third year of college
work . Final results are not as yet available
for publication.
Testing service has been provided to four
California high schools and junior colleges
who desired aptitude test results in con-
nection with their recommendations of
students for continued college and uni-
versity work. Continuous records have
been organized for use in connection with
the evaluation of the work of preparatory
and other schools in terms of the scholarship
success at Stanford of the students who
come from these schools either by gradua-
tion and recommendation or by transfer.
To make possible the distribution of sum-
marized results from these studies among
the members of the faculty of the University
and to others, the second year of the Faculty
Bulletin has included six numbers.
The Vocational Interest Test
Extensive research during the last four
years by Cowdery and Strong has shown
that men known to be successful in a par-
ticular occupation can be assigned to their
respective occupations by the vocational
interest test with a remarkable degree of
accuracy. Apparently each occupational
group has a characteristic set of interests
which differentiate the group from other
groups. The evidence at hand indicates
that these interests are fairly stable from
freshman days on and that they are little
influenced by technical training and prac-
tical experience. There is need of investi-
gating other occupational groups than the
fifteen so far studied, which are largely of
the professional type. There is need also
of studying unsuccessful men as well as
those known to be successful. And there is
still greater need of following the careers
of men for a considerable period of time in
order to determine the permanency of their
interests, and, in this way, the prophetic
significance of the interest test scores.
Grants have been received from the Social
Science Research Fund of Stanford Uni-
versity, the American Council on Education,
and the Engineering Foundation for con-
tinuance of this research. A revised blank
is being standardized for twenty different
occupations, using the records of over 3,000
men known to be successful in their work,
and the records of 900 college seniors.
Scales and norms for the following occupa-
tions will be developed first: engineering,
law, ministry, accounting, psychology, life
insurance, and architecture. An attempt
will be made to determine the possibility
of differentiating civil, electrical, mechani-
cal and mining engineers on the basis of
interests. Since success can be determined
in a shorter period of time in selling than
most other occupations, an extensive study
will be made as to the possibilities of proph-
esying degrees of success in selling life
insurance.
406
News Notes
FEBRUARY CONFERENCE IN BOSTON
Readers of the Personnel Journal are
reminded of the joint meeting of the
National Association of Appointment secre-
taries, the National Committee of Bureaus
of Occupations, and the Personnel Research
Federation, at Boston, on February 27th,
28th, and 29th. Headquarters will be at
Boston University, 27 Garrison Street,
Room 320. The relationships of college
and industry will be the general topic of
the conference. Arrangements will be
made for conducted visits to college bureaus,
schools, business organizations, and mental
hj-giene clinics in and about Boston.
NATIONAL RESEARCH SCHOOL IS ENDOWED
Robert Somers Brookings, merchant-
philanthropist of St. Louis, has established
a new national research organization here
to be known as the Brookings Institution.
'An endowment of several million dollars
is already assured," according to an an-
nouncement of the project today.
The Trustees are:
Director General Leo S. Rowe of the
Pan-American Union, Frederic A. Delano,
President Emeritus Arthur T. Hadley of
Yale, President John C. Merriam of the
Carnegie Institution, Jerome D. Greene of
Lee, Higginson & Co., New York; President
W. R. Cole of the Louisville and Nashville
Railroad, President Frank J. Goodnow of
Johns Hopkins University, Samuel Mather,
John Barton Payne, George Eastman,
Vernon Kellogg, President Ernest A.
Hopkins of Dartmouth College, Raymond
B. Fosdick of New York, Bolton Smith of
Memphis, Paul M. Warburg of New York,
David F. Houston and Dr. Harold G.
Moulton, who has been Director of the
Institute of Economics and is to be Presi-
dent of the new institution.
Mr. Brookings will be Chairman of the
trustees, Dr. Rowe, Vice Chairman, and
Mr. Delano, Treasurer. Combined in the
institution are the Institute of Economics,
the Institute for Government Research and
the Robert Brookings Graduate School of
Economics and Government, which have
existed here several j'ears.
"The new institution," its announce"
ment said, "which is the amalgamation
of the three existing agencies, is designed to
cover eventually the whole range of human-
istic or social sciences, providing facilities
for research and for advanced research
training in such subjects as economics,
government administration, political rela-
tions, history, law and social organization."
The announcement added that the plan
is unique and expected "not only to pro-
mote a greater realism in economic, social
and political thought, but also to render
important service in connection with public
affairs."
While no degrees will be given, advanced
courses will be provided "for selected
young scholars to spend from one to three
j^ears in a well-equipped research organiza-
tion," supplemental to graduate school
courses.
Mr. Brookings is President of the Cor-
poration of Washington University, St.
Louis, which he was mainly instrumental
in refounding and rebuilding on an exten-
sive scale, equipping it with a modern
medical school and other buildings. He is
a trustee of the Carnegie Institution and
Carnegie Peace Foundation, and a regent
of the Smithsonian Institution. He was
prime mover in the founding of the three
organizations to be embraced by the new
institution.
— New York World.
FELLOWSHIPS IN CHILD DEVELOPMENT
The National Research Council an-
nounces a series of fellowships and scholar-
ships for stud}' and research in child develop-
ment, made available by a grant from the
Laura Spelman Rockefeller Memorial.
The National Scholarships in Child
Development aim to prepare qualified
workers who will increase scientific knowl-
edge of the child along various lines and
bring this knowledge to parents and others
concerned with child life. The appoint-
ments lead to the following types of service:
(1) Research in child development, (2)
resident instruction in child development
and welfare in school, college, and univer-
News Notes
407
sity, (3) child welfare service in clinics,
institutions, social service, health organiza-
tions, schools, etc., (4) parent education, in
field organization, study-group leadership,
extension programs, and resident instruc-
tion in college or university. The basic
stipend is $1000 for the college year, plus
tuition and travelling expenses to and from
the college.
The National Fellowships for Research
in Child Development are administered
similarly to the above, but differ signifi-
cantly therefrom in: (1) Their primary
purpose, which is to promote fundamental
research in sciences basic to child develop-
ment, (2) their requirement that candidates
(who may be either men or women) must
possess the doctor's degree in the basic
sciences or in medicine, and must have
demonstrated ability in research, (3) the
greater latitude in choice of place of work,
the main consideration in assignment being
the specific facilities of the proposed labora-
tory for the research contemplated, and (4)
the stipend, which ranges from S2000 up-
ward, varying with the requirements of
individual cases.
Further information concerning these
fellowships will be provided on request to
the Executive Secretary, Committee on
Child Development, National Research
Council, Washington, D. C.
THE JOURNAL OF GENERAL PSYCHOLOGY
The first number of this new scientific
journal, published by the Clark University
Press, made its appearance in January,
1928. The journal will be a quarterly, and
will be published in January, April, July,
and October. It will consist of six to seven
hundred pages per annum. The subscrip-
tion rate is S7.00, individual numbers,
S2.00.
FORTHCOMING MEETINGS
The National Vocational Guidance Asso-
ciation will hold a meeting in Boston,
February 23rd, 24th, and 25th. Head-
quarters will be at the Statler Hotel. The
general topic will be 'Harnessing Guidance
and Personnel for Service in 1928."
The first triennial Congress of the Inter-
national Association for the Study and Im-
provement of Human Relations and Con-
ditions in Industry (T. R. I.) will be held
during the summer of 1928 at Girton College,
Cambridge, England, from June 28th to
July 3rd. The subject of the Congress will
be "The Fundamental Relationships be-
tween all Sections of the Industrial Com-
munity." The Congress will be open to
members and to persons introduced by
members. For further information address
the Secretariat of the I. R. I., Javastraat 66,
The Hague, Holland.
Current Periodicals
Prepared by Linda H. Morley, Industrial Relations Counselors, Inc.
ABSENTEEISM
Graham, Aimee, Supervisor of Women, Eli
Lillj'- and Company. Methods of elimi-
nating tardiness. Personnel, Vol. 4, p.
46-47. November, 1927.
Brief outline of the policy and practice
of Eli Lilly and Company. Attendance
bonus has been in effect since Maj-, 1917.
COMPANY TOWNS
Welfare work in company towns. Monthly
Labor Review, Vol. 25, p. 314-321.
August, 1927.
Based on material collected in connec-
tion with a recent study of employers'
personnel activities made by the Labor
Department.
ARBITRATION
Warne, C. E., AND G ADDIS, M. E. Elcvcn
years of co7npulsory invesiigatiori of indus-
trial disputes in Colorado. Journal of
Political Economy, Vol. 35, p. 657-683.
October, 1927.
Discusses the state industrial arbitra-
tion plan.
BALTIMORE & OHIO RAILWAY COMPANY
GiLBRETH, Lillian M. New phase of
psychology. Industrial Psychology, Vol.
2, p. 613-614. December, 1927.
The B & O Centenary Exhibit and
Pageant.
BONUS SYSTEM
Parkhtjrst, Frederick A., Organizing
Engineer. Applied methods of manufac-
turing control. Manufacturing Indus-
tries, Vol. 14, p. 171-174; 259-264; 377-
380; 429-434. Sept.; Oct.; Nov. 1927;
Dec. 1927.
Parkhurst differential bonus plan.
Raudebaugh, K. S., cost manager, Lincoln
Electric Co. Budget and foreman's bonus
cut costs. Manufacturing industries.
Vol. 14, p. 300-301. October, 1927.
"Although a foreman sometimes draws
over S50.00 a month in bonuses, this takes
the place of a salary increase."
ECONOMICS
CowDRiCK, Edward S. New Economic
gospel of consumption, revolutionary
changes brought about by our highly geared
production machine. Industrial manage-
ment. Vol. 74, p. 209-211. October, 1927.
Brief outline of the economic changes
which have taken place during one
generation.
EDUCATION
Donald, W. J., Managing Director, Ameri-
can Management Association. What col-
lege man is wanted? Educational Record,
Vol. 8, p. 277-294. October, 1927.
Discusses the requirements business
makes of the college graduate.
Hopkins, L. B. Personnel procedure in
education, observations and conclusions
resulting from visits to fourteen institu-
tions of higher learning. Educational
record supplement, no. 3, October, 1926.
96 p.
McClelland, Professor W. W., M.A.,
B.Sc, B.Ed., Professor of Education
in St. Andrews University and Director
of Studies, St. Andrews and Dundee
Training Centre. What education could
do for industry. Welfare Work, Vol. 8,
p. 203-206. November, 1927.
Paper read at the .\nnual General Meet-
ing and Conference of the Institute of
408
Current Periodicals
409
Industrial Welfare Workers at Edinburgh,
Scotland.
New England College Personnel Ofl&cers.
Specifications for college personnel work.
Educational Record, Vol. 8, p. 310-321.
October, 1927.
Outline of a plan.
Robertson, David A. Personnel methods
in college. Educational Record, Vol. 8,
p. 310-321. October, 1927.
Results of a study made by the Ameri-
can Council on Education.
Summer schools for workers. Law and La-
bor, Vol. 9, p. 308-309. November, 1927.
Work of six summer schools, four labor
institutes and one chautauqua described.
TiLTON, J. Warren, Institute of Educa-
tional Research, Columbia University.
Best informed are the best thinkers. In-
dustrial Psychology, Vol. 12, p. 571-573.
November, 1927.
Results of tests designed to show the
relation between knowledge and original
thinking in grammar school graduates.
employees' representation in
management
Bethlehem Steel Corporation. Bethlehem
Steel plan. Information Service, Vol. 6,
p. 2. October 22, 1927.
Review of employee representation plan
from 1918-1926.
DiEMER, Hugo, Director of Industrial
Courses, La Salle University. Broad as-
pects of management. Industrial Manage-
ment, Vol. 74, p. 270-275. November,
1927.
Management engineering seeks to de-
velop harmony and cooperation.
EMPLOYMENT DEPARTMENT
Robertson, A., C. J. Clark, Ltd., Street,
Somerset. Employment department. Wel-
fare Work, Vol. 8, January-August, 1927.
1. Introductory, January. 2. Inter-
view from the welfare worker's point of
view, February. 3. Interview from the
psychologist's point of view, March.
4. Introduction to the job, April. 5.
Following up: Transfers, May. 6. Pro-
motion, June. 7. Dismissals, July. 8.
Records, August, p. 138-139.
executives
BoGARDUS, Emory, S., University of South-
ern California. Leadership and social
distance. Sociology and Social Research,
Vol. 12, p. 173-178. November-Decem-
ber, 1927.
Vertical and horizontal distance de-
fined.
Sawyer, William A., M.D., Medical Di-
rector, Eastman Kodak Company, Roch-
ester, N. Y. Health- a qualification for
leadership. National Safety News, Vol.
16, p. 9-10, 58. November, 1927.
This article gives some valuable health
hints for the individual, also for the com-
pany interested in conserving the health
of its executives.
Tead, Ordway, Harper & Brothers and
New York School of Social Work. Na-
ture and uses of creative leadership. Bul-
letin of the Taylor Society, Vol. 12, p.
394r406. June, 1927.
Considered from the point of view of
modern psychology and pedagogy.
WissLER, Willis, Instructor, Ohio State
University. Managers as Workers.
American Federationist, Vol. 34, p. 1462-
1469. December, 1927.
FATIGUE
Crawley, S. L., Department of Psychology,
Indiana University. Extra effort and ex-
tra work. Industrial Psychology, Vol.
12, p. 553-558. November, 1927.
Description of an experiment in indus-
trial fatigue at Columbia University.
ford motor company
Faurote, Fay Leone, M. E. Henry Ford
still on the job with renewed vigor. Indus-
trial management, Vol. 74, p. 193-202.
October, 1927.
Not details of the new Ford car, but the
management and production problems
that lie behind it. First of a series of
articles.
Dr. Dublin says sickness costs $2,000,000,000
yearly. Safety, Vol. 13, p. 127. Sep-
tember-October, 1927.
410
Current Periodicals
Statement liy the Statistician of the
Metropolitan Life Insurance Company.
McKail, Dr. D., M.D., P.H., F.R.F.P.S.G.
How to maintain health in industry. Wel-
fare Work, Vol. 8, p. 207. November,
1927.
Paper read at the Annual General Meet-
ing and Conference of the Institute of
Industrial Welfare Workers at Edinburgh,
Scotland.
Turner, J. A. Practice of preventive medi-
cine in industry. American Journal of
Public Health, Vol. 17, p. 1125-1129.
November, 1927.
Address before the American Public
Health Association, Cincinnati, Ohio,
October, 21, 1927.
HOURS OF LABOR
Cameron, Julia. Shorter working hours;
a summary of the experience of James A.
Hearn d' Sons. Journal of Retailing, p.
21-23. October, 1927.
INCENTIVES
Smith, Elliott Dunlap, Dennison Manu-
facturing Company and Harvard Uni-
versity. Financial incentives. Bulletin
of the Taylor Society, Vol. 12, p. 425-441.
June, 1927.
Paper is discussed by Robert B. Wolf,
Geoffry C. Brown, Robert T. Kent, Mary
B. Gilson,
industrial relations
Gardiner, Glenn L. Carrying home prob-
lems on the job. Industrial Psychology,
Vol. 12, p. 559-563. November, 1927.
Suggestions as to how to help workers
under these conditions.
Gardiner, Glenn L., N. Y. How home-
habits influence work-habits. Industrial
Psychology, Vol. 2, p. 623-629. Decem-
ber, 1927.
Shows how home habits arc natural
habits and how some home habits such as
tidiness and personal sanitation, orderli-
ness, thrift and punctuality affect the
accuracy and quality, punctuality and
attention to duty and thoroughness in
work at the shop.
GiLBRBTH, Lillian M., Gilbreth, Inc.
Solving management problems abroad.
Management Review, Vol. 16, p. 359-363.
November, 1927.
Basis of wise industrial methods, co-
operation between engineers and psycho-
technicians, selection, placement, train-
ing, promotion.
Hodges, L. H., and Herring, H. L. Labor
problems. Cotton, Vol. 92, p. 13-16.
November, 1927.
Owen, Jennie Small. Biscuits and fried
chicken industrial relations. Industrial
Psychology, Vol. 12, p. 574-576. No-
vember, 1927.
Industrial relations at the Emporia
Gazette, Kansas.
international economic conference
International Economic Conference. Inter-
national Laliour Review, Vol. 16, p. 305-
327. September, 1927.
Characteristic features of the Confer-
ence, statements of principles, resolutions
and recommendations; Economic Confer-
ence and the International Labour Or-
ganization.
INTERNATIONAL CONGRESS ON SCIENTIFIC
MANAGEME.VT
Proceedings of the third International Con-
gress on Scientific Management held at
Rome from September 5th to 8th, 1927.
Bulletin of the Institute of Management,
no. 3-4. October-November, 1927, entire
issue of supplement A.
JOB ANALYSIS
American Council on Education. Job
specifications. Educational Record, sup-
plement, no. 5. October, 1927. 40 p.
Sample specifications.
Jenkins, R. W., Ohio State Board of Voca-
tional Education, in Charge of Foremen
Training. Job analysis — how to do it.
Foreman's Magazine, Vol. 3, p. 7, 15.
Novem!)er, 1927.
Use and value of job analysis in im-
proving various operations in the shop.
Current Periodicals
411
JOINT RELATIONS
Butler, H. B., C. B., Deputy-Director of
the International Labour Office. Labor
in Europe. Annals of the American
Academy of Political and Social Science,
Vol. 134, p. 160-166. November, 1927.
Carlton, Newcomb, President of the West-
ern Union Telegraph Company. Today's
courier — Tomorrow's business man. Ex-
ecutive, Vol. 1, p. 11, 26. November,
1927.
Standards set for telegraph messenger
boys.
Frost, O. D., President, Champlain Mills,
Chairman, Committee on Industrial Rela-
tions, National Association of Manufac-
turers. Foundations of man management.
Executives Service Bulletin Vol. 5, p.
1-3. September, 1927.
Cooperation the key to profitable work
relations.
Graham, Right Honorable William, P.C,
M.P. Place of industrial welfare in the
community. Welfare Work, Vol. 8, p.
208-210. November, 1927.
Paper read at the Annual General Meet-
ing and Conference of the Institute of
Industrial Welfare Workers, Edinburgh,
Scotland.
Howard, Clarentce H., President, Com-
monwealth Steel Company. Labor poli-
cies as a sound basis for successful manu-
facturing. Manufacturing Industries,
Vol. 14, p. 331-334. November, 1927.
Policies and methods by which the
company builds up cooperative relation-
ships between management and men as a
basis on which to smooth out the opera-
tion of the production program and elimi-
nate the high cost of labor turnover, la-
bor inefficiency and industrial accidents.
McCoRMicK, Cyrus, Jr., Vice-President,
International Harvester Company. Part-
ners on the pay roll. Saturday Evening
Post, October 12, 1927. 14 p. reprint.
Mitten, Dr. A. A., Philadelphia Rapid
Transit Company. Mitten industrial
philosophy. Information Service, Vol.
6, p. 3. November 5, 1927.
Abstract of address at the Annual
National Business Conference at Babson
Park.
Rees, Professor, J. F., M.A., M.Com.
Ethical basis of industrial welfare. Wel-
fare Work, Vol. 8, p. 199-202. November,
1927.
Paper read at the Annual General Meet-
ing and Conference of the Institute of
Industrial Welfare Workers at Edinburgh,
Scotland.
Schwab, Charles M., President American
Society of Mechanical Engineers and
Chairman of the Board, Bethlehem Steel
Company. Human engineering in Ameri-
can industry. Railway Age, Vol. 83, p.
1151-1154. December 10, 1927.
Extracts from the Presidential address
made at the annual meeting of the Ameri-
can Society of Mechanical Engineers in
New York, December 6, 1927. "The
human element, after all, determines the
progress of business and its service to
the country at large."
LABOR — codes
Industrial code in Poland. Industrial and
Labor Information, Vol. 24, p. 75-77.
October 17, 1927.
The Code is divided into ten parts, as
follows: (1) Fundamental principles, i2)
Industries having permanent premises,
(3) Industries not having permanent
premises, (4) Markets and Fairs, (5) As-
sociations and Federations of Associa-
tions, (6) Apprentices in industry, (7)
Penal clauses, (8) Industrial authorities,
(9) Craftsmen, (10) Traditional and final
provisions. Each section is digested in
this article. The Code became effective
June 7, 1927.
LABOR TURNOVER
Parkinson, Royal, Manager of Personnel
Activities, American Optical Company.
Picturing the quality of the force concisely
for executives. Personnel, Vol. 4, p. 39-
42. November, 1927.
Advocates a "skill index" as a supple-
ment to the regular indexes of labor turn-
over.
Reasons for discharge of employees as dis-
closed by exit interviews. Service Letter,
Vol. 402, p. 2-3. November 7, 1927.
412
Current Periodicals
LUNCHROOMS
O'Shea, Peter F. Mid-morning lunch
aids production. Manufacturing Indus-
tries, Vol. 14, p. 446. December, 1927.
Lunch counter run by the Hood Rubber
Company.
MITTEN M-iNAGEMENT, INC.
Calder, John. Industrial relations prog-
ress and Mitten management. Service
Talks, Vol. 8, p. 3. October 14, 1927.
Prepared for the Babson Business Con-
ference.
mental hygiene
Abbott, E. Stanley, M.D. Why the in-
dustrialist should be interested in mental
hygiene. Human Factor, Vol. 3, p. 12-
13. July-October, 1927.
It is in industrial plants that mental
hygienists can best study the conditions
that make for efficiency or inefficiency of
industrial workers; and it is there that
what they learn can be applied with ad-
vantage to owners, managers and opera-
tives.
Campbell, C. Macfie, M.D., President,
Massachusetts Society for Mental Hy-
giene. Mental hygiene in industry. Hu-
man Factor, Vol. 3, p. 9-11. July-
October, 1927.
Describes six cases.
Dixon, Ronald F. Building business by a
personnel inventory. Industrial Psychol-
ogy, Vol. 2, p. 615-620. December, 1927.
Describes the work of Dr. V. V. Ander-
soN at the R. H. Macy Store.
Elkind, Henry B., M.D. Practical hy-
gienic measure. Human factor. Vol. 3, p.
11-12. July-October, 1927.
Suggests using the weekly output
records of workers prepared by the wage
clerks as a means of keeping track of the
worker by the psychiatrist.
Macy (R. H.) and Company, N. Y. Psy-
chiatry in business. Survey, Vol. 59, p.
371-372. December 15, 1927.
Experience of Dr. V. V. Anderson, M.D.
Director of medical research for R. H.
Macy and Company, N. Y.
QuiNBY, R. S., M.D., Service Manager,
Hood Rubber Company. Mental hy-
giene in business. Human Factor, Vol.
3, p. 11. July-October, 1927.
Abstract of remarks by Dr. Quinby
before the Executive Committee of the
Associated Industries of Massachusetts
at its April meeting.
Kornhauser, Arthur W., University of
Chicago. Effect of noise on office output.
Industrial Psychology, Vol. 2, p. 621-622.
December, 1927.
One aspect of a research being made by
Dr. Kornhauser and Richard Page in
the field of noise and its requirements in
energy expenditure.
office workers
Office Workers, cross section of the current
market. Current conditions, November,
1927, p. 2.
Analysis of the supply and demand for
men and women accountants, book-
keepers, clerks, correspondents, office
device operators, managers of depart-
ments, stenographers and typists.
organization and administration
Management Week at the Ohio State Univer-
sity, Management Week program, who's
who for Management Week, cooperation in
Management Week. Bulletin of Busi-
ness research, Supplement 11 ; entire num-
ber October, 1927.
The meeting was divided into the fol-
lowing sections: Accounting, Engineering,
Psychological, Industrial Management,
Statistical, Foremanship, Simplified
Practice, Management Relations.
periodicals
Illinois Steel Company. Value of the dis-
tribution of technical magazines throughout
the plant. South Works Review, Vol.
15, p. 5-6. November, 1927.
personnel management
Anderson, Dr. V. V., Director of Medical
Research, Macy (R. H.) & Co. Mew
approach to personnel work. Executive
Service Bulletin, Vol. 5, p. 1-3.
Current Periodicals
413
Discusses reasons for job failure, pro-
motion material, main lines of approach,
foundation of personality, mental atti-
tude, what treatment does, surveys and
analyses of jobs.
McDonald, J. R. Personnel work and the
bus operator. Bus transporation, Vol. 6,
p. 608-610. November, 1927. (To be
continued.)
PRODUCTIVITY — LABOR
Increased productivity in various industries.
Monthly labor review, Vol. 25, p. 741-
748. October, 1927.
Output per worker between 1899 and
1925 increased 45 per cent in agriculture,
171 per cent in mining, and 48 per cent in
manufacturing and railway transportation
according to this study made by the De-
partment of Commerce.
PROMOTIONS AND TRANSFERS
Rowlands, R. A., Standard Oil Company
(Indiana), Casper plant. Basing pro-
motions and demotions on seniority rights.
Stanolind Record, Vol. 9, p. 13-16. No-
vember, 1927.
General discussion of the subject from
the point of view of a worker in an organi-
zation which runs under a system of in-
dustrial cooperation.
PSYCHOLOGY
Adie, D. C. Toward the rediscovery of the
individual in industry. Family, Vol. 8,
p. 295-300. December, 1927.
Bogardus, Emory S., University of South-
ern California. Personality and occu-
pational attitudes. Sociology and Social
Research, Vol. 12, p. 73-79. September-
October, 1927.
recreation
Most popular recreational activities for em-
ployees in winter. Service Letter, Vol.
401, p. 3-4. October 31, 1927.'
Recreation leaders meet in fourteenth con-
gress. National Safety News, Vol. 16, p.
68. November, 1927.
Brief resume of the papers read.
ScHWEiNiTZ, Karlde. Ncw tools of leisure.
Family, Vol. 8, p. 251-260. December,
1927.
research
Business research activities. Management
Review, Vol. 16, p. 399-401, December,
1927.
A summary of replies from A. M. A.
members.
Expenditures for industrial research. Serv-
ice Letter, No. 403, p. 1-2, November
14, 1927.
Hawkins, L. A., Engineer of Research
Laboratory, General Electric Company,
Schenectady. Research-source of new
profits. Factory, Vol. 39, p. 796-799.
November, 1927.
KiNTNER, S. M., Manager, Research De-
partment, Westinghouse Electric and
Manufacturing Company. Making re-
search profitable. Manufacturing Indus-
tries, Vol. 14, p. 415-418. December, 1927.
Making discoveries as a business- — the
management of a large industrial research
laboratory.
Blank, E. F., Jones and Laughlin Steel
Corporation. No-accident competiiions
reduce accidents. Manufacturing Indus-
tries, Vol. 14, p. 472-473. December,
1927.
Suggests eight methods of selecting the
winner.
Case, R. O., Production ^Manager, Pool
Manufacturing Company. Safety methods
cut accident costs. Industrial Manage-
ment, Vol. 14, p. 442. December, 1927.
Better safety methods make big savings
as shown by records for year 1926, in ac-
cident frequency, severity, cost, cost per
accident, payroll per accident and loss
ratio.
Gadsby, G. M., President, West Penn
Power Company, Pittsburgh, Pa. By-
products of accident prevention. National
Safety News, Vol. 16, p. 30-32. Decem-
ber, 1927.
Heinrich, Herbert W., Travelers insur-
ance Company, Hartford, Conn. Inci-
dental cost of accidents to the employer.
414
Current Periodicals
Monthly Labor Review, Vol. 25, p. 270-
274. August, 1927.
The Travelers Insurance Company's
analysis of 5,000 accident records in their
files shows that the compensation cost
averages one-fifth of total cost to the
employers.
Humphreys, Dr. R. E., Assistant General
Manager of Manufacturing, Standard
Oil Company (Indiana). Department head
responsible for workers' safety. Stanolind
Record, Vol. 9, p. 1-5. November, 1927.
High accident score must count against
promotion of any executive or sub-execu-
tive as it indicates his failure properly
to educate the men under him.
Illinois Central System. Safety car tour
successful. Illinois Central Magazine,
Vol. 16, p. 35-36. November, 1927.
McAllister, Robert, Chief Mine Inspec-
tor, C. F. & I. Co., Denver, Colo. Safety
by foresight at mines of C. F . & I. Co.
Coal Age, Vol. 32, p. 330-332. December,
1927.
Illustrated by safety devices.
Purdue conducts safety tests. Illinois Cen-
tral Magazine, Vol. 16, p. 18-20. Decem-
ber, 1927.
Account of the tests being conducted
by the American Railway Association at
Purdue University, Lafaj'ette, Indiana.
United States Steel Corporation. United
States Steel Corporation reduces accidents
84 per cent. Safety, Vol. 13, p. 100-102.
October, 1927.
Gives statistics and is illustrated.
Yaglou, C. p., Harvard University. Ef-
fects of high temperatures. Industrial
psychology, Vol. 2, p. 601-603. Decem-
ber, 1927.
Around 90°F. the human body loses its
ability to compensate for heat. When
hard work is done in hot places rest pe-
riods are especially necessary. Impor-
tant experiments in this field are described
by Dr. Yaglou.
Mitten Management, Inc. Nyman formula
up to date. Service Talks, Vol. 8, p. 2,
October 14, 1927.
Shows monthlv income and estate at
age sixty-five for P. R. T. employees at
ages 25 to 55.
STATISTICS
American Management Association. Num-
ber of office employees {including execu-
tives) compared with other figures. Per-
sonnel, Vol. 4, p. 52-53. November,
1927.
Table showing for 86 firms the relation
between the following figures: total
number of employees; number of office
executives; factory executives; factory
clerks; salesmen; employees in sales de-
partment office; persons dictating let-
ters; stenographers; clerical and account-
ing staff exclusive of sales department;
bills sent out per year; vendors bills
paid per year; customers received per
year.
Economic Statistics, an index of labor's
share in production and in consumption.
American Federationist, Vol. 34, p. 1350-
1368. November, 1927.
Strikes costs enormous. Industrial Digest,
Vol. 6, p. 68. December, 1927.
Over 7,500,000 working days lost in
past year through labor disputes — cloth-
ing trades were the heaviest losers.
Bartlett, E. D., Director of Office Per-
sonnel and Employment, Atlantic Refin-
ing Company. Practical rating scale.
Industrial Psychology, Vol. 12, p. 564-
570. November, 1927.
"Characteristic sheet" used by the
Atlantic Refining Company described.
Examples of these sheets and of rating
scales are given.
Hunt, Thelma, Teacher, Middle Tennessee
State Teachers College. What social in-
telligence is and where to find it. Indus-
trial Psychology, Vol. 2, p. 605-612. De-
cember, 1927.
Defines social intelligence and describes
a test devised to measure it.
Laird, Donald A., Ph.D., Sci.D., Professor
of Psychology, Colgate University. Test
Current Periodicals
415
your man's interests before you hire him.
Factory, Vol. 39, p. 1015. December,
1927.
Interest inventory used by the person-
nel department.
Mills, John, Director of Publications, Bell
Telephone Laboratories, Inc. Know thy-
self— a mutual requirement for an employer
and an employee. Management Review,
Vol. 16, p. 395-399. December, 1927.
Tests for junior personnel examiner. Pub-
lic personnel studies, Vol. 5, p. 218-226.
October, 1927.
The tests for Junior Personnel examiner
as outlined in this article and given in part
in appendix 1 have not been standardized
in the technical sense of the term, but rep-
resent the ideas of the staff of the Bureau
of Public Personnel Administration as to
the sort of material that might well be
used in selecting personnel examiners who
know the principles of test construction
and who are familiar with the elementary
statistical processes involved in the statis-
tical analysis and interpretation of test
results. In both content and form the
tests in the main differ quite markedly
from those which have been used in the
past by public personnel agencies.
Wells, F. L., Ph.D. Relation of psycho-
logical testing to mental hygiene. Hiunan
Factor, Vol. 3, p. 13. July-October, 1927.
TRAINING
Payne, Dr. Arthur Frank. Job training
in a chocolate factory. Industrial Psychol-
ogy, Vol. 11, p. 549-552. November,
1927.
Description of the work of Cadbury
Brothers, Ltd., Bourneville, Birmingham,
England.
TRAINING — APPRENTICES
Apprentice course for glove cutters. Service
letter no. 399, p. 3. October 17, 1927.
Glove cutters' school operated by a
glove manufacturers association and a
board of education.
Briggs, Harold L., Director of Vocational
and Practical Arts, Cleveland. Cleve-
land plan for apprentice training. In-
dustrial Psychology, Vol. 2, p. 595-600.
December, 1927.
Describes how industrial contacts are
maintained and how teachers are taught.
A cooperative plan in apprenticeship train-
ing. Service letter, no. 406, p. 1-2.
December 5, 1927.
Vandercrook, D. C. Why it pays one
motor company to train apprentices.
Trained Men, Vol. 7, p. 107-109, 114^115.
November and December, 1927.
Reo Motor Car practice.
training — executives
Charters, W. W. Are you developing new
executives? Chicago Commerce, p. 7-8.
November 5, 1927.
Business drops hit or miss methods for
efficient replacement of major personnel.
training — foremen
Dodge, Arthur F., Assistant Professor,
Industrial Education, University of Il-
linois. Practical aspects of foreman
training. Industrial Management, Vol.
74, p. 363-367. December, 1927.
Present daj^ methods and policies de-
scribed giving a suggested outline and a
bibliography.
unemployment insurance
Unemployment insurance in Great Britain.
Industrial and Labour Information, Vol.
24, p. 148-151. October 31, 1927.
The new bill, rates of contributions,
rate of weekly benefits, labour party and
unemployment.
Unemployment insurance in Italy from 1920
to 1925. International Labour Review,
Vol. 16, p. 535-540. October, 1927.
Review of: Ministerio dell'Economica
Nazionale: L'Assicurazione contro la dis-
occupazione in Italia, by Dr. Ernesto
Campese, 1927. Gives: unemployment
insurance contributions, 1920-1925; per-
centage of contributions paid by each wage
grade; expenditure in benefits, 1920-1925;
applications for benefit authorized and
number of days' benefit; contributions to
national unemplojinent fund by mixed
regional and trade union funds, 1920-
1925.
416
Current Periodicals
UNION-MANAGEMENT COOPERATION
Thompson, Laura A., Librarian, United
States Department of Labor. Union-
management cooperation: a list of refer-
ences. Monthly Labor Review, Vol. 25,
p. 936-943. October, 1927.
Annotated bibliography covering:
general discussion; railroads; other in-
dustries.
UNITED STATES — ECONOMIC CONDITIONS
Brougham, H. B., Pollack Foundation for
Economic Research. Is the American
people prosperousf In terms of minimum
comfort and decency the majority has yet
some distance to go. American Federa-
tionist, Vol. 34, p. 1309-1318. Novem-
ber, 1927.
New York State-Labor Department-Statis-
tics and Information Bureau. Office
workers' earnings. Industrial Bulletin
(New York State), Vol. 7, p. 53. Novem-
ber, 1927.
Gives average weekly earnings of office
employees in represenative New York
State factories for the month of October
from 1919 to 1927, the table also separates
out men and women workers.
Shepherd, George H., Professor of Indus-
trial Engineering and Management at
Purdue University. Economic aspects of
wages. Industrial Management, Vol. 74,
p. 224r-229; October, 1927; p. 289-296,
November, 1927.
Fundamental relationships between
wages and production. Newer concep-
tion of wages, its application and its
effects.
vacations
Annual leaves of absence with pay. Public
Personnel Studies, Vol. 5, p. 230-232.
November, 1927.
Results of a study made by the Bureau
of Public Personnel Administration.
Bellerby, J. R. Evolution of a wage ad-
justment system. International Labour
Review, Vol. 16, p. 1-25, 196-215, 328-360.
July, August, September, 1927.
Comparative wage rates in the United States
and foreign countries. Monthly Labor
Review, Vol. 25, p. 334-355. August.
1927.
This tabulation of wage rates by occu-
pations, assembles in convenient form
for comparison data published in the
Monthly Labor Review during recent
months.
WAGES — payment METHODS
Hasselhorn, Walter C, Industrial En-
gineer, Wilson and Company. Changing
piece-work to bonus reduced labor cost and
increased earnings. Manufacturing In-
dustries, Vol. 14, p. 435-438. December,
1927.
In a packing department a task-and-
bonus plan displaced piece work and
eliminated day work, cut unit labor cost
10% and increased piece work earnings
5% — in a cooperage shop new equipment
permitted new occupational rates, bonus
replaced piece-work with a 48% reduction
in labor cost, which will pay for machin-
ery in a year.
WORLD economic CONFERENCE
Report. Annals of the American Academy
of Political and Social Science, Vol. 134,
p. 174-206. November, 1927.
A Psychiatric Guide for Employment
By V. V. Anderson, M.D., R. H. Macy and Company, New York
Dr. Anderson's position as Director of Medical Research at R. H.
Macy and Company is without a parallel. He is probably the only
psychiatrist concerned with employment and general personnel
activities, either in a department store or in industry. His prog-
ress will be observed closely by research workers and business
executives, for this is a vital experiment in the application of science
to employment.
This formulation of employment office technique is placed in the
hands of interviewers as a guide. It is a comprehensive statement
of Dr. Anderson's objectives and procedures.
IT WAS our purpose in the prepara-
tion of this guide to prepare an
outUne of a fairly comprehensive
employment technique which experi-
ence has led us to beUeve is not only
suitable to our present needs but
fundamental to what will ultimately
become the accepted practices of this
phase of personnel work.
FUNCTION OF THE INTERVIEWER
It is the function of the interviewer
to bring together, analyze, and digest
all of the information that bears upon
the suitability of an applicant for a
given job as well as his general value
as a personnel risk for other possible
positions. He sums up all of this
information into an individual diag-
nosis and decides to employ or reject
the given applicant. The interviewer,
himself, is the most important element
in the entire employment situation.
His knowledge, experience, interview-
ing technique and diagnostic ability
become the index to the quality of
personnel employed. Tests and other
tools to be used can aid and guide him
in getting a better knowledge of
certain aspects of a given appHcant's
abilities but they will never alone and
of themselves furnish sufficient in-
formation to afford a safe basis for
securing employees, for they do not
evaluate the entire personality. His
special training and experience should
have given him a clinical knowledge
that forms the background for under-
standing the physical and mental
factors that underlie faulty human
adjustments bringing about failure at
work or failure in other life situations.
This knowledge constitutes an under-
standing of the personality, a diag-
nostic acumen that enables the inter-
viewer to make satisfactory estimates
of the possibilities in any given appli-
cant for successful adaptation to work.
If sound progress in employment
work is to be attained, we must cast
417
THE PERSONiNEL JOURNAL, VOL. VI, NO. 6
418
Anderson : Psychiatric Guide for Emploj'ment
aside theories of inborn, mystical
ability to "size people up" or "to read
character." What all honest investi-
gators are after is a discipline that
presupposes a knowledge and a tech-
nique— a discipline that offers some-
thing more solid than guesswork.
The issues involved in work adjust-
ments do not differ in their fundamen-
tals from those underlying behavior
problems in other walks of life. These
issues can be approached in the same
scientific spirit that we have sought to
understand natural phenomena in
general. Long since have we dis-
carded the idea that behavior
disorders, either of children or adults
are not amenable to an acceptable
scientific method of inquiry. We are
forced to deny the fact that people are
just good or bad employees and that
by some trick method the sheep can
be picked out from the goats; nor do
we stand any longer for the belief that
there is no known way of ever telling
just how an applicant will behave in a
given job situation. That these things
can be investigated and fairly well
understood and that they can be ap-
proached in the same scientific spirit
of study that we have sought to under-
stand other human problems is now
an accepted fact.
It has seemed that there was a gulf
between the practical, "hard boiled,"
experienced man of business with a
good common sense background who
does the employing, and the laboratory
psychologist whose exact methods of
measurement will have nothing to do
with the shrewd "hunches" of the prac-
tical man. The first in his attitude
towards scientific method oscillates
between a naive gullibility — swallow-
ing hook, line and sinker — and open
resistance and antagonism. On the
one hand, we find employment people
who expect a simple intelligence test
to select good employees for them, as
though the matter of cleverness or
smartness was the principle deter-
mining factor in work success. On
the other hand, we find interviewers
who will have nothing whatever to
do with the whole thing; this due
either to a misunderstanding of the
use of such methods, or to prejudice
against a technique in which they
themselves are not trained. In other
words, the average interviewer does
not utilize the psychological test at its
proper value.
Some inexperienced industrial psy-
chologists in their over-weening ambi-
tion to settle at one blow all employ-
ment problems have sadly oversold
the matter of psychological tests or
have misunderstood their limitations.
Hence the layman is apt to feel that
the psychological test itself is the
selective agent. The fact is that
neither one of these groups is wholly
right or wrong. The interview if
properly conducted and intelhgently
interpreted opens up knowledge con-
cerning the applicant's past history
and ways of behaving that furnish the
most fruitful basis for judging what
his future adjustments are likely to
be; while the results of the psycho-
logical tests disclose abilities and dis-
abilities that, when properly inter-
preted by the well-trained interviewer
in the light of all other information
about the applicant, contribute an
addition to employment technique
that is invaluable. But neither by
itself offers an adequate method for
Anderson : Psychiatric Guide for Employment
419
diagnosing potential work adjust-
ments.
We have in the interviewing situa-
tion a problem to be attacked similar
to that presented to the psychiatrist
in diagnosing the factors underlying
his patient's behavior disorder and
making a prognosis of the future out-
come. We have come to the con-
clusion that every phase of the study
of a given case as it is carried out by
the clinician can be utilized by the
interviewer in determining the work
adjustment possibilities of a given
applicant.
Importance of detailed knowledge of
the job
In order that the interviewer may
be able to predict with any degree of
satisfaction the possible success or
failure of a given applicant, he must
be well acquainted with just the thing
that the applicant is expected to
do — the job and its environment.
Not only is this true from the point of
view of routine work and production
records but from the viewpoint of the
possible effect of the work on the
individual employee.
If he is skilled in his technique of
eliciting information as to the in-
dividual's personaUty, he will be none
the less ineffective in selecting good
material for particular jobs unless he
has so complete a knowledge of the
work that he can relate the personality
factors brought out in the interview
to the particular ones which are
desirable or undesirable in the job in
question. Even such seemingly like
jobs as those included under the
general head of clerical work present
problems in individual fitness which
the interviewer cannot meet unless
he has at hand a thorough analysis of
the job and has incorporated this into
his employment technique. Not only
do the details of the work vary, but
the environment, the type of super-
vision, degree of concentration,
amount of variation within the job
itself, etc., all are different, sometimes
even within a limited section.
For example, let us take such de-
tailed clerical work as is involved in
keeping a control on orders for mer-
chandise— our so-called Order Check-
ing Division. There are two groups
of people doing this job. One of
these groups is on the Tenth Floor
and has its work very well planned
and centralized. The other group is
on the Ninth Floor and has a rather
different situation to meet. The work
is more individualized. There are
extra duties not included in the work
of the upper-floor group, the type of
merchandise and the buyers of it are
different, and so the factors involved
in success must necessarily vary.
Similar variations and differentiations
within jobs occur in almost every
group studied. It is, of course, possi-
ble to analyze these minutiae of jobs
to too great an extent. The result of
that would be an almost endless con-
fusion and inability to retain a very
clear concept of any of them. But it
is essential that we keep in mind those
outstanding differences in all the jobs
we study, as far as possible, realizing
their importance as guides in selection
and placement.
A first hand acquaintance with a
task through actually working at the
job itself for a short period is desir-
able. Ever}'- effort should be made
420
Anderson : Psychiatric Guide for Employment
by the interviewer to analyze his own
mental content, his feeUngs and atti-
tude towards the job he is studying.
He should seek to put himself in the
place of a potential employee and
introspect on his own reactions to the
given work.
It is important that he make some
judgments and secure some actual
information bearing upon the type of
people who do just this sort of work;
what sort of equipment, from a phys-
ical and mental viewpoint, is needed;
what sort of social status is the group
drawn from; what ages, schooling,
etc., seem pertinent to this type of
work. The more he knows of the
personalities that succeed and those
that fail the more accurate will be his
employment selection. As he comes
in contact with the job, he will find
that often other considerations than
the actual work itself are determining
factors in connection with the satis-
faction of the employee and his or her
ultimate status. Such matters as the
personalities of those supervising and
at the head of the department; the
ideals and standards of the depart-
ment; whether loafing on the job and
mediocre results are tolerated, or
whether an over-amount of pressure
in order to meet the demands of
exacting production records is the
rule; whether the department as a
whole is well tuned up to that sort of
work achievement that gets the best
out of the individual employee at the
same time that the greatest amount of
individual contentment and average
normal health is maintained among the
employees.
For the interviewer to know all of
these facts means constant contact
through personal follow-up actually on
the job. None of these data are of
sufficiently static quality to be ac-
quired at one time, and then retained
for permanent use. Only the merest
outline in the way of job specifications
and analysis can be given him through
the ordinary write-up of the work.
The many changing relationships that
have to do with the success or failure
of the people who do the work, can
only be fully grasped through his own
intimate personal contact with those
who are daily on the job.
As a reminder and special guide,
there should be available carefully
prepared job descriptions, job analysis,
job and personnel specifications. This
material is likely to change from time
to time, but it will be a helpful aid in
keeping before him at all times the
essential facts to be considered in
connection with any given job.
It is not our purpose to suggest here
any technique for conducting a job
analysis and outlining job specifica-
tions. This is an approach for which
the interviewer is not at all equipped,
nor is he fundamentally interested.
His own point of view emphasizes the
individual considerably more than
the task, and this is the reason for the
presentation of the material we are at
present discussing.
METHODS EMPLOYED IN CONDUCTING
THE INTERVIEW
The employment interview may be
conducted under the following main
headings; (A) Personal History, (B)
Personality Study, (C) Home Prob-
lems.
Anderson: Psychiatric Guide for Employment 421
A. PERSONAL HISTORY
The personal history may for prac-
tical purposes be considered under the
following headings. (1) Develop-
mental History, (2) Health History,
(3) Educational History, (4) Work
History. (The interviewer should
probably start the interview with the
work history.)
The developmental history has to do
largely with an inquiry into the im-
portant facts relating to the normal
physical and mental development of
the individual, and for practical pur-
poses is of little use in connection with
the employment technique. It is a
fundamental field for investigation in
the clinical study of an individual as a
patient, but in connection with the
employment interview, the informa-
tion gathered will prove difficult to
evaluate. So that this phase of the
study may be practically ignored.
The health history is a most impor-
tant, and in fact an essential field for
investigation, not only from the point
of view of actual past or present
physical conditions that may seriously
affect the applicant's chances for suc-
cess at work, but as throwing light
on mental conditions and personaUty
disorders that so commonly reflect
themselves in bodily complaints and in-
fluence the employee' s work value . An
acquaintance with psychopathology
will give the interviewer an insight into
the meaning of many of these sup-
posed physical symptoms and their
significance in the individual's work
adaptation, — how and why certain
people become sick and later
accomplish a neurotic adaptation to-
ward life. These issues will be dis-
cussed in more or less detail under the
heading of "Personality Study."
It is advisable to inquire into the
past health history with special em-
phasis upon accidents, operations, con-
vulsive seizures, the ordinary physical
defects and disorders and serious or
prolonged and debilitating illnesses.
Recent changes in the applicant's
health and his present physical condi-
tion should be carefully questioned.
These conditions often show them-
selves in changes in appetite, digestion,
sleep and his feelings of general well-
being. Fatigue, headaches, dizziness,
constipation, eye strain, indigestion,
insomnia, menstrual difficulties and
the like are brought out in the inter-
view and these often are of consider-
able importance in enabling the
interviewer to make judgments as to
the future work value of the applicant.
Frequently the medical examiners
will accept as a fair risk individuals
whom the well-trained interviewer
will turn down as being unprofitable
material for the reason he has long
since learned, — that the issues which
actually lower the worker's efficiency
and production value, are not due
so much to recognizable physical
diseases and defects, as to the mental
attitude with which the individual
deals with his personal and other
problems; not so much what is actually
the matter with him as what he thinks,
or wishes, or feels to be the matter
with him.
He will bear in mind, however, that
he is to leave to the medical examiner
the acceptance or rejection of new
employees when physical conditions
affecting work value are in question.
A health record of the appKcant will,
422
Anderson: Psychiatric Guide for Employment
however, often throw Ught upon im-
portant matters affecting physical en-
durance, ability to work under steady
pressure, to tolerate standing jobs, or
lifting jobs, or long hours, or extremes
of heat and cold, or exposure, etc.,
and should be thoughtfully taken by
the interviewer as a part of his study
of the individual applicant.
The school career and the educational
background secured by an applicant
for employment may throw light on
many issues that determine the choice
of work, and sometimes success or
failure in certain jobs; it may even
throw light upon the intelligence de-
velopment and the drives in his
personality, such as ambition, voca-
tional interests, etc.
Such a history, when properly taken,
gives a picture of the opportunities
the individual has had for equipping
himself, and the use he has made of
these opportunities. While the prac-
tical purposes of the inquiry must be
definitely limited to essential points of
which the interviewer can make imme-
diate use, still in some cases a more ex-
tended investigation is profitable.
Our object here is to call attention to
those essential facts that must be
obtained in any given case, such as:
1. Grade reached in school.
2. Age at leaving school.
3. Going to school at present?
4. If so, nature of studies being under-
taken.
5. Special vocational training.
6. Work experience that provides spe-
cialized training.
7. Future educational plans.
The woi'k history should start off
with an inquiry into the individual's
first regular job, its nature, as well as
the type of concern in which the
applicant was employed, the salary
he received, the duration of his em-
ployment, the reason for his leaving,
the length of interval before the next
job, its nature, the type of business
with which it was associated, the
salary received, his attitude towards
the work and the people, the duration
of last employment, his reasons for
leaving, the length of the next interval
of unemployment, and so on and on
up to his present position, or last
work at which he was employed.
These details should be taken per-
sonally and not necessarily secured on
the employment blank.
A carefully gotten work career
throws a striking light upon the
personality of the applicant, and data
secured from it can be included under
your estimate of the personality char-
acteristics of the individual. It not
only indicates whether or not there
has been a purpose and goal to which
the individual has been striving, but
also what degree of success or failure
has he met. The work career brings
out specialized interests and experi-
ences, and becomes, when properly
taken, a valuable index to the future
work ability and adjustment of the
applicant.
It is important that this phase of the
interview be thoroughly conducted in
a scientific spirit and not hastily
brushed over; for no better source is
available in the entire investigation
for forming safe judgments concerning
the individual's work adaptability.
This, the work inquiry, places the
applicant at ease, inasmuch as it
enables him to talk about himself and
about things with which he is entirely
Anderson: Psychiatric Guide for Employment
423
familiar and in which he is usually
interested. It is a good idea to start
the interview at this point of the
history.
B. PERSOXALITY STUDY
The most important phase of the
interview is the inquiry directly re-
lating to the personality make-up of
the applicant.
Our first approach to this problem
will be to select certain fundamental
aspects of human behavior and describe
them with a view to the evaluation of
*'the whole individual." Many of
the characteristic reactions are evoked
only through the social environment,
and the interviewer will have to
depend upon the personal history, or
the individual's own account of how
he has met certain given situations,
in order to judge the typical reactions,
or trends, or drives, within the in-
dividual. Often his method of secur-
ing adequate data to make such judg-
ments will have to be indirect and
very general in approach. This ac-
count, from the individual, of his
attitude towards important problems
and his ways of behaving to funda-
mental situations must not be con-
fused with the many forms on the
market for making self-estimates of
one's abihty and character. These
self-ratings have proved unrehable
both in experiment and in daily life.
But the personal history, when taken
directly by the thoroughly trained
investigator, brings to the surface
motives, attitudes, and characteristic
traits of the personahty that un-
deniably act as the driving forces in
behavior.
The value of such data will, how-
ever, depend upon the interviewer's
powers of observation and his facility
at analysis and interpretation. This
will show itself in his evaluation of
physical appearance, significant atti-
tudes, bodily movements, mannerisms,
facial expressions, voice moods, defi-
nite drives, mental patterns, and the
general symptomology presented in
each case. Of course, the better ac-
quainted he is with the clinical case
method of study, the greater his diag-
nostic ability is likely to be.
He should have read Mr. Shand's
book on the "Foundations of Charac-
ter"; Dr. McDougall's book on "Social
Psychology," also "Abnormal Psychol-
ogy," by the same author; "Social
Psychology," by Allport; "The Trait
Book," by C. B. Davenport; the
"Foundations of Personahty," by
Meyerson; White's "Outline of Psy-
chiatry," also his "Foundations of
Psychiatry;" and he should be ac-
quainted with the mental hygiene
hterature gotten out by the National
Committee for Mental Hygiene, 370
Seventh Avenue, New York City.
That type of outline which brings
into play those characteristics which
most readily may be investigated, will
be most serviceable to the interviewer.
The following traits, or main divisions
of the personahty are suggested :
1. Intellectual Activities.
2. Motor Characteristics.
3. Temperament.
4. Self-Expression.
5. Sociability.
Intelligence
We are all famihar with individuals
of superior intelhgence who get low
grades in school, or out in life fail to
424
Anderson : Psychiatric Guide for EmploAinent
make use of their intelligence; also
we know the individual of dull intelli-
gence but with a determined drive,
with ambition and industry, who gets
high marks in school and makes a
reasonable success in life.
In other words, possession of intelli-
gence, of quickness of perception,
cleverness of learning, good memory
and adequate reasoning ability, does
not imply successful adjustment or
solution of life problems. There are
others factors, namely, habitual trends
of effort in the direction of accomp-
lishment, or what may be termed the
"drive," of the personahty, that have
more to do vnih determining success
or failure than the degree of intellec-
tual development.
General intelligence may be con-
sidered to be that ability or special
trait of the personality, by reason of
which the individual learns and comes
into possession of knowledge of his
environment. It may be termed the
individual's "problem solving abihty,"
or "reasoning capacity." Like the
physical growth of the individual, the
intellect should progress from year to
year in its development.
There are certain practical questions
relating to the intelligence, that the
interviewer should have in mind when
he investigates this aspect of the
applicant's history:
A. Is the applicant's education com-
mensurate with his opportunity
for it?
B. Is he alert?
C. Has he seemed to learn from experi-
ence or is he naive and gullible and
repeats the same mistake over and
over?
D. Is he attentive, and does he seem to fix
and hold his attention well?
K. Does he give a consistent, intelligent,
well-related story?
F. Does he seem distractible?
CJ. How suggestible is he?
H. Has he any special aptitudes, or
special interests?
I. Is his memory good?
J. Does he show good common sense?
Motor characteristics
We might include under this cate-
gory such traits as over-activity,
under-activity, speed, impulsion, in-
hibition, tenacity, skill, etc. We are
all of us acquainted with the over-
hasty, impulsive, restless, talkative,
bustling type of individual, who rushes
through his duties at great speed and
probably completes no task thor-
oughly. Then there is the slow,
under-active, static individual, who
cannot keep up with the pace set by
the normal worker. There are all
types of modifications of these charac-
teristics, but they ordinarily are con-
stitutional in origin and indicate the
motor set or pattern in any given case.
Undoubtedly well-controlled and suit-
ably directed movements, free from
haste and spurts of activity, keyed to
a healthy, normal rate of speed, in the
long run secure the best work results.
One important thing to recognize is
that the over-active individual may
show powerful impulsions which drive
him to act in order that he may give
the appearance — either to himself or
others — of being in great haste and
having much to do. Or, he may show
over-acti\aty, due to excessive energy
output, free from the normal inhibi-
tions that commonly are built up in the
average person to permit of the wisest
choice among a group of possible lines
of action; while the under-active per-
Anderson : Psychiatric Guide for Employment
425
sonalities may exhibit inertia, due to
limited energy output or to powerful
repressions and restraining inhibitions.
Questions in the mind of the inter-
viewer might be as follows:
A. Does the applicant display tension or
"push" in his activity?
B. Is he restless and over-active?
C. Does he seem inert?
D. Does he seem static?
E. Is he over-talkative, or undertalk-
ative?
F. Would you judge his activity to be
persistent and steady? Or capri-
cious?
G. Does his life history indicate that he
has or has not finished under-
takings?
H. Does he seem sluggish or lazy? Does
he slouch as he walks or sits?
I. Would you judge him easily fatigued?
J. Do you think that he could be speeded
up easily? Or easily slowed down?
K. Do his movements seem well co-
ordinated?
L. Are his posture and gait good?
M. Does he appear energetic?
N. Would you judge him to be tenacious
and persistent in the face of ob-
stacles and discomfort?
Temperament
Feeling and emotion are exceedingly
important constituents of personality
on the subjective side; as they in-
fluence the mood of the individual
they become one of the most important
subjective elements in his actual be-
havior. The emotional attitude or
set colors the outlook and modifies the
individual's adjustment possibihties
far more frequently, and more seri-
ously, than is ordinarily believed to
be the case. Their dynamic value in
the personality is seen in the mechan-
ism of reinforcement and repression;
in pushing the individual into overt
behavior, or in inhibiting tendencies
to act along certain lines.
The emotional attitude, the emo-
tional stability, and the degree of
control over the feefing and emotional
aspects of our lives, become amongst
the really vital issues that influence
job adjustment in any given case.
It is wise then for the interviewer to
acquaint himself with the psychology
and pathology of the emotions, so that
he may apply this information in his
analysis of each applicant for a job.
He can well emphasize this phase of
his investigation, particularly in con-
nection with his follow-up work on the
job, where he will find that many of
his impressions that seemed little
more than ''hunches" have turned out
to be dynamic factors, which he now
can investigate in their definite rela-
tionship to the behavior of a given
personality to work.
What we call temperament may
be understood as the characteristic
emotional level of the individual, such
as the choleric type, the phlegmatic
type, the sanguine type, etc. The
leading question concerning any given
individual may profitably be, — what
part do emotions play in his daily life?
Some people have a characteristic
mood that is very easily discerned.
They are of a gloomy, sullen, sour
temperament and disposition; or they
are cheerful, optimistic and hopeful;
suspicious, timid, embarrassed, over-
sensitive, self-deprecatory; or pom-
pous, or cynical, or snobbish, or irate.
These moods and emotional attitudes
greatly influence one's relationship
with others, and are very important
factors underlying work failure, or
work success.
426
Anderson : Psychiatric Guide for Employment
Something may be done to change
the trend of moods, through contact
with the individual, through an effort
to understand the origin and develop-
ment of emotional sets and attitudes
and through seeking to give the in-
dividual a different viewpoint and
providing interests of a healthy and
normal type. The results, of course,
will depend on the intelligence and
the cooperation of the employee, and
the amount of time that can be spent
in this direction.
The interviewer is to bear in mind
that the significant impHcations in
this whole situation have to do with
avoiding the selection of appUcants
who exhibit too marked extremes of
temperament and mood, — the de-
pressed, melancholic, sullen, irritable
and grouchy person, as well as the
extremely cheerful, over-optimistic,
exaggeratingly enthusiastic types.
These extreme types are unusual and
almost invariably make poor per-
sonnel risks. Everyone, of course,
presents mild emotional attitudes ac-
compan5dng his thoughts and actions,
and when these emotional attitudes
become fixed and permanent, they
result in what we call traits of
character.
Special characteristics or traits of self-
expression
Extroversion — introversion. We have
here reference to the tendency in
individuals to make external or in-
ternal adjustments. The extremely
introverted individual obtains his satis-
factions within a world of his own
making. Adjustments to reahty of
an external nature are interfered with
by emotional attitudes and trends
within the individual that block effec-
tive overt behavior. These individ-
uals do a lot of day-dreaming as well
as night-dreaming, where they are
able to bring to fulfilment their re-
pressed wishes, or to secure an adjust-
ment that is satisfactory to them.
The consequence is that sooner or
later in many cases there is actual
severing of a proper relation with
reality. ^Mien the condition is
markedly pathological, we have the
beginning of a well-known mental
disease — dementia praecox. How-
ever, many introverts are effective,
brilliant people, who are able to handle
their personality defects through com-
pensations that enable them to make
satisfactory life adjustments.
In introverts, real conditions are
distorted in such a way as to satisfy
the wishes, or cravings, or viewpoints
of the individual, and an unreal and
unnatural set of values is constructed
out of life to suit them. There is an
intense personalizing of all events and
activities with which they come in
contact and they develop what we
call "ideas of reference," in which
nearly ever5i:hing that is said or done
by others may have a personal bear-
ing. On this as a background they
easily build up persecutory delusions.
It is easy to see how such individuals,
unless they are particularly capable,
and succeed in making satisfactory
adjustments in life through the posses-
sion of special abilities, tend to avoid
and run away from the difficulties of
a dull, prosaic, uninteresting reality,
or the routine of daily work, through
the development of imaginary achieve-
ments and satisfactions. Marked in-
troverts, unless they have secured
Anderson : Psychiatric Guide for Employment 427
some compensations through special-
ized abihties, had better not be em-
ployed as a general thing, though in
some jobs such as ''marking" they
may show good production. Of course
we know that many of our most skilled
mechanics, best laboratory workers,
and finest scholars are marked intro-
verts. But here we have compensat-
ing factors of great saving value.
Extroversion does not present as
clear-cut a personality type as intro-
version. The extrovert lacks the
symptoms of repression, over-sensitive-
ness, unreality, protracted day-dream-
ing, etc., exhibited by the introvert,
and represents more the normal,
well-balanced, well-integrated per-
sonahty. He makes contacts with
people quickly^ and does not set up
defensory attitudes nor respond with
unintelUgible bursts of emotion or
inhibitions.
Both of these conditions, however,
are subject to great modifications
and changes may be noted, through
environmental influence, in the tend-
ency to introversion or extroversion.
Success, prosperity, and personal satis-
faction tend to make the introvert
more extroverted; while failure, dis-
appointment, and chagrin produce in
extroverts inferiorities and shut-in
tendencies, sensitiveness and defensive
mechanisms. Extroverts make the
best salespeople. Our own figures
show that more than three-fourths of
the good salespeople in this store are
readily classifiable as extroverts, while
more than half of the poor salespeople
were easily diagnosed as introverts.
Introverts who possess good clerical
or mechanical ability, and do not
suffer from very serious personal or
home problems, may succeed well
along clerical or mechanical or alHed
lines. In many of the non-sales
groups we may well place carefully
selected applicants with introverted
trends if they do not show serious dis-
orders of the personality.
Much may be said of the thera-
peutic effects of certain jobs in de-
veloping extroverted tendencies in
introverts, and thus adjusting them
to reaUty. Cases could be given here
to illustrate the results of our work
in this direction.
We could continue along these lines
and go on further into a detailed dis-
cussion of other personality classifica-
tions or characteristics of make-up,
such as dominant personaUties, sub-
missive personalities, expansive types,
reclusive types, emotional types, ego-
centric types, paranoid types, and
inadequate types. Each one of these
classifications includes a symptom
complex that is peculiarly distinctive,
and has certain bearings upon the
clinical inquiry for employment.
The paranoid individual, for in-
stance, with his suspicious nature,
will not do well in team work, and
no matter how much special ability
he possesses is always liable to be a
source of irritation and dissatisfaction
in any closely organized group.
The egocentric personality, if mark-
ed, is very Hkely to be a "grabber,"
an individuahst and a disciplinary
problem.
The reclusive personality will cer-
tainly not do well in any type of work
requiring contact with people, — he
avoids people, is shut-in, self-centered
and keeps his fight hidden under a
bushel.
428
Anderson : Psychiatric Guide for Employment
The emotional personality is handi-
capped at work through his undue
excitability, or his marked moodiness
trend.
The inadequate personality is often
lazy, indolent, lacking in energy and
"pep," and no matter whether he has
good abilities or not, his production is
always likely to be low.
It is well for the interviewer to be
acquainted with the traits and charac-
teristics comprising these classifica-
tions, and he should read general psy-
chiatric literature, so that he may
become acquainted with the signifi-
cant impUcations involved.
Of course, it is clear that we are
referring to marked deviations from
the average normal personality
make-up when we classify a per-
sonality as being definitely ''ego-
centric," or "paranoid," or "intro-
verted," and the like. It is obvious
that these extreme types are what we
have in mind when we warn the inter-
viewer against the problems they
create.
Nervous and mental disorders
We have outlined, in our personality
study, the need of evaluating the
intelligence, the temperament and the
volition, or motor characteristics, or
will power, of the applicant. We have
also mentioned the desirability of
considering the special traits of charac-
ter that make for certain personality
patterns, or types. We will now dis-
cuss briefly some pathological condi-
tions that affect the personality and
influence the applicant's success at
work. It is not intended to cover all
of the various forms of nervous and
mental disorders, but simply some of
the more common conditions with
which the interviewer will come in
contact.
Chronic alcoholism. Suffused eyes,
prominent superficial blood-vessels of
nose and cheek; flabby, bloated face;
reddened aspect of the face, tremors
of the fingers and of the tongue,
tremulous hand-writing, etc.
Drug addiction. Peculiar pallor of
the skin ; in opium users minutely con-
tracted pupils, while in cocaine users
widely dilated pupils.
Dementia praecox. Indifference,
withdrawal from reality, ideas of refer-
ence, and at times of persecution;
inaccessibility, peculiar emotional
flatness, eccentric posture and gait, an
apparent gap between feeling and
doing. The individual appears de-
tached, odd, eccentric. There is often
a lack of connectedness in conversa-
tion, though not always. Past
history, (school and work), and per-
sonal career, will usually show erratic
and irrational conduct. Of course,
the more marked cases will complain
of their thoughts being controlled by
others, have marked delusions of per-
secution, hallucinations of hearing,
and bodily hallucinations, frequently
of sexual or electrical character; will
exhibit meaningless smiles, and most
inappropriate emotional reactions.
Of course, all such cases need clinical
or hospital care.
Manic depressive personalities. ]\Iild
depressions, (with or without feelings
of inadequacy), fatiguabihty, talka-
tiveness, marked over-activity, periods
of exhilaration and expansiveness,
marked restlessness, difficulty in hold-
ing attention on one task, etc. These
individuals have periods of moodiness,
Anderson : Psychiatric Guide for Emplojonent 429
"blues," inactivity and low work pro-
duction^ alternating with periods of
great activity, restlessness, exhilara-
tion, etc. They get "knocked out"
by minor illnesses, have to do a great
deal of resting up, need frequent
vacations, etc. They often have good
intelligence, and during their well
periods may be dynamic, productive
employees.
Psychopathic personalities. There
is a large group of individuals who
cannot be classified as insane nor as
feebleminded, but who, nevertheless,
are incapable of behaving in a normal
and acceptable way in the average
environment. They usually have
average or superior intelligence, and
frequently have good ability, but they
suffer from disorders of their per-
sonality that so seriously handicap
their special talents as to often unfit
them for much usefulness in society.
They form the large body of the so-
called "criminal class." They con-
stitute the vagrant, the tramp, the
unemployable group, and the periodic
drunks. Their emotions are usually
distorted and their life career is more
nearly patterned on an instinctive
basis than that of the ordinarily
socialized adult.
The above classifications of paranoid
personality, emotional personality,
inadequate personality, egocentric
personality, — when exhibited in a
marked degree constitute what we
call the psychopathic personality. In
these cases there is a constitutional
basis, ordinarily, for the mental life
they exhibit. This may be either
hereditary or acquired in early child-
hood. They are frequently very
suave, and make a good first impres-
sion.
The interviewer will notice in their
work career and personal history the
marked instability characteristic of
these cases. Their employment is a
risk, but if hired they require the
closest, most painstaking and under-
standing follow-up.
Psycho-neuroses. Hysteria, neuras-
thenia, psychasthenia, anxiety neuro-
ses, and such like states are functional
rather than organic conditions that
often have no objective signs and may
thus escape notice. These individuals
commonly suffer from hypochon-
driacal complaints, undue fatigu-
ability, marked "nervousness," in-
ability to concentrate attention for
any length of time, irritable weakness,
pessimistic moods; they pay a great
deal of attention to the function of
their bodily organs, they have periods
characterized by heart palpitation,
difficulty in breathing, profuse per-
spiration, trembling, shaking, dis-
turbances in appetite, dizziness, diar-
rhea, etc. Of course, not all of these
symptoms are presented in any one
patient, but the conditions from which
these individuals suffer are mental in
origin. They often can be adjusted
under proper treatment, and are found
frequently in perfectly good em-
ployees. But unless suitable treat-
ment is instituted, these people sooner
or later become serious personnel
risks, and the disorders from which
they suffer definitely lower their pro-
duction ability. Rest, sympathy and
medical treatment at the level of their
physical complaints is just the thing
they do not need. These are all ad-
justment problems that must be dealt
with as psychiatric cases. They had
better not be employed to begin with,
but when found among regular em-
430
Anderson : Psj^chiatric Guide for EmplojTiient
ployees they should at once be re-
ferred to the psychiatrist.
Epilepsy. Epileptics are not very
easy to diagnose at the time of the
interview. Thej' frequently deny seiz-
ures altogether and in the history
they often present nothing more than
severe nightmares, dizzy spells, severe
headaches, spells of weakness, etc.
Their personalities are usually dis-
tinctly abnormal; they have violent
and irritable spells, often over the
most trivial causes. They have
marked likes and dislikes, peculiar
defects in memory, poor retention,
and their behavior is unpredictable.
They often have very difficult per-
sonahties and are egocentric in
make-up. Their convulsive seizures
render them a very poor personnel risk.
Feeblemindedness or mental de-
ficiency. This condition is due to an
arrest in mental development. The
mind fails to grow commensurately
with the body and there is a dispro-
portion in the actual age and the
mental age of the individual. They
have the judgment, reasoning ability,
learning capacity and understanding
of children under eleven years of age.
As a consequence they are unable to
compete in life with the average
normal man or woman. These mental
defectives are best discovered through
psychological tests. They are often
good workers and may make the most
satisfactory employees if free from
handicapping personality disorders
and placed in a type of work specially
suited to their limitations.
Individuals securing an intelligence
cjuotient between CO and 70 show
l:)orderline intelligence, while those
under 60 have defective intelligence.
Of course, this pre-supposes that the
question of language difficulties in the
case of the foreign born, and patho-
logical conditions that produce mental
deterioration or confusion or great
distractability, etc.^ have been duly
considered in drawing conclusions from
the results of the psychological tests.
NEED FOR SOME TECHNICAL KNOWL-
EDGE ON THE PART OF THE
INTERVIEWER
All the above mental conditions
are just mentioned in passing in the
most summary fashion. The inter-
viewer should carefully study such
text-books as "VMiite's "Outlines of
Psychiatry," Henry's "Essentials of
Psychiatry," White's "Foundations of
Psychiatry," and other such psychi-
atric literature in order to get a more
technical acquaintance with the symp-
tomatology of nervous and mental
conditions. No specifications or out-
line or guide can give him an adequate
background for interpreting each case.
This must be an outcome of his own
gro\\i;h, through reading, study and
actual work.
PHYSICAL CONDITION
About 9 per cent of those examined
physically for employment are re-
jected because of physical defects or
disorders that make them unprofitable
risks. Heart and blood vessel condi-
tions lead the list, — causing about
26 per cent of rejections. Such condi-
tions as diseased tonsils, hernia, very
bad teeth, extremely defective vision
or hearing, may cause rejection by the
physical examiner. But there are a
host of physical conditions that more
or less modify the physical health or
Anderson : Psychiatric Guide for Employment
431
efficiency of the worker, — nutritional
disturbances, glandular disorders, flat
feet, dysmenorrhea, kidney condi-
tions, chronic rhinitis, sinus trouble,
etc.
The common causes of illness, such
as infections of the upper respiratory
tract, indigestion, and functional dis-
turbances of the nervous system,
cannot be traced directly to defects
that can be found by routine physical
examinations.
Dr. Swan has shown, however,
"that a very definite relation exists
between the physical condition of em-
ployees and absenteeism. Employees
who need dental work, who have un-
corrected errors of refraction, who are
more than 15 per cent over or under
weight, or who have some other defect
that many people may consider un-
important, are sick more often, and
therefore absent more than those who
are in good physical condition."
"Employees who have organic heart
lesions, hernias and serious defects
are absent 42 per cent more than those
in good physical condition. The
relationship is largely indirect; the
disability as a general rule not being
the direct cause of the absence."
SUGGESTED OUTLINE FOR PERSONALITY
STUDY
I. Facial expression. Does the ap-
phcant look fearful, anxious, appre-
hensive, shy, timid, sad, gay, surly,
hostile, suspicious, visionary, gullible,
expressionless, intent, alert, eager,
arrogant, cynical, fatigued, interested,
indifferent, resistive, supercilious, etc.,
etc.?
II. Movements. Are there move-
ments of the head, of the face, of the
body, of the hands, of the feet? Are
there rhythmic quiverings of the
mouth? Are there wrinklings of the
forehead, peculiar facial expressions,
peculiar attitudes of the body, nervous
twitchings of the hands, licking of
the hps, biting of the nails, idling
with pencils and paper, etc.
III. General observations. Does the
employee speak voluntarily to the
interviewer of his own problems, in-
terests, and ambitions? Does he talk
freely and intelligently? Does he give
a related story? Does he make a good
first impression? Does he seem well-
developed and well-nourished? Is his
color good? Does he appear well-
dressed and neat? Is he careful about
his clothes? Does he make a good
contact? Does he appear to be full
of problems of an emotional nature?
Does he seek a listener, and seem
anxious to talk about his troubles?
Does he appear self-centered? Does
he crave sympathy, etc., etc.?
IV. Speech. Is the voice well-
modulated, full, resonant, pleasing?
Or is it pinched, small, strained? Or
loud, harsh, irritating? Does he stam-
mer, or slur words, or lisp, etc.?
V. Mental attitude towards work.
Give details of the attitude shown by
individual toward the jobs he has held
in the past, and his reasons for leaving
them; his eagerness to secure other
work, how definitely decided he is on
the present job under consideration;
his attitude towards the nature of
work it calls for; his vocational in-
terests and work ambition, etc.
VI. Mental attitude toward authority
and associates. It is wise to make
judgments of the applicant along
these lines, inasmuch as the inability
432
Anderson : Psychiatric Guide for Employment
to take directions from those in charge,
to work carefully under supervision,
or to get along with one's associates
is an important cause of resignations
and lay-offs.
VII. Mental attitude toward hotne
relationships. Is there friction, or
worry, or difficulties of a psychological
or financial nature at home? If so,
how do they affect the individual, and
his attitude towards them?
VIII. Menial attitude toward himself
and his own personal make-up. How
does he feel about his own personal
defects and disorders? Does he com-
plain much? Does he over-react,
taking the whole thing too seriously?
Does he feel inferior, or ashamed, or
shy, or timid, or superior and well
satisfied with himself, etc.? What is
his attitude towards his own failures
or achievements?
IX. Psychoneurotic states. Such
people complain of undue fatiguability
or irritable weakness or inability to
concentrate attention for a very long
period of time, pessimistic moods,
subjective disturbances of the nature
of difficulty in breathing, profuse per-
spiration, trembling, shaking, dis-
turbances in appetite, dizziness, diar-
rhea, etc. These cases pay more or
less continuous attention to their
bodily functions, their attitude being
to no small extent fostered by the
undue sympathy received, or by med-
ical treatment on the physical level,
which in many cases centers the
patient's attention on his bodily func-
tions.
X. Psychotic states.
XL Other mental conditions. Pecu-
liar ideas or feelings of uncertainty or
doubts, memory defects and other un-
definable miscellaneous conditions.
XII. Recreation.
XIII. Sununary of the personality
traits or characteristics (having spe-
cifically in mind the qualities or traits
suited to the job in question).
HOME PROBLEMS
It is important to know whether the
indi\'idual lives at home or away from
home; whether his family is partially
dependent or totally dependent upon
him. WTiat is the nature of the home
problems he has? One usually asks
whether father or mother are living,
or dead; in good health or poor health;
divorced or separated, or living to-
gether; whether the father is employed,
and if so, the nature of his employ-
ment. The same for the mother.
Number of brothers and sisters, their
ages; number at work. Where the
residence of family is, etc.
Is the applicant single or married?
If married, how many children? What
is the economic status? Are there
home problems, — if so, of what char-
acter?
It is obvious that difficulties in the
home may influence seriously the
mental life of the employee; bringing
on depression or day-dreaming; may
affect his attendance or his production ;
may be the most important factor
requiring him to stick at work, or
the greatest cause of his resignation.
A short outline of the home situation
should be routinely taken.
EVALUATION OF THE PSYCHOLOGICAL
STUDY
From the point of view of measuring
certain abilities involved in the per-
formance of certain jobs, the psycho-
logical method of testing is in many
respects superior to general observa-
Anderson: Psychiatric Guide for Employment 433
tion, or to personal opinion, inasmuch
as it is an objective, and thus a more
accurate way of measuring behavior.
It does not depend upon the subjective
impressions of the examiner, which
may vary from time to time in the
same individual, and certainly will
vary considerably with different ex-
aminers. The results can be com-
pared with those obtained in previous
studies of the same individual, or of
other individuals, and standards of
achievement can be established.
Unfortunately, we cannot measure
the total reactions and potentialities
of the entire human personality, so
that the method necessarily is limited
in its value as a basis for foretelling
the adjustments of a given person.
There are, however, some aspects of
the total situation that are in a way
measurable. What we popularly call
general intelligence (or mental alert-
ness), learning ability, speed, accu-
racy, motor dexterity, knowledge of
arithmetic, etc., are subject to the
experimental method of the labora-
tory, and the results achieved already
in measuring these mental processes
are usually quite superior to the
generalizations of most examiners.
Consequently^ psychological tests
properly administered can become a
tremendous aid to the well-trained
interviewer, in helping him diagnose
the abilities, the disabilities, and the
adjustabilities of an applicant. They
do not claim, however, more than
they can actually accomplish. They
can give an individual a score in motor
dexterity, or in accuracy, or in speed
of reaction, or in apropriateness of
reaction, or in general intelligence, —
but these scores alone cannot tell
whether an individual has it in him to
make a good cashier, or a good marker,
or a good clerical worker, or a good
driver, etc. These are issues far
more complex than the mere pos-
session of abilities to perform the
task required, — issues that are only
understood through a well-rounded,
thorough-going clinical study of the
total individual, the entire personality.
This we have outlined in the foregoing
pages.
It is through the utilization of the
psychological test method as an ad-
junct to the interview that the appli-
cant's potentialities can best be deter-
mined. We will bear in mind that a
high score in intelligence does not
necessarily mean success at work, nor a
low score in intelligence signify failure.
We will want to know about the
"drive" within the individual, his real
interest in the proposed job, the
make-up of his personality and its
fitness for the work to be done, the
physical health, the mental attitude,
the work experience, etc., in every
given case. The individual may be
rated "good" in all special ability
tests, and make a tremendous failure
on the job because of the personality
trends and difficulties that handicap
him. He may be rated only "fair"
in certain ability tests, and yet have
the tenacity, industry, and ambition
that ultimately win.
In our own work, psychological tests
play a very definite, and sometimes
important part. They are used as
clinical aids to bring out certain
reactions and tendencies that our job
analysis and job specification study
have indicated to be factors of con-
siderable importance in performing the
434 Anderson : Psychiatric Guide for Employment
task, but we do not ask or expect
more of them than they are intended
to give.
It can be seen from our previous
remarks that there can be no greater
fallacy than to put the interview on
one side, and the laboratory method
of measurement on the other, — as
though they are to be considered
opposing methods of approach to the
evaluation of the same factors in the
mental and physical make-up of the
applicant. They must be viewed as
two different aspects of the same
examination, — the quahtative and
the quantitative viewpoints. Certain
phases of the study can be best gotten
through a quahtative, or cHnical in-
quiry; while other aspects may be
measured quantitatively. They go to-
gether, however, to make a whole, and
the employment technique, as we see
it, is not complete without both.
Our own procedure at Macy's pro-
vides for giving to each job certain
criteria and setting certain standards
in the way of intelhgence or accuracy,
or knowledge of arithmetic, or speed,
etc., which we expect to be met by
applicants seeking employment. Our
job specifications, which are in the
hands of each interviewer, indicate the
ratings set for each one of these
items.
The following criteria for cashiers
will illustrate this point:
Cashiers' criteria
1. Ages. From 17 to 25 are the best,
preferably between 20 and 25, except part-
time married women, who may be between
25 and 30. Young married women do
better in part-time work than single girls.
2. Schooling. Grammar School gradu-
ates are required. The further up or down
the scale, the greater frequency of problems.
3. Personality. Good attitude is essen-
tial. Those suffering from serious con-
flicts, the "so-called nervous types," those
with emotional maladjustments, wrong
mental attitudes and seriously faulty ways
of meeting their problems; those who day-
dream or indulge unduly in reverie, par-
ticularly of a pessimistic nature, — are liable
to make errors and be slow in their transac-
tions as cashiers. The well-integrated,
well-focused, objective types who are alert,
vigorous and free from too much intro-
spection; those who can develop a high
degree of organic tension and maintain it
constantly during work, — make the best
cashiers.
4. Physical conditions. Vigorous, healthy
girls, neither too fat nor too thin, free from
any debilitating conditions or tendency to
fatigue, with good muscular development,
make the best physical types. The condi-
tion of the eyes as to vision and muscular
balance is essential to consider. Also any
condition of hands, wrists or arms, that
may handicap or limit freedom of movement
and motor dexterity, must be looked into.
5. Home conditions. Serious home con-
ditions, particularly serious illness or do-
mestic difficulties other than financial are
apt to produce what is called day-dreaming
and error making.
6. Intelligence. Intelligence quotients
between 90 and 110 produce the largest
proportion of satisfactory cashiers. I
should not take any with an I.Q. under
80 unless the job tests and the rest of the
study indicates well-developed specialized
ability and I would scrutinize carefully
those over 110 as the latter are apt to get
dissatisfied with the opportunities for ad-
vancement. Still, the social status is an
important consideration, as many bright
girls come from homes where a Jcashiering
job would be quite an acceptable social
achievement.
7. Speed. Those marked "poor" in
speed should always be turned down, no
matter what the other findings are. Either
"good" or "fair" speed may be acceptable.
8. Accuracy. Do not accept any one
marked "poor," or even "fair," in accuracy.
Demand "good" for a rating. Otherwise,
error makers will get in.
Anderson : Psychiatric Guide for Employment 435
9. Learning. Either "good" or "fair"
is acceptable.
10. Arithmetic. Either "good" or "fair"
is acceptable. Turn down those marked
"poor."
11. Motor dexterity. Preferably those
rated "good."
Of course^ the final interpretation
of all findings becomes an individual
matter, for which fixed and written
standards cannot be set, and nmnerical
ratings of the entire study not adapt-
able.
The above is the kind of an outline
that the interviewer is to have in
mind as a mould into which he seeks
to fit the apphcant for the job of
cashier. We have developed the same
sort of standards and specifications
for other jobs within the store.
SUMMING UP THE DATA AS A BASIS FOR
DIAGNOSIS
It may be seen from the foregoing
outHne of methods which we have sug-
gested should be employed in conduct-
ing the examination of an applicant
for a job, that a fairly careful and
well-thought-out technique is desir-
able, if we are going to evaluate the
really important factors involved in
the individual's success as an employee.
The interviewer's genius in selecting
the right sort of people will frankly
depend upon his abihty to sense the
important issues, as he brings together
the various facts gleaned from the
personal history, the personality study,
the home inquiry, and the psycho-
logical examination, into his brief and
clear summary of the case. Sound
judgments and accurate predictions
cannot be accomplished in the twink-
ling of an eye. A routine systematic
procedure that involves a critical in-
quiry into every phase of the whole
examination, and a thoughtful balanc-
ing of every factor that goes to make
up the final picture of the total in-
dividual, develops in the interviewer
what may be called a diagnostic
acumen.
He is concerned fundamentally with
making a prognosis in the case of each
applicant. His own mental attitude
is quite important, and essentially
different from that which he assumes to
the individual he has already employed
and is following up in his efforts to
adjust to the job. In the former
instance, he must remove himself from
any emotional attachment that may
interfere with his judgment; while in
the latter instance, he may very well
allow sympathy and personal interest
to play a part, as they sometimes will
drive him to harder work, in prevent-
ing or overcoming maladjustments
that lead to resignations or lay-off.
Of course, his ability to group to-
gether all the important facts or symp-
toms and make a diagnosis will depend
upon his knowledge of human be-
havior in its abnormal, as well as
normal, aspects and his experience in
applying such information in connec-
tion with actual work situations. In
the final analysis, he shows his genius
in the ability demonstrated in sum-
ming up and evaluating the data he
has obtained.
FOLLOW-UP ON NEW EMPLOYEES
The follow-up and adjustment end
of employment work becomes, to our
mind, probably the most fundamental
phase of the interviewer's work. The
lack of a routine, systematic, and well-
436
Anderson : Psychiatric Guide for Employment
planned follow-up program is, in our
opinion, one of the greatest short-
comings in present day employment
technique. We have found nowhere
in our personnel routine here at
Macy's, a procedure that measures up
to what could reasonably be ac-
complished in this direction. And yet,
the largest percentage of our turnover,
it is generally agreed, occurs during
the first three or four weeks after em-
ployment— that critical period during
which the new employee will naturally
find it difficult to adapt himself to
his new job en\aronment. It should
be obvious to us that this is the time
for close scrutiny and the sort of
helpful aid that is definitely based, not
upon a guess of what the problems are
in a given case, but upon a reasonable
knowledge of the actual situation and
the individual personal issues that
underlie potential work maladjust-
ments.
Securing people who are potentially
"fairly good" is not a seriously difficult
task in employment technique. But
developing and adjusting them, and
finally retaining them, is another
matter. Here is a responsibility that,
as we see it^ is distinctly a concern of
the Employment Department, as we
shall point out later on.
Many issues that bring about work
and personality maladjustments are
already present, and must necessarily
be present at the time of hiring. For
we have made quite clear the impossi-
bility of our ever being able to secure
what may be classed as absolutely
"good" material for every job; there
is not enough to go around. The
great majority of our new employees
wall in the final analysis have to be
rated as only "fair" material; a small
proportion will be distinctly "good"
high-grade stuff. Our interviewers
will recognize and fully assess these
matters, and in their close follow-up
will bear in mind the adaptabiUties
and disabilities of each individual, and
the potentialities for failure that may
lurk in many a fairly promising em-
ployee. They will understand these
matters and seek to deal adequately
and effectively with each case, in
order to forestall resignations, drops,
and lay-offs. For this is the road
to the reduction of turnover — not
through dependence alone upon correct
selection at the time of employment.
This is a prevention program, in
which the reduction of work failures
is largely brought about through an
intensive follow-up and adjustment
regime, immediately following upon
employment and placement. This is a
program that requires a change of
emphasis from a hypothetically per-
fect hiring technique in selecting just
exactly the right person for each job,
into a developing and adjusting tech-
nique of improving human individuals
and making them of greater value to
themselvs, their employers, and the
community in which they live. This
is much cheaper and certainly more
profitable from a human viewpoint
than the simple hiring and firing
policy so commonly in use.
Upon whose shoulders shall fall
the responsibility for this follow-up
program? It is our belief that the
interviewer, who has originally diag-
nosed the work potentiahties in each
case, who has gone over every phase
of the applicant's qualifications and
disqualifications for the job in ques-
Anderson : Psychiatric Guide for Employment
437
tion, and who understands the peculiar
personnel problems presented by each
personaUty he has employedj is the
one person best equipped to follow-up
each new employee intelhgently with
a view to work adjustment. His
knowledge, secured at the time of em-
ployment, relating to individual and
personal factors involved in work ad-
justment that may lead to success or
failure, will enable him to anticipate
maladjustments^ to detect early diffi-
culties, and often prevent actual sepa-
ration of the individual from the job.
It must not be thought, however,
that the interviewer will have either
the time or the equipment to make an
adequate psychiatric analysis and
undertake anything like satisfactory
treatment work on problem cases,
particularly those of the more complex
types. Nor must it be felt that with
the application of this technique we
will no longer have any problems in
the store. We have here exactly the
same situation that we would have
following a careful and thorough-
going physical examination regime for
employment. Ruling out the physi-
cally handicapped does not imply
that those who are accepted are never
going to have any disturbances in
health. It is quite likely that Macy's
hospital work will continue to increase,
despite the perfection of the initial
employment physical examination.
People will become mentally ill
under stressful situations despite the
fact that they have in the past been
usually well adjusted. Personality
difficulties, loss of interest (due to
serious mental conflicts), anxiety
states, irrational reveries, etc., will
develop in people who previously had
never presented such problems.
The value of our technique, here
discussed, is not in its provision for
the interviewer to handle these more
serious disorders of the personality
and endeavor to treat them, or just to
recognize them and have the indi-
viduals laid off as is now so commonly
done, but to see the significant treat-
ment possibilities in each case, to
detect such types of cases throughout
the store. Much in the way of actual
psychiatric treatment and preven-
tion may be accomplished by early
reference to the psychiatrist for well-
rounded study and treatment.
All of our work has gone to prove
that through catching these malad-
justments early in the employee's
store career, and setting in motion
the type of adjustment machinery
with which Macy is now equipped, we
are going to cut down enormously on
our turnover problems and raise the
production capacity of otherwise po-
tentially problem cases.
In the past, through ignorance of
the implications of a psychiatric view-
point in many work maladjustments,
it has in some quarters been considered
a reflection on the personnel worker's
professional ability if he had to refer
cases for psychiatric study and treat-
ment. And he has often considered
the wisdom of comparing his judg-
ments with those of the Conference
Office. The more one understands of
psychiatric work, the more one will
see the futility of such an attitude.
For the reverse is really true inasmuch
as the well-trained psychiatric social
worker invariably uses the psychiatrist
in the study and treatment of all his
problem cases. For his interests are
to improve, adjust, and develop
people, and not simply to pass an
438
Anderson : Psychiatric Guide for EmplojTnent
opinion on given cases, or to compare
judgments as to how certain people
size up. In short, a large part of the
evidence of the psychiatric inter-
viewer's insight into the personality
problems involved in work adjust-
ments among new employees, will be
measured by the frequency with which
he refers cases to the psychiatrist for
further study and possible adjustment
work.
It is important that we get a clear
understanding of the real values that
are to ensue from a properly organized
follow-up system. These values are
not to be seen alone in the adjustment
of the new employee, for the inter-
viewer himself becomes the greatest
beneficiary. It becomes possible now
for the first time to see his diagnostic
abihty directly put into practice. For
now he is able to witness the results of
his initial judgments and secure a self-
criticism on his diagnostic technique.
There can be no growth in diagnos-
ing the work adjustment and possi-
bihties of applicants, unless the
diagnostician has a chance to check
up on his errors and mistakes, and
unless he is able to secure a continually
better insight into the problems fur-
nished by the job environments for
which he is employing. This seK-
criticism and technique analysis, plus
the additional information about the
department and its needs, will always
furnish the interviewer a fresh and
growing approach to his prol^Iem, and
tend to make his work more pro-
fessional.
RECORD KEEPING
It is an old and trite statement that
our records become the heart of our
case work. There is no real growth
without orderly, systematic, and well-
kept records on every case. It is
obvious that the interviewer should
have some well-planned method of
recording certain detailed information
about each individual he employs
(what are their outstanding problems,
and what happens to them?) if he is
to do really effective work.
It is desirable that the method
adopted be as simple and as free from
unnecessary details as possible. It
is quite out of the question to go into
the case in the same thorough-going
way that the psychiatrist has to em-
ploy in unravelling problem cases, and
to keep a detailed record on each case
for purposes of research work into the
causes of maladjustments amongst
employees, as the psychiatrist is re-
quired to do.
The nature of the record employed
by the interviewer is to be thought of
more as a simple card, on which will
be placed certain essential data that
will guide him concerning his case.
When an applicant is employed, the
findings in the particular case, includ-
ing the psychological data, and all of
the essential facts obtained in the
cHnical interview, should be recorded
in a few words on the "record card"
that is to be kept by the interviewer
on his own desk. He should record
on this card all of his follow-up data
on the individual. He should also
keep a loose leaf note-book, in which
he will write in more detail the infor-
mation he secures in his follow-up
work on the case, so as to guide him
during his period of contact with the
new employee. This information,
naturally, cannot be placed on the
Anderson : Psychiatric Guide for Employment
439
record card, except in a most symbolic partment disc, and date employed,
or abbreviated form. On the left hand side of the card the
Name.
Good: Fair: Poor:
.Disc Employed Date
Test Ratings
I.Q.
. Date .
Speed .
Follow-up
Training Report
Employment
Accuracy
Arithmetic
Learning
Motor Dexterity
Age Schooling .
Work Experience
Problems
Fig. 1. Fkont of Record Card
PROBLEM CASE
Reason
Treatment
Recommendation
Final Status
Fig. 2. Back of Record Card
On the first line of the card is psychological and chnical interview
placed the new employee's name, de- data, such as I.Q., speed, accuracy,
440
Anderson : Psychiatric Guide for Employment
arithmetic, motor dexterity^ filing, and
whatever test records may be used
for the particular job in question;
then the age, schooling, work, per-
sonality, home, and other information,
as well as outstanding health problems,
or physical handicaps, etc.
The follow-up data are placed on the
right hand side of the card. This
should include brief mention of the
dates of the interviewer's own
follow-up, together with reference to
any very outstanding information.
It is important that he secure informa-
tion from the Divisional Teacher in
the Training Department as to the
results of training, and in fact start
her follow-up with this information.
The follow-up should be regular
and systematic and should continue
uninterrupted until the interviewer is
sure of the adjustment of his case. In
the upper right hand corner of the
card is a place to rate the individual
as a good, fair, or poor personnel
risk.
If the employee becomes a problem
case, he should be referred to the Con-
ference Office for a more careful
study of the nature of the problem
and for possible treatment work. The
Conference Office will then send to the
interviewer a detailed report of its
findings, with specific recommenda-
tions. On the back of the card should
be recorded Problem Case, nature of
problem, date of reference, recom-
mendations, and final status. Though
the case may be handled by the Con-
ference Office, this will keep the inter-
viewer in close touch with all of the
findings, the Conference Office's own
follow-up work, and any special treat-
ment undertaken, thus giving him a
picture of the case in its entirety, and
helping him to grow in his own under-
standing of the clinical implications in
work maladjustments.
In figures 1 and 2 are given a sug-
gested arrangement for a record card.
PERIODIC ANALYSIS OF WORK
At least once every six months
there should be a careful stock taking,
a statistical evaluation of the work
done, a rigid scrutiny of the results
achieved.
Every single case should be gone
into and the final status determined.
It should be the purpose of the inter-
viewer to analyze the material in
terms of each individual employed,
as well as in terms of statistics of the
entire group. He would then be able
to understand clearly and interpret
significant trends, bring out the weak-
nesses in his methods, and profit by
the mistakes he has made.
There is no other means of growth
more satisfactory than that obtained
through a periodic analysis of one's
own work.
CONCLUSIONS
We have in the preceding pages
given a very brief outline of a guide
for the employment interviewer, based
upon well tried methods of studying
human behavior.
We have suggested an employment
procedure that is fundamentally
clinical in nature and that seeks
through an application of medical,
psychological, psychiatric, and social
technique, to discover and evaluate
the essential factors underlying the
individual's fife adjustments, to prog-
nose his work potentialities, and to
Anderson : Psychiatric Guide for Employment
441
improve his ways of meeting job and
other life situations.
It is out of the question to hope that
in any mere brief discussion of this
nature we can do more than call
attention to fields of knowledge that
should be carefully investigated by
the employment interviewer in his
search for information and training.
He should read assiduously and study
thoroughly the psychiatric literature.
He should constantly grow through his
close check-up and evaluation of his
own work.
It is not to be expected that he
will come into the possession of wisdom
any differently from the slow and
laborious methods pursued by all
students who have to practice tneir
art in order profitably to learn.
{Manuscript received November 21, 1927.)
Interesting Department Executives in
Organized Training
By James H. Greene and Anne L. Kinzer, Research Bureau for Retail
Training, University of Pittsburgh
Organized training in large department stores has become a joint
project of the training department and the heads of selling and
non-selling departments. The training director must usually
perform the task of interesting department executives in such train-
ing. Inevitably he meets certain difficulties. A study of these
difficulties, and of solutions which have been found for them, is
here described.
THE trend in department store
organization is toward making
the buyer a department mana-
ger and placing upon him more and
more administrative responsibiUty.
This has given him a multiphcity of
duties, — seventy-seven, according to
a Bureau survey. One of these is the
administration of department training.
Department or decentrahzed train-
ing is taking an increasingly important
place in department store training
programs. It is now estimated that
of the training necessary to produce
an efficient staff of workers, about 15
per cent can be given by the training
department in centraUzed groups; the
remaining 85 per cent must be given in
the department by the buyer or the
assistant. It is essential, therefore,
that the buyer be convinced of the
importance of training; otherwise, he
may allow this duty to be pushed aside
for others which seem to him more
necessary.
It is true that many buyers and
heads of non-selling departments are
not convinced of the value of training
for their departments. Before a train-
ing program can be inaugurated, there-
fore, the idea must be sold to the
department manager. The training
department, in most cases, takes the
initiative. It is possible, of course, to
get action by an official order from
above, but better results will usually
be obtained if the training director is
able to convince the department ex-
ecutive of the value of the proposed
training.
In order to help training directors
with this task, a study was made by
the Research Bureau for Retail Train-
ing of the difficulties and problems
encountered in trying to interest ex-
ecutives in organized department
training, and of the solutions which
successful personnel workers have
found for these problems.
the difficulty analysis
The first step in studying the prob-
lem of interesting executives in de-
partment training was to make a
442
Greene and Kinzer: Department Executives 443
TABLE 1
Preliminary tabulation of difficulties
1. Difficulties pertaining to the buyer or department manager
1. The buyer thinks he has no time to train.
2. The buyer thinks he trains, but does not.
3. The buyer does not see the importance of organized training.
4. The buyer cooperates to help the training department rather than to help himself.
5. The buyer considers training a fad which takes people out of the department and
is conducted by some one who has only theoretical knowledge of the salesper-
son's problems.
6. The buyer does not see how training can be done.
7. The buyer does not realize that, whether he wishes to do so or not, he must train
his people.
8. The buyer does not realize that following a training plan is easier than working
without one.
9. The buyer says he does not know how to train.
10. The buyer says there are no books to follow.
11. The buyer says there are no precedents to follow.
12. The buyer says training was not necessary in the past and is not now.
13. The buyer does not wish to take inventory of himself — to check his ability as a
trainer.
14. The buyer fears that after the training program is organized there will be difficulty
in following it up.
15. The buyer feels a lack of confidence in attacking a new problem.
16. The buyer says there are no good trainers or coaches in the department.
17. The buyer objects to using prepared material.
18. The buyer fears that he will not receive help with the training program.
19. The buyer feels that the training department is interfering.
20. The buyer considers training unsuitable for his department.
21. The buyer seems interested but delays in getting started.
2. Difficulties pertaining to the training representative
22. The idea of organized training is presented by the wrong type of person— by
someone who cannot stand up under the cross-e.xamination of the buyer.
23. The training representative lacks the self-assertion necessary to sell the idea of
training to the buyer.
24. The training representative lacks patience with the buyer.
25. The training representative fears the buyer.
26. The training representative lacks the ability to secure cooperation.
27. The training representative has not established a reputation for cooperativeness.
28. The training representative lacks a real understanding of the buyer's and assistant
buyer's jobs and viewpoints.
29. The training representative is unwilling to modify her plans to suit conditions.
30. The training representative has not secured the confidence of the buyer.
31. The training representative is unable to sell herself to the buyer.
3. Difficulties pertaining to the firm
32. Store executives hesitate to support training lest they upset major executives in
other matters.
33. Store executives feel that training must be checked up surreptitiously.
444
Greene and Kinzer: Department Executives
difficulty analysis of the task. Using
as a nucleus a list of difficulties re-
corded from personal experience, the
investigator collected others from train-
ing directors, personnel directors, and
certain other executives. Most of the
material was obtained through inter-
views, but in cases where this was
impossible, a list of the difficulties
already collected was sent to the execu-
tive, with a request for additions to
the list. Twelve people were reached
by these two methods, but no new
difficulties were obtained after the
ninth.
In all, 40 difficulties were listed.
There was, however, some duplica-
tion, so that when the difficulties were
tabulated, the number was reduced
to 33. It was found that the difficul-
ties could be very simply classified in
three groups :
1. Those pertaining to the buyer or de-
partment manager
2. Those pertaining to the training repre-
sentative
3. Those pertaining to the firm
This is the classification used in table
1, which represents the preliminary
tabulation of difficulties. The word
buyer is used in every case, but it
should be understood that the execu-
tive may be the head of either a selling
or a non-selhng department.
THE COLLECTION OF SOLUTIONS
The second step in the study was the
collection of solutions to the difficul-
ties which had been listed. In this,
as in most studies, there was some over-
lapping in the procedure, and difficul-
ties and solutions were collected at the
same time, ^^^^en executives were
being consulted about difficulties, the
question naturall)' arose, "\Miat solu-
tion would you suggest to this
problem?" \Mien the list of difficul-
ties was mailed to executives, they
were asked to make additions and to
give their experience in meeting any
or all of the difficulties. The matter
of economy of time, as well as of sim-
plicity of procedure, made this plan
seem advisable.
Executives interviewed early in this
step of collecting solutions stressed
the importance of showing buyers
and department heads what successful
managers had accomplished through
systematic training. For this rea-
son it was considered advisable to
interview several such managers and
obtain their arguments in favor of
organized training. It was thought
in this way to coUect a number of
selling points which training repre-
sentatives might use in interesting
executives in training, and thus to
add definiteness to the solutions sug-
gested for various difficulties.
THE RBSITME OF PRACTICES
The collection and tabulation of
solutions further condensed and sim-
plified the list of difficulties. Prob-
lems which most or all of the execu-
tives interviewed had passed over as
unimportant were omitted or incor-
porated with other related problems.
This process not only reduced the
number of problems, but also efimi-
nated one of the three groups of prob-
lems altogether, for difficulties 32 and
33 (table 1) were thought by the
majority of people interviewed to be
unimportant in a store which had
established a training department.
The result of the study was a brief
Greene and Kinzer: Department Executives 445
TABLE 2
Difficulties encountered in selling organized training
I. The buyer does not see the importance of organized training.
Suggestions
1. Cite examples of what is being accomplished.
2. Explain the advantages of training. *
3. Show him why he must train his people.
4. Show him the increased necessity of training today.
5. Test his people by questioning them in his presence.
6. Shop the department to test the training of its salespeople.
II. The buyer thinks he has no time to train.
Suggestions
1. Tell him that training saves time in the long run.
2. Tell him that you will help him to organize the training so that it will take less
time than the haphazard training he now gives.
3. First sell him on the benefit of training; then help him to organize his time.
4. Go to the next person in line — the assistant buyer.
III. The buyer thinks he trains, but does not.
Suggestions
1. Test his people by means of shoppings or questions.
2. Explain devices which are used in training.
3. Explain what a training program includes.
4. Stress the importance of having a definite recorded program which will not be
affected by changes in personnel.
5. Appeal to his vanity; make him want to improve the training he gives.
6. Cross-examine him to see what type of training he gives.
IV. The buyer says he does not know how to train.
Suggestions
1. Help him to collect the necessary facts and show him how to present them.
2. Encourage him to have confidence in himself. Tell him that organized training
is simply a new approach to an old problem.
3. Explain how a training program is prepared. Tell him that teaching material
will be provided.
4. Explain the work of trainers and coaches.
5. Suggest beginning quite simply.
6. Offer to carry the work at first. Show him how easy it is.
7. Pass over poor trainers.
V. The buyer says there are no available trainers in the department.
Suggestions
1. Size up the people beforehand and suggest someone.
2. Suggest that the buyer do it himself.
3. Remind him that the trainer will be guided and assisted by the training de-
partment.
446 Greene and Kinzer: Department Executives
TABLE 2— Continued
VI. The buyer objects to using prepared material.
Suggestions
1. Explain that the outline is a very practical help, prepared by buyer and train-
ing department.
2. Explain that one great advantage of outlines is insurance against omissions.
3. Tell him that the outline is only a guide.
4. Use the story telling method of teaching, which "goes over."
5. Give your outlines a human, interesting touch.
VII. The buyer considers training unsuitable for his department.
Suggestions
1. Explain that training is more than an ornament — that it increases the number of
sales and the number of satisfied customers. Cite examples from depart-
ments similar to his.
2. Point out the superiority of a trained over an untrained worker, no matter
what methods are used in the department.
VIII. The buyer considers training a fad which takes people out of the department. He
regards the training department as a group of theorists.
Suggestions
1. Convince him that training is not a fad, that it is beyond the experimental
stage.
2. Sell yourself on your practical ability.
3. Explain that training will be given on the floor by the regular department
staff.
IX. The buyer agrees to introduce training, but procrastinates.
Suggestions
1. Suggest a definite time for further discussion.
2. Make a definite schedule and follow it up.
3. A general executive should set a date and insist that the training program start
then.
4. By advertising, create a demand for training.
TABLE 3
The training director
The following qualities have been suggested by executives as great assets to the training
director who is trying to interest department managers in organized depart-
ment training:
1. Friendliness.
2. Genuine understanding of the buyer's and assistant buyer's jobs and viewpoints.
3. Patience.
4. Dependability.
5. Diplomacy.
6. Adaptability.
7. Self-confidence.
8. Self-assertion.
Greene and Kinzer: Department Executives
447
resume of practices in interesting
executives in organized department
training. This consisted of (I) an
introduction which explained the pur-
pose of the study; (II) a tabulation of
the objections raised by buyers and
department heads, with suggested solu-
tions; and (III) a list of qualities de-
sirable in training directors who hope
to sell the idea of training to de-
partment managers. Since the ma-
terial was prepared for the use of
training directors, the major emphasis
was placed on arguments which train-
ing directors might use, and the de-
sirable traits of character were hsted
briefly, simply as reminders. Tables
2 and 3 give in condensed form parts
II and III respectively of the resum^
of practices.
In using the resume, any training
director must, of course, judge the
practicabiUty of the suggested methods
in the light of her knowledge of the
executive and his department, of the
prestige of her own department, and
of the way organized training is con-
ducted in the store. In the words of
one executive, "the training director
must be a diplomat, not a disciplina-
rian."
SUMMARY
1. Training in the department, by
the regular department staff, is as-
suming increased importance in re-
tail stores.
2. Even when such training is a
policy of the firm, the task of selling
the idea to buyers and heads of non-
selling departments must usually be
performed by the training director.
3. In order to sell the idea of
organized department training, the
training director must meet the objec-
tions raised by department managers.
To help her to do this, the Research
Bureau for Retail Training has made
a study of such objections and of ways
of overcoming them.
4. Difficulties and solutions have
been collected from training directors,
personnel directors, and other execu-
tives by means of interviews and a
questionnaire.
5. The method of obtaining this
material and of preparing a resume
of practices for the use of training
directors, is described in this paper.
(Manuscript received December 8, 1927.)
Promotion for Factory Production
Employees
By Franklin J. Meine, Chicago
This is the second of two articles by Mr. Meine, one on transfer,
the other on promotion, for factory production employees. Here
the author's practical experience in industry is brought to bear on
the problems of proTnotioji and the value and essentials of a successful
promotion plan.
PROMOTION is here used to
mean roughly changing an
employee to a job of higher
grade, usualty, although not neces-
sarily, involving an increase in wage
rate. By a job of higher grade is
meant a job of greater value to the
company through its pecuhar impor-
tance to the company, its greater skill
or knowledge requirements, its greater
mental or physical requu'ements, its
larger duties and responsibiUties, or
its general attractiveness to the em-
ployee. The grading of jobs will be
discussed more fully later on. Pro-
motion, as the word is used here, does
not mean merely transfer or pay in-
crease alone.
This outline deals with promotion
for the rank and file of employees, and
is developed mainly from the point of
view of factory production employees.
It is applicable in principle, however,
to employees in stores, in offices, or
in banks. Promotion for executives
and for production employees to execu-
tive rank should be considered quite
separately. These latter subjects lie
outside the scope of this paper. Pro-
motion in this discussion refers to
promotion for the rank and file in
production work.
Promotion can be thought of in
terms of hiring, — with one difference,
that the one who is promoted is an
employee in the organization. This
single difference gives the promotion
process quite a different complexion.
Hiring is mainly the selection of
employees for defined duties; but
this one difference, — the fact that
the employees are drawn from within
the organization, — makes promotion
unique. It is an inside problem, dealing
with the officers of the organization,
affecting intimately the stabifity of
the organization, and having a peculiar
effect upon the employee promoted.
PURPOSE OF A PROMOTION PLAN
A promotion plan should be con-
sidered as a means to an end rather
than an end itself. One of the very
first necessities of an organization is
to develop men ; and a promotion pro-
cedure is valuable chiefly in so far as
it helps achieve this goal. A promo-
tion plan should not be cobwebbed
44S
]\Ieine : Promotion for Factor^^ Employees
449
vnth inflexible rules. Promotions
should be made in any manner in
which the individual and the company
will ultimately be benefited. This
caution should not, however, serve as a
"smoke-screen" for having no definite
promotion plan at all, nor should it
preclude intensive thinking and ex-
perimenting along these lines, because
it is only by these methods that sat-
isfactory promotion plans can be ar-
rived at.
VALUE OF PROMOTION
A definite promotion program has a
three-fold value. Benefits accrue to
three parties: (a) the organization, in
general; (b) the employment depart-
ment, specifically; and (c) the em-
ployee.
a. For the organization a promotion
plan is of value since
1. It makes for stability of or-
ganization by reducing the
labor turnover. There will
be fewer exits from the pay-
roll because employees have
opportunities for advance-
ment.
2. It engenders loyalty and esprit
de corps because of the satis-
faction felt by employees who
have had the chance their
abilities deserve.
3. It develops an organization
of employees who are versa-
tile, because most of them
wiU have had experience at
more than one job.
4. It tends to bring to the front
individuals of unusual abil-
ity, because they have worked
in a variety of situations,
have been carefully observed,
have had training and oppor-
tunity in shouldering small
responsibilities at first, and
then growing with them.
5. It acts as a selective process
by which the competent and
persevering employee gradu-
ally rises to the top.
b. The employment department
benefits specifically by a pro-
motion plan. The policy of
having regular promotions for
employees is not always easy to
follow, but when generally ad-
hered to it yields very happy
results. It may appear to mean
additional work for the em-
ployment department since at
least two, and sometimes several,
employees are affected every
time a vacancy occurs in the
higher grade jobs. But this
long sighted pohcy will usually
compensate for itself in the de-
sired result that it brings.
6. Knowledge of the fact that
it is the pohcy of the com-
pany to promote to its higher
grade jobs from within at-
tracts a higher grade of help.
Some occupations do not in
themselves offer to the am-
bitious employee much op-
portunity for advancement.
\^Tien such jobs are used as
"feeders" to positions with
chances for advancement, a
higher type of employee can
be attracted since many in-
dustrious apphcants will, for
the time being, accept posi-
tions whose requirements are
somewhat beneath their ca-
pabilities, provided that a
THE PERSONNEL JOURNAL, VOL. VI, NO. 6
450
Meine : Promotion for Factory Employees
way of advancement is open
from these positions into the
more desirable ones.
7. In this way a promotion
plan helps "sell" a job to an
employee.
8. There is always an immediate
supply of employees from
which reservoir the employ-
ment manager can draw to
fill the higher grade jobs,
usually more difficult to fill
from the outside.
9. It helps the Employment
Manager keep the wage
schedules of the organiza-
tion in line. With a pro-
motion plan in operation
there will be a close relation
between wage rates, length
of service, and grade of job.
This means satisfaction to
the employees, reward for
promotion, and avoidance of
the difficulty of paying more
money to employees of
shorter service, on the aver-
age, than to old employees
with long service.
c. A Promotion Plan has a vital
appeal to the employee.
10. It means a better job and more
money to him.
11. It shows the employee that
the management is interested
in him. If the employee
knows the management is
interested in him the battle
is half won.
12. It develops the employee's
technical or manufacturing
abiUty, giving him a wider
market for his services and
bringing him greater personal
satisfaction in knowing that
he has greater ability.
13. It provides opportunity for
self development and growth.
Next in importance in the
applicant's mind to "How
much do you pay?" is "What
are the chances of getting
ahead?"
ESSENTIALS OF A PROMOTION PLAN
A helpful approach to a formulation
of the essentials of a promotion plan
for factory production employees may
be stated thus :
Each employee is on a production
job. He wants all he can get in money,
opportunity, and appreciation. With
him, promotion is a personal matter:
it means to him what it means to you
and me. In the same sense that there
is this common basis, so too, each
individual is peculiarly unique. Each
man has his desires, interests, abifities
(latent perhaps), and his special ex-
perience and training which makes him
better fitted for some job than another.
These individual wants and abifities
point in some direction, — directions
frequently revealed by the definition
of opportunities through job analyses.
At the same time management is
constantly looking for men and women
to fill jobs made vacant either by
"lefts," promotions, new methods of
work, increase of work, etc.
With this approach in mind we may
say that a plan for regularly promoting
employees should provide for
1. Determining opportunities for
employees.
2. Determining the fitness (capac-
ity) of employees for these oppor-
tunities.
Meine : Promotion for Factory Employees
451
3. Determining employee's desire to
be promoted.
4. Determining who should be
promoted.
5. Making the promotion.
6. Rules for making promotions.
7. Determining the success of the
plan.
1. Determining opportunities for em-
ployees
Determining opportunities for
promotion is mainly a matter of
analyzing and grading jobs so that
the abler, older, longer service em-
ployees have the first opportunity
of getting the higher grade jobs.
Determining opportunities for
promotion involves in detail:
a. Careful analysis of jobs and
making specifications for their
requirements.^
b. Grading of jobs for determin-
ing promotion levels.^
c. Standardization of wage rates
for jobs so graded.^
a. Careful analysis of jobs and
making job specifications for
their duties and requirements.
^ These subjects, Job Analysis, Job Grad-
ing, and Standardization of Wage Rates
are too involved to be treated in full here.
We attempt merely to indicate their general
nature and to show how they relate to trans-
fer and promotion plans. For detailed
discussion of these subjects the reader is
referred to three special articles: (1) Kings-
bury, F. A., "Grading the Office Job," in
Administration, March- July, 1923; (2)
Meine, F., "Job Analysis for Employment
Purposes," in The Annals, November 1923,
a special number called "Psychology in
Business," and (3) "Salary Administra-
tion," the report of the Committee on
Salary Standardization of the Office Execu-
tives Division of American Management
Association, New York, 1925.
A job specification should show
the source from which an em-
ployee should be drawn for the
job. When the specification for
a job shows that an employee is
better selected from within the
working force, selection changes
from hiring to promoting. Anal-
ysis of jobs shows that in an
organization, and certainly within
departments, there is much over-
lapping of duties and quahfica-
tions of jobs and that in carefully
analyzing the requirements of
each job, promotion can be so
planned as to use more effectively
the experience acquu'ed in related
jobs in the department or in the
organization,
b. Grading of jobs for determin-
ing promotion levels. Jobs are
graded in such a way as to use
to best advantage the abihty
and experience of the employee
in terms of work requirements
and to reward him accordingly.
This facihtates promoting the
employee from the lower grade
to the higher grade jobs.
Jobs are graded in accordance
with their general value to the
company. General value takes
into account such facts as
(1) Manual skiU.
(2) Information or knowledge.
(3) Mental effort.
(4) Physical effort.
(5) Attractiveness of work.
(6) Peculiar importance of
work to the company.
After jobs have been carefully ana-
lyzed, they may be graded in the light
of these factors in round-table discus-
sion of EmplojTnent and Production
452
Meine : Promotion for Factory Employees
men; or such grading may be arrived
at by some job rating method.
At the Westinghouse Plant^ in Pitts-
burgh, many occupations and jobs were
graded into five levels as follows:
Grade "A"
Experimental work, model and instru-
ment making; high class tool work, such as
dies and the most exact jigs and fixtures;
balancing of high speed revolving parts;
operation of largest machine tools, where
responsibility is great or extreme accuracy
is required; winding of large rotors; high
class blacksmith work, etc.
This work demands a general knowledge
of machine tools, speeds, feeds, methods, and
materials, also good judgment and accuracy
without the use of jigs, and a high degree of
skill and dependability.
Grade "B"
Work requiring accuracy, general ability,
and experience, but not thorough knowl-
edge or experience required on grade "A"
work; operation of large machine tools on
heavy "repetition" work where extreme
accuracy is not required or work on machine
tools of medium size where accuracy is
required. Knowledge of speeds, feeds, ma-
terials, reading of blue prints, and the use of
gauges are required.
Grade "C"
In general, this work consists of perform-
ing some one or two operations, requiring
some accuracy, and where there is consider-
able repetition. For example, repetition
work on engine lathes, boring mills, and
screw machines. Operator should be able to
make his own "set up."
Grade "D"
Repetition work on one or two simple
operations where working to close dimen-
' Stearns, W. D., "Standardized Occupa-
tions and Rates," Industrial Management,
May, 1918.
sions is not required. This includes simple
work on drill presses, milling machines, en-
gine lathes, and turret lathes; the employee
does not ordinarily make his own "set up."
Winding rotors and stators of small and
medium size; and large field coils.
Grade "E"
Work which requires little or no previous
training, and not much skill, accuracy or
knowledge. This includes general labor
work such as handling material, hand truck-
ing, sweeping, or janitor work.
Every job in the shop is put in one of
these five grades. One section of the shop
may have Grade A engine lathe work, and
in another section the best work may be
Grade C.
In some departments, or in some
plants, perhaps, where jobs are so
related that each job can use to advan-
tage certain specific ability, training, or
experience acquired in some other par-
ticular job, a promotion chart can be
drawn up showing graphically the
advancement from one specific job to
another. An example of such a pro-
motion chart may be found on page 15
of Mr. P. J. Reilly's Bulletin on
"Selection and Placement of Em-
ployees," issued by the Federal Board
of Vocational Education. General
grading of jobs, however, is appli-
cable to a wider range of situations.
c. Standardization of v;age rates for
jobs so classified.
Grading of jobs on the basis of
their relative value to the com-
pany forms the basis of a stand-
ardization of wage rates which
aims to pay like amounts for
jobs making similar demands.
Thus, when the employee is pro-
moted, he is rewarded (when he
qualifies) with a higher wage rate
for his promotion.
Meine : Promotion for Factory Employees
453
2. Determining the fitness (capacity)
of the individual
The opportunities established for
promotion, the fitness or capacity
of the employee to take these oppor-
tunities must be determined.
Roughly it may be said that there
are two groups of quahfications
that have to be determined:
(1) Abihty to do the job.
(2) Other considerations such as:
(a) age; (b) length of service;
(c) reliability — attendance ;
(d) ability to get on with
other employees; (e) attitude
towards work, etc.
(These are not arranged in
any particular order.)
How can these qualifications be
revealed? Through (a) production
records of amount and quahty of
work, hours of work, etc.; (b) ob-
servation of foremen ; (c) interviews
with employees; (d) periodical rat-
ings on employees; (e) tests.
3. Determining desire of employee to be
promoted
It is not sufficient to know
whether an employee is quafified to
be promoted. It must also be
known if the employee desires to
be promoted. This imphes that
the employee must first know of the
opportunities available.
This may be accomplished by
posting each week a list of all
vacant jobs on bulletin boards
throughout the factory, inviting
application by employees, followed
by more description of the job in
interview with employment man.
In small groups personal soUcita-
tion may be very effective.
How can these desires be re-
vealed? Employees will make re-
quests. Foreman or supervisor
should keep in close touch with the
desires of the employee: and some
method for conveying this informa-
tion and advice to the proper place
is commended.
Interviews periodically will re-
veal desires for certain jobs.
4. Determining who should be promoted
Vacancies occur quickly, and fill-
ing them must be equally quick to
keep up the flow of production.
Therefore, employees must be pro-
vided as soon as the opportunity
occurs.
A record card giving in detail
the employee's job experience, state-
ments of his job abihty and of his
other qualifications (as suggested
above), should be provided to facih-
tate a quick decision as to which
employee of several is the most
worthy of promotion.
Lists of employees eligible for
certain jobs will be helpful in selec-
tions; also the army method of
tabbing quahfication cards for job
experience facihtates getting at pro-
motion material. Supervisors may
personally have recommendations
or through some system make
recommendations regularly on the
basis of keeping records of requests
and recommendations for promotion .
5. Making the promotion
If the promotion is such that the
employee can do his new work with
a high degree of efficiency, merely
transfer to the new job is needed.
If, however, the job to which the
new employee is to be promoted is
considerably more difficult than the
454
]\Ieine : Promotion for Factory Employees
one he is on, adequate training
should be provided. This may-
be regular job training, vestibule
school up-grading, or "apprentic-
ing" the employee to an operator
who knows the job. Taking a new
job brings with it discouragement
from not knowing how to do it, and
a fear of being fired if the employee
happens not to make good at first.
Therefore, training should be pro-
vided; and, from the point of view
of production, the sooner the pro-
moted man gets out of his "break-
ing in" period and on to a produc-
tion basis the better.
6. General rules for making promotions
(1) See list of jobs grouped ac-
cording to grades. Promote from
lower to higher grade jobs.
(2) Hire in for higher grade jobs
only in case of speciahsts, of unusual
ability and experience, or when,
after going over each promotion
card, you cannot find anyone in the
department.
(3) Do not be afraid to promote a
man even though he is making so
good on the job that you think you
cannot get another man to do as
well. This condition is apt to be
exaggerated, due to the fact that
little thought has been given to
replacement. The foreman can fre-
quently be won over to making the
change, because he realizes the neces-
sity of having more than one man
able and ready to take hold of a job.
Should the employee be penalized
by not being given the opportunity
to get ahead?
(4) At any given time, it may not
seem wise to promote an employee
otherwise well ciualified for promo-
tion, but this should be the excep-
tion rather than the rule and the
employee should not suffer from
this decision.
(5) On a particular job, it is
possible that a man of special quali-
fications for that job may be worth
as much to the company as he
could attain anywhere else in the de-
partment. Usually the better move
is to promote to the higher grade job.
(6) Apparently some men do not
want to be promoted, but
a. This should not bar a man
from being offered an op-
portunity at a later date.
b. This may be due to the
fact that management has
not succeeded in getting
its promotion proposition
across sufficiently in the
plant so that it is generally
known among the em-
ployees.
c. Elderly employees of long
service, who have been
through the game and who
have settled down on some
job may not want to
change and it may be wise
not to change them.
(7) Because a man is not quali-
fied for a grade A job should not
affect his promotion to a grade B
job. A soldier may make a good
sergeant but not a general.
(8) Some jobs will always appeal
more to some individuals than to
others.
(9) In a group of employees,
when making a promotion, care
should be taken not to hurt any-
one's feelings.
Meine : Promotion for Factory Employees
455
7. Determining success of plan
The success of a promotion plan
should be capable of measure-
ment. A statement of a success-
ful plan should show how long it
has been in operation, how many
employees have been promoted,
men and women, from what class
to what class, and number of em-
ployees who have been hired in to
fill vacancies that should have been
filled from within. A plan which
is said to be working well should be
capable of showing specific results.
Otherwise little can really be said
for it.
DESCRIPTION OF AN ACTUAL
PROMOTION PLAN
This promotion plan was developed
and used in a department where 150
girls were employed in cutting, folding,
pasting, picking up, wrapping making,
and doing-up crepe paper items.
Jobs were analyzed and specifications
made for them showing what jobs used
to advantage experience gained in
other jobs in the department.
The jobs were then classified into 3
grades: A, B, and C, grade A jobs
being of greatest value to the com-
pany.
Wage rates were standardized so
that 100 per cent of standard in each
grade of job brought in piece earnings
(in addition to a guaranteed time
rate). A— .$8.50; B— S6.50; C— $5.00.
A service record was developed
which gave a complete record of the
employee's service, both in that de-
partment and in the company so that
an employee's fitness for promotion
could be readily determined.
To keep in touch with the desires of
the employees, a small Promotion Card
was drawn up, to be carried by the
production supervisors who entered
the jobs a girl wanted and the ones
they recommended the employees for.
In the department office was kept a
Hst of girls eligible for certain jobs.
Whenever certain jobs were vacant
those girls who were in fine for them
were asked if they wanted them. In
addition, lists of vacant jobs were
posted weekly on the bulletin boards,
and employees invited to ask for op-
portunities, further details available
upon interview with the departmental
personnel supervisor.
Promotion was easily made by trans-
fer. In many cases training was re-
quired. This was accomplished by
having an instructor training on the
job and by sending girls with a requisi-
tion for training to the vestibule school.
The girls were trained and given a
certificate to show that they had
qualified in the jobs needed.
During the first six months that the
plan was in operation, July 1 to Janu-
ary 1, the number of promotions made
in this department were as follows:
July, 3; August, 4; September, 2; Octo-
ber, 4; November, 3; December, 2.
Each promotion was recorded on the
Employee's Service Record so that the
details of each case were quickly avail-
able.
LIMITS TO PROMOTION PLAN
It should be recognized first that
planning promotion is only one method
of dovetailing the working force to the
needs of production and it is only a
part of the larger policy of placement.
Jobs at the top are fewer, often,
than the supply to fill them. Conse-
456
Meine : Promotion for Factory Employees
quently, there will still be some loss in
employees leaving for whom satisfac-
tory promotion adjustments cannot be
made.
No organization should be wholly
ingrowTi. Some employees must be
drawn from the outside.
Some employees will probably have
to be taken in for certain positions
requiring training along special lines,
but these should be selected only after
the available working force has been
combed.
Idiosyncrasies of human behavior
will make the operation of a promotion
plan at times seem exceedingly diffi-
cult, if not impossible; but a plan care-
fully laid out in accordance with the
essentials outlined will work out to
satisfaction.
(Manuscript received November 22, 1926.)
I
The Selection of Graduate Assistants
By Herbert A. Toops, Ohio State University
How can the best man be selected among a number of applicants
for appointment or promotion to a university position? The
problem is in many respects similar to that of sifting applicants
for research fellowships. Fundamentally the procedures have much
in common with those required by good business management in
making major decisions as to executive personnel.
Dr. Toops has approached this question objectively, in the spirit
and with the methods of science. In this somewhat formidable look-
ing paper he makes two substantial contributions to the technique of
comparing the relative merit of competitors. To make use of such a
technique requires some investment of brains and of clerical labor:
but the returns both to the institution and to the individuals con-
cerned are far greater than the cost.
In spite of the fact that good personnel procedure now assumes that
appointment and promotion should be based on ascertainable merit
objectively determined, little has been published as to the methods
whereby an individual's merit in a number of factors can be combined
into a single merit score for comparing the relative worth of competing
applicants. The practical problem is further complicated by the fact
that usually certain data are missing or unavailable for some of the
applicants. This article develops a technique for solving both prob-
lems, and carries the reader step by step through aU the necessary com-
putations of a typical situation.
N THE selection of graduate should be objective, in so far as
assistants the following princi- possible.
pies should prevail :
The various measures of merit should
be correctly weighted according to
1. Competent assistants now on the job, their judged true importance.
who are desirous of staying longer, 5. The following objective factors are
should be retained, and if possible, be readily obtained for most students
promoted. applying:
2. All present assistants should be re- a. General point-hour-ratio in all
rated annually on the same basis as undergraduate and graduate
new applicants and be required to work to date.
compete with new applicants for their b. Point-hour-ratio to date in the
positions. department in question.
3. All measures of merit used in deter- c. Years of college work beyond the
mining relative standing of applicants B. A. already completed.
457
458
Toops: Selection of Graduate Assistants
d. Intelligence rating.
e. Years of experience as assistant.
f . Total hours of work taken in the
department in question.
In addition, the following sub-
jective factors are readily ascer-
tainable from evidence to be
submitted, preferably on a form
sheet, which the candidate gives
to those persons whom he has
requested to recommend him,
and which asks specifically for
evidence on each of these three
points:
g. Special abilities — mathematical,
statistical, shopwork, engineer-
ing, laboratory or clinical ex-
perience, etc.
h. Research and publications.
i. Attitude, purpose and ambition.
Specific points to be noted with
respect "to the above nine traits are
as follows :
a. General scholarship should be
reduced to a comparable quality-
of-work-done basis by the
formula,
Point-hour-ratio =
cumulative points
cumulative hours
One may add to or subtract from
the quotient, as desired, a num-
ber of points for membership in
certain specified "honor so-
cieties." Work done in other
colleges or under different sys-
tems must be evaluated as well
as is possible.
b. Evaluate all work in the depart-
ment in question, irrespective of
the college or university in which
taken, by the above formula.
c. Take status as to years beyond
B.A., as of end of the year during
which appointment is being
made. Drop fractions of a year.
d. The intelligence rating of appli-
cant should be recorded on a
comparable basis, percentile or
decile.
e. Record years of experience to
nearest /c year, as of end of year
during which application is
being considered. Include per-
tinent equivalent experience such
as participation in surveys, as
research clerical assistant, as
diagnostician, etc. This vari-
able covers "experience for pay
in the student's chosen career."
f . Record total hours of work taken
in the department in question as
of beginning of the year for
which appointment is being
made, if possible — but in any
event on a cornparable basis.
For example, credit under the
semester system should be mul-
tiplied by H to reduce to the
quarter system basis and vice
versa. There are some weighty
arguments for in general, taking
the square root of this variable
rather than treating it directly.
There are occasions, however,
where the value of well-chosen
work in a department does not
follow a logarithmetic increase
of proficiency, but rather a geo-
metrical one. Perhaps to treat
it as other variables, not weigh-
ing it too highly will solve the
problem.
g. Special abilities given credit
should be those of most urgent
demand in the department or
useful from the point of view of
the students' being able to carry
out an unusual thesis research,
e.g.
1. mathematical ability
2. statistics
3. shopwork
4. engineering
5. drafting
6. typing
7. clinical work
8. laboratory work
9. photography
10. stenography
11. calculating machine oper-
ation
12. mimeographing
Toops: Selection of Graduate Assistants
459
13. medical work
14. physiology
15. artistic ability, etc.
Give credits from 0 to 10, with a
distribution such that 5 will be
"about average."
h. Take into account researches
completed, researches underway,
publications, articles submitted
for publication. Give ratings
of 0 to 10 as above.
i. Take into account whether,
from all the evidence submitted,
the student is apparently serious,
and well-decided as to his career;
has overcome thus far any
obstacles; has mapped out any
educational program worthy of
the name; is able to distinguish
between scholarship and grades;
whether he avoids courses which
are difficult; and whether, in
general, he has any strong
"drive."
In each of the above three
subjective estimates, it is well
to get specific standards if possi-
ble; e.g., in h, you can decide to
"give 3 to an M.A. thesis of
average quality; 5 to a superior
M.A. thesis; 6-10 for from 1 to 5
or more publications in addition
toa5-quality thesis," and so on.
Let us emphasize the fact that all of
the different persons should he rated on
one trait before a second trait is begun.
This is in order to avoid the "halo"
effect.^ Rate all applicants on one
trait before beginning a second trait.
After all ratings of the N persons are
recorded, review the ratings of the
entire column and adjust any unsatis-
factory ones.
In case any scores are missing, either
supply for the missing score (a) the
^ The tendency to take a general liking or
disliking attitude towards a person and
letting ratings on all other traits be influ-
enced thereby.
average score of the column (table 1),
or (b) the best guess you can make as
to his probable score, assisted by a
knowledge of the scores made by the
person in question on other traits
highly correlated with the missing
score. An even better method, per-
haps, is that carried out in the example
below, as shown in some detail.
When supplying data by either of the
two above methods, it should be done
before the standard deviations are
computed.
6. It is then necessary to determine,
arbitrarily, the importance of the
several traits. Let several competent
judges each assign 100 bids among the
nine traits in question. In adjusting
bids, one should keep in mind, per-
haps, the following:
(1) Variables repeated in other
variables (having a high corre-
lation with other variables)
should receive a low weight.
(2) Variables which are subject to
error, other things being equal,
should receive lower weights
than those not so subject to
error.
(3) Variables representing an ade-
quate sampling over a long
period of time should receive a
high weight, other things being
equal, relative to a variable
which is a sampling of only a
short performance of a similar
trait.
(4) The bids should be made up
independently; i.e., without the
judges conferring during the
original distribution of bids.
(5) After each of three or more
judges independently has dis-
tributed 100 bids to the nine
traits, as much revision, before
comparing results, as desired
should be allowed.
(6) After the bids are thus secured,
a set of compromise bids should
460
Toops: Selection of Graduate Assistants
TOTAL
HOURS OF
P8YCHOLOOV
TAKEN
S-
b-C0Ot^C0«0O00-^(N— (IC— 'O — t^— 'C^Q"3<N-«*<i-'5
1,054
65,948
23
TEARS
EXPERI-
ENCE AS
ASSISTANT
S
22.7
52.41
23
ATTITUDE,
PURPOSE
AND
AMBITION
s
I^iCOCOO-^t^CCLOiOt^OOOiOOCi-^Ot^COOOCOCO
144
1,004
23
RESEARCH
AND
PUBLICA-
TIONS
g
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163
1,471
19
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05 Oi CO
t^ l^ (N
SCHOLARSHIP
GENERAL
(iNCL.
HONORS)
s
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05
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Toops : Selection of Graduate Assistants
461
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462
Toops: Selection of Graduate Assistants
be made up. These likewise
should add up to 100. In this
construction of the compromise
bid, the above first three prin-
ciples, and all other pertinent
ones, should be invoked in the
discussion, to insure that a fair
set of bids result. It may be
found, for instance, that two
ideals clash; the use of assist-
antships, etc., as rewards for
the encouragement of good
scholarship, and of their use to
obtain cheap labor for depart-
mental routine duties, for ex-
ample. It may be found
necessarj' to make some dis-
tinction between these two;
even to the extent of establish-
ing two sets of weights, and
evaluating each candidate's
merits from the two points of
view, successively. It would
seem to be good departmental
policjf, in that event, to evalu-
ate every candidate applying
for either of the two t3^pes of
appointments, for both ap-
pointments, irrespective of the
fact that the candidate applied
for only the one appointment.
Otherwise, from the depart-
ment's point of view a capable
assistant, for example, may be
lost if there are not enough
scholarships and fellowships
"to go round;" while from the
student's point of view, often
he will find the alternative
position offered him to be very
acceptable.
Let these compromise bids be known
as /3i, /32, /S3, . . . (39. Then the equa-
tion for combining the scores which
will truly weight the several traits in
these proportions, is :
/ = -X: + - X, +
+
(1)
7. Find 2X and SA'' for each column
(table 1, which shows the data for 23
candidates for assistantships in Psy-
chology at O. S. U.), and record in two
rows, correspondingly labeled, at the
foot of the several columns. This
may perhaps be most readily done by
the 1 — A' method, 2 using a Monroe or
other calculating machine. An add-
ing machine may do, but it will be
slower, and will be more labor to
check results. Repeat the operation
for a check.
Solve the standard deviation, if de-
sired for other purposes, of the several
columns,
v/
N2X' - (SX)«
N^
(2)
In table 1, we have not found a- itself
but <r^, i.e., formula (2) before extract-
ing the square root, and have pro-
ceeded to find
9. Find, to three decimal places, values
^£ Pi P2^ p» £^j. ^jj traits in which
X's have no decimals; to two decimal
places if X includes one decimal as in
variables 1, 2 and 8.
a. First find <r^ =
iV*
but leave as an unresolved frac-
48.97
tion; e.g., o-i*
484
(It will
be noted that the decimals of the
numerator enter by reason of
original data possessing deci-
^ This method is as follows:
(1) Set up a "1" in a left hand column
(item counter) of calculating machine.
(2) Set up X in extreme right hand
columns of calculating machine.
(3) Crank X times. If decimal place
is maintained throughout, left hand half of
answer window will yield SA', and right
hand half 'ZX'^ when all cases have been
similarlv entered.
Toops: Selection of Graduate Assistants
463
and
mals. This method involves no
"decimals to be dropped.")
b. Find
/
/32 • N''
iV2X2 - (SX)2 <r
(3)
It will be noted that this method
does not involve any decimals
until the next to the last opera-
tion, just previous to extracting
the square root. In table 1, — -
is recorded as an unresolved
fraction and also again as —
For example
ft'
= (8)2 X
_1 30976
48.97 ~ 48.97
484
- = 25.15
10. Set — in keyboard of Monroe. Multi-
ply all Xi values (of coliunn 1) suc-
cessively by it and record products,
in full (i.e., to three decimals) at
proper place in appropriate column of
table 2. Just a few forward or back-
ward turns changes one multiplier to
a
the next, the constant multiplier —
remaining constantly in the keyboard.
11. Find SX-- and record at foot of table
1 in appropriate columns. Thus
2Xi— = 70.1 X 25.15 = 1763.015.
Retain all decimals.
SX
12. Find the average, Mz = -—- for each
N
trait. Note that N varies in the
several columns, due to variable
amounts of missing data. Record to
nearest third decimal place.
/3
13. Find .1/ ■ - for each trait and record at
foot of table 1. Thus .Vi •- = 3.186
X 25.15 = 80.128. Record to nearest
third decimal place.
14. Do all other variables similarly.
Find the various sums of these table 1
sums as indicated by short column in
lower right hand column of table 1.
15. Add all columns of table 2. Each sum
should check according to the follow-
ing formula:
5, = 2;^^X = ^^2X. (4)
0-1 cri
in which SA'i is obtained from table 1.
Thus: .S'l = 1763.015 (sum at bottom
of column 1, table 2) = 25.15 X 70.1.
Inasmuch as the products in step 10
were recorded in full, this check holds
absolutely, as indicated in the above
examples. By substituting appro-
priate subscripts, the formulae for
similarly checking the other columns
of table 2 are available.
16. If above checks do not hold, recom-
pute those columns of table 2 which
are in error. When correct add all
horizontal rows and record sums at
right hand end of the respective rows
in a column at the right, column 10
of table 2, — each entry of which is
later known as an Sio sum. Add this
coliunn 10, calling the sum of the sums
of the column, T. T, in this problem,
has the value, 8982.707.
17. Then the following check should hold
exactly :
r = 5i + 52 + . . . + S,
Or, 8982.707 = 1763.015 + 3128.958
-^ . . . + 304,606 = 8982.707. If
this check holds, the sums of step
10 are the correctly compounded
weighted totals which rank the vari-
ous applicants in order of relative
merit as to fitness for the positions
available, if no scores are missing.
We have supplied the missing prod-
ucts of table 2 by estimating each
464
Toops : Selection of Graduate Assistants
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B<
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W
Toops: Selection of Graduate Assistants
465
missing product by the following
formula :
fe-)^
S^ - (^mi + /3™, + • • •)
X
[«..., - -s (; • m) + C"^; • «..
+ — A/.. +
■■):
+ — M„j (5)
In which,
mi (subscript) means ''of the first missing
entry" of a given person such as A.
rrii (subscript) means "of the second miss-
ing entry" of a given person, A.
Whence, accordingly.
fex )
Vmi '/
(fe ^')
means "the first missing
A product of the type,
- • X, of a given person,
or
A, occurring in a row of
table 2;
means "the first missing
table 2 product for per-
son Q," or "the one
under consideration;"
and in table 2 happens to
be the Trait 1 score, gen-
eral scholarship;
means "the first missing
B table 2 product for per-
son B;" and in table 2
happens to be the Trait
5 score, intelligence.
/3„, is the compromise bid of impor-
tance for the missing trait being sup-
plied at the moment; 8 in case of a
Trait 1 missing score; 15 in case of a
Trait 5 missing score.
-f |8„) ; or in this case 8 + 13 + 5 -f 15
+ 15 + 12 -f 12 + 12 4- 8 = 100.
It is always a constant, "the total of
the compromise weights." (/3,„, + |8^
+ . . . ) is the ''sum of the compromise
weights corresponding to the several
missing traits in the case of the person
under consideration;" in considering
Q who has Trait 1 missing the series
consists of the weight of one trait only,
and so the parenthetical expression has
the value, 8. B has only trait 5 miss-
ing and so the expression again is made
up of only one weight, that of Trait 5,
or 15. If any person had both Traits
1 and 5 missing, and no others, the
value of this expression would be
(i3i + ^s) = (8 + 15) = 23.
SioA is the sum in column 10 of table
2, recorded for the person in question,
A, a quantity which is too small due
to the lack of the products from the
missing scores; for person Q this sum
is 317.827; and for B, 335.660.
S- -M is a constant, "the sum of all
cr
.3
the means tunes their respective -
<r
weights; i.e., in this problem is equal
to
- M, + - M, +
+ - Mi = 405.486
as shown by the lowermost right hand
entry of table 1.
M
mi 1^ ■'■'-'■ m-, 1^ •
Cm
is "the
sum of all the - M products which
(T
correspond with the missing scores
for the person under consideration
at the moment." Thus for Q, the
parenthetical expression consists of
only one such product ^ Mi= 80.128,
since only this one trait is missing for
466
Toops: Selection of Graduate Assistants
Q; for B also only one such trait is
missing, and the corresponding prod-
uct, - 3/5 = 65.818 which is used
in the formula; if B had had both
Traits 1 and 5 missing, the paren-
thetical expression would have been
(80.128 -f 65.818).
^ il/,„, is "that product of this
type corresponding to the trait under
consideration at the moment and for
which a product is being supplied;"
it is readily read off from the last row
at the foot of table 1 ; when supplying
any person with a Trait 1 product, its
value is - Ml = 80.128; when supply-
0-1
ing any person with a Trait 5 score its
value is 65.818.
Let us now consider person Q who
is lacking a general scholarship record,
Xi. Here /S,„. = /3i = 8 (table 1);
Sio = 317.827 (from table 2, row Q,
column 10); and S- -M = 405.486
a
(from table 1, last row, column 10);
and ^ Ml = 80.128 (\sLst row of
table 1, column 1).
V'' /Q
100-8
[317.827 - 405.486 +
80.128] + 80.128 = — (- 7.531) + 80.128
= - 0.654 + 80.128 = 79.474
which is the value to be added to Q's
Sio score in column 11, giving us
317.827 + 79.474 = 397.301.
Whence, Q's corrected score for column
11, is therefore 397.301. If we want
to make the corresponding estimate
of Q's Xi score we divide 79.474 by
— , i.e., by 25.15 and obtain a point-
0"!
hour-ratio of 3.16 (a trifle better than
average B marks which are represented
by a point-hour-ratio of 3.00), as his
probable X-score.
Let us correspondingly set up the
equation for B, D, T, V, four appli-
cants from other universities whose
intelligence test scores were un-
attainable.
(^^0^ = 1-5^ [335.660-405.486 +
65.818] + 65.818 =
65.111.
B's product in column 11, table 2, ac-
cordingly becomes 335.660 + 65.111 =
400.771.
15
[246.204 - 405.486 +
(^.-'%-
100-15
65.818] + 65.818 =
49.322.
D's product in column 11, table 2, ac-
cordingly becomes 246.204 + 49.322 =
295.526.
+
(^^^0^=1^ [319.367-405.486
6.5.818] + 65.818 =
62.235.
T's product in column 11, table 2, ac-
cordingly becomes 319.367 + 62.235 =
381.602.
(^^•)^-T5S^5l^^'^'-«'^«« +
65.818] + 65.818 =
45.713.
Vs product in column 11, table 2, ac-
cordingly becomes 225.757 + 45.713 =
271.470.
If we desire to supply an X^ score for
the above four persons, we merely
divide the — Z5 products respectively
by ^ = 7.672 and obtain:
XiQ = 8.487 (since this unit is "nearest
decile" this is the equivalent in per-
Toops : Selection of Graduate Assistants
467
centiles of an 85-percentiIe score).
This would be recorded as an "8" in
table 1.
Xij^ = 6.429 (the equivalent of 64-per-
centile). This would be recorded as a
"6" in table 1.
Xij, = 8.112 (the equivalent of 81-per-
centile) . This would be recorded as an
"8" in table 1.
Xsp. = 5.958 (the equivalent of 60-per-
centile). This would be recorded as a
"6"intablel.«
In order that the operation of for-
mula (5) may be clear let us assume
that A's Xi and X2 scores are both
missing. In that event /Sioa would
be reduced by (70.420 + 117.630) =
188.050 or the Swa in that event would
have the value 201.705.
(^m,+0m,+ . . .)='(^l+/32) = (8+13)=21
Si- ' M) = 405.486, as before
(X
/5m, ^mj 81 62
— M„^ + — iW^j + • • • = - Ml + - M2
= (80.128 + 136.059) = 216.187
When supplying first for Trait 1, (3^
= )3i = 8; when later supplying for
Trait 2, /3„,, (always the weight of the
* This procedure assumes the following :
a. We shall supply for a missing product
that product which would result if we give
the person in the missing trait the weighted
average <r-position which he makes in all
the traits which are present.
b. That few scores are being supplied
so that the error, made in taking the <r and
mean of a trait which has one or more
missing scores, as the standard deviation
and mean which would result if all the data
were available, is negligible.
It will be noted that we may secure
almost as good results by substituting for a
missing - X product of any column, the
trait under consideration) = ^2 = 13;
and, correspondingly — [M^^ = 80.128
and 136.059, respectively. Then, the
predicted products are :
64-
—-— - [201.705 - 405.486 +
100-21 ^
216.187] + 80.128 = 1.256 + 80.128 = 81.384
(H ■
13
,<T2 "V. 100-21
[201.705 - 405.486 +
216.187] + 136.059 =2.042 + 136.059= 138.101
The probable Xi^ score is accordingly
81.384
^- , = 3.2. And the probable Z2A
. 138.101
score IS - = 3.5, Both of these
estimates are higher than the actual
scores 2.8 and 3.0 respectively, indi-
cating that A was weaker in both
general and departmental scholarship
than in the general run of the seven
remaining traits.
18. Arrange names of applicants in order
of decreasing scores as per operations
(16) and (17) above.
The above procedure, (1) to (17),
truly weights the several traits in the
proportions /3i, 182, etc., which Kke
multiplication of the X's would not do.
It should be remembered that adding
the gross scores on the nine traits does
not weight the traits equally bui rather
directly according to the standard devia-
tions of the several variables respectively..
To multiply the gross scores by j8i,
/32, etc., then accordingly weight the
mean such product or (- ^-^ ) found in the
last row of table 1. We would be compelled
to make this assumption if all of a person's
scores were missing, for example.
468
Toops: Selection of Graduate Assistants
variables not in those proportions but ^ x ^ ^^^ ^i. • • *
,, . ,, . ., ^ constant term, — — the omission of
rather in the proportions, pi en; pi a; ai
etc. It is only by multiplying the gross the constant term does not affect the
TABLE 3
The distribution of 100 bids of relative importance to each of nine trails by three judges,
and the result of the compromise
COMPBOIUSB
BIDS = 0
1. Scholarship (General)
2. Scholarship (Departmental) ,
3. Years Beyond B. A
4. Special Abilities
5. Intelligence
6. Research
7. Attitude
8. Years as Assistant
9. Hours in Psychology
BIDS OF
BIDS OP
BIDS OF
JT7DGE A
JUDGE B
JUDGEC
10
10
5
15
15
10
5
5
7
15
15
15
15
10
12
5
5
20
10
15
15
15
15
8
10
10
8
100
100
100
8
13
5
15
15
12
12
12
8
100
D
21
V
F
K
23
22
20
Q
13
1
W
7
H
14
U
8
N
15
L
9
A
16
M
10
I
17
1
G
11
R
19
18
12
E
250-274 .275-299 300-324 325-349 350-374 375-399 400-424 425-449 450-474 475-499 500-524 525-549
Fig. 1. Distribution of Final Corrected Weighted Scores
6 3-
scores by — , -, etc., that the traits weight which the variable receives in
are truly weighted according to the n^u i^ ' r .i j . • x- i-
o» 1 T 1. X 1 1 -The result of the determination of
p s alone. Inasmuch as standard ,, . • , . • ,
Y the compromise weights is shown in
scores differ from — by merely a table 3.
Cl
Toops : Selection of Graduate Assistants
469
The final order of the candidates is
shown in table 4. This is the order
in which they will presumably be
appointed. This order is rearranged
from column 12 of table 2.
The plotted distribution of final
corrected weighted scores is shown in
figure 1.
TABLE 4
The final order of the candidates, as deter-
mined from column 12 of table 2
RANK
(1 = best)
PERSON
REVISED FINAl
SCORE
(COLUMN 11)*
1
P
540.705
2
c
519.142
3
0
493.055
4
s
466.752
5
E
457.372
6
J
433.934
7
W
423.220
8
U
423.075
9
I.
422.422
10
M
419.497
11
G
405.752
12
B
400.771
13
Q
397.301
14
H
395.822
15
N
394.690
16
A
389.755
17
I
387.637
18
T
381.602
19
R
351.459
20
K
338.482
21
D
295.526
22
F
275.121
23
V
271.470
* Obviously the decimals in this column
are of no significance and may be dropped;
they are here recorded so that ready identi-
fication of them in table 2 may be made.
Appendix I shows the method of
derivation of the formula for supply-
ing the missing data.
Appendix II shows a proposed
"recommendation sheet," to be printed
and sent in the desired quantity to
applicants to be distributed by them
to persons qualified to recommend
them, who will in turn mail them
directly to the college authorities.
In addition to the nine traits above
treated, it would seem desirable in
the future to add another variable
"Freedom from special disabilities
and handicaps" in which a score of
10 would mean "complete freedom
from special disabilities," while 0
would mean "a maximum amount of
blindness, deafness, nervousness and
other health or personality and emo-
tional defect." This is the place
where debits for age, immaturity,
physical defects, or other special or
generahzed defects can be taken into
account. Had this trait been used in
the example given, it would have
changed the final standing somewhat
of at least two of the applicants who
were, however, among the poorer ones
who will not be considered for appoint-
ment in all probability. Obviously,
the supply of applicants must be
greater than the demand if selection is
to take place, and the method accord-
ingly be used.
With the fist of table 4 at hand, this
may act in the same capacity as the
"preferment hst" of the civil service
from which all appointments may be
made to fill vacancies arising from
resignations, dropping out of school,
and the like, and for increasing the
force of assistants. It is accordingly
not necessary to review the original
data upon each occasion when the
question of an additional appointment
comes up.
{Manuscript received November 23, 1927.)
470
Toops : Selection of Graduate Assistants
APPENDIX I
Dbrivatiox of a Formula for Supplying
Missing Scores
Let X„^ be a missing score of person A
in trait m, one of the n traits
collected in common on all
persons so far as data are
available.
z„. be the standard score position
of this missing score.
If now we assume that we shall supply for
A on variable m, the weighted average of
his standard score positions on all the traits
present, this allows us to define Zm^ as :
/3l2l^ + 02Zi^ 4- . . . •
^•"A = /3i + ^2 +
(1)
Where /3i, ft, are the compromise bids,
as above defined, on
those traits present in
A's scores.
zi, 22, are the standard scores
on those traits present
in A's scores.
Or, stated differently, for later use,
(PiZi + 02Z2 + ) = (0iZi + PiZi +
+ ^n2j - i'mZm (2)
and,
Oi+ft+ )
= (^1 + /32 + +0j -0m (3)
Where /3m is the compromise bid for that
trait missing (m) among A's
scores; while z^ is the corre-
sponding standard score of A's
missing score.
Now
Whence
z =
X - M
(4)
Zm . =
Mm X„
M„
= ^ • (5)
If we substitute (5) in (1)
X„^ M„ Pizi^ + 0iZi^ +
/3i + ft +
Or,
X„. M„ ftzi. +ftz2. +
Tm <fm
+ ^2 +
If we multiply (7) by 0m, we have.
- Z„^ = - Mm + 0m X
(6)
(7)
/3l2i^ + ftZ2^ +
^l + ft +
(8)
which is an equation for the table 2 miss-
ing product; not a very useful one, however,
since expressed as a function of standard
scores, which are not available. We may
substitute (4) in (8), and
/3„
X„. = — Mm + 0mX
- (Xj^ - Ml) + - (X,^ - M,) +
may be i
\ o \ .
This
-f- Pj -j- •
•e written,
0m ,
r - —
'■m A —
M„ + -
0m
+ ^2
+ •
....
[e-
4.^'X
A +
\
I
- (^-^ M. + ^^ M.
\0-l 0-2
+ •
•)]'
(9)
X
(10)
In (10) then we have an expression, in terms
of quantities readily ascertainable from
tables 2 and 1, by which we may supply the
missing score, provided we assume that
(a) The standard deviation of variable
m, with one or more of the N scores
missing may be used in lieu of the
standard deviation of all the meas-
ures; an assumption which is juati-
Toops : Selection of Graduate Assistants
471
fiable if the scores supplied are few
in number and if the missing scores
are not a biased sampling of the
N scores of variable m.
(b) Similarly the mean of the scores on
the m variable may be used without
appreciable error to stand for the
mean of all N scores. This assump-
tion is a fair one under the same
circumstances as the above.
The above formula can be made some-
what simpler from the point of view of
practical solution. For example,
e
X,. + - X,
^ 0-2
+
)-
5io^ (11)
where *Sio^ is the sum recorded in column
10 of A's present scores, and is too small by
at least the amount — ^ Xmx. We may,
likewise, write,
— Mn
(12)
Equation (3) then becomes
(/3i + ^2 + ) = .S^ - /9m (13)
Substituting then, equations (13), (11) and
(12), respectively in (10), we have
/S„
X„, = — M„. +
/3«
S& - Pr.
[^'•--^(;«) + -^
(14)
It is now only necessary to make equation
(14) general enough to allow of more than
one of A's scores to be missing. Let us
designate any nimaber of A's missing scores
■ •) and
by the series, (X„ + X„, + •
let Xm, be the score which at the moment
we are seeking to replace. Then, it will be
noted, by reference to formula (10) that the
new notation will affect only, so far as nota-
tion goes, the two expressions,
= (/9i + /32 + )
and
/9.
e
Mm = { - Ml + - Mi +
0-2
)
so that,
+
Pmi Pmt
— Z„, = — M„
Pmi
S0 - (0m, + Bm, +
X
+
(~Mm,+ —Mm,+ )
\<T,n, ' <^«2 /J
(15)
Formula (15) then allows us to substitute
for any missing table 2 product. Having
found the value, ^^ ^m._^, and the value
— Xmj^ in similar fashion if a second score
is missing, and so on, we add these to the
SioA score to obtain a weighted index for
comparing A with his fellow applicants.
If we are interested in the score which
should be filled in table 1, we may readily
find it by dividing the result of formula (.15)
by ^.
ffml
APPENDIX II
(Front)
Recommendation Blank
application for assistantship
ohio state universitt
It is a well-known fact that "general
recommendations," written to no particular
point, are of little value unless one knows
intimately the writer of the recommenda-
tion. This intimate acquaintance is lack-
472
Too PS : Selection of Graduate Assistants
ing in probably a majority of recommenda-
tions for assistantships, scholarships and
fellowships. In order, then, that our
recommendations may be more useful will
you not please give specific evidence of the
below named candidate's fitness and im-
fitness for the position specified on the
special points noted below, writing your
answers on this sheet and returning same
directly to this office, without allowing it
to be seen by the candidate, by not later
than March 15. We do not desire "general
testimonials;" be as specific as possible; e.g.
"applicant computed a new learning curve
equation;" "elected to Phi Beta Ivappa at
the end of his junior year;" "invented a
machine for ....;" "has paid his own
way through college and in addition sup-
ported mother and sister;" has taken
— hours of work without credit so as to
be able to carry through a certain program
(specified) of study which he has embarked
upon;" etc., etc. Candidates are urged to
follow up their requests for recommendations
to see that their recommendations are sent to
this college by the date specified, March 15.
Name of candidate (1 )
Applying for (2) in (3)
Department or
What can you Bay, specifically (concrete
evidence) about the applicant's fitness
and unfitness in:
(Write answer in space below question)
1. General Scholarship? (Scho-
lastic Honors)
Do not
write in
this column
2. Scholarship in the Department
for which Applicant is Apply-
ing?
3. Years of College Beyond
Bachelor's Degree
(Back)
4. Special Abilities (useful for
this position) : e.g. unusual
statistical or mathematical
ability, shopwork, engineer-
ing, laboratory or clinical ex-
perience, teaching, travel,
drafting, typing, stenogra-
phy, photography, artistic
ability, calculating machine
operating, mimeographing,
grading papers, scientific
background, etc., etc. accord-
ing to the position applied
for
5. Intelligence. (Quantitative
score, specifying units used)
What can you say, specifically (concrete'
evidence; about the applicant's fitness
and unfitness in:
Do not
write in
this column
(Write answer in space below question)
6. Research and Publications,
Research Promise
7. Attitude, Purpose, Ambition,
Study Program
Years of paid experience in
chosen field. (Evaluation of
its amount and value. As-
sistantships, etc.)
Total Hours Taken in Depart-
ment named at blank (3)
above
10. Special Disabilities (of health,
character, or personality
traits, lack of basic founda-
tion, etc.) Specify also any
weaknesses of applicant
which he should be helped to
overcome
Additional Remarks:
Signature
Address
Date
Do not give this to applicant. Return it
directly to the office of the Graduate School,
Ohio State University, Columbus. Ohio.
The Minnesota Mechanical Abih'ty Tests
By L. Dewey Anderson, Bureau of Educational Experiments, New York
Mr. Anderson describes three tests which were developed in the
course of the research on mechanical ability conducted at the Uni-
versity of Minnesota under the auspices of the National Research
Council. These tests,- — the Minnesota Assembly Test, the Paper
Formboard Test, and the Spatial Relations test,' — were developed
to the point where their individual reliability was high. Their valid-
ity as a battery ivas exceptional when compared with objective
measures of school shop work as a criterion.
It is to be hoped that industrial psychologists will not overlook
the splendid leads which this important research has made avail-
able to them.
THE quality of tests suitable for
industrial use has not improved
at a pace consistent with the
increased demands for psychological
measurements. Tests of low reU-
abiUty and unproven validity are
found today in the placement program
of many companies. Both the prac-
ticability and economy of using these
unimproved tests are open to question.
It is the purpose of this article to
describe three tests, which have been
made highly reliable and which have
a good, an already demonstrated, and
a statistically sound validity. It is
felt that these tests will be of advan-
tage to industry in that they wiU give
to the industrial psychologist a reli-
able means of measuring mechanical
ability.
The tests were developed during the
years 1924 to 1927 at the University
of Minnesota by a research organiza-
tion subsidized by the Committee on
Human IVIigration of the National
Research Council. A complete re-
port of this research is being pubUshed
in book form.^
The research staff worked with two
purposes in mind: to develop tests
with a high degree of reliability, i.e.,
tests which would give essentially the
same scores for an individual if he
were re-tested; and to demonstrate
how accurately these tests would give
an index of an individual's mechanical
ability in an experimental situation.
No mention will be made here of the
techniques used or specific results
secured, except to state that every
effort was put forth to make each of the
tests reUable by (1) adding items, (2)
changing time Umits, (3) revising
directions and (4) re-ordering the
items within a particular test. In
1 "Mechanical Ability." By Anderson,
Toops and Ulvin. University of Minnesota
Press, 1928.
473
474
Anderson: IVIechanical Ability Tests
order to measure validity the test
scores were checked against a school
criterion of mechanical shop success.
Tliis criterion was both reUable and
objective. It was independent of
teacher ratings. 1'he tests were found
to give as high predictions of mechani-
cal shop success as those given by
intelligence tests in measuring aca-
demic success. Detailed data con-
cerning the methods of administra-
tion, reliabilitj'' and validity of the
three tests are included in the book
already referred to.
THE MINNESOTA ASSEMBLY TEST
The test that has probably been
used most frequently as a test of
mechanical ability in the past decade
is the Stenquist Assembly Test, de-
veloped by John L. Stenquist about
1914. This test was used widely
during the World War as an index of
an individual's mechanical aptitude.
This pioneer attempt to devise a suit-
able test of mechanical ability re-
sulted in a measure which gave good
results in many situations, and at the
time of its compilation had a good re-
liability. Since the original test does
not approach the standards set up in
other fields in reliability or consist-
ency, a revision was made. That
the two tests might be distinguished
readily, the new form was called the
Minnesota Assembly Test. In brief,
this test consists of a number of
mechanical devices which have been
taken apart; the subject is instructed
to assemble the parts of each device,
and the accuracy with which he does
this is an index of his mechanical
ability.
The original Stenquist Test con-
sisted of ten items. Since reliability
is dependent in a large measure on the
length of the test when suitability,
objectivity, etc., have been taken into
account, we added twenty-four to
the original ten and made substitu-
tions in two cases where the article in
the Stenquist series could not be
secured. This gave us a test of thirty-
six items as follows :
Box A
Item
1. Expansion nut
2. Hose pinch clamp
3. Hunt paper clip
4. Wooden pinch clothes pin
5. Links of chain (6)
6. Bottle stopper
7. Push button door bell
8. Bicycle bell
9. Corbin rim lock
10. Coin purse
BoxB
Item
1. Safety razor
2. Monkey wrench
3. Ring stand clamp
4. Test-tube holder
5. Spark plug
6. Inside calipers
7. Electric plug and wire
8. Clover leaf coin purse
9. Flat iron handle
10. Mouse trap
Box C
Item
1. Haemeostat
2. Die holder
3. Pliers
4. Electric light socket
5. Wing nut
6. Glass drawer knob
7. Rope coupling
8. Kettle cover knob
9. Lock nut
Anderson: ^Mechanical Ability Tests
475
10. Fork magneto-post
11. Petcock
12. Hose clamp
13. Radio switch
14. Pencil sharpener
15. Air gauge valve
16. Metal pencil
In the selection of the added items,
care was taken to include items which
would give a range wider in difficulty.
Through this precaution the test was
made more suitable for both younger
4. Number of parts correctly assembled
5. Number of parts correctly assembled
and weighted on the basis of ten
A statistical analysis indicated that
the fifth method, namely, "number of
parts correctly assembled and weighted
on a basis of ten" gave a much greater
reliability and took only a fraction of
the time taken by the Stenquist
method. The coefficient indicating
the reliability of the test is 0.9-i (odds-
FiG. 1. Minnesota Assembly Test Box C (Objects Ready to be Assembled)
and older subjects than the original
test.
In order to make the test easier to
score and at the same time render the
scores more objective, the test was
given to a group of 217 seventh grade
boys and their solutions were scored
in the following ways:
1. Stenquist's method of arbitrary scores
2. Number of objects correct or nearly
correct
3. Number of objects entirely correct
evens coefficient treated by the Brown-
Spearman Prophecy formula).
The method of administering the
test was also modified. Stenquist al-
lowed a certain amoimt of time for the
subject to complete the entire box,
setting the time so that all but a few
would finish. This method of timing
is satisfactory only for tests in which
the items are scaled in difficulty.
Some subjects may spend consider-
able time on an item occurring early
476
Anderson: Mechanical Ability Tests
in the series. Consequently they will
receive much lower scores than the
individual with etjual ability who
passes on to the items that he can
solve. To obviate this factor, time
limits were set for each item in the
series. The examiner is required to
call out at prescribed times, "Go to
Object 2," "Go to Object 3," etc.
A shortened form of the test con-
sisting of two ten-item boxes, which
of course has a lower rehability than
the longer form, was compiled for use
in test programs where the saving of
time is imperative.
THE PAPER FORMBOARD TEST
Test 7 of the Army Group Examina-
tion Beta, Form O, for use with illit-
FiG. 2. The First Item in the Paper
FoRMBOARD TeST
(The dotted line in the large figure indicates
how the small figures would fit into it)
erates, is similar in plan to the usual
formboards. In each item there is a
large figure and two or more smaller
ones, which are segments of the large
one. The subject indicates by draw-
ing Unes in the large figure how the
small ones could be fitted into it.
This test formed the basis for the
Minnesota Paper Formboard tests,
Series A and B. Two four-page blanks
were constructed consisting of 56 items
each, the items deing arranged in order
of difficulty.
This test has a high reliability, 0.90,
and gave the same index of efficiency
in the prediction of shop success as the
Minnesota Assembly Test. The Paper
Formboard requires fifteen minutes
for each series, and is scored by the
use of stencils.
THE SPATIAL RELATION'S TEST
Dr. H. C. Link, while connected
with the AMnchester Arms Company,
devised a formboard test which had
two advantages. The test consisted
of two cut-out boards and one set of
blocks. The blocks were placed in
one board by the examiner and the
board turned over on the table so that
the blocks fell out. The subject then
placed the blocks in the second board,
the advantage here being that the loca-
tion of the blocks on the table was the
same for all subjects. The second
advantage lay in the fact that the test
combined discrimination of both form
and size. For each form in the boards
there were three different sizes of
blocks. Thus, it was necessary for
the subjects to make their judgments
on the form of the block as well as on
its size.
This test, however, is not long
enough to give a high reliability. In
the Minnesota revision two pairs of
boards were made, each containing
fifty-four cut-outs. The principle of
inverting the ))oard in order to secure
a standard arrangement of blocks was
discarded and in its place was sub-
stituted the practice of using boards
with no back base. When the board
is lifted from the table the blocks fall
through the cut-outs onto the table.
This method, has an advantage over
the Link method, since it does not
invert the position of the blocks. This
Anderson : ^Mechanical Ability Tests
477
test has the lowest reliability of the
three tests here described, but has
approximately the same validity.
The fact that these tests have the
same validity as measured by correla-
tion coefficients does not mean that
they are measuring the same abihty.
The lowness of the intercorrelations of
the test scores indicates that the tests
are measuring different aspects of the
abihty which we designate roughly as
VALIDITY OF THE BATTERY OF
TESTS
In order to determine the predic-
tive power of these tests when used
together as a battery, the scores in
shop success were divided into six
classifications and labelled A, B, C,
D, E, and F; A being a high and F a
low score. The test battery scores
were treated in the same manner.
Fig. 3. The Spatial Relations Test. Examiner Removing Board from Table in
Preparation for the Subject to Place the Blocks in the Other
Board Which Lies Directly Before Him
mechanical abihty. The existence of
low intercorrelations indicates, that
by combining the tests into a battery
by multiplying the scores of each test
by constant weights and adding the
results for each individual a higher
validity coefficient may result. In
the w^ork at ^Minnesota this was done,
and it was found that the prediction
of the battery was considerably greater
than that of any single test.
Upon analysis the following results
were obtained:
1. Fifty per cent of the cases were
located exactly, that is, the boys with
test scores of A received shop suc-
cess rankings of A, the boys with test
scores of B received shop scores of B,
etc.
2. Forty-five per cent of the cases
were located one position away from
absolute accurate position, that is^
478
Anderson: Mechanical Ability Tests
the boys with test scores of A re-
ceiyed shop success scores of B, the boys
with test scores of B received shop
scores of either A or C, and the boys
with test scores of C received shop
scores of either B or D.
3. Five per cent, or the remaining
cases, were located two positions away
from absolute position, that is, the
bovs with test scores of C received
shop scores of either A or E, and so
on.
Because of the very definite success,
as shown by the above figures, in pre-
dicting capacity for success in me-
chanical shop courses, it is important
that the vahie of these tests should
be determined in actual industrial
situations as well.
(Manuscript received February 1, 1928.)
\
Book Reviews
TOBACCO AND PHYSICAL EFFICIENCY
By Pierre Schrumpf-Pierron, M.D. New York: Paul B.
Hoeber, 1927. Pp. 134
Reviewed by Max Freyd
This is a companion volume to O'Shea's
"Tobacco and Mental Efficiency," although
it is very much briefer and confines itself
strictly to a comprehensive summary of
research findings. Both volumes are pub-
lished under the auspices of the Committee
to Study the Tobacco Problem, an inter-
national group including in its membership
a large number of scientists.
The chapters in the present volume are
short and very readable. An annotated
bibliography of close to 700 titles is in-
cluded.
We learn from this volume that tobacco
smoke contains these poisonous sub-
stances,— pyridine, thiotetrapyridine, iso-
dipyridine, prussic acid, pyrolin, ammo-
nia, collidine, formaldehyde, and carbon
monoxide. Luckily, however, these sub-
stances occur in minute quantities, and
their harmfulness for very heavy smokers
is minimized through a gradually estab-
lished tolerance. Among the harmful
effects of excessive smoking are, — head-
aches, insomnia, heightened blood pres-
sure, laryngitis, partial impotence, lapses
of memory, difficulties of utterance,
weakening of vision, and trembling. These
usually disappear upon renouncing the habit.
Small doses of nicotine increase the
peristaltic movements of the stomach and
intestines, but, on the other hand, tobacco
smoke inhibits the secretions of the salivary
glands.
Opinions differ on the health of workers
in tobacco factories; modern working con-
ditions, however, are such that no especially
harmful effects can be expected.
This is a volume which should be pored
over and heeded by every person who uses
tobacco to excess. It is to be hoped that it
will not be used as ammunition by re-
formers, who will ignore the social benefits
of tobacco for the light smoker.
INDUSTRIAL EDUCATION— ADMINISTRATION AND SUPERVISION
By H. J. Smith. New York: Century Co., 1927. Pp. 334
Reviewed by H. C. Link
The author wastes no time discussing
the problem of industrial education or
trying to define its scope and limitations.
These matters he takes for granted and goes
directly to what he considers the heart of
the problem, — a study of the present
status of those professionally responsible
for the administration of industrial educa-
tion.
This study takes the form of a compre-
hensive collection of data, — the number,
size, and location of cities employing special
officers or staffs for industrial education,
titles used, relation of these officers to the
general educational staff, experience and
training of these officers, salaries, duties and
responsibilities, their relation with business
firms, with trade unions, with private and
479
480
Book Reviews
parochial schools, with patrons and pupils,
etc. These data were obtained from a
questionnaire sent to all directors of voca-
tional and industrial education and com-
piled by the author.
From these facts Smith makes his deduc-
tions, the most important of which are:
a. That the position, although having a
recognized status and offering fair re-
muneration, varies extensively in nearly all
the factors which go to maintain it.
b. "No well defined program of training
for the position exists anj^where in the
country at this time." He suggests certain
elements in the development of an adequate
training program but, most valuable of all,
probably, is his compilation of sources
from which the material of such a course
could be developed.
Smith's conclusions are sound, the data
which supports them is admirably pre-
sented. It is to be regretted that he fails
to probe the problem more deeplj', — that he
is satisfied to treat it as one might ex-
pect it to be handled at a teachers' con-
vention.
The lack of standardization in industrial
education and in the training of its super-
visors is due to the fact that there is no
fundamental set of principles upon which a
cohe.sive system of fact and method can be
established. No Mo.ses has yet arisen in this
field and no latter day disciples have been
inspired with a single vision of what indus-
trial education can and should be. In the
field of general education, such a lack makes
little difference, because the results of such
education meet no specific test but only the
test of life in general. Industrial educa-
tion, however, must prepare students for
success in specific pha.ses of life. Here
there is little room for floundering and no
hope for the survival of academic accidents.
In a paragraph on "Relations with Manu-
facturing and Business Firms" Smith points
out that fifty-one out of one hundred and
thirtj'-four officials reported no coopera-
tion with industrial concerns. The author
dismisses this fact in three sentences:
"This condition may be largely accounted
for by the absence of strictly vocational
schools or courses in their cities. For the
most effective conduct of general industrial
arts courses, even, it would seem that some
sort of working relationship would be
appropriate. Certainly, the courses of voca-
tional intent must be based upon these
mutual understandings and services."
Here is a fundamental principle which
deserves a book in itself. Industrial Edu-
cation without such contact and coopera-
tion is unthinkable! Before any adequate
standardization in the training of directors
of industrial education can be achieved, the
basis of their contacts with industry must
be defined and fundamental methods for
obtaining and utilizing industrial informa-
tion must be developed. These and other
principles the reviewer has pointed out
elsewhere, which may indeed account for
his impression that Smith's book would
have been materially strengthened by the
reiteration and e.xemplification of these
or of better principles.
WHAT THE EMPLOYER THINKS
By J. David Houser. Cambridge: Harvard University
Press, 1927. Pp. 226
Reviewed by Merrill R. Lott
Mr. J. David Hou.ser has written "What
the Employer Thinks" to give the results
of a nation-wide study of industrial organi-
zations, made to determine the attitude of
executives towards the human relationships
in their respective organizations. The
work described was done under the Jacob
Wertheim Research Fellowship for the
Betterment of Industrial Relations.
The first part of the book is devoted to
a statement of the various observations
made in the industries investigated.
The answers of the major executives to
eleven specific questions are recorded.
In many cases these answers are contrasted
with opinions expressed by the sub-execu-
tives and other employees within the
organization studied.
Book Reviews
481
In summarizing his findings, Mr. Houser
reports:
1. Few expressions indicate any marked
sense of social obligations on the
part of chief executives towards
their employees.
2. Centralized employment work is
generally accepted, but Personnel
Work is conducted in a routine
manner, with little real vision as to
the possible scope of its functions.
3. Executives are generally vague when
expressing their attitudes toward
employees.
4. There is an outstanding lack of ade-
quate methods by which the Chief
Executive can learn of the treat-
ment given to employees.
5. There is a lack of definite policy for
sub-executives to follow in the
field of Personnel.
6. Most instructions given to sub-
executives as to what their rela-
tions should be with employees,
are covered by the phrase, "Be
decent."
7. Chief executives usually rely upon
the regular organization channels
to determine the attitude of work-
ers, hence the information secured
is apt to be biased.
8. Executives show little thought re-
garding what they desire the em-
ployees to think of executive atti-
tudes.
9. Executives seem to feel that they have
discharged their obligations to
workers when they have done what
they could to satisfy physical and
financial needs.
10. Few executives sense any obligations
for the personal development of
workers.
11. The majority of executives feel that
"welfare work" should be done
regardless of the employee's appre-
ciation for their efforts in this
respect.
Mr. Houser makes a decided contribu-
tion to improved management procedures,
by outlining a method for making a scien-
tific evaluation of employee attitude to-
ward management in industry. He shows
how an executive may determine the
strong and weak points of an organization,
on the basis of fact.
The description could have been made
more helpful if Mr. Houser had gone into
greater detail with regard to the methods
advocated, but enough has been given to
indicate the tremendously important re-
sults that may be secured through his plan
of analysis and evaluation of employee
reactions.
Mr. Houser's plan for a given organiza-
tion involves interviewing a certain per-
centage of employees individually by an
outside person who has no preconceived
knowledge of the industry. Carefully
standardized questions, applying to twenty
factors, are used by the interviewer. These
questions are given in the same way to each
employee whose opinion is solicited. Each
response is compared mentally with five
types of answers which, when graded, indi-
cate a range in attitude from Hostility,
through Indifference, to Enthusiasm.
By comparing each employee's response
with this graded scale of answer types, a
numerical value can be given. By adding
the numerical value of the responses a single
figure is obtained which expresses the
attitude of the individual employee.
For the entire company, averages are
taken of the scores for each factor and
then added to determine the attitude of the
organization as a whole.
Apparently, Mr. Houser gives the same
weight to each of the twenty factors.
While the correctness of making all factors
of equal importance may be open to ques-
tion, he has undoubtedly suggested a pro-
cedure of great value for securing a scientific
analysis of employee attitudes.
It is to be hoped that the principles
contained in Mr. Houser's plan may be more
widely used by executives. Their earnest
consideration of the results of such analyses
of employer-employee relationships will
accelerate the achievement of better under-
standings between men and management.
For this reason, if for no other, Mr.
Houser's book is a most helpful contribu-
tion to the betterment of industrial rela-
tions.
482
Book Reviews
THE PSYCHOLOGY OF PERSONALITY
By P. F. Valentine. New York: D. Appleton and Co.,
1927. Pp. 393
Reviewed by Ordway Tead
This book is comparable in one way, at
least, to Professor Thomson's, "The Springs
of Human Action." For it too is an effort
to rewrite the essentials of psychology from
a special point of view, not as in that case
from the point of view of a proper under-
standing of motives, but of the behavior of
normal people as a whole, as represented
by the fact of personality. The purpose of
the present volume is to set forth a consist-
ent theory of personality derived from
contemporary psychology, and this result
is accomplished through a consideration of
the subjects usually treated in an intro-
ductory psychology text. Growing as the
book presumably does out of the author's
teaching experience, it represents a clear
setting forth of the introductory material.
Its claim to originality lies particularly in
the fact of its emphasis upon the idea of
personality as a whole as a key to the
proper understanding of human nature.
CLINICAL AND ABNORMAL PSYCHOLOGY
By J. E. Wallace Wallin. Boston: Houghton Mifflin Co.,
1927. Pp. 649
Reviewed by A. H. Sutherland
This timely book is well worth the atten-
tion of "educators, psychologists and men-
tal hygiene workers" for whom it is
intended. It is an account of the methods
used by Dr. Wallin, interpreted in the light
of his experience through many years in
the clinic at St. Louis. The discussions
slide rather hastily over stock methods of
mental and educational testing, and direct
attention again to methods of child study.
There are excellent statements of problems,
suggestions as to technique for attack-
ing the problems, and a good background of
theory. The organization of the book and
chapter headings carry one back to struc-
tural psychology to a large degree, but
since this is the language of education, and
especially of the classroom, the book will
be the more intelligible on that account.
The modern statistical-tester-psychologist
will find little here to interest him, unless
he is willing to fix his attention on the
questions that are concerned in the
individual child, and what to do about
it.
A special plea is made for the study of the
influence upon a problem child of the many
environmental factors present, — bodily con-
ditions, bad mental and educational hy-
giene, irregular mental development and
psychopathic constitution, — with methods
which have been developed in earlier days
in the psychological laboratory. A recog-
nition of the different types of behavior,
such as spontaneous, purposeful to defi-
nitely arranged situations, verbal, nega-
tivistic, postural and facial expression,
and the attitudes and dispositions, is
clearly in evidence. Those who are familiar
with the classroom realize the importance
of these matters; those who are familiar
with Binet and group testers know how
little attention they receive.
The distinction is clearly made between
examination and instruction. This book
deals with examining. It is beyond the
scope of the book to follow through into the
class room to determine what happens to
the child after the examination is made.
In the completely professional examina-
Book Reviews
483
tion, this is as desirable to the psychologist
as to the physician. Can one imagine what
the physician would do without his daily
visit to the bedside to check and change his
diagnosis and prescription by the results
observed under treatment? The psycho-
logical examiner who has no such oppor-
tunity (I believe it is quite unusual for him
to have such an opportunity, at least under
his own control and direction) is handi-
capped. But if this book points to the
future, as I think it does, there is going to
be a demand upon the psychologist and
intelligent educator considerably beyond
the examination, — in the class room de-
voted to the recovery of the patient. For,
of those examined, only a small proportion
are found to be irrecoverable. While the
great majority of children, if examined by
these careful methods, will be found far
from well rounded in their development,
filled with inequalities of means of expres-
sion, most will profit by carefully directed
education.
HOW TO CONSTRUCT THE TRUE-FALSE EXAMINATION
By Chas. C. Weidemann. New York: Teachers College,
Columbia University, 1926. Pp. 118
Reviewed by Fred Telford
The remark made by a well known educa-
tor that some person ought to be able to
earn a good salary translating doctors'
dissertations into clear Anglo-Saxon applies
with great force to Dr. Weidemann's "How
to Construct the True-False Examina-
tion." The candidate for a doctor's degree
is compelled to meet certain requirements
as to the content and form of his thesis,
but there is no good reason why, if he turns
out a product worth publication for dis-
tribution to special or general groups, the
form of the thesis should be maintained.
Dr. Weidemann has some material which, if
put into concise form — say ten pages — for
busy people, would be useful to those trying
to construct true-false tests. The number
who will be willing to wade through 118
pages of text, mostly taken up with ex-
tremely cumbersome machinery that pro-
duces only a meager grist as the wheels
slowly turn, certainly is not large. The
world needs and ought to have the few
things Dr. Weidemann has found out,
but it is little likely to search for them
in the waste of words in the published
text.
The title used by the author is to some
extent misleading. After a very brief pref-
ace he states, in the first sentence of the
introduction, that "the purpose of the
study is to demonstrate how the true-false
statement may be improved"; the remain-
der of the book is taken up with improve-
ment rather than the mechanics or tech-
nique of construction. The main value of
the book, for those who will take the trouble
to find the significant parts, lies in the
analysis of certain pitfalls in the use of
true-false statements and the suggestion
of proper procedures to avoid them; the
remarks and conclusions as to faulty
language, such as double negatives,
"always" and "never," and comparative
statements, have real value for those who
have to prepare true-false tests. The
author's conclusions as to the form in which
the testee indicates his response should be
put are not so convincing owing to the fact
that he has disregarded data accumulated
by others which lead to different conclu-
sions. In many other cases the evidence
and conclusions leave the discriminating
reader doubtful because only meager data
are given and the findings are based upon
the judgments of a few individuals who
without doubt are as competent as fallible
human beings can be but whose beliefs,
after all, do not carry the conviction that
comes from objective evidence.
Those interested in the mechanics of a
doctor's dissertation and the form in which
484
New Books
the descriptive matter, the data, and the
conclusions may be put will find Dr. Weide-
mann's book absorbing. Those looking for
help in dealing with the troublesome true-
false statement will find chapter six helpful,
but, as to the rest of the book, they are
likely to wish that the author or the pub-
lisher had the gift of conciseness.
PERSONAL HYGIENE FOR WOMEN
By Clelia Duel Mosher. Stanford University, Cal.:
Stanford University Press, 1927. Pp. 86
Reviewed by Edith Mulhall Achilles
One of the most important points in this
book is the author's insistence that women
have no physical handicap but only a tradi-
tional one. "Times demand women at
maximum capacity for work every day in
the month." Her figures that 19 per cent
of college women tested by her in 1894 and
68 per cent in 1915-1916 reported no pain
during menstrual periods are encouraging.
We hope that the change in the fashions
which she believes has caused this will re-
main. But until the per cent can be in-
creased beyond 68 per cent we cannot
ignore the possibility of "menstrual ab-
sences" in industry. We need further
research and it is hoped that workers in this
field will not group women of all ages to-
gether but will study the possible age
differences among women themselves.
In her final chapter Dr. Mosher refers
to the rewards saying that a woman is
free to express her genius in whatsoever
form she chooses. Although she refers to
motherhood in an earlier chapter in regard
to health, she does not mention the problem
of the mother having the freedom, or lack
of opportunity, "to express her genius in
whatsoever form she chooses."
New Books
Abelson, Harold Herbert. The Im-
provement of Intelligence Testing. New
York: Teachers College, Columbia Uni-
versity, 1927. 75 p. Apply.
Allen, Frederick J. Practice in Vocational
Guidance; a Book of Readings. New York :
McGraw-Hill Book Company, 1927. 306
p. $2.50.
Beard, Maby R. A Short History of the
American Labor Movement. New York:
Macmillan, 1927. 212 p. 80ff.
Book, William Frederick. How to Suc-
ceed in College. Baltimore : Warwick and
York, 1927. 192 p. $1.60.
Burton, Ernest De Witt. Education in a
Democratic World. Chicago: University
of Chicago Press, 1927. 184 p. $2.00.
Dane, Edmund. Wages and Labour Costs;
a Statement of the Economic Laws and
Theory of Wages. New York: Macmillan
Company, 1927. 203 p. $1.80.
Dummer, Ethel S. The Unconscious; a
Symposium. New York: A. A. Knopf,
Inc., 1927. 260 p. $2.50.
Foster, William Zebuion. Misleaders of
Labor. New York: Trade Union Educa-
tional League, 2 W. 15th Street, 1927.
336 p. $1.75.
Gordon, R. G. The Neurotic Personality.
New York: Harcourt, Brace and Com-
pany, 1927. 310 p. $3.75.
Greenly, A. J. Psychology as a Sales Fac-
tor. New York: Isaac Pitman and Sons,
1927. 223 p. $3.00.
Hamilton, Walton, and May Stacy. The
Control of Wages. New York: Macmillan,
1927. 196 p. 80^.
Leigh, Ruth. Training the Retail Clerk
to Sell Your Product. New York: Mc-
Graw-Hill Book Company, 1927. 239 p.
$3.00.
New Books
485
Metcalf, Henry Clayton. Business
Management as a Profession. Chicago:
A. W. Shaw, 1927. 316 p. $6.00.
Mitchell, Thomas Walker. Problems in
Psychopathology. New York: Harcourt,
Brace and Company, 1927. 195 p. $3.50.
MoND, Sir Alfred. Industry and Politics.
New York : Macmillan, 1927. 346 p. $5.00.
MuNTz, Earl Edward. Race Contact.
New York: Century Company, 1927.
421 p. $3.75.
National Research Council. Handbook of
Scientific and Technical Societies and
Institutions of the United States and
Canada. Washington, D. C. : Author,
National Academy of Sciences, 1927.
304 p. $3.50; paper, $3.00.
Pavlov, 1. P. Conditioned Reflexes; an
Investigation of the Physiological Activity
of the Cerebral Cortex. New York: The
Oxford Press, 1927. 446 p. $9.50.
ScHiBSBY, Marian. Handbook for Immi-
grants to the United States. New York:
Foreign Language Information Service,
1927. 180 p. Apply.
Selekman, Ben M. Postponing Strikes.
New York: Russell Sage Foundation,
1927. 405 p. $2.50.
Shenton, Herbert Newhard. The Prac-
tical Application to Sociology. New York :
Columbia University Press, 1927. 259 p.
$3.50.
Smith, Meredith. Education and the
Integration of Behavior. New York:
Teachers College, Columbia University,
1927. 98 p. Apply.
SoROKiN, PiTiRiM Aleksandrovich. Con-
temporary Sociological Theories. New
York : Harper & Brothers, 1928. 808 p.
$4.00.
Stamp, Josiah. On stimulus in the Eco-
nomic Life; the Rede Lecture. New York:
Macmillan Company, 1927. 58 p. $1.25.
U. S. Bureau of Foreign and Domestic
Commerce. Employment and Cost of
Living for Americans in the Far East.
Washington, D. C. : Government Print-
ing Office, Superintendent of Documents,
1927. 37 p. (2 p. bibl.) Apply.
Wilkins, Ernest Hatch. The Changing
College. Chicago : University of Chicago
Press, 1927. 143 p. $1.50.
Williams, Sidney James. The Manual of
Industrial Safety. Chicago: A. W. Shaw
Company, 1927. 210 p. $2.50.
Whipple, Mrs Helen Davis. Making
Citizens of the Mentally Limited; a Cur-
riculum for the Special Class. Blooming-
ton, 111.: Public School Publishing Com-
pany. 380 p. $2.00.
Willoughby, Raymond Boyce. Family
Similarities in Mental-Test Abilities.
Worcester, Massachusetts: Clark Uni-
versity, 1927. $2.00.
THE PERSONNEL JOURNAL, VOL. VI, NO. 6
News Notes
PERSONNEL RESEARCH FEDERATION
ACTIVITIES OF MEMBER ORGANIZATIONS
Industrial Relations Counselors, Inc.
The following four projects represent the
major personnel activities in the research
section of the Industrial Relations Counse-
lors:
1. "Vacations for Industrial Workers,"
by C. M. Mills, Published in 1927 by the
Ronald Press.
2. "Unemployment Compensation," by
Mary B. Gilson and Bryce M. Stewart, in
process.
3. "Pensions and Retirement Plans,"
by Bryce M. Stewart, in process.
4. "Trends in Industrial Relations and
Personnel Management," by William
Lange, under direction of a committee of
the American Management Association,
J. Walter Dietz, Chairman, also in process.
A special Industrial Relations Library,
with Miss L. H. Morley in charge, is being
developed.
A member of the Industrial Relations
Counselors Staff, Mr. Roderic Olzendam, is
located in Geneva at the International
Labor Office which serves as a clearing house
for information on industrial relations
matters. At this post, Mr. Olzendam en-
deavors to supply information sought by
inquirers from other countries and secures
for this organization information pertinent
to their work.
Vocational Service for Juniors
The chief piece of research scheduled
for this j'ear is a study of seven years of
junior employment. The data to be com-
piled consist of the following:
1 . Employment records of approximately
26,000 boys and girls between 14 and 18 who
have applied at our offices from October,
1920, to October, 1927. These records con-
tain the following information regarding
the applicants: age, sex, nationality, par-
ents' occupation, amount of schooling,
nature of work sought, employment record
consisting of number and kind of jobs held,
length of service, wage received, and reason
for leaving.
2. Records of orders received from em-
ployers and investigations of same covering
a similar period which afford information
on the following points: type of industry
employing minors, kind of work open to
them, wage paid, age, nationality, and
amount of education and experience
required.
A comparison of these records it is hoped
will furnish information which will be of
value regarding the work opportunities for
minors in New York and the extent to which
the amount and kind of education received
by the applicants has influenced their
chance and choice of emplojTnent. An
attempt also will be made to relate this to
the data of general economic conditions in
the years covered.
Wellesley College
The outstanding activities at Wellesley
College during the past year were as follows:
1 . A study of the summer work in which a
typical class (1927) engaged during the three
summers of its connection with Wellesley.
This study was made with the idea of finding
out how the summer work might be made
more useful vocationally in a college of this
type.
2. Improving the form and testing the
veracity of personality ratings. This is
done in connection with the Psychology
Department and includes self-ratings by
the students in a variety of forms, the same
forms l)eing tested by a picked group of the
faculty. This second study is not com-
pleted.
486
News Notes
487
3. The interview is being organized and
extended. Fifty-minute interviews are
given to the juniors by the associate in
the Personnel Bureau, in place of the briefer
interviews of last year. All freshmen are
interviewed by the Freshman Dean; sopho-
mores and seniors by the Director of the
Bureau. It is the aim of the Bureau to
make these interviews of a progressive na-
ture over the four years, so that their
method and content differ quite widely from
year to year.
University of Pennsylvania, Wharton School,
Industrial Research Department
These studies are either in process now
or are definitely planned to begin within the
next two years at the Wharton School.
I. Sttidies of Wages, Earnings and Work-
ing Opportunity.
A. A Study of Earnings and Rates of
Pay in the Different Occupations
in 144 Metal Plants in Philadel-
phia. This is a study being
made in cooperation with the
Metal Manufacturers' Associa-
tion of Philadelphia, and based
upon actual payroll data sub-
mitted by the firms.
B. A Study of Earnings and Working
Opportunity in the Tapestry In-
dustry.
C. A Study of the Relations of Earn-
ings to Production, in Foundry
Industries in Philadelphia.
II. Metal and Physical Problems of Indus-
trial Unrest.
A. The Effect of Physical and Chemi-
cal Properties of the Blood on
Industrial Behavior. This is an
inquiry being made into the
physical and mental causes of
industrial unrest by means of
physical and mental examination
of 7500 individuals.
B. An Inquiry to Determine the Place
of Rest Periods in Industrial
Occupations. This is a study
which it is proposed to make with
the advisory assistance of a stu-
dent of industrial fatigue in Great
Britain.
C. The adjustment of the Individual
to His Industrial Environment.
This study is being made in co-
operation with the Pennsylvania
Railroad Company to determine
the reactions of individual
workers to their jobs and the job
environments and the reasons for
those reactions.
III. Studies of Managers, Foremen and Other
Executives.
A. A series of Studies of Managers,
Foremen and Other Executives.
These inquiries recognize that the
influence of the manager, —
whether owner-manager, depart-
ment superintendent or foreman,
— is of overshadowing importance
in determining whether human
relations in industry shall be co-
operative, wholesome and effici-
ent, or belligerent, inhuman and
nonproductive; and they seek to
throw light upon the problems in-
volved in the selection, training,
and development of an adequate
executive leadership.
IV. Studies in Personnel Policies and
Methods, and in Labor Turnover.
A. An Evaluation of the Effective-
ness of Personnel Policies and
Methods. This is a study now
in process in cooperation with
the Metal Manufacturers' Asso-
ciation of Philadelphia.
B. The Study of Labor Turnover by
Industries. This is a continua-
tion of the seven years' study of
labor turnover on the basis of
comparison by industries (tex-
tiles, chemicals, paper, wood-
working industries, printing,
boots and shoes, and retail es-
tablishments), in order to de-
velop a norm for each industry
with which each plant may com-
pare its own experience.
C. A Series of Studies of Crafts. Each
study is to cover the Problems
of Training, Experience, Promo-
tion and Attitudes toward Work
in the Craft. These studies
would resemble the study already
made of the toolmakers' trade.
488
News Notes
D. A Study of Standards of Work-
manship, Labor Turnover and
Conditions of Kmploj-ment in
Standard Machine Tool Occupa-
tions in Philadelphia Metal
Plants.
V. Studies of the Economic Bases of Indus-
trial Stability.
A. A study of the Causes of the Recent
Great Increases in the Produc-
tivity of Labor in the United
States. This is an investigation
into the causes of the unpre-
cedented gain in productivity of
American industry during the
last eight years, — a phenomenon
which has already been the sub-
ject of study by a number of
especially appointed Commis-
sions from Europe.
B. A Study to Determine the Economic
Place of Philadelphia as a Tex-
tile Manufacturing Center. The
depression in certain branches of
the textile industry during the
last two years has been in sharp
contrast to the general prosper-
ity. A study and analysis of the
causes of this phenomenon is
being undertaken in cooperation
with influential factories in the
textile industry.
C. A Series of Studies of Methods of
Stabilizing Industrial Activity.
This is a series of inquiries into
methods of stabilization such as
adjustment by manufacturing
concerns to cyclical and seasonal
irregularity of work.
D. A Study of the Influence of Foreign
and Domestic Competition upon
the Philadelphia Tapestry Indus-
try.
E. Development of the Shipbuilding
Industry in Philadelphia and
Vicinity.
This list of studies should be considered
as illustrative only of the type of investiga-
tion undertaken and to be undertaken by
the Department of Industrial Research.
Since its establishment in 1921, the De-
partment has completed the following in-
vestigations:
I. A Study of Foreman Training, A
study undertaken cooperatively
with the Philadelphia Personnel
Association.
II. A Study of the Character and Value
of Plant Papers. A study under-
taken in cooperation with the edi-
tors of papers in industrial concerns.
III. A Continuing Study and Analysis of
the Character and Causes of Labor
Turnover, Extending from 1921 to
to Date. This study has been made
in cooperation with:
a. Twenty-one of Philadelphia's em-
ploying concerns not organized
in any association.
b. The Metal Manufacturers' Asso-
ciation of Philadelphia.
c. Metal manufacturing groups in
New York, Detroit and Milwau-
kee.
IV. A Study of Absenteeism. A study
made continuously for four years in
cooperation with four textile firms.
V. A Series of Studies made during 1922-
23 for the Last United States Coal
Commission.
a. Labor Relations in the Bituminous
Industry.
b. Labor Relations in the Anthracite
Industry.
c. Earnings of Bituminous Mine
Workers.
d. Earnings of Anthracite Mine
Workers.
e. Wage Rates in the .\nthracite
Industry.
f. Wage Rates in the Bituminous
Industry.
(Note: In a number of articles, in
further studies and in one book,
the staff of the department have
supplemented the.se .studies by
interpretative summaries of the
original investigations.)
VI. Trends in Wage-Earners' Savings in
Philadelphia and Pennsylvania. A
study undertaken to measure the
extraordinary extent to which, and
News Notes
489
the new agencies through which,
wage-earners were becoming savers
and investors.
VII. Problems of Skill and Training in the
Toolmakers' Trade. A study of
the methods by which proficiency
is acquired, the effect of changes of
equipment and of the things which
to the worker seem important in
the toolmaker trade.
VIII. An Index of Advertising for Labor in
Particular Occupations.
IX. A Study of the Mental and Physical
Factors Involved in Industrial Un-
rest. A study made in cooperation
with a number of textile firms in
Philadelphia.
The following studies are now in proc-
ess:—
I. An Evaluation of the Effectiveness of
Personnel Policies and Methods in
55 Metal Plants. A study made in
cooperation with the Metal Manu-
facturers' Association of Philadel-
phia.
II. Earnings, Employment, and Condi-
tions of Work among Members of
the Tapestry Weavers' Associa-
tion.
III. A Comparison of Wage Differentials
in Four Standard Machine Tool
Occupations. {Engine Lathes,
Milling Machines, Drill Presses
and Turrett Lathes.). This
study involves a well defined
nomenclature, hourly, weekly
and annual earnings with a
study of labor turnover, experi-
ence in the trade, working op-
portunity, and methods of pay-
ment.
Nearly all these studies have led to the
publication of results in articles or mono-
graphs or both.
PERSONNEL WORK AT WEST VIRGINIA
UNIVERSITY
West Virginia University has developed
a program of personnel work through the
office of the Dean of Men, Harry E. Stone.
A "Time Accounting Sheet for Freshmen
Men" devised by Dean Stone was used
effectively with six hundred entering men
last fall. It is characterized by its de-
tailed analysis of possible daily activities
of freshman men, and by its provision for
self-observation.
A new "Personal Quality Blank" for rat-
ing men has been devised and used this year.
It increases the number of ratable qualities
and substitutes descriptive phrases for
such terms as "weak," "average," "good,"
and "exceptional." It calls for a rating on
reliability, mental caliber, industry, force-
fulness, command of English, personal ap-
pearance, and agreeability.
When Dean Stone came to West Virginia
University in 1922 as its first Dean of Men,
little progress in personnel work had been
made. Intelligence tests were given for
the first time to all freshmen in 1923. In
1924 every freshman man was required to
fill out a personnel record in Dean Stone's
office. This practice has continued and
these forms have been of great service as a
basis for personal interviews, in answering
inquiries from many sources, and in supply-
ing information to instructors, class officers,
deans, and to the President.
Since 1924 weekly guidance conferences,
established on the advice of Dean Stone,
have been continued under his direction.
A larger use of student leaders, and a more
direct attack on freshman problems have
characterized these meetings during the
present year.
Additional occupational, educational,
and personal guidance has been given
through occupational leaflets on careers,
which a survey showed to be of greatest
interest to University men, and through a
series of "Letters to Freshmen."
Greater interest in the library, and par-
ticularly in those books that relate to voca-
tions, college life, methods of study, and
college problems has been reported by the
University librarian as a result of these
interviews, conferences, letters and leaflets.
THE PERSONAL INTERVIEW
An Annotated Bibliography
A classified and annotated bibliography
of 206 titles on the personal interview has
490
News Notes
been prepared hy Dr. Bruce V. Moore of
the Personnel Research federation's staff.
This bibliography has been assembled after
a comprehensive survey of the literature in
English. It is the first step in an intensive
investigation of the interview as a technique
of fact-finding in industrial relations in-
vestigations.
This study focuses on the interview as a
means of securing information about per-
sonal experiences and attitudes of workers
and supervisors toward personnel practices,
working conditions, policies of management
and similar aspects of industrial relations.
It is thought, however, that the bibliogra-
phy will be of interest, not only to industrial
investigators, but also to employment
managers, vocational counselors, social
workers, reporters, psychiatrists, psycholo-
gists, and others who may wish to scrutinize
their ways of securing information face to
face. The titles are classified in eight
sections as follows:
I. General studies of the interview and
related techniques.
II. The interview for fact-finding in
research.
III. The interview in personnel adminis-
tration.
IV. The interview in educational and
vocational guidance and in college
personnel work.
V. The interview in the psychiatric
and psychological clinic.
VI. The interview in social case work.
VII. Contributions of studies in legal
evidence and testimony.
VIII. The interview in journalism.
Copies may be secured by forwarding
75 cents to the Personnel Research Federa-
tion, 40 West Fortieth Street, New York.
PKNSION PLANS
The tendency toward contributory plans
for accumulating reserves for pensions is
illustrated in the change of procedure re-
cently announced by the General Electric
Company. According to the new plan, em-
ploj'ees pay in a small part of their wages
from year to year to a pension fund, supple-
menting the old age pension system which
the Company has had in effect since 1912.
At the same time, the Company an-
nounced the creation of a pension trust.
Instead of carrying a reserve on its balance
sheet sufficient to meet its obligation to
employees reaching the retiring age,
$5,000,000 has been turned over to the trus-
tees of the new trust by the company.
Pensions at present are computed at Ij
per cent of the earnings of employees for
each year of continuous service. Under
the contributory plan of additional pen-
sions, which it is proposed to make effective
January 1, 1929, I5 per cent of the annual
earnings of the employees will be turned
over to the custodians, a board of seven on
which the employees will have representa-
tion. This monej' will be invested and held
for the employees individuallj'. Interest
will be allowed to accumulate.
The retiring age in the past has been 70
years for men. Under the new plan it is
proposed to make this 65 years for men
and, as at present, 60 years for women.
At the time an employee reaches the re-
tiring age, the custodians of the fund will
pay the accumulated amount in full or in
installments. If an employee leaves the
services of the company, or dies before
reaching the pension age, the amount ac-
cumulated, with interest, will be given him
or his estate.
FELLOWSHIPS AND SCHOLARSHIPS
FOR WOMEN
Smith College Compilation
Smith College has recently issued a pub-
lication entitled "Graduate Fellowships
and Scholarships Open to Women." This
compilation is a summary of fellowships
and scholarships which are op>en to Ameri-
can College Women for study in the United
States, other than those offered only to
graduates or members of the graduate
schools of the institutions awarding them.
The compilation gives the following in-
formation concerning fellowships and
scholarships: the subject if it is designated;
the name of the fellowship or scholarship;
News Notes
491
the place where studying must be done; the
amount of the award; the requirements of
award and tenure; the address to which
requests for detailed information should
be sent; and the date before which applica-
tions are due.
The forty-four pages comprise a very
valuable summary on the subject, and is a
fund of information which should be called
to the attention of graduate students by
research workers. Copies of the pamphlet
may be obtained by forwarding twenty-
five cents to the Office of the Dean, Smith
College, Northampton, Massachusetts.
Fellowships in Social-Economic Research
The Department of Research of the
Women's Educational and Industrial
Union, Boston, announces three fellowships
for women in social-economic research.
The fellowships carry a stipend of S500
and have provision for clerical assistance
and travelling expenses. Candidates are
required to have a degree from a college
of good standing, training in economics or
sociology, and satisfactory references as to
health, character, and fitness. Research
fellows are expected to devote their entire
time for ten months to the training given
by the Department of Research. Appli-
cations must be filed before May 1st. For
further information, address Department of
Research, Women's Educational and Indus-
trial Union, 264 Boylston Street, Boston 17,
Massachusetts.
CONFERENCE ON GUIDANCE AND PERSONNEL
In connection with the installation of the
Dean of Teachers College, Columbia Uni-
versity, there will be held a National Con-
ference on Education on April 10 and 11, to
consider present conditions in professional
training and modes of its future develop-
ment in response to new social demands.
Tuesday, the tenth, will be devoted to
general sessions addressed by speakers of
national prominence. Wednesday will be
devoted to special conferences addressed
by specialists in the various fields of educa-
tion.
Professor Harry D. Kitson is making ar-
rangements for a special conference on
Guidance and Personnel. There will be
two sessions; one Wednesday afternoon,
April 11, 2 p.m.; the other, a dinner meeting
Tuesday evening, April 10, at which Dr. John
M. Brewer will be guest speaker.
A tentative program for the Wednesday
session of the Conference on Guidance and
Personnel is as follows:
A. Researches in Guidance and Personnel
carried on at Teachers College.
I. Educational Guidance of College
Students
Charles A. Drake
Dorothy Jones
II. FoUow-Up Studies of Working
Children
Emily G. Palmer
III. A Personnel investigation of Execu-
tives in Life Insurance Com-
panies
Harry A. Hopf
IV. A Personnel Investigation of Offi-
cers in the Army and Navy
Roy N. Anderson
V. Investigation of the Guidance
Being Done in the Y. M. C. A.
in New York City
Jerome H. Bentley
B. VI. Address "Relation Between Voca-
tional Guidance and Educational
Guidance" by Dr. John M.
Brewer, Graduate School of
Education, Harvard University.
The Philadelphia and New York City
Branches of the National Vocational Guid-
ance Association have expressed their de-
sire to use this as the occasion of a regional
conference they have been planning. Ac-
cordingly they are arranging another ses-
sion for Wednesday morning.
MIDWEST PERSONNEL OFFICERS TO MEET
At Easter time, on April 6 and 7, the
college personnel officers of the Middle
West will hold a conference at Yellow
Springs, Ohio, as the guests of Antioch
College.
492
News Notes
CORNELL TJNIVEBSITY
Dr. R. S. Uhrbrock, of the Department of
Psychology at the University of Wyoming,
has accepted a position at Cornell Univer-
sity. He will offer courses in psychology to
students of hotel administration and will
be responsible for research and service in
personnel for this group.
COLLEGE ATHLETICS AND SCHOLARSHIP
Under this title the Carnegie Foundation
for the Advancement of Teaching reprints
in pamphlet form a section of its annual
report for 1927. The subject matter of the
pamphlet is based in large part upon a study
undertaken by the Personnel Research
Federation for the Carnegie Foundation in
1926 and 1927, concerning the comparative
academic achievement of the athletes and
the non-athletes in one class at Columbia
College. The methods and conclusions of
this very carefully planned study are given
in detail.
It is hoped that other colleges will repeat
the study in order to determine for them-
selves in this objective fashion the influence
of athletics on scholarship in their institu-
tions. The pamphlet may be obtained on
application to the Carnegie Foundation
for the Advancement of Teaching, 522 Fifth
Avenue, New York.
PSVCHOTECHNICS
A fifth International Conference of Psy-
chotechnics (or Technopsychology) will
meet at Utrecht from September 10 to 14,
1928, under the presidency of Professor F.
Roels.
During the conference, the mornings will
be devoted to the discussion of three main
problems — temperament and character,
educability, accidents — in connection with
papers by experts, which will be communi-
cated beforehand; one of the afternoons
to a limited number of lectures by individual
members on some special subject; another
to the discussion of the reports of the per-
manent committees.
Those who wish to attend the conference
are requested to send their names and ad-
dresses to the Secretary, Dr. J. E. de Quay,
Psychological Laboratory, Wittevrouwen-
straat 9, Utrecht, Holland. Further in-
formation concerning the conference may be
obtained by writing to the same address.
Current Periodicals
Prepared by Linda H. Morley, Industrial Relations Counselors, Inc.
ABILITY TESTS
Bureau of Public Personnel Administration.
Statistical evaluation of test results.
Public Personnel Studies, Vol. 6, p. 2-11.
January, 1928.
Preliminary publication of data to be
incorporated in a book.
Dixon, Ronald F. What makes a good
cashier? Industrial Psychology, Vol. 3,
p. 21-27. January, 1928.
A painstaking scientific survey of de-
partment store cashiers reveals useful
methods and results for the employment
office. A description of the work of Dr.
Anderson at R. H. Macy's.
Newman, Dr. W. A, Youth or age best?
Industrial Psychology, Vol. 3, p. 9.
January, 1928.
Statistics showing the age at which a
number of different occupations are at
their best.
application blanks
Bartlett, E. D. (Director of Office of
Personnel, Atlantic Refining Company,
Philadelphia; Chairman of the Committee
on Tests for Employees of the American
Management Association) Putting the
application blank to work. Industrial
Psychology, Vol. 3, p. 5-9. January,
1928.
Dead application blanks can be put to
vital use. How one company keeps them
alive. Illustrated with specimen blanks.
AUSTRALIAN COUNCIL FOR SCIENTIFIC AND
INDUSTRIAL RESEARCH
Pearce, Rt. Hon. Sir George F. (Sena-
tor [Australia] P. C; K. C. V. O.; Vice-
President of the executive council)
Council for Scientific and Industrial Re-
search: its organization and work. Jour-
nal of the Council for Scientific and In
dustrial Research, Vol. 1, p. 11-27.
August, 1927.
Outline of the operations of this
Australian department.
Honor men in industry. Survey, Vol. 59,
p. 495. January 15, 1928.
Human Foundation's awards for Honor
Men in Industry, to be made October 15,
1928 by the Harmon Foundation.
BONUS SYSTEM
Attendance bonus. Service Letter on Indus-
trial Relations, New Series, No. 3, p.
1-3. February 5, 1928.
Shows combined results of two investi-
gations into extent and causes of absence
among industrial workers, conducted in
1919, also the average time lost per em-
ployee through absenteeism.
Baird, D. G. Bonuses replace supervision.
Management, Vol. 30, p. 42-46. Feb-
ruary, 1928.
Putting a premium on brains and integ-
rity enables management to solve a
peculiar production problem.
COST OF LIVING
Brissenden, Paul F. (Ph.D.; Professor
Columbia University) Changes in the
purchasing power of manufacturing labor
incomes in the United States, 1899-1925.
Weltwirtschaftliches Archiv., Vol. 27,
p. 122-162. January, 1928.
This paper will appear, in somewhat
expanded form, as a chapter in a mono-
graph soon to be published by the United
States Department of Commerce, Bureau
of the Census, under the title: Earnings
of Factory Workers, 1899-1925.
493
494
Current Periodicals
EDUCATION
RuML, Frances. Collegiate education for
busi7iess. Journal of Business of the
University of Chicago, Vol. 1, p. 1-59.
January, 1928.
Report made by the Commission on
Correlation of Secondary and Collegiate
Education with particular reference to
Business Education. The commission
consists of the following members:
L. C. Marshall, Chairman; I. L. Sharf-
man, C. O. Ruggles, W. H. Keikhofer,
and R. E. Heilman.
EMPLOYEE REPRESENTATION IN
MANAGEMENT
Carpenter, O. F. (Labor Staff, Hart,
Schaffner and Marx, Chicago) Experi-
ments in industrial democracy . Factory
and Industrial Management, Vol. 75, p.
289-293. February, 1928.
This is the first of a series of articles by
Mr. Carpenter. Three outstanding ex-
amples of industrial democracy are to be
examined: Prinz-Beiderman Company;
American Multigraph Company; Good-
year Tire and Rubber Company. This
article deals with the Prinz-Beiderman
Company.
Fitch, Howard L. (General Traffic Mana-
ger, Bell Telephone Company of Penn-
sylvania) Technique of holding employee
representation council or committee meet-
ings: where female and often young workers
predominate. Personnel, Vol. 4, p. 147-
152. February, 1928.
Suggests five activities for such meet-
ings.
Hall, E. K. (Vice-president, American
Telephone and Telegraph Company)
What is employee representation? Per-
sonnel, Vol. 4, p. 71-84. February, 1928.
Answers to the questions: Is it manage-
ment sharing? Or industrial democracy?
Or a form of labor organization? Or
leadership through consultation?
Leiserson, William M. (Ph.D. ; Professor
of Economics, Antioch College) Ac-
complishments and significance of employee
representation. Personnel, Vol. 4, p.
119-135. February, 1928.
Scholarly presentation of the whole
movement of employee representation.
Porter, Harold B. (General Plant Mana-
ger, Bell Telephone Company of Penn-
sylvania) Technique of holding council
or cojnmittee meetings: male manual work-
ers predominating. Personnel, Vol. 4, p.
13&-146. February, 1928.
Joint conferences of the plant depart-
ment of the Pennsylvania Bell Telephone
Company described.
EXECUTIVES
American Council on Education. Finding
potential leaders. Educational Record
Supplement, Xo. 6, 21 p. January, 1928.
What does a leader do? by C. R. Mann,
and Leadership as a response to environ-
ment by H. S. Person.
Atkins, Paul M. (Engineer-Economist,
Emmerich and Company, Chicago) Can
we measure management? Factory and
Industrial Management, Vol. 75, p. 284-
286. February, 1928.
Standards described for measuring the
worth of a manager.
SwARTZ, Nellie. (Director, Bureau of
Women in Industry, Labor Department,
N. Y.) Rest pauses as adopted by five
industrial establishments. Industrial
Bulletin (New York), Vol. 7, p. 76, 101.
December, 1927.
Described the plans of a laundry,
biscuit company, two towel supply houses
and a battery factory.
incentives
Mansfield, Justine. Sales ijicentives.
Office Economist, Vol. 9, p. 3-4, 13.
December, 1927.
Indicates twelve methods for stimulat-
ing salesmen and seven plans for paying
salesmen.
industrial fatigue research board of
great britain
Fryer, Douglas. (University Heights
faculty of the New York University;
Associate Editor, Industrial Psychology)
Progress in Great Britain by the Industrial
Fatigue Research Board. Industrial Psy-
chology, Vol. 3, p. 39-46. January, 1928.
An abstract of research of wide indus-
trial utility.
Current Periodicals
495
JOINT RELATIONS
Ching, C. S. (Manager of Industrial
Relations, United States Rubber Com-
pany, New York). Personnel work as a
profit maker, a development for 1928.
Factory and Industrial Management,
Vol. 75, p. 83-84. January, 1928.
Survey of general situation in the in-
dustrial relations field.
Gardiner, Glenn L. Home conditions and
the worker's disposition on the job. In-
dustrial Psychology, Vol. 3, p. 28-33.
January, 1928.
Ugly dispositions often start at home
and the supervisor must wear kid gloves.
Schwab, Charles M. Human engineering.
Law and Labor, Vol. 10, p. 14-20. Jan-
uary, 1928.
Presidential address at the annual
meeting of the American Society of
Mechanical Engineers.
LABOR — legislation
Labor Legislation of 1927. American Labor
Legislation Review, Vol. 17, p. 304-347.
December, 1927.
Is arranged as follows: Analysis of
subjects by States-Individual bargaining
(Payment of wages; mechanics' liens
and wage preference) ; Collective bargain-
ing (Trade unions; trade disputes);
Minimum wage (Public work); Hours
(Maximum hours; private employment;
rest periods); Employment (Private em-
ployment offices; public employment
offices; public work; miscellaneous);
Safety and health (Prohibition; regula-
tion); Social insurance (Employers' li-
ability; workmen's compensation; old age
pensions; health insurance and general
social insurance); Administration. Top-
ical index by States.
LAB OR — TURNOVER
Goddard, Isobel. Methodology of the
measurement of labour turnover. Eco-
nomics, Number 21, p. 362-368. Decem-
ber, 1927.
Labor turnover in American factories during
1926-1927. Monthly Labor Review, Vol.
26, p. 43. January, 1928.
Figures collected by the Metropolitan
Life Insurance Company. Earlier figures
were published in the Labor Review for
March, 1927, p. 12-13.
One company's procedure for reduction of
personnel. Service Letter on Industrial
Relations, New Series, No. 1, p. 3.
January 5, 1928.
Details of a plan which has been worked
out to eliminate as many of the obvious
disadvantages as possible.
LEEDS & NORTHRUP COMPANY
Bruijre, Robert W. (Associate Editor of
the Survey; Secretary on Industrial
Relations, J. C. Penney Foundation)
With a Quaker employer in his factory.
A Quaker employer on Democracy. Sur-
vey, Vol. 59, p. 421-425, January 1, 1928;
p. 568-571, 596. February 1, 1928.
Case history of the Leeds and Northrup
Company.
length of service
Rowland, E. (Lincoln National Life In-
surance Company) Average period of
service for young business girls. Industrial
Psychology, Vol. 3, p. 9. January, 1928.
Given as three years.
LIBRARIES — METHODS
Cadt, F. E. (President of the Special
Libraries Association; Director of the
Research Library of the General Electric
Company, Nela Park, Cleveland) How
business libraries serve industry. Execu-
tive, Vol. 1, p. 19-20, 28. December, 1927.
The day has passed when any executive
can keep personal track of all the details
of his business. He must rely on others
and accept their records of activity and
achievement. The business library may
be his treasure house of information and
the business librarian one of his most
useful assistants.
mental hygiene
Harrington, Milton (M.D.; formerly
Consultant in Mental Hygiene, Dart-
mouth College) College mental hygiene
department. Survey, Vol. 59, p. 510-512.
January 15, 1928.
Plan for such a department in a college.
496
Current Periodicals
NATIONAL BUREAU OF ECONOMIC RESEARCH
National Bureau of Economic Research.
Xational Bureau of Economic Research
and its work. International Labour Re-
view, Vol. 16, p. 835-840. December,
1927.
Historical survey covering the constitu-
tion, finance and work of the Bureau.
PRODUCTION
Van Deventer, John H. (Consulting
Editor, Factory and Industrial Manage-
ment) Industrial executive's approach
to profitable production. Factory and
Industrial Management, Vol. 75, p. 54
(insert opposite) January, 1928.
A chart offering suggestions as to how
to quicken turnover, cut unit production
cost, increase product's appeal and reduce
overhead expense.
PRODUCTIVITY — LABOR
Efficiency of labor in textile industry gains.
Economic Review of the Soviet Union,
Vol. 2, p. 14. November 15, 1927.
The output per worker in the whole
textile industry increased during the past
eight months 11 per cent. Average
wages increased 8| per cent.
PSYCHOLOGY
BuRTT, H. E. (Ohio State University)
and H. C. Beck. Remembering names
connected with faces. Industrial Psychol-
ogy, Vol. 3, p. 34-38. January, 1928.
Why we forget names and how we may
remember better is shown by some late
experiments.
RESEARCH
Charlton, M. (M. P. Leader of the Oppo-
sition, Commonwealth Parliament,
[Australia]) Science and labour. Jour-
nal of the Council for Scientific and In-
dustrial Research, Vol. 1, p. 8-10. Aug-
ust, 1927.
General article on the attitude of labor
to research.
Battelle Memorial Institute for Industrial
Research. Iron Age. Vol. 121, p. 212.
January 19, 1928.
Cook, Walter W. (LL.M.; Professor of
Law, Yale University; Visiting Professor
of Jurisprudence, Johns Hopkins Uni-
versitj') Scientific method and the law.
Johns Hopkins Alumni Magazine, Vol.
15, p. 213-236. March, 1927.
Commencement day address.
Research turns loss into profits. Manu-
facturing Industries, Vol. 15, p. 72.
January, 1928.
Experience of a New England com-
pany.
Consolidated Gas, Electric Light and Power
Company of Baltimore. Safe drivers
certificate and card case. National Safety
News, Vol. 17, p. 28. February, 1928.
SCIENTIFIC MANAGEMENT
Bata, Thom:\s. Bata [works]. Bulletin of
the International Management Institute,
Vol. 1, p. 7-8. December, 1927.
Lists references on the work of this
well known shoe factory in Zlin,
Czechoslovakia which has been so suc-
cessful in installing American manage-
ment methods.
Clark, Wallace. (Consulting Manage-
ment Engineer, New York) Scientific
management international government.
Bulletin of the International Committee
of Scientific Management, Vol. 2, p.
9-10. September, 1927.
The application of scientific manage-
ment is indicative of a new attitude of
governments toward their responsibilities
and promises a new era in the adminis-
tration of government affairs.
International Permanent Delegations of
the Scientific Management Congress.
World movement of scientific organization.
Bulletin of the International Permanent
Delegation of the Scientific Management
Congress, Vol. 1, p. 16-27. June, 1926.
Kendall, Henry P. (Treasurer, Kendall
Mills Inc., Boston) Scientific manage-
ment in a textile business. Bulletin of
the Taylor Society, Vol. 12, p. 519-52.
December, 1927.
Operating a number of plants in differ-
ent localities which are managed as a
horizontally and vertically integrated
group carrying the materials from the
Current Periodicals
497
cotton bale to the ultimate consumer, and
which involve both continuous and inter-
mittent processing. A section on indus-
trial relations is included.
Kimball, Dexter S. (Dean of the College
of Engineering, Cornell University,
Ithaca; Past president of the American
Society of Mechanical Engineers) Can
we make a science of managementf Fac-
tory and Industrial Management, Vol.
75, p. 69-71. January, 1928.
General article on the scientific man-
agement movement.
Segur, a. B. (Consulting Industrial Engi-
neer, Chicago, Member S. I. E.) Skilled
workers and motion study, your assets.
Society of Industrial Engineers Bulletin,
Vol. 9, p. 11-14, 18. December, 1927.
Traces the study of a worker in a firm
making electrical supplies, showing how
motion study can uncover unusual abili-
ties.
SELECTION OF EMPLOYEES
Payne, Arthur Frank. Selecting junior
workers in Germany. Industrial Psy-
chology, Vol. 3, p. 17-20. January, 1928.
Blind entry into an occupation for
which one tests high can apparently be
prevented.
Selecting and disciplining employees. Rail-
way Age, Motor Transport Section, Vol.
84, p. 278-280. January 28, 1928.
What railways require in hiring motor
coach drivers and mechanics and how
efficient work is obtained.
TRAINING
Gaum, Carl G. (Professor of Engineering
Extension, Pennsylvania State College)
Pennsylvania Slate College is training
workers on the job. Labor and Industry,
Vol. 14, p. 3-10. December, 1927.
Activities of the course described under
the following captions : Industrial courses
a specialty; Courses inexpensive; Exten-
sion activities listed; Foreman training
especially popular; Methods of training
foremen; Foreman training conferences;
Special courses developed; Public utilities
adopt Penn State course; Radio a recent
addition to courses; Foundry men's
courses; Evening classes offer three year
course; Department issues news sheets;
Survey and general education service;
Aim of the college.
training — APPRENTICES
Carey, R. F. (M.E.; Educational Depart-
ment, Textile Machine Works) Why it
pays to train apprentices. Trained Men,
Vol. 8, p. 20. January-February, 1928.
Policy of nine companies discussed.
TRAINING SALESMEN
Lebow, Victor (Advertising manager,
A. A. Vantine and Co., Inc.) Lone
pupil method of training salesmen. Print-
er's Ink, Vol. 142, p. 49-52. January 5,
1928.
This company found that a crowded
roomful of new salesmen made resultful
training quite impossible.
UNION — MANAGEMENT COOPERATION
Beyer, Otto S., Jr. (Consulting engineer)
Labor's contribution to the scientific organi-
zation of industry. American Federa-
tionist. Vol. 35, p. 32-35. January, 1928.
Paper presented at the International
Management Congress at Rome, Sep-
tember, 1927.
UNITED STATES — LABOR STATISTICS BUREAU
United States Labor Statistics Bureau.
Work of the United Slates Bureau of Labor
Statistics. Monthly Labor Review, Vol.
25, p. 1185-1214. December, 1927.
The purpose of this article is not only
to give a general idea of the Bureau's
activities but also to indicate the methods
employed in securing, handling and pub-
lishing information, the activities now
under way, and certain lines of study
which the Bureau should be carrj-ing on
but is unable to undertake because of
lack of resources.
WAGES — PAYMENT METHODS
Gates, A. B. (Assistant Manager of In-
dustrial Relations, Commonwealth Edi-
son Company) Salary administration
498
Current Periodicals
in the Commonwealth Edison Company.
Management Review, Vol. 17, p. 39-46.
February, 1928.
Plan is based on the following items:
Job analysis; Job descriptions; Job grad-
ing and classification; Salary and Wage
Schedules; and on these items as a base;
Salary and Wage Control Procedure in-
cluding budgeting of requirements and
centralized supervision.
Sample, William (Vice-President, Rals-
ton Purina Company) "We have tried
nearly every method of paying salesmen."
Printer's Ink, Vol. 142, p. 25-28. Jan-
uary 5, 1928.
As a result of these experiments the
Ralston Purina Company has settled on
the point system.
TuTTLE, W. R. (Works Manager, Edison
Electric Appliance Company, Inc.,
Chicago) Group incentives. Factory
and Industrial Management, Vol. 75,
p. 72-75. January, 1928.
A study in compensation policies.
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